GP Practice

Minehead Medical Centre

L85019

Compare to

Registered patients

11,219

NHS Digital list size

GP FTE

0.27

NHS Digital workforce

Patients per GP FTE

41,552

Items per patient

1.86

prescribing volume

GPPS overall good

59.8%

patient experience

Access KPIs · August 2025

Same-day %

49.3%

Month: August 2025

Appts per 1K patients

421

all bookings (incl. triage)

Patient contacts per 1K

396

F2F + phone + video only

28+ day backlog

7.3%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face58.1%
Telephone20.0%
Video / online15.9%
Triage0.7%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %49.3%43.0%+6.3%
Face-to-face %58.1%58.4%-0.3%
Telephone %20.0%21.9%-1.9%
Appts per 1K421.1479.7-58.6
Triage %0.7%8.7%-8.0%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-082024-092025-080336699Same-day % · 2023-08: 34.3%Same-day % · 2023-09: 32.3%Same-day % · 2023-10: 26.0%Same-day % · 2023-12: 34.9%Same-day % · 2024-01: 31.3%Same-day % · 2024-02: 32.7%Same-day % · 2024-03: 30.3%Same-day % · 2024-04: 33.9%Same-day % · 2024-05: 38.8%Same-day % · 2024-06: 38.5%Same-day % · 2024-07: 28.8%Same-day % · 2024-08: 37.3%Same-day % · 2024-09: 34.4%Same-day % · 2024-10: 28.1%Same-day % · 2024-11: 34.3%Same-day % · 2024-12: 35.7%Same-day % · 2025-01: 32.2%Same-day % · 2025-02: 34.6%Same-day % · 2025-03: 37.4%Same-day % · 2025-04: 40.1%Same-day % · 2025-05: 38.5%Same-day % · 2025-06: 38.8%Same-day % · 2025-07: 36.2%Same-day % · 2025-08: 49.3%F2F % · 2023-08: 88.6%F2F % · 2023-09: 86.9%F2F % · 2023-10: 87.3%F2F % · 2023-12: 87.1%F2F % · 2024-01: 81.9%F2F % · 2024-02: 82.2%F2F % · 2024-03: 80.7%F2F % · 2024-04: 74.9%F2F % · 2024-05: 75.0%F2F % · 2024-06: 72.2%F2F % · 2024-07: 77.2%F2F % · 2024-08: 68.8%F2F % · 2024-09: 72.8%F2F % · 2024-10: 75.8%F2F % · 2024-11: 73.8%F2F % · 2024-12: 71.9%F2F % · 2025-01: 66.8%F2F % · 2025-02: 64.9%F2F % · 2025-03: 65.1%F2F % · 2025-04: 61.7%F2F % · 2025-05: 57.1%F2F % · 2025-06: 57.7%F2F % · 2025-07: 60.0%F2F % · 2025-08: 58.1%Phone % · 2023-08: 6.3%Phone % · 2023-09: 7.4%Phone % · 2023-10: 5.6%Phone % · 2023-12: 9.0%Phone % · 2024-01: 13.2%Phone % · 2024-02: 13.2%Phone % · 2024-03: 15.8%Phone % · 2024-04: 21.3%Phone % · 2024-05: 19.6%Phone % · 2024-06: 18.9%Phone % · 2024-07: 18.1%Phone % · 2024-08: 24.4%Phone % · 2024-09: 13.5%Phone % · 2024-10: 12.3%Phone % · 2024-11: 21.1%Phone % · 2024-12: 24.5%Phone % · 2025-01: 27.3%Phone % · 2025-02: 31.0%Phone % · 2025-03: 28.4%Phone % · 2025-04: 27.6%Phone % · 2025-05: 28.8%Phone % · 2025-06: 31.9%Phone % · 2025-07: 28.5%Phone % · 2025-08: 20.0%Video % · 2023-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.0%Video % · 2024-07: 0.4%Video % · 2024-08: 0.1%Video % · 2024-09: 5.7%Video % · 2024-10: 4.4%Video % · 2024-11: 0.0%Video % · 2024-12: 0.0%Video % · 2025-01: 0.0%Video % · 2025-02: 0.0%Video % · 2025-03: 0.7%Video % · 2025-04: 6.6%Video % · 2025-05: 10.6%Video % · 2025-06: 7.2%Video % · 2025-07: 7.0%Video % · 2025-08: 15.9%Triage % · 2023-08: 0.0%Triage % · 2023-09: 0.6%Triage % · 2023-10: 0.0%Triage % · 2023-12: 0.2%Triage % · 2024-01: 1.3%Triage % · 2024-02: 3.1%Triage % · 2024-03: 3.2%Triage % · 2024-04: 2.3%Triage % · 2024-05: 5.9%Triage % · 2024-06: 5.6%Triage % · 2024-07: 4.7%Triage % · 2024-08: 4.4%Triage % · 2024-09: 4.6%Triage % · 2024-10: 3.5%Triage % · 2024-11: 4.4%Triage % · 2024-12: 4.5%Triage % · 2025-01: 5.3%Triage % · 2025-02: 4.8%Triage % · 2025-03: 4.8%Triage % · 2025-04: 4.0%Triage % · 2025-05: 3.6%Triage % · 2025-06: 3.9%Triage % · 2025-07: 3.8%Triage % · 2025-08: 0.7%

