GP Practice

Bosvena Health

L82010

Compare to

Registered patients

24,000

NHS Digital list size

GP FTE

16.19

NHS Digital workforce

Patients per GP FTE

1,482

Items per patient

2.35

prescribing volume

GPPS overall good

76.3%

patient experience

Access KPIs · August 2025

Same-day %

51.6%

Month: August 2025

Appts per 1K patients

462

all bookings (incl. triage)

Patient contacts per 1K

428

F2F + phone + video only

28+ day backlog

4.5%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face55.6%
Telephone37.1%
Triage19.2%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %51.6%43.0%+8.6%
Face-to-face %55.6%58.4%-2.8%
Telephone %37.1%21.9%+15.2%
Appts per 1K462.3479.7-17.4
Triage %19.2%8.7%+10.5%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-082024-092025-080306090Same-day % · 2023-08: 43.3%Same-day % · 2023-09: 41.7%Same-day % · 2023-10: 48.3%Same-day % · 2023-12: 52.1%Same-day % · 2024-01: 54.8%Same-day % · 2024-02: 54.7%Same-day % · 2024-03: 51.6%Same-day % · 2024-04: 54.2%Same-day % · 2024-05: 53.2%Same-day % · 2024-06: 54.8%Same-day % · 2024-07: 54.2%Same-day % · 2024-08: 58.4%Same-day % · 2024-09: 57.4%Same-day % · 2024-10: 48.1%Same-day % · 2024-11: 49.9%Same-day % · 2024-12: 57.0%Same-day % · 2025-01: 56.7%Same-day % · 2025-02: 57.0%Same-day % · 2025-03: 54.2%Same-day % · 2025-04: 52.6%Same-day % · 2025-05: 51.7%Same-day % · 2025-06: 50.8%Same-day % · 2025-07: 50.2%Same-day % · 2025-08: 51.6%F2F % · 2023-08: 80.1%F2F % · 2023-09: 77.2%F2F % · 2023-10: 70.5%F2F % · 2023-12: 66.3%F2F % · 2024-01: 64.0%F2F % · 2024-02: 62.1%F2F % · 2024-03: 57.8%F2F % · 2024-04: 57.5%F2F % · 2024-05: 59.5%F2F % · 2024-06: 58.5%F2F % · 2024-07: 58.1%F2F % · 2024-08: 47.4%F2F % · 2024-09: 47.9%F2F % · 2024-10: 57.3%F2F % · 2024-11: 56.8%F2F % · 2024-12: 53.3%F2F % · 2025-01: 50.0%F2F % · 2025-02: 52.1%F2F % · 2025-03: 53.4%F2F % · 2025-04: 55.8%F2F % · 2025-05: 55.1%F2F % · 2025-06: 55.7%F2F % · 2025-07: 56.6%F2F % · 2025-08: 55.6%Phone % · 2023-08: 15.7%Phone % · 2023-09: 19.7%Phone % · 2023-10: 26.4%Phone % · 2023-12: 30.3%Phone % · 2024-01: 32.3%Phone % · 2024-02: 33.9%Phone % · 2024-03: 36.5%Phone % · 2024-04: 36.6%Phone % · 2024-05: 34.6%Phone % · 2024-06: 35.9%Phone % · 2024-07: 36.4%Phone % · 2024-08: 47.7%Phone % · 2024-09: 46.7%Phone % · 2024-10: 38.1%Phone % · 2024-11: 38.5%Phone % · 2024-12: 41.3%Phone % · 2025-01: 44.8%Phone % · 2025-02: 41.3%Phone % · 2025-03: 40.8%Phone % · 2025-04: 38.1%Phone % · 2025-05: 38.3%Phone % · 2025-06: 37.0%Phone % · 2025-07: 36.1%Phone % · 2025-08: 37.1%Video % · 2023-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.0%Video % · 2024-10: 0.0%Video % · 2024-11: 0.0%Video % · 2024-12: 0.0%Video % · 2025-01: 0.0%Video % · 2025-02: 0.0%Video % · 2025-03: 0.0%Video % · 2025-04: 0.0%Video % · 2025-05: 0.0%Video % · 2025-06: 0.0%Video % · 2025-07: 0.0%Video % · 2025-08: 0.0%Triage % · 2023-08: 2.7%Triage % · 2023-09: 6.7%Triage % · 2023-10: 15.1%Triage % · 2023-12: 18.0%Triage % · 2024-01: 21.1%Triage % · 2024-02: 21.4%Triage % · 2024-03: 16.5%Triage % · 2024-04: 18.8%Triage % · 2024-05: 18.2%Triage % · 2024-06: 18.5%Triage % · 2024-07: 17.9%Triage % · 2024-08: 32.2%Triage % · 2024-09: 29.8%Triage % · 2024-10: 20.8%Triage % · 2024-11: 19.2%Triage % · 2024-12: 24.0%Triage % · 2025-01: 23.7%Triage % · 2025-02: 24.9%Triage % · 2025-03: 23.6%Triage % · 2025-04: 21.2%Triage % · 2025-05: 19.2%Triage % · 2025-06: 19.2%Triage % · 2025-07: 18.8%Triage % · 2025-08: 19.2%

