GP Practice

Ledbury Health Partnership

M81012

Compare to

Registered patients

13,722

NHS Digital list size

GP FTE

10.12

NHS Digital workforce

Patients per GP FTE

1,356

Items per patient

1.7

prescribing volume

GPPS overall good

67.7%

patient experience

Access KPIs · August 2025

Same-day %

35%

Month: August 2025

Appts per 1K patients

426

all bookings (incl. triage)

Patient contacts per 1K

384

F2F + phone + video only

28+ day backlog

15.1%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face69.0%
Telephone21.1%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %35.0%43.0%-8.0%
Face-to-face %69.0%58.4%+10.6%
Telephone %21.1%21.9%-0.8%
Appts per 1K426.3479.7-53.4
Triage %0.0%8.7%-8.7%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-072024-082025-080275380Same-day % · 2023-07: 43.5%Same-day % · 2023-08: 41.1%Same-day % · 2023-09: 33.6%Same-day % · 2023-10: 32.9%Same-day % · 2023-12: 44.8%Same-day % · 2024-01: 42.7%Same-day % · 2024-02: 40.2%Same-day % · 2024-03: 39.5%Same-day % · 2024-04: 38.7%Same-day % · 2024-05: 37.7%Same-day % · 2024-06: 40.6%Same-day % · 2024-07: 39.9%Same-day % · 2024-08: 43.1%Same-day % · 2024-09: 42.2%Same-day % · 2024-11: 41.4%Same-day % · 2024-12: 45.6%Same-day % · 2025-01: 43.9%Same-day % · 2025-02: 43.1%Same-day % · 2025-03: 40.7%Same-day % · 2025-04: 40.3%Same-day % · 2025-05: 36.3%Same-day % · 2025-06: 35.6%Same-day % · 2025-07: 35.1%Same-day % · 2025-08: 35.0%F2F % · 2023-07: 65.7%F2F % · 2023-08: 67.3%F2F % · 2023-09: 70.3%F2F % · 2023-10: 71.4%F2F % · 2023-12: 47.2%F2F % · 2024-01: 49.5%F2F % · 2024-02: 49.4%F2F % · 2024-03: 52.2%F2F % · 2024-04: 57.1%F2F % · 2024-05: 58.1%F2F % · 2024-06: 55.1%F2F % · 2024-07: 55.7%F2F % · 2024-08: 54.3%F2F % · 2024-09: 54.7%F2F % · 2024-11: 56.6%F2F % · 2024-12: 54.7%F2F % · 2025-01: 55.9%F2F % · 2025-02: 54.9%F2F % · 2025-03: 67.7%F2F % · 2025-04: 64.8%F2F % · 2025-05: 66.7%F2F % · 2025-06: 69.6%F2F % · 2025-07: 68.6%F2F % · 2025-08: 69.0%Phone % · 2023-07: 27.6%Phone % · 2023-08: 24.5%Phone % · 2023-09: 22.4%Phone % · 2023-10: 20.5%Phone % · 2023-12: 41.5%Phone % · 2024-01: 39.3%Phone % · 2024-02: 39.9%Phone % · 2024-03: 37.3%Phone % · 2024-04: 33.5%Phone % · 2024-05: 32.1%Phone % · 2024-06: 34.0%Phone % · 2024-07: 33.7%Phone % · 2024-08: 34.6%Phone % · 2024-09: 34.1%Phone % · 2024-11: 34.0%Phone % · 2024-12: 35.7%Phone % · 2025-01: 32.8%Phone % · 2025-02: 34.5%Phone % · 2025-03: 22.7%Phone % · 2025-04: 24.0%Phone % · 2025-05: 22.3%Phone % · 2025-06: 19.8%Phone % · 2025-07: 20.8%Phone % · 2025-08: 21.1%Video % · 2023-07: 0.1%Video % · 2023-08: 0.1%Video % · 2023-09: 0.0%Video % · 2023-10: 0.8%Video % · 2023-12: 1.9%Video % · 2024-01: 1.5%Video % · 2024-02: 0.6%Video % · 2024-03: 0.1%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.1%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.0%Video % · 2024-11: 0.0%Video % · 2024-12: 0.0%Video % · 2025-01: 0.0%Video % · 2025-02: 0.0%Video % · 2025-03: 0.0%Video % · 2025-04: 0.0%Video % · 2025-05: 0.1%Video % · 2025-06: 0.0%Video % · 2025-07: 0.0%Video % · 2025-08: 0.0%Triage % · 2023-07: 12.0%Triage % · 2023-08: 9.8%Triage % · 2023-09: 8.9%Triage % · 2023-10: 3.7%Triage % · 2023-12: 0.0%Triage % · 2024-01: 0.0%Triage % · 2024-02: 0.0%Triage % · 2024-03: 0.0%Triage % · 2024-04: 0.0%Triage % · 2024-05: 0.0%Triage % · 2024-06: 0.0%Triage % · 2024-07: 0.0%Triage % · 2024-08: 0.0%Triage % · 2024-09: 0.0%Triage % · 2024-11: 0.0%Triage % · 2024-12: 0.0%Triage % · 2025-01: 0.0%Triage % · 2025-02: 0.0%Triage % · 2025-03: 0.0%Triage % · 2025-04: 0.0%Triage % · 2025-05: 0.0%Triage % · 2025-06: 0.0%Triage % · 2025-07: 0.0%Triage % · 2025-08: 0.0%

