GP Practice

Rowcroft Medical Centre

L84007

Compare to

Registered patients

12,398

NHS Digital list size

GP FTE

6.35

NHS Digital workforce

Patients per GP FTE

1,952

Items per patient

1.54

prescribing volume

GPPS overall good

84.9%

patient experience

Access KPIs · August 2025

Same-day %

50.1%

Month: August 2025

Appts per 1K patients

390

all bookings (incl. triage)

Patient contacts per 1K

387

F2F + phone + video only

28+ day backlog

11.5%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face77.9%
Telephone11.2%
Video / online10.2%
Triage2.7%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %50.1%43.0%+7.1%
Face-to-face %77.9%58.4%+19.5%
Telephone %11.2%21.9%-10.7%
Appts per 1K389.5479.7-90.2
Triage %2.7%8.7%-6.0%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-082024-092025-080336598Same-day % · 2023-08: 39.5%Same-day % · 2023-09: 42.8%Same-day % · 2023-10: 28.8%Same-day % · 2023-12: 45.2%Same-day % · 2024-01: 44.1%Same-day % · 2024-02: 41.7%Same-day % · 2024-03: 42.6%Same-day % · 2024-04: 42.1%Same-day % · 2024-05: 36.6%Same-day % · 2024-06: 36.0%Same-day % · 2024-07: 40.7%Same-day % · 2024-08: 45.6%Same-day % · 2024-09: 36.5%Same-day % · 2024-10: 25.5%Same-day % · 2024-11: 36.7%Same-day % · 2024-12: 44.2%Same-day % · 2025-01: 45.6%Same-day % · 2025-02: 41.6%Same-day % · 2025-03: 43.6%Same-day % · 2025-04: 49.8%Same-day % · 2025-05: 43.1%Same-day % · 2025-06: 38.8%Same-day % · 2025-07: 39.9%Same-day % · 2025-08: 50.1%F2F % · 2023-08: 80.6%F2F % · 2023-09: 75.6%F2F % · 2023-10: 82.9%F2F % · 2023-12: 75.7%F2F % · 2024-01: 70.4%F2F % · 2024-02: 79.3%F2F % · 2024-03: 78.0%F2F % · 2024-04: 79.2%F2F % · 2024-05: 82.4%F2F % · 2024-06: 82.0%F2F % · 2024-07: 83.6%F2F % · 2024-08: 85.6%F2F % · 2024-09: 83.5%F2F % · 2024-10: 87.4%F2F % · 2024-11: 83.5%F2F % · 2024-12: 78.8%F2F % · 2025-01: 73.3%F2F % · 2025-02: 73.3%F2F % · 2025-03: 73.2%F2F % · 2025-04: 72.5%F2F % · 2025-05: 74.3%F2F % · 2025-06: 75.4%F2F % · 2025-07: 74.5%F2F % · 2025-08: 77.9%Phone % · 2023-08: 16.3%Phone % · 2023-09: 20.2%Phone % · 2023-10: 12.8%Phone % · 2023-12: 18.7%Phone % · 2024-01: 23.9%Phone % · 2024-02: 19.8%Phone % · 2024-03: 21.4%Phone % · 2024-04: 19.9%Phone % · 2024-05: 16.8%Phone % · 2024-06: 16.8%Phone % · 2024-07: 15.6%Phone % · 2024-08: 13.3%Phone % · 2024-09: 15.8%Phone % · 2024-10: 11.7%Phone % · 2024-11: 15.6%Phone % · 2024-12: 16.3%Phone % · 2025-01: 18.3%Phone % · 2025-02: 17.1%Phone % · 2025-03: 17.7%Phone % · 2025-04: 18.0%Phone % · 2025-05: 17.0%Phone % · 2025-06: 16.4%Phone % · 2025-07: 17.2%Phone % · 2025-08: 11.2%Video % · 2023-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.0%Video % · 2024-10: 0.0%Video % · 2024-11: 0.0%Video % · 2024-12: 3.3%Video % · 2025-01: 7.5%Video % · 2025-02: 8.8%Video % · 2025-03: 8.5%Video % · 2025-04: 8.5%Video % · 2025-05: 7.4%Video % · 2025-06: 7.6%Video % · 2025-07: 7.7%Video % · 2025-08: 10.2%Triage % · 2023-08: 3.8%Triage % · 2023-09: 3.9%Triage % · 2023-10: 4.6%Triage % · 2023-12: 1.3%Triage % · 2024-01: 5.3%Triage % · 2024-02: 7.2%Triage % · 2024-03: 7.8%Triage % · 2024-04: 9.1%Triage % · 2024-05: 8.5%Triage % · 2024-06: 10.5%Triage % · 2024-07: 9.0%Triage % · 2024-08: 5.5%Triage % · 2024-09: 10.5%Triage % · 2024-10: 5.9%Triage % · 2024-11: 10.1%Triage % · 2024-12: 7.3%Triage % · 2025-01: 9.1%Triage % · 2025-02: 8.9%Triage % · 2025-03: 8.5%Triage % · 2025-04: 5.3%Triage % · 2025-05: 6.4%Triage % · 2025-06: 7.8%Triage % · 2025-07: 6.6%Triage % · 2025-08: 2.7%

