GP Practice

Crewkerne Health Centre, Crewkerne

L85004

Compare to

Registered patients

12,407

NHS Digital list size

Items per patient

1.75

prescribing volume

GPPS overall good

1.4%

patient experience

Limited classification in NHS Digital return

1,336 appointments were recorded for August 2025 without an appointment mode (Face-to-Face / Phone / Video) or a wait-time band — every record falls into "Unknown" at source. The mode-mix, wait-distribution and same-day cards therefore cannot be displayed for this month.

This is a clinical-system template configuration at the practice (common with older TPP / EMIS setups that don't map appointment categories into the NHS Digital extract). The total volume above is accurate; only the breakdowns are unavailable.

Access KPIs · August 2025

Appts per 1K patients

108

all bookings (incl. triage)

Patient contacts per 1K

0.0

F2F + phone + video only

Source: NHS Digital appointments dataset (latest published month).

vs National average

KPIThis practiceNational avgΔ
Face-to-face %0.0%58.4%-58.4%
Telephone %0.0%21.9%-21.9%
Appts per 1K107.7479.7-372.0
Triage %0.0%8.7%-8.7%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-082024-092025-080000F2F % · 2023-08: 0.0%F2F % · 2023-09: 0.0%F2F % · 2023-10: 0.0%F2F % · 2023-12: 0.0%F2F % · 2024-01: 0.0%F2F % · 2024-02: 0.0%F2F % · 2024-03: 0.0%F2F % · 2024-04: 0.0%F2F % · 2024-05: 0.0%F2F % · 2024-06: 0.0%F2F % · 2024-07: 0.0%F2F % · 2024-08: 0.0%F2F % · 2024-09: 0.0%F2F % · 2024-10: 0.0%F2F % · 2024-11: 0.0%F2F % · 2024-12: 0.0%F2F % · 2025-01: 0.0%F2F % · 2025-02: 0.0%F2F % · 2025-03: 0.0%F2F % · 2025-04: 0.0%F2F % · 2025-05: 0.0%F2F % · 2025-06: 0.0%F2F % · 2025-07: 0.0%F2F % · 2025-08: 0.0%Phone % · 2023-08: 0.0%Phone % · 2023-09: 0.0%Phone % · 2023-10: 0.0%Phone % · 2023-12: 0.0%Phone % · 2024-01: 0.0%Phone % · 2024-02: 0.0%Phone % · 2024-03: 0.0%Phone % · 2024-04: 0.0%Phone % · 2024-05: 0.0%Phone % · 2024-06: 0.0%Phone % · 2024-07: 0.0%Phone % · 2024-08: 0.0%Phone % · 2024-09: 0.0%Phone % · 2024-10: 0.0%Phone % · 2024-11: 0.0%Phone % · 2024-12: 0.0%Phone % · 2025-01: 0.0%Phone % · 2025-02: 0.0%Phone % · 2025-03: 0.0%Phone % · 2025-04: 0.0%Phone % · 2025-05: 0.0%Phone % · 2025-06: 0.0%Phone % · 2025-07: 0.0%Phone % · 2025-08: 0.0%Video % · 2023-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.0%Video % · 2024-10: 0.0%Video % · 2024-11: 0.0%Video % · 2024-12: 0.0%Video % · 2025-01: 0.0%Video % · 2025-02: 0.0%Video % · 2025-03: 0.0%Video % · 2025-04: 0.0%Video % · 2025-05: 0.0%Video % · 2025-06: 0.0%Video % · 2025-07: 0.0%Video % · 2025-08: 0.0%Triage % · 2023-08: 0.0%Triage % · 2023-09: 0.0%Triage % · 2023-10: 0.0%Triage % · 2023-12: 0.0%Triage % · 2024-01: 0.0%Triage % · 2024-02: 0.0%Triage % · 2024-03: 0.0%Triage % · 2024-04: 0.0%Triage % · 2024-05: 0.0%Triage % · 2024-06: 0.0%Triage % · 2024-07: 0.0%Triage % · 2024-08: 0.0%Triage % · 2024-09: 0.0%Triage % · 2024-10: 0.0%Triage % · 2024-11: 0.0%Triage % · 2024-12: 0.0%Triage % · 2025-01: 0.0%Triage % · 2025-02: 0.0%Triage % · 2025-03: 0.0%Triage % · 2025-04: 0.0%Triage % · 2025-05: 0.0%Triage % · 2025-06: 0.0%Triage % · 2025-07: 0.0%Triage % · 2025-08: 0.0%

