GP Practice

Orchard Medical Centre

L81055

Compare to

Registered patients

12,837

NHS Digital list size

GP FTE

10.13

NHS Digital workforce

Patients per GP FTE

1,267

Items per patient

1.39

prescribing volume

GPPS overall good

1.4%

patient experience

Limited classification in NHS Digital return

1,037 appointments were recorded for August 2025 without an appointment mode (Face-to-Face / Phone / Video) or a wait-time band — every record falls into "Unknown" at source. The mode-mix, wait-distribution and same-day cards therefore cannot be displayed for this month.

This is a clinical-system template configuration at the practice (common with older TPP / EMIS setups that don't map appointment categories into the NHS Digital extract). The total volume above is accurate; only the breakdowns are unavailable.

Access KPIs · August 2025

Appts per 1K patients

80.8

all bookings (incl. triage)

Patient contacts per 1K

0.0

F2F + phone + video only

Source: NHS Digital appointments dataset (latest published month).

vs National average

KPIThis practiceNational avgΔ
Face-to-face %0.0%58.4%-58.4%
Telephone %0.0%21.9%-21.9%
Appts per 1K80.8479.7-398.9
Triage %0.0%8.7%-8.7%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-082024-092025-080000F2F % · 2023-08: 0.0%F2F % · 2023-09: 0.0%F2F % · 2023-10: 0.0%F2F % · 2023-12: 0.0%F2F % · 2024-01: 0.0%F2F % · 2024-02: 0.0%F2F % · 2024-03: 0.0%F2F % · 2024-04: 0.0%F2F % · 2024-05: 0.0%F2F % · 2024-06: 0.0%F2F % · 2024-07: 0.0%F2F % · 2024-08: 0.0%F2F % · 2024-09: 0.0%F2F % · 2024-10: 0.0%F2F % · 2024-11: 0.0%F2F % · 2024-12: 0.0%F2F % · 2025-01: 0.0%F2F % · 2025-02: 0.0%F2F % · 2025-03: 0.0%F2F % · 2025-04: 0.0%F2F % · 2025-05: 0.0%F2F % · 2025-06: 0.0%F2F % · 2025-07: 0.0%F2F % · 2025-08: 0.0%Phone % · 2023-08: 0.0%Phone % · 2023-09: 0.0%Phone % · 2023-10: 0.0%Phone % · 2023-12: 0.0%Phone % · 2024-01: 0.0%Phone % · 2024-02: 0.0%Phone % · 2024-03: 0.0%Phone % · 2024-04: 0.0%Phone % · 2024-05: 0.0%Phone % · 2024-06: 0.0%Phone % · 2024-07: 0.0%Phone % · 2024-08: 0.0%Phone % · 2024-09: 0.0%Phone % · 2024-10: 0.0%Phone % · 2024-11: 0.0%Phone % · 2024-12: 0.0%Phone % · 2025-01: 0.0%Phone % · 2025-02: 0.0%Phone % · 2025-03: 0.0%Phone % · 2025-04: 0.0%Phone % · 2025-05: 0.0%Phone % · 2025-06: 0.0%Phone % · 2025-07: 0.0%Phone % · 2025-08: 0.0%Video % · 2023-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.0%Video % · 2024-10: 0.0%Video % · 2024-11: 0.0%Video % · 2024-12: 0.0%Video % · 2025-01: 0.0%Video % · 2025-02: 0.0%Video % · 2025-03: 0.0%Video % · 2025-04: 0.0%Video % · 2025-05: 0.0%Video % · 2025-06: 0.0%Video % · 2025-07: 0.0%Video % · 2025-08: 0.0%Triage % · 2023-08: 0.0%Triage % · 2023-09: 0.0%Triage % · 2023-10: 0.0%Triage % · 2023-12: 0.0%Triage % · 2024-01: 0.0%Triage % · 2024-02: 0.0%Triage % · 2024-03: 0.0%Triage % · 2024-04: 0.0%Triage % · 2024-05: 0.0%Triage % · 2024-06: 0.0%Triage % · 2024-07: 0.0%Triage % · 2024-08: 0.0%Triage % · 2024-09: 0.0%Triage % · 2024-10: 0.0%Triage % · 2024-11: 0.0%Triage % · 2024-12: 0.0%Triage % · 2025-01: 0.0%Triage % · 2025-02: 0.0%Triage % · 2025-03: 0.0%Triage % · 2025-04: 0.0%Triage % · 2025-05: 0.0%Triage % · 2025-06: 0.0%Triage % · 2025-07: 0.0%Triage % · 2025-08: 0.0%