NHS Digital appointments dataset · last 24 months (2023-08 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-082024-092025-083,6564,8806,1047,3282023-08: 4,677 appointments2023-09: 4,987 appointments2023-10: 6,973 appointments2023-12: 4,833 appointments2024-01: 6,052 appointments2024-02: 5,798 appointments2024-03: 5,797 appointments2024-04: 5,822 appointments2024-05: 4,935 appointments2024-06: 4,334 appointments2024-07: 4,398 appointments2024-08: 4,011 appointments2024-09: 4,257 appointments2024-10: 6,065 appointments2024-11: 4,800 appointments2024-12: 4,338 appointments2025-01: 4,880 appointments2025-02: 4,719 appointments2025-03: 5,348 appointments2025-04: 5,372 appointments2025-05: 5,335 appointments2025-06: 5,277 appointments2025-07: 5,996 appointments2025-08: 4,724 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-082024-092025-083264355446532023-08: 416.9 appts per 1,000 patients2023-09: 444.5 appts per 1,000 patients2023-10: 621.5 appts per 1,000 patients2023-12: 430.8 appts per 1,000 patients2024-01: 539.4 appts per 1,000 patients2024-02: 516.8 appts per 1,000 patients2024-03: 516.7 appts per 1,000 patients2024-04: 518.9 appts per 1,000 patients2024-05: 439.9 appts per 1,000 patients2024-06: 386.3 appts per 1,000 patients2024-07: 392 appts per 1,000 patients2024-08: 357.5 appts per 1,000 patients2024-09: 379.4 appts per 1,000 patients2024-10: 540.6 appts per 1,000 patients2024-11: 427.8 appts per 1,000 patients2024-12: 386.7 appts per 1,000 patients2025-01: 435 appts per 1,000 patients2025-02: 420.6 appts per 1,000 patients2025-03: 476.7 appts per 1,000 patients2025-04: 478.8 appts per 1,000 patients2025-05: 475.5 appts per 1,000 patients2025-06: 470.4 appts per 1,000 patients2025-07: 534.5 appts per 1,000 patients2025-08: 421.1 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%August 2023 · Same day: 34.3%August 2023 · 1 day: 6.6%August 2023 · 2–7 days: 9.9%August 2023 · 8–14 days: 14.1%August 2023 · 15–21 days: 13.1%August 2023 · 22–28 days: 9.4%August 2023 · > 28 days: 12.7%September 2023 · Same day: 32.3%September 2023 · 1 day: 6.1%September 2023 · 2–7 days: 11.7%September 2023 · 8–14 days: 18.5%September 2023 · 15–21 days: 12.3%September 2023 · 22–28 days: 7.9%September 2023 · > 28 days: 11.2%October 2023 · Same day: 26.0%October 2023 · 1 day: 6.2%October 2023 · 2–7 days: 15.2%October 2023 · 8–14 days: 14.0%October 2023 · 15–21 days: 7.1%October 2023 · 22–28 days: 6.7%October 2023 · > 28 days: 24.7%December 2023 · Same day: 34.9%December 2023 · 1 day: 7.1%December 2023 · 2–7 days: 18.8%December 2023 · 8–14 days: 9.8%December 2023 · 15–21 days: 10.7%December 2023 · 22–28 days: 8.8%December 2023 · > 28 days: 9.9%January 2024 · Same day: 31.3%January 2024 · 1 day: 7.7%January 2024 · 2–7 days: 15.0%January 2024 · 8–14 days: 15.8%January 2024 · 15–21 days: 7.5%January 2024 · 22–28 days: 8.1%January 2024 · > 28 days: 14.6%February 2024 · Same day: 32.7%February 2024 · 1 day: 7.9%February 2024 · 2–7 days: 18.9%February 2024 · 8–14 days: 15.9%February 2024 · 15–21 days: 9.2%February 2024 · 22–28 days: 8.1%February 2024 · > 28 days: 7.4%March 2024 · Same day: 30.3%March 2024 · 1 day: 8.7%March 2024 · 2–7 days: 19.7%March 2024 · 8–14 days: 18.4%March 2024 · 15–21 days: 11.3%March 2024 · 22–28 days: 5.6%March 2024 · > 28 days: 6.2%April 2024 · Same day: 33.9%April 2024 · 1 day: 7.8%April 2024 · 2–7 days: 17.7%April 2024 · 8–14 