GP Practice

Leatside Health Centre

L82042

Compare to

Registered patients

16,707

NHS Digital list size

GP FTE

8.92

NHS Digital workforce

Patients per GP FTE

1,873

Items per patient

2.37

prescribing volume

GPPS overall good

75.8%

patient experience

Access KPIs · August 2025

Same-day %

57.7%

Month: August 2025

Appts per 1K patients

559

all bookings (incl. triage)

Patient contacts per 1K

549

F2F + phone + video only

28+ day backlog

3.7%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face42.0%
Telephone17.7%
Video / online38.5%
Triage26.9%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %57.7%43.0%+14.7%
Face-to-face %42.0%58.4%-16.4%
Telephone %17.7%21.9%-4.2%
Appts per 1K558.8479.7+79.1
Triage %26.9%8.7%+18.2%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-082024-092025-082244669Same-day % · 2023-08: 46.7%Same-day % · 2023-09: 54.5%Same-day % · 2023-10: 51.4%Same-day % · 2023-12: 60.8%Same-day % · 2024-01: 59.0%Same-day % · 2024-02: 58.9%Same-day % · 2024-03: 56.6%Same-day % · 2024-04: 59.5%Same-day % · 2024-05: 57.2%Same-day % · 2024-06: 57.6%Same-day % · 2024-07: 54.3%Same-day % · 2024-08: 61.1%Same-day % · 2024-09: 58.0%Same-day % · 2024-10: 55.5%Same-day % · 2024-11: 59.1%Same-day % · 2024-12: 61.5%Same-day % · 2025-01: 58.6%Same-day % · 2025-02: 58.4%Same-day % · 2025-03: 59.8%Same-day % · 2025-04: 62.1%Same-day % · 2025-05: 57.8%Same-day % · 2025-06: 60.4%Same-day % · 2025-07: 57.0%Same-day % · 2025-08: 57.7%F2F % · 2023-08: 55.4%F2F % · 2023-09: 45.6%F2F % · 2023-10: 49.9%F2F % · 2023-12: 38.4%F2F % · 2024-01: 39.9%F2F % · 2024-02: 43.1%F2F % · 2024-03: 44.0%F2F % · 2024-04: 42.2%F2F % · 2024-05: 41.0%F2F % · 2024-06: 43.0%F2F % · 2024-07: 47.7%F2F % · 2024-08: 40.7%F2F % · 2024-09: 43.8%F2F % · 2024-10: 45.2%F2F % · 2024-11: 42.8%F2F % · 2024-12: 41.6%F2F % · 2025-01: 43.4%F2F % · 2025-02: 44.3%F2F % · 2025-03: 44.0%F2F % · 2025-04: 40.3%F2F % · 2025-05: 43.2%F2F % · 2025-06: 40.9%F2F % · 2025-07: 43.1%F2F % · 2025-08: 42.0%Phone % · 2023-08: 25.4%Phone % · 2023-09: 23.6%Phone % · 2023-10: 16.8%Phone % · 2023-12: 20.6%Phone % · 2024-01: 19.4%Phone % · 2024-02: 17.5%Phone % · 2024-03: 18.9%Phone % · 2024-04: 19.0%Phone % · 2024-05: 18.0%Phone % · 2024-06: 17.0%Phone % · 2024-07: 16.9%Phone % · 2024-08: 17.5%Phone % · 2024-09: 16.2%Phone % · 2024-10: 16.4%Phone % · 2024-11: 16.6%Phone % · 2024-12: 17.5%Phone % · 2025-01: 18.8%Phone % · 2025-02: 19.0%Phone % · 2025-03: 18.4%Phone % · 2025-04: 18.6%Phone % · 2025-05: 17.6%Phone % · 2025-06: 18.1%Phone % · 2025-07: 18.3%Phone % · 2025-08: 17.7%Video % · 2023-08: 17.8%Video % · 2023-09: 29.2%Video % · 2023-10: 31.8%Video % · 2023-12: 38.7%Video % · 2024-01: 38.7%Video % · 2024-02: 37.9%Video % · 2024-03: 35.2%Video % · 2024-04: 36.2%Video % · 2024-05: 38.7%Video % · 2024-06: 38.1%Video % · 2024-07: 33.7%Video % · 2024-08: 39.9%Video % · 2024-09: 38.3%Video % · 2024-10: 36.6%Video % · 2024-11: 38.5%Video % · 2024-12: 38.4%Video % · 2025-01: 36.0%Video % · 2025-02: 34.7%Video % · 2025-03: 36.1%Video % · 2025-04: 37.4%Video % · 2025-05: 36.5%Video % · 2025-06: 39.4%Video % · 2025-07: 36.9%Video % · 2025-08: 38.5%Triage % · 2023-08: 8.7%Triage % · 2023-09: 23.9%Triage % · 2023-10: 22.6%Triage % · 2023-12: 27.0%Triage % · 2024-01: 27.2%Triage % · 2024-02: 27.6%Triage % · 2024-03: 27.8%Triage % · 2024-04: 30.8%Triage % · 2024-05: 27.9%Triage % · 2024-06: 26.7%Triage % · 2024-07: 25.4%Triage % · 2024-08: 30.0%Triage % · 2024-09: 28.0%Triage % · 2024-10: 25.6%Triage % · 2024-11: 27.3%Triage % · 2024-12: 27.6%Triage % · 2025-01: 24.2%Triage % · 2025-02: 24.9%Triage % · 2025-03: 28.2%Triage % · 2025-04: 28.2%Triage % · 2025-05: 27.0%Triage % · 2025-06: 27.9%Triage % · 2025-07: 25.5%Triage % · 2025-08: 26.9%

