GP Practice

Gloucester Road Medical Centre

L81078

Compare to

Registered patients

22,579

NHS Digital list size

GP FTE

10.99

NHS Digital workforce

Patients per GP FTE

2,055

Items per patient

0.83

prescribing volume

GPPS overall good

2.4%

patient experience

Limited classification in NHS Digital return

1,107 appointments were recorded for August 2025 without an appointment mode (Face-to-Face / Phone / Video) or a wait-time band — every record falls into "Unknown" at source. The mode-mix, wait-distribution and same-day cards therefore cannot be displayed for this month.

This is a clinical-system template configuration at the practice (common with older TPP / EMIS setups that don't map appointment categories into the NHS Digital extract). The total volume above is accurate; only the breakdowns are unavailable.

Access KPIs · August 2025

Appts per 1K patients

49.0

all bookings (incl. triage)

Patient contacts per 1K

0.0

F2F + phone + video only

Source: NHS Digital appointments dataset (latest published month).

vs National average

KPIThis practiceNational avgΔ
Face-to-face %0.0%58.4%-58.4%
Telephone %0.0%21.9%-21.9%
Appts per 1K49.0479.7-430.7
Triage %0.0%8.7%-8.7%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-082024-092025-080000F2F % · 2023-08: 0.0%F2F % · 2023-09: 0.0%F2F % · 2023-10: 0.0%F2F % · 2023-12: 0.0%F2F % · 2024-01: 0.0%F2F % · 2024-02: 0.0%F2F % · 2024-03: 0.0%F2F % · 2024-04: 0.0%F2F % · 2024-05: 0.0%F2F % · 2024-06: 0.0%F2F % · 2024-07: 0.0%F2F % · 2024-08: 0.0%F2F % · 2024-09: 0.0%F2F % · 2024-10: 0.0%F2F % · 2024-11: 0.0%F2F % · 2024-12: 0.0%F2F % · 2025-01: 0.0%F2F % · 2025-02: 0.0%F2F % · 2025-03: 0.0%F2F % · 2025-04: 0.0%F2F % · 2025-05: 0.0%F2F % · 2025-06: 0.0%F2F % · 2025-07: 0.0%F2F % · 2025-08: 0.0%Phone % · 2023-08: 0.0%Phone % · 2023-09: 0.0%Phone % · 2023-10: 0.0%Phone % · 2023-12: 0.0%Phone % · 2024-01: 0.0%Phone % · 2024-02: 0.0%Phone % · 2024-03: 0.0%Phone % · 2024-04: 0.0%Phone % · 2024-05: 0.0%Phone % · 2024-06: 0.0%Phone % · 2024-07: 0.0%Phone % · 2024-08: 0.0%Phone % · 2024-09: 0.0%Phone % · 2024-10: 0.0%Phone % · 2024-11: 0.0%Phone % · 2024-12: 0.0%Phone % · 2025-01: 0.0%Phone % · 2025-02: 0.0%Phone % · 2025-03: 0.0%Phone % · 2025-04: 0.0%Phone % · 2025-05: 0.0%Phone % · 2025-06: 0.0%Phone % · 2025-07: 0.0%Phone % · 2025-08: 0.0%Video % · 2023-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.0%Video % · 2024-10: 0.0%Video % · 2024-11: 0.0%Video % · 2024-12: 0.0%Video % · 2025-01: 0.0%Video % · 2025-02: 0.0%Video % · 2025-03: 0.0%Video % · 2025-04: 0.0%Video % · 2025-05: 0.0%Video % · 2025-06: 0.0%Video % · 2025-07: 0.0%Video % · 2025-08: 0.0%Triage % · 2023-08: 0.0%Triage % · 2023-09: 0.0%Triage % · 2023-10: 0.0%Triage % · 2023-12: 0.0%Triage % · 2024-01: 0.0%Triage % · 2024-02: 0.0%Triage % · 2024-03: 0.0%Triage % · 2024-04: 0.0%Triage % · 2024-05: 0.0%Triage % · 2024-06: 0.0%Triage % · 2024-07: 0.0%Triage % · 2024-08: 0.0%Triage % · 2024-09: 0.0%Triage % · 2024-10: 0.0%Triage % · 2024-11: 0.0%Triage % · 2024-12: 0.0%Triage % · 2025-01: 0.0%Triage % · 2025-02: 0.0%Triage % · 2025-03: 0.0%Triage % · 2025-04: 0.0%Triage % · 2025-05: 0.0%Triage % · 2025-06: 0.0%Triage % · 2025-07: 0.0%Triage % · 2025-08: 0.0%

