GP Practice

Winyates Health Centre

M81019

Compare to

Registered patients

17,105

NHS Digital list size

GP FTE

11.16

NHS Digital workforce

Patients per GP FTE

1,533

Items per patient

1.28

prescribing volume

GPPS overall good

59.7%

patient experience

Access KPIs · August 2025

Same-day %

30.6%

Month: August 2025

Appts per 1K patients

430

all bookings (incl. triage)

Patient contacts per 1K

429

F2F + phone + video only

28+ day backlog

3.3%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face75.4%
Telephone24.3%
Triage0.5%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %30.6%43.0%-12.4%
Face-to-face %75.4%58.4%+17.0%
Telephone %24.3%21.9%+2.4%
Appts per 1K429.8479.7-49.9
Triage %0.5%8.7%-8.2%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-072024-082025-080305989Same-day % · 2023-07: 44.7%Same-day % · 2023-08: 45.4%Same-day % · 2023-09: 40.9%Same-day % · 2023-10: 40.0%Same-day % · 2023-12: 44.6%Same-day % · 2024-01: 44.9%Same-day % · 2024-02: 43.9%Same-day % · 2024-03: 41.4%Same-day % · 2024-04: 42.1%Same-day % · 2024-05: 42.0%Same-day % · 2024-06: 41.5%Same-day % · 2024-07: 42.6%Same-day % · 2024-08: 41.8%Same-day % · 2024-09: 40.7%Same-day % · 2024-11: 38.8%Same-day % · 2024-12: 42.8%Same-day % · 2025-01: 43.6%Same-day % · 2025-02: 47.5%Same-day % · 2025-03: 41.5%Same-day % · 2025-04: 41.5%Same-day % · 2025-05: 38.5%Same-day % · 2025-06: 33.5%Same-day % · 2025-07: 29.8%Same-day % · 2025-08: 30.6%F2F % · 2023-07: 75.0%F2F % · 2023-08: 76.1%F2F % · 2023-09: 75.5%F2F % · 2023-10: 77.0%F2F % · 2023-12: 77.0%F2F % · 2024-01: 73.1%F2F % · 2024-02: 75.1%F2F % · 2024-03: 75.8%F2F % · 2024-04: 78.0%F2F % · 2024-05: 76.3%F2F % · 2024-06: 79.6%F2F % · 2024-07: 75.5%F2F % · 2024-08: 76.1%F2F % · 2024-09: 75.9%F2F % · 2024-11: 79.2%F2F % · 2024-12: 76.0%F2F % · 2025-01: 76.9%F2F % · 2025-02: 75.1%F2F % · 2025-03: 76.2%F2F % · 2025-04: 73.6%F2F % · 2025-05: 76.3%F2F % · 2025-06: 77.2%F2F % · 2025-07: 73.6%F2F % · 2025-08: 75.4%Phone % · 2023-07: 25.0%Phone % · 2023-08: 23.9%Phone % · 2023-09: 24.5%Phone % · 2023-10: 22.6%Phone % · 2023-12: 22.8%Phone % · 2024-01: 26.6%Phone % · 2024-02: 24.6%Phone % · 2024-03: 23.8%Phone % · 2024-04: 21.5%Phone % · 2024-05: 23.6%Phone % · 2024-06: 20.3%Phone % · 2024-07: 24.3%Phone % · 2024-08: 23.6%Phone % · 2024-09: 23.4%Phone % · 2024-11: 20.7%Phone % · 2024-12: 23.9%Phone % · 2025-01: 22.9%Phone % · 2025-02: 24.9%Phone % · 2025-03: 23.7%Phone % · 2025-04: 26.4%Phone % · 2025-05: 23.6%Phone % · 2025-06: 22.7%Phone % · 2025-07: 26.3%Phone % · 2025-08: 24.3%Video % · 2023-07: 0.0%Video % · 2023-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.2%Video % · 2024-11: 0.0%Video % · 2024-12: 0.0%Video % · 2025-01: 0.0%Video % · 2025-02: 0.0%Video % · 2025-03: 0.0%Video % · 2025-04: 0.0%Video % · 2025-05: 0.0%Video % · 2025-06: 0.0%Video % · 2025-07: 0.0%Video % · 2025-08: 0.0%Triage % · 2023-07: 0.7%Triage % · 2023-08: 0.5%Triage % · 2023-09: 0.5%Triage % · 2023-10: 0.5%Triage % · 2023-12: 0.7%Triage % · 2024-01: 0.8%Triage % · 2024-02: 0.6%Triage % · 2024-03: 0.6%Triage % · 2024-04: 0.8%Triage % · 2024-05: 0.8%Triage % · 2024-06: 0.8%Triage % · 2024-07: 0.6%Triage % · 2024-08: 0.7%Triage % · 2024-09: 0.6%Triage % · 2024-11: 0.7%Triage % · 2024-12: 0.8%Triage % · 2025-01: 0.6%Triage % · 2025-02: 0.7%Triage % · 2025-03: 0.7%Triage % · 2025-04: 0.8%Triage % · 2025-05: 0.6%Triage % · 2025-06: 0.9%Triage % · 2025-07: 0.5%Triage % · 2025-08: 0.5%

