GP Practice

Courtside Surgery

L81024

Compare to

Registered patients

15,408

NHS Digital list size

GP FTE

10.8

NHS Digital workforce

Patients per GP FTE

1,427

Items per patient

1.38

prescribing volume

GPPS overall good

1.7%

patient experience

Limited classification in NHS Digital return

1,688 appointments were recorded for August 2025 without an appointment mode (Face-to-Face / Phone / Video) or a wait-time band — every record falls into "Unknown" at source. The mode-mix, wait-distribution and same-day cards therefore cannot be displayed for this month.

This is a clinical-system template configuration at the practice (common with older TPP / EMIS setups that don't map appointment categories into the NHS Digital extract). The total volume above is accurate; only the breakdowns are unavailable.

Access KPIs · August 2025

Appts per 1K patients

110

all bookings (incl. triage)

Patient contacts per 1K

0.0

F2F + phone + video only

Source: NHS Digital appointments dataset (latest published month).

vs National average

KPIThis practiceNational avgΔ
Face-to-face %0.0%58.4%-58.4%
Telephone %0.0%21.9%-21.9%
Appts per 1K109.6479.7-370.1
Triage %0.0%8.7%-8.7%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-082024-092025-080000F2F % · 2023-08: 0.0%F2F % · 2023-09: 0.0%F2F % · 2023-10: 0.0%F2F % · 2023-12: 0.0%F2F % · 2024-01: 0.0%F2F % · 2024-02: 0.0%F2F % · 2024-03: 0.0%F2F % · 2024-04: 0.0%F2F % · 2024-05: 0.0%F2F % · 2024-06: 0.0%F2F % · 2024-07: 0.0%F2F % · 2024-08: 0.0%F2F % · 2024-09: 0.0%F2F % · 2024-10: 0.0%F2F % · 2024-11: 0.0%F2F % · 2024-12: 0.0%F2F % · 2025-01: 0.0%F2F % · 2025-02: 0.0%F2F % · 2025-03: 0.0%F2F % · 2025-04: 0.0%F2F % · 2025-05: 0.0%F2F % · 2025-06: 0.0%F2F % · 2025-07: 0.0%F2F % · 2025-08: 0.0%Phone % · 2023-08: 0.0%Phone % · 2023-09: 0.0%Phone % · 2023-10: 0.0%Phone % · 2023-12: 0.0%Phone % · 2024-01: 0.0%Phone % · 2024-02: 0.0%Phone % · 2024-03: 0.0%Phone % · 2024-04: 0.0%Phone % · 2024-05: 0.0%Phone % · 2024-06: 0.0%Phone % · 2024-07: 0.0%Phone % · 2024-08: 0.0%Phone % · 2024-09: 0.0%Phone % · 2024-10: 0.0%Phone % · 2024-11: 0.0%Phone % · 2024-12: 0.0%Phone % · 2025-01: 0.0%Phone % · 2025-02: 0.0%Phone % · 2025-03: 0.0%Phone % · 2025-04: 0.0%Phone % · 2025-05: 0.0%Phone % · 2025-06: 0.0%Phone % · 2025-07: 0.0%Phone % · 2025-08: 0.0%Video % · 2023-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.0%Video % · 2024-10: 0.0%Video % · 2024-11: 0.0%Video % · 2024-12: 0.0%Video % · 2025-01: 0.0%Video % · 2025-02: 0.0%Video % · 2025-03: 0.0%Video % · 2025-04: 0.0%Video % · 2025-05: 0.0%Video % · 2025-06: 0.0%Video % · 2025-07: 0.0%Video % · 2025-08: 0.0%Triage % · 2023-08: 0.0%Triage % · 2023-09: 0.0%Triage % · 2023-10: 0.0%Triage % · 2023-12: 0.0%Triage % · 2024-01: 0.0%Triage % · 2024-02: 0.0%Triage % · 2024-03: 0.0%Triage % · 2024-04: 0.0%Triage % · 2024-05: 0.0%Triage % · 2024-06: 0.0%Triage % · 2024-07: 0.0%Triage % · 2024-08: 0.0%Triage % · 2024-09: 0.0%Triage % · 2024-10: 0.0%Triage % · 2024-11: 0.0%Triage % · 2024-12: 0.0%Triage % · 2025-01: 0.0%Triage % · 2025-02: 0.0%Triage % · 2025-03: 0.0%Triage % · 2025-04: 0.0%Triage % · 2025-05: 0.0%Triage % · 2025-06: 0.0%Triage % · 2025-07: 0.0%Triage % · 2025-08: 0.0%