NHS Digital appointments dataset · last 24 months (2023-08 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-082024-092025-081,0411,2611,4801,7002023-08: 1,503 appointments2023-09: 1,636 appointments2023-10: 1,577 appointments2023-12: 1,369 appointments2024-01: 1,500 appointments2024-02: 1,530 appointments2024-03: 1,571 appointments2024-04: 1,507 appointments2024-05: 1,312 appointments2024-06: 1,223 appointments2024-07: 1,230 appointments2024-08: 1,105 appointments2024-09: 1,122 appointments2024-10: 1,227 appointments2024-11: 1,257 appointments2024-12: 1,126 appointments2025-01: 1,336 appointments2025-02: 1,251 appointments2025-03: 1,212 appointments2025-04: 1,159 appointments2025-05: 1,125 appointments2025-06: 1,143 appointments2025-07: 1,147 appointments2025-08: 1,107 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-082024-092025-08465666752023-08: 66.6 appts per 1,000 patients2023-09: 72.5 appts per 1,000 patients2023-10: 69.8 appts per 1,000 patients2023-12: 60.6 appts per 1,000 patients2024-01: 66.4 appts per 1,000 patients2024-02: 67.8 appts per 1,000 patients2024-03: 69.6 appts per 1,000 patients2024-04: 66.7 appts per 1,000 patients2024-05: 58.1 appts per 1,000 patients2024-06: 54.2 appts per 1,000 patients2024-07: 54.5 appts per 1,000 patients2024-08: 48.9 appts per 1,000 patients2024-09: 49.7 appts per 1,000 patients2024-10: 54.3 appts per 1,000 patients2024-11: 55.7 appts per 1,000 patients2024-12: 49.9 appts per 1,000 patients2025-01: 59.2 appts per 1,000 patients2025-02: 55.4 appts per 1,000 patients2025-03: 53.7 appts per 1,000 patients2025-04: 51.3 appts per 1,000 patients2025-05: 49.8 appts per 1,000 patients2025-06: 50.6 appts per 1,000 patients2025-07: 50.8 appts per 1,000 patients2025-08: 49 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Demand pressure

LOWscore 0/100

No specific risk factors detected.

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-1.4%
Face-to-face %0%
Telephone %0%
Same-day %0%
Appts per 1K-1.4%
Triage %0%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, Gloucester Road Medical Centre saw a notable decrease in total appointments per thousand patients, falling to 49 from a trailing average of 50. This represents a 2% drop and is the most significant change observed.

Several trends are worth noting. Firstly, the total number of appointments per thousand patients has been decreasing steadily, with a slope of -1.4. Additionally, there were significant anomalies in total appointments in 2024-08 and 2024-06, where the values were well below the trailing average.

To investigate these trends, the practice manager should review the recording policies and operational workflows to understand the decrease in total appointments. Additionally, verifying if the anomalies in 2024-08 and 2024-06 are due to external factors or internal recording issues could provide further insights.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written 7 days ago). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (2)

total2024-08
value 1105 · avg 1439.6 ± 136.1
total2024-06
value 1223 · avg 1491.7 ± 118.7
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

CQC inspection likelihood

mediumscore 51/100medium confidence
Last inspection: 2018-05-08 · 33 months ago
  • Using CQC review date (2023-07-06) as last assessment. Original inspection date: 2018-05-08.
  • Current rating is good, and the latest CQC assessment date is 2023-07-06 (33 months ago).
  • Report date falls outside the 2017–2022 focused-assessment window signal.
  • Model is directional: 2 supporting signals are currently unavailable.
  • CQC focused assessments reference 10 non-clinical quality statements and typically provide at least 5 working days notice.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Workforce capacity

