GP Practice

Student Health Service

L81133

Compare to

Registered patients

17,347

NHS Digital list size

GP FTE

8.86

NHS Digital workforce

Patients per GP FTE

1,958

Items per patient

0.14

prescribing volume

GPPS overall good

2.2%

patient experience

Limited classification in NHS Digital return

853 appointments were recorded for August 2025 without an appointment mode (Face-to-Face / Phone / Video) or a wait-time band — every record falls into "Unknown" at source. The mode-mix, wait-distribution and same-day cards therefore cannot be displayed for this month.

This is a clinical-system template configuration at the practice (common with older TPP / EMIS setups that don't map appointment categories into the NHS Digital extract). The total volume above is accurate; only the breakdowns are unavailable.

Access KPIs · August 2025

Appts per 1K patients

49.2

all bookings (incl. triage)

Patient contacts per 1K

0.0

F2F + phone + video only

Source: NHS Digital appointments dataset (latest published month).

vs National average

KPIThis practiceNational avgΔ
Face-to-face %0.0%58.4%-58.4%
Telephone %0.0%21.9%-21.9%
Appts per 1K49.2479.7-430.5
Triage %0.0%8.7%-8.7%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-082024-092025-080000F2F % · 2023-08: 0.0%F2F % · 2023-09: 0.0%F2F % · 2023-10: 0.0%F2F % · 2023-12: 0.0%F2F % · 2024-01: 0.0%F2F % · 2024-02: 0.0%F2F % · 2024-03: 0.0%F2F % · 2024-04: 0.0%F2F % · 2024-05: 0.0%F2F % · 2024-06: 0.0%F2F % · 2024-07: 0.0%F2F % · 2024-08: 0.0%F2F % · 2024-09: 0.0%F2F % · 2024-10: 0.0%F2F % · 2024-11: 0.0%F2F % · 2024-12: 0.0%F2F % · 2025-01: 0.0%F2F % · 2025-02: 0.0%F2F % · 2025-03: 0.0%F2F % · 2025-04: 0.0%F2F % · 2025-05: 0.0%F2F % · 2025-06: 0.0%F2F % · 2025-07: 0.0%F2F % · 2025-08: 0.0%Phone % · 2023-08: 0.0%Phone % · 2023-09: 0.0%Phone % · 2023-10: 0.0%Phone % · 2023-12: 0.0%Phone % · 2024-01: 0.0%Phone % · 2024-02: 0.0%Phone % · 2024-03: 0.0%Phone % · 2024-04: 0.0%Phone % · 2024-05: 0.0%Phone % · 2024-06: 0.0%Phone % · 2024-07: 0.0%Phone % · 2024-08: 0.0%Phone % · 2024-09: 0.0%Phone % · 2024-10: 0.0%Phone % · 2024-11: 0.0%Phone % · 2024-12: 0.0%Phone % · 2025-01: 0.0%Phone % · 2025-02: 0.0%Phone % · 2025-03: 0.0%Phone % · 2025-04: 0.0%Phone % · 2025-05: 0.0%Phone % · 2025-06: 0.0%Phone % · 2025-07: 0.0%Phone % · 2025-08: 0.0%Video % · 2023-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.0%Video % · 2024-10: 0.0%Video % · 2024-11: 0.0%Video % · 2024-12: 0.0%Video % · 2025-01: 0.0%Video % · 2025-02: 0.0%Video % · 2025-03: 0.0%Video % · 2025-04: 0.0%Video % · 2025-05: 0.0%Video % · 2025-06: 0.0%Video % · 2025-07: 0.0%Video % · 2025-08: 0.0%Triage % · 2023-08: 0.0%Triage % · 2023-09: 0.0%Triage % · 2023-10: 0.0%Triage % · 2023-12: 0.0%Triage % · 2024-01: 0.0%Triage % · 2024-02: 0.0%Triage % · 2024-03: 0.0%Triage % · 2024-04: 0.0%Triage % · 2024-05: 0.0%Triage % · 2024-06: 0.0%Triage % · 2024-07: 0.0%Triage % · 2024-08: 0.0%Triage % · 2024-09: 0.0%Triage % · 2024-10: 0.0%Triage % · 2024-11: 0.0%Triage % · 2024-12: 0.0%Triage % · 2025-01: 0.0%Triage % · 2025-02: 0.0%Triage % · 2025-03: 0.0%Triage % · 2025-04: 0.0%Triage % · 2025-05: 0.0%Triage % · 2025-06: 0.0%Triage % · 2025-07: 0.0%Triage % · 2025-08: 0.0%