days: 21.3%April 2024 · 15–21 days: 7.0%April 2024 · 22–28 days: 5.5%April 2024 · > 28 days: 6.7%May 2024 · Same day: 38.8%May 2024 · 1 day: 7.5%May 2024 · 2–7 days: 16.3%May 2024 · 8–14 days: 16.6%May 2024 · 15–21 days: 13.3%May 2024 · 22–28 days: 5.4%May 2024 · > 28 days: 2.0%June 2024 · Same day: 38.5%June 2024 · 1 day: 6.5%June 2024 · 2–7 days: 13.8%June 2024 · 8–14 days: 15.4%June 2024 · 15–21 days: 11.5%June 2024 · 22–28 days: 9.4%June 2024 · > 28 days: 5.0%July 2024 · Same day: 28.8%July 2024 · 1 day: 6.5%July 2024 · 2–7 days: 13.5%July 2024 · 8–14 days: 19.5%July 2024 · 15–21 days: 15.4%July 2024 · 22–28 days: 11.2%July 2024 · > 28 days: 5.1%August 2024 · Same day: 37.3%August 2024 · 1 day: 9.0%August 2024 · 2–7 days: 11.1%August 2024 · 8–14 days: 10.4%August 2024 · 15–21 days: 9.4%August 2024 · 22–28 days: 13.4%August 2024 · > 28 days: 9.4%September 2024 · Same day: 34.4%September 2024 · 1 day: 9.0%September 2024 · 2–7 days: 12.3%September 2024 · 8–14 days: 8.5%September 2024 · 15–21 days: 11.2%September 2024 · 22–28 days: 12.8%September 2024 · > 28 days: 11.9%October 2024 · Same day: 28.1%October 2024 · 1 day: 7.8%October 2024 · 2–7 days: 11.8%October 2024 · 8–14 days: 9.0%October 2024 · 15–21 days: 9.6%October 2024 · 22–28 days: 12.1%October 2024 · > 28 days: 21.7%November 2024 · Same day: 34.3%November 2024 · 1 day: 8.9%November 2024 · 2–7 days: 9.4%November 2024 · 8–14 days: 10.6%November 2024 · 15–21 days: 8.6%November 2024 · 22–28 days: 12.3%November 2024 · > 28 days: 15.9%December 2024 · Same day: 35.7%December 2024 · 1 day: 7.7%December 2024 · 2–7 days: 10.0%December 2024 · 8–14 days: 12.2%December 2024 · 15–21 days: 12.6%December 2024 · 22–28 days: 14.3%December 2024 · > 28 days: 7.4%January 2025 · Same day: 32.2%January 2025 · 1 day: 12.5%January 2025 · 2–7 days: 14.1%January 2025 · 8–14 days: 11.3%January 2025 · 15–21 days: 10.2%January 2025 · 22–28 days: 9.1%January 2025 · > 28 days: 10.5%February 2025 · Same day: 34.6%February 2025 · 1 day: 13.6%February 2025 · 2–7 days: 13.5%February 2025 · 8–14 days: 8.8%February 2025 · 15–21 days: 9.5%February 2025 · 22–28 days: 8.8%February 2025 · > 28 days: 11.2%March 2025 · Same day: 37.4%March 2025 · 1 day: 12.0%March 2025 · 2–7 days: 13.2%March 2025 · 8–14 days: 8.2%March 2025 · 15–21 days: 11.9%March 2025 · 22–28 days: 6.7%March 2025 · > 28 days: 10.7%April 2025 · Same day: 40.1%April 2025 · 1 day: 9.9%April 2025 · 2–7 days: 12.1%April 2025 · 8–14 days: 9.6%April 2025 · 15–21 days: 11.0%April 2025 · 22–28 days: 7.1%April 2025 · > 28 days: 10.2%May 2025 · Same day: 38.5%May 2025 · 1 day: 9.2%May 2025 · 2–7 days: 12.5%May 2025 · 8–14 days: 10.6%May 2025 · 15–21 days: 8.0%May 2025 · 22–28 days: 6.6%May 2025 · > 28 days: 14.6%June 2025 · Same day: 38.8%June 2025 · 1 day: 7.4%June 2025 · 2–7 days: 12.3%June 2025 · 8–14 days: 8.4%June 2025 · 15–21 days: 9.2%June 2025 · 22–28 days: 9.6%June 2025 · > 28 days: 14.3%July 2025 · Same day: 36.2%July 2025 · 1 day: 9.8%July 2025 · 2–7 days: 12.1%July 2025 · 8–14 days: 12.2%July 2025 · 15–21 days: 9.1%July 2025 · 22–28 days: 6.6%July 2025 · > 28 days: 13.9%August 2025 · Same day: 49.3%August 2025 · 1 day: 6.8%August 2025 · 2–7 days: 14.7%August 2025 · 8–14 days: 7.1%August 2025 · 15–21 days: 6.4%August 2025 · 22–28 days: 8.4%August 2025 · > 28 days: 7.3%Aug '23Dec '23Mar '24Jun '24Sep '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

