GP Practice

Minchinhampton Surgery

L84005

Compare to

Registered patients

8,507

NHS Digital list size

GP FTE

7.3

NHS Digital workforce

Patients per GP FTE

1,165

Items per patient

1.26

prescribing volume

GPPS overall good

90.0%

patient experience

Access KPIs · August 2025

Same-day %

35.6%

Month: August 2025

Appts per 1K patients

451

all bookings (incl. triage)

Patient contacts per 1K

441

F2F + phone + video only

28+ day backlog

8%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face69.6%
Telephone28.0%
Video / online0.1%
Triage7.9%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %35.6%43.0%-7.4%
Face-to-face %69.6%58.4%+11.2%
Telephone %28.0%21.9%+6.1%
Appts per 1K451.4479.7-28.3
Triage %7.9%8.7%-0.8%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-082024-092025-080285684Same-day % · 2023-08: 34.9%Same-day % · 2023-09: 29.2%Same-day % · 2023-10: 29.8%Same-day % · 2023-12: 35.2%Same-day % · 2024-01: 35.1%Same-day % · 2024-02: 32.6%Same-day % · 2024-03: 35.3%Same-day % · 2024-04: 33.0%Same-day % · 2024-05: 33.4%Same-day % · 2024-06: 31.1%Same-day % · 2024-07: 35.3%Same-day % · 2024-08: 33.8%Same-day % · 2024-09: 28.7%Same-day % · 2024-10: 31.6%Same-day % · 2024-11: 34.5%Same-day % · 2024-12: 37.2%Same-day % · 2025-01: 35.6%Same-day % · 2025-02: 31.7%Same-day % · 2025-03: 31.5%Same-day % · 2025-04: 35.2%Same-day % · 2025-05: 29.7%Same-day % · 2025-06: 31.3%Same-day % · 2025-07: 28.8%Same-day % · 2025-08: 35.6%F2F % · 2023-08: 68.5%F2F % · 2023-09: 74.5%F2F % · 2023-10: 74.4%F2F % · 2023-12: 70.6%F2F % · 2024-01: 69.9%F2F % · 2024-02: 70.0%F2F % · 2024-03: 68.4%F2F % · 2024-04: 69.1%F2F % · 2024-05: 69.4%F2F % · 2024-06: 72.1%F2F % · 2024-07: 67.9%F2F % · 2024-08: 70.4%F2F % · 2024-09: 74.8%F2F % · 2024-10: 71.1%F2F % · 2024-11: 69.7%F2F % · 2024-12: 70.2%F2F % · 2025-01: 68.4%F2F % · 2025-02: 72.4%F2F % · 2025-03: 71.5%F2F % · 2025-04: 67.5%F2F % · 2025-05: 74.9%F2F % · 2025-06: 73.2%F2F % · 2025-07: 74.2%F2F % · 2025-08: 69.6%Phone % · 2023-08: 30.5%Phone % · 2023-09: 23.7%Phone % · 2023-10: 23.7%Phone % · 2023-12: 27.9%Phone % · 2024-01: 28.4%Phone % · 2024-02: 28.2%Phone % · 2024-03: 29.7%Phone % · 2024-04: 28.9%Phone % · 2024-05: 28.5%Phone % · 2024-06: 25.7%Phone % · 2024-07: 30.2%Phone % · 2024-08: 28.3%Phone % · 2024-09: 23.4%Phone % · 2024-10: 26.0%Phone % · 2024-11: 28.3%Phone % · 2024-12: 27.8%Phone % · 2025-01: 29.7%Phone % · 2025-02: 26.5%Phone % · 2025-03: 26.5%Phone % · 2025-04: 30.0%Phone % · 2025-05: 24.1%Phone % · 2025-06: 25.1%Phone % · 2025-07: 22.6%Phone % · 2025-08: 28.0%Video % · 2023-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.1%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.0%Video % · 2024-10: 0.0%Video % · 2024-11: 0.0%Video % · 2024-12: 0.0%Video % · 2025-01: 0.0%Video % · 2025-02: 0.0%Video % · 2025-03: 0.0%Video % · 2025-04: 0.0%Video % · 2025-05: 0.0%Video % · 2025-06: 0.0%Video % · 2025-07: 0.1%Video % · 2025-08: 0.1%Triage % · 2023-08: 0.0%Triage % · 2023-09: 0.0%Triage % · 2023-10: 0.0%Triage % · 2023-12: 0.0%Triage % · 2024-01: 0.0%Triage % · 2024-02: 1.4%Triage % · 2024-03: 5.6%Triage % · 2024-04: 6.2%Triage % · 2024-05: 5.8%Triage % · 2024-06: 6.8%Triage % · 2024-07: 6.9%Triage % · 2024-08: 9.3%Triage % · 2024-09: 5.6%Triage % · 2024-10: 6.8%Triage % · 2024-11: 8.9%Triage % · 2024-12: 7.9%Triage % · 2025-01: 7.9%Triage % · 2025-02: 6.4%Triage % · 2025-03: 6.1%Triage % · 2025-04: 8.1%Triage % · 2025-05: 5.4%Triage % · 2025-06: 6.8%Triage % · 2025-07: 5.6%Triage % · 2025-08: 7.9%