NHS Digital appointments dataset · last 24 months (2023-07 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-072024-082025-085,2887,2239,15911,0942023-07: 8,073 appointments2023-08: 8,151 appointments2023-09: 9,521 appointments2023-10: 10,532 appointments2023-12: 7,373 appointments2024-01: 9,344 appointments2024-02: 8,741 appointments2024-03: 7,592 appointments2024-04: 8,181 appointments2024-05: 8,773 appointments2024-06: 7,355 appointments2024-07: 8,200 appointments2024-08: 6,572 appointments2024-09: 7,012 appointments2024-11: 7,773 appointments2024-12: 7,146 appointments2025-01: 8,133 appointments2025-02: 7,185 appointments2025-03: 7,001 appointments2025-04: 6,099 appointments2025-05: 6,401 appointments2025-06: 6,485 appointments2025-07: 7,081 appointments2025-08: 5,850 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-072024-082025-083855266678082023-07: 588.3 appts per 1,000 patients2023-08: 594 appts per 1,000 patients2023-09: 693.8 appts per 1,000 patients2023-10: 767.5 appts per 1,000 patients2023-12: 537.3 appts per 1,000 patients2024-01: 681 appts per 1,000 patients2024-02: 637 appts per 1,000 patients2024-03: 553.3 appts per 1,000 patients2024-04: 596.2 appts per 1,000 patients2024-05: 639.3 appts per 1,000 patients2024-06: 536 appts per 1,000 patients2024-07: 597.6 appts per 1,000 patients2024-08: 478.9 appts per 1,000 patients2024-09: 511 appts per 1,000 patients2024-11: 566.5 appts per 1,000 patients2024-12: 520.8 appts per 1,000 patients2025-01: 592.7 appts per 1,000 patients2025-02: 523.6 appts per 1,000 patients2025-03: 510.2 appts per 1,000 patients2025-04: 444.5 appts per 1,000 patients2025-05: 466.5 appts per 1,000 patients2025-06: 472.6 appts per 1,000 patients2025-07: 516 appts per 1,000 patients2025-08: 426.3 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%July 2023 · Same day: 43.5%July 2023 · 1 day: 6.0%July 2023 · 2–7 days: 22.5%July 2023 · 8–14 days: 10.0%July 2023 · 15–21 days: 3.7%July 2023 · 22–28 days: 3.8%July 2023 · > 28 days: 10.4%August 2023 · Same day: 41.1%August 2023 · 1 day: 6.6%August 2023 · 2–7 days: 24.6%August 2023 · 8–14 days: 7.9%August 2023 · 15–21 days: 6.6%August 2023 · 22–28 days: 4.9%August 2023 · > 28 days: 8.3%September 2023 · Same day: 33.6%September 2023 · 1 day: 6.0%September 2023 · 2–7 days: 21.5%September 2023 · 8–14 days: 10.7%September 2023 · 15–21 days: 5.6%September 2023 · 22–28 days: 8.5%September 2023 · > 28 days: 14.0%October 2023 · Same day: 32.9%October 2023 · 1 day: 5.6%October 2023 · 2–7 days: 17.4%October 2023 · 8–14 days: 9.1%October 2023 · 15–21 days: 5.7%October 2023 · 22–28 days: 8.1%October 2023 · > 28 days: 21.2%December 2023 · Same day: 44.8%December 2023 · 1 day: 7.6%December 2023 · 2–7 days: 17.7%December 2023 · 8–14 days: 10.8%December 2023 · 15–21 days: 5.4%December 2023 · 22–28 days: 7.0%December 2023 · > 28 days: 6.6%January 2024 · Same day: 42.7%January 2024 · 1 day: 6.7%January 2024 · 2–7 days: 16.6%January 2024 · 8–14 days: 15.1%January 2024 · 15–21 days: 5.3%January 2024 · 22–28 days: 5.3%January 2024 · > 28 days: 8.3%February 2024 · Same day: 40.2%February 2024 · 1 day: 7.3%February 2024 · 2–7 days: 20.0%February 2024 · 8–14 days: 18.2%February 2024 · 15–21 days: 5.9%February 2024 · 22–28 days: 3.8%February 2024 · > 28 days: 4.6%March 2024 · Same day: 39.5%March 2024 · 1 day: 8.0%March 2024 · 2–7 days: 20.9%March 2024 · 