NHS Digital appointments dataset · last 24 months (2023-08 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-082024-092025-088,35010,81213,27515,7372023-08: 9,065 appointments2023-09: 11,742 appointments2023-10: 15,022 appointments2023-12: 9,816 appointments2024-01: 13,704 appointments2024-02: 12,188 appointments2024-03: 11,147 appointments2024-04: 10,631 appointments2024-05: 11,348 appointments2024-06: 10,420 appointments2024-07: 9,941 appointments2024-08: 10,177 appointments2024-09: 10,852 appointments2024-10: 12,158 appointments2024-11: 10,673 appointments2024-12: 9,893 appointments2025-01: 12,845 appointments2025-02: 10,735 appointments2025-03: 11,356 appointments2025-04: 9,738 appointments2025-05: 10,803 appointments2025-06: 10,504 appointments2025-07: 11,718 appointments2025-08: 9,336 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-082024-092025-085006477959422023-08: 542.6 appts per 1,000 patients2023-09: 702.8 appts per 1,000 patients2023-10: 899.1 appts per 1,000 patients2023-12: 587.5 appts per 1,000 patients2024-01: 820.3 appts per 1,000 patients2024-02: 729.5 appts per 1,000 patients2024-03: 667.2 appts per 1,000 patients2024-04: 636.3 appts per 1,000 patients2024-05: 679.2 appts per 1,000 patients2024-06: 623.7 appts per 1,000 patients2024-07: 595 appts per 1,000 patients2024-08: 609.1 appts per 1,000 patients2024-09: 649.5 appts per 1,000 patients2024-10: 727.7 appts per 1,000 patients2024-11: 638.8 appts per 1,000 patients2024-12: 592.1 appts per 1,000 patients2025-01: 768.8 appts per 1,000 patients2025-02: 642.5 appts per 1,000 patients2025-03: 679.7 appts per 1,000 patients2025-04: 582.9 appts per 1,000 patients2025-05: 646.6 appts per 1,000 patients2025-06: 628.7 appts per 1,000 patients2025-07: 701.4 appts per 1,000 patients2025-08: 558.8 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%August 2023 · Same day: 46.7%August 2023 · 1 day: 6.8%August 2023 · 2–7 days: 16.7%August 2023 · 8–14 days: 12.7%August 2023 · 15–21 days: 6.7%August 2023 · 22–28 days: 6.1%August 2023 · > 28 days: 4.3%September 2023 · Same day: 54.5%September 2023 · 1 day: 3.8%September 2023 · 2–7 days: 12.6%September 2023 · 8–14 days: 11.5%September 2023 · 15–21 days: 9.8%September 2023 · 22–28 days: 5.8%September 2023 · > 28 days: 2.1%October 2023 · Same day: 51.4%October 2023 · 1 day: 3.4%October 2023 · 2–7 days: 12.0%October 2023 · 8–14 days: 12.1%October 2023 · 15–21 days: 6.5%October 2023 · 22–28 days: 10.1%October 2023 · > 28 days: 4.5%December 2023 · Same day: 60.8%December 2023 · 1 day: 4.2%December 2023 · 2–7 days: 12.4%December 2023 · 8–14 days: 11.0%December 2023 · 15–21 days: 5.2%December 2023 · 22–28 days: 5.4%December 2023 · > 28 days: 1.0%January 2024 · Same day: 59.0%January 2024 · 1 day: 4.4%January 2024 · 2–7 days: 14.8%January 2024 · 8–14 days: 10.3%January 2024 · 15–21 days: 4.7%January 2024 · 22–28 days: 4.7%January 2024 · > 28 days: 2.0%February 2024 · Same day: 58.9%February 2024 · 1 day: 5.1%February 2024 · 2–7 days: 15.0%February 2024 · 8–14 days: 10.2%February 2024 · 15–21 days: 5.3%February 2024 · 22–28 days: 4.3%February 2024 · > 28 days: 1.3%March 2024 · Same day: 56.6%March 2024 · 1 day: 5.2%March 2024 · 2–7 days: 16.6%March 2024 · 8–14 days: 12.9%March 2024 · 15–21 days: 4.2%March 2024 · 22–28 days: 3.8%March 2024 · > 28 days: 0.8%April 2024 · Same day: 59.5%April 2024 · 1 day: 4.8%April 2024 · 2–7 days: 