GP FTE

10.99

Nurse FTE

5.08

Direct Patient Care FTE

4.13

Admin FTE

23.33

1 practices reporting · 100.0% coverage

Staff group mix

GP11.0 FTE · 25%
Nurse5.1 FTE · 12%
Direct Patient Care4.1 FTE · 9%
Admin23.3 FTE · 54%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP10.98 FTE · 14 headcount
Partner4.77 FTE (43%) · 6 hc
Salaried4.08 FTE (37%) · 6 hc
Training (ST/F)2.13 FTE (19%) · 2 hc
Nurses5.08 FTE · 7 headcount
Practice Nurse3.41 FTE (67%) · 5 hc
Advanced / Specialist1.00 FTE (20%) · 1 hc
Other0.67 FTE (13%) · 1 hc
Admin / Non-clinical23.34 FTE · 33 headcount
Management3.11 FTE (13%) · 4 hc
Reception / Admin10.69 FTE (46%) · 17 hc
Estates / Ancillary0.99 FTE (4%) · 1 hc
Other8.55 FTE (37%) · 11 hc
Direct Patient Care4.13 FTE · 5 headcount
HCA / Nursing Assistant3.17 FTE (77%) · 4 hc
Other0.96 FTE (23%) · 1 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-03091726GP · 2024-03: 12 FTEGP · 2024-04: 12 FTEGP · 2024-05: 12 FTEGP · 2024-06: 12 FTEGP · 2024-07: 12 FTEGP · 2024-08: 14 FTEGP · 2024-09: 12 FTEGP · 2024-10: 12 FTEGP · 2024-11: 12 FTEGP · 2024-12: 12 FTEGP · 2025-01: 12 FTEGP · 2025-02: 11 FTEGP · 2025-03: 11 FTEGP · 2025-04: 11 FTEGP · 2025-05: 11 FTEGP · 2025-06: 12 FTEGP · 2025-07: 12 FTEGP · 2025-08: 14 FTEGP · 2025-09: 13 FTEGP · 2025-10: 12 FTEGP · 2025-11: 12 FTEGP · 2025-12: 12 FTEGP · 2026-01: 11 FTEGP · 2026-02: 12 FTEGP · 2026-03: 11 FTENurse · 2024-03: 6 FTENurse · 2024-04: 6 FTENurse · 2024-05: 6 FTENurse · 2024-06: 6 FTENurse · 2024-07: 6 FTENurse · 2024-08: 5 FTENurse · 2024-09: 5 FTENurse · 2024-10: 5 FTENurse · 2024-11: 5 FTENurse · 2024-12: 5 FTENurse · 2025-01: 5 FTENurse · 2025-02: 4 FTENurse · 2025-03: 4 FTENurse · 2025-04: 4 FTENurse · 2025-05: 4 FTENurse · 2025-06: 4 FTENurse · 2025-07: 4 FTENurse · 2025-08: 4 FTENurse · 2025-09: 4 FTENurse · 2025-10: 4 FTENurse · 2025-11: 5 FTENurse · 2025-12: 5 FTENurse · 2026-01: 5 FTENurse · 2026-02: 5 FTENurse · 2026-03: 5 FTEDPC · 2024-03: 3 FTEDPC · 2024-04: 3 FTEDPC · 2024-05: 3 FTEDPC · 2024-06: 3 FTEDPC · 2024-07: 3 FTEDPC · 2024-08: 3 FTEDPC · 2024-09: 3 FTEDPC · 2024-10: 3 FTEDPC · 2024-11: 3 FTEDPC · 2024-12: 3 FTEDPC · 2025-01: 3 FTEDPC · 2025-02: 5 FTEDPC · 2025-03: 5 FTEDPC · 2025-04: 4 FTEDPC · 2025-05: 3 FTEDPC · 2025-06: 3 FTEDPC · 2025-07: 3 FTEDPC · 2025-08: 3 FTEDPC · 2025-09: 3 FTEDPC · 2025-10: 3 FTEDPC · 2025-11: 4 FTEDPC · 2025-12: 4 FTEDPC · 2026-01: 4 FTEDPC · 2026-02: 4 FTEDPC · 2026-03: 4 FTEAdmin · 2024-03: 20 FTEAdmin · 2024-04: 20 FTEAdmin · 2024-05: 20 FTEAdmin · 2024-06: 20 FTEAdmin · 2024-07: 20 FTEAdmin · 2024-08: 21 FTEAdmin · 2024-09: 21 FTEAdmin · 2024-10: 21 FTEAdmin · 2024-11: 21 FTEAdmin · 2024-12: 21 FTEAdmin · 2025-01: 21 FTEAdmin · 2025-02: 22 FTEAdmin · 2025-03: 22 FTEAdmin · 2025-04: 21 FTEAdmin · 2025-05: 20 FTEAdmin · 2025-06: 21 FTEAdmin · 2025-07: 21 FTEAdmin · 2025-08: 19 FTEAdmin · 2025-09: 20 FTEAdmin · 2025-10: 20 FTEAdmin · 2025-11: 22 FTEAdmin · 2025-12: 23 FTEAdmin · 2026-01: 23 FTEAdmin · 2026-02: 23 FTEAdmin · 2026-03: 23 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good2.4%
Phone easy2.1%
Website easy1.2%
100.0% coverage

Prescribing volume

0.83

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 8/4/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.