GP Practice

The Stoke Road Surgery,

L84048

Compare to

Registered patients

10,387

NHS Digital list size

Items per patient

1.92

prescribing volume

GPPS overall good

1.2%

patient experience

Limited classification in NHS Digital return

1,156 appointments were recorded for August 2025 without an appointment mode (Face-to-Face / Phone / Video) or a wait-time band — every record falls into "Unknown" at source. The mode-mix, wait-distribution and same-day cards therefore cannot be displayed for this month.

This is a clinical-system template configuration at the practice (common with older TPP / EMIS setups that don't map appointment categories into the NHS Digital extract). The total volume above is accurate; only the breakdowns are unavailable.

Access KPIs · August 2025

Appts per 1K patients

111

all bookings (incl. triage)

Patient contacts per 1K

0.0

F2F + phone + video only

Source: NHS Digital appointments dataset (latest published month).

vs National average

KPIThis practiceNational avgΔ
Face-to-face %0.0%58.4%-58.4%
Telephone %0.0%21.9%-21.9%
Appts per 1K111.3479.7-368.4
Triage %0.0%8.7%-8.7%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-082024-092025-080000F2F % · 2023-08: 0.0%F2F % · 2023-09: 0.0%F2F % · 2023-10: 0.0%F2F % · 2023-12: 0.0%F2F % · 2024-01: 0.0%F2F % · 2024-02: 0.0%F2F % · 2024-03: 0.0%F2F % · 2024-04: 0.0%F2F % · 2024-05: 0.0%F2F % · 2024-06: 0.0%F2F % · 2024-07: 0.0%F2F % · 2024-08: 0.0%F2F % · 2024-09: 0.0%F2F % · 2024-10: 0.0%F2F % · 2024-11: 0.0%F2F % · 2024-12: 0.0%F2F % · 2025-01: 0.0%F2F % · 2025-02: 0.0%F2F % · 2025-03: 0.0%F2F % · 2025-04: 0.0%F2F % · 2025-05: 0.0%F2F % · 2025-06: 0.0%F2F % · 2025-07: 0.0%F2F % · 2025-08: 0.0%Phone % · 2023-08: 0.0%Phone % · 2023-09: 0.0%Phone % · 2023-10: 0.0%Phone % · 2023-12: 0.0%Phone % · 2024-01: 0.0%Phone % · 2024-02: 0.0%Phone % · 2024-03: 0.0%Phone % · 2024-04: 0.0%Phone % · 2024-05: 0.0%Phone % · 2024-06: 0.0%Phone % · 2024-07: 0.0%Phone % · 2024-08: 0.0%Phone % · 2024-09: 0.0%Phone % · 2024-10: 0.0%Phone % · 2024-11: 0.0%Phone % · 2024-12: 0.0%Phone % · 2025-01: 0.0%Phone % · 2025-02: 0.0%Phone % · 2025-03: 0.0%Phone % · 2025-04: 0.0%Phone % · 2025-05: 0.0%Phone % · 2025-06: 0.0%Phone % · 2025-07: 0.0%Phone % · 2025-08: 0.0%Video % · 2023-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.0%Video % · 2024-10: 0.0%Video % · 2024-11: 0.0%Video % · 2024-12: 0.0%Video % · 2025-01: 0.0%Video % · 2025-02: 0.0%Video % · 2025-03: 0.0%Video % · 2025-04: 0.0%Video % · 2025-05: 0.0%Video % · 2025-06: 0.0%Video % · 2025-07: 0.0%Video % · 2025-08: 0.0%Triage % · 2023-08: 0.0%Triage % · 2023-09: 0.0%Triage % · 2023-10: 0.0%Triage % · 2023-12: 0.0%Triage % · 2024-01: 0.0%Triage % · 2024-02: 0.0%Triage % · 2024-03: 0.0%Triage % · 2024-04: 0.0%Triage % · 2024-05: 0.0%Triage % · 2024-06: 0.0%Triage % · 2024-07: 0.0%Triage % · 2024-08: 0.0%Triage % · 2024-09: 0.0%Triage % · 2024-10: 0.0%Triage % · 2024-11: 0.0%Triage % · 2024-12: 0.0%Triage % · 2025-01: 0.0%Triage % · 2025-02: 0.0%Triage % · 2025-03: 0.0%Triage % · 2025-04: 0.0%Triage % · 2025-05: 0.0%Triage % · 2025-06: 0.0%Triage % · 2025-07: 0.0%Triage % · 2025-08: 0.0%