NHS Digital appointments dataset · last 24 months (2023-08 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-082024-092025-083,3754,0084,6425,2752023-08: 3,904 appointments2023-09: 5,063 appointments2023-10: 5,091 appointments2023-12: 3,559 appointments2024-01: 4,285 appointments2024-02: 4,082 appointments2024-03: 4,038 appointments2024-04: 4,204 appointments2024-05: 4,136 appointments2024-06: 3,852 appointments2024-07: 4,008 appointments2024-08: 3,891 appointments2024-09: 4,420 appointments2024-10: 4,367 appointments2024-11: 4,032 appointments2024-12: 4,003 appointments2025-01: 4,079 appointments2025-02: 3,974 appointments2025-03: 4,407 appointments2025-04: 3,983 appointments2025-05: 4,295 appointments2025-06: 4,515 appointments2025-07: 4,562 appointments2025-08: 3,840 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-082024-092025-083974715466202023-08: 458.9 appts per 1,000 patients2023-09: 595.2 appts per 1,000 patients2023-10: 598.4 appts per 1,000 patients2023-12: 418.4 appts per 1,000 patients2024-01: 503.7 appts per 1,000 patients2024-02: 479.8 appts per 1,000 patients2024-03: 474.7 appts per 1,000 patients2024-04: 494.2 appts per 1,000 patients2024-05: 486.2 appts per 1,000 patients2024-06: 452.8 appts per 1,000 patients2024-07: 471.1 appts per 1,000 patients2024-08: 457.4 appts per 1,000 patients2024-09: 519.6 appts per 1,000 patients2024-10: 513.3 appts per 1,000 patients2024-11: 474 appts per 1,000 patients2024-12: 470.6 appts per 1,000 patients2025-01: 479.5 appts per 1,000 patients2025-02: 467.1 appts per 1,000 patients2025-03: 518 appts per 1,000 patients2025-04: 468.2 appts per 1,000 patients2025-05: 504.9 appts per 1,000 patients2025-06: 530.7 appts per 1,000 patients2025-07: 536.3 appts per 1,000 patients2025-08: 451.4 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%August 2023 · Same day: 34.9%August 2023 · 1 day: 5.2%August 2023 · 2–7 days: 22.1%August 2023 · 8–14 days: 13.4%August 2023 · 15–21 days: 7.0%August 2023 · 22–28 days: 7.2%August 2023 · > 28 days: 10.3%September 2023 · Same day: 29.2%September 2023 · 1 day: 4.6%September 2023 · 2–7 days: 20.0%September 2023 · 8–14 days: 25.1%September 2023 · 15–21 days: 6.7%September 2023 · 22–28 days: 6.0%September 2023 · > 28 days: 8.5%October 2023 · Same day: 29.8%October 2023 · 1 day: 5.4%October 2023 · 2–7 days: 21.9%October 2023 · 8–14 days: 22.3%October 2023 · 15–21 days: 8.4%October 2023 · 22–28 days: 5.5%October 2023 · > 28 days: 6.6%December 2023 · Same day: 35.2%December 2023 · 1 day: 5.2%December 2023 · 2–7 days: 17.6%December 2023 · 8–14 days: 18.4%December 2023 · 15–21 days: 9.6%December 2023 · 22–28 days: 8.1%December 2023 · > 28 days: 6.0%January 2024 · Same day: 35.1%January 2024 · 1 day: 5.3%January 2024 · 2–7 days: 18.8%January 2024 · 8–14 days: 16.6%January 2024 · 15–21 days: 9.4%January 2024 · 22–28 days: 7.8%January 2024 · > 28 days: 7.0%February 2024 · Same day: 32.6%February 2024 · 1 day: 4.6%February 2024 · 2–7 days: 19.3%February 2024 · 8–14 days: 19.3%February 2024 · 15–21 days: 11.7%February 2024 · 22–28 days: 7.2%February 2024 · > 28 days: 5.4%March 2024 · Same day: 35.3%March 2024 · 1 day: 4.0%March 2024 · 2–7 days: 21.3%March 2024 · 8–14 days: 13.9%March 2024 · 15–21 days: 11.4%March 2024 · 22–28 days: 7.3%March 2024 · > 28 days: 6.7%April 2024 · Same day: 33.0%April 2024 · 1 day: 4.2%April 2024 · 2–7 days: 17.0%April 2024 · 