NHS Digital appointments dataset · last 24 months (2023-08 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-082024-092025-081,0751,3411,6061,8722023-08: 1,432 appointments2023-09: 1,639 appointments2023-10: 1,491 appointments2023-12: 1,312 appointments2024-01: 1,392 appointments2024-02: 1,152 appointments2024-03: 1,314 appointments2024-04: 1,338 appointments2024-05: 1,424 appointments2024-06: 1,364 appointments2024-07: 1,432 appointments2024-08: 1,404 appointments2024-09: 1,476 appointments2024-10: 1,642 appointments2024-11: 1,589 appointments2024-12: 1,517 appointments2025-01: 1,576 appointments2025-02: 1,795 appointments2025-03: 1,710 appointments2025-04: 1,589 appointments2025-05: 1,600 appointments2025-06: 1,550 appointments2025-07: 1,621 appointments2025-08: 1,688 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-082024-092025-0870871041222023-08: 92.9 appts per 1,000 patients2023-09: 106.4 appts per 1,000 patients2023-10: 96.8 appts per 1,000 patients2023-12: 85.2 appts per 1,000 patients2024-01: 90.3 appts per 1,000 patients2024-02: 74.8 appts per 1,000 patients2024-03: 85.3 appts per 1,000 patients2024-04: 86.8 appts per 1,000 patients2024-05: 92.4 appts per 1,000 patients2024-06: 88.5 appts per 1,000 patients2024-07: 92.9 appts per 1,000 patients2024-08: 91.1 appts per 1,000 patients2024-09: 95.8 appts per 1,000 patients2024-10: 106.6 appts per 1,000 patients2024-11: 103.1 appts per 1,000 patients2024-12: 98.5 appts per 1,000 patients2025-01: 102.3 appts per 1,000 patients2025-02: 116.5 appts per 1,000 patients2025-03: 111 appts per 1,000 patients2025-04: 103.1 appts per 1,000 patients2025-05: 103.8 appts per 1,000 patients2025-06: 100.6 appts per 1,000 patients2025-07: 105.2 appts per 1,000 patients2025-08: 109.6 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Demand pressure

LOWscore 0/100

No specific risk factors detected.

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-0.1%
Face-to-face %0%
Telephone %0%
Same-day %0%
Appts per 1K-0.1%
Triage %0%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, Courtside Surgery's total appointments per thousand patients stood at 109.6, which is slightly below the trailing average. This represents a 1% decrease from the previous month.

In February 2025, the total appointments per thousand patients spiked to 1795, a significant 25% increase from the trailing average of 1435.7. This spike might indicate a temporary surge in demand or a change in recording practices.

To investigate, review the February 2025 data for any anomalies or changes in appointment scheduling. Also, verify if this spike correlates with any specific events or system updates during that month.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (2)

total2025-02
value 1795 · avg 1435.7 ± 130.7
total2024-10
value 1642 · avg 1394.8 ± 113.4
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Workforce capacity

