GP Practice

Grange Road Surgery

L81054

Compare to

Registered patients

12,179

NHS Digital list size

GP FTE

10.59

NHS Digital workforce

Patients per GP FTE

1,150

Items per patient

1.63

prescribing volume

GPPS overall good

1.3%

patient experience

Limited classification in NHS Digital return

954 appointments were recorded for August 2025 without an appointment mode (Face-to-Face / Phone / Video) or a wait-time band — every record falls into "Unknown" at source. The mode-mix, wait-distribution and same-day cards therefore cannot be displayed for this month.

This is a clinical-system template configuration at the practice (common with older TPP / EMIS setups that don't map appointment categories into the NHS Digital extract). The total volume above is accurate; only the breakdowns are unavailable.

Access KPIs · August 2025

Appts per 1K patients

78.3

all bookings (incl. triage)

Patient contacts per 1K

0.0

F2F + phone + video only

Source: NHS Digital appointments dataset (latest published month).

vs National average

KPIThis practiceNational avgΔ
Face-to-face %0.0%58.4%-58.4%
Telephone %0.0%21.9%-21.9%
Appts per 1K78.3479.7-401.4
Triage %0.0%8.7%-8.7%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-082024-092025-080000F2F % · 2023-08: 0.0%F2F % · 2023-09: 0.0%F2F % · 2023-10: 0.0%F2F % · 2023-12: 0.0%F2F % · 2024-01: 0.0%F2F % · 2024-02: 0.0%F2F % · 2024-03: 0.0%F2F % · 2024-04: 0.0%F2F % · 2024-05: 0.0%F2F % · 2024-06: 0.0%F2F % · 2024-07: 0.0%F2F % · 2024-08: 0.0%F2F % · 2024-09: 0.0%F2F % · 2024-10: 0.0%F2F % · 2024-11: 0.0%F2F % · 2024-12: 0.0%F2F % · 2025-01: 0.0%F2F % · 2025-02: 0.0%F2F % · 2025-03: 0.0%F2F % · 2025-04: 0.0%F2F % · 2025-05: 0.0%F2F % · 2025-06: 0.0%F2F % · 2025-07: 0.0%F2F % · 2025-08: 0.0%Phone % · 2023-08: 0.0%Phone % · 2023-09: 0.0%Phone % · 2023-10: 0.0%Phone % · 2023-12: 0.0%Phone % · 2024-01: 0.0%Phone % · 2024-02: 0.0%Phone % · 2024-03: 0.0%Phone % · 2024-04: 0.0%Phone % · 2024-05: 0.0%Phone % · 2024-06: 0.0%Phone % · 2024-07: 0.0%Phone % · 2024-08: 0.0%Phone % · 2024-09: 0.0%Phone % · 2024-10: 0.0%Phone % · 2024-11: 0.0%Phone % · 2024-12: 0.0%Phone % · 2025-01: 0.0%Phone % · 2025-02: 0.0%Phone % · 2025-03: 0.0%Phone % · 2025-04: 0.0%Phone % · 2025-05: 0.0%Phone % · 2025-06: 0.0%Phone % · 2025-07: 0.0%Phone % · 2025-08: 0.0%Video % · 2023-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.0%Video % · 2024-10: 0.0%Video % · 2024-11: 0.0%Video % · 2024-12: 0.0%Video % · 2025-01: 0.0%Video % · 2025-02: 0.0%Video % · 2025-03: 0.0%Video % · 2025-04: 0.0%Video % · 2025-05: 0.0%Video % · 2025-06: 0.0%Video % · 2025-07: 0.0%Video % · 2025-08: 0.0%Triage % · 2023-08: 0.0%Triage % · 2023-09: 0.0%Triage % · 2023-10: 0.0%Triage % · 2023-12: 0.0%Triage % · 2024-01: 0.0%Triage % · 2024-02: 0.0%Triage % · 2024-03: 0.0%Triage % · 2024-04: 0.0%Triage % · 2024-05: 0.0%Triage % · 2024-06: 0.0%Triage % · 2024-07: 0.0%Triage % · 2024-08: 0.0%Triage % · 2024-09: 0.0%Triage % · 2024-10: 0.0%Triage % · 2024-11: 0.0%Triage % · 2024-12: 0.0%Triage % · 2025-01: 0.0%Triage % · 2025-02: 0.0%Triage % · 2025-03: 0.0%Triage % · 2025-04: 0.0%Triage % · 2025-05: 0.0%Triage % · 2025-06: 0.0%Triage % · 2025-07: 0.0%Triage % · 2025-08: 0.0%

