GP Practice

Chilcote Practice

L83111

Compare to

Registered patients

15,895

NHS Digital list size

GP FTE

12.18

NHS Digital workforce

Patients per GP FTE

1,305

Items per patient

2.23

prescribing volume

GPPS overall good

85.2%

patient experience

Access KPIs · August 2025

Same-day %

64.4%

Month: August 2025

Appts per 1K patients

607

all bookings (incl. triage)

Patient contacts per 1K

596

F2F + phone + video only

28+ day backlog

3.2%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face53.4%
Telephone43.5%
Video / online1.2%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %64.4%43.0%+21.4%
Face-to-face %53.4%58.4%-5.0%
Telephone %43.5%21.9%+21.6%
Appts per 1K607.4479.7+127.7
Triage %0.0%8.7%-8.7%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-082024-092025-0803773110Same-day % · 2023-08: 61.8%Same-day % · 2023-09: 61.7%Same-day % · 2023-10: 56.7%Same-day % · 2023-12: 62.0%Same-day % · 2024-01: 62.2%Same-day % · 2024-02: 62.7%Same-day % · 2024-03: 62.0%Same-day % · 2024-04: 62.8%Same-day % · 2024-05: 64.3%Same-day % · 2024-06: 63.9%Same-day % · 2024-07: 61.9%Same-day % · 2024-08: 61.1%Same-day % · 2024-09: 60.3%Same-day % · 2024-10: 53.8%Same-day % · 2024-11: 59.2%Same-day % · 2024-12: 63.8%Same-day % · 2025-01: 64.6%Same-day % · 2025-02: 62.2%Same-day % · 2025-03: 65.0%Same-day % · 2025-04: 63.2%Same-day % · 2025-05: 63.5%Same-day % · 2025-06: 62.6%Same-day % · 2025-07: 64.5%Same-day % · 2025-08: 64.4%F2F % · 2023-08: 98.0%F2F % · 2023-09: 98.2%F2F % · 2023-10: 98.2%F2F % · 2023-12: 59.6%F2F % · 2024-01: 56.4%F2F % · 2024-02: 55.9%F2F % · 2024-03: 58.6%F2F % · 2024-04: 57.3%F2F % · 2024-05: 54.1%F2F % · 2024-06: 56.4%F2F % · 2024-07: 55.3%F2F % · 2024-08: 58.8%F2F % · 2024-09: 54.6%F2F % · 2024-10: 59.2%F2F % · 2024-11: 54.5%F2F % · 2024-12: 52.8%F2F % · 2025-01: 50.7%F2F % · 2025-02: 53.1%F2F % · 2025-03: 51.1%F2F % · 2025-04: 53.3%F2F % · 2025-05: 53.1%F2F % · 2025-06: 53.7%F2F % · 2025-07: 53.8%F2F % · 2025-08: 53.4%Phone % · 2023-08: 0.4%Phone % · 2023-09: 0.3%Phone % · 2023-10: 0.2%Phone % · 2023-12: 36.8%Phone % · 2024-01: 40.0%Phone % · 2024-02: 40.6%Phone % · 2024-03: 37.7%Phone % · 2024-04: 38.7%Phone % · 2024-05: 41.5%Phone % · 2024-06: 40.2%Phone % · 2024-07: 41.9%Phone % · 2024-08: 37.9%Phone % · 2024-09: 42.4%Phone % · 2024-10: 38.0%Phone % · 2024-11: 42.8%Phone % · 2024-12: 43.8%Phone % · 2025-01: 46.3%Phone % · 2025-02: 44.2%Phone % · 2025-03: 45.9%Phone % · 2025-04: 43.8%Phone % · 2025-05: 43.7%Phone % · 2025-06: 43.3%Phone % · 2025-07: 42.7%Phone % · 2025-08: 43.5%Video % · 2023-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-12: 1.9%Video % · 2024-01: 1.6%Video % · 2024-02: 1.7%Video % · 2024-03: 1.6%Video % · 2024-04: 2.2%Video % · 2024-05: 2.4%Video % · 2024-06: 1.4%Video % · 2024-07: 1.2%Video % · 2024-08: 1.3%Video % · 2024-09: 1.2%Video % · 2024-10: 0.9%Video % · 2024-11: 0.8%Video % · 2024-12: 1.2%Video % · 2025-01: 1.1%Video % · 2025-02: 0.9%Video % · 2025-03: 0.9%Video % · 2025-04: 0.9%Video % · 2025-05: 1.0%Video % · 2025-06: 1.0%Video % · 2025-07: 1.1%Video % · 2025-08: 1.2%Triage % · 2023-08: 0.0%Triage % · 2023-09: 0.0%Triage % · 2023-10: 0.0%Triage % · 2023-12: 0.0%Triage % · 2024-01: 0.0%Triage % · 2024-02: 0.0%Triage % · 2024-03: 0.2%Triage % · 2024-04: 0.2%Triage % · 2024-05: 0.2%Triage % · 2024-06: 0.4%Triage % · 2024-07: 0.2%Triage % · 2024-08: 0.2%Triage % · 2024-09: 0.3%Triage % · 2024-10: 0.1%Triage % · 2024-11: 0.5%Triage % · 2024-12: 0.0%Triage % · 2025-01: 0.0%Triage % · 2025-02: 0.0%Triage % · 2025-03: 0.0%Triage % · 2025-04: 0.0%Triage % · 2025-05: 0.0%Triage % · 2025-06: 0.0%Triage % · 2025-07: 0.0%Triage % · 2025-08: 0.0%

