GP Practice

Nunwell Surgery

M81048

Compare to

Registered patients

9,653

NHS Digital list size

GP FTE

9.76

NHS Digital workforce

Patients per GP FTE

989

Items per patient

2.51

prescribing volume

GPPS overall good

84.6%

patient experience

Access KPIs · August 2025

Same-day %

58.4%

Month: August 2025

Appts per 1K patients

519

all bookings (incl. triage)

Patient contacts per 1K

515

F2F + phone + video only

28+ day backlog

1.5%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face48.5%
Telephone33.5%
Video / online17.2%
Triage35.5%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %58.4%43.0%+15.4%
Face-to-face %48.5%58.4%-9.9%
Telephone %33.5%21.9%+11.6%
Appts per 1K519.1479.7+39.4
Triage %35.5%8.7%+26.8%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-072024-082025-083275074Same-day % · 2023-07: 65.4%Same-day % · 2023-08: 67.1%Same-day % · 2023-09: 64.1%Same-day % · 2023-10: 44.2%Same-day % · 2023-12: 62.2%Same-day % · 2024-01: 61.0%Same-day % · 2024-02: 57.9%Same-day % · 2024-03: 56.8%Same-day % · 2024-04: 58.3%Same-day % · 2024-05: 58.3%Same-day % · 2024-06: 57.6%Same-day % · 2024-07: 58.4%Same-day % · 2024-08: 62.2%Same-day % · 2024-09: 55.6%Same-day % · 2024-11: 52.4%Same-day % · 2024-12: 59.2%Same-day % · 2025-01: 57.8%Same-day % · 2025-02: 58.9%Same-day % · 2025-03: 54.4%Same-day % · 2025-04: 57.5%Same-day % · 2025-05: 55.1%Same-day % · 2025-06: 53.5%Same-day % · 2025-07: 54.8%Same-day % · 2025-08: 58.4%F2F % · 2023-07: 47.5%F2F % · 2023-08: 48.5%F2F % · 2023-09: 50.8%F2F % · 2023-10: 63.9%F2F % · 2023-12: 51.4%F2F % · 2024-01: 50.4%F2F % · 2024-02: 50.8%F2F % · 2024-03: 51.8%F2F % · 2024-04: 53.8%F2F % · 2024-05: 54.1%F2F % · 2024-06: 52.2%F2F % · 2024-07: 53.7%F2F % · 2024-08: 51.5%F2F % · 2024-09: 54.9%F2F % · 2024-11: 56.9%F2F % · 2024-12: 53.8%F2F % · 2025-01: 54.1%F2F % · 2025-02: 49.5%F2F % · 2025-03: 54.3%F2F % · 2025-04: 52.4%F2F % · 2025-05: 55.5%F2F % · 2025-06: 58.8%F2F % · 2025-07: 56.0%F2F % · 2025-08: 48.5%Phone % · 2023-07: 35.4%Phone % · 2023-08: 40.0%Phone % · 2023-09: 36.3%Phone % · 2023-10: 26.0%Phone % · 2023-12: 35.3%Phone % · 2024-01: 33.6%Phone % · 2024-02: 31.5%Phone % · 2024-03: 33.6%Phone % · 2024-04: 32.2%Phone % · 2024-05: 31.4%Phone % · 2024-06: 32.3%Phone % · 2024-07: 33.3%Phone % · 2024-08: 33.8%Phone % · 2024-09: 30.2%Phone % · 2024-11: 29.7%Phone % · 2024-12: 32.2%Phone % · 2025-01: 30.4%Phone % · 2025-02: 31.1%Phone % · 2025-03: 30.3%Phone % · 2025-04: 33.3%Phone % · 2025-05: 30.0%Phone % · 2025-06: 27.7%Phone % · 2025-07: 30.3%Phone % · 2025-08: 33.5%Video % · 2023-07: 16.2%Video % · 2023-08: 10.9%Video % · 2023-09: 12.1%Video % · 2023-10: 9.7%Video % · 2023-12: 12.7%Video % · 2024-01: 15.3%Video % · 2024-02: 17.0%Video % · 2024-03: 13.9%Video % · 2024-04: 13.3%Video % · 2024-05: 13.9%Video % · 2024-06: 14.8%Video % · 2024-07: 12.3%Video % · 2024-08: 14.2%Video % · 2024-09: 14.3%Video % · 2024-11: 12.7%Video % · 2024-12: 13.1%Video % · 2025-01: 14.7%Video % · 2025-02: 18.6%Video % · 2025-03: 14.9%Video % · 2025-04: 13.5%Video % · 2025-05: 13.8%Video % · 2025-06: 12.8%Video % · 2025-07: 12.8%Video % · 2025-08: 17.2%Triage % · 2023-07: 41.2%Triage % · 2023-08: 47.4%Triage % · 2023-09: 43.1%Triage % · 2023-10: 29.3%Triage % · 2023-12: 41.1%Triage % · 2024-01: 37.0%Triage % · 2024-02: 32.9%Triage % · 2024-03: 36.5%Triage % · 2024-04: 38.7%Triage % · 2024-05: 37.0%Triage % · 2024-06: 35.3%Triage % · 2024-07: 37.2%Triage % · 2024-08: 39.5%Triage % · 2024-09: 34.6%Triage % · 2024-11: 34.0%Triage % · 2024-12: 39.8%Triage % · 2025-01: 33.6%Triage % · 2025-02: 34.3%Triage % · 2025-03: 33.8%Triage % · 2025-04: 36.4%Triage % · 2025-05: 33.6%Triage % · 2025-06: 32.6%Triage % · 2025-07: 34.0%Triage % · 2025-08: 35.5%