NHS Digital appointments dataset · last 24 months (2023-08 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-082024-092025-085547609671,1732023-08: 614 appointments2023-09: 727 appointments2023-10: 752 appointments2023-12: 650 appointments2024-01: 901 appointments2024-02: 1,010 appointments2024-03: 1,030 appointments2024-04: 840 appointments2024-05: 940 appointments2024-06: 881 appointments2024-07: 882 appointments2024-08: 877 appointments2024-09: 934 appointments2024-10: 1,113 appointments2024-11: 953 appointments2024-12: 927 appointments2025-01: 1,002 appointments2025-02: 984 appointments2025-03: 862 appointments2025-04: 903 appointments2025-05: 1,002 appointments2025-06: 1,053 appointments2025-07: 1,023 appointments2025-08: 1,037 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-082024-092025-08435975912023-08: 47.8 appts per 1,000 patients2023-09: 56.6 appts per 1,000 patients2023-10: 58.6 appts per 1,000 patients2023-12: 50.6 appts per 1,000 patients2024-01: 70.2 appts per 1,000 patients2024-02: 78.7 appts per 1,000 patients2024-03: 80.2 appts per 1,000 patients2024-04: 65.4 appts per 1,000 patients2024-05: 73.2 appts per 1,000 patients2024-06: 68.6 appts per 1,000 patients2024-07: 68.7 appts per 1,000 patients2024-08: 68.3 appts per 1,000 patients2024-09: 72.8 appts per 1,000 patients2024-10: 86.7 appts per 1,000 patients2024-11: 74.2 appts per 1,000 patients2024-12: 72.2 appts per 1,000 patients2025-01: 78.1 appts per 1,000 patients2025-02: 76.7 appts per 1,000 patients2025-03: 67.1 appts per 1,000 patients2025-04: 70.3 appts per 1,000 patients2025-05: 78.1 appts per 1,000 patients2025-06: 82 appts per 1,000 patients2025-07: 79.7 appts per 1,000 patients2025-08: 80.8 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Demand pressure

LOWscore 0/100

No specific risk factors detected.

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments+3.7%
Face-to-face %0%
Telephone %0%
Same-day %0%
Appts per 1K+3.8%
Triage %0%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, Orchard Medical Centre's total appointments per thousand patients rose to 80.8, which is 3.7% above the practice's trailing average. This increase suggests a higher demand or improved booking efficiency.

In 2025-08, the total number of appointments per thousand patients continued its upward trend, rising by 3.8% from the previous month. This consistent rise could indicate a sustained increase in patient demand or operational improvements.

To understand this trend, review the scheduling practices and any recent changes in patient outreach. Also, check if the rise in total appointments correlates with any specific patient demographic or service type.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (4)

total2024-10
value 1113 · avg 868.7 ± 107.7
total2024-03
value 1030 · avg 712.8 ± 134.1
total2024-02
value 1010 · avg 659.2 ± 133.3
total2024-01
value 901 · avg 613.2 ± 137.1
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

CQC inspection likelihood

mediumscore 51/100medium confidence
Last inspection: 2017-02-01 · 33 months ago
  • Using CQC review date (2023-07-06) as last assessment. Original inspection date: 2017-02-01.
  • Current rating is good, and the latest CQC assessment date is 2023-07-06 (33 months ago).
  • Report date falls outside the 2017–2022 focused-assessment window signal.
  • Model is directional: 2 supporting signals are currently unavailable.
  • CQC focused assessments reference 10 non-clinical quality statements and typically provide at least 5 working days notice.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Workforce capacity