8–14 days: 16.8%April 2024 · 15–21 days: 12.6%April 2024 · 22–28 days: 7.0%April 2024 · > 28 days: 9.3%May 2024 · Same day: 33.4%May 2024 · 1 day: 4.9%May 2024 · 2–7 days: 17.0%May 2024 · 8–14 days: 17.5%May 2024 · 15–21 days: 10.2%May 2024 · 22–28 days: 8.7%May 2024 · > 28 days: 8.4%June 2024 · Same day: 31.1%June 2024 · 1 day: 4.5%June 2024 · 2–7 days: 19.4%June 2024 · 8–14 days: 18.9%June 2024 · 15–21 days: 10.2%June 2024 · 22–28 days: 7.7%June 2024 · > 28 days: 8.3%July 2024 · Same day: 35.3%July 2024 · 1 day: 4.0%July 2024 · 2–7 days: 22.4%July 2024 · 8–14 days: 17.9%July 2024 · 15–21 days: 8.7%July 2024 · 22–28 days: 5.4%July 2024 · > 28 days: 6.3%August 2024 · Same day: 33.8%August 2024 · 1 day: 5.0%August 2024 · 2–7 days: 23.3%August 2024 · 8–14 days: 15.3%August 2024 · 15–21 days: 8.2%August 2024 · 22–28 days: 5.9%August 2024 · > 28 days: 8.6%September 2024 · Same day: 28.7%September 2024 · 1 day: 4.6%September 2024 · 2–7 days: 23.5%September 2024 · 8–14 days: 13.8%September 2024 · 15–21 days: 12.4%September 2024 · 22–28 days: 7.0%September 2024 · > 28 days: 10.0%October 2024 · Same day: 31.6%October 2024 · 1 day: 5.7%October 2024 · 2–7 days: 21.4%October 2024 · 8–14 days: 20.9%October 2024 · 15–21 days: 7.1%October 2024 · 22–28 days: 6.2%October 2024 · > 28 days: 7.2%November 2024 · Same day: 34.5%November 2024 · 1 day: 3.9%November 2024 · 2–7 days: 18.1%November 2024 · 8–14 days: 17.7%November 2024 · 15–21 days: 9.7%November 2024 · 22–28 days: 6.9%November 2024 · > 28 days: 9.2%December 2024 · Same day: 37.2%December 2024 · 1 day: 3.4%December 2024 · 2–7 days: 18.1%December 2024 · 8–14 days: 17.8%December 2024 · 15–21 days: 6.7%December 2024 · 22–28 days: 7.0%December 2024 · > 28 days: 9.8%January 2025 · Same day: 35.6%January 2025 · 1 day: 5.3%January 2025 · 2–7 days: 21.1%January 2025 · 8–14 days: 13.4%January 2025 · 15–21 days: 6.7%January 2025 · 22–28 days: 6.9%January 2025 · > 28 days: 10.9%February 2025 · Same day: 31.7%February 2025 · 1 day: 4.3%February 2025 · 2–7 days: 20.5%February 2025 · 8–14 days: 14.1%February 2025 · 15–21 days: 9.4%February 2025 · 22–28 days: 8.2%February 2025 · > 28 days: 11.8%March 2025 · Same day: 31.5%March 2025 · 1 day: 5.3%March 2025 · 2–7 days: 19.7%March 2025 · 8–14 days: 18.3%March 2025 · 15–21 days: 8.1%March 2025 · 22–28 days: 7.7%March 2025 · > 28 days: 9.5%April 2025 · Same day: 35.2%April 2025 · 1 day: 4.3%April 2025 · 2–7 days: 17.1%April 2025 · 8–14 days: 15.9%April 2025 · 15–21 days: 9.4%April 2025 · 22–28 days: 7.0%April 2025 · > 28 days: 11.0%May 2025 · Same day: 29.7%May 2025 · 1 day: 5.1%May 2025 · 2–7 days: 19.5%May 2025 · 8–14 days: 16.5%May 2025 · 15–21 days: 7.7%May 2025 · 22–28 days: 4.8%May 2025 · > 28 days: 16.7%June 2025 · Same day: 31.3%June 2025 · 1 day: 4.1%June 2025 · 2–7 days: 19.3%June 2025 · 8–14 days: 16.9%June 2025 · 15–21 days: 9.6%June 2025 · 22–28 days: 7.5%June 2025 · > 28 days: 11.3%July 2025 · Same day: 28.8%July 2025 · 1 day: 6.0%July 2025 · 2–7 days: 24.6%July 2025 · 8–14 days: 15.1%July 2025 · 15–21 days: 10.6%July 2025 · 22–28 days: 6.3%July 2025 · > 28 days: 8.6%August 2025 · Same day: 35.6%August 2025 · 1 day: 4.1%August 2025 · 2–7 days: 19.6%August 2025 · 8–14 days: 15.0%August 2025 · 15–21 days: 10.0%August 2025 · 22–28 days: 7.6%August 2025 · > 28 days: 8.0%Aug '23Dec '23Mar '24Jun '24Sep '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

