GP Practice

Dordon & Polesworth Group Practice

M84007

Compare to

Registered patients

13,440

NHS Digital list size

GP FTE

8.51

NHS Digital workforce

Patients per GP FTE

1,579

Items per patient

2.43

prescribing volume

GPPS overall good

65.7%

patient experience

Access KPIs · August 2025

Same-day %

53.3%

Month: August 2025

Appts per 1K patients

520

all bookings (incl. triage)

Patient contacts per 1K

462

F2F + phone + video only

28+ day backlog

0.4%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face45.1%
Telephone43.8%
Triage6.3%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %53.3%43.0%+10.3%
Face-to-face %45.1%58.4%-13.3%
Telephone %43.8%21.9%+21.9%
Appts per 1K519.7479.7+40.0
Triage %6.3%8.7%-2.4%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-072024-082025-080214264Same-day % · 2023-07: 50.4%Same-day % · 2023-08: 50.8%Same-day % · 2023-09: 48.5%Same-day % · 2023-10: 49.5%Same-day % · 2023-12: 53.0%Same-day % · 2024-01: 55.4%Same-day % · 2024-02: 52.1%Same-day % · 2024-03: 53.4%Same-day % · 2024-04: 55.1%Same-day % · 2024-05: 54.2%Same-day % · 2024-06: 53.9%Same-day % · 2024-07: 55.0%Same-day % · 2024-08: 56.3%Same-day % · 2024-09: 47.8%Same-day % · 2024-11: 51.5%Same-day % · 2024-12: 56.8%Same-day % · 2025-01: 53.3%Same-day % · 2025-02: 52.0%Same-day % · 2025-03: 52.3%Same-day % · 2025-04: 54.2%Same-day % · 2025-05: 51.1%Same-day % · 2025-06: 50.3%Same-day % · 2025-07: 52.2%Same-day % · 2025-08: 53.3%F2F % · 2023-07: 47.9%F2F % · 2023-08: 45.6%F2F % · 2023-09: 44.8%F2F % · 2023-10: 45.6%F2F % · 2023-12: 45.2%F2F % · 2024-01: 44.9%F2F % · 2024-02: 47.9%F2F % · 2024-03: 48.6%F2F % · 2024-04: 44.5%F2F % · 2024-05: 44.1%F2F % · 2024-06: 43.0%F2F % · 2024-07: 41.9%F2F % · 2024-08: 40.1%F2F % · 2024-09: 39.3%F2F % · 2024-11: 44.5%F2F % · 2024-12: 46.5%F2F % · 2025-01: 48.2%F2F % · 2025-02: 50.0%F2F % · 2025-03: 48.1%F2F % · 2025-04: 41.8%F2F % · 2025-05: 44.7%F2F % · 2025-06: 49.9%F2F % · 2025-07: 48.6%F2F % · 2025-08: 45.1%Phone % · 2023-07: 50.2%Phone % · 2023-08: 46.7%Phone % · 2023-09: 49.6%Phone % · 2023-10: 45.8%Phone % · 2023-12: 48.2%Phone % · 2024-01: 48.1%Phone % · 2024-02: 45.9%Phone % · 2024-03: 47.5%Phone % · 2024-04: 49.1%Phone % · 2024-05: 48.5%Phone % · 2024-06: 49.6%Phone % · 2024-07: 49.1%Phone % · 2024-08: 50.8%Phone % · 2024-09: 55.4%Phone % · 2024-11: 48.6%Phone % · 2024-12: 47.6%Phone % · 2025-01: 45.2%Phone % · 2025-02: 41.9%Phone % · 2025-03: 43.7%Phone % · 2025-04: 50.7%Phone % · 2025-05: 48.7%Phone % · 2025-06: 43.0%Phone % · 2025-07: 44.0%Phone % · 2025-08: 43.8%Video % · 2023-07: 0.0%Video % · 2023-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.0%Video % · 2024-11: 0.0%Video % · 2024-12: 0.0%Video % · 2025-01: 0.0%Video % · 2025-02: 0.0%Video % · 2025-03: 0.0%Video % · 2025-04: 0.0%Video % · 2025-05: 0.0%Video % · 2025-06: 0.0%Video % · 2025-07: 0.0%Video % · 2025-08: 0.0%Triage % · 2023-07: 18.0%Triage % · 2023-08: 13.2%Triage % · 2023-09: 12.7%Triage % · 2023-10: 12.5%Triage % · 2023-12: 12.8%Triage % · 2024-01: 12.4%Triage % · 2024-02: 11.2%Triage % · 2024-03: 10.6%Triage % · 2024-04: 10.1%Triage % · 2024-05: 10.7%Triage % · 2024-06: 11.3%Triage % · 2024-07: 10.7%Triage % · 2024-08: 11.4%Triage % · 2024-09: 11.9%Triage % · 2024-11: 10.8%Triage % · 2024-12: 9.6%Triage % · 2025-01: 10.9%Triage % · 2025-02: 11.4%Triage % · 2025-03: 11.7%Triage % · 2025-04: 9.1%Triage % · 2025-05: 9.6%Triage % · 2025-06: 9.1%Triage % · 2025-07: 10.5%Triage % · 2025-08: 6.3%

