GP Practice

Taunton Vale Healthcare

L85014

Compare to

Registered patients

13,426

NHS Digital list size

GP FTE

9.29

NHS Digital workforce

Patients per GP FTE

1,445

Items per patient

2.25

prescribing volume

GPPS overall good

69.1%

patient experience

Access KPIs · August 2025

Same-day %

52.4%

Month: August 2025

Appts per 1K patients

573

all bookings (incl. triage)

Patient contacts per 1K

559

F2F + phone + video only

28+ day backlog

1%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face34.9%
Telephone59.0%
Video / online3.8%
Triage48.8%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %52.4%43.0%+9.4%
Face-to-face %34.9%58.4%-23.5%
Telephone %59.0%21.9%+37.1%
Appts per 1K572.7479.7+93.0
Triage %48.8%8.7%+40.1%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-082024-092025-080234670Same-day % · 2023-08: 59.3%Same-day % · 2023-09: 53.6%Same-day % · 2023-10: 55.2%Same-day % · 2023-12: 62.1%Same-day % · 2024-01: 62.0%Same-day % · 2024-02: 59.3%Same-day % · 2024-03: 56.8%Same-day % · 2024-04: 57.7%Same-day % · 2024-05: 59.2%Same-day % · 2024-06: 61.0%Same-day % · 2024-07: 61.8%Same-day % · 2024-08: 57.7%Same-day % · 2024-09: 58.0%Same-day % · 2024-10: 48.7%Same-day % · 2024-11: 55.5%Same-day % · 2024-12: 59.1%Same-day % · 2025-01: 57.9%Same-day % · 2025-02: 55.6%Same-day % · 2025-03: 53.9%Same-day % · 2025-04: 54.3%Same-day % · 2025-05: 51.9%Same-day % · 2025-06: 54.4%Same-day % · 2025-07: 53.4%Same-day % · 2025-08: 52.4%F2F % · 2023-08: 43.4%F2F % · 2023-09: 49.1%F2F % · 2023-10: 48.8%F2F % · 2023-12: 45.3%F2F % · 2024-01: 42.4%F2F % · 2024-02: 44.5%F2F % · 2024-03: 44.8%F2F % · 2024-04: 45.1%F2F % · 2024-05: 43.3%F2F % · 2024-06: 41.3%F2F % · 2024-07: 42.1%F2F % · 2024-08: 41.8%F2F % · 2024-09: 43.1%F2F % · 2024-10: 52.6%F2F % · 2024-11: 44.0%F2F % · 2024-12: 33.3%F2F % · 2025-01: 32.0%F2F % · 2025-02: 33.8%F2F % · 2025-03: 34.3%F2F % · 2025-04: 34.5%F2F % · 2025-05: 35.8%F2F % · 2025-06: 35.9%F2F % · 2025-07: 35.8%F2F % · 2025-08: 34.9%Phone % · 2023-08: 53.3%Phone % · 2023-09: 47.6%Phone % · 2023-10: 47.7%Phone % · 2023-12: 51.2%Phone % · 2024-01: 54.4%Phone % · 2024-02: 51.3%Phone % · 2024-03: 50.3%Phone % · 2024-04: 49.2%Phone % · 2024-05: 51.1%Phone % · 2024-06: 52.5%Phone % · 2024-07: 52.0%Phone % · 2024-08: 51.2%Phone % · 2024-09: 51.1%Phone % · 2024-10: 41.9%Phone % · 2024-11: 51.1%Phone % · 2024-12: 60.5%Phone % · 2025-01: 61.4%Phone % · 2025-02: 60.3%Phone % · 2025-03: 58.9%Phone % · 2025-04: 58.4%Phone % · 2025-05: 57.5%Phone % · 2025-06: 57.1%Phone % · 2025-07: 57.4%Phone % · 2025-08: 59.0%Video % · 2023-08: 0.4%Video % · 2023-09: 0.9%Video % · 2023-10: 1.0%Video % · 2023-12: 1.0%Video % · 2024-01: 0.6%Video % · 2024-02: 2.2%Video % · 2024-03: 3.1%Video % · 2024-04: 3.3%Video % · 2024-05: 3.6%Video % · 2024-06: 3.9%Video % · 2024-07: 3.7%Video % · 2024-08: 4.7%Video % · 2024-09: 3.4%Video % · 2024-10: 3.4%Video % · 2024-11: 2.9%Video % · 2024-12: 4.0%Video % · 2025-01: 4.2%Video % · 2025-02: 3.4%Video % · 2025-03: 4.3%Video % · 2025-04: 4.2%Video % · 2025-05: 4.1%Video % · 2025-06: 4.3%Video % · 2025-07: 4.1%Video % · 2025-08: 3.8%Triage % · 2023-08: 53.4%Triage % · 2023-09: 46.1%Triage % · 2023-10: 47.3%Triage % · 2023-12: 52.2%Triage % · 2024-01: 55.5%Triage % · 2024-02: 53.1%Triage % · 2024-03: 47.4%Triage % · 2024-04: 49.7%Triage % · 2024-05: 50.3%Triage % · 2024-06: 50.8%Triage % · 2024-07: 51.5%Triage % · 2024-08: 48.1%Triage % · 2024-09: 47.9%Triage % · 2024-10: 39.6%Triage % · 2024-11: 45.8%Triage % · 2024-12: 47.6%Triage % · 2025-01: 48.5%Triage % · 2025-02: 47.7%Triage % · 2025-03: 44.8%Triage % · 2025-04: 46.3%Triage % · 2025-05: 43.8%Triage % · 2025-06: 44.3%Triage % · 2025-07: 46.5%Triage % · 2025-08: 48.8%