NHS Digital appointments dataset · last 24 months (2023-07 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-072024-082025-084,5215,8537,1868,5182023-07: 6,203 appointments2023-08: 5,504 appointments2023-09: 5,391 appointments2023-10: 8,131 appointments2023-12: 5,380 appointments2024-01: 6,821 appointments2024-02: 6,699 appointments2024-03: 6,294 appointments2024-04: 6,237 appointments2024-05: 6,571 appointments2024-06: 6,306 appointments2024-07: 6,227 appointments2024-08: 4,908 appointments2024-09: 5,781 appointments2024-11: 6,719 appointments2024-12: 5,560 appointments2025-01: 6,653 appointments2025-02: 6,357 appointments2025-03: 6,204 appointments2025-04: 5,299 appointments2025-05: 5,630 appointments2025-06: 5,881 appointments2025-07: 5,917 appointments2025-08: 5,011 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-072024-082025-084686067448822023-07: 642.6 appts per 1,000 patients2023-08: 570.2 appts per 1,000 patients2023-09: 558.5 appts per 1,000 patients2023-10: 842.3 appts per 1,000 patients2023-12: 557.3 appts per 1,000 patients2024-01: 706.6 appts per 1,000 patients2024-02: 694 appts per 1,000 patients2024-03: 652 appts per 1,000 patients2024-04: 646.1 appts per 1,000 patients2024-05: 680.7 appts per 1,000 patients2024-06: 653.3 appts per 1,000 patients2024-07: 645.1 appts per 1,000 patients2024-08: 508.4 appts per 1,000 patients2024-09: 598.9 appts per 1,000 patients2024-11: 696.1 appts per 1,000 patients2024-12: 576 appts per 1,000 patients2025-01: 689.2 appts per 1,000 patients2025-02: 658.6 appts per 1,000 patients2025-03: 642.7 appts per 1,000 patients2025-04: 548.9 appts per 1,000 patients2025-05: 583.2 appts per 1,000 patients2025-06: 609.2 appts per 1,000 patients2025-07: 613 appts per 1,000 patients2025-08: 519.1 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%July 2023 · Same day: 65.4%July 2023 · 1 day: 6.2%July 2023 · 2–7 days: 13.1%July 2023 · 8–14 days: 6.6%July 2023 · 15–21 days: 2.7%July 2023 · 22–28 days: 3.9%July 2023 · > 28 days: 2.0%August 2023 · Same day: 67.1%August 2023 · 1 day: 5.2%August 2023 · 2–7 days: 9.7%August 2023 · 8–14 days: 8.8%August 2023 · 15–21 days: 3.8%August 2023 · 22–28 days: 3.5%August 2023 · > 28 days: 1.9%September 2023 · Same day: 64.1%September 2023 · 1 day: 6.4%September 2023 · 2–7 days: 14.0%September 2023 · 8–14 days: 7.1%September 2023 · 15–21 days: 2.3%September 2023 · 22–28 days: 2.7%September 2023 · > 28 days: 3.5%October 2023 · Same day: 44.2%October 2023 · 1 day: 5.5%October 2023 · 2–7 days: 13.4%October 2023 · 8–14 days: 9.0%October 2023 · 15–21 days: 4.7%October 2023 · 22–28 days: 4.7%October 2023 · > 28 days: 18.4%December 2023 · Same day: 62.2%December 2023 · 1 day: 6.8%December 2023 · 2–7 days: 16.1%December 2023 · 8–14 days: 9.5%December 2023 · 15–21 days: 3.7%December 2023 · 22–28 days: 1.3%December 2023 · > 28 days: 0.4%January 2024 · Same day: 61.0%January 2024 · 1 day: 6.6%January 2024 · 2–7 days: 15.3%January 2024 · 8–14 days: 9.0%January 2024 · 15–21 days: 3.9%January 2024 · 22–28 days: 3.0%January 2024 · > 28 days: 1.3%February 2024 · Same day: 57.9%February 2024 · 1 day: 5.6%February 2024 · 2–7 days: 15.6%February 2024 · 8–14 days: 13.1%February 2024 · 15–21 days: 3.7%February 2024 · 22–28 days: 3.5%February 2024 · > 28 days: 0.5%March 2024 · Same day: 56.8%March 2024 · 1 day: 7.3%March 2024 · 2–7 days: 13.3%March 2024 · 8–14 days: 14.7%March 2024 · 15–21 days: 3.5%March 2024 · 22–28 days: 3.4%March 2024 · > 28 days: 0.9%April 2024 · Same day: 58.3%April 2024 · 1 day: 6.6%April 2024 · 2–7 days: 11.7%April 2024 · 8–14 days: 12.9%April 2024 · 15–21 days: 6.9%April 2024 · 22–28 days: 2.7%April 2024 · > 28 days: 0.9%May 2024 · Same day: 58.3%May 2024 · 1 day: 6.5%May 2024 · 2–7 days: 11.5%May 2024 · 8–14 days: 16.9%May 2024 · 15–21 days: 5.4%May 2024 · 22–28 days: 1.2%May 2024 · > 28 days: 0.3%June 2024 · Same day: 57.6%June 2024 · 1 day: 6.4%June 2024 · 2–7 days: 13.2%June 2024 · 8–14 days: 15.0%June 2024 · 15–21 days: 5.4%June 2024 · 22–28 days: 2.0%June 2024 · > 28 days: 0.5%July 2024 · Same day: 58.4%July 2024 · 1 day: 5.8%July 2024 · 2–7 days: 14.3%July 2024 · 8–14 days: 12.7%July 2024 · 15–21 days: 5.9%July 2024 · 22–28 days: 2.3%July 2024 · > 28 days: 0.6%August 2024 · Same day: 62.2%August 2024 · 1 day: 6.8%August 2024 · 2–7 days: 9.8%August 2024 · 8–14 days: 13.4%August 2024 · 15–21 days: 5.5%August 2024 · 22–28 days: 1.5%August 2024 · > 28 days: 0.9%September 2024 · Same day: 55.6%September 2024 · 1 day: 6.7%September 2024 · 2–7 days: 14.7%September 2024 · 8–14 days: 14.5%September 2024 · 15–21 days: 6.1%September 2024 · 22–28 days: 1.9%September 2024 · > 28 days: 0.5%November 2024 · Same day: 52.4%November 2024 · 1 day: 5.5%November 2024 · 2–7 days: 11.6%November 2024 · 8–14 days: 9.8%November 2024 · 15–21 days: 5.1%November 2024 · 22–28 days: 4.4%November 2024 · > 28 days: 11.2%December 2024 · Same day: 59.2%December 2024 · 1 day: 4.1%December 2024 · 2–7 days: 13.1%December 2024 · 8–14 days: 11.5%December 2024 · 15–21 days: 6.2%December 2024 · 22–28 days: 4.8%December 2024 · > 28 days: 1.0%January 2025 · Same day: 57.8%January 2025 · 1 day: 5.2%January 2025 · 2–7 days: 11.6%January 2025 · 8–14 days: 12.4%January 2025 · 15–21 days: 5.3%January 2025 · 22–28 days: 5.1%January 2025 · > 28 days: 2.5%February 2025 · Same day: 58.9%February 2025 · 1 day: 5.3%February 2025 · 2–7 days: 9.8%February 2025 · 8–14 days: 12.5%February 2025 · 15–21 days: 6.4%February 2025 · 22–28 days: 2.5%February 2025 · > 28 days: 4.6%March 2025 · Same day: 54.4%March 2025 · 1 day: 5.7%March 2025 · 2–7 days: 12.6%March 2025 · 8–14 days: 12.8%March 2025 · 15–21 days: 6.8%March 2025 · 22–28 days: 3.2%March 2025 · > 28 days: 4.6%April 2025 · Same day: 57.5%April 2025 · 1 day: 6.1%April 2025 · 2–7 days: 10.7%April 2025 · 8–14 days: 11.7%April 2025 · 15–21 days: 7.7%April 2025 · 22–28 days: 5.2%April 2025 · > 28 days: 1.1%May 2025 · Same day: 55.1%May 2025 · 1 day: 6.2%May 2025 · 2–7 days: 15.5%May 2025 · 8–14 days: 11.8%May 2025 · 15–21 days: 4.0%May 2025 · 22–28 days: 3.9%May 2025 · > 28 days: 3.6%June 2025 · Same day: 53.5%June 2025 · 1 day: 6.0%June 2025 · 2–7 days: 16.0%June 2025 · 8–14 days: 12.6%June 2025 · 15–21 days: 6.1%June 2025 · 22–28 days: 4.8%June 2025 · > 28 days: 1.0%July 2025 · Same day: 54.8%July 2025 · 1 day: 7.7%July 2025 · 2–7 days: 15.0%July 2025 · 8–14 days: 12.8%July 2025 · 15–21 days: 6.0%July 2025 · 22–28 days: 2.6%July 2025 · > 28 days: 1.2%August 2025 · Same day: 58.4%August 2025 · 1 day: 7.5%August 2025 · 2–7 days: 14.6%August 2025 · 8–14 days: 10.6%August 2025 · 15–21 days: 4.0%August 2025 · 22–28 days: 3.4%August 2025 · > 28 days: 1.5%Jul '23Oct '23Feb '24May '24Aug '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