NHS Digital appointments dataset · last 24 months (2023-07 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-072024-082025-086,6537,7978,94010,0842023-07: 7,374 appointments2023-08: 8,076 appointments2023-09: 8,048 appointments2023-10: 9,752 appointments2023-12: 7,396 appointments2024-01: 8,855 appointments2024-02: 8,950 appointments2024-03: 7,822 appointments2024-04: 8,675 appointments2024-05: 8,724 appointments2024-06: 7,777 appointments2024-07: 8,662 appointments2024-08: 7,305 appointments2024-09: 8,471 appointments2024-11: 8,296 appointments2024-12: 7,898 appointments2025-01: 8,579 appointments2025-02: 7,143 appointments2025-03: 7,589 appointments2025-04: 7,481 appointments2025-05: 7,231 appointments2025-06: 7,893 appointments2025-07: 8,580 appointments2025-08: 6,985 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-072024-082025-084955806657502023-07: 548.7 appts per 1,000 patients2023-08: 600.9 appts per 1,000 patients2023-09: 598.8 appts per 1,000 patients2023-10: 725.6 appts per 1,000 patients2023-12: 550.3 appts per 1,000 patients2024-01: 658.9 appts per 1,000 patients2024-02: 665.9 appts per 1,000 patients2024-03: 582 appts per 1,000 patients2024-04: 645.5 appts per 1,000 patients2024-05: 649.1 appts per 1,000 patients2024-06: 578.6 appts per 1,000 patients2024-07: 644.5 appts per 1,000 patients2024-08: 543.5 appts per 1,000 patients2024-09: 630.3 appts per 1,000 patients2024-11: 617.3 appts per 1,000 patients2024-12: 587.6 appts per 1,000 patients2025-01: 638.3 appts per 1,000 patients2025-02: 531.5 appts per 1,000 patients2025-03: 564.7 appts per 1,000 patients2025-04: 556.6 appts per 1,000 patients2025-05: 538 appts per 1,000 patients2025-06: 587.3 appts per 1,000 patients2025-07: 638.4 appts per 1,000 patients2025-08: 519.7 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%July 2023 · Same day: 50.4%July 2023 · 1 day: 9.5%July 2023 · 2–7 days: 23.7%July 2023 · 8–14 days: 9.9%July 2023 · 15–21 days: 4.0%July 2023 · 22–28 days: 1.9%July 2023 · > 28 days: 0.6%August 2023 · Same day: 50.8%August 2023 · 1 day: 8.8%August 2023 · 2–7 days: 20.0%August 2023 · 8–14 days: 9.3%August 2023 · 15–21 days: 8.4%August 2023 · 22–28 days: 2.3%August 2023 · > 28 days: 0.4%September 2023 · Same day: 48.5%September 2023 · 1 day: 8.4%September 2023 · 2–7 days: 23.5%September 2023 · 8–14 days: 10.7%September 2023 · 15–21 days: 5.6%September 2023 · 22–28 days: 2.5%September 2023 · > 28 days: 0.8%October 2023 · Same day: 49.5%October 2023 · 1 day: 8.3%October 2023 · 2–7 days: 20.2%October 2023 · 8–14 days: 13.2%October 2023 · 15–21 days: 6.6%October 2023 · 22–28 days: 2.0%October 2023 · > 28 days: 0.2%December 2023 · Same day: 53.0%December 2023 · 1 day: 9.7%December 2023 · 2–7 days: 21.5%December 2023 · 8–14 days: 7.5%December 2023 · 15–21 days: 5.9%December 2023 · 22–28 days: 2.2%December 2023 · > 28 days: 0.2%January 2024 · Same day: 55.4%January 2024 · 1 day: 8.2%January 2024 · 2–7 days: 19.6%January 2024 · 8–14 days: 6.7%January 2024 · 15–21 days: 5.8%January 2024 · 22–28 days: 2.7%January 2024 · > 28 days: 1.6%February 2024 · Same day: 52.1%February 2024 · 1 day: 8.2%February 2024 · 2–7 days: 23.0%February 2024 · 8–14 days: 8.7%February 2024 · 15–21 days: 4.4%February 2024 · 22–28 days: 2.7%February 2024 · > 28 days: 0.9%March 2024 · Same day: 53.4%March 2024 · 1 day: 7.5%March 2024 · 2–7 days: 19.7%March 