GP Practice

The Armada Family Practice

L81031

Compare to

Registered patients

16,168

NHS Digital list size

GP FTE

9.32

NHS Digital workforce

Patients per GP FTE

1,735

Items per patient

1.62

prescribing volume

GPPS overall good

1.8%

patient experience

Limited classification in NHS Digital return

1,481 appointments were recorded for August 2025 without an appointment mode (Face-to-Face / Phone / Video) or a wait-time band — every record falls into "Unknown" at source. The mode-mix, wait-distribution and same-day cards therefore cannot be displayed for this month.

This is a clinical-system template configuration at the practice (common with older TPP / EMIS setups that don't map appointment categories into the NHS Digital extract). The total volume above is accurate; only the breakdowns are unavailable.

Access KPIs · August 2025

Appts per 1K patients

91.6

all bookings (incl. triage)

Patient contacts per 1K

0.0

F2F + phone + video only

Source: NHS Digital appointments dataset (latest published month).

vs National average

KPIThis practiceNational avgΔ
Face-to-face %0.0%58.4%-58.4%
Telephone %0.0%21.9%-21.9%
Appts per 1K91.6479.7-388.1
Triage %0.0%8.7%-8.7%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-082024-092025-080000F2F % · 2023-08: 0.0%F2F % · 2023-09: 0.0%F2F % · 2023-10: 0.0%F2F % · 2023-12: 0.0%F2F % · 2024-01: 0.0%F2F % · 2024-02: 0.0%F2F % · 2024-03: 0.0%F2F % · 2024-04: 0.0%F2F % · 2024-05: 0.0%F2F % · 2024-06: 0.0%F2F % · 2024-07: 0.0%F2F % · 2024-08: 0.0%F2F % · 2024-09: 0.0%F2F % · 2024-10: 0.0%F2F % · 2024-11: 0.0%F2F % · 2024-12: 0.0%F2F % · 2025-01: 0.0%F2F % · 2025-02: 0.0%F2F % · 2025-03: 0.0%F2F % · 2025-04: 0.0%F2F % · 2025-05: 0.0%F2F % · 2025-06: 0.0%F2F % · 2025-07: 0.0%F2F % · 2025-08: 0.0%Phone % · 2023-08: 0.0%Phone % · 2023-09: 0.0%Phone % · 2023-10: 0.0%Phone % · 2023-12: 0.0%Phone % · 2024-01: 0.0%Phone % · 2024-02: 0.0%Phone % · 2024-03: 0.0%Phone % · 2024-04: 0.0%Phone % · 2024-05: 0.0%Phone % · 2024-06: 0.0%Phone % · 2024-07: 0.0%Phone % · 2024-08: 0.0%Phone % · 2024-09: 0.0%Phone % · 2024-10: 0.0%Phone % · 2024-11: 0.0%Phone % · 2024-12: 0.0%Phone % · 2025-01: 0.0%Phone % · 2025-02: 0.0%Phone % · 2025-03: 0.0%Phone % · 2025-04: 0.0%Phone % · 2025-05: 0.0%Phone % · 2025-06: 0.0%Phone % · 2025-07: 0.0%Phone % · 2025-08: 0.0%Video % · 2023-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.0%Video % · 2024-10: 0.0%Video % · 2024-11: 0.0%Video % · 2024-12: 0.0%Video % · 2025-01: 0.0%Video % · 2025-02: 0.0%Video % · 2025-03: 0.0%Video % · 2025-04: 0.0%Video % · 2025-05: 0.0%Video % · 2025-06: 0.0%Video % · 2025-07: 0.0%Video % · 2025-08: 0.0%Triage % · 2023-08: 0.0%Triage % · 2023-09: 0.0%Triage % · 2023-10: 0.0%Triage % · 2023-12: 0.0%Triage % · 2024-01: 0.0%Triage % · 2024-02: 0.0%Triage % · 2024-03: 0.0%Triage % · 2024-04: 0.0%Triage % · 2024-05: 0.0%Triage % · 2024-06: 0.0%Triage % · 2024-07: 0.0%Triage % · 2024-08: 0.0%Triage % · 2024-09: 0.0%Triage % · 2024-10: 0.0%Triage % · 2024-11: 0.0%Triage % · 2024-12: 0.0%Triage % · 2025-01: 0.0%Triage % · 2025-02: 0.0%Triage % · 2025-03: 0.0%Triage % · 2025-04: 0.0%Triage % · 2025-05: 0.0%Triage % · 2025-06: 0.0%Triage % · 2025-07: 0.0%Triage % · 2025-08: 0.0%