NHS Digital appointments dataset · last 24 months (2023-08 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-082024-092025-087811,0291,2771,5252023-08: 864 appointments2023-09: 1,043 appointments2023-10: 1,037 appointments2023-12: 1,197 appointments2024-01: 1,247 appointments2024-02: 1,139 appointments2024-03: 1,385 appointments2024-04: 1,291 appointments2024-05: 1,453 appointments2024-06: 1,162 appointments2024-07: 984 appointments2024-08: 985 appointments2024-09: 1,086 appointments2024-10: 1,129 appointments2024-11: 1,202 appointments2024-12: 1,214 appointments2025-01: 1,203 appointments2025-02: 1,241 appointments2025-03: 1,192 appointments2025-04: 1,304 appointments2025-05: 1,209 appointments2025-06: 1,029 appointments2025-07: 1,038 appointments2025-08: 853 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-082024-092025-08455974882023-08: 49.8 appts per 1,000 patients2023-09: 60.1 appts per 1,000 patients2023-10: 59.8 appts per 1,000 patients2023-12: 69 appts per 1,000 patients2024-01: 71.9 appts per 1,000 patients2024-02: 65.7 appts per 1,000 patients2024-03: 79.8 appts per 1,000 patients2024-04: 74.4 appts per 1,000 patients2024-05: 83.8 appts per 1,000 patients2024-06: 67 appts per 1,000 patients2024-07: 56.7 appts per 1,000 patients2024-08: 56.8 appts per 1,000 patients2024-09: 62.6 appts per 1,000 patients2024-10: 65.1 appts per 1,000 patients2024-11: 69.3 appts per 1,000 patients2024-12: 70 appts per 1,000 patients2025-01: 69.3 appts per 1,000 patients2025-02: 71.5 appts per 1,000 patients2025-03: 68.7 appts per 1,000 patients2025-04: 75.2 appts per 1,000 patients2025-05: 69.7 appts per 1,000 patients2025-06: 59.3 appts per 1,000 patients2025-07: 59.8 appts per 1,000 patients2025-08: 49.2 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Demand pressure

LOWscore 0/100

No specific risk factors detected.

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-6.9%
Face-to-face %0%
Telephone %0%
Same-day %0%
Appts per 1K-6.9%
Triage %0%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, the total number of appointments was significantly lower than the practice's trailing average, with 853 appointments compared to an average of 1152.7. This represents a notable decrease of 25.1%.

Several trends are worth noting. Firstly, the total number of appointments has been consistently declining, with a slope of -6.9. This suggests a potential reduction in demand or operational challenges. Additionally, the DNA rate has remained stable, indicating consistent patient attendance.

To investigate these trends, the practice manager should review the appointment scheduling process and any recent changes in patient communication. Understanding the reasons behind the declining appointment numbers could help in addressing operational pressures.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (2)

total2025-08
value 853 · avg 1152.7 ± 93.9
total2024-05
value 1453 · avg 1150.3 ± 134.5
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Workforce capacity