2024 · 8–14 days: 9.4%March 2024 · 15–21 days: 4.4%March 2024 · 22–28 days: 4.1%March 2024 · > 28 days: 1.5%April 2024 · Same day: 55.1%April 2024 · 1 day: 6.3%April 2024 · 2–7 days: 19.4%April 2024 · 8–14 days: 10.7%April 2024 · 15–21 days: 5.0%April 2024 · 22–28 days: 2.2%April 2024 · > 28 days: 1.3%May 2024 · Same day: 54.2%May 2024 · 1 day: 9.1%May 2024 · 2–7 days: 19.7%May 2024 · 8–14 days: 10.5%May 2024 · 15–21 days: 4.8%May 2024 · 22–28 days: 1.5%May 2024 · > 28 days: 0.3%June 2024 · Same day: 53.9%June 2024 · 1 day: 9.6%June 2024 · 2–7 days: 20.7%June 2024 · 8–14 days: 6.9%June 2024 · 15–21 days: 6.4%June 2024 · 22–28 days: 2.4%June 2024 · > 28 days: 0.2%July 2024 · Same day: 55.0%July 2024 · 1 day: 8.1%July 2024 · 2–7 days: 21.1%July 2024 · 8–14 days: 7.4%July 2024 · 15–21 days: 3.8%July 2024 · 22–28 days: 2.6%July 2024 · > 28 days: 2.0%August 2024 · Same day: 56.3%August 2024 · 1 day: 6.8%August 2024 · 2–7 days: 19.0%August 2024 · 8–14 days: 7.5%August 2024 · 15–21 days: 4.3%August 2024 · 22–28 days: 2.7%August 2024 · > 28 days: 3.5%September 2024 · Same day: 47.8%September 2024 · 1 day: 7.7%September 2024 · 2–7 days: 23.0%September 2024 · 8–14 days: 10.7%September 2024 · 15–21 days: 7.7%September 2024 · 22–28 days: 2.6%September 2024 · > 28 days: 0.4%November 2024 · Same day: 51.5%November 2024 · 1 day: 7.3%November 2024 · 2–7 days: 19.2%November 2024 · 8–14 days: 12.1%November 2024 · 15–21 days: 7.7%November 2024 · 22–28 days: 1.8%November 2024 · > 28 days: 0.3%December 2024 · Same day: 56.8%December 2024 · 1 day: 6.5%December 2024 · 2–7 days: 21.3%December 2024 · 8–14 days: 9.4%December 2024 · 15–21 days: 4.9%December 2024 · 22–28 days: 0.9%December 2024 · > 28 days: 0.2%January 2025 · Same day: 53.3%January 2025 · 1 day: 7.0%January 2025 · 2–7 days: 22.5%January 2025 · 8–14 days: 8.9%January 2025 · 15–21 days: 5.7%January 2025 · 22–28 days: 2.1%January 2025 · > 28 days: 0.6%February 2025 · Same day: 52.0%February 2025 · 1 day: 5.9%February 2025 · 2–7 days: 19.6%February 2025 · 8–14 days: 12.3%February 2025 · 15–21 days: 6.9%February 2025 · 22–28 days: 2.8%February 2025 · > 28 days: 0.4%March 2025 · Same day: 52.3%March 2025 · 1 day: 6.4%March 2025 · 2–7 days: 19.9%March 2025 · 8–14 days: 10.8%March 2025 · 15–21 days: 6.5%March 2025 · 22–28 days: 2.3%March 2025 · > 28 days: 1.7%April 2025 · Same day: 54.2%April 2025 · 1 day: 8.5%April 2025 · 2–7 days: 18.3%April 2025 · 8–14 days: 11.5%April 2025 · 15–21 days: 5.4%April 2025 · 22–28 days: 2.0%April 2025 · > 28 days: 0.2%May 2025 · Same day: 51.1%May 2025 · 1 day: 8.6%May 2025 · 2–7 days: 22.8%May 2025 · 8–14 days: 11.0%May 2025 · 15–21 days: 4.0%May 2025 · 22–28 days: 1.8%May 2025 · > 28 days: 0.6%June 2025 · Same day: 50.3%June 2025 · 1 day: 6.4%June 2025 · 2–7 days: 20.4%June 2025 · 8–14 days: 13.1%June 2025 · 15–21 days: 7.2%June 2025 · 22–28 days: 1.9%June 2025 · > 28 days: 0.7%July 2025 · Same day: 52.2%July 2025 · 1 day: 7.4%July 2025 · 2–7 days: 20.9%July 2025 · 8–14 days: 9.9%July 2025 · 15–21 days: 6.6%July 2025 · 22–28 days: 2.3%July 2025 · > 28 days: 0.6%August 2025 · Same day: 53.3%August 2025 · 1 day: 14.3%August 2025 · 2–7 days: 18.7%August 2025 · 8–14 days: 6.6%August 2025 · 15–21 days: 3.6%August 2025 · 22–28 days: 3.0%August 2025 · > 28 days: 0.4%Jul '23Oct '23Feb '24May '24Aug '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

