GP Practice

Beeches Green Surgery

L84039

Compare to

Registered patients

8,985

NHS Digital list size

GP FTE

6.43

NHS Digital workforce

Patients per GP FTE

1,397

Items per patient

1.38

prescribing volume

GPPS overall good

96.2%

patient experience

Access KPIs · August 2025

Same-day %

24.2%

Month: August 2025

Appts per 1K patients

394

all bookings (incl. triage)

Patient contacts per 1K

362

F2F + phone + video only

28+ day backlog

8.8%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face85.8%
Telephone6.2%
Triage0.0%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %24.2%43.0%-18.8%
Face-to-face %85.8%58.4%+27.4%
Telephone %6.2%21.9%-15.7%
Appts per 1K393.8479.7-85.9
Triage %0.0%8.7%-8.7%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-082024-092025-0803367100Same-day % · 2023-08: 30.1%Same-day % · 2023-09: 26.0%Same-day % · 2023-10: 18.4%Same-day % · 2023-12: 33.9%Same-day % · 2024-01: 32.0%Same-day % · 2024-02: 27.5%Same-day % · 2024-03: 29.5%Same-day % · 2024-04: 27.5%Same-day % · 2024-05: 28.6%Same-day % · 2024-06: 26.7%Same-day % · 2024-07: 27.1%Same-day % · 2024-08: 26.5%Same-day % · 2024-09: 25.0%Same-day % · 2024-10: 16.9%Same-day % · 2024-11: 23.6%Same-day % · 2024-12: 27.3%Same-day % · 2025-01: 27.1%Same-day % · 2025-02: 25.8%Same-day % · 2025-03: 26.4%Same-day % · 2025-04: 21.2%Same-day % · 2025-05: 24.4%Same-day % · 2025-06: 25.7%Same-day % · 2025-07: 24.2%Same-day % · 2025-08: 24.2%F2F % · 2023-08: 80.0%F2F % · 2023-09: 77.2%F2F % · 2023-10: 86.6%F2F % · 2023-12: 78.6%F2F % · 2024-01: 79.5%F2F % · 2024-02: 82.1%F2F % · 2024-03: 82.5%F2F % · 2024-04: 84.1%F2F % · 2024-05: 81.7%F2F % · 2024-06: 85.4%F2F % · 2024-07: 84.5%F2F % · 2024-08: 85.4%F2F % · 2024-09: 86.0%F2F % · 2024-10: 89.2%F2F % · 2024-11: 85.9%F2F % · 2024-12: 83.2%F2F % · 2025-01: 83.4%F2F % · 2025-02: 83.8%F2F % · 2025-03: 82.1%F2F % · 2025-04: 86.6%F2F % · 2025-05: 82.4%F2F % · 2025-06: 81.5%F2F % · 2025-07: 82.6%F2F % · 2025-08: 85.8%Phone % · 2023-08: 6.4%Phone % · 2023-09: 5.5%Phone % · 2023-10: 4.0%Phone % · 2023-12: 9.1%Phone % · 2024-01: 8.8%Phone % · 2024-02: 8.2%Phone % · 2024-03: 8.1%Phone % · 2024-04: 7.4%Phone % · 2024-05: 7.3%Phone % · 2024-06: 7.0%Phone % · 2024-07: 7.8%Phone % · 2024-08: 7.0%Phone % · 2024-09: 6.5%Phone % · 2024-10: 4.1%Phone % · 2024-11: 6.6%Phone % · 2024-12: 6.7%Phone % · 2025-01: 8.0%Phone % · 2025-02: 7.5%Phone % · 2025-03: 8.5%Phone % · 2025-04: 6.4%Phone % · 2025-05: 8.1%Phone % · 2025-06: 8.9%Phone % · 2025-07: 7.5%Phone % · 2025-08: 6.2%Video % · 2023-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.0%Video % · 2024-10: 0.0%Video % · 2024-11: 0.0%Video % · 2024-12: 0.0%Video % · 2025-01: 0.0%Video % · 2025-02: 0.0%Video % · 2025-03: 0.0%Video % · 2025-04: 0.0%Video % · 2025-05: 0.0%Video % · 2025-06: 0.0%Video % · 2025-07: 0.0%Video % · 2025-08: 0.0%Triage % · 2023-08: 0.0%Triage % · 2023-09: 0.0%Triage % · 2023-10: 0.0%Triage % · 2023-12: 0.0%Triage % · 2024-01: 0.2%Triage % · 2024-02: 0.0%Triage % · 2024-03: 0.0%Triage % · 2024-04: 0.0%Triage % · 2024-05: 0.0%Triage % · 2024-06: 0.0%Triage % · 2024-07: 0.0%Triage % · 2024-08: 0.0%Triage % · 2024-09: 0.0%Triage % · 2024-10: 0.0%Triage % · 2024-11: 0.0%Triage % · 2024-12: 0.0%Triage % · 2025-01: 0.0%Triage % · 2025-02: 0.0%Triage % · 2025-03: 0.0%Triage % · 2025-04: 0.0%Triage % · 2025-05: 0.0%Triage % · 2025-06: 0.0%Triage % · 2025-07: 0.0%Triage % · 2025-08: 0.0%