8–14 days: 16.7%March 2024 · 15–21 days: 6.1%March 2024 · 22–28 days: 3.9%March 2024 · > 28 days: 4.9%April 2024 · Same day: 38.7%April 2024 · 1 day: 6.5%April 2024 · 2–7 days: 15.6%April 2024 · 8–14 days: 21.1%April 2024 · 15–21 days: 8.6%April 2024 · 22–28 days: 3.8%April 2024 · > 28 days: 5.7%May 2024 · Same day: 37.7%May 2024 · 1 day: 7.0%May 2024 · 2–7 days: 14.1%May 2024 · 8–14 days: 13.5%May 2024 · 15–21 days: 7.5%May 2024 · 22–28 days: 6.4%May 2024 · > 28 days: 13.7%June 2024 · Same day: 40.6%June 2024 · 1 day: 6.8%June 2024 · 2–7 days: 15.3%June 2024 · 8–14 days: 12.3%June 2024 · 15–21 days: 7.2%June 2024 · 22–28 days: 6.8%June 2024 · > 28 days: 10.9%July 2024 · Same day: 39.9%July 2024 · 1 day: 6.8%July 2024 · 2–7 days: 16.4%July 2024 · 8–14 days: 11.0%July 2024 · 15–21 days: 11.1%July 2024 · 22–28 days: 6.1%July 2024 · > 28 days: 8.7%August 2024 · Same day: 43.1%August 2024 · 1 day: 8.2%August 2024 · 2–7 days: 15.8%August 2024 · 8–14 days: 9.1%August 2024 · 15–21 days: 9.9%August 2024 · 22–28 days: 6.1%August 2024 · > 28 days: 7.9%September 2024 · Same day: 42.2%September 2024 · 1 day: 6.6%September 2024 · 2–7 days: 18.0%September 2024 · 8–14 days: 14.0%September 2024 · 15–21 days: 8.3%September 2024 · 22–28 days: 4.4%September 2024 · > 28 days: 6.5%November 2024 · Same day: 41.4%November 2024 · 1 day: 6.6%November 2024 · 2–7 days: 16.1%November 2024 · 8–14 days: 12.9%November 2024 · 15–21 days: 8.8%November 2024 · 22–28 days: 7.1%November 2024 · > 28 days: 7.2%December 2024 · Same day: 45.6%December 2024 · 1 day: 5.6%December 2024 · 2–7 days: 13.4%December 2024 · 8–14 days: 13.1%December 2024 · 15–21 days: 9.5%December 2024 · 22–28 days: 6.6%December 2024 · > 28 days: 6.3%January 2025 · Same day: 43.9%January 2025 · 1 day: 6.6%January 2025 · 2–7 days: 15.2%January 2025 · 8–14 days: 11.6%January 2025 · 15–21 days: 7.2%January 2025 · 22–28 days: 6.1%January 2025 · > 28 days: 9.4%February 2025 · Same day: 43.1%February 2025 · 1 day: 6.2%February 2025 · 2–7 days: 14.6%February 2025 · 8–14 days: 13.2%February 2025 · 15–21 days: 10.5%February 2025 · 22–28 days: 6.5%February 2025 · > 28 days: 5.9%March 2025 · Same day: 40.7%March 2025 · 1 day: 6.3%March 2025 · 2–7 days: 16.1%March 2025 · 8–14 days: 18.3%March 2025 · 15–21 days: 6.9%March 2025 · 22–28 days: 4.1%March 2025 · > 28 days: 7.4%April 2025 · Same day: 40.3%April 2025 · 1 day: 8.3%April 2025 · 2–7 days: 15.7%April 2025 · 8–14 days: 14.8%April 2025 · 15–21 days: 6.8%April 2025 · 22–28 days: 5.8%April 2025 · > 28 days: 8.3%May 2025 · Same day: 36.3%May 2025 · 1 day: 6.8%May 2025 · 2–7 days: 16.7%May 2025 · 8–14 days: 11.0%May 2025 · 15–21 days: 7.4%May 2025 · 22–28 days: 6.9%May 2025 · > 28 days: 15.0%June 2025 · Same day: 35.6%June 2025 · 1 day: 6.2%June 2025 · 2–7 days: 15.6%June 2025 · 8–14 days: 11.2%June 2025 · 15–21 days: 10.0%June 2025 · 22–28 days: 9.3%June 2025 · > 28 days: 12.1%July 2025 · Same day: 35.1%July 2025 · 1 day: 6.3%July 2025 · 2–7 days: 16.4%July 2025 · 8–14 days: 12.6%July 2025 · 15–21 days: 10.0%July 2025 · 22–28 days: 9.6%July 2025 · > 28 days: 10.2%August 2025 · Same day: 35.0%August 2025 · 1 day: 6.0%August 2025 · 2–7 days: 17.9%August 2025 · 8–14 days: 11.9%August 2025 · 15–21 days: 6.2%August 2025 · 22–28 days: 7.9%August 2025 · > 28 days: 15.1%Jul '23Oct '23Feb '24May '24Aug '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