MEDIUMscore 41/100
  • Very high demand (>500 appts/1K)

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments+0.4%
Face-to-face %+0.7%
Telephone %-1.6%
Same-day %-0.1%
Appts per 1K+0.4%
Triage %-7.1%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, the Dordon & Polesworth Group Practice saw a notable drop in the triage percentage, falling to 6.3% compared to the trailing average of 10.6%. This is the most significant deviation from the practice's usual performance this month.

Several trends and shifts are worth noting. The triage percentage has been decreasing, with a notable drop of 40.6% in 2025-08. Additionally, the phone percentage has decreased by 1.6% month-on-month, and the DNA rate has increased by 30.8% in 2024-07. These shifts may indicate changes in workflow or recording policies.

To investigate these signals, the practice manager should review the triage percentage drop in 2025-08 to understand if it aligns with any system changes or policy adjustments. Additionally, verifying the DNA rate increase in 2024-07 could help identify underlying causes and inform any necessary interventions.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

triagePct2025-08
value 6.3 · avg 10.6 ± 1
triagePct2025-04
value 9.1 · avg 10.9 ± 0.6
phonePct2025-02
value 41.9 · avg 48.8 ± 2.5
total2025-02
value 7143 · avg 8334.5 ± 494
triagePct2024-12
value 9.6 · avg 11.4 ± 0.8
sameDayPct2024-09
value 47.8 · avg 53.1 ± 2.3
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (4)

triagePct2025-08
10.5 → 6.3 (-40.6%)
dnaRate2024-07
3.9 → 5.1 (+30.8%)
dnaRate2024-03
4 → 5.8 (+45%)
triagePct2023-06
32.6 → 17.9 (-44.9%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