NHS Digital appointments dataset · last 24 months (2023-08 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-082024-092025-086,9138,65910,40512,1512023-08: 8,358 appointments2023-09: 9,459 appointments2023-10: 9,943 appointments2023-12: 7,420 appointments2024-01: 10,044 appointments2024-02: 9,786 appointments2024-03: 10,128 appointments2024-04: 9,806 appointments2024-05: 8,771 appointments2024-06: 8,349 appointments2024-07: 9,025 appointments2024-08: 8,214 appointments2024-09: 8,636 appointments2024-10: 11,644 appointments2024-11: 9,544 appointments2024-12: 8,261 appointments2025-01: 10,035 appointments2025-02: 8,588 appointments2025-03: 9,386 appointments2025-04: 8,526 appointments2025-05: 8,638 appointments2025-06: 8,891 appointments2025-07: 9,324 appointments2025-08: 7,689 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-082024-092025-085156457759052023-08: 622.5 appts per 1,000 patients2023-09: 704.5 appts per 1,000 patients2023-10: 740.6 appts per 1,000 patients2023-12: 552.7 appts per 1,000 patients2024-01: 748.1 appts per 1,000 patients2024-02: 728.9 appts per 1,000 patients2024-03: 754.4 appts per 1,000 patients2024-04: 730.4 appts per 1,000 patients2024-05: 653.3 appts per 1,000 patients2024-06: 621.9 appts per 1,000 patients2024-07: 672.2 appts per 1,000 patients2024-08: 611.8 appts per 1,000 patients2024-09: 643.2 appts per 1,000 patients2024-10: 867.3 appts per 1,000 patients2024-11: 710.9 appts per 1,000 patients2024-12: 615.3 appts per 1,000 patients2025-01: 747.4 appts per 1,000 patients2025-02: 639.7 appts per 1,000 patients2025-03: 699.1 appts per 1,000 patients2025-04: 635 appts per 1,000 patients2025-05: 643.4 appts per 1,000 patients2025-06: 662.2 appts per 1,000 patients2025-07: 694.5 appts per 1,000 patients2025-08: 572.7 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%August 2023 · Same day: 59.3%August 2023 · 1 day: 10.1%August 2023 · 2–7 days: 13.3%August 2023 · 8–14 days: 10.1%August 2023 · 15–21 days: 4.1%August 2023 · 22–28 days: 2.6%August 2023 · > 28 days: 0.4%September 2023 · Same day: 53.6%September 2023 · 1 day: 8.6%September 2023 · 2–7 days: 10.9%September 2023 · 8–14 days: 6.9%September 2023 · 15–21 days: 9.3%September 2023 · 22–28 days: 9.4%September 2023 · > 28 days: 1.4%October 2023 · Same day: 55.2%October 2023 · 1 day: 8.3%October 2023 · 2–7 days: 11.9%October 2023 · 8–14 days: 12.3%October 2023 · 15–21 days: 5.6%October 2023 · 22–28 days: 3.2%October 2023 · > 28 days: 3.6%December 2023 · Same day: 62.1%December 2023 · 1 day: 9.0%December 2023 · 2–7 days: 11.8%December 2023 · 8–14 days: 9.6%December 2023 · 15–21 days: 5.0%December 2023 · 22–28 days: 2.0%December 2023 · > 28 days: 0.5%January 2024 · Same day: 62.0%January 2024 · 1 day: 9.0%January 2024 · 2–7 days: 14.7%January 2024 · 8–14 days: 7.7%January 2024 · 15–21 days: 3.9%January 2024 · 22–28 days: 2.4%January 2024 · > 28 days: 0.2%February 2024 · Same day: 59.3%February 2024 · 1 day: 11.1%February 2024 · 2–7 days: 14.7%February 2024 · 8–14 days: 9.1%February 2024 · 15–21 days: 3.5%February 2024 · 22–28 days: 2.0%February 2024 · > 28 days: 0.3%March 2024 · Same day: 56.8%March 2024 · 1 day: 11.7%March 2024 · 2–7 days: 14.8%March 2024 · 8–14 days: 9.1%March 2024 · 15–21 days: 4.9%March 2024 · 22–28 days: 2.2%March 2024 · > 28 days: 0.5%April 2024 · Same day: 57.7%April 2024 · 1 day: 11.1%April 2024 · 2–7 days: 13.2%April 