MEDIUMscore 55/100
  • Very high demand (>500 appts/1K)
  • Below-average same-day access
  • Elevated long-wait rate

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-0.6%
Face-to-face %+0.4%
Telephone %-1.5%
Same-day %+0.3%
Appts per 1K-0.6%
Triage %+1.2%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, the practice saw a notable increase in the triage percentage, rising by 42.2% from 5.6% to 7.9%. This is the most significant shift observed compared to the practice's trailing average. The DNA rate also increased by 40% in 2025-03, climbing from 2% to 2.8%.

Several trends and step changes are worth noting. The phone percentage has been decreasing, with a 33.7% drop in 2025-05. Meanwhile, the triage percentage has been fluctuating, with a 32.4% increase in 2025-04 and a 30.9% increase in 2024-11. These shifts may indicate a change in workflow or recording policies.

To investigate these signals, the practice manager should review the phone mix shift in 2025-02 to see if it aligns with a system change. Additionally, verifying whether the drop in phone percentage is due to an operational issue or a change in patient preference would be beneficial.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

phonePct2025-07
value 22.6 · avg 27.2 ± 2.2
total2025-06
value 4515 · avg 4109.3 ± 196.3
f2fPct2025-05
value 74.9 · avg 70.5 ± 2
sameDayPct2024-09
value 28.7 · avg 33.2 ± 2.1
phonePct2024-09
value 23.4 · avg 27.8 ± 2.2
f2fPct2024-09
value 74.8 · avg 70.4 ± 2.1
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

triagePct2025-08
5.6 → 7.9 (+42.2%)
triagePct2025-05
8.1 → 5.4 (-33.7%)
triagePct2025-04
6.1 → 8.1 (+32.4%)
dnaRate2025-03
2 → 2.8 (+40%)
dnaRate2025-01
1.9 → 2.7 (+42.1%)
triagePct2024-11
6.8 → 8.9 (+30.9%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

CQC inspection likelihood

highscore 95/100medium confidence
Last inspection: 2018-04-24 · 72 months ago
  • Using CQC review date (2020-04-03) as last assessment. Original inspection date: 2018-04-24.
  • Current rating is outstanding, and the latest CQC assessment date is 2020-04-03 (72 months ago).
  • This matches the current focused-assessment cohort profile (Good/Outstanding with report window 2017–2022).
  • Model is directional: 2 supporting signals are currently unavailable.
  • CQC focused assessments reference 10 non-clinical quality statements and typically provide at least 5 working days notice.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Workforce capacity