NHS Digital appointments dataset · last 24 months (2023-08 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-082024-092025-082,7784,0185,2586,4982023-08: 3,748 appointments2023-09: 3,854 appointments2023-10: 5,568 appointments2023-12: 3,478 appointments2024-01: 3,841 appointments2024-02: 3,896 appointments2024-03: 3,414 appointments2024-04: 3,610 appointments2024-05: 3,940 appointments2024-06: 3,138 appointments2024-07: 3,947 appointments2024-08: 3,322 appointments2024-09: 3,853 appointments2024-10: 6,138 appointments2024-11: 4,058 appointments2024-12: 3,356 appointments2025-01: 3,706 appointments2025-02: 3,521 appointments2025-03: 3,872 appointments2025-04: 4,344 appointments2025-05: 3,211 appointments2025-06: 3,182 appointments2025-07: 4,059 appointments2025-08: 3,538 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-082024-092025-083094475857232023-08: 417.1 appts per 1,000 patients2023-09: 428.9 appts per 1,000 patients2023-10: 619.7 appts per 1,000 patients2023-12: 387.1 appts per 1,000 patients2024-01: 427.5 appts per 1,000 patients2024-02: 433.6 appts per 1,000 patients2024-03: 380 appts per 1,000 patients2024-04: 401.8 appts per 1,000 patients2024-05: 438.5 appts per 1,000 patients2024-06: 349.2 appts per 1,000 patients2024-07: 439.3 appts per 1,000 patients2024-08: 369.7 appts per 1,000 patients2024-09: 428.8 appts per 1,000 patients2024-10: 683.1 appts per 1,000 patients2024-11: 451.6 appts per 1,000 patients2024-12: 373.5 appts per 1,000 patients2025-01: 412.5 appts per 1,000 patients2025-02: 391.9 appts per 1,000 patients2025-03: 430.9 appts per 1,000 patients2025-04: 483.5 appts per 1,000 patients2025-05: 357.4 appts per 1,000 patients2025-06: 354.1 appts per 1,000 patients2025-07: 451.8 appts per 1,000 patients2025-08: 393.8 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%August 2023 · Same day: 30.1%August 2023 · 1 day: 4.9%August 2023 · 2–7 days: 13.0%August 2023 · 8–14 days: 21.5%August 2023 · 15–21 days: 13.1%August 2023 · 22–28 days: 6.8%August 2023 · > 28 days: 10.7%September 2023 · Same day: 26.0%September 2023 · 1 day: 5.3%September 2023 · 2–7 days: 16.5%September 2023 · 8–14 days: 19.5%September 2023 · 15–21 days: 12.5%September 2023 · 22–28 days: 7.7%September 2023 · > 28 days: 12.6%October 2023 · Same day: 18.4%October 2023 · 1 day: 4.5%October 2023 · 2–7 days: 13.3%October 2023 · 8–14 days: 15.9%October 2023 · 15–21 days: 12.5%October 2023 · 22–28 days: 5.7%October 2023 · > 28 days: 29.8%December 2023 · Same day: 33.9%December 2023 · 1 day: 4.9%December 2023 · 2–7 days: 18.7%December 2023 · 8–14 days: 18.8%December 2023 · 15–21 days: 7.4%December 2023 · 22–28 days: 6.2%December 2023 · > 28 days: 10.1%January 2024 · Same day: 32.0%January 2024 · 1 day: 6.8%January 2024 · 2–7 days: 15.0%January 2024 · 8–14 days: 18.9%January 2024 · 15–21 days: 9.3%January 2024 · 22–28 days: 7.1%January 2024 · > 28 days: 10.9%February 2024 · Same day: 27.5%February 2024 · 1 day: 5.7%February 2024 · 2–7 days: 22.9%February 2024 · 8–14 days: 16.3%February 2024 · 15–21 days: 10.0%February 2024 · 22–28 days: 8.8%February 2024 · > 28 days: 8.7%March 2024 · Same day: 29.5%March 2024 · 1 day: 5.7%March 2024 · 2–7 days: 16.6%March 2024 · 8–14 days: 18.2%March 2024 · 15–21 days: 12.7%March 2024 · 22–28 days: 6.7%March 2024 · > 28 days: 10.7%April 2024 · Same day: 27.5%April 2024 · 1 day: 4.8%April 2024 · 2–7 days: 11.3%April 2024 · 8–14 