NHS Digital appointments dataset · last 24 months (2023-08 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-082024-092025-0810,27613,10015,92418,7482023-08: 11,103 appointments2023-09: 12,270 appointments2023-10: 14,226 appointments2023-12: 11,783 appointments2024-01: 14,755 appointments2024-02: 14,019 appointments2024-03: 13,007 appointments2024-04: 13,281 appointments2024-05: 12,917 appointments2024-06: 12,438 appointments2024-07: 14,014 appointments2024-08: 13,834 appointments2024-09: 13,741 appointments2024-10: 17,928 appointments2024-11: 14,389 appointments2024-12: 13,007 appointments2025-01: 15,945 appointments2025-02: 12,486 appointments2025-03: 14,101 appointments2025-04: 12,229 appointments2025-05: 12,243 appointments2025-06: 13,236 appointments2025-07: 12,806 appointments2025-08: 11,096 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-082024-092025-084285466637812023-08: 462.6 appts per 1,000 patients2023-09: 511.3 appts per 1,000 patients2023-10: 592.8 appts per 1,000 patients2023-12: 491 appts per 1,000 patients2024-01: 614.8 appts per 1,000 patients2024-02: 584.1 appts per 1,000 patients2024-03: 542 appts per 1,000 patients2024-04: 553.4 appts per 1,000 patients2024-05: 538.2 appts per 1,000 patients2024-06: 518.3 appts per 1,000 patients2024-07: 583.9 appts per 1,000 patients2024-08: 576.4 appts per 1,000 patients2024-09: 572.5 appts per 1,000 patients2024-10: 747 appts per 1,000 patients2024-11: 599.5 appts per 1,000 patients2024-12: 542 appts per 1,000 patients2025-01: 664.4 appts per 1,000 patients2025-02: 520.3 appts per 1,000 patients2025-03: 587.5 appts per 1,000 patients2025-04: 509.5 appts per 1,000 patients2025-05: 510.1 appts per 1,000 patients2025-06: 551.5 appts per 1,000 patients2025-07: 533.6 appts per 1,000 patients2025-08: 462.3 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%August 2023 · Same day: 43.3%August 2023 · 1 day: 7.9%August 2023 · 2–7 days: 14.2%August 2023 · 8–14 days: 8.2%August 2023 · 15–21 days: 6.4%August 2023 · 22–28 days: 10.1%August 2023 · > 28 days: 9.7%September 2023 · Same day: 41.7%September 2023 · 1 day: 6.9%September 2023 · 2–7 days: 11.4%September 2023 · 8–14 days: 8.1%September 2023 · 15–21 days: 11.3%September 2023 · 22–28 days: 9.1%September 2023 · > 28 days: 11.5%October 2023 · Same day: 48.3%October 2023 · 1 day: 6.5%October 2023 · 2–7 days: 11.6%October 2023 · 8–14 days: 8.1%October 2023 · 15–21 days: 9.4%October 2023 · 22–28 days: 7.0%October 2023 · > 28 days: 9.0%December 2023 · Same day: 52.1%December 2023 · 1 day: 6.6%December 2023 · 2–7 days: 10.6%December 2023 · 8–14 days: 11.3%December 2023 · 15–21 days: 8.8%December 2023 · 22–28 days: 5.8%December 2023 · > 28 days: 4.8%January 2024 · Same day: 54.8%January 2024 · 1 day: 6.9%January 2024 · 2–7 days: 10.3%January 2024 · 8–14 days: 10.4%January 2024 · 15–21 days: 6.5%January 2024 · 22–28 days: 4.5%January 2024 · > 28 days: 6.5%February 2024 · Same day: 54.7%February 2024 · 1 day: 6.6%February 2024 · 2–7 days: 10.4%February 2024 · 8–14 days: 10.0%February 2024 · 15–21 days: 8.1%February 2024 · 22–28 days: 6.0%February 2024 · > 28 days: 4.3%March 2024 · Same day: 51.6%March 2024 · 1 day: 7.4%March 2024 · 2–7 days: 13.7%March 2024 · 8–14 days: 10.6%March 2024 · 15–21 days: 6.4%March 2024 · 22–28 days: 6.5%March 2024 · > 28 days: 3.8%April 2024 · Same day: 54.2%April 2024 · 1 day: 6.1%April 2024 · 2–7 days: 