NHS Digital appointments dataset · last 24 months (2023-08 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-082024-092025-089,15310,87912,60414,3302023-08: 11,311 appointments2023-09: 11,056 appointments2023-10: 13,564 appointments2023-12: 9,916 appointments2024-01: 12,247 appointments2024-02: 11,610 appointments2024-03: 11,372 appointments2024-04: 11,174 appointments2024-05: 10,894 appointments2024-06: 10,426 appointments2024-07: 11,410 appointments2024-08: 10,330 appointments2024-09: 11,240 appointments2024-10: 13,829 appointments2024-11: 12,473 appointments2024-12: 10,099 appointments2025-01: 11,762 appointments2025-02: 10,468 appointments2025-03: 10,954 appointments2025-04: 10,224 appointments2025-05: 10,834 appointments2025-06: 10,540 appointments2025-07: 11,453 appointments2025-08: 9,654 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-082024-092025-085766847939022023-08: 711.6 appts per 1,000 patients2023-09: 695.6 appts per 1,000 patients2023-10: 853.4 appts per 1,000 patients2023-12: 623.8 appts per 1,000 patients2024-01: 770.5 appts per 1,000 patients2024-02: 730.4 appts per 1,000 patients2024-03: 715.4 appts per 1,000 patients2024-04: 703 appts per 1,000 patients2024-05: 685.4 appts per 1,000 patients2024-06: 655.9 appts per 1,000 patients2024-07: 717.8 appts per 1,000 patients2024-08: 649.9 appts per 1,000 patients2024-09: 707.1 appts per 1,000 patients2024-10: 870 appts per 1,000 patients2024-11: 784.7 appts per 1,000 patients2024-12: 635.4 appts per 1,000 patients2025-01: 740 appts per 1,000 patients2025-02: 658.6 appts per 1,000 patients2025-03: 689.1 appts per 1,000 patients2025-04: 643.2 appts per 1,000 patients2025-05: 681.6 appts per 1,000 patients2025-06: 663.1 appts per 1,000 patients2025-07: 720.5 appts per 1,000 patients2025-08: 607.4 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%August 2023 · Same day: 61.8%August 2023 · 1 day: 8.6%August 2023 · 2–7 days: 15.8%August 2023 · 8–14 days: 6.3%August 2023 · 15–21 days: 2.8%August 2023 · 22–28 days: 2.2%August 2023 · > 28 days: 2.5%September 2023 · Same day: 61.7%September 2023 · 1 day: 7.4%September 2023 · 2–7 days: 14.5%September 2023 · 8–14 days: 4.9%September 2023 · 15–21 days: 2.3%September 2023 · 22–28 days: 3.0%September 2023 · > 28 days: 6.1%October 2023 · Same day: 56.7%October 2023 · 1 day: 5.8%October 2023 · 2–7 days: 12.9%October 2023 · 8–14 days: 9.2%October 2023 · 15–21 days: 3.7%October 2023 · 22–28 days: 4.1%October 2023 · > 28 days: 7.7%December 2023 · Same day: 62.0%December 2023 · 1 day: 7.8%December 2023 · 2–7 days: 12.2%December 2023 · 8–14 days: 9.2%December 2023 · 15–21 days: 2.8%December 2023 · 22–28 days: 2.3%December 2023 · > 28 days: 3.6%January 2024 · Same day: 62.2%January 2024 · 1 day: 8.7%January 2024 · 2–7 days: 16.6%January 2024 · 8–14 days: 4.5%January 2024 · 15–21 days: 2.4%January 2024 · 22–28 days: 2.0%January 2024 · > 28 days: 3.7%February 2024 · Same day: 62.7%February 2024 · 1 day: 8.6%February 2024 · 2–7 days: 16.9%February 2024 · 8–14 days: 4.9%February 2024 · 15–21 days: 2.0%February 2024 · 22–28 days: 2.0%February 2024 · > 28 days: 2.9%March 2024 · Same day: 62.0%March 2024 · 1 day: 8.6%March 2024 · 2–7 days: 17.3%March 2024 · 8–14 days: 5.2%March 2024 · 15–21 days: 1.7%March 2024 · 22–28 days: 1.6%March 2024 · > 28 days: 3.5%April 2024 · Same day: 62.8%April 2024 · 1 day: 7.7%April 2024 · 2–7 days: 