MEDIUMscore 66/100
  • High demand (>400 appts/1K)
  • Below-average same-day access
  • High long-wait rate (11.8% over 28d)

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-0.7%
Face-to-face %-1.9%
Telephone %-3.8%
Same-day %+3.4%
Appts per 1K-0.7%
Triage %-17.1%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, the face-to-face percentage dropped to 58.1%, significantly below the practice's trailing average of 70.5%. This is the largest deviation observed in the data.

Several trends and step changes are worth noting. The video percentage saw a substantial increase of 127.1% in 2025-08, while the triage percentage fell by 82.9% in the same month. The DNA rate increased by 39.5% in 2025-07, indicating a potential shift in patient behavior or recording practices.

To investigate these changes, review the video appointment increase in 2025-08 to understand if it aligns with a policy change or system update. Also, verify the significant drop in triage percentage in 2025-08 to ensure it is not due to a recording error or policy shift.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

triagePct2025-08
value 0.7 · avg 4.3 ± 0.5
sameDayPct2025-08
value 49.3 · avg 35.6 ± 3.1
f2fPct2025-05
value 57.1 · avg 70.5 ± 4.7
f2fPct2025-04
value 61.7 · avg 71.6 ± 4
dnaRate2025-04
value 3.4 · avg 5 ± 0.7
phonePct2025-02
value 31 · avg 19.2 ± 4.6
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

videoPct2025-08
7 → 15.9 (+127.1%)
triagePct2025-08
3.8 → 0.7 (-82.9%)
dnaRate2025-07
3.8 → 5.3 (+39.5%)
videoPct2025-06
10.6 → 7.2 (-32.1%)
videoPct2025-05
6.6 → 10.6 (+60.6%)
dnaRate2025-05
3.4 → 4.6 (+35.3%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