11.2%April 2024 · 8–14 days: 9.7%April 2024 · 15–21 days: 8.0%April 2024 · 22–28 days: 6.3%April 2024 · > 28 days: 4.4%May 2024 · Same day: 53.2%May 2024 · 1 day: 6.4%May 2024 · 2–7 days: 12.1%May 2024 · 8–14 days: 10.4%May 2024 · 15–21 days: 7.8%May 2024 · 22–28 days: 6.7%May 2024 · > 28 days: 3.4%June 2024 · Same day: 54.8%June 2024 · 1 day: 6.6%June 2024 · 2–7 days: 13.4%June 2024 · 8–14 days: 10.1%June 2024 · 15–21 days: 6.6%June 2024 · 22–28 days: 6.0%June 2024 · > 28 days: 2.6%July 2024 · Same day: 54.2%July 2024 · 1 day: 6.8%July 2024 · 2–7 days: 16.4%July 2024 · 8–14 days: 8.0%July 2024 · 15–21 days: 6.7%July 2024 · 22–28 days: 5.8%July 2024 · > 28 days: 2.1%August 2024 · Same day: 58.4%August 2024 · 1 day: 6.3%August 2024 · 2–7 days: 12.2%August 2024 · 8–14 days: 8.9%August 2024 · 15–21 days: 5.7%August 2024 · 22–28 days: 5.2%August 2024 · > 28 days: 3.1%September 2024 · Same day: 57.4%September 2024 · 1 day: 6.3%September 2024 · 2–7 days: 13.2%September 2024 · 8–14 days: 8.2%September 2024 · 15–21 days: 7.0%September 2024 · 22–28 days: 6.3%September 2024 · > 28 days: 1.6%October 2024 · Same day: 48.1%October 2024 · 1 day: 6.7%October 2024 · 2–7 days: 11.5%October 2024 · 8–14 days: 8.6%October 2024 · 15–21 days: 9.4%October 2024 · 22–28 days: 11.5%October 2024 · > 28 days: 4.3%November 2024 · Same day: 49.9%November 2024 · 1 day: 6.3%November 2024 · 2–7 days: 14.0%November 2024 · 8–14 days: 9.6%November 2024 · 15–21 days: 11.1%November 2024 · 22–28 days: 8.0%November 2024 · > 28 days: 1.1%December 2024 · Same day: 57.0%December 2024 · 1 day: 6.1%December 2024 · 2–7 days: 14.1%December 2024 · 8–14 days: 8.2%December 2024 · 15–21 days: 5.8%December 2024 · 22–28 days: 6.5%December 2024 · > 28 days: 2.3%January 2025 · Same day: 56.7%January 2025 · 1 day: 5.8%January 2025 · 2–7 days: 14.2%January 2025 · 8–14 days: 8.5%January 2025 · 15–21 days: 7.3%January 2025 · 22–28 days: 4.3%January 2025 · > 28 days: 3.1%February 2025 · Same day: 57.0%February 2025 · 1 day: 5.7%February 2025 · 2–7 days: 11.3%February 2025 · 8–14 days: 9.1%February 2025 · 15–21 days: 8.8%February 2025 · 22–28 days: 5.0%February 2025 · > 28 days: 3.1%March 2025 · Same day: 54.2%March 2025 · 1 day: 5.8%March 2025 · 2–7 days: 15.2%March 2025 · 8–14 days: 10.5%March 2025 · 15–21 days: 5.8%March 2025 · 22–28 days: 4.6%March 2025 · > 28 days: 4.0%April 2025 · Same day: 52.6%April 2025 · 1 day: 5.6%April 2025 · 2–7 days: 13.6%April 2025 · 8–14 days: 10.3%April 2025 · 15–21 days: 6.9%April 2025 · 22–28 days: 4.4%April 2025 · > 28 days: 6.6%May 2025 · Same day: 51.7%May 2025 · 1 day: 5.5%May 2025 · 2–7 days: 11.8%May 2025 · 8–14 days: 10.2%May 2025 · 15–21 days: 7.6%May 2025 · 22–28 days: 6.4%May 2025 · > 28 days: 6.8%June 2025 · Same day: 50.8%June 2025 · 1 day: 4.9%June 2025 · 2–7 days: 12.8%June 2025 · 8–14 days: 13.3%June 2025 · 15–21 days: 8.0%June 2025 · 22–28 days: 5.3%June 2025 · > 28 days: 4.9%July 2025 · Same day: 50.2%July 2025 · 1 day: 5.3%July 2025 · 2–7 days: 12.9%July 2025 · 8–14 days: 12.5%July 2025 · 15–21 days: 8.7%July 2025 · 22–28 days: 6.0%July 2025 · > 28 days: 4.5%August 2025 · Same day: 51.6%August 2025 · 1 day: 5.6%August 2025 · 2–7 days: 12.4%August 2025 · 8–14 days: 11.8%August 2025 · 15–21 days: 6.3%August 2025 · 22–28 days: 7.8%August 2025 · > 28 days: 4.5%Aug '23Dec '23Mar '24Jun '24Sep '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