NHS Digital appointments dataset · last 24 months (2023-08 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-082024-092025-084,0615,6457,2288,8122023-08: 5,165 appointments2023-09: 5,440 appointments2023-10: 8,352 appointments2023-12: 4,702 appointments2024-01: 6,773 appointments2024-02: 6,025 appointments2024-03: 5,675 appointments2024-04: 5,771 appointments2024-05: 5,559 appointments2024-06: 5,234 appointments2024-07: 5,955 appointments2024-08: 4,521 appointments2024-09: 5,597 appointments2024-10: 8,288 appointments2024-11: 5,092 appointments2024-12: 4,644 appointments2025-01: 6,819 appointments2025-02: 5,960 appointments2025-03: 6,365 appointments2025-04: 5,266 appointments2025-05: 5,333 appointments2025-06: 5,469 appointments2025-07: 5,801 appointments2025-08: 4,829 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-082024-092025-083284555837112023-08: 416.6 appts per 1,000 patients2023-09: 438.8 appts per 1,000 patients2023-10: 673.7 appts per 1,000 patients2023-12: 379.3 appts per 1,000 patients2024-01: 546.3 appts per 1,000 patients2024-02: 486 appts per 1,000 patients2024-03: 457.7 appts per 1,000 patients2024-04: 465.5 appts per 1,000 patients2024-05: 448.4 appts per 1,000 patients2024-06: 422.2 appts per 1,000 patients2024-07: 480.3 appts per 1,000 patients2024-08: 364.7 appts per 1,000 patients2024-09: 451.4 appts per 1,000 patients2024-10: 668.5 appts per 1,000 patients2024-11: 410.7 appts per 1,000 patients2024-12: 374.6 appts per 1,000 patients2025-01: 550 appts per 1,000 patients2025-02: 480.7 appts per 1,000 patients2025-03: 513.4 appts per 1,000 patients2025-04: 424.7 appts per 1,000 patients2025-05: 430.2 appts per 1,000 patients2025-06: 441.1 appts per 1,000 patients2025-07: 467.9 appts per 1,000 patients2025-08: 389.5 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%August 2023 · Same day: 39.5%August 2023 · 1 day: 5.7%August 2023 · 2–7 days: 15.4%August 2023 · 8–14 days: 13.6%August 2023 · 15–21 days: 7.8%August 2023 · 22–28 days: 7.9%August 2023 · > 28 days: 10.2%September 2023 · Same day: 42.8%September 2023 · 1 day: 4.9%September 2023 · 2–7 days: 15.8%September 2023 · 8–14 days: 12.5%September 2023 · 15–21 days: 7.0%September 2023 · 22–28 days: 7.0%September 2023 · > 28 days: 9.9%October 2023 · Same day: 28.8%October 2023 · 1 day: 3.3%October 2023 · 2–7 days: 13.1%October 2023 · 8–14 days: 10.4%October 2023 · 15–21 days: 8.5%October 2023 · 22–28 days: 7.8%October 2023 · > 28 days: 28.0%December 2023 · Same day: 45.2%December 2023 · 1 day: 4.2%December 2023 · 2–7 days: 13.1%December 2023 · 8–14 days: 12.6%December 2023 · 15–21 days: 9.7%December 2023 · 22–28 days: 7.5%December 2023 · > 28 days: 7.7%January 2024 · Same day: 44.1%January 2024 · 1 day: 4.6%January 2024 · 2–7 days: 18.6%January 2024 · 8–14 days: 10.1%January 2024 · 15–21 days: 7.0%January 2024 · 22–28 days: 6.0%January 2024 · > 28 days: 9.5%February 2024 · Same day: 41.7%February 2024 · 1 day: 4.6%February 2024 · 2–7 days: 14.9%February 2024 · 8–14 days: 14.9%February 2024 · 15–21 days: 9.4%February 2024 · 22–28 days: 8.0%February 2024 · > 28 days: 6.6%March 2024 · Same day: 42.6%March 2024 · 1 day: 4.7%March 2024 · 2–7 days: 15.5%March 2024 · 8–14 days: 13.4%March 2024 · 15–21 days: 6.9%March 2024 · 22–28 days: 8.2%March 2024 · > 28 days: 8.8%April 2024 · Same day: 42.1%April 2024 · 1 day: 5.3%April 2024 · 2–7 days: 14.7%April 2024 · 8–14 