GP Practice

Perranporth Surgery

L82013

Compare to

Registered patients

7,952

NHS Digital list size

GP FTE

6.43

NHS Digital workforce

Patients per GP FTE

1,237

Items per patient

2.23

prescribing volume

GPPS overall good

86.2%

patient experience

Access KPIs · August 2025

Same-day %

34%

Month: August 2025

Appts per 1K patients

562

all bookings (incl. triage)

Patient contacts per 1K

555

F2F + phone + video only

28+ day backlog

2%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face66.9%
Telephone27.0%
Video / online4.9%
Triage5.2%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %34.0%43.0%-9.0%
Face-to-face %66.9%58.4%+8.5%
Telephone %27.0%21.9%+5.1%
Appts per 1K561.6479.7+81.9
Triage %5.2%8.7%-3.5%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-082024-092025-080306089Same-day % · 2023-08: 33.1%Same-day % · 2023-09: 30.7%Same-day % · 2023-10: 28.8%Same-day % · 2023-12: 37.4%Same-day % · 2024-01: 37.6%Same-day % · 2024-02: 39.0%Same-day % · 2024-03: 34.7%Same-day % · 2024-04: 42.8%Same-day % · 2024-05: 47.9%Same-day % · 2024-06: 46.6%Same-day % · 2024-07: 42.4%Same-day % · 2024-08: 35.4%Same-day % · 2024-09: 33.7%Same-day % · 2024-10: 26.0%Same-day % · 2024-11: 35.6%Same-day % · 2024-12: 40.4%Same-day % · 2025-01: 42.5%Same-day % · 2025-02: 38.5%Same-day % · 2025-03: 38.1%Same-day % · 2025-04: 38.1%Same-day % · 2025-05: 36.4%Same-day % · 2025-06: 37.0%Same-day % · 2025-07: 35.7%Same-day % · 2025-08: 34.0%F2F % · 2023-08: 74.0%F2F % · 2023-09: 77.0%F2F % · 2023-10: 79.7%F2F % · 2023-12: 72.1%F2F % · 2024-01: 71.8%F2F % · 2024-02: 68.8%F2F % · 2024-03: 72.9%F2F % · 2024-04: 60.0%F2F % · 2024-05: 52.9%F2F % · 2024-06: 53.5%F2F % · 2024-07: 57.1%F2F % · 2024-08: 65.1%F2F % · 2024-09: 65.1%F2F % · 2024-10: 72.9%F2F % · 2024-11: 66.0%F2F % · 2024-12: 60.2%F2F % · 2025-01: 61.5%F2F % · 2025-02: 64.1%F2F % · 2025-03: 62.1%F2F % · 2025-04: 65.0%F2F % · 2025-05: 65.9%F2F % · 2025-06: 63.1%F2F % · 2025-07: 64.7%F2F % · 2025-08: 66.9%Phone % · 2023-08: 13.1%Phone % · 2023-09: 10.3%Phone % · 2023-10: 9.8%Phone % · 2023-12: 16.0%Phone % · 2024-01: 16.1%Phone % · 2024-02: 21.9%Phone % · 2024-03: 19.5%Phone % · 2024-04: 21.5%Phone % · 2024-05: 25.2%Phone % · 2024-06: 24.3%Phone % · 2024-07: 27.0%Phone % · 2024-08: 28.8%Phone % · 2024-09: 28.6%Phone % · 2024-10: 22.1%Phone % · 2024-11: 27.4%Phone % · 2024-12: 33.5%Phone % · 2025-01: 31.8%Phone % · 2025-02: 29.4%Phone % · 2025-03: 30.6%Phone % · 2025-04: 28.8%Phone % · 2025-05: 28.2%Phone % · 2025-06: 30.4%Phone % · 2025-07: 28.0%Phone % · 2025-08: 27.0%Video % · 2023-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 13.1%Video % · 2024-05: 19.6%Video % · 2024-06: 19.4%Video % · 2024-07: 12.8%Video % · 2024-08: 3.3%Video % · 2024-09: 3.7%Video % · 2024-10: 2.9%Video % · 2024-11: 3.5%Video % · 2024-12: 3.7%Video % · 2025-01: 3.6%Video % · 2025-02: 4.0%Video % · 2025-03: 3.9%Video % · 2025-04: 3.7%Video % · 2025-05: 3.9%Video % · 2025-06: 4.6%Video % · 2025-07: 5.5%Video % · 2025-08: 4.9%Triage % · 2023-08: 0.1%Triage % · 2023-09: 0.0%Triage % · 2023-10: 0.0%Triage % · 2023-12: 0.0%Triage % · 2024-01: 0.0%Triage % · 2024-02: 0.3%Triage % · 2024-03: 0.3%Triage % · 2024-04: 0.3%Triage % · 2024-05: 0.2%Triage % · 2024-06: 0.3%Triage % · 2024-07: 1.1%Triage % · 2024-08: 3.3%Triage % · 2024-09: 3.9%Triage % · 2024-10: 2.7%Triage % · 2024-11: 3.6%Triage % · 2024-12: 4.4%Triage % · 2025-01: 3.9%Triage % · 2025-02: 4.3%Triage % · 2025-03: 4.0%Triage % · 2025-04: 4.0%Triage % · 2025-05: 4.6%Triage % · 2025-06: 5.2%Triage % · 2025-07: 5.8%Triage % · 2025-08: 5.2%

