GP Practice

Brent Area Medical Centre

L85601

Compare to

Registered patients

3,541

NHS Digital list size

GP FTE

1.98

NHS Digital workforce

Patients per GP FTE

1,788

Items per patient

2.15

prescribing volume

GPPS overall good

90.7%

patient experience

Access KPIs · August 2025

Same-day %

50.7%

Month: August 2025

Appts per 1K patients

434

all bookings (incl. triage)

Patient contacts per 1K

430

F2F + phone + video only

28+ day backlog

0.4%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face48.3%
Telephone43.9%
Video / online6.8%
Triage0.2%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %50.7%43.0%+7.7%
Face-to-face %48.3%58.4%-10.1%
Telephone %43.9%21.9%+22.0%
Appts per 1K433.5479.7-46.2
Triage %0.2%8.7%-8.5%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-082024-092025-080214364Same-day % · 2023-08: 47.1%Same-day % · 2023-09: 47.9%Same-day % · 2023-10: 50.1%Same-day % · 2023-12: 55.4%Same-day % · 2024-01: 50.0%Same-day % · 2024-02: 50.7%Same-day % · 2024-03: 49.9%Same-day % · 2024-04: 49.8%Same-day % · 2024-05: 49.5%Same-day % · 2024-06: 52.6%Same-day % · 2024-07: 49.8%Same-day % · 2024-08: 46.2%Same-day % · 2024-09: 54.4%Same-day % · 2024-10: 51.2%Same-day % · 2024-11: 55.0%Same-day % · 2024-12: 53.4%Same-day % · 2025-01: 48.9%Same-day % · 2025-02: 53.2%Same-day % · 2025-03: 50.6%Same-day % · 2025-04: 52.5%Same-day % · 2025-05: 50.0%Same-day % · 2025-06: 50.6%Same-day % · 2025-07: 49.5%Same-day % · 2025-08: 50.7%F2F % · 2023-08: 50.9%F2F % · 2023-09: 57.2%F2F % · 2023-10: 56.5%F2F % · 2023-12: 51.1%F2F % · 2024-01: 53.7%F2F % · 2024-02: 53.8%F2F % · 2024-03: 55.1%F2F % · 2024-04: 52.6%F2F % · 2024-05: 54.4%F2F % · 2024-06: 51.4%F2F % · 2024-07: 55.4%F2F % · 2024-08: 57.3%F2F % · 2024-09: 52.9%F2F % · 2024-10: 55.2%F2F % · 2024-11: 52.1%F2F % · 2024-12: 53.5%F2F % · 2025-01: 55.2%F2F % · 2025-02: 50.7%F2F % · 2025-03: 53.4%F2F % · 2025-04: 46.6%F2F % · 2025-05: 51.7%F2F % · 2025-06: 54.1%F2F % · 2025-07: 52.6%F2F % · 2025-08: 48.3%Phone % · 2023-08: 47.9%Phone % · 2023-09: 42.3%Phone % · 2023-10: 42.9%Phone % · 2023-12: 47.8%Phone % · 2024-01: 45.0%Phone % · 2024-02: 45.4%Phone % · 2024-03: 43.9%Phone % · 2024-04: 45.9%Phone % · 2024-05: 44.5%Phone % · 2024-06: 47.8%Phone % · 2024-07: 42.9%Phone % · 2024-08: 41.8%Phone % · 2024-09: 45.8%Phone % · 2024-10: 43.7%Phone % · 2024-11: 47.3%Phone % · 2024-12: 45.2%Phone % · 2025-01: 42.9%Phone % · 2025-02: 47.4%Phone % · 2025-03: 44.8%Phone % · 2025-04: 50.3%Phone % · 2025-05: 45.2%Phone % · 2025-06: 43.4%Phone % · 2025-07: 43.0%Phone % · 2025-08: 43.9%Video % · 2023-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.6%Video % · 2024-05: 0.4%Video % · 2024-06: 0.1%Video % · 2024-07: 0.7%Video % · 2024-08: 0.0%Video % · 2024-09: 0.2%Video % · 2024-10: 0.2%Video % · 2024-11: 0.1%Video % · 2024-12: 0.1%Video % · 2025-01: 1.2%Video % · 2025-02: 0.8%Video % · 2025-03: 1.0%Video % · 2025-04: 2.4%Video % · 2025-05: 2.5%Video % · 2025-06: 1.7%Video % · 2025-07: 3.8%Video % · 2025-08: 6.8%Triage % · 2023-08: 0.1%Triage % · 2023-09: 0.1%Triage % · 2023-10: 0.0%Triage % · 2023-12: 0.4%Triage % · 2024-01: 0.4%Triage % · 2024-02: 0.2%Triage % · 2024-03: 0.2%Triage % · 2024-04: 0.2%Triage % · 2024-05: 0.2%Triage % · 2024-06: 0.1%Triage % · 2024-07: 0.2%Triage % · 2024-08: 0.2%Triage % · 2024-09: 0.0%Triage % · 2024-10: 0.2%Triage % · 2024-11: 0.1%Triage % · 2024-12: 0.1%Triage % · 2025-01: 0.3%Triage % · 2025-02: 0.1%Triage % · 2025-03: 0.3%Triage % · 2025-04: 0.0%Triage % · 2025-05: 0.1%Triage % · 2025-06: 0.1%Triage % · 2025-07: 0.2%Triage % · 2025-08: 0.2%