MEDIUMscore 66/100
  • High demand (>400 appts/1K)
  • Below-average same-day access
  • High long-wait rate (12.5% over 28d)

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-1.2%
Face-to-face %+0.9%
Telephone %-2.6%
Same-day %-3.4%
Appts per 1K-1.2%
Triage %+17.1%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, the practice's face-to-face percentage was 69%, which is slightly above the trailing average. This suggests a consistent preference for in-person consultations among patients.

Several trends are worth noting. The percentage of same-day appointments has been declining, dropping by 3.4% month-on-month. The DNA rate has also decreased by 5.2% over the same period. These shifts may indicate a change in patient behavior or operational adjustments.

To investigate further, review the recent changes in appointment scheduling and patient communication strategies. Also, verify if the dip in same-day appointments aligns with any recent policy changes or system updates.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

sameDayPct2025-07
value 35.1 · avg 41.1 ± 2.8
sameDayPct2025-06
value 35.6 · avg 41.2 ± 2.5
phonePct2025-06
value 19.8 · avg 31.2 ± 4.8
f2fPct2025-06
value 69.6 · avg 58.3 ± 4.8
sameDayPct2025-05
value 36.3 · avg 41.4 ± 2.2
phonePct2025-05
value 22.3 · avg 32.1 ± 4
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

triagePct2025-07
0 → 0 (-100%)
videoPct2025-06
0.1 → 0 (-100%)
phonePct2025-03
34.5 → 22.7 (-34.2%)
dnaRate2025-03
3 → 4.3 (+43.3%)
videoPct2024-07
0.1 → 0 (-100%)
videoPct2024-04
0.1 → 0 (-100%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

CQC inspection likelihood

lowscore 37/100medium confidence
Last inspection: 2025-12-15 · 4 months ago
  • Current rating is good, and the latest CQC assessment date is 2025-12-15 (4 months ago).
  • Report date falls outside the 2017–2022 focused-assessment window signal.
  • Model is directional: 2 supporting signals are currently unavailable.
  • CQC focused assessments reference 10 non-clinical quality statements and typically provide at least 5 working days notice.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Workforce capacity