MEDIUMscore 49/100
  • Very high demand (>500 appts/1K)

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-2.8%
Face-to-face %+0.7%
Telephone %-1.9%
Same-day %-1.2%
Appts per 1K-2.8%
Triage %-4.2%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, the total number of appointments per 1,000 patients dropped by 2.8% compared to the practice's trailing average. This is the third consecutive month of decline, with a total decrease of 8.4% over this period.

Several trends are worth noting. The percentage of phone consultations has decreased by 1.9% month-on-month, following a significant 31% increase in 2024-08. The triage percentage has also decreased by 4.2% month-on-month, after a substantial 79.2% increase in 2024-08. These shifts may indicate a return to pre-pandemic consultation patterns.

To investigate these trends, review whether the recent decrease in phone consultations aligns with any changes in staff availability or patient preferences. Also, verify if the dip in triage appointments is due to a change in policy or an increase in direct bookings by patients.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written 3 days ago). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

total2024-10
value 17928 · avg 13357.1 ± 855.4
dnaRate2024-09
value 3.7 · avg 4.7 ± 0.5
triagePct2024-08
value 32.2 · avg 14.8 ± 6.5
phonePct2024-08
value 47.7 · avg 29.4 ± 8
f2fPct2024-08
value 47.4 · avg 66.1 ± 8.8
phonePct2024-03
value 36.5 · avg 20 ± 8
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

triagePct2024-10
29.8 → 20.8 (-30.1%)
phonePct2024-08
36.4 → 47.7 (+31%)
triagePct2024-08
17.9 → 32.2 (+79.2%)
phonePct2023-10
19.7 → 26.4 (+34%)
triagePct2023-10
6.7 → 15.1 (+124.5%)
triagePct2023-09
2.7 → 6.7 (+148%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

CQC inspection likelihood

unknownlow confidence
  • No confirmed last CQC inspection/report date is currently available for this practice.
  • Likelihood is therefore conservative until timeline data is refreshed.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Workforce capacity