NHS Digital appointments dataset · last 24 months (2023-07 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-072024-082025-086,6007,8389,07510,3132023-07: 8,256 appointments2023-08: 8,555 appointments2023-09: 9,954 appointments2023-10: 9,756 appointments2023-12: 7,216 appointments2024-01: 9,515 appointments2024-02: 8,811 appointments2024-03: 8,082 appointments2024-04: 8,512 appointments2024-05: 8,435 appointments2024-06: 6,959 appointments2024-07: 8,214 appointments2024-08: 8,002 appointments2024-09: 8,436 appointments2024-11: 9,624 appointments2024-12: 7,620 appointments2025-01: 8,783 appointments2025-02: 7,968 appointments2025-03: 8,106 appointments2025-04: 7,699 appointments2025-05: 7,911 appointments2025-06: 7,776 appointments2025-07: 8,784 appointments2025-08: 7,352 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-072024-082025-083864585316032023-07: 482.7 appts per 1,000 patients2023-08: 500.1 appts per 1,000 patients2023-09: 581.9 appts per 1,000 patients2023-10: 570.4 appts per 1,000 patients2023-12: 421.9 appts per 1,000 patients2024-01: 556.3 appts per 1,000 patients2024-02: 515.1 appts per 1,000 patients2024-03: 472.5 appts per 1,000 patients2024-04: 497.6 appts per 1,000 patients2024-05: 493.1 appts per 1,000 patients2024-06: 406.8 appts per 1,000 patients2024-07: 480.2 appts per 1,000 patients2024-08: 467.8 appts per 1,000 patients2024-09: 493.2 appts per 1,000 patients2024-11: 562.6 appts per 1,000 patients2024-12: 445.5 appts per 1,000 patients2025-01: 513.5 appts per 1,000 patients2025-02: 465.8 appts per 1,000 patients2025-03: 473.9 appts per 1,000 patients2025-04: 450.1 appts per 1,000 patients2025-05: 462.5 appts per 1,000 patients2025-06: 454.6 appts per 1,000 patients2025-07: 513.5 appts per 1,000 patients2025-08: 429.8 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%July 2023 · Same day: 44.7%July 2023 · 1 day: 4.2%July 2023 · 2–7 days: 16.7%July 2023 · 8–14 days: 17.0%July 2023 · 15–21 days: 7.4%July 2023 · 22–28 days: 9.5%July 2023 · > 28 days: 0.5%August 2023 · Same day: 45.4%August 2023 · 1 day: 4.5%August 2023 · 2–7 days: 14.6%August 2023 · 8–14 days: 16.2%August 2023 · 15–21 days: 9.4%August 2023 · 22–28 days: 8.5%August 2023 · > 28 days: 1.4%September 2023 · Same day: 40.9%September 2023 · 1 day: 4.7%September 2023 · 2–7 days: 12.2%September 2023 · 8–14 days: 17.8%September 2023 · 15–21 days: 9.7%September 2023 · 22–28 days: 9.4%September 2023 · > 28 days: 5.3%October 2023 · Same day: 40.0%October 2023 · 1 day: 4.2%October 2023 · 2–7 days: 14.2%October 2023 · 8–14 days: 17.0%October 2023 · 15–21 days: 10.1%October 2023 · 22–28 days: 12.1%October 2023 · > 28 days: 2.4%December 2023 · Same day: 44.6%December 2023 · 1 day: 5.1%December 2023 · 2–7 days: 18.6%December 2023 · 8–14 days: 12.5%December 2023 · 15–21 days: 7.5%December 2023 · 22–28 days: 10.5%December 2023 · > 28 days: 1.2%January 2024 · Same day: 44.9%January 2024 · 1 day: 5.5%January 2024 · 2–7 days: 18.0%January 2024 · 8–14 days: 11.6%January 2024 · 15–21 days: 8.6%January 2024 · 22–28 days: 10.2%January 2024 · > 28 days: 1.3%February 2024 · Same day: 43.9%February 2024 · 1 day: 4.5%February 2024 · 2–7 days: 19.3%February 2024 · 8–14 days: 12.1%February 2024 · 15–21 days: 7.9%February 2024 · 22–28 days: 10.8%February 2024 · > 28 days: 1.4%March 2024 · Same day: 41.4%March 2024 · 1 day: 5.8%March 2024 · 2–7 days: 19.3%March 2024 · 8–14 days: 14.1%March 2024 · 15–21 days: 7.7%March 2024 · 22–28 days: 10.2%March 2024 · > 28 days: 1.4%April 2024 · Same day: 42.1%April 2024 · 1 day: 5.9%April 2024 · 2–7 days: 18.0%April 2024 · 8–14 days: 13.1%April 2024 · 15–21 days: 8.3%April 2024 · 22–28 days: 9.6%April 2024 · > 28 days: 2.9%May 2024 · Same day: 42.0%May 2024 · 1 day: 5.8%May 2024 · 2–7 days: 18.2%May 2024 · 8–14 days: 12.1%May 2024 · 15–21 days: 9.9%May 2024 · 22–28 days: 10.5%May 2024 · > 28 days: 1.5%June 2024 · Same day: 41.5%June 2024 · 1 day: 4.3%June 2024 · 2–7 days: 21.6%June 2024 · 8–14 days: 11.1%June 2024 · 15–21 days: 10.1%June 2024 · 22–28 days: 9.6%June 2024 · > 28 days: 1.7%July 2024 · Same day: 42.6%July 2024 · 1 day: 5.5%July 2024 · 2–7 days: 19.8%July 2024 · 8–14 days: 13.0%July 2024 · 15–21 days: 9.5%July 2024 · 22–28 days: 8.5%July 2024 · > 28 days: 1.1%August 2024 · Same day: 41.8%August 2024 · 1 day: 4.7%August 2024 · 2–7 days: 15.4%August 2024 · 8–14 days: 10.9%August 2024 · 15–21 days: 13.5%August 2024 · 22–28 days: 9.8%August 2024 · > 28 days: 3.8%September 2024 · Same day: 40.7%September 2024 · 1 day: 5.1%September 2024 · 2–7 days: 14.3%September 2024 · 8–14 days: 10.8%September 2024 · 15–21 days: 13.5%September 2024 · 22–28 days: 12.2%September 2024 · > 28 days: 3.4%November 2024 · Same day: 38.8%November 2024 · 1 day: 4.4%November 2024 · 2–7 days: 15.4%November 2024 · 8–14 days: 9.9%November 2024 · 15–21 days: 8.4%November 2024 · 22–28 days: 12.7%November 2024 · > 28 days: 10.4%December 2024 · Same day: 42.8%December 2024 · 1 day: 4.7%December 2024 · 2–7 days: 19.1%December 2024 · 8–14 days: 10.2%December 2024 · 15–21 days: 8.1%December 2024 · 22–28 days: 11.0%December 2024 · > 28 days: 4.2%January 2025 · Same day: 43.6%January 2025 · 1 day: 4.9%January 2025 · 2–7 days: 19.1%January 2025 · 8–14 days: 11.1%January 2025 · 15–21 days: 8.1%January 2025 · 22–28 days: 10.9%January 2025 · > 28 days: 2.2%February 2025 · Same day: 47.5%February 2025 · 1 day: 4.3%February 2025 · 2–7 days: 17.7%February 2025 · 8–14 days: 10.7%February 2025 · 15–21 days: 8.5%February 2025 · 22–28 days: 9.9%February 2025 · > 28 days: 1.5%March 2025 · Same day: 41.5%March 2025 · 1 day: 3.8%March 2025 · 2–7 days: 17.5%March 2025 · 8–14 days: 14.6%March 2025 · 15–21 days: 9.6%March 2025 · 22–28 days: 11.8%March 2025 · > 28 days: 1.1%April 2025 · Same day: 41.5%April 2025 · 1 day: 5.4%April 2025 · 2–7 days: 16.2%April 2025 · 8–14 days: 13.8%April 2025 · 15–21 days: 9.3%April 2025 · 22–28 days: 11.8%April 2025 · > 28 days: 2.0%May 2025 · Same day: 38.5%May 2025 · 1 day: 5.9%May 2025 · 2–7 days: 15.2%May 2025 · 8–14 days: 16.8%May 2025 · 15–21 days: 10.1%May 2025 · 22–28 days: 10.5%May 2025 · > 28 days: 2.9%June 2025 · Same day: 33.5%June 2025 · 1 day: 6.3%June 2025 · 2–7 days: 19.9%June 2025 · 8–14 days: 17.1%June 2025 · 15–21 days: 10.6%June 2025 · 22–28 days: 10.6%June 2025 · > 28 days: 2.0%July 2025 · Same day: 29.8%July 2025 · 1 day: 6.3%July 2025 · 2–7 days: 20.8%July 2025 · 8–14 days: 15.5%July 2025 · 15–21 days: 12.7%July 2025 · 22–28 days: 13.1%July 2025 · > 28 days: 1.9%August 2025 · Same day: 30.6%August 2025 · 1 day: 6.2%August 2025 · 2–7 days: 18.0%August 2025 · 8–14 days: 11.6%August 2025 · 15–21 days: 14.4%August 2025 · 22–28 days: 15.9%August 2025 · > 28 days: 3.3%Jul '23Oct '23Feb '24May '24Aug '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