GP FTE

10.13

Nurse FTE

5.61

Direct Patient Care FTE

2.54

Admin FTE

20.45

1 practices reporting · 100.0% coverage

Staff group mix

GP10.1 FTE · 26%
Nurse5.6 FTE · 14%
Direct Patient Care2.5 FTE · 7%
Admin20.4 FTE · 53%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP10.14 FTE · 13 headcount
Partner4.67 FTE (46%) · 6 hc
Salaried4.40 FTE (43%) · 6 hc
Training (ST/F)1.07 FTE (11%) · 1 hc
Nurses5.60 FTE · 9 headcount
Practice Nurse4.53 FTE (81%) · 7 hc
Other1.07 FTE (19%) · 2 hc
Admin / Non-clinical20.45 FTE · 32 headcount
Management3.83 FTE (19%) · 4 hc
Reception / Admin11.36 FTE (56%) · 20 hc
Apprentice0.93 FTE (5%) · 1 hc
Other4.33 FTE (21%) · 7 hc
Direct Patient Care2.54 FTE · 4 headcount
Pharmacist0.91 FTE (36%) · 1 hc
HCA / Nursing Assistant1.63 FTE (64%) · 3 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-03081624GP · 2024-03: 9 FTEGP · 2024-04: 9 FTEGP · 2024-05: 9 FTEGP · 2024-06: 9 FTEGP · 2024-07: 8 FTEGP · 2024-08: 11 FTEGP · 2024-09: 11 FTEGP · 2024-10: 11 FTEGP · 2024-11: 12 FTEGP · 2024-12: 12 FTEGP · 2025-01: 12 FTEGP · 2025-02: 11 FTEGP · 2025-03: 11 FTEGP · 2025-04: 11 FTEGP · 2025-05: 11 FTEGP · 2025-06: 12 FTEGP · 2025-07: 11 FTEGP · 2025-08: 10 FTEGP · 2025-09: 10 FTEGP · 2025-10: 9 FTEGP · 2025-11: 9 FTEGP · 2025-12: 10 FTEGP · 2026-01: 10 FTEGP · 2026-02: 10 FTEGP · 2026-03: 10 FTENurse · 2024-03: 6 FTENurse · 2024-04: 6 FTENurse · 2024-05: 6 FTENurse · 2024-06: 6 FTENurse · 2024-07: 5 FTENurse · 2024-08: 5 FTENurse · 2024-09: 5 FTENurse · 2024-10: 5 FTENurse · 2024-11: 5 FTENurse · 2024-12: 5 FTENurse · 2025-01: 5 FTENurse · 2025-02: 5 FTENurse · 2025-03: 5 FTENurse · 2025-04: 5 FTENurse · 2025-05: 5 FTENurse · 2025-06: 5 FTENurse · 2025-07: 6 FTENurse · 2025-08: 6 FTENurse · 2025-09: 6 FTENurse · 2025-10: 6 FTENurse · 2025-11: 5 FTENurse · 2025-12: 5 FTENurse · 2026-01: 5 FTENurse · 2026-02: 6 FTENurse · 2026-03: 6 FTEDPC · 2024-03: 1 FTEDPC · 2024-04: 1 FTEDPC · 2024-05: 2 FTEDPC · 2024-06: 2 FTEDPC · 2024-07: 2 FTEDPC · 2024-08: 1 FTEDPC · 2024-09: 1 FTEDPC · 2024-10: 1 FTEDPC · 2024-11: 3 FTEDPC · 2024-12: 3 FTEDPC · 2025-01: 3 FTEDPC · 2025-02: 3 FTEDPC · 2025-03: 3 FTEDPC · 2025-04: 3 FTEDPC · 2025-05: 3 FTEDPC · 2025-06: 3 FTEDPC · 2025-07: 2 FTEDPC · 2025-08: 3 FTEDPC · 2025-09: 3 FTEDPC · 2025-10: 3 FTEDPC · 2025-11: 2 FTEDPC · 2025-12: 3 FTEDPC · 2026-01: 3 FTEDPC · 2026-02: 3 FTEDPC · 2026-03: 3 FTEAdmin · 2024-03: 20 FTEAdmin · 2024-04: 21 FTEAdmin · 2024-05: 21 FTEAdmin · 2024-06: 21 FTEAdmin · 2024-07: 19 FTEAdmin · 2024-08: 19 FTEAdmin · 2024-09: 19 FTEAdmin · 2024-10: 19 FTEAdmin · 2024-11: 19 FTEAdmin · 2024-12: 19 FTEAdmin · 2025-01: 19 FTEAdmin · 2025-02: 19 FTEAdmin · 2025-03: 20 FTEAdmin · 2025-04: 20 FTEAdmin · 2025-05: 20 FTEAdmin · 2025-06: 20 FTEAdmin · 2025-07: 21 FTEAdmin · 2025-08: 21 FTEAdmin · 2025-09: 21 FTEAdmin · 2025-10: 21 FTEAdmin · 2025-11: 22 FTEAdmin · 2025-12: 21 FTEAdmin · 2026-01: 21 FTEAdmin · 2026-02: 21 FTEAdmin · 2026-03: 20 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good1.4%
Phone easy1.3%
Website easy57.4%
100.0% coverage

Prescribing volume

1.39

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.