15.4%April 2024 · 8–14 days: 6.8%April 2024 · 15–21 days: 2.7%April 2024 · 22–28 days: 1.5%April 2024 · > 28 days: 3.1%May 2024 · Same day: 64.3%May 2024 · 1 day: 7.4%May 2024 · 2–7 days: 10.8%May 2024 · 8–14 days: 8.2%May 2024 · 15–21 days: 3.3%May 2024 · 22–28 days: 2.5%May 2024 · > 28 days: 3.5%June 2024 · Same day: 63.9%June 2024 · 1 day: 6.8%June 2024 · 2–7 days: 12.2%June 2024 · 8–14 days: 7.9%June 2024 · 15–21 days: 3.8%June 2024 · 22–28 days: 2.5%June 2024 · > 28 days: 2.9%July 2024 · Same day: 61.9%July 2024 · 1 day: 6.7%July 2024 · 2–7 days: 12.7%July 2024 · 8–14 days: 8.5%July 2024 · 15–21 days: 4.0%July 2024 · 22–28 days: 2.7%July 2024 · > 28 days: 3.4%August 2024 · Same day: 61.1%August 2024 · 1 day: 8.1%August 2024 · 2–7 days: 16.2%August 2024 · 8–14 days: 6.3%August 2024 · 15–21 days: 2.9%August 2024 · 22–28 days: 1.9%August 2024 · > 28 days: 3.5%September 2024 · Same day: 60.3%September 2024 · 1 day: 7.3%September 2024 · 2–7 days: 17.2%September 2024 · 8–14 days: 7.0%September 2024 · 15–21 days: 3.0%September 2024 · 22–28 days: 2.0%September 2024 · > 28 days: 3.2%October 2024 · Same day: 53.8%October 2024 · 1 day: 6.8%October 2024 · 2–7 days: 14.9%October 2024 · 8–14 days: 7.3%October 2024 · 15–21 days: 2.8%October 2024 · 22–28 days: 2.2%October 2024 · > 28 days: 12.3%November 2024 · Same day: 59.2%November 2024 · 1 day: 5.8%November 2024 · 2–7 days: 14.7%November 2024 · 8–14 days: 10.2%November 2024 · 15–21 days: 4.0%November 2024 · 22–28 days: 2.3%November 2024 · > 28 days: 3.7%December 2024 · Same day: 63.8%December 2024 · 1 day: 5.5%December 2024 · 2–7 days: 11.8%December 2024 · 8–14 days: 10.9%December 2024 · 15–21 days: 3.1%December 2024 · 22–28 days: 2.3%December 2024 · > 28 days: 2.6%January 2025 · Same day: 64.6%January 2025 · 1 day: 5.4%January 2025 · 2–7 days: 13.6%January 2025 · 8–14 days: 7.9%January 2025 · 15–21 days: 3.5%January 2025 · 22–28 days: 2.2%January 2025 · > 28 days: 2.7%February 2025 · Same day: 62.2%February 2025 · 1 day: 4.5%February 2025 · 2–7 days: 14.9%February 2025 · 8–14 days: 8.8%February 2025 · 15–21 days: 4.1%February 2025 · 22–28 days: 2.0%February 2025 · > 28 days: 3.5%March 2025 · Same day: 65.0%March 2025 · 1 day: 4.0%March 2025 · 2–7 days: 10.3%March 2025 · 8–14 days: 9.2%March 2025 · 15–21 days: 5.9%March 2025 · 22–28 days: 2.7%March 2025 · > 28 days: 2.9%April 2025 · Same day: 63.2%April 2025 · 1 day: 5.2%April 2025 · 2–7 days: 11.4%April 2025 · 8–14 days: 10.9%April 2025 · 15–21 days: 4.3%April 2025 · 22–28 days: 2.3%April 2025 · > 28 days: 2.8%May 2025 · Same day: 63.5%May 2025 · 1 day: 4.9%May 2025 · 2–7 days: 11.8%May 2025 · 8–14 days: 10.2%May 2025 · 15–21 days: 4.5%May 2025 · 22–28 days: 1.9%May 2025 · > 28 days: 3.2%June 2025 · Same day: 62.6%June 2025 · 1 day: 4.8%June 2025 · 2–7 days: 14.4%June 2025 · 8–14 days: 8.7%June 2025 · 15–21 days: 4.0%June 2025 · 22–28 days: 2.5%June 2025 · > 28 days: 3.0%July 2025 · Same day: 64.5%July 2025 · 1 day: 5.4%July 2025 · 2–7 days: 15.4%July 2025 · 8–14 days: 7.3%July 2025 · 15–21 days: 2.6%July 2025 · 22–28 days: 1.8%July 2025 · > 28 days: 2.9%August 2025 · Same day: 64.4%August 2025 · 1 day: 4.1%August 2025 · 2–7 days: 13.1%August 2025 · 8–14 days: 9.8%August 2025 · 15–21 days: 3.1%August 2025 · 22–28 days: 2.3%August 2025 · > 28 days: 3.2%Aug '23Dec '23Mar '24Jun '24Sep '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