days: 12.7%April 2024 · 15–21 days: 6.9%April 2024 · 22–28 days: 4.9%April 2024 · > 28 days: 13.4%May 2024 · Same day: 36.6%May 2024 · 1 day: 4.0%May 2024 · 2–7 days: 16.6%May 2024 · 8–14 days: 15.4%May 2024 · 15–21 days: 9.1%May 2024 · 22–28 days: 5.6%May 2024 · > 28 days: 12.7%June 2024 · Same day: 36.0%June 2024 · 1 day: 4.3%June 2024 · 2–7 days: 18.8%June 2024 · 8–14 days: 14.2%June 2024 · 15–21 days: 7.9%June 2024 · 22–28 days: 6.3%June 2024 · > 28 days: 12.5%July 2024 · Same day: 40.7%July 2024 · 1 day: 4.0%July 2024 · 2–7 days: 17.5%July 2024 · 8–14 days: 14.3%July 2024 · 15–21 days: 6.3%July 2024 · 22–28 days: 5.8%July 2024 · > 28 days: 11.5%August 2024 · Same day: 45.6%August 2024 · 1 day: 6.0%August 2024 · 2–7 days: 16.5%August 2024 · 8–14 days: 9.9%August 2024 · 15–21 days: 5.6%August 2024 · 22–28 days: 4.5%August 2024 · > 28 days: 11.9%September 2024 · Same day: 36.5%September 2024 · 1 day: 4.2%September 2024 · 2–7 days: 19.6%September 2024 · 8–14 days: 12.0%September 2024 · 15–21 days: 6.6%September 2024 · 22–28 days: 6.4%September 2024 · > 28 days: 14.7%October 2024 · Same day: 25.5%October 2024 · 1 day: 3.3%October 2024 · 2–7 days: 12.5%October 2024 · 8–14 days: 12.3%October 2024 · 15–21 days: 11.0%October 2024 · 22–28 days: 8.8%October 2024 · > 28 days: 26.6%November 2024 · Same day: 36.7%November 2024 · 1 day: 3.9%November 2024 · 2–7 days: 14.4%November 2024 · 8–14 days: 9.1%November 2024 · 15–21 days: 10.3%November 2024 · 22–28 days: 14.1%November 2024 · > 28 days: 11.5%December 2024 · Same day: 44.2%December 2024 · 1 day: 3.3%December 2024 · 2–7 days: 12.7%December 2024 · 8–14 days: 7.7%December 2024 · 15–21 days: 9.1%December 2024 · 22–28 days: 14.3%December 2024 · > 28 days: 8.8%January 2025 · Same day: 45.6%January 2025 · 1 day: 3.4%January 2025 · 2–7 days: 14.3%January 2025 · 8–14 days: 8.1%January 2025 · 15–21 days: 6.8%January 2025 · 22–28 days: 6.8%January 2025 · > 28 days: 15.0%February 2025 · Same day: 41.6%February 2025 · 1 day: 5.1%February 2025 · 2–7 days: 11.8%February 2025 · 8–14 days: 10.4%February 2025 · 15–21 days: 13.1%February 2025 · 22–28 days: 10.7%February 2025 · > 28 days: 7.3%March 2025 · Same day: 43.6%March 2025 · 1 day: 4.4%March 2025 · 2–7 days: 12.1%March 2025 · 8–14 days: 8.5%March 2025 · 15–21 days: 13.1%March 2025 · 22–28 days: 10.3%March 2025 · > 28 days: 8.0%April 2025 · Same day: 49.8%April 2025 · 1 day: 4.4%April 2025 · 2–7 days: 9.6%April 2025 · 8–14 days: 6.4%April 2025 · 15–21 days: 6.6%April 2025 · 22–28 days: 11.3%April 2025 · > 28 days: 11.8%May 2025 · Same day: 43.1%May 2025 · 1 day: 4.4%May 2025 · 2–7 days: 10.4%May 2025 · 8–14 days: 6.6%May 2025 · 15–21 days: 7.2%May 2025 · 22–28 days: 7.3%May 2025 · > 28 days: 20.9%June 2025 · Same day: 38.8%June 2025 · 1 day: 4.9%June 2025 · 2–7 days: 12.7%June 2025 · 8–14 days: 9.0%June 2025 · 15–21 days: 8.2%June 2025 · 22–28 days: 9.2%June 2025 · > 28 days: 17.2%July 2025 · Same day: 39.9%July 2025 · 1 day: 5.0%July 2025 · 2–7 days: 13.4%July 2025 · 8–14 days: 7.4%July 2025 · 15–21 days: 6.8%July 2025 · 22–28 days: 10.2%July 2025 · > 28 days: 17.3%August 2025 · Same day: 50.1%August 2025 · 1 day: 5.0%August 2025 · 2–7 days: 10.2%August 2025 · 8–14 days: 6.7%August 2025 · 15–21 days: 9.8%August 2025 · 22–28 days: 6.6%August 2025 · > 28 days: 11.5%Aug '23Dec '23Mar '24Jun '24Sep '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