2024 · 8–14 days: 9.0%April 2024 · 15–21 days: 5.5%April 2024 · 22–28 days: 2.9%April 2024 · > 28 days: 0.6%May 2024 · Same day: 59.2%May 2024 · 1 day: 9.5%May 2024 · 2–7 days: 12.3%May 2024 · 8–14 days: 9.2%May 2024 · 15–21 days: 6.2%May 2024 · 22–28 days: 2.8%May 2024 · > 28 days: 0.8%June 2024 · Same day: 61.0%June 2024 · 1 day: 10.0%June 2024 · 2–7 days: 13.6%June 2024 · 8–14 days: 7.1%June 2024 · 15–21 days: 4.3%June 2024 · 22–28 days: 3.1%June 2024 · > 28 days: 0.9%July 2024 · Same day: 61.8%July 2024 · 1 day: 11.0%July 2024 · 2–7 days: 12.4%July 2024 · 8–14 days: 5.1%July 2024 · 15–21 days: 5.7%July 2024 · 22–28 days: 3.5%July 2024 · > 28 days: 0.5%August 2024 · Same day: 57.7%August 2024 · 1 day: 14.4%August 2024 · 2–7 days: 12.7%August 2024 · 8–14 days: 5.0%August 2024 · 15–21 days: 5.1%August 2024 · 22–28 days: 4.1%August 2024 · > 28 days: 1.0%September 2024 · Same day: 58.0%September 2024 · 1 day: 11.9%September 2024 · 2–7 days: 12.8%September 2024 · 8–14 days: 5.1%September 2024 · 15–21 days: 5.1%September 2024 · 22–28 days: 5.9%September 2024 · > 28 days: 1.2%October 2024 · Same day: 48.7%October 2024 · 1 day: 10.3%October 2024 · 2–7 days: 13.6%October 2024 · 8–14 days: 10.9%October 2024 · 15–21 days: 9.1%October 2024 · 22–28 days: 5.7%October 2024 · > 28 days: 1.7%November 2024 · Same day: 55.5%November 2024 · 1 day: 10.7%November 2024 · 2–7 days: 15.5%November 2024 · 8–14 days: 8.9%November 2024 · 15–21 days: 5.8%November 2024 · 22–28 days: 3.0%November 2024 · > 28 days: 0.7%December 2024 · Same day: 59.1%December 2024 · 1 day: 10.8%December 2024 · 2–7 days: 13.1%December 2024 · 8–14 days: 9.4%December 2024 · 15–21 days: 5.5%December 2024 · 22–28 days: 1.9%December 2024 · > 28 days: 0.2%January 2025 · Same day: 57.9%January 2025 · 1 day: 11.5%January 2025 · 2–7 days: 14.0%January 2025 · 8–14 days: 8.7%January 2025 · 15–21 days: 5.7%January 2025 · 22–28 days: 1.9%January 2025 · > 28 days: 0.3%February 2025 · Same day: 55.6%February 2025 · 1 day: 11.3%February 2025 · 2–7 days: 14.9%February 2025 · 8–14 days: 7.5%February 2025 · 15–21 days: 7.7%February 2025 · 22–28 days: 2.7%February 2025 · > 28 days: 0.4%March 2025 · Same day: 53.9%March 2025 · 1 day: 12.1%March 2025 · 2–7 days: 15.4%March 2025 · 8–14 days: 7.3%March 2025 · 15–21 days: 6.5%March 2025 · 22–28 days: 4.0%March 2025 · > 28 days: 0.8%April 2025 · Same day: 54.3%April 2025 · 1 day: 12.7%April 2025 · 2–7 days: 13.7%April 2025 · 8–14 days: 7.9%April 2025 · 15–21 days: 6.2%April 2025 · 22–28 days: 4.2%April 2025 · > 28 days: 1.0%May 2025 · Same day: 51.9%May 2025 · 1 day: 14.3%May 2025 · 2–7 days: 17.5%May 2025 · 8–14 days: 8.9%May 2025 · 15–21 days: 5.2%May 2025 · 22–28 days: 1.9%May 2025 · > 28 days: 0.3%June 2025 · Same day: 54.4%June 2025 · 1 day: 11.6%June 2025 · 2–7 days: 17.4%June 2025 · 8–14 days: 8.5%June 2025 · 15–21 days: 5.3%June 2025 · 22–28 days: 2.3%June 2025 · > 28 days: 0.5%July 2025 · Same day: 53.4%July 2025 · 1 day: 14.6%July 2025 · 2–7 days: 18.0%July 2025 · 8–14 days: 7.2%July 2025 · 15–21 days: 4.5%July 2025 · 22–28 days: 1.9%July 2025 · > 28 days: 0.4%August 2025 · Same day: 52.4%August 2025 · 1 day: 12.9%August 2025 · 2–7 days: 19.6%August 2025 · 8–14 days: 7.6%August 2025 · 15–21 days: 3.7%August 2025 · 22–28 days: 2.8%August 2025 · > 28 days: 1.0%Aug '23Dec '23Mar '24Jun '24Sep '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