LOWscore 33/100
  • Very high demand (>500 appts/1K)

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-0.8%
Face-to-face %+0.7%
Telephone %-1%
Same-day %0%
Appts per 1K-0.8%
Triage %0%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, the DNA rate is 1.5, which is lower than the practice's trailing average of 1.9. This suggests a reduction in missed appointments compared to previous months.

Several trends are worth noting. The telephone percentage has decreased by over 30% since 2025-01, indicating a shift in how appointments are being scheduled. The face-to-face percentage has increased by 7% since 2025-01, showing a preference for in-person consultations. Additionally, the triage percentage has seen significant fluctuations, with a 93.5% decrease in 2024-12.

To investigate these trends, review the scheduling practices for telephone appointments and confirm if the increase in face-to-face appointments aligns with any policy changes. Also, verify if the fluctuations in triage percentage are due to operational changes or recording issues.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

dnaRate2025-02
value 1.5 · avg 1.9 ± 0.2
phonePct2025-01
value 46.3 · avg 40.5 ± 2
f2fPct2025-01
value 50.7 · avg 56.2 ± 1.9
phonePct2024-12
value 43.8 · avg 39.9 ± 1.9
f2fPct2024-12
value 52.8 · avg 56.7 ± 1.9
triagePct2024-11
value 0.5 · avg 0.2 ± 0.1
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

triagePct2025-01
0 → 0 (-100%)
videoPct2024-12
0.8 → 1.2 (+50%)
triagePct2024-12
0.5 → 0 (-93.5%)
triagePct2024-11
0.1 → 0.5 (+251.1%)
triagePct2024-10
0.3 → 0.1 (-51.2%)
triagePct2024-07
0.4 → 0.2 (-49.7%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

CQC inspection likelihood

highscore 87/100medium confidence
Last inspection: 2022-11-01 · 41 months ago
  • Current rating is good, and the latest CQC assessment date is 2022-11-01 (41 months ago).
  • This matches the current focused-assessment cohort profile (Good/Outstanding with report window 2017–2022).
  • Model is directional: 2 supporting signals are currently unavailable.
  • CQC focused assessments reference 10 non-clinical quality statements and typically provide at least 5 working days notice.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Workforce capacity