15.4%April 2024 · 8–14 days: 10.7%April 2024 · 15–21 days: 4.4%April 2024 · 22–28 days: 3.8%April 2024 · > 28 days: 1.6%May 2024 · Same day: 57.2%May 2024 · 1 day: 4.1%May 2024 · 2–7 days: 14.3%May 2024 · 8–14 days: 12.9%May 2024 · 15–21 days: 5.5%May 2024 · 22–28 days: 4.1%May 2024 · > 28 days: 1.8%June 2024 · Same day: 57.6%June 2024 · 1 day: 3.8%June 2024 · 2–7 days: 13.8%June 2024 · 8–14 days: 12.9%June 2024 · 15–21 days: 5.5%June 2024 · 22–28 days: 3.5%June 2024 · > 28 days: 2.9%July 2024 · Same day: 54.3%July 2024 · 1 day: 3.7%July 2024 · 2–7 days: 11.8%July 2024 · 8–14 days: 15.8%July 2024 · 15–21 days: 6.7%July 2024 · 22–28 days: 4.7%July 2024 · > 28 days: 3.0%August 2024 · Same day: 61.1%August 2024 · 1 day: 3.1%August 2024 · 2–7 days: 10.6%August 2024 · 8–14 days: 13.3%August 2024 · 15–21 days: 5.0%August 2024 · 22–28 days: 4.1%August 2024 · > 28 days: 2.7%September 2024 · Same day: 58.0%September 2024 · 1 day: 3.4%September 2024 · 2–7 days: 11.2%September 2024 · 8–14 days: 11.1%September 2024 · 15–21 days: 5.3%September 2024 · 22–28 days: 5.5%September 2024 · > 28 days: 5.6%October 2024 · Same day: 55.5%October 2024 · 1 day: 4.0%October 2024 · 2–7 days: 12.1%October 2024 · 8–14 days: 12.2%October 2024 · 15–21 days: 7.1%October 2024 · 22–28 days: 6.2%October 2024 · > 28 days: 2.8%November 2024 · Same day: 59.1%November 2024 · 1 day: 3.7%November 2024 · 2–7 days: 9.9%November 2024 · 8–14 days: 11.0%November 2024 · 15–21 days: 7.6%November 2024 · 22–28 days: 5.0%November 2024 · > 28 days: 3.6%December 2024 · Same day: 61.5%December 2024 · 1 day: 4.4%December 2024 · 2–7 days: 10.4%December 2024 · 8–14 days: 7.4%December 2024 · 15–21 days: 8.4%December 2024 · 22–28 days: 5.9%December 2024 · > 28 days: 2.0%January 2025 · Same day: 58.6%January 2025 · 1 day: 4.7%January 2025 · 2–7 days: 12.5%January 2025 · 8–14 days: 9.6%January 2025 · 15–21 days: 6.5%January 2025 · 22–28 days: 5.5%January 2025 · > 28 days: 2.7%February 2025 · Same day: 58.4%February 2025 · 1 day: 4.7%February 2025 · 2–7 days: 12.4%February 2025 · 8–14 days: 8.7%February 2025 · 15–21 days: 8.7%February 2025 · 22–28 days: 4.9%February 2025 · > 28 days: 2.3%March 2025 · Same day: 59.8%March 2025 · 1 day: 3.8%March 2025 · 2–7 days: 11.0%March 2025 · 8–14 days: 11.4%March 2025 · 15–21 days: 6.9%March 2025 · 22–28 days: 4.5%March 2025 · > 28 days: 2.6%April 2025 · Same day: 62.1%April 2025 · 1 day: 4.9%April 2025 · 2–7 days: 8.6%April 2025 · 8–14 days: 9.4%April 2025 · 15–21 days: 5.8%April 2025 · 22–28 days: 5.7%April 2025 · > 28 days: 3.5%May 2025 · Same day: 57.8%May 2025 · 1 day: 4.5%May 2025 · 2–7 days: 10.6%May 2025 · 8–14 days: 10.0%May 2025 · 15–21 days: 6.3%May 2025 · 22–28 days: 5.2%May 2025 · > 28 days: 5.5%June 2025 · Same day: 60.4%June 2025 · 1 day: 3.6%June 2025 · 2–7 days: 11.5%June 2025 · 8–14 days: 10.3%June 2025 · 15–21 days: 6.3%June 2025 · 22–28 days: 3.7%June 2025 · > 28 days: 4.2%July 2025 · Same day: 57.0%July 2025 · 1 day: 4.1%July 2025 · 2–7 days: 11.4%July 2025 · 8–14 days: 13.4%July 2025 · 15–21 days: 7.2%July 2025 · 22–28 days: 4.4%July 2025 · > 28 days: 2.6%August 2025 · Same day: 57.7%August 2025 · 1 day: 3.9%August 2025 · 2–7 days: 10.1%August 2025 · 8–14 days: 11.8%August 2025 · 15–21 days: 6.9%August 2025 · 22–28 days: 5.9%August 2025 · > 28 days: 3.7%Aug '23Dec '23Mar '24Jun '24Sep '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