NHS Digital appointments dataset · last 24 months (2023-08 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-082024-092025-083,9795,1166,2527,3892023-08: 4,700 appointments2023-09: 5,194 appointments2023-10: 5,978 appointments2023-12: 4,309 appointments2024-01: 5,128 appointments2024-02: 4,513 appointments2024-03: 4,464 appointments2024-04: 5,707 appointments2024-05: 5,819 appointments2024-06: 5,704 appointments2024-07: 6,088 appointments2024-08: 4,639 appointments2024-09: 4,910 appointments2024-10: 7,059 appointments2024-11: 5,267 appointments2024-12: 4,352 appointments2025-01: 5,121 appointments2025-02: 4,430 appointments2025-03: 4,758 appointments2025-04: 4,894 appointments2025-05: 4,692 appointments2025-06: 4,780 appointments2025-07: 5,022 appointments2025-08: 4,466 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-082024-092025-085006437869292023-08: 591 appts per 1,000 patients2023-09: 653.2 appts per 1,000 patients2023-10: 751.8 appts per 1,000 patients2023-12: 541.9 appts per 1,000 patients2024-01: 644.9 appts per 1,000 patients2024-02: 567.5 appts per 1,000 patients2024-03: 561.4 appts per 1,000 patients2024-04: 717.7 appts per 1,000 patients2024-05: 731.8 appts per 1,000 patients2024-06: 717.3 appts per 1,000 patients2024-07: 765.6 appts per 1,000 patients2024-08: 583.4 appts per 1,000 patients2024-09: 617.5 appts per 1,000 patients2024-10: 887.7 appts per 1,000 patients2024-11: 662.3 appts per 1,000 patients2024-12: 547.3 appts per 1,000 patients2025-01: 644 appts per 1,000 patients2025-02: 557.1 appts per 1,000 patients2025-03: 598.3 appts per 1,000 patients2025-04: 615.4 appts per 1,000 patients2025-05: 590 appts per 1,000 patients2025-06: 601.1 appts per 1,000 patients2025-07: 631.5 appts per 1,000 patients2025-08: 561.6 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%August 2023 · Same day: 33.1%August 2023 · 1 day: 4.4%August 2023 · 2–7 days: 17.8%August 2023 · 8–14 days: 21.0%August 2023 · 15–21 days: 11.9%August 2023 · 22–28 days: 7.6%August 2023 · > 28 days: 4.2%September 2023 · Same day: 30.7%September 2023 · 1 day: 6.1%September 2023 · 2–7 days: 14.5%September 2023 · 8–14 days: 21.5%September 2023 · 15–21 days: 14.4%September 2023 · 22–28 days: 9.3%September 2023 · > 28 days: 3.6%October 2023 · Same day: 28.8%October 2023 · 1 day: 3.9%October 2023 · 2–7 days: 13.4%October 2023 · 8–14 days: 20.5%October 2023 · 15–21 days: 12.3%October 2023 · 22–28 days: 11.7%October 2023 · > 28 days: 9.4%December 2023 · Same day: 37.4%December 2023 · 1 day: 4.1%December 2023 · 2–7 days: 13.6%December 2023 · 8–14 days: 20.2%December 2023 · 15–21 days: 15.4%December 2023 · 22–28 days: 6.7%December 2023 · > 28 days: 2.5%January 2024 · Same day: 37.6%January 2024 · 1 day: 4.4%January 2024 · 2–7 days: 17.8%January 2024 · 8–14 days: 15.2%January 2024 · 15–21 days: 12.6%January 2024 · 22–28 days: 9.1%January 2024 · > 28 days: 3.2%February 2024 · Same day: 39.0%February 2024 · 1 day: 4.4%February 2024 · 2–7 days: 10.8%February 2024 · 8–14 days: 19.4%February 2024 · 15–21 days: 14.0%February 2024 · 22–28 days: 9.9%February 2024 · > 28 days: 2.5%March 2024 · Same day: 34.7%March 2024 · 1 day: 4.1%March 2024 · 2–7 days: 12.5%March 2024 · 8–14 days: 17.4%March 2024 · 15–21 days: 15.8%March 2024 · 22–28 days: 13.2%March 2024 · > 28 days: 2.4%April 2024 · Same day: 42.8%April 2024 · 1 day: 3.9%April 2024 · 2–7 days: 12.2%April 2024 · 8–14 days: 18.6%April 2024 · 15–21 days: 13.0%April 2024 · 22–28 days: 6.1%April 2024 · > 28 days: 3.3%May 2024 · Same day: 47.9%May 2024 · 1 day: 3.5%May 2024 · 2–7 days: 10.6%May 2024 · 8–14 days: 20.7%May 2024 · 15–21 days: 12.0%May 2024 · 22–28 days: 3.8%May 2024 · > 28 days: 1.5%June 2024 · Same day: 46.6%June 2024 · 1 day: 4.0%June 2024 · 2–7 days: 13.2%June 2024 · 8–14 days: 22.8%June 2024 · 15–21 days: 8.6%June 2024 · 22–28 days: 3.5%June 2024 · > 28 days: 1.4%July 2024 · Same day: 42.4%July 2024 · 1 day: 3.6%July 2024 · 2–7 days: 14.5%July 2024 · 8–14 days: 26.0%July 2024 · 15–21 days: 9.6%July 2024 · 22–28 days: 2.9%July 2024 · > 28 days: 0.9%August 2024 · Same day: 35.4%August 2024 · 1 day: 4.8%August 2024 · 2–7 days: 19.7%August 2024 · 8–14 days: 24.0%August 2024 · 15–21 days: 11.0%August 2024 · 22–28 days: 3.8%August 2024 · > 28 days: 1.4%September 2024 · Same day: 33.7%September 2024 · 1 day: 4.4%September 2024 · 2–7 days: 18.1%September 2024 · 8–14 days: 24.3%September 2024 · 15–21 days: 10.3%September 2024 · 22–28 days: 5.3%September 2024 · > 28 days: 3.9%October 2024 · Same day: 26.0%October 2024 · 1 day: 4.4%October 2024 · 2–7 days: 18.9%October 2024 · 8–14 days: 19.3%October 2024 · 15–21 days: 8.8%October 2024 · 22–28 days: 4.1%October 2024 · > 28 days: 18.6%November 2024 · Same day: 35.6%November 2024 · 1 day: 5.4%November 2024 · 2–7 days: 18.9%November 2024 · 8–14 days: 25.1%November 2024 · 15–21 days: 9.9%November 2024 · 22–28 days: 2.7%November 2024 · > 28 days: 2.4%December 2024 · Same day: 40.4%December 2024 · 1 day: 6.3%December 2024 · 2–7 days: 19.9%December 2024 · 8–14 days: 20.1%December 2024 · 15–21 days: 9.4%December 2024 · 22–28 days: 3.1%December 2024 · > 28 days: 0.8%January 2025 · Same day: 42.5%January 2025 · 1 day: 6.2%January 2025 · 2–7 days: 20.0%January 2025 · 8–14 days: 17.1%January 2025 · 15–21 days: 8.5%January 2025 · 22–28 days: 4.1%January 2025 · > 28 days: 1.6%February 2025 · Same day: 38.5%February 2025 · 1 day: 6.0%February 2025 · 2–7 days: 22.5%February 2025 · 8–14 days: 21.1%February 2025 · 15–21 days: 8.7%February 2025 · 22–28 days: 2.4%February 2025 · > 28 days: 0.7%March 2025 · Same day: 38.1%March 2025 · 1 day: 4.7%March 2025 · 2–7 days: 20.1%March 2025 · 8–14 days: 22.0%March 2025 · 15–21 days: 10.9%March 2025 · 22–28 days: 2.8%March 2025 · > 28 days: 1.4%April 2025 · Same day: 38.1%April 2025 · 1 day: 7.3%April 2025 · 2–7 days: 20.9%April 2025 · 8–14 days: 20.1%April 2025 · 15–21 days: 10.2%April 2025 · 22–28 days: 2.3%April 2025 · > 28 days: 1.2%May 2025 · Same day: 36.4%May 2025 · 1 day: 5.2%May 2025 · 2–7 days: 20.5%May 2025 · 8–14 days: 24.3%May 2025 · 15–21 days: 9.2%May 2025 · 22–28 days: 3.3%May 2025 · > 28 days: 1.1%June 2025 · Same day: 37.0%June 2025 · 1 day: 4.7%June 2025 · 2–7 days: 18.8%June 2025 · 8–14 days: 23.7%June 2025 · 15–21 days: 9.6%June 2025 · 22–28 days: 4.3%June 2025 · > 28 days: 1.9%July 2025 · Same day: 35.7%July 2025 · 1 day: 4.6%July 2025 · 2–7 days: 17.8%July 2025 · 8–14 days: 27.5%July 2025 · 15–21 days: 8.4%July 2025 · 22–28 days: 3.9%July 2025 · > 28 days: 2.1%August 2025 · Same day: 34.0%August 2025 · 1 day: 4.4%August 2025 · 2–7 days: 19.4%August 2025 · 8–14 days: 24.6%August 2025 · 15–21 days: 11.3%August 2025 · 22–28 days: 4.3%August 2025 · > 28 days: 2.0%Aug '23Dec '23Mar '24Jun '24Sep '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