GP FTE

10.12

Nurse FTE

3.36

Direct Patient Care FTE

4.09

Admin FTE

20.52

1 practices reporting · 100.0% coverage

Staff group mix

GP10.1 FTE · 27%
Nurse3.4 FTE · 9%
Direct Patient Care4.1 FTE · 11%
Admin20.5 FTE · 54%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP10.13 FTE · 15 headcount
Partner3.12 FTE (31%) · 4 hc
Salaried4.83 FTE (48%) · 8 hc
Training (ST/F)1.07 FTE (11%) · 1 hc
Retainer1.11 FTE (11%) · 2 hc
Nurses3.36 FTE · 5 headcount
Practice Nurse2.56 FTE (76%) · 4 hc
Advanced / Specialist0.80 FTE (24%) · 1 hc
Admin / Non-clinical20.52 FTE · 30 headcount
Management2.28 FTE (11%) · 3 hc
Reception / Admin11.16 FTE (54%) · 16 hc
Other7.08 FTE (35%) · 11 hc
Direct Patient Care4.09 FTE · 6 headcount
HCA / Nursing Assistant2.00 FTE (49%) · 3 hc
Paramedic1.00 FTE (24%) · 1 hc
Other1.09 FTE (27%) · 2 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-03181623GP · 2024-03: 9 FTEGP · 2024-04: 9 FTEGP · 2024-05: 9 FTEGP · 2024-06: 9 FTEGP · 2024-07: 9 FTEGP · 2024-08: 9 FTEGP · 2024-09: 9 FTEGP · 2024-10: 9 FTEGP · 2024-11: 8 FTEGP · 2024-12: 9 FTEGP · 2025-01: 10 FTEGP · 2025-02: 10 FTEGP · 2025-03: 10 FTEGP · 2025-04: 10 FTEGP · 2025-05: 10 FTEGP · 2025-06: 10 FTEGP · 2025-07: 10 FTEGP · 2025-08: 10 FTEGP · 2025-09: 11 FTEGP · 2025-10: 10 FTEGP · 2025-11: 10 FTEGP · 2025-12: 10 FTEGP · 2026-01: 10 FTEGP · 2026-02: 10 FTEGP · 2026-03: 10 FTENurse · 2024-03: 5 FTENurse · 2024-04: 5 FTENurse · 2024-05: 5 FTENurse · 2024-06: 5 FTENurse · 2024-07: 4 FTENurse · 2024-08: 5 FTENurse · 2024-09: 5 FTENurse · 2024-10: 5 FTENurse · 2024-11: 5 FTENurse · 2024-12: 5 FTENurse · 2025-01: 5 FTENurse · 2025-02: 5 FTENurse · 2025-03: 4 FTENurse · 2025-04: 5 FTENurse · 2025-05: 5 FTENurse · 2025-06: 5 FTENurse · 2025-07: 5 FTENurse · 2025-08: 5 FTENurse · 2025-09: 5 FTENurse · 2025-10: 5 FTENurse · 2025-11: 5 FTENurse · 2025-12: 5 FTENurse · 2026-01: 4 FTENurse · 2026-02: 3 FTENurse · 2026-03: 3 FTEDPC · 2024-03: 5 FTEDPC · 2024-04: 4 FTEDPC · 2024-05: 4 FTEDPC · 2024-06: 4 FTEDPC · 2024-07: 4 FTEDPC · 2024-08: 4 FTEDPC · 2024-09: 4 FTEDPC · 2024-10: 4 FTEDPC · 2024-11: 4 FTEDPC · 2024-12: 4 FTEDPC · 2025-01: 4 FTEDPC · 2025-02: 4 FTEDPC · 2025-03: 4 FTEDPC · 2025-04: 4 FTEDPC · 2025-05: 4 FTEDPC · 2025-06: 4 FTEDPC · 2025-07: 4 FTEDPC · 2025-08: 4 FTEDPC · 2025-09: 4 FTEDPC · 2025-10: 4 FTEDPC · 2025-11: 4 FTEDPC · 2025-12: 4 FTEDPC · 2026-01: 4 FTEDPC · 2026-02: 4 FTEDPC · 2026-03: 4 FTEAdmin · 2024-03: 21 FTEAdmin · 2024-04: 21 FTEAdmin · 2024-05: 21 FTEAdmin · 2024-06: 21 FTEAdmin · 2024-07: 21 FTEAdmin · 2024-08: 21 FTEAdmin · 2024-09: 20 FTEAdmin · 2024-10: 20 FTEAdmin · 2024-11: 19 FTEAdmin · 2024-12: 19 FTEAdmin · 2025-01: 20 FTEAdmin · 2025-02: 20 FTEAdmin · 2025-03: 19 FTEAdmin · 2025-04: 19 FTEAdmin · 2025-05: 20 FTEAdmin · 2025-06: 20 FTEAdmin · 2025-07: 20 FTEAdmin · 2025-08: 21 FTEAdmin · 2025-09: 21 FTEAdmin · 2025-10: 21 FTEAdmin · 2025-11: 21 FTEAdmin · 2025-12: 21 FTEAdmin · 2026-01: 21 FTEAdmin · 2026-02: 21 FTEAdmin · 2026-03: 21 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good67.7%
Phone easy13.6%
Website easy79.0%
100.0% coverage

Prescribing volume

1.7

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.