NHS Digital appointments dataset · last 24 months (2023-08 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-082024-092025-088871,0381,1901,3412023-08: 1,172 appointments2023-09: 1,102 appointments2023-10: 990 appointments2023-12: 950 appointments2024-01: 1,039 appointments2024-02: 940 appointments2024-03: 1,010 appointments2024-04: 1,095 appointments2024-05: 1,297 appointments2024-06: 931 appointments2024-07: 1,124 appointments2024-08: 1,253 appointments2024-09: 1,096 appointments2024-10: 1,105 appointments2024-11: 1,132 appointments2024-12: 1,216 appointments2025-01: 1,111 appointments2025-02: 1,025 appointments2025-03: 1,114 appointments2025-04: 1,052 appointments2025-05: 977 appointments2025-06: 1,015 appointments2025-07: 1,170 appointments2025-08: 954 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-082024-092025-087385981102023-08: 96.2 appts per 1,000 patients2023-09: 90.5 appts per 1,000 patients2023-10: 81.3 appts per 1,000 patients2023-12: 78 appts per 1,000 patients2024-01: 85.3 appts per 1,000 patients2024-02: 77.2 appts per 1,000 patients2024-03: 82.9 appts per 1,000 patients2024-04: 89.9 appts per 1,000 patients2024-05: 106.5 appts per 1,000 patients2024-06: 76.4 appts per 1,000 patients2024-07: 92.3 appts per 1,000 patients2024-08: 102.9 appts per 1,000 patients2024-09: 90 appts per 1,000 patients2024-10: 90.7 appts per 1,000 patients2024-11: 92.9 appts per 1,000 patients2024-12: 99.8 appts per 1,000 patients2025-01: 91.2 appts per 1,000 patients2025-02: 84.2 appts per 1,000 patients2025-03: 91.5 appts per 1,000 patients2025-04: 86.4 appts per 1,000 patients2025-05: 80.2 appts per 1,000 patients2025-06: 83.3 appts per 1,000 patients2025-07: 96.1 appts per 1,000 patients2025-08: 78.3 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Demand pressure

LOWscore 0/100

No specific risk factors detected.

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-1.1%
Face-to-face %0%
Telephone %0%
Same-day %0%
Appts per 1K-1.1%
Triage %0%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

In 2025-08, the total number of appointments per thousand patients dropped by 1.1% compared to the practice's trailing average. This is the most significant change observed this month.

There were no notable trends or step changes in the data. The face-to-face, telephone, and triage percentages remained stable, as did the DNA rate and same-day percentage.

Given the stable data, there are no immediate anomalies to investigate. However, it may be useful to review the total number of appointments in 2025-08 to understand the cause of the slight decrease.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (1)

total2024-05
value 1297 · avg 1042.8 ± 63.8
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

CQC inspection likelihood

mediumscore 51/100medium confidence
Last inspection: 2016-08-25 · 33 months ago
  • Using CQC review date (2023-07-06) as last assessment. Original inspection date: 2016-08-25.
  • Current rating is good, and the latest CQC assessment date is 2023-07-06 (33 months ago).
  • Report date falls outside the 2017–2022 focused-assessment window signal.
  • Model is directional: 2 supporting signals are currently unavailable.
  • CQC focused assessments reference 10 non-clinical quality statements and typically provide at least 5 working days notice.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Workforce capacity