NHS Digital appointments dataset · last 24 months (2023-08 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-082024-092025-081,2291,4871,7462,0042023-08: 1,320 appointments2023-09: 1,304 appointments2023-10: 1,457 appointments2023-12: 1,346 appointments2024-01: 1,692 appointments2024-02: 1,548 appointments2024-03: 1,645 appointments2024-04: 1,593 appointments2024-05: 1,644 appointments2024-06: 1,620 appointments2024-07: 1,664 appointments2024-08: 1,696 appointments2024-09: 1,556 appointments2024-10: 1,660 appointments2024-11: 1,526 appointments2024-12: 1,640 appointments2025-01: 1,747 appointments2025-02: 1,793 appointments2025-03: 1,929 appointments2025-04: 1,765 appointments2025-05: 1,815 appointments2025-06: 1,597 appointments2025-07: 1,703 appointments2025-08: 1,481 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-082024-092025-0876921081242023-08: 81.6 appts per 1,000 patients2023-09: 80.7 appts per 1,000 patients2023-10: 90.1 appts per 1,000 patients2023-12: 83.3 appts per 1,000 patients2024-01: 104.7 appts per 1,000 patients2024-02: 95.7 appts per 1,000 patients2024-03: 101.7 appts per 1,000 patients2024-04: 98.5 appts per 1,000 patients2024-05: 101.7 appts per 1,000 patients2024-06: 100.2 appts per 1,000 patients2024-07: 102.9 appts per 1,000 patients2024-08: 104.9 appts per 1,000 patients2024-09: 96.2 appts per 1,000 patients2024-10: 102.7 appts per 1,000 patients2024-11: 94.4 appts per 1,000 patients2024-12: 101.4 appts per 1,000 patients2025-01: 108.1 appts per 1,000 patients2025-02: 110.9 appts per 1,000 patients2025-03: 119.3 appts per 1,000 patients2025-04: 109.2 appts per 1,000 patients2025-05: 112.3 appts per 1,000 patients2025-06: 98.8 appts per 1,000 patients2025-07: 105.3 appts per 1,000 patients2025-08: 91.6 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Demand pressure

LOWscore 0/100

No specific risk factors detected.

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-4.4%
Face-to-face %0%
Telephone %0%
Same-day %0%
Appts per 1K-4.4%
Triage %0%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, The Armada Family Practice saw a notable drop in total appointments per thousand patients, falling to 91.6 from the trailing average. This represents a 4.4% decrease, which is the most significant change observed.

Several trends are worth noting. Firstly, the total number of appointments per thousand patients has been consistently declining since 2025-01, with a 4.4% drop each month. Secondly, the DNA rate has remained stable with no significant changes. These trends suggest a potential shift in patient demand or practice operations.

To investigate these trends, the practice manager should review the scheduling and booking processes to understand the decline in appointments. Additionally, assessing whether the DNA rate stability aligns with current patient outreach and reminder systems could provide further insights.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (3)

total2025-03
value 1929 · avg 1648.7 ± 71.2
total2025-02
value 1793 · avg 1628.3 ± 61.3
total2025-01
value 1747 · avg 1623.7 ± 53.8
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Workforce capacity

