GP Practice

Bridge House Medical Centre

M84014

Compare to

Registered patients

9,382

NHS Digital list size

GP FTE

8

NHS Digital workforce

Patients per GP FTE

1,173

Items per patient

2.09

prescribing volume

GPPS overall good

87.3%

patient experience

Access KPIs · August 2025

Same-day %

49.6%

Month: August 2025

Appts per 1K patients

447

all bookings (incl. triage)

Patient contacts per 1K

424

F2F + phone + video only

28+ day backlog

2.7%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face45.9%
Telephone41.3%
Video / online7.8%
Triage0.2%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %49.6%43.0%+6.6%
Face-to-face %45.9%58.4%-12.5%
Telephone %41.3%21.9%+19.4%
Appts per 1K446.6479.7-33.1
Triage %0.2%8.7%-8.5%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-072024-082025-080255075Same-day % · 2023-07: 46.9%Same-day % · 2023-08: 47.0%Same-day % · 2023-09: 38.5%Same-day % · 2023-10: 34.6%Same-day % · 2023-12: 52.6%Same-day % · 2024-01: 48.0%Same-day % · 2024-02: 45.4%Same-day % · 2024-03: 46.9%Same-day % · 2024-04: 50.7%Same-day % · 2024-05: 44.1%Same-day % · 2024-06: 47.2%Same-day % · 2024-07: 50.1%Same-day % · 2024-08: 48.9%Same-day % · 2024-09: 50.9%Same-day % · 2024-11: 43.5%Same-day % · 2024-12: 53.8%Same-day % · 2025-01: 50.5%Same-day % · 2025-02: 51.9%Same-day % · 2025-03: 50.4%Same-day % · 2025-04: 46.0%Same-day % · 2025-05: 53.4%Same-day % · 2025-06: 53.4%Same-day % · 2025-07: 53.7%Same-day % · 2025-08: 49.6%F2F % · 2023-07: 53.6%F2F % · 2023-08: 53.9%F2F % · 2023-09: 62.9%F2F % · 2023-10: 67.2%F2F % · 2023-12: 51.3%F2F % · 2024-01: 54.9%F2F % · 2024-02: 55.5%F2F % · 2024-03: 54.6%F2F % · 2024-04: 52.5%F2F % · 2024-05: 58.4%F2F % · 2024-06: 51.9%F2F % · 2024-07: 50.2%F2F % · 2024-08: 50.7%F2F % · 2024-09: 53.5%F2F % · 2024-11: 57.6%F2F % · 2024-12: 53.0%F2F % · 2025-01: 53.1%F2F % · 2025-02: 51.6%F2F % · 2025-03: 49.4%F2F % · 2025-04: 52.4%F2F % · 2025-05: 44.1%F2F % · 2025-06: 44.4%F2F % · 2025-07: 45.6%F2F % · 2025-08: 45.9%Phone % · 2023-07: 44.3%Phone % · 2023-08: 43.5%Phone % · 2023-09: 35.4%Phone % · 2023-10: 30.2%Phone % · 2023-12: 45.0%Phone % · 2024-01: 42.2%Phone % · 2024-02: 41.8%Phone % · 2024-03: 42.1%Phone % · 2024-04: 43.8%Phone % · 2024-05: 37.5%Phone % · 2024-06: 43.0%Phone % · 2024-07: 45.6%Phone % · 2024-08: 44.9%Phone % · 2024-09: 41.9%Phone % · 2024-11: 37.8%Phone % · 2024-12: 41.2%Phone % · 2025-01: 41.3%Phone % · 2025-02: 42.1%Phone % · 2025-03: 41.4%Phone % · 2025-04: 36.5%Phone % · 2025-05: 43.7%Phone % · 2025-06: 42.7%Phone % · 2025-07: 41.2%Phone % · 2025-08: 41.3%Video % · 2023-07: 0.0%Video % · 2023-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.3%Video % · 2024-02: 0.1%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.2%Video % · 2024-09: 0.1%Video % · 2024-11: 0.4%Video % · 2024-12: 1.1%Video % · 2025-01: 0.7%Video % · 2025-02: 1.0%Video % · 2025-03: 3.5%Video % · 2025-04: 4.7%Video % · 2025-05: 5.8%Video % · 2025-06: 6.9%Video % · 2025-07: 6.3%Video % · 2025-08: 7.8%Triage % · 2023-07: 20.4%Triage % · 2023-08: 0.2%Triage % · 2023-09: 0.1%Triage % · 2023-10: 0.3%Triage % · 2023-12: 0.6%Triage % · 2024-01: 0.2%Triage % · 2024-02: 0.4%Triage % · 2024-03: 0.6%Triage % · 2024-04: 0.0%Triage % · 2024-05: 0.1%Triage % · 2024-06: 0.2%Triage % · 2024-07: 0.2%Triage % · 2024-08: 0.2%Triage % · 2024-09: 0.1%Triage % · 2024-11: 0.3%Triage % · 2024-12: 0.4%Triage % · 2025-01: 0.4%Triage % · 2025-02: 0.3%Triage % · 2025-03: 1.5%Triage % · 2025-04: 0.8%Triage % · 2025-05: 0.1%Triage % · 2025-06: 0.3%Triage % · 2025-07: 0.1%Triage % · 2025-08: 0.2%

