GP Practice

Pioneer Medical Group

L81037

Compare to

Registered patients

23,628

NHS Digital list size

GP FTE

15.75

NHS Digital workforce

Patients per GP FTE

1,500

Items per patient

1.75

prescribing volume

GPPS overall good

2.5%

patient experience

Limited classification in NHS Digital return

1,795 appointments were recorded for August 2025 without an appointment mode (Face-to-Face / Phone / Video) or a wait-time band — every record falls into "Unknown" at source. The mode-mix, wait-distribution and same-day cards therefore cannot be displayed for this month.

This is a clinical-system template configuration at the practice (common with older TPP / EMIS setups that don't map appointment categories into the NHS Digital extract). The total volume above is accurate; only the breakdowns are unavailable.

Access KPIs · August 2025

Appts per 1K patients

76.0

all bookings (incl. triage)

Patient contacts per 1K

0.0

F2F + phone + video only

Source: NHS Digital appointments dataset (latest published month).

vs National average

KPIThis practiceNational avgΔ
Face-to-face %0.0%58.4%-58.4%
Telephone %0.0%21.9%-21.9%
Appts per 1K76.0479.7-403.7
Triage %0.0%8.7%-8.7%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-082024-092025-080000F2F % · 2023-08: 0.0%F2F % · 2023-09: 0.0%F2F % · 2023-10: 0.0%F2F % · 2023-12: 0.0%F2F % · 2024-01: 0.0%F2F % · 2024-02: 0.0%F2F % · 2024-03: 0.0%F2F % · 2024-04: 0.0%F2F % · 2024-05: 0.0%F2F % · 2024-06: 0.0%F2F % · 2024-07: 0.0%F2F % · 2024-08: 0.0%F2F % · 2024-09: 0.0%F2F % · 2024-10: 0.0%F2F % · 2024-11: 0.0%F2F % · 2024-12: 0.0%F2F % · 2025-01: 0.0%F2F % · 2025-02: 0.0%F2F % · 2025-03: 0.0%F2F % · 2025-04: 0.0%F2F % · 2025-05: 0.0%F2F % · 2025-06: 0.0%F2F % · 2025-07: 0.0%F2F % · 2025-08: 0.0%Phone % · 2023-08: 0.0%Phone % · 2023-09: 0.0%Phone % · 2023-10: 0.0%Phone % · 2023-12: 0.0%Phone % · 2024-01: 0.0%Phone % · 2024-02: 0.0%Phone % · 2024-03: 0.0%Phone % · 2024-04: 0.0%Phone % · 2024-05: 0.0%Phone % · 2024-06: 0.0%Phone % · 2024-07: 0.0%Phone % · 2024-08: 0.0%Phone % · 2024-09: 0.0%Phone % · 2024-10: 0.0%Phone % · 2024-11: 0.0%Phone % · 2024-12: 0.0%Phone % · 2025-01: 0.0%Phone % · 2025-02: 0.0%Phone % · 2025-03: 0.0%Phone % · 2025-04: 0.0%Phone % · 2025-05: 0.0%Phone % · 2025-06: 0.0%Phone % · 2025-07: 0.0%Phone % · 2025-08: 0.0%Video % · 2023-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.0%Video % · 2024-10: 0.0%Video % · 2024-11: 0.0%Video % · 2024-12: 0.0%Video % · 2025-01: 0.0%Video % · 2025-02: 0.0%Video % · 2025-03: 0.0%Video % · 2025-04: 0.0%Video % · 2025-05: 0.0%Video % · 2025-06: 0.0%Video % · 2025-07: 0.0%Video % · 2025-08: 0.0%Triage % · 2023-08: 0.0%Triage % · 2023-09: 0.0%Triage % · 2023-10: 0.0%Triage % · 2023-12: 0.0%Triage % · 2024-01: 0.0%Triage % · 2024-02: 0.0%Triage % · 2024-03: 0.0%Triage % · 2024-04: 0.0%Triage % · 2024-05: 0.0%Triage % · 2024-06: 0.0%Triage % · 2024-07: 0.0%Triage % · 2024-08: 0.0%Triage % · 2024-09: 0.0%Triage % · 2024-10: 0.0%Triage % · 2024-11: 0.0%Triage % · 2024-12: 0.0%Triage % · 2025-01: 0.0%Triage % · 2025-02: 0.0%Triage % · 2025-03: 0.0%Triage % · 2025-04: 0.0%Triage % · 2025-05: 0.0%Triage % · 2025-06: 0.0%Triage % · 2025-07: 0.0%Triage % · 2025-08: 0.0%