NHS Digital appointments dataset · last 24 months (2023-08 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-082024-092025-081,2401,4751,7111,9462023-08: 1,530 appointments2023-09: 1,644 appointments2023-10: 1,605 appointments2023-12: 1,308 appointments2024-01: 1,878 appointments2024-02: 1,636 appointments2024-03: 1,584 appointments2024-04: 1,661 appointments2024-05: 1,596 appointments2024-06: 1,499 appointments2024-07: 1,660 appointments2024-08: 1,634 appointments2024-09: 1,567 appointments2024-10: 1,667 appointments2024-11: 1,570 appointments2024-12: 1,477 appointments2025-01: 1,729 appointments2025-02: 1,459 appointments2025-03: 1,566 appointments2025-04: 1,412 appointments2025-05: 1,605 appointments2025-06: 1,567 appointments2025-07: 1,729 appointments2025-08: 1,535 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-082024-092025-083504174835502023-08: 432.1 appts per 1,000 patients2023-09: 464.3 appts per 1,000 patients2023-10: 453.3 appts per 1,000 patients2023-12: 369.4 appts per 1,000 patients2024-01: 530.4 appts per 1,000 patients2024-02: 462 appts per 1,000 patients2024-03: 447.3 appts per 1,000 patients2024-04: 469.1 appts per 1,000 patients2024-05: 450.7 appts per 1,000 patients2024-06: 423.3 appts per 1,000 patients2024-07: 468.8 appts per 1,000 patients2024-08: 461.5 appts per 1,000 patients2024-09: 442.5 appts per 1,000 patients2024-10: 470.8 appts per 1,000 patients2024-11: 443.4 appts per 1,000 patients2024-12: 417.1 appts per 1,000 patients2025-01: 488.3 appts per 1,000 patients2025-02: 412 appts per 1,000 patients2025-03: 442.2 appts per 1,000 patients2025-04: 398.8 appts per 1,000 patients2025-05: 453.3 appts per 1,000 patients2025-06: 442.5 appts per 1,000 patients2025-07: 488.3 appts per 1,000 patients2025-08: 433.5 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%August 2023 · Same day: 47.1%August 2023 · 1 day: 5.0%August 2023 · 2–7 days: 21.1%August 2023 · 8–14 days: 14.8%August 2023 · 15–21 days: 7.8%August 2023 · 22–28 days: 2.3%August 2023 · > 28 days: 1.8%September 2023 · Same day: 47.9%September 2023 · 1 day: 3.1%September 2023 · 2–7 days: 17.5%September 2023 · 8–14 days: 10.0%September 2023 · 15–21 days: 10.6%September 2023 · 22–28 days: 10.0%September 2023 · > 28 days: 0.9%October 2023 · Same day: 50.1%October 2023 · 1 day: 3.3%October 2023 · 2–7 days: 12.7%October 2023 · 8–14 days: 16.8%October 2023 · 15–21 days: 11.1%October 2023 · 22–28 days: 4.2%October 2023 · > 28 days: 1.8%December 2023 · Same day: 55.4%December 2023 · 1 day: 4.7%December 2023 · 2–7 days: 17.1%December 2023 · 8–14 days: 14.8%December 2023 · 15–21 days: 5.8%December 2023 · 22–28 days: 1.7%December 2023 · > 28 days: 0.4%January 2024 · Same day: 50.0%January 2024 · 1 day: 5.3%January 2024 · 2–7 days: 23.5%January 2024 · 8–14 days: 15.1%January 2024 · 15–21 days: 3.6%January 2024 · 22–28 days: 2.0%January 2024 · > 28 days: 0.6%February 2024 · Same day: 50.7%February 2024 · 1 day: 2.5%February 2024 · 2–7 days: 14.0%February 2024 · 8–14 days: 14.3%February 2024 · 15–21 days: 12.2%February 2024 · 22–28 days: 5.4%February 2024 · > 28 days: 0.9%March 2024 · Same day: 49.9%March 2024 · 1 day: 3.6%March 2024 · 2–7 days: 11.5%March 2024 · 8–14 days: 15.0%March 2024 · 15–21 days: 13.1%March 2024 · 22–28 days: 4.7%March 2024 · > 28 days: 2.2%April 2024 · Same day: 49.8%April 2024 · 1 day: 3.1%April 2024 · 2–7 days: 14.9%April 2024 · 8–14 days: 10.7%April 2024 · 15–21 days: 11.0%April 2024 · 22–28 days: 7.0%April 2024 · > 28 days: 3.6%May 2024 · Same day: 49.5%May 2024 · 1 day: 3.5%May 2024 · 2–7 days: 13.0%May 2024 · 8–14 days: 16.0%May 2024 · 15–21 days: 9.4%May 2024 · 22–28 days: 7.3%May 2024 · > 28 days: 1.3%June 2024 · Same day: 52.6%June 2024 · 1 day: 3.8%June 2024 · 2–7 days: 12.2%June 2024 · 8–14 days: 12.0%June 2024 · 15–21 days: 10.5%June 2024 · 22–28 days: 6.4%June 2024 · > 28 days: 2.5%July 2024 · Same day: 49.8%July 2024 · 1 day: 3.4%July 2024 · 2–7 days: 10.9%July 2024 · 8–14 days: 11.7%July 2024 · 15–21 days: 13.8%July 2024 · 22–28 days: 8.1%July 2024 · > 28 days: 2.3%August 2024 · Same day: 46.2%August 2024 · 1 day: 4.0%August 2024 · 2–7 days: 21.5%August 2024 · 8–14 days: 13.6%August 2024 · 15–21 days: 8.9%August 2024 · 22–28 days: 4.2%August 2024 · > 28 days: 1.5%September 2024 · Same day: 54.4%September 2024 · 1 day: 3.3%September 2024 · 2–7 days: 16.3%September 2024 · 8–14 days: 12.6%September 2024 · 15–21 days: 7.8%September 2024 · 22–28 days: 4.0%September 2024 · > 28 days: 1.7%October 2024 · Same day: 51.2%October 2024 · 1 day: 4.0%October 2024 · 2–7 days: 18.5%October 2024 · 8–14 days: 14.3%October 2024 · 15–21 days: 5.7%October 2024 · 22–28 days: 4.1%October 2024 · > 28 days: 2.2%November 2024 · Same day: 55.0%November 2024 · 1 day: 3.1%November 2024 · 2–7 days: 10.7%November 2024 · 8–14 days: 18.3%November 2024 · 15–21 days: 7.5%November 2024 · 22–28 days: 3.2%November 2024 · > 28 days: 2.2%December 2024 · Same day: 53.4%December 2024 · 1 day: 4.4%December 2024 · 2–7 days: 11.4%December 2024 · 8–14 days: 13.9%December 2024 · 15–21 days: 8.1%December 2024 · 22–28 days: 6.3%December 2024 · > 28 days: 2.6%January 2025 · Same day: 48.9%January 2025 · 1 day: 3.5%January 2025 · 2–7 days: 19.3%January 2025 · 8–14 days: 13.0%January 2025 · 15–21 days: 8.2%January 2025 · 22–28 days: 4.4%January 2025 · > 28 days: 2.6%February 2025 · Same day: 53.2%February 2025 · 1 day: 2.7%February 2025 · 2–7 days: 12.7%February 2025 · 8–14 days: 16.6%February 2025 · 15–21 days: 9.8%February 2025 · 22–28 days: 3.5%February 2025 · > 28 days: 1.5%March 2025 · Same day: 50.6%March 2025 · 1 day: 4.5%March 2025 · 2–7 days: 19.3%March 2025 · 8–14 days: 12.8%March 2025 · 15–21 days: 8.9%March 2025 · 22–28 days: 3.1%March 2025 · > 28 days: 0.6%April 2025 · Same day: 52.5%April 2025 · 1 day: 4.5%April 2025 · 2–7 days: 11.9%April 2025 · 8–14 days: 14.7%April 2025 · 15–21 days: 8.7%April 2025 · 22–28 days: 5.1%April 2025 · > 28 days: 2.6%May 2025 · Same day: 50.0%May 2025 · 1 day: 3.7%May 2025 · 2–7 days: 18.1%May 2025 · 8–14 days: 16.2%May 2025 · 15–21 days: 6.5%May 2025 · 22–28 days: 3.4%May 2025 · > 28 days: 2.0%June 2025 · Same day: 50.6%June 2025 · 1 day: 4.3%June 2025 · 2–7 days: 21.4%June 2025 · 8–14 days: 15.6%June 2025 · 15–21 days: 5.7%June 2025 · 22–28 days: 1.8%June 2025 · > 28 days: 0.5%July 2025 · Same day: 49.5%July 2025 · 1 day: 6.1%July 2025 · 2–7 days: 21.8%July 2025 · 8–14 days: 13.4%July 2025 · 15–21 days: 6.6%July 2025 · 22–28 days: 1.9%July 2025 · > 28 days: 0.6%August 2025 · Same day: 50.7%August 2025 · 1 day: 6.1%August 2025 · 2–7 days: 20.5%August 2025 · 8–14 days: 12.9%August 2025 · 15–21 days: 6.8%August 2025 · 22–28 days: 2.6%August 2025 · > 28 days: 0.4%Aug '23Dec '23Mar '24Jun '24Sep '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