Workforce capacity

GP FTE

0.27

Nurse FTE

4.69

Direct Patient Care FTE

2.69

Admin FTE

15.68

1 practices reporting · 100.0% coverage

Staff group mix

GP0.3 FTE · 1%
Nurse4.7 FTE · 20%
Direct Patient Care2.7 FTE · 12%
Admin15.7 FTE · 67%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP0.27 FTE · 2 headcount
Salaried0.27 FTE (100%) · 2 hc
Nurses4.69 FTE · 6 headcount
Practice Nurse3.29 FTE (70%) · 4 hc
Advanced / Specialist1.40 FTE (30%) · 2 hc
Admin / Non-clinical15.67 FTE · 19 headcount
Management0.85 FTE (5%) · 1 hc
Reception / Admin13.02 FTE (83%) · 16 hc
Other1.80 FTE (11%) · 2 hc
Direct Patient Care2.69 FTE · 5 headcount
Pharmacist0.32 FTE (12%) · 1 hc
HCA / Nursing Assistant1.93 FTE (72%) · 3 hc
Other0.44 FTE (16%) · 1 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-03071320GP · 2024-03: 2 FTEGP · 2024-04: 2 FTEGP · 2024-05: 2 FTEGP · 2024-06: 2 FTEGP · 2024-07: 2 FTEGP · 2024-08: 2 FTEGP · 2024-09: 2 FTEGP · 2024-10: 2 FTEGP · 2024-11: 2 FTEGP · 2024-12: 2 FTEGP · 2025-01: 2 FTEGP · 2025-02: 2 FTEGP · 2025-03: 2 FTEGP · 2025-04: 2 FTEGP · 2025-05: 2 FTEGP · 2025-06: 2 FTEGP · 2025-07: 2 FTEGP · 2025-08: 2 FTEGP · 2025-09: 2 FTEGP · 2025-10: 2 FTEGP · 2025-11: 0 FTEGP · 2025-12: 0 FTEGP · 2026-01: 0 FTEGP · 2026-02: 0 FTEGP · 2026-03: 0 FTENurse · 2024-03: 6 FTENurse · 2024-04: 5 FTENurse · 2024-05: 5 FTENurse · 2024-06: 5 FTENurse · 2024-07: 5 FTENurse · 2024-08: 5 FTENurse · 2024-09: 5 FTENurse · 2024-10: 5 FTENurse · 2024-11: 5 FTENurse · 2024-12: 5 FTENurse · 2025-01: 5 FTENurse · 2025-02: 5 FTENurse · 2025-03: 5 FTENurse · 2025-04: 5 FTENurse · 2025-05: 5 FTENurse · 2025-06: 5 FTENurse · 2025-07: 5 FTENurse · 2025-08: 5 FTENurse · 2025-09: 5 FTENurse · 2025-10: 5 FTENurse · 2025-11: 5 FTENurse · 2025-12: 5 FTENurse · 2026-01: 5 FTENurse · 2026-02: 5 FTENurse · 2026-03: 5 FTEDPC · 2024-03: 4 FTEDPC · 2024-04: 4 FTEDPC · 2024-05: 4 FTEDPC · 2024-06: 4 FTEDPC · 2024-07: 4 FTEDPC · 2024-08: 4 FTEDPC · 2024-09: 4 FTEDPC · 2024-10: 4 FTEDPC · 2024-11: 4 FTEDPC · 2024-12: 4 FTEDPC · 2025-01: 4 FTEDPC · 2025-02: 4 FTEDPC · 2025-03: 4 FTEDPC · 2025-04: 4 FTEDPC · 2025-05: 4 FTEDPC · 2025-06: 4 FTEDPC · 2025-07: 4 FTEDPC · 2025-08: 4 FTEDPC · 2025-09: 4 FTEDPC · 2025-10: 4 FTEDPC · 2025-11: 3 FTEDPC · 2025-12: 3 FTEDPC · 2026-01: 3 FTEDPC · 2026-02: 3 FTEDPC · 2026-03: 3 FTEAdmin · 2024-03: 18 FTEAdmin · 2024-04: 16 FTEAdmin · 2024-05: 16 FTEAdmin · 2024-06: 16 FTEAdmin · 2024-07: 16 FTEAdmin · 2024-08: 16 FTEAdmin · 2024-09: 16 FTEAdmin · 2024-10: 16 FTEAdmin · 2024-11: 16 FTEAdmin · 2024-12: 16 FTEAdmin · 2025-01: 16 FTEAdmin · 2025-02: 16 FTEAdmin · 2025-03: 16 FTEAdmin · 2025-04: 16 FTEAdmin · 2025-05: 16 FTEAdmin · 2025-06: 16 FTEAdmin · 2025-07: 16 FTEAdmin · 2025-08: 16 FTEAdmin · 2025-09: 16 FTEAdmin · 2025-10: 16 FTEAdmin · 2025-11: 16 FTEAdmin · 2025-12: 16 FTEAdmin · 2026-01: 16 FTEAdmin · 2026-02: 16 FTEAdmin · 2026-03: 16 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good59.8%
Phone easy14.4%
Website easy67.6%
100.0% coverage

Prescribing volume

1.86

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.