NHS Digital appointments dataset · last 24 months (2023-08 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-082024-092025-081,3791,6831,9882,2922023-08: 1,467 appointments2023-09: 1,539 appointments2023-10: 1,644 appointments2023-12: 1,772 appointments2024-01: 1,856 appointments2024-02: 1,736 appointments2024-03: 1,974 appointments2024-04: 2,051 appointments2024-05: 1,978 appointments2024-06: 1,918 appointments2024-07: 2,079 appointments2024-08: 1,894 appointments2024-09: 2,011 appointments2024-10: 2,204 appointments2024-11: 1,856 appointments2024-12: 2,060 appointments2025-01: 1,918 appointments2025-02: 1,770 appointments2025-03: 1,879 appointments2025-04: 2,024 appointments2025-05: 1,766 appointments2025-06: 1,978 appointments2025-07: 2,076 appointments2025-08: 1,795 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-082024-092025-08587184972023-08: 62.1 appts per 1,000 patients2023-09: 65.1 appts per 1,000 patients2023-10: 69.6 appts per 1,000 patients2023-12: 75 appts per 1,000 patients2024-01: 78.6 appts per 1,000 patients2024-02: 73.5 appts per 1,000 patients2024-03: 83.5 appts per 1,000 patients2024-04: 86.8 appts per 1,000 patients2024-05: 83.7 appts per 1,000 patients2024-06: 81.2 appts per 1,000 patients2024-07: 88 appts per 1,000 patients2024-08: 80.2 appts per 1,000 patients2024-09: 85.1 appts per 1,000 patients2024-10: 93.3 appts per 1,000 patients2024-11: 78.6 appts per 1,000 patients2024-12: 87.2 appts per 1,000 patients2025-01: 81.2 appts per 1,000 patients2025-02: 74.9 appts per 1,000 patients2025-03: 79.5 appts per 1,000 patients2025-04: 85.7 appts per 1,000 patients2025-05: 74.7 appts per 1,000 patients2025-06: 83.7 appts per 1,000 patients2025-07: 87.9 appts per 1,000 patients2025-08: 76 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Demand pressure

LOWscore 0/100

No specific risk factors detected.

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-0.1%
Face-to-face %0%
Telephone %0%
Same-day %0%
Appts per 1K-0.1%
Triage %0%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, Pioneer Medical Group's total appointments per thousand patients stood at 76, which is slightly below the practice's trailing average. The practice has seen a consistent downward trend in this metric over the past few months.

There were no significant trends or step changes in the data this month. The practice has maintained stable percentages in face-to-face, telephone, and video appointments, with no notable shifts.

Given the stable data, there are no immediate anomalies to investigate. However, it would be prudent to monitor the slight decline in total appointments per thousand patients to ensure it does not indicate underlying issues.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (2)

total2024-10
value 2204 · avg 1871 ± 160.7
total2024-04
value 2051 · avg 1676.8 ± 140
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

CQC inspection likelihood

mediumscore 47/100medium confidence
Last inspection: 2018-04-25 · 33 months ago
  • Using CQC review date (2023-07-06) as last assessment. Original inspection date: 2018-04-25.
  • Current rating is outstanding, and the latest CQC assessment date is 2023-07-06 (33 months ago).
  • Report date falls outside the 2017–2022 focused-assessment window signal.
  • Model is directional: 2 supporting signals are currently unavailable.
  • CQC focused assessments reference 10 non-clinical quality statements and typically provide at least 5 working days notice.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Workforce capacity