LOWscore 26/100
  • High demand (>400 appts/1K)

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments+1.4%
Face-to-face %-0.3%
Telephone %-1.8%
Same-day %-0.4%
Appts per 1K+1.4%
Triage %+8.4%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, Brent Area Medical Centre saw a notable increase in video appointments, rising from 3.8% to 6.8% of total appointments. This is a significant jump of 78.9% and marks a clear trend towards more remote consultations. Additionally, the DNA rate has decreased by 10.5%, indicating better patient attendance.

Several trends are worth noting. The video appointment percentage has seen a substantial increase, rising by 78.9% in 2025-08 and 123.5% in 2025-07. Conversely, the telephone appointment percentage has decreased by 1.8% month-on-month. These shifts may reflect changes in patient preferences or operational adjustments.

To investigate these trends, the practice manager should review the video appointment increase to understand its drivers. Additionally, verifying whether the dip in telephone appointments aligns with any changes in patient communication policies could provide valuable insights.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

triagePct2025-04
value 0 · avg 0.2 ± 0.1
phonePct2025-04
value 50.3 · avg 45 ± 1.9
f2fPct2025-04
value 46.6 · avg 53.7 ± 1.8
total2025-04
value 1412 · avg 1590.4 ± 80
f2fPct2025-02
value 50.7 · avg 54.1 ± 1.6
total2025-02
value 1459 · avg 1606.7 ± 69.5
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

videoPct2025-08
3.8 → 6.8 (+78.9%)
videoPct2025-07
1.7 → 3.8 (+123.5%)
triagePct2025-07
0.1 → 0.2 (+262.5%)
videoPct2025-06
2.5 → 1.7 (-32%)
videoPct2025-04
1 → 2.4 (+140%)
triagePct2025-04
0.3 → 0 (-100%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

CQC inspection likelihood

highscore 95/100medium confidence
Last inspection: 2015-09-03 · 81 months ago
  • Using CQC review date (2019-07-16) as last assessment. Original inspection date: 2015-09-03.
  • Current rating is good, and the latest CQC assessment date is 2019-07-16 (81 months ago).
  • This matches the current focused-assessment cohort profile (Good/Outstanding with report window 2017–2022).
  • Model is directional: 2 supporting signals are currently unavailable.
  • CQC focused assessments reference 10 non-clinical quality statements and typically provide at least 5 working days notice.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Workforce capacity