days: 21.4%April 2024 · 15–21 days: 15.4%April 2024 · 22–28 days: 7.8%April 2024 · > 28 days: 11.9%May 2024 · Same day: 28.6%May 2024 · 1 day: 5.0%May 2024 · 2–7 days: 10.8%May 2024 · 8–14 days: 20.5%May 2024 · 15–21 days: 14.6%May 2024 · 22–28 days: 9.9%May 2024 · > 28 days: 10.5%June 2024 · Same day: 26.7%June 2024 · 1 day: 5.1%June 2024 · 2–7 days: 14.6%June 2024 · 8–14 days: 21.7%June 2024 · 15–21 days: 11.3%June 2024 · 22–28 days: 9.4%June 2024 · > 28 days: 11.1%July 2024 · Same day: 27.1%July 2024 · 1 day: 4.4%July 2024 · 2–7 days: 14.8%July 2024 · 8–14 days: 19.3%July 2024 · 15–21 days: 15.6%July 2024 · 22–28 days: 7.8%July 2024 · > 28 days: 11.1%August 2024 · Same day: 26.5%August 2024 · 1 day: 6.7%August 2024 · 2–7 days: 18.9%August 2024 · 8–14 days: 20.1%August 2024 · 15–21 days: 8.5%August 2024 · 22–28 days: 6.1%August 2024 · > 28 days: 13.3%September 2024 · Same day: 25.0%September 2024 · 1 day: 4.6%September 2024 · 2–7 days: 18.8%September 2024 · 8–14 days: 24.8%September 2024 · 15–21 days: 9.0%September 2024 · 22–28 days: 6.8%September 2024 · > 28 days: 11.0%October 2024 · Same day: 16.9%October 2024 · 1 day: 3.7%October 2024 · 2–7 days: 12.5%October 2024 · 8–14 days: 16.2%October 2024 · 15–21 days: 10.5%October 2024 · 22–28 days: 7.5%October 2024 · > 28 days: 32.6%November 2024 · Same day: 23.6%November 2024 · 1 day: 5.1%November 2024 · 2–7 days: 21.3%November 2024 · 8–14 days: 19.3%November 2024 · 15–21 days: 12.0%November 2024 · 22–28 days: 6.8%November 2024 · > 28 days: 11.8%December 2024 · Same day: 27.3%December 2024 · 1 day: 5.3%December 2024 · 2–7 days: 19.4%December 2024 · 8–14 days: 18.2%December 2024 · 15–21 days: 10.0%December 2024 · 22–28 days: 7.7%December 2024 · > 28 days: 12.1%January 2025 · Same day: 27.1%January 2025 · 1 day: 4.5%January 2025 · 2–7 days: 20.1%January 2025 · 8–14 days: 18.3%January 2025 · 15–21 days: 9.8%January 2025 · 22–28 days: 6.7%January 2025 · > 28 days: 13.5%February 2025 · Same day: 25.8%February 2025 · 1 day: 5.9%February 2025 · 2–7 days: 15.7%February 2025 · 8–14 days: 22.0%February 2025 · 15–21 days: 11.1%February 2025 · 22–28 days: 9.0%February 2025 · > 28 days: 10.6%March 2025 · Same day: 26.4%March 2025 · 1 day: 5.5%March 2025 · 2–7 days: 19.6%March 2025 · 8–14 days: 19.9%March 2025 · 15–21 days: 11.3%March 2025 · 22–28 days: 6.3%March 2025 · > 28 days: 11.0%April 2025 · Same day: 21.2%April 2025 · 1 day: 6.1%April 2025 · 2–7 days: 14.6%April 2025 · 8–14 days: 19.5%April 2025 · 15–21 days: 10.5%April 2025 · 22–28 days: 6.9%April 2025 · > 28 days: 21.1%May 2025 · Same day: 24.4%May 2025 · 1 day: 5.7%May 2025 · 2–7 days: 11.2%May 2025 · 8–14 days: 22.5%May 2025 · 15–21 days: 15.9%May 2025 · 22–28 days: 8.5%May 2025 · > 28 days: 11.9%June 2025 · Same day: 25.7%June 2025 · 1 day: 5.0%June 2025 · 2–7 days: 13.3%June 2025 · 8–14 days: 15.8%June 2025 · 15–21 days: 17.5%June 2025 · 22–28 days: 9.7%June 2025 · > 28 days: 13.0%July 2025 · Same day: 24.2%July 2025 · 1 day: 6.4%July 2025 · 2–7 days: 18.1%July 2025 · 8–14 days: 17.3%July 2025 · 15–21 days: 13.6%July 2025 · 22–28 days: 9.2%July 2025 · > 28 days: 11.2%August 2025 · Same day: 24.2%August 2025 · 1 day: 7.4%August 2025 · 2–7 days: 22.8%August 2025 · 8–14 days: 20.1%August 2025 · 15–21 days: 10.3%August 2025 · 22–28 days: 6.4%August 2025 · > 28 days: 8.8%Aug '23Dec '23Mar '24Jun '24Sep '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