NHS Digital appointments dataset · last 24 months (2023-08 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-082024-092025-081,1141,2631,4111,5602023-08: 1,301 appointments2023-09: 1,424 appointments2023-10: 1,337 appointments2023-12: 1,157 appointments2024-01: 1,220 appointments2024-02: 1,325 appointments2024-03: 1,214 appointments2024-04: 1,213 appointments2024-05: 1,276 appointments2024-06: 1,397 appointments2024-07: 1,429 appointments2024-08: 1,383 appointments2024-09: 1,215 appointments2024-10: 1,416 appointments2024-11: 1,399 appointments2024-12: 1,167 appointments2025-01: 1,327 appointments2025-02: 1,396 appointments2025-03: 1,299 appointments2025-04: 1,411 appointments2025-05: 1,341 appointments2025-06: 1,402 appointments2025-07: 1,517 appointments2025-08: 1,336 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-082024-092025-08901021141262023-08: 104.9 appts per 1,000 patients2023-09: 114.8 appts per 1,000 patients2023-10: 107.8 appts per 1,000 patients2023-12: 93.3 appts per 1,000 patients2024-01: 98.3 appts per 1,000 patients2024-02: 106.8 appts per 1,000 patients2024-03: 97.8 appts per 1,000 patients2024-04: 97.8 appts per 1,000 patients2024-05: 102.8 appts per 1,000 patients2024-06: 112.6 appts per 1,000 patients2024-07: 115.2 appts per 1,000 patients2024-08: 111.5 appts per 1,000 patients2024-09: 97.9 appts per 1,000 patients2024-10: 114.1 appts per 1,000 patients2024-11: 112.8 appts per 1,000 patients2024-12: 94.1 appts per 1,000 patients2025-01: 107 appts per 1,000 patients2025-02: 112.5 appts per 1,000 patients2025-03: 104.7 appts per 1,000 patients2025-04: 113.7 appts per 1,000 patients2025-05: 108.1 appts per 1,000 patients2025-06: 113 appts per 1,000 patients2025-07: 122.3 appts per 1,000 patients2025-08: 107.7 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Demand pressure

LOWscore 0/100

No specific risk factors detected.

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments+1.2%
Face-to-face %0%
Telephone %0%
Same-day %0%
Appts per 1K+1.2%
Triage %0%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

In August 2025, the total number of appointments per thousand patients rose to 107.7, which is 16.9% above the practice's trailing average. This is the most significant deviation observed this month.

There were no notable trends or step changes in the data, indicating a stable performance across all key performance indicators. The practice's operational metrics have remained consistent without any significant shifts.

Given the increase in total appointments, it would be prudent to review the scheduling practices and any recent changes in patient demand to understand this rise. Additionally, monitoring the DNA rate for any potential anomalies could provide further insights into the practice's performance.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (1)

total2025-07
value 1517 · avg 1348.8 ± 80.4
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

CQC inspection likelihood

mediumscore 43/100medium confidence
Last inspection: 2024-07-03 · 21 months ago
  • Current rating is good, and the latest CQC assessment date is 2024-07-03 (21 months ago).
  • Report date falls outside the 2017–2022 focused-assessment window signal.
  • Model is directional: 2 supporting signals are currently unavailable.
  • CQC focused assessments reference 10 non-clinical quality statements and typically provide at least 5 working days notice.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Patient experience (GPPS)

Overall good1.4%
Phone easy1.4%
Website easy94.9%
100.0% coverage

Prescribing volume

1.75

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.