MEDIUMscore 40/100
  • Very high demand (>500 appts/1K)
  • Below-average same-day access

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-0.6%
Face-to-face %+0.9%
Telephone %-1.8%
Same-day %-2.1%
Appts per 1K-0.6%
Triage %+7.2%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, Perranporth Surgery's DNA rate has risen significantly compared to the practice's trailing average. The DNA rate has increased by 9.6% month-on-month, which is a notable rise.

Several trends and step changes are worth noting. The phone percentage has decreased by 1.8% month-on-month, while the triage percentage has increased by 7.2% month-on-month. Additionally, there was a 74.2% decrease in video appointments in August 2024.

To confirm these signals, the practice manager should review the shift in phone-mix in February 2025 to see if it aligns with a system change. Also, verify if the dip in face-to-face appointments in July 2025 is not a recording artefact.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

triagePct2025-07
value 5.8 · avg 3.7 ± 1
triagePct2024-12
value 4.4 · avg 1.3 ± 1.5
phonePct2024-12
value 33.5 · avg 23.2 ± 4.3
sameDayPct2024-10
value 26 · avg 38.1 ± 5.7
total2024-10
value 7059 · avg 5204.4 ± 612.3
dnaRate2024-10
value 3.3 · avg 2.1 ± 0.4
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

videoPct2024-08
12.8 → 3.3 (-74.2%)
triagePct2024-08
1.1 → 3.3 (+191%)
videoPct2024-07
19.4 → 12.8 (-34%)
triagePct2024-07
0.3 → 1.1 (+240.3%)
triagePct2024-06
0.2 → 0.3 (+38.5%)
videoPct2024-05
13.1 → 19.6 (+49.6%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