MEDIUMscore 48/100
  • Very high demand (>500 appts/1K)
  • Elevated DNA rate (5.3%)

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-1.9%
Face-to-face %+0.6%
Telephone %-0.1%
Same-day %-0.4%
Appts per 1K-1.9%
Triage %+1.3%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, the practice saw a notable drop in DNA rate, falling to 5.3% from the trailing average of 5.9%. This is a positive shift, indicating improved patient attendance. The total number of appointments per 1,000 patients also decreased to 572.7, down from the average.

Several trends are worth noting. The triage percentage has been rising steadily, increasing by 1.3% this month. This could indicate a shift in how appointments are being managed. Additionally, the video percentage saw a significant increase last December, rising by 37.9%. This might reflect a change in how remote consultations are being offered or recorded.

To investigate these trends, the practice manager should review the triage process to understand the increase and verify if the rise in video consultations in December aligns with any changes in remote consultation policies or system updates.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

phonePct2025-01
value 61.4 · avg 51.4 ± 4
f2fPct2025-01
value 32 · avg 43.2 ± 4.1
phonePct2024-12
value 60.5 · avg 50.6 ± 2.9
f2fPct2024-12
value 33.3 · avg 44.2 ± 2.8
triagePct2024-10
value 39.6 · avg 50 ± 2.7
sameDayPct2024-10
value 48.7 · avg 58.7 ± 2.6
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

videoPct2024-12
2.9 → 4 (+37.9%)
dnaRate2024-07
4.5 → 5.9 (+31.1%)
videoPct2024-03
2.2 → 3.1 (+40.9%)
videoPct2024-02
0.6 → 2.2 (+266.7%)
videoPct2024-01
1 → 0.6 (-40%)
videoPct2023-09
0.4 → 0.9 (+125%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