LOWscore 33/100
  • Very high demand (>500 appts/1K)

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-1.9%
Face-to-face %-0.8%
Telephone %+0.4%
Same-day %+0.5%
Appts per 1K-1.9%
Triage %0%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, face-to-face appointments dropped to 48.5% compared to the practice's trailing average of 54.3%. This is a notable decrease and could indicate a shift in patient preference or operational challenges.

Several trends are worth monitoring. The DNA rate has been steadily declining, dropping by 5% over the past months. Additionally, there was a significant 34.4% increase in video appointments in August 2025, following a 30.9% rise in December 2023. These shifts may reflect changes in patient accessibility or practice policies.

To investigate these trends, review the video appointment increase in August 2025 to understand if it aligns with any system changes or patient feedback. Also, verify if the dip in face-to-face appointments in August 2025 correlates with any operational issues or external factors.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

f2fPct2025-08
value 48.5 · avg 54.3 ± 2.4
dnaRate2025-08
value 3.3 · avg 4 ± 0.3
phonePct2025-06
value 27.7 · avg 31.5 ± 1.4
f2fPct2025-06
value 58.8 · avg 53.6 ± 1.9
f2fPct2025-02
value 49.5 · avg 53.2 ± 1.8
dnaRate2024-11
value 3.5 · avg 4.2 ± 0.3
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

videoPct2025-08
12.8 → 17.2 (+34.4%)
videoPct2023-12
9.7 → 12.7 (+30.9%)
phonePct2023-12
26 → 35.3 (+35.8%)
triagePct2023-12
29.3 → 41.1 (+40%)
triagePct2023-10
43.1 → 29.3 (-31.9%)
videoPct2023-08
16.2 → 10.9 (-32.7%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

CQC inspection likelihood

lowscore 37/100medium confidence
Last inspection: 2025-09-16 · 7 months ago
  • Current rating is good, and the latest CQC assessment date is 2025-09-16 (7 months ago).
  • Report date falls outside the 2017–2022 focused-assessment window signal.
  • Model is directional: 2 supporting signals are currently unavailable.
  • CQC focused assessments reference 10 non-clinical quality statements and typically provide at least 5 working days notice.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Workforce capacity