MEDIUMscore 41/100
  • Very high demand (>500 appts/1K)

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-1.2%
Face-to-face %-0.3%
Telephone %-0.6%
Same-day %-1.1%
Appts per 1K-1.2%
Triage %-1.4%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, the number of appointments per 1,000 patients was 558.8, which is below the practice's trailing average. This is the third consecutive month of a downward trend in this key performance indicator.

Several trends are worth noting. The percentage of same-day appointments has declined by 1.1% month-on-month, while the percentage of video appointments has decreased by 1.4%. These shifts may indicate a change in patient preferences or operational adjustments.

To investigate these trends, the practice manager could review the scheduling practices for same-day and video appointments. It might also be useful to check if the decline in video appointments correlates with any changes in the system or patient feedback.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

dnaRate2025-04
value 4.7 · avg 4 ± 0.4
triagePct2025-01
value 24.2 · avg 27.7 ± 1.5
total2024-01
value 13704 · avg 9225.3 ± 2122.8
sameDayPct2023-12
value 60.8 · avg 47.7 ± 3.9
f2fPct2023-12
value 38.4 · avg 58.5 ± 8.2
phonePct2023-10
value 16.8 · avg 28.8 ± 2.9
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (5)

videoPct2023-09
17.8 → 29.2 (+64%)
triagePct2023-09
8.7 → 23.9 (+173.5%)
videoPct2023-06
13.4 → 20.5 (+53%)
videoPct2023-05
10 → 13.4 (+34%)
triagePct2023-04
25.2 → 11.3 (-55.3%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

CQC inspection likelihood

lowscore 37/100medium confidence
Last inspection: 2025-10-06 · 6 months ago
  • Current rating is good, and the latest CQC assessment date is 2025-10-06 (6 months ago).
  • Report date falls outside the 2017–2022 focused-assessment window signal.
  • Model is directional: 2 supporting signals are currently unavailable.
  • CQC focused assessments reference 10 non-clinical quality statements and typically provide at least 5 working days notice.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Workforce capacity