GP FTE

8.86

Nurse FTE

7.6

Direct Patient Care FTE

2.73

Admin FTE

15.05

1 practices reporting · 100.0% coverage

Staff group mix

GP8.9 FTE · 26%
Nurse7.6 FTE · 22%
Direct Patient Care2.7 FTE · 8%
Admin15.1 FTE · 44%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP8.86 FTE · 17 headcount
Salaried8.33 FTE (94%) · 16 hc
Locum0.53 FTE (6%) · 1 hc
Nurses7.60 FTE · 10 headcount
Practice Nurse1.49 FTE (20%) · 2 hc
Advanced / Specialist6.11 FTE (80%) · 8 hc
Admin / Non-clinical15.06 FTE · 25 headcount
Management3.03 FTE (20%) · 5 hc
Reception / Admin9.18 FTE (61%) · 15 hc
Other2.85 FTE (19%) · 5 hc
Direct Patient Care2.73 FTE · 6 headcount
Pharmacist0.53 FTE (19%) · 1 hc
HCA / Nursing Assistant1.36 FTE (50%) · 3 hc
Other0.84 FTE (31%) · 2 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-03171320GP · 2024-03: 10 FTEGP · 2024-04: 10 FTEGP · 2024-05: 10 FTEGP · 2024-06: 10 FTEGP · 2024-07: 10 FTEGP · 2024-08: 10 FTEGP · 2024-09: 10 FTEGP · 2024-10: 11 FTEGP · 2024-11: 11 FTEGP · 2024-12: 11 FTEGP · 2025-01: 11 FTEGP · 2025-02: 11 FTEGP · 2025-03: 10 FTEGP · 2025-04: 10 FTEGP · 2025-05: 10 FTEGP · 2025-06: 10 FTEGP · 2025-07: 10 FTEGP · 2025-08: 10 FTEGP · 2025-09: 10 FTEGP · 2025-10: 10 FTEGP · 2025-11: 10 FTEGP · 2025-12: 10 FTEGP · 2026-01: 10 FTEGP · 2026-02: 10 FTEGP · 2026-03: 9 FTENurse · 2024-03: 8 FTENurse · 2024-04: 8 FTENurse · 2024-05: 6 FTENurse · 2024-06: 5 FTENurse · 2024-07: 5 FTENurse · 2024-08: 5 FTENurse · 2024-09: 5 FTENurse · 2024-10: 7 FTENurse · 2024-11: 7 FTENurse · 2024-12: 7 FTENurse · 2025-01: 7 FTENurse · 2025-02: 7 FTENurse · 2025-03: 7 FTENurse · 2025-04: 7 FTENurse · 2025-05: 7 FTENurse · 2025-06: 7 FTENurse · 2025-07: 7 FTENurse · 2025-08: 7 FTENurse · 2025-09: 7 FTENurse · 2025-10: 7 FTENurse · 2025-11: 7 FTENurse · 2025-12: 7 FTENurse · 2026-01: 7 FTENurse · 2026-02: 7 FTENurse · 2026-03: 8 FTEDPC · 2024-03: 3 FTEDPC · 2024-04: 3 FTEDPC · 2024-05: 3 FTEDPC · 2024-06: 4 FTEDPC · 2024-07: 4 FTEDPC · 2024-08: 4 FTEDPC · 2024-09: 4 FTEDPC · 2024-10: 3 FTEDPC · 2024-11: 3 FTEDPC · 2024-12: 3 FTEDPC · 2025-01: 3 FTEDPC · 2025-02: 3 FTEDPC · 2025-03: 3 FTEDPC · 2025-04: 3 FTEDPC · 2025-05: 3 FTEDPC · 2025-06: 3 FTEDPC · 2025-07: 3 FTEDPC · 2025-08: 3 FTEDPC · 2025-09: 2 FTEDPC · 2025-10: 2 FTEDPC · 2025-11: 2 FTEDPC · 2025-12: 2 FTEDPC · 2026-01: 2 FTEDPC · 2026-02: 3 FTEDPC · 2026-03: 3 FTEAdmin · 2024-03: 17 FTEAdmin · 2024-04: 17 FTEAdmin · 2024-05: 16 FTEAdmin · 2024-06: 16 FTEAdmin · 2024-07: 16 FTEAdmin · 2024-08: 16 FTEAdmin · 2024-09: 16 FTEAdmin · 2024-10: 17 FTEAdmin · 2024-11: 17 FTEAdmin · 2024-12: 17 FTEAdmin · 2025-01: 17 FTEAdmin · 2025-02: 17 FTEAdmin · 2025-03: 16 FTEAdmin · 2025-04: 16 FTEAdmin · 2025-05: 16 FTEAdmin · 2025-06: 17 FTEAdmin · 2025-07: 17 FTEAdmin · 2025-08: 17 FTEAdmin · 2025-09: 17 FTEAdmin · 2025-10: 17 FTEAdmin · 2025-11: 18 FTEAdmin · 2025-12: 18 FTEAdmin · 2026-01: 18 FTEAdmin · 2026-02: 16 FTEAdmin · 2026-03: 15 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good2.2%
Phone easy2.0%
Website easy1.4%
100.0% coverage

Prescribing volume

0.14

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.