GP FTE

10.8

Nurse FTE

4.61

Direct Patient Care FTE

4.56

Admin FTE

20.63

1 practices reporting · 100.0% coverage

Staff group mix

GP10.8 FTE · 27%
Nurse4.6 FTE · 11%
Direct Patient Care4.6 FTE · 11%
Admin20.6 FTE · 51%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP10.81 FTE · 16 headcount
Partner3.56 FTE (33%) · 5 hc
Salaried4.03 FTE (37%) · 7 hc
Training (ST/F)2.99 FTE (28%) · 3 hc
Retainer0.23 FTE (2%) · 1 hc
Nurses4.61 FTE · 6 headcount
Practice Nurse2.12 FTE (46%) · 3 hc
Advanced / Specialist1.53 FTE (33%) · 2 hc
Other0.96 FTE (21%) · 1 hc
Admin / Non-clinical20.63 FTE · 30 headcount
Management2.79 FTE (14%) · 3 hc
Reception / Admin9.95 FTE (48%) · 15 hc
Other7.89 FTE (38%) · 12 hc
Direct Patient Care4.56 FTE · 7 headcount
Pharmacist0.88 FTE (19%) · 1 hc
HCA / Nursing Assistant3.68 FTE (81%) · 6 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-03081624GP · 2024-03: 9 FTEGP · 2024-04: 9 FTEGP · 2024-05: 9 FTEGP · 2024-06: 8 FTEGP · 2024-07: 8 FTEGP · 2024-08: 9 FTEGP · 2024-09: 9 FTEGP · 2024-10: 9 FTEGP · 2024-11: 11 FTEGP · 2024-12: 11 FTEGP · 2025-01: 11 FTEGP · 2025-02: 9 FTEGP · 2025-03: 9 FTEGP · 2025-04: 9 FTEGP · 2025-05: 9 FTEGP · 2025-06: 11 FTEGP · 2025-07: 11 FTEGP · 2025-08: 12 FTEGP · 2025-09: 12 FTEGP · 2025-10: 11 FTEGP · 2025-11: 11 FTEGP · 2025-12: 11 FTEGP · 2026-01: 11 FTEGP · 2026-02: 11 FTEGP · 2026-03: 11 FTENurse · 2024-03: 6 FTENurse · 2024-04: 6 FTENurse · 2024-05: 6 FTENurse · 2024-06: 6 FTENurse · 2024-07: 6 FTENurse · 2024-08: 6 FTENurse · 2024-09: 6 FTENurse · 2024-10: 6 FTENurse · 2024-11: 5 FTENurse · 2024-12: 5 FTENurse · 2025-01: 5 FTENurse · 2025-02: 5 FTENurse · 2025-03: 5 FTENurse · 2025-04: 5 FTENurse · 2025-05: 5 FTENurse · 2025-06: 5 FTENurse · 2025-07: 5 FTENurse · 2025-08: 5 FTENurse · 2025-09: 5 FTENurse · 2025-10: 5 FTENurse · 2025-11: 5 FTENurse · 2025-12: 5 FTENurse · 2026-01: 5 FTENurse · 2026-02: 5 FTENurse · 2026-03: 5 FTEDPC · 2024-03: 3 FTEDPC · 2024-04: 3 FTEDPC · 2024-05: 3 FTEDPC · 2024-06: 3 FTEDPC · 2024-07: 3 FTEDPC · 2024-08: 3 FTEDPC · 2024-09: 3 FTEDPC · 2024-10: 3 FTEDPC · 2024-11: 5 FTEDPC · 2024-12: 5 FTEDPC · 2025-01: 5 FTEDPC · 2025-02: 5 FTEDPC · 2025-03: 5 FTEDPC · 2025-04: 5 FTEDPC · 2025-05: 5 FTEDPC · 2025-06: 5 FTEDPC · 2025-07: 5 FTEDPC · 2025-08: 5 FTEDPC · 2025-09: 5 FTEDPC · 2025-10: 5 FTEDPC · 2025-11: 5 FTEDPC · 2025-12: 5 FTEDPC · 2026-01: 5 FTEDPC · 2026-02: 5 FTEDPC · 2026-03: 5 FTEAdmin · 2024-03: 18 FTEAdmin · 2024-04: 18 FTEAdmin · 2024-05: 18 FTEAdmin · 2024-06: 18 FTEAdmin · 2024-07: 18 FTEAdmin · 2024-08: 18 FTEAdmin · 2024-09: 18 FTEAdmin · 2024-10: 18 FTEAdmin · 2024-11: 19 FTEAdmin · 2024-12: 19 FTEAdmin · 2025-01: 19 FTEAdmin · 2025-02: 21 FTEAdmin · 2025-03: 21 FTEAdmin · 2025-04: 21 FTEAdmin · 2025-05: 21 FTEAdmin · 2025-06: 22 FTEAdmin · 2025-07: 22 FTEAdmin · 2025-08: 22 FTEAdmin · 2025-09: 22 FTEAdmin · 2025-10: 21 FTEAdmin · 2025-11: 21 FTEAdmin · 2025-12: 21 FTEAdmin · 2026-01: 21 FTEAdmin · 2026-02: 21 FTEAdmin · 2026-03: 21 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good1.7%
Phone easy1.6%
Website easy1.2%
100.0% coverage

Prescribing volume

1.38

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.