Workforce capacity

GP FTE

6.43

Nurse FTE

1.44

Direct Patient Care FTE

3.41

Admin FTE

12.39

1 practices reporting · 100.0% coverage

Staff group mix

GP6.4 FTE · 27%
Nurse1.4 FTE · 6%
Direct Patient Care3.4 FTE · 14%
Admin12.4 FTE · 52%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP6.44 FTE · 11 headcount
Partner2.84 FTE (44%) · 5 hc
Salaried1.46 FTE (23%) · 4 hc
Training (ST/F)2.14 FTE (33%) · 2 hc
Nurses1.44 FTE · 2 headcount
Practice Nurse1.44 FTE (100%) · 2 hc
Admin / Non-clinical12.39 FTE · 21 headcount
Management1.84 FTE (15%) · 2 hc
Reception / Admin10.44 FTE (84%) · 18 hc
Estates / Ancillary0.11 FTE (1%) · 1 hc
Direct Patient Care3.42 FTE · 4 headcount
HCA / Nursing Assistant2.75 FTE (80%) · 3 hc
Paramedic0.67 FTE (20%) · 1 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-0305914GP · 2024-03: 6 FTEGP · 2024-04: 6 FTEGP · 2024-05: 6 FTEGP · 2024-06: 6 FTEGP · 2024-07: 6 FTEGP · 2024-08: 6 FTEGP · 2024-09: 6 FTEGP · 2024-10: 6 FTEGP · 2024-11: 5 FTEGP · 2024-12: 6 FTEGP · 2025-01: 6 FTEGP · 2025-02: 6 FTEGP · 2025-03: 5 FTEGP · 2025-04: 5 FTEGP · 2025-05: 6 FTEGP · 2025-06: 6 FTEGP · 2025-07: 6 FTEGP · 2025-08: 6 FTEGP · 2025-09: 6 FTEGP · 2025-10: 6 FTEGP · 2025-11: 6 FTEGP · 2025-12: 6 FTEGP · 2026-01: 6 FTEGP · 2026-02: 6 FTEGP · 2026-03: 6 FTENurse · 2024-03: 1 FTENurse · 2024-04: 1 FTENurse · 2024-05: 1 FTENurse · 2024-06: 1 FTENurse · 2024-07: 1 FTENurse · 2024-08: 1 FTENurse · 2024-09: 1 FTENurse · 2024-10: 1 FTENurse · 2024-11: 1 FTENurse · 2024-12: 1 FTENurse · 2025-01: 1 FTENurse · 2025-02: 1 FTENurse · 2025-03: 1 FTENurse · 2025-04: 1 FTENurse · 2025-05: 1 FTENurse · 2025-06: 1 FTENurse · 2025-07: 1 FTENurse · 2025-08: 1 FTENurse · 2025-09: 1 FTENurse · 2025-10: 1 FTENurse · 2025-11: 1 FTENurse · 2025-12: 1 FTENurse · 2026-01: 1 FTENurse · 2026-02: 1 FTENurse · 2026-03: 1 FTEDPC · 2024-03: 3 FTEDPC · 2024-04: 3 FTEDPC · 2024-05: 3 FTEDPC · 2024-06: 3 FTEDPC · 2024-07: 3 FTEDPC · 2024-08: 3 FTEDPC · 2024-09: 3 FTEDPC · 2024-10: 3 FTEDPC · 2024-11: 3 FTEDPC · 2024-12: 3 FTEDPC · 2025-01: 3 FTEDPC · 2025-02: 3 FTEDPC · 2025-03: 3 FTEDPC · 2025-04: 3 FTEDPC · 2025-05: 3 FTEDPC · 2025-06: 3 FTEDPC · 2025-07: 3 FTEDPC · 2025-08: 3 FTEDPC · 2025-09: 3 FTEDPC · 2025-10: 3 FTEDPC · 2025-11: 3 FTEDPC · 2025-12: 3 FTEDPC · 2026-01: 3 FTEDPC · 2026-02: 3 FTEDPC · 2026-03: 3 FTEAdmin · 2024-03: 12 FTEAdmin · 2024-04: 12 FTEAdmin · 2024-05: 12 FTEAdmin · 2024-06: 12 FTEAdmin · 2024-07: 12 FTEAdmin · 2024-08: 12 FTEAdmin · 2024-09: 12 FTEAdmin · 2024-10: 12 FTEAdmin · 2024-11: 12 FTEAdmin · 2024-12: 12 FTEAdmin · 2025-01: 12 FTEAdmin · 2025-02: 12 FTEAdmin · 2025-03: 12 FTEAdmin · 2025-04: 12 FTEAdmin · 2025-05: 12 FTEAdmin · 2025-06: 12 FTEAdmin · 2025-07: 12 FTEAdmin · 2025-08: 12 FTEAdmin · 2025-09: 12 FTEAdmin · 2025-10: 12 FTEAdmin · 2025-11: 12 FTEAdmin · 2025-12: 12 FTEAdmin · 2026-01: 12 FTEAdmin · 2026-02: 12 FTEAdmin · 2026-03: 12 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good86.2%
Phone easy16.1%
Website easy76.7%
100.0% coverage

Prescribing volume

2.23

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.