MEDIUMscore 58/100
  • High demand (>400 appts/1K)
  • Below-average same-day access
  • High long-wait rate (15.3% over 28d)

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-3.1%
Face-to-face %+1.2%
Telephone %-6.2%
Same-day %-0.1%
Appts per 1K-3.1%
Triage %-11.1%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

In August 2025, the Rowcroft Medical Centre's face-to-face appointment percentage was 77.9%, which is lower than the practice's trailing average of 81.4%. This suggests a notable shift in appointment types this month.

Several significant trends have emerged. The phone consultation percentage dropped by 34.9% from July to August, while the video consultation percentage increased by 32.5%. Additionally, the triage percentage saw a substantial decrease of 59.5% in August. These shifts may indicate changes in workflow or recording policies.

To investigate these trends, the practice manager should review the August data to confirm the accuracy of the phone and video consultation percentages. Additionally, verifying whether the decrease in triage aligns with any changes in patient intake processes or system updates could be beneficial.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written 5 days ago). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

triagePct2025-08
value 2.7 · avg 7.7 ± 1.7
phonePct2025-08
value 11.2 · avg 16.2 ± 1.9
triagePct2025-04
value 5.3 · avg 8.6 ± 1.6
f2fPct2025-02
value 73.3 · avg 81.4 ± 3.7
sameDayPct2024-10
value 25.5 · avg 40.2 ± 4.7
total2024-10
value 8288 · avg 5800.3 ± 954.9
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

videoPct2025-08
7.7 → 10.2 (+32.5%)
phonePct2025-08
17.2 → 11.2 (-34.9%)
triagePct2025-08
6.6 → 2.7 (-59.5%)
dnaRate2025-06
2.3 → 1.3 (-43.5%)
dnaRate2025-05
1.4 → 2.3 (+64.3%)
triagePct2025-04
8.5 → 5.3 (-38%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

CQC inspection likelihood

mediumscore 51/100medium confidence
Last inspection: 2016-04-28 · 33 months ago
  • Using CQC review date (2023-07-06) as last assessment. Original inspection date: 2016-04-28.
  • Current rating is good, and the latest CQC assessment date is 2023-07-06 (33 months ago).
  • Report date falls outside the 2017–2022 focused-assessment window signal.
  • Model is directional: 2 supporting signals are currently unavailable.
  • CQC focused assessments reference 10 non-clinical quality statements and typically provide at least 5 working days notice.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Workforce capacity