GP FTE

7.3

Nurse FTE

2.48

Direct Patient Care FTE

1.79

Admin FTE

10.97

1 practices reporting · 100.0% coverage

Staff group mix

GP7.3 FTE · 32%
Nurse2.5 FTE · 11%
Direct Patient Care1.8 FTE · 8%
Admin11.0 FTE · 49%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP7.30 FTE · 10 headcount
Partner4.85 FTE (66%) · 7 hc
Training (ST/F)2.45 FTE (34%) · 3 hc
Nurses2.48 FTE · 3 headcount
Practice Nurse2.48 FTE (100%) · 3 hc
Admin / Non-clinical10.97 FTE · 21 headcount
Management0.75 FTE (7%) · 1 hc
Reception / Admin9.49 FTE (87%) · 18 hc
Estates / Ancillary0.20 FTE (2%) · 1 hc
Other0.53 FTE (5%) · 1 hc
Direct Patient Care1.80 FTE · 4 headcount
HCA / Nursing Assistant1.05 FTE (58%) · 2 hc
Paramedic0.40 FTE (22%) · 1 hc
Other0.35 FTE (19%) · 1 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-0304812GP · 2024-03: 6 FTEGP · 2024-04: 6 FTEGP · 2024-05: 6 FTEGP · 2024-06: 6 FTEGP · 2024-07: 6 FTEGP · 2024-08: 6 FTEGP · 2024-09: 6 FTEGP · 2024-10: 6 FTEGP · 2024-11: 5 FTEGP · 2024-12: 5 FTEGP · 2025-01: 5 FTEGP · 2025-02: 6 FTEGP · 2025-03: 6 FTEGP · 2025-04: 6 FTEGP · 2025-05: 6 FTEGP · 2025-06: 6 FTEGP · 2025-07: 6 FTEGP · 2025-08: 6 FTEGP · 2025-09: 6 FTEGP · 2025-10: 6 FTEGP · 2025-11: 7 FTEGP · 2025-12: 7 FTEGP · 2026-01: 7 FTEGP · 2026-02: 7 FTEGP · 2026-03: 7 FTENurse · 2024-03: 2 FTENurse · 2024-04: 2 FTENurse · 2024-05: 2 FTENurse · 2024-06: 2 FTENurse · 2024-07: 2 FTENurse · 2024-08: 2 FTENurse · 2024-09: 2 FTENurse · 2024-10: 2 FTENurse · 2024-11: 2 FTENurse · 2024-12: 2 FTENurse · 2025-01: 2 FTENurse · 2025-02: 2 FTENurse · 2025-03: 2 FTENurse · 2025-04: 2 FTENurse · 2025-05: 2 FTENurse · 2025-06: 2 FTENurse · 2025-07: 2 FTENurse · 2025-08: 2 FTENurse · 2025-09: 2 FTENurse · 2025-10: 2 FTENurse · 2025-11: 2 FTENurse · 2025-12: 2 FTENurse · 2026-01: 2 FTENurse · 2026-02: 2 FTENurse · 2026-03: 2 FTEDPC · 2024-03: 1 FTEDPC · 2024-04: 1 FTEDPC · 2024-05: 1 FTEDPC · 2024-06: 1 FTEDPC · 2024-07: 1 FTEDPC · 2024-08: 1 FTEDPC · 2024-09: 1 FTEDPC · 2024-10: 1 FTEDPC · 2024-11: 2 FTEDPC · 2024-12: 2 FTEDPC · 2025-01: 2 FTEDPC · 2025-02: 2 FTEDPC · 2025-03: 2 FTEDPC · 2025-04: 2 FTEDPC · 2025-05: 2 FTEDPC · 2025-06: 2 FTEDPC · 2025-07: 2 FTEDPC · 2025-08: 2 FTEDPC · 2025-09: 2 FTEDPC · 2025-10: 2 FTEDPC · 2025-11: 2 FTEDPC · 2025-12: 2 FTEDPC · 2026-01: 2 FTEDPC · 2026-02: 2 FTEDPC · 2026-03: 2 FTEAdmin · 2024-03: 9 FTEAdmin · 2024-04: 9 FTEAdmin · 2024-05: 9 FTEAdmin · 2024-06: 9 FTEAdmin · 2024-07: 9 FTEAdmin · 2024-08: 9 FTEAdmin · 2024-09: 9 FTEAdmin · 2024-10: 9 FTEAdmin · 2024-11: 9 FTEAdmin · 2024-12: 9 FTEAdmin · 2025-01: 9 FTEAdmin · 2025-02: 9 FTEAdmin · 2025-03: 9 FTEAdmin · 2025-04: 9 FTEAdmin · 2025-05: 9 FTEAdmin · 2025-06: 9 FTEAdmin · 2025-07: 9 FTEAdmin · 2025-08: 9 FTEAdmin · 2025-09: 9 FTEAdmin · 2025-10: 9 FTEAdmin · 2025-11: 9 FTEAdmin · 2025-12: 9 FTEAdmin · 2026-01: 9 FTEAdmin · 2026-02: 11 FTEAdmin · 2026-03: 11 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good90.0%
Phone easy69.6%
Website easy1.1%
100.0% coverage

Prescribing volume

1.26

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.