GP FTE

15.75

Nurse FTE

6.11

Direct Patient Care FTE

5.31

Admin FTE

26.87

1 practices reporting · 100.0% coverage

Staff group mix

GP15.8 FTE · 29%
Nurse6.1 FTE · 11%
Direct Patient Care5.3 FTE · 10%
Admin26.9 FTE · 50%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP15.75 FTE · 23 headcount
Partner6.23 FTE (40%) · 9 hc
Salaried6.96 FTE (44%) · 11 hc
Training (ST/F)2.56 FTE (16%) · 3 hc
Nurses6.11 FTE · 9 headcount
Practice Nurse4.47 FTE (73%) · 7 hc
Advanced / Specialist1.64 FTE (27%) · 2 hc
Admin / Non-clinical26.87 FTE · 41 headcount
Management1.91 FTE (7%) · 2 hc
Reception / Admin20.48 FTE (76%) · 33 hc
Apprentice0.93 FTE (3%) · 1 hc
Other3.55 FTE (13%) · 5 hc
Direct Patient Care5.31 FTE · 7 headcount
HCA / Nursing Assistant3.09 FTE (58%) · 4 hc
Paramedic1.00 FTE (19%) · 1 hc
Other1.22 FTE (23%) · 2 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-032142740GP · 2024-03: 13 FTEGP · 2024-04: 14 FTEGP · 2024-05: 14 FTEGP · 2024-06: 13 FTEGP · 2024-07: 13 FTEGP · 2024-08: 11 FTEGP · 2024-09: 11 FTEGP · 2024-10: 12 FTEGP · 2024-11: 12 FTEGP · 2024-12: 10 FTEGP · 2025-01: 11 FTEGP · 2025-02: 11 FTEGP · 2025-03: 11 FTEGP · 2025-04: 11 FTEGP · 2025-05: 11 FTEGP · 2025-06: 11 FTEGP · 2025-07: 11 FTEGP · 2025-08: 12 FTEGP · 2025-09: 11 FTEGP · 2025-10: 11 FTEGP · 2025-11: 14 FTEGP · 2025-12: 15 FTEGP · 2026-01: 15 FTEGP · 2026-02: 16 FTEGP · 2026-03: 16 FTENurse · 2024-03: 6 FTENurse · 2024-04: 6 FTENurse · 2024-05: 6 FTENurse · 2024-06: 7 FTENurse · 2024-07: 6 FTENurse · 2024-08: 6 FTENurse · 2024-09: 6 FTENurse · 2024-10: 6 FTENurse · 2024-11: 7 FTENurse · 2024-12: 7 FTENurse · 2025-01: 7 FTENurse · 2025-02: 7 FTENurse · 2025-03: 7 FTENurse · 2025-04: 7 FTENurse · 2025-05: 7 FTENurse · 2025-06: 6 FTENurse · 2025-07: 6 FTENurse · 2025-08: 6 FTENurse · 2025-09: 6 FTENurse · 2025-10: 6 FTENurse · 2025-11: 6 FTENurse · 2025-12: 6 FTENurse · 2026-01: 6 FTENurse · 2026-02: 6 FTENurse · 2026-03: 6 FTEDPC · 2024-03: 9 FTEDPC · 2024-04: 9 FTEDPC · 2024-05: 8 FTEDPC · 2024-06: 8 FTEDPC · 2024-07: 8 FTEDPC · 2024-08: 8 FTEDPC · 2024-09: 8 FTEDPC · 2024-10: 8 FTEDPC · 2024-11: 8 FTEDPC · 2024-12: 8 FTEDPC · 2025-01: 8 FTEDPC · 2025-02: 8 FTEDPC · 2025-03: 8 FTEDPC · 2025-04: 8 FTEDPC · 2025-05: 8 FTEDPC · 2025-06: 8 FTEDPC · 2025-07: 8 FTEDPC · 2025-08: 8 FTEDPC · 2025-09: 9 FTEDPC · 2025-10: 9 FTEDPC · 2025-11: 6 FTEDPC · 2025-12: 6 FTEDPC · 2026-01: 5 FTEDPC · 2026-02: 5 FTEDPC · 2026-03: 5 FTEAdmin · 2024-03: 34 FTEAdmin · 2024-04: 34 FTEAdmin · 2024-05: 34 FTEAdmin · 2024-06: 35 FTEAdmin · 2024-07: 36 FTEAdmin · 2024-08: 34 FTEAdmin · 2024-09: 34 FTEAdmin · 2024-10: 34 FTEAdmin · 2024-11: 34 FTEAdmin · 2024-12: 34 FTEAdmin · 2025-01: 33 FTEAdmin · 2025-02: 34 FTEAdmin · 2025-03: 35 FTEAdmin · 2025-04: 35 FTEAdmin · 2025-05: 35 FTEAdmin · 2025-06: 34 FTEAdmin · 2025-07: 34 FTEAdmin · 2025-08: 35 FTEAdmin · 2025-09: 33 FTEAdmin · 2025-10: 28 FTEAdmin · 2025-11: 28 FTEAdmin · 2025-12: 28 FTEAdmin · 2026-01: 26 FTEAdmin · 2026-02: 28 FTEAdmin · 2026-03: 27 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good2.5%
Phone easy2.3%
Website easy1.3%
100.0% coverage

Prescribing volume

1.75

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.