GP FTE

10.59

Nurse FTE

4.92

Direct Patient Care FTE

1.95

Admin FTE

13.15

1 practices reporting · 100.0% coverage

Staff group mix

GP10.6 FTE · 35%
Nurse4.9 FTE · 16%
Direct Patient Care1.9 FTE · 6%
Admin13.2 FTE · 43%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP10.59 FTE · 15 headcount
Partner3.20 FTE (30%) · 4 hc
Salaried6.27 FTE (59%) · 9 hc
Training (ST/F)1.07 FTE (10%) · 1 hc
Locum0.05 FTE (0%) · 1 hc
Nurses4.92 FTE · 8 headcount
Practice Nurse2.85 FTE (58%) · 5 hc
Advanced / Specialist2.07 FTE (42%) · 3 hc
Admin / Non-clinical13.15 FTE · 20 headcount
Management2.96 FTE (23%) · 3 hc
Reception / Admin8.32 FTE (63%) · 15 hc
Other1.87 FTE (14%) · 2 hc
Direct Patient Care1.95 FTE · 3 headcount
Pharmacist0.99 FTE (51%) · 1 hc
HCA / Nursing Assistant0.96 FTE (49%) · 2 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-03061116GP · 2024-03: 9 FTEGP · 2024-04: 9 FTEGP · 2024-05: 10 FTEGP · 2024-06: 10 FTEGP · 2024-07: 10 FTEGP · 2024-08: 10 FTEGP · 2024-09: 10 FTEGP · 2024-10: 11 FTEGP · 2024-11: 11 FTEGP · 2024-12: 11 FTEGP · 2025-01: 11 FTEGP · 2025-02: 10 FTEGP · 2025-03: 10 FTEGP · 2025-04: 10 FTEGP · 2025-05: 10 FTEGP · 2025-06: 10 FTEGP · 2025-07: 10 FTEGP · 2025-08: 10 FTEGP · 2025-09: 11 FTEGP · 2025-10: 11 FTEGP · 2025-11: 11 FTEGP · 2025-12: 11 FTEGP · 2026-01: 11 FTEGP · 2026-02: 11 FTEGP · 2026-03: 11 FTENurse · 2024-03: 5 FTENurse · 2024-04: 5 FTENurse · 2024-05: 5 FTENurse · 2024-06: 5 FTENurse · 2024-07: 5 FTENurse · 2024-08: 5 FTENurse · 2024-09: 5 FTENurse · 2024-10: 5 FTENurse · 2024-11: 5 FTENurse · 2024-12: 5 FTENurse · 2025-01: 5 FTENurse · 2025-02: 5 FTENurse · 2025-03: 4 FTENurse · 2025-04: 4 FTENurse · 2025-05: 4 FTENurse · 2025-06: 4 FTENurse · 2025-07: 4 FTENurse · 2025-08: 4 FTENurse · 2025-09: 5 FTENurse · 2025-10: 5 FTENurse · 2025-11: 5 FTENurse · 2025-12: 5 FTENurse · 2026-01: 5 FTENurse · 2026-02: 5 FTENurse · 2026-03: 5 FTEDPC · 2024-03: 3 FTEDPC · 2024-04: 3 FTEDPC · 2024-05: 3 FTEDPC · 2024-06: 3 FTEDPC · 2024-07: 3 FTEDPC · 2024-08: 3 FTEDPC · 2024-09: 3 FTEDPC · 2024-10: 2 FTEDPC · 2024-11: 2 FTEDPC · 2024-12: 2 FTEDPC · 2025-01: 2 FTEDPC · 2025-02: 2 FTEDPC · 2025-03: 2 FTEDPC · 2025-04: 2 FTEDPC · 2025-05: 2 FTEDPC · 2025-06: 2 FTEDPC · 2025-07: 2 FTEDPC · 2025-08: 2 FTEDPC · 2025-09: 2 FTEDPC · 2025-10: 2 FTEDPC · 2025-11: 2 FTEDPC · 2025-12: 2 FTEDPC · 2026-01: 2 FTEDPC · 2026-02: 2 FTEDPC · 2026-03: 2 FTEAdmin · 2024-03: 13 FTEAdmin · 2024-04: 13 FTEAdmin · 2024-05: 13 FTEAdmin · 2024-06: 12 FTEAdmin · 2024-07: 12 FTEAdmin · 2024-08: 13 FTEAdmin · 2024-09: 13 FTEAdmin · 2024-10: 13 FTEAdmin · 2024-11: 13 FTEAdmin · 2024-12: 13 FTEAdmin · 2025-01: 14 FTEAdmin · 2025-02: 14 FTEAdmin · 2025-03: 14 FTEAdmin · 2025-04: 14 FTEAdmin · 2025-05: 14 FTEAdmin · 2025-06: 14 FTEAdmin · 2025-07: 14 FTEAdmin · 2025-08: 14 FTEAdmin · 2025-09: 14 FTEAdmin · 2025-10: 14 FTEAdmin · 2025-11: 13 FTEAdmin · 2025-12: 13 FTEAdmin · 2026-01: 14 FTEAdmin · 2026-02: 14 FTEAdmin · 2026-03: 13 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good1.3%
Phone easy1.2%
Website easy57.4%
100.0% coverage

Prescribing volume

1.63

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.