MEDIUMscore 56/100
  • High demand (>400 appts/1K)
  • Elevated DNA rate (6.2%)
  • Below-average same-day access

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-0.2%
Face-to-face %-0.1%
Telephone %+0.2%
Same-day %-7.5%
Appts per 1K-0.2%
Triage %-8%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, the same-day appointment percentage dropped significantly to 30.6%, well below the practice's trailing average of 40.2%. This sharp decline is concerning and may indicate operational challenges in managing same-day appointments.

Several trends and step changes are worth noting. The triage percentage saw a notable drop of 47.4% in 2025-07, following a 46.2% increase in 2025-06. This volatility suggests potential issues with triage processes or recording policies. Additionally, the DNA rate has been rising, increasing by 9.4% this month.

To address these issues, the practice manager should review the triage process to understand the fluctuations and ensure accurate recording. Additionally, investigating the drop in same-day appointments could reveal underlying operational pressures or workflow changes that need attention.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

sameDayPct2025-08
value 30.6 · avg 40.2 ± 4.5
dnaRate2025-08
value 6.7 · avg 5 ± 0.7
triagePct2025-07
value 0.5 · avg 0.7 ± 0.1
sameDayPct2025-07
value 29.8 · avg 41.2 ± 3.2
triagePct2025-06
value 0.9 · avg 0.7 ± 0.1
sameDayPct2025-06
value 33.5 · avg 41.9 ± 2.2
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

triagePct2025-07
0.9 → 0.5 (-47.4%)
triagePct2025-06
0.6 → 0.9 (+46.2%)
videoPct2024-11
0.2 → 0 (-100%)
triagePct2024-04
0.6 → 0.8 (+43.5%)
triagePct2023-12
0.5 → 0.7 (+35.2%)
triagePct2023-04
0.4 → 0.6 (+43.2%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

CQC inspection likelihood

mediumscore 51/100medium confidence
Last inspection: 2018-10-11 · 33 months ago
  • Using CQC review date (2023-07-06) as last assessment. Original inspection date: 2018-10-11.
  • Current rating is good, and the latest CQC assessment date is 2023-07-06 (33 months ago).
  • Report date falls outside the 2017–2022 focused-assessment window signal.
  • Model is directional: 2 supporting signals are currently unavailable.
  • CQC focused assessments reference 10 non-clinical quality statements and typically provide at least 5 working days notice.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Workforce capacity