NHS Digital appointments dataset · last 24 months (2023-08 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-082024-092025-081,0851,2871,4891,6912023-08: 1,440 appointments2023-09: 1,476 appointments2023-10: 1,414 appointments2023-12: 1,362 appointments2024-01: 1,443 appointments2024-02: 1,455 appointments2024-03: 1,632 appointments2024-04: 1,276 appointments2024-05: 1,275 appointments2024-06: 1,241 appointments2024-07: 1,430 appointments2024-08: 1,144 appointments2024-09: 1,229 appointments2024-10: 1,391 appointments2024-11: 1,251 appointments2024-12: 1,377 appointments2025-01: 1,353 appointments2025-02: 1,415 appointments2025-03: 1,442 appointments2025-04: 1,371 appointments2025-05: 1,315 appointments2025-06: 1,334 appointments2025-07: 1,369 appointments2025-08: 1,156 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-082024-092025-081041241431632023-08: 138.6 appts per 1,000 patients2023-09: 142.1 appts per 1,000 patients2023-10: 136.1 appts per 1,000 patients2023-12: 131.1 appts per 1,000 patients2024-01: 138.9 appts per 1,000 patients2024-02: 140.1 appts per 1,000 patients2024-03: 157.1 appts per 1,000 patients2024-04: 122.8 appts per 1,000 patients2024-05: 122.7 appts per 1,000 patients2024-06: 119.5 appts per 1,000 patients2024-07: 137.7 appts per 1,000 patients2024-08: 110.1 appts per 1,000 patients2024-09: 118.3 appts per 1,000 patients2024-10: 133.9 appts per 1,000 patients2024-11: 120.4 appts per 1,000 patients2024-12: 132.6 appts per 1,000 patients2025-01: 130.3 appts per 1,000 patients2025-02: 136.2 appts per 1,000 patients2025-03: 138.8 appts per 1,000 patients2025-04: 132 appts per 1,000 patients2025-05: 126.6 appts per 1,000 patients2025-06: 128.4 appts per 1,000 patients2025-07: 131.8 appts per 1,000 patients2025-08: 111.3 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Demand pressure

LOWscore 0/100

No specific risk factors detected.

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-3%
Face-to-face %0%
Telephone %0%
Same-day %0%
Appts per 1K-3%
Triage %0%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, the total number of appointments fell to 1156, which is significantly below the practice's trailing average of 1332.6. This represents a notable decrease of 176.6 appointments compared to the average.

In 2025-08, there was a marked drop in total appointments, a trend that also appeared in 2024-08. This consistent decline suggests a potential issue with appointment scheduling or patient engagement that warrants further investigation.

To address this, the practice manager should review the appointment scheduling system for any recent changes and assess patient feedback to understand if there are underlying issues affecting appointment numbers.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written 5 days ago). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (2)

total2025-08
value 1156 · avg 1332.6 ± 82
total2024-08
value 1144 · avg 1407 ± 102.4
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

CQC inspection likelihood

mediumscore 51/100medium confidence
Last inspection: 2017-08-22 · 33 months ago
  • Using CQC review date (2023-07-06) as last assessment. Original inspection date: 2017-08-22.
  • Current rating is good, and the latest CQC assessment date is 2023-07-06 (33 months ago).
  • Report date falls outside the 2017–2022 focused-assessment window signal.
  • Model is directional: 2 supporting signals are currently unavailable.
  • CQC focused assessments reference 10 non-clinical quality statements and typically provide at least 5 working days notice.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Patient experience (GPPS)

Overall good1.2%
Phone easy1.1%
Website easy67.8%
100.0% coverage

Prescribing volume

1.92

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.