Workforce capacity

GP FTE

9.29

Nurse FTE

2.52

Direct Patient Care FTE

9.08

Admin FTE

20.23

1 practices reporting · 100.0% coverage

Staff group mix

GP9.3 FTE · 23%
Nurse2.5 FTE · 6%
Direct Patient Care9.1 FTE · 22%
Admin20.2 FTE · 49%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP9.28 FTE · 12 headcount
Partner3.07 FTE (33%) · 3 hc
Salaried3.23 FTE (35%) · 6 hc
Training (ST/F)2.98 FTE (32%) · 3 hc
Nurses2.52 FTE · 6 headcount
Practice Nurse2.12 FTE (84%) · 5 hc
Advanced / Specialist0.40 FTE (16%) · 1 hc
Admin / Non-clinical20.23 FTE · 29 headcount
Management1.97 FTE (10%) · 2 hc
Reception / Admin9.39 FTE (46%) · 11 hc
Estates / Ancillary1.39 FTE (7%) · 3 hc
Other7.48 FTE (37%) · 13 hc
Direct Patient Care9.09 FTE · 12 headcount
Pharmacist1.07 FTE (12%) · 1 hc
HCA / Nursing Assistant2.92 FTE (32%) · 4 hc
Paramedic3.87 FTE (43%) · 5 hc
Other1.23 FTE (14%) · 2 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-030112233GP · 2024-03: 14 FTEGP · 2024-04: 14 FTEGP · 2024-05: 14 FTEGP · 2024-06: 15 FTEGP · 2024-07: 14 FTEGP · 2024-08: 12 FTEGP · 2024-09: 12 FTEGP · 2024-10: 12 FTEGP · 2024-11: 12 FTEGP · 2024-12: 12 FTEGP · 2025-01: 12 FTEGP · 2025-02: 11 FTEGP · 2025-03: 11 FTEGP · 2025-04: 10 FTEGP · 2025-05: 10 FTEGP · 2025-06: 11 FTEGP · 2025-07: 11 FTEGP · 2025-08: 12 FTEGP · 2025-09: 12 FTEGP · 2025-10: 11 FTEGP · 2025-11: 9 FTEGP · 2025-12: 9 FTEGP · 2026-01: 8 FTEGP · 2026-02: 9 FTEGP · 2026-03: 9 FTENurse · 2024-03: 3 FTENurse · 2024-04: 3 FTENurse · 2024-05: 3 FTENurse · 2024-06: 3 FTENurse · 2024-07: 3 FTENurse · 2024-08: 3 FTENurse · 2024-09: 3 FTENurse · 2024-10: 3 FTENurse · 2024-11: 3 FTENurse · 2024-12: 2 FTENurse · 2025-01: 2 FTENurse · 2025-02: 2 FTENurse · 2025-03: 2 FTENurse · 2025-04: 2 FTENurse · 2025-05: 2 FTENurse · 2025-06: 2 FTENurse · 2025-07: 2 FTENurse · 2025-08: 2 FTENurse · 2025-09: 2 FTENurse · 2025-10: 2 FTENurse · 2025-11: 3 FTENurse · 2025-12: 3 FTENurse · 2026-01: 3 FTENurse · 2026-02: 3 FTENurse · 2026-03: 3 FTEDPC · 2024-03: 6 FTEDPC · 2024-04: 6 FTEDPC · 2024-05: 6 FTEDPC · 2024-06: 7 FTEDPC · 2024-07: 7 FTEDPC · 2024-08: 8 FTEDPC · 2024-09: 8 FTEDPC · 2024-10: 8 FTEDPC · 2024-11: 8 FTEDPC · 2024-12: 8 FTEDPC · 2025-01: 8 FTEDPC · 2025-02: 8 FTEDPC · 2025-03: 9 FTEDPC · 2025-04: 9 FTEDPC · 2025-05: 9 FTEDPC · 2025-06: 9 FTEDPC · 2025-07: 9 FTEDPC · 2025-08: 9 FTEDPC · 2025-09: 9 FTEDPC · 2025-10: 9 FTEDPC · 2025-11: 10 FTEDPC · 2025-12: 10 FTEDPC · 2026-01: 9 FTEDPC · 2026-02: 9 FTEDPC · 2026-03: 9 FTEAdmin · 2024-03: 27 FTEAdmin · 2024-04: 26 FTEAdmin · 2024-05: 26 FTEAdmin · 2024-06: 26 FTEAdmin · 2024-07: 26 FTEAdmin · 2024-08: 26 FTEAdmin · 2024-09: 26 FTEAdmin · 2024-10: 30 FTEAdmin · 2024-11: 28 FTEAdmin · 2024-12: 26 FTEAdmin · 2025-01: 26 FTEAdmin · 2025-02: 26 FTEAdmin · 2025-03: 25 FTEAdmin · 2025-04: 25 FTEAdmin · 2025-05: 25 FTEAdmin · 2025-06: 25 FTEAdmin · 2025-07: 25 FTEAdmin · 2025-08: 25 FTEAdmin · 2025-09: 25 FTEAdmin · 2025-10: 25 FTEAdmin · 2025-11: 23 FTEAdmin · 2025-12: 23 FTEAdmin · 2026-01: 20 FTEAdmin · 2026-02: 20 FTEAdmin · 2026-03: 20 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good69.1%
Phone easy26.0%
Website easy83.9%
100.0% coverage

Prescribing volume

2.25

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.