GP FTE

8.92

Nurse FTE

6.21

Direct Patient Care FTE

3.44

Admin FTE

23.85

1 practices reporting · 100.0% coverage

Staff group mix

GP8.9 FTE · 21%
Nurse6.2 FTE · 15%
Direct Patient Care3.4 FTE · 8%
Admin23.9 FTE · 56%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP8.92 FTE · 13 headcount
Partner4.35 FTE (49%) · 6 hc
Salaried4.57 FTE (51%) · 7 hc
Nurses6.21 FTE · 9 headcount
Practice Nurse5.04 FTE (81%) · 7 hc
Advanced / Specialist1.17 FTE (19%) · 2 hc
Admin / Non-clinical23.85 FTE · 32 headcount
Management1.00 FTE (4%) · 1 hc
Reception / Admin10.93 FTE (46%) · 16 hc
Other11.92 FTE (50%) · 15 hc
Direct Patient Care3.44 FTE · 4 headcount
HCA / Nursing Assistant2.56 FTE (74%) · 3 hc
Other0.88 FTE (26%) · 1 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-030102030GP · 2024-03: 9 FTEGP · 2024-04: 9 FTEGP · 2024-05: 9 FTEGP · 2024-06: 9 FTEGP · 2024-07: 9 FTEGP · 2024-08: 9 FTEGP · 2024-09: 9 FTEGP · 2024-10: 9 FTEGP · 2024-11: 9 FTEGP · 2024-12: 9 FTEGP · 2025-01: 9 FTEGP · 2025-02: 9 FTEGP · 2025-03: 8 FTEGP · 2025-04: 8 FTEGP · 2025-05: 9 FTEGP · 2025-06: 8 FTEGP · 2025-07: 8 FTEGP · 2025-08: 9 FTEGP · 2025-09: 9 FTEGP · 2025-10: 9 FTEGP · 2025-11: 9 FTEGP · 2025-12: 9 FTEGP · 2026-01: 9 FTEGP · 2026-02: 8 FTEGP · 2026-03: 9 FTENurse · 2024-03: 8 FTENurse · 2024-04: 8 FTENurse · 2024-05: 9 FTENurse · 2024-06: 9 FTENurse · 2024-07: 8 FTENurse · 2024-08: 8 FTENurse · 2024-09: 8 FTENurse · 2024-10: 8 FTENurse · 2024-11: 9 FTENurse · 2024-12: 9 FTENurse · 2025-01: 9 FTENurse · 2025-02: 9 FTENurse · 2025-03: 9 FTENurse · 2025-04: 9 FTENurse · 2025-05: 9 FTENurse · 2025-06: 8 FTENurse · 2025-07: 8 FTENurse · 2025-08: 8 FTENurse · 2025-09: 8 FTENurse · 2025-10: 6 FTENurse · 2025-11: 6 FTENurse · 2025-12: 6 FTENurse · 2026-01: 6 FTENurse · 2026-02: 6 FTENurse · 2026-03: 6 FTEDPC · 2024-03: 2 FTEDPC · 2024-04: 2 FTEDPC · 2024-05: 2 FTEDPC · 2024-06: 2 FTEDPC · 2024-07: 2 FTEDPC · 2024-08: 2 FTEDPC · 2024-09: 2 FTEDPC · 2024-10: 2 FTEDPC · 2024-11: 2 FTEDPC · 2024-12: 2 FTEDPC · 2025-01: 2 FTEDPC · 2025-02: 2 FTEDPC · 2025-03: 2 FTEDPC · 2025-04: 1 FTEDPC · 2025-05: 1 FTEDPC · 2025-06: 2 FTEDPC · 2025-07: 3 FTEDPC · 2025-08: 3 FTEDPC · 2025-09: 3 FTEDPC · 2025-10: 3 FTEDPC · 2025-11: 3 FTEDPC · 2025-12: 3 FTEDPC · 2026-01: 3 FTEDPC · 2026-02: 3 FTEDPC · 2026-03: 3 FTEAdmin · 2024-03: 27 FTEAdmin · 2024-04: 26 FTEAdmin · 2024-05: 26 FTEAdmin · 2024-06: 26 FTEAdmin · 2024-07: 26 FTEAdmin · 2024-08: 26 FTEAdmin · 2024-09: 24 FTEAdmin · 2024-10: 25 FTEAdmin · 2024-11: 25 FTEAdmin · 2024-12: 25 FTEAdmin · 2025-01: 24 FTEAdmin · 2025-02: 24 FTEAdmin · 2025-03: 24 FTEAdmin · 2025-04: 24 FTEAdmin · 2025-05: 24 FTEAdmin · 2025-06: 24 FTEAdmin · 2025-07: 24 FTEAdmin · 2025-08: 25 FTEAdmin · 2025-09: 25 FTEAdmin · 2025-10: 25 FTEAdmin · 2025-11: 24 FTEAdmin · 2025-12: 24 FTEAdmin · 2026-01: 24 FTEAdmin · 2026-02: 24 FTEAdmin · 2026-03: 24 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good75.8%
Phone easy22.3%
Website easy43.5%
100.0% coverage

Prescribing volume

2.37

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.