GP FTE

12.18

Nurse FTE

6.96

Direct Patient Care FTE

6.28

Admin FTE

15.09

1 practices reporting · 100.0% coverage

Staff group mix

GP12.2 FTE · 30%
Nurse7.0 FTE · 17%
Direct Patient Care6.3 FTE · 16%
Admin15.1 FTE · 37%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP12.17 FTE · 16 headcount
Partner6.81 FTE (56%) · 8 hc
Salaried2.13 FTE (18%) · 4 hc
Training (ST/F)2.98 FTE (24%) · 3 hc
Locum0.25 FTE (2%) · 1 hc
Nurses6.96 FTE · 8 headcount
Practice Nurse5.00 FTE (72%) · 6 hc
Advanced / Specialist1.96 FTE (28%) · 2 hc
Admin / Non-clinical15.08 FTE · 18 headcount
Management3.68 FTE (24%) · 4 hc
Reception / Admin9.67 FTE (64%) · 11 hc
Other1.73 FTE (11%) · 3 hc
Direct Patient Care6.28 FTE · 9 headcount
Pharmacist2.26 FTE (36%) · 3 hc
HCA / Nursing Assistant1.65 FTE (26%) · 3 hc
Social Prescriber0.93 FTE (15%) · 1 hc
Other1.44 FTE (23%) · 2 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-03591317GP · 2024-03: 14 FTEGP · 2024-04: 14 FTEGP · 2024-05: 13 FTEGP · 2024-06: 13 FTEGP · 2024-07: 13 FTEGP · 2024-08: 12 FTEGP · 2024-09: 13 FTEGP · 2024-10: 13 FTEGP · 2024-11: 13 FTEGP · 2024-12: 13 FTEGP · 2025-01: 13 FTEGP · 2025-02: 13 FTEGP · 2025-03: 13 FTEGP · 2025-04: 12 FTEGP · 2025-05: 12 FTEGP · 2025-06: 12 FTEGP · 2025-07: 12 FTEGP · 2025-08: 11 FTEGP · 2025-09: 11 FTEGP · 2025-10: 11 FTEGP · 2025-11: 11 FTEGP · 2025-12: 11 FTEGP · 2026-01: 11 FTEGP · 2026-02: 12 FTEGP · 2026-03: 12 FTENurse · 2024-03: 8 FTENurse · 2024-04: 8 FTENurse · 2024-05: 8 FTENurse · 2024-06: 8 FTENurse · 2024-07: 9 FTENurse · 2024-08: 9 FTENurse · 2024-09: 9 FTENurse · 2024-10: 9 FTENurse · 2024-11: 9 FTENurse · 2024-12: 9 FTENurse · 2025-01: 9 FTENurse · 2025-02: 9 FTENurse · 2025-03: 7 FTENurse · 2025-04: 7 FTENurse · 2025-05: 7 FTENurse · 2025-06: 7 FTENurse · 2025-07: 7 FTENurse · 2025-08: 7 FTENurse · 2025-09: 7 FTENurse · 2025-10: 7 FTENurse · 2025-11: 7 FTENurse · 2025-12: 7 FTENurse · 2026-01: 7 FTENurse · 2026-02: 7 FTENurse · 2026-03: 7 FTEDPC · 2024-03: 7 FTEDPC · 2024-04: 7 FTEDPC · 2024-05: 7 FTEDPC · 2024-06: 7 FTEDPC · 2024-07: 7 FTEDPC · 2024-08: 7 FTEDPC · 2024-09: 7 FTEDPC · 2024-10: 7 FTEDPC · 2024-11: 7 FTEDPC · 2024-12: 7 FTEDPC · 2025-01: 7 FTEDPC · 2025-02: 7 FTEDPC · 2025-03: 6 FTEDPC · 2025-04: 6 FTEDPC · 2025-05: 6 FTEDPC · 2025-06: 6 FTEDPC · 2025-07: 6 FTEDPC · 2025-08: 6 FTEDPC · 2025-09: 6 FTEDPC · 2025-10: 6 FTEDPC · 2025-11: 6 FTEDPC · 2025-12: 6 FTEDPC · 2026-01: 6 FTEDPC · 2026-02: 6 FTEDPC · 2026-03: 6 FTEAdmin · 2024-03: 16 FTEAdmin · 2024-04: 16 FTEAdmin · 2024-05: 16 FTEAdmin · 2024-06: 16 FTEAdmin · 2024-07: 15 FTEAdmin · 2024-08: 15 FTEAdmin · 2024-09: 15 FTEAdmin · 2024-10: 15 FTEAdmin · 2024-11: 15 FTEAdmin · 2024-12: 15 FTEAdmin · 2025-01: 15 FTEAdmin · 2025-02: 15 FTEAdmin · 2025-03: 15 FTEAdmin · 2025-04: 15 FTEAdmin · 2025-05: 15 FTEAdmin · 2025-06: 15 FTEAdmin · 2025-07: 15 FTEAdmin · 2025-08: 15 FTEAdmin · 2025-09: 15 FTEAdmin · 2025-10: 15 FTEAdmin · 2025-11: 15 FTEAdmin · 2025-12: 15 FTEAdmin · 2026-01: 15 FTEAdmin · 2026-02: 15 FTEAdmin · 2026-03: 15 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good85.2%
Phone easy24.4%
Website easy68.0%
100.0% coverage

Prescribing volume

2.23

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.