GP FTE

1.98

Nurse FTE

0.87

Direct Patient Care FTE

0.55

Admin FTE

7.13

1 practices reporting · 100.0% coverage

Staff group mix

GP2.0 FTE · 19%
Nurse0.9 FTE · 8%
Direct Patient Care0.6 FTE · 5%
Admin7.1 FTE · 68%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP1.98 FTE · 4 headcount
Partner1.11 FTE (56%) · 2 hc
Salaried0.87 FTE (44%) · 2 hc
Nurses0.87 FTE · 2 headcount
Practice Nurse0.87 FTE (100%) · 2 hc
Admin / Non-clinical7.13 FTE · 14 headcount
Management0.64 FTE (9%) · 1 hc
Reception / Admin2.69 FTE (38%) · 5 hc
Other3.80 FTE (53%) · 8 hc
Direct Patient Care0.55 FTE · 1 headcount
HCA / Nursing Assistant0.55 FTE (100%) · 1 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-030369GP · 2024-03: 2 FTEGP · 2024-04: 2 FTEGP · 2024-05: 2 FTEGP · 2024-06: 2 FTEGP · 2024-07: 2 FTEGP · 2024-08: 2 FTEGP · 2024-09: 2 FTEGP · 2024-10: 2 FTEGP · 2024-11: 2 FTEGP · 2024-12: 2 FTEGP · 2025-01: 2 FTEGP · 2025-02: 2 FTEGP · 2025-03: 2 FTEGP · 2025-04: 2 FTEGP · 2025-05: 2 FTEGP · 2025-06: 2 FTEGP · 2025-07: 2 FTEGP · 2025-08: 2 FTEGP · 2025-09: 2 FTEGP · 2025-10: 2 FTEGP · 2025-11: 2 FTEGP · 2025-12: 2 FTEGP · 2026-01: 2 FTEGP · 2026-02: 2 FTEGP · 2026-03: 2 FTENurse · 2024-03: 1 FTENurse · 2024-04: 1 FTENurse · 2024-05: 1 FTENurse · 2024-06: 1 FTENurse · 2024-07: 1 FTENurse · 2024-08: 1 FTENurse · 2024-09: 1 FTENurse · 2024-10: 1 FTENurse · 2024-11: 1 FTENurse · 2024-12: 1 FTENurse · 2025-01: 1 FTENurse · 2025-02: 1 FTENurse · 2025-03: 1 FTENurse · 2025-04: 1 FTENurse · 2025-05: 1 FTENurse · 2025-06: 1 FTENurse · 2025-07: 1 FTENurse · 2025-08: 1 FTENurse · 2025-09: 1 FTENurse · 2025-10: 1 FTENurse · 2025-11: 1 FTENurse · 2025-12: 1 FTENurse · 2026-01: 1 FTENurse · 2026-02: 1 FTENurse · 2026-03: 1 FTEDPC · 2024-03: 1 FTEDPC · 2024-04: 1 FTEDPC · 2024-05: 1 FTEDPC · 2024-06: 1 FTEDPC · 2024-07: 1 FTEDPC · 2024-08: 1 FTEDPC · 2024-09: 1 FTEDPC · 2024-10: 1 FTEDPC · 2024-11: 1 FTEDPC · 2024-12: 1 FTEDPC · 2025-01: 1 FTEDPC · 2025-02: 1 FTEDPC · 2025-03: 1 FTEDPC · 2025-04: 1 FTEDPC · 2025-05: 1 FTEDPC · 2025-06: 1 FTEDPC · 2025-07: 1 FTEDPC · 2025-08: 1 FTEDPC · 2025-09: 1 FTEDPC · 2025-10: 1 FTEDPC · 2025-11: 1 FTEDPC · 2025-12: 1 FTEDPC · 2026-01: 1 FTEDPC · 2026-02: 1 FTEDPC · 2026-03: 1 FTEAdmin · 2024-03: 8 FTEAdmin · 2024-04: 8 FTEAdmin · 2024-05: 8 FTEAdmin · 2024-06: 8 FTEAdmin · 2024-07: 8 FTEAdmin · 2024-08: 7 FTEAdmin · 2024-09: 7 FTEAdmin · 2024-10: 7 FTEAdmin · 2024-11: 7 FTEAdmin · 2024-12: 7 FTEAdmin · 2025-01: 7 FTEAdmin · 2025-02: 7 FTEAdmin · 2025-03: 7 FTEAdmin · 2025-04: 7 FTEAdmin · 2025-05: 7 FTEAdmin · 2025-06: 7 FTEAdmin · 2025-07: 7 FTEAdmin · 2025-08: 8 FTEAdmin · 2025-09: 8 FTEAdmin · 2025-10: 7 FTEAdmin · 2025-11: 7 FTEAdmin · 2025-12: 7 FTEAdmin · 2026-01: 7 FTEAdmin · 2026-02: 7 FTEAdmin · 2026-03: 7 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good90.7%
Phone easy51.2%
Website easy83.9%
100.0% coverage

Prescribing volume

2.15

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.