MEDIUMscore 68/100
  • Moderate demand
  • Low same-day access (24.7%)
  • High long-wait rate (11% over 28d)

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-2%
Face-to-face %+0.2%
Telephone %-2.8%
Same-day %-0.1%
Appts per 1K-2%
Triage %+18.4%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, Beeches Green Surgery saw a notable drop in total appointments per thousand patients, down by 2% compared to the practice's trailing average. The DNA rate also decreased by 5.9% this month, which is a positive trend. However, the phone percentage has decreased by 2.8%, which might indicate a shift in patient preference or operational changes.

Several trends and step changes are worth noting. The triage percentage has seen a significant increase of 18.4%, which could suggest a shift in how appointments are being managed or recorded. The phone percentage experienced a substantial drop of 61% in November 2024, which might reflect a change in patient communication methods or operational adjustments. Additionally, the DNA rate saw a dramatic decrease of 79.2% in November 2024, which could indicate improved patient attendance or changes in appointment scheduling.

To investigate these trends, the practice manager should review the triage percentage increase to understand if it aligns with any system changes or policy shifts. Additionally, verifying the significant drop in the phone percentage in November 2024 could provide insights into patient communication preferences and operational efficiency.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written 5 days ago). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

triagePct2025-05
value 0 · avg 0 ± 0
sameDayPct2024-10
value 16.9 · avg 27.4 ± 3.6
phonePct2024-10
value 4.1 · avg 7.2 ± 1.4
f2fPct2024-10
value 89.2 · avg 82.8 ± 3
total2024-10
value 6138 · avg 3821.8 ± 586.9
dnaRate2024-10
value 26.4 · avg 2.9 ± 0.6
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

triagePct2025-06
0 → 0 (-100%)
triagePct2025-05
0 → 0 (+35.3%)
phonePct2024-11
4.1 → 6.6 (+61%)
dnaRate2024-11
26.4 → 5.5 (-79.2%)
phonePct2024-10
6.5 → 4.1 (-36.9%)
dnaRate2024-10
4.5 → 26.4 (+486.7%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

CQC inspection likelihood

mediumscore 51/100medium confidence
Last inspection: 2017-06-20 · 33 months ago
  • Using CQC review date (2023-07-06) as last assessment. Original inspection date: 2017-06-20.
  • Current rating is good, and the latest CQC assessment date is 2023-07-06 (33 months ago).
  • Report date falls outside the 2017–2022 focused-assessment window signal.
  • Model is directional: 2 supporting signals are currently unavailable.
  • CQC focused assessments reference 10 non-clinical quality statements and typically provide at least 5 working days notice.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Workforce capacity