GP FTE

9.76

Nurse FTE

3.65

Direct Patient Care FTE

8.08

Admin FTE

12.81

1 practices reporting · 100.0% coverage

Staff group mix

GP9.8 FTE · 28%
Nurse3.6 FTE · 11%
Direct Patient Care8.1 FTE · 24%
Admin12.8 FTE · 37%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP9.76 FTE · 13 headcount
Partner3.57 FTE (37%) · 5 hc
Salaried2.99 FTE (31%) · 5 hc
Training (ST/F)3.20 FTE (33%) · 3 hc
Nurses3.65 FTE · 4 headcount
Practice Nurse3.65 FTE (100%) · 4 hc
Admin / Non-clinical12.81 FTE · 19 headcount
Management1.63 FTE (13%) · 2 hc
Reception / Admin5.96 FTE (47%) · 9 hc
Estates / Ancillary0.93 FTE (7%) · 2 hc
Other4.29 FTE (33%) · 6 hc
Direct Patient Care8.08 FTE · 10 headcount
Pharmacist1.86 FTE (23%) · 2 hc
HCA / Nursing Assistant1.40 FTE (17%) · 2 hc
Other4.82 FTE (60%) · 6 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-03271318GP · 2024-03: 10 FTEGP · 2024-04: 10 FTEGP · 2024-05: 9 FTEGP · 2024-06: 9 FTEGP · 2024-07: 9 FTEGP · 2024-08: 9 FTEGP · 2024-09: 9 FTEGP · 2024-10: 9 FTEGP · 2024-11: 10 FTEGP · 2024-12: 9 FTEGP · 2025-01: 9 FTEGP · 2025-02: 9 FTEGP · 2025-03: 9 FTEGP · 2025-04: 9 FTEGP · 2025-05: 9 FTEGP · 2025-06: 9 FTEGP · 2025-07: 9 FTEGP · 2025-08: 10 FTEGP · 2025-09: 10 FTEGP · 2025-10: 10 FTEGP · 2025-11: 10 FTEGP · 2025-12: 10 FTEGP · 2026-01: 10 FTEGP · 2026-02: 10 FTEGP · 2026-03: 10 FTENurse · 2024-03: 4 FTENurse · 2024-04: 4 FTENurse · 2024-05: 4 FTENurse · 2024-06: 4 FTENurse · 2024-07: 4 FTENurse · 2024-08: 4 FTENurse · 2024-09: 4 FTENurse · 2024-10: 4 FTENurse · 2024-11: 4 FTENurse · 2024-12: 4 FTENurse · 2025-01: 4 FTENurse · 2025-02: 4 FTENurse · 2025-03: 4 FTENurse · 2025-04: 4 FTENurse · 2025-05: 4 FTENurse · 2025-06: 4 FTENurse · 2025-07: 4 FTENurse · 2025-08: 4 FTENurse · 2025-09: 4 FTENurse · 2025-10: 4 FTENurse · 2025-11: 4 FTENurse · 2025-12: 4 FTENurse · 2026-01: 4 FTENurse · 2026-02: 4 FTENurse · 2026-03: 4 FTEDPC · 2024-03: 8 FTEDPC · 2024-04: 8 FTEDPC · 2024-05: 8 FTEDPC · 2024-06: 8 FTEDPC · 2024-07: 8 FTEDPC · 2024-08: 7 FTEDPC · 2024-09: 7 FTEDPC · 2024-10: 9 FTEDPC · 2024-11: 9 FTEDPC · 2024-12: 9 FTEDPC · 2025-01: 9 FTEDPC · 2025-02: 9 FTEDPC · 2025-03: 9 FTEDPC · 2025-04: 7 FTEDPC · 2025-05: 7 FTEDPC · 2025-06: 7 FTEDPC · 2025-07: 8 FTEDPC · 2025-08: 8 FTEDPC · 2025-09: 8 FTEDPC · 2025-10: 8 FTEDPC · 2025-11: 8 FTEDPC · 2025-12: 8 FTEDPC · 2026-01: 8 FTEDPC · 2026-02: 8 FTEDPC · 2026-03: 8 FTEAdmin · 2024-03: 15 FTEAdmin · 2024-04: 14 FTEAdmin · 2024-05: 16 FTEAdmin · 2024-06: 16 FTEAdmin · 2024-07: 16 FTEAdmin · 2024-08: 16 FTEAdmin · 2024-09: 16 FTEAdmin · 2024-10: 14 FTEAdmin · 2024-11: 14 FTEAdmin · 2024-12: 14 FTEAdmin · 2025-01: 14 FTEAdmin · 2025-02: 14 FTEAdmin · 2025-03: 14 FTEAdmin · 2025-04: 13 FTEAdmin · 2025-05: 13 FTEAdmin · 2025-06: 13 FTEAdmin · 2025-07: 13 FTEAdmin · 2025-08: 13 FTEAdmin · 2025-09: 13 FTEAdmin · 2025-10: 13 FTEAdmin · 2025-11: 13 FTEAdmin · 2025-12: 13 FTEAdmin · 2026-01: 13 FTEAdmin · 2026-02: 13 FTEAdmin · 2026-03: 13 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good84.6%
Phone easy52.2%
Website easy1.0%
100.0% coverage

Prescribing volume

2.51

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.