GP FTE

6.35

Nurse FTE

1.72

Direct Patient Care FTE

6.85

Admin FTE

6.2

1 practices reporting · 100.0% coverage

Staff group mix

GP6.3 FTE · 30%
Nurse1.7 FTE · 8%
Direct Patient Care6.8 FTE · 32%
Admin6.2 FTE · 29%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP6.35 FTE · 8 headcount
Partner3.60 FTE (57%) · 4 hc
Salaried2.00 FTE (31%) · 3 hc
Training (ST/F)0.75 FTE (12%) · 1 hc
Nurses1.72 FTE · 2 headcount
Practice Nurse0.72 FTE (42%) · 1 hc
Advanced / Specialist1.00 FTE (58%) · 1 hc
Admin / Non-clinical6.20 FTE · 9 headcount
Management0.75 FTE (12%) · 1 hc
Reception / Admin5.45 FTE (88%) · 8 hc
Direct Patient Care6.86 FTE · 9 headcount
Pharmacist3.43 FTE (50%) · 4 hc
HCA / Nursing Assistant1.44 FTE (21%) · 2 hc
Other1.99 FTE (29%) · 3 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-0314811GP · 2024-03: 8 FTEGP · 2024-04: 8 FTEGP · 2024-05: 8 FTEGP · 2024-06: 8 FTEGP · 2024-07: 8 FTEGP · 2024-08: 8 FTEGP · 2024-09: 8 FTEGP · 2024-10: 8 FTEGP · 2024-11: 8 FTEGP · 2024-12: 8 FTEGP · 2025-01: 9 FTEGP · 2025-02: 8 FTEGP · 2025-03: 8 FTEGP · 2025-04: 7 FTEGP · 2025-05: 7 FTEGP · 2025-06: 7 FTEGP · 2025-07: 7 FTEGP · 2025-08: 7 FTEGP · 2025-09: 7 FTEGP · 2025-10: 7 FTEGP · 2025-11: 6 FTEGP · 2025-12: 6 FTEGP · 2026-01: 6 FTEGP · 2026-02: 6 FTEGP · 2026-03: 6 FTENurse · 2024-03: 3 FTENurse · 2024-04: 3 FTENurse · 2024-05: 3 FTENurse · 2024-06: 3 FTENurse · 2024-07: 3 FTENurse · 2024-08: 3 FTENurse · 2024-09: 3 FTENurse · 2024-10: 3 FTENurse · 2024-11: 3 FTENurse · 2024-12: 3 FTENurse · 2025-01: 3 FTENurse · 2025-02: 3 FTENurse · 2025-03: 3 FTENurse · 2025-04: 3 FTENurse · 2025-05: 3 FTENurse · 2025-06: 3 FTENurse · 2025-07: 3 FTENurse · 2025-08: 3 FTENurse · 2025-09: 3 FTENurse · 2025-10: 3 FTENurse · 2025-11: 2 FTENurse · 2025-12: 2 FTENurse · 2026-01: 2 FTENurse · 2026-02: 2 FTENurse · 2026-03: 2 FTEDPC · 2024-03: 9 FTEDPC · 2024-04: 9 FTEDPC · 2024-05: 9 FTEDPC · 2024-06: 9 FTEDPC · 2024-07: 9 FTEDPC · 2024-08: 9 FTEDPC · 2024-09: 9 FTEDPC · 2024-10: 9 FTEDPC · 2024-11: 9 FTEDPC · 2024-12: 9 FTEDPC · 2025-01: 9 FTEDPC · 2025-02: 9 FTEDPC · 2025-03: 9 FTEDPC · 2025-04: 9 FTEDPC · 2025-05: 9 FTEDPC · 2025-06: 9 FTEDPC · 2025-07: 9 FTEDPC · 2025-08: 9 FTEDPC · 2025-09: 9 FTEDPC · 2025-10: 9 FTEDPC · 2025-11: 7 FTEDPC · 2025-12: 7 FTEDPC · 2026-01: 7 FTEDPC · 2026-02: 7 FTEDPC · 2026-03: 7 FTEAdmin · 2024-03: 10 FTEAdmin · 2024-04: 10 FTEAdmin · 2024-05: 10 FTEAdmin · 2024-06: 10 FTEAdmin · 2024-07: 10 FTEAdmin · 2024-08: 10 FTEAdmin · 2024-09: 10 FTEAdmin · 2024-10: 10 FTEAdmin · 2024-11: 10 FTEAdmin · 2024-12: 10 FTEAdmin · 2025-01: 10 FTEAdmin · 2025-02: 10 FTEAdmin · 2025-03: 10 FTEAdmin · 2025-04: 10 FTEAdmin · 2025-05: 10 FTEAdmin · 2025-06: 10 FTEAdmin · 2025-07: 10 FTEAdmin · 2025-08: 10 FTEAdmin · 2025-09: 10 FTEAdmin · 2025-10: 10 FTEAdmin · 2025-11: 6 FTEAdmin · 2025-12: 6 FTEAdmin · 2026-01: 6 FTEAdmin · 2026-02: 6 FTEAdmin · 2026-03: 6 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good84.9%
Phone easy46.7%
Website easy78.1%
100.0% coverage

Prescribing volume

1.54

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.