GP FTE

6.43

Nurse FTE

2.8

Direct Patient Care FTE

1.47

Admin FTE

8.04

1 practices reporting · 100.0% coverage

Staff group mix

GP6.4 FTE · 34%
Nurse2.8 FTE · 15%
Direct Patient Care1.5 FTE · 8%
Admin8.0 FTE · 43%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP6.42 FTE · 9 headcount
Partner4.93 FTE (77%) · 7 hc
Training (ST/F)1.49 FTE (23%) · 2 hc
Nurses2.80 FTE · 4 headcount
Practice Nurse2.00 FTE (71%) · 3 hc
Advanced / Specialist0.80 FTE (29%) · 1 hc
Admin / Non-clinical8.04 FTE · 10 headcount
Management1.99 FTE (25%) · 2 hc
Reception / Admin5.12 FTE (64%) · 7 hc
Apprentice0.93 FTE (12%) · 1 hc
Direct Patient Care1.47 FTE · 2 headcount
HCA / Nursing Assistant1.47 FTE (100%) · 2 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-031369GP · 2024-03: 6 FTEGP · 2024-04: 6 FTEGP · 2024-05: 6 FTEGP · 2024-06: 6 FTEGP · 2024-07: 6 FTEGP · 2024-08: 6 FTEGP · 2024-09: 6 FTEGP · 2024-10: 7 FTEGP · 2024-11: 7 FTEGP · 2024-12: 7 FTEGP · 2025-01: 6 FTEGP · 2025-02: 7 FTEGP · 2025-03: 7 FTEGP · 2025-04: 7 FTEGP · 2025-05: 7 FTEGP · 2025-06: 7 FTEGP · 2025-07: 7 FTEGP · 2025-08: 6 FTEGP · 2025-09: 6 FTEGP · 2025-10: 6 FTEGP · 2025-11: 6 FTEGP · 2025-12: 6 FTEGP · 2026-01: 7 FTEGP · 2026-02: 6 FTEGP · 2026-03: 6 FTENurse · 2024-03: 3 FTENurse · 2024-04: 3 FTENurse · 2024-05: 3 FTENurse · 2024-06: 3 FTENurse · 2024-07: 3 FTENurse · 2024-08: 3 FTENurse · 2024-09: 3 FTENurse · 2024-10: 3 FTENurse · 2024-11: 3 FTENurse · 2024-12: 3 FTENurse · 2025-01: 3 FTENurse · 2025-02: 3 FTENurse · 2025-03: 3 FTENurse · 2025-04: 3 FTENurse · 2025-05: 3 FTENurse · 2025-06: 3 FTENurse · 2025-07: 3 FTENurse · 2025-08: 3 FTENurse · 2025-09: 3 FTENurse · 2025-10: 3 FTENurse · 2025-11: 3 FTENurse · 2025-12: 3 FTENurse · 2026-01: 3 FTENurse · 2026-02: 3 FTENurse · 2026-03: 3 FTEDPC · 2024-03: 1 FTEDPC · 2024-04: 1 FTEDPC · 2024-05: 1 FTEDPC · 2024-06: 1 FTEDPC · 2024-07: 1 FTEDPC · 2024-08: 1 FTEDPC · 2024-09: 1 FTEDPC · 2024-10: 1 FTEDPC · 2024-11: 1 FTEDPC · 2024-12: 1 FTEDPC · 2025-01: 1 FTEDPC · 2025-02: 1 FTEDPC · 2025-03: 1 FTEDPC · 2025-04: 1 FTEDPC · 2025-05: 1 FTEDPC · 2025-06: 1 FTEDPC · 2025-07: 1 FTEDPC · 2025-08: 1 FTEDPC · 2025-09: 1 FTEDPC · 2025-10: 1 FTEDPC · 2025-11: 1 FTEDPC · 2025-12: 1 FTEDPC · 2026-01: 1 FTEDPC · 2026-02: 1 FTEDPC · 2026-03: 1 FTEAdmin · 2024-03: 8 FTEAdmin · 2024-04: 8 FTEAdmin · 2024-05: 8 FTEAdmin · 2024-06: 8 FTEAdmin · 2024-07: 8 FTEAdmin · 2024-08: 8 FTEAdmin · 2024-09: 8 FTEAdmin · 2024-10: 8 FTEAdmin · 2024-11: 8 FTEAdmin · 2024-12: 8 FTEAdmin · 2025-01: 8 FTEAdmin · 2025-02: 8 FTEAdmin · 2025-03: 8 FTEAdmin · 2025-04: 8 FTEAdmin · 2025-05: 8 FTEAdmin · 2025-06: 8 FTEAdmin · 2025-07: 8 FTEAdmin · 2025-08: 8 FTEAdmin · 2025-09: 8 FTEAdmin · 2025-10: 8 FTEAdmin · 2025-11: 8 FTEAdmin · 2025-12: 8 FTEAdmin · 2026-01: 8 FTEAdmin · 2026-02: 8 FTEAdmin · 2026-03: 8 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good96.2%
Phone easy51.2%
Website easy84.3%
100.0% coverage

Prescribing volume

1.38

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.