GP FTE

16.19

Nurse FTE

9.59

Direct Patient Care FTE

12.36

Admin FTE

30.54

1 practices reporting · 100.0% coverage

Staff group mix

GP16.2 FTE · 24%
Nurse9.6 FTE · 14%
Direct Patient Care12.4 FTE · 18%
Admin30.5 FTE · 44%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP16.18 FTE · 22 headcount
Partner5.93 FTE (37%) · 7 hc
Salaried3.43 FTE (21%) · 7 hc
Training (ST/F)6.82 FTE (42%) · 8 hc
Nurses9.58 FTE · 13 headcount
Practice Nurse6.65 FTE (69%) · 9 hc
Advanced / Specialist2.93 FTE (31%) · 4 hc
Admin / Non-clinical30.54 FTE · 41 headcount
Management3.47 FTE (11%) · 4 hc
Reception / Admin15.32 FTE (50%) · 19 hc
Estates / Ancillary1.61 FTE (5%) · 4 hc
Other10.14 FTE (33%) · 14 hc
Direct Patient Care12.36 FTE · 15 headcount
HCA / Nursing Assistant4.40 FTE (36%) · 5 hc
Other7.96 FTE (64%) · 10 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-037162433GP · 2024-03: 12 FTEGP · 2024-04: 12 FTEGP · 2024-05: 12 FTEGP · 2024-06: 12 FTEGP · 2024-07: 12 FTEGP · 2024-08: 11 FTEGP · 2024-09: 13 FTEGP · 2024-10: 15 FTEGP · 2024-11: 14 FTEGP · 2024-12: 16 FTEGP · 2025-01: 16 FTEGP · 2025-02: 15 FTEGP · 2025-03: 15 FTEGP · 2025-04: 14 FTEGP · 2025-05: 14 FTEGP · 2025-06: 14 FTEGP · 2025-07: 14 FTEGP · 2025-08: 15 FTEGP · 2025-09: 15 FTEGP · 2025-10: 15 FTEGP · 2025-11: 15 FTEGP · 2025-12: 16 FTEGP · 2026-01: 16 FTEGP · 2026-02: 16 FTEGP · 2026-03: 16 FTENurse · 2024-03: 10 FTENurse · 2024-04: 10 FTENurse · 2024-05: 10 FTENurse · 2024-06: 10 FTENurse · 2024-07: 10 FTENurse · 2024-08: 10 FTENurse · 2024-09: 10 FTENurse · 2024-10: 10 FTENurse · 2024-11: 10 FTENurse · 2024-12: 10 FTENurse · 2025-01: 10 FTENurse · 2025-02: 10 FTENurse · 2025-03: 10 FTENurse · 2025-04: 10 FTENurse · 2025-05: 10 FTENurse · 2025-06: 10 FTENurse · 2025-07: 10 FTENurse · 2025-08: 10 FTENurse · 2025-09: 10 FTENurse · 2025-10: 10 FTENurse · 2025-11: 10 FTENurse · 2025-12: 10 FTENurse · 2026-01: 10 FTENurse · 2026-02: 10 FTENurse · 2026-03: 10 FTEDPC · 2024-03: 13 FTEDPC · 2024-04: 13 FTEDPC · 2024-05: 14 FTEDPC · 2024-06: 14 FTEDPC · 2024-07: 14 FTEDPC · 2024-08: 14 FTEDPC · 2024-09: 14 FTEDPC · 2024-10: 14 FTEDPC · 2024-11: 12 FTEDPC · 2024-12: 13 FTEDPC · 2025-01: 11 FTEDPC · 2025-02: 11 FTEDPC · 2025-03: 10 FTEDPC · 2025-04: 11 FTEDPC · 2025-05: 11 FTEDPC · 2025-06: 11 FTEDPC · 2025-07: 11 FTEDPC · 2025-08: 11 FTEDPC · 2025-09: 11 FTEDPC · 2025-10: 12 FTEDPC · 2025-11: 11 FTEDPC · 2025-12: 11 FTEDPC · 2026-01: 11 FTEDPC · 2026-02: 12 FTEDPC · 2026-03: 12 FTEAdmin · 2024-03: 28 FTEAdmin · 2024-04: 28 FTEAdmin · 2024-05: 28 FTEAdmin · 2024-06: 28 FTEAdmin · 2024-07: 27 FTEAdmin · 2024-08: 27 FTEAdmin · 2024-09: 27 FTEAdmin · 2024-10: 27 FTEAdmin · 2024-11: 28 FTEAdmin · 2024-12: 28 FTEAdmin · 2025-01: 27 FTEAdmin · 2025-02: 27 FTEAdmin · 2025-03: 27 FTEAdmin · 2025-04: 27 FTEAdmin · 2025-05: 27 FTEAdmin · 2025-06: 27 FTEAdmin · 2025-07: 27 FTEAdmin · 2025-08: 27 FTEAdmin · 2025-09: 27 FTEAdmin · 2025-10: 27 FTEAdmin · 2025-11: 30 FTEAdmin · 2025-12: 30 FTEAdmin · 2026-01: 30 FTEAdmin · 2026-02: 31 FTEAdmin · 2026-03: 31 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good76.3%
Phone easy29.1%
Website easy47.9%
100.0% coverage

Prescribing volume

2.35

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.