GP FTE

11.16

Nurse FTE

5.41

Direct Patient Care FTE

2.39

Admin FTE

18.37

1 practices reporting · 100.0% coverage

Staff group mix

GP11.2 FTE · 30%
Nurse5.4 FTE · 14%
Direct Patient Care2.4 FTE · 6%
Admin18.4 FTE · 49%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP11.15 FTE · 14 headcount
Partner5.17 FTE (46%) · 7 hc
Salaried3.21 FTE (29%) · 4 hc
Training (ST/F)2.77 FTE (25%) · 3 hc
Nurses5.41 FTE · 6 headcount
Practice Nurse4.88 FTE (90%) · 5 hc
Advanced / Specialist0.53 FTE (10%) · 1 hc
Admin / Non-clinical18.38 FTE · 23 headcount
Management0.56 FTE (3%) · 1 hc
Reception / Admin13.66 FTE (74%) · 17 hc
Other4.16 FTE (23%) · 5 hc
Direct Patient Care2.39 FTE · 3 headcount
HCA / Nursing Assistant2.39 FTE (100%) · 3 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-03081725GP · 2024-03: 10 FTEGP · 2024-04: 10 FTEGP · 2024-05: 10 FTEGP · 2024-06: 10 FTEGP · 2024-07: 10 FTEGP · 2024-08: 11 FTEGP · 2024-09: 10 FTEGP · 2024-10: 10 FTEGP · 2024-11: 10 FTEGP · 2024-12: 10 FTEGP · 2025-01: 10 FTEGP · 2025-02: 10 FTEGP · 2025-03: 10 FTEGP · 2025-04: 10 FTEGP · 2025-05: 10 FTEGP · 2025-06: 9 FTEGP · 2025-07: 9 FTEGP · 2025-08: 11 FTEGP · 2025-09: 11 FTEGP · 2025-10: 10 FTEGP · 2025-11: 10 FTEGP · 2025-12: 10 FTEGP · 2026-01: 10 FTEGP · 2026-02: 11 FTEGP · 2026-03: 11 FTENurse · 2024-03: 6 FTENurse · 2024-04: 6 FTENurse · 2024-05: 6 FTENurse · 2024-06: 6 FTENurse · 2024-07: 6 FTENurse · 2024-08: 6 FTENurse · 2024-09: 6 FTENurse · 2024-10: 6 FTENurse · 2024-11: 6 FTENurse · 2024-12: 6 FTENurse · 2025-01: 6 FTENurse · 2025-02: 6 FTENurse · 2025-03: 6 FTENurse · 2025-04: 6 FTENurse · 2025-05: 6 FTENurse · 2025-06: 6 FTENurse · 2025-07: 6 FTENurse · 2025-08: 6 FTENurse · 2025-09: 6 FTENurse · 2025-10: 5 FTENurse · 2025-11: 5 FTENurse · 2025-12: 5 FTENurse · 2026-01: 5 FTENurse · 2026-02: 5 FTENurse · 2026-03: 5 FTEDPC · 2024-03: 2 FTEDPC · 2024-04: 2 FTEDPC · 2024-05: 2 FTEDPC · 2024-06: 2 FTEDPC · 2024-07: 2 FTEDPC · 2024-08: 2 FTEDPC · 2024-09: 2 FTEDPC · 2024-10: 2 FTEDPC · 2024-11: 2 FTEDPC · 2024-12: 2 FTEDPC · 2025-01: 2 FTEDPC · 2025-02: 2 FTEDPC · 2025-03: 2 FTEDPC · 2025-04: 2 FTEDPC · 2025-05: 2 FTEDPC · 2025-06: 2 FTEDPC · 2025-07: 2 FTEDPC · 2025-08: 2 FTEDPC · 2025-09: 2 FTEDPC · 2025-10: 2 FTEDPC · 2025-11: 2 FTEDPC · 2025-12: 2 FTEDPC · 2026-01: 2 FTEDPC · 2026-02: 2 FTEDPC · 2026-03: 2 FTEAdmin · 2024-03: 22 FTEAdmin · 2024-04: 22 FTEAdmin · 2024-05: 22 FTEAdmin · 2024-06: 22 FTEAdmin · 2024-07: 22 FTEAdmin · 2024-08: 22 FTEAdmin · 2024-09: 22 FTEAdmin · 2024-10: 22 FTEAdmin · 2024-11: 22 FTEAdmin · 2024-12: 22 FTEAdmin · 2025-01: 22 FTEAdmin · 2025-02: 22 FTEAdmin · 2025-03: 21 FTEAdmin · 2025-04: 21 FTEAdmin · 2025-05: 20 FTEAdmin · 2025-06: 19 FTEAdmin · 2025-07: 19 FTEAdmin · 2025-08: 19 FTEAdmin · 2025-09: 19 FTEAdmin · 2025-10: 19 FTEAdmin · 2025-11: 19 FTEAdmin · 2025-12: 19 FTEAdmin · 2026-01: 19 FTEAdmin · 2026-02: 18 FTEAdmin · 2026-03: 18 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good59.7%
Phone easy9.5%
Website easy39.0%
100.0% coverage

Prescribing volume

1.28

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.