GP FTE

9.32

Nurse FTE

8.69

Direct Patient Care FTE

9.48

Admin FTE

20.73

1 practices reporting · 100.0% coverage

Staff group mix

GP9.3 FTE · 19%
Nurse8.7 FTE · 18%
Direct Patient Care9.5 FTE · 20%
Admin20.7 FTE · 43%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP9.32 FTE · 12 headcount
Partner2.44 FTE (26%) · 3 hc
Salaried5.81 FTE (62%) · 8 hc
Training (ST/F)1.07 FTE (11%) · 1 hc
Nurses8.69 FTE · 11 headcount
Practice Nurse4.93 FTE (57%) · 6 hc
Advanced / Specialist3.76 FTE (43%) · 5 hc
Admin / Non-clinical20.73 FTE · 32 headcount
Management1.12 FTE (5%) · 2 hc
Reception / Admin13.01 FTE (63%) · 21 hc
Other6.60 FTE (32%) · 9 hc
Direct Patient Care9.49 FTE · 13 headcount
Pharmacist2.27 FTE (24%) · 3 hc
HCA / Nursing Assistant3.00 FTE (32%) · 4 hc
Paramedic1.87 FTE (20%) · 2 hc
Physiotherapist0.64 FTE (7%) · 1 hc
Other1.71 FTE (18%) · 3 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-035111824GP · 2024-03: 8 FTEGP · 2024-04: 8 FTEGP · 2024-05: 8 FTEGP · 2024-06: 8 FTEGP · 2024-07: 9 FTEGP · 2024-08: 7 FTEGP · 2024-09: 7 FTEGP · 2024-10: 8 FTEGP · 2024-11: 9 FTEGP · 2024-12: 9 FTEGP · 2025-01: 9 FTEGP · 2025-02: 9 FTEGP · 2025-03: 9 FTEGP · 2025-04: 9 FTEGP · 2025-05: 9 FTEGP · 2025-06: 9 FTEGP · 2025-07: 9 FTEGP · 2025-08: 9 FTEGP · 2025-09: 9 FTEGP · 2025-10: 9 FTEGP · 2025-11: 9 FTEGP · 2025-12: 9 FTEGP · 2026-01: 9 FTEGP · 2026-02: 9 FTEGP · 2026-03: 9 FTENurse · 2024-03: 10 FTENurse · 2024-04: 10 FTENurse · 2024-05: 10 FTENurse · 2024-06: 10 FTENurse · 2024-07: 11 FTENurse · 2024-08: 11 FTENurse · 2024-09: 11 FTENurse · 2024-10: 12 FTENurse · 2024-11: 12 FTENurse · 2024-12: 12 FTENurse · 2025-01: 12 FTENurse · 2025-02: 12 FTENurse · 2025-03: 12 FTENurse · 2025-04: 12 FTENurse · 2025-05: 12 FTENurse · 2025-06: 12 FTENurse · 2025-07: 12 FTENurse · 2025-08: 12 FTENurse · 2025-09: 10 FTENurse · 2025-10: 10 FTENurse · 2025-11: 10 FTENurse · 2025-12: 10 FTENurse · 2026-01: 9 FTENurse · 2026-02: 9 FTENurse · 2026-03: 9 FTEDPC · 2024-03: 12 FTEDPC · 2024-04: 12 FTEDPC · 2024-05: 12 FTEDPC · 2024-06: 12 FTEDPC · 2024-07: 12 FTEDPC · 2024-08: 12 FTEDPC · 2024-09: 12 FTEDPC · 2024-10: 10 FTEDPC · 2024-11: 10 FTEDPC · 2024-12: 9 FTEDPC · 2025-01: 9 FTEDPC · 2025-02: 9 FTEDPC · 2025-03: 9 FTEDPC · 2025-04: 9 FTEDPC · 2025-05: 9 FTEDPC · 2025-06: 9 FTEDPC · 2025-07: 9 FTEDPC · 2025-08: 9 FTEDPC · 2025-09: 9 FTEDPC · 2025-10: 9 FTEDPC · 2025-11: 9 FTEDPC · 2025-12: 9 FTEDPC · 2026-01: 9 FTEDPC · 2026-02: 9 FTEDPC · 2026-03: 9 FTEAdmin · 2024-03: 20 FTEAdmin · 2024-04: 20 FTEAdmin · 2024-05: 21 FTEAdmin · 2024-06: 21 FTEAdmin · 2024-07: 22 FTEAdmin · 2024-08: 22 FTEAdmin · 2024-09: 22 FTEAdmin · 2024-10: 18 FTEAdmin · 2024-11: 18 FTEAdmin · 2024-12: 19 FTEAdmin · 2025-01: 19 FTEAdmin · 2025-02: 19 FTEAdmin · 2025-03: 19 FTEAdmin · 2025-04: 19 FTEAdmin · 2025-05: 19 FTEAdmin · 2025-06: 19 FTEAdmin · 2025-07: 19 FTEAdmin · 2025-08: 19 FTEAdmin · 2025-09: 21 FTEAdmin · 2025-10: 21 FTEAdmin · 2025-11: 21 FTEAdmin · 2025-12: 20 FTEAdmin · 2026-01: 21 FTEAdmin · 2026-02: 21 FTEAdmin · 2026-03: 21 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good1.8%
Phone easy1.8%
Website easy79.8%
100.0% coverage

Prescribing volume

1.62

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.