Workforce capacity

GP FTE

8.51

Nurse FTE

6.91

Direct Patient Care FTE

8.27

Admin FTE

24.35

1 practices reporting · 100.0% coverage

Staff group mix

GP8.5 FTE · 18%
Nurse6.9 FTE · 14%
Direct Patient Care8.3 FTE · 17%
Admin24.4 FTE · 51%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP8.50 FTE · 9 headcount
Partner3.73 FTE (44%) · 3 hc
Salaried3.28 FTE (39%) · 4 hc
Training (ST/F)1.49 FTE (18%) · 2 hc
Nurses6.91 FTE · 8 headcount
Practice Nurse4.32 FTE (63%) · 5 hc
Advanced / Specialist1.60 FTE (23%) · 2 hc
Other0.99 FTE (14%) · 1 hc
Admin / Non-clinical24.36 FTE · 32 headcount
Management0.80 FTE (3%) · 1 hc
Reception / Admin12.59 FTE (52%) · 17 hc
Other10.97 FTE (45%) · 14 hc
Direct Patient Care8.28 FTE · 10 headcount
Pharmacist3.56 FTE (43%) · 4 hc
HCA / Nursing Assistant1.52 FTE (18%) · 2 hc
Paramedic3.20 FTE (39%) · 4 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-03091827GP · 2024-03: 9 FTEGP · 2024-04: 9 FTEGP · 2024-05: 9 FTEGP · 2024-06: 9 FTEGP · 2024-07: 9 FTEGP · 2024-08: 9 FTEGP · 2024-09: 9 FTEGP · 2024-10: 9 FTEGP · 2024-11: 9 FTEGP · 2024-12: 9 FTEGP · 2025-01: 9 FTEGP · 2025-02: 9 FTEGP · 2025-03: 9 FTEGP · 2025-04: 9 FTEGP · 2025-05: 9 FTEGP · 2025-06: 9 FTEGP · 2025-07: 9 FTEGP · 2025-08: 9 FTEGP · 2025-09: 9 FTEGP · 2025-10: 9 FTEGP · 2025-11: 9 FTEGP · 2025-12: 9 FTEGP · 2026-01: 8 FTEGP · 2026-02: 9 FTEGP · 2026-03: 9 FTENurse · 2024-03: 4 FTENurse · 2024-04: 4 FTENurse · 2024-05: 4 FTENurse · 2024-06: 4 FTENurse · 2024-07: 4 FTENurse · 2024-08: 4 FTENurse · 2024-09: 4 FTENurse · 2024-10: 4 FTENurse · 2024-11: 4 FTENurse · 2024-12: 4 FTENurse · 2025-01: 4 FTENurse · 2025-02: 4 FTENurse · 2025-03: 4 FTENurse · 2025-04: 4 FTENurse · 2025-05: 4 FTENurse · 2025-06: 4 FTENurse · 2025-07: 4 FTENurse · 2025-08: 7 FTENurse · 2025-09: 7 FTENurse · 2025-10: 7 FTENurse · 2025-11: 7 FTENurse · 2025-12: 7 FTENurse · 2026-01: 7 FTENurse · 2026-02: 7 FTENurse · 2026-03: 7 FTEDPC · 2024-03: 4 FTEDPC · 2024-04: 4 FTEDPC · 2024-05: 3 FTEDPC · 2024-06: 3 FTEDPC · 2024-07: 2 FTEDPC · 2024-08: 2 FTEDPC · 2024-09: 2 FTEDPC · 2024-10: 2 FTEDPC · 2024-11: 2 FTEDPC · 2024-12: 3 FTEDPC · 2025-01: 3 FTEDPC · 2025-02: 3 FTEDPC · 2025-03: 3 FTEDPC · 2025-04: 3 FTEDPC · 2025-05: 3 FTEDPC · 2025-06: 3 FTEDPC · 2025-07: 3 FTEDPC · 2025-08: 3 FTEDPC · 2025-09: 3 FTEDPC · 2025-10: 6 FTEDPC · 2025-11: 6 FTEDPC · 2025-12: 6 FTEDPC · 2026-01: 6 FTEDPC · 2026-02: 8 FTEDPC · 2026-03: 8 FTEAdmin · 2024-03: 17 FTEAdmin · 2024-04: 17 FTEAdmin · 2024-05: 17 FTEAdmin · 2024-06: 17 FTEAdmin · 2024-07: 17 FTEAdmin · 2024-08: 19 FTEAdmin · 2024-09: 19 FTEAdmin · 2024-10: 19 FTEAdmin · 2024-11: 19 FTEAdmin · 2024-12: 21 FTEAdmin · 2025-01: 21 FTEAdmin · 2025-02: 21 FTEAdmin · 2025-03: 21 FTEAdmin · 2025-04: 21 FTEAdmin · 2025-05: 21 FTEAdmin · 2025-06: 21 FTEAdmin · 2025-07: 21 FTEAdmin · 2025-08: 22 FTEAdmin · 2025-09: 23 FTEAdmin · 2025-10: 24 FTEAdmin · 2025-11: 24 FTEAdmin · 2025-12: 24 FTEAdmin · 2026-01: 24 FTEAdmin · 2026-02: 24 FTEAdmin · 2026-03: 24 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good65.7%
Phone easy11.3%
Website easy68.1%
100.0% coverage

Prescribing volume

2.43

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.