NHS Digital appointments dataset · last 24 months (2023-07 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-072024-082025-083,4654,5045,5436,5822023-07: 4,464 appointments2023-08: 4,643 appointments2023-09: 4,593 appointments2023-10: 6,280 appointments2023-12: 3,767 appointments2024-01: 5,029 appointments2024-02: 4,739 appointments2024-03: 4,400 appointments2024-04: 4,831 appointments2024-05: 5,105 appointments2024-06: 4,458 appointments2024-07: 4,657 appointments2024-08: 4,458 appointments2024-09: 4,079 appointments2024-11: 5,402 appointments2024-12: 4,193 appointments2025-01: 4,972 appointments2025-02: 4,117 appointments2025-03: 4,185 appointments2025-04: 4,319 appointments2025-05: 3,943 appointments2025-06: 4,321 appointments2025-07: 4,904 appointments2025-08: 4,190 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-072024-082025-083694805917022023-07: 475.8 appts per 1,000 patients2023-08: 494.9 appts per 1,000 patients2023-09: 489.6 appts per 1,000 patients2023-10: 669.4 appts per 1,000 patients2023-12: 401.5 appts per 1,000 patients2024-01: 536 appts per 1,000 patients2024-02: 505.1 appts per 1,000 patients2024-03: 469 appts per 1,000 patients2024-04: 514.9 appts per 1,000 patients2024-05: 544.1 appts per 1,000 patients2024-06: 475.2 appts per 1,000 patients2024-07: 496.4 appts per 1,000 patients2024-08: 475.2 appts per 1,000 patients2024-09: 434.8 appts per 1,000 patients2024-11: 575.8 appts per 1,000 patients2024-12: 446.9 appts per 1,000 patients2025-01: 530 appts per 1,000 patients2025-02: 438.8 appts per 1,000 patients2025-03: 446.1 appts per 1,000 patients2025-04: 460.3 appts per 1,000 patients2025-05: 420.3 appts per 1,000 patients2025-06: 460.6 appts per 1,000 patients2025-07: 522.7 appts per 1,000 patients2025-08: 446.6 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%July 2023 · Same day: 46.9%July 2023 · 1 day: 10.5%July 2023 · 2–7 days: 25.2%July 2023 · 8–14 days: 12.0%July 2023 · 15–21 days: 3.0%July 2023 · 22–28 days: 1.4%July 2023 · > 28 days: 0.9%August 2023 · Same day: 47.0%August 2023 · 1 day: 9.5%August 2023 · 2–7 days: 21.5%August 2023 · 8–14 days: 14.4%August 2023 · 15–21 days: 3.4%August 2023 · 22–28 days: 2.3%August 2023 · > 28 days: 1.9%September 2023 · Same day: 38.5%September 2023 · 1 day: 9.5%September 2023 · 2–7 days: 18.4%September 2023 · 8–14 days: 17.9%September 2023 · 15–21 days: 11.2%September 2023 · 22–28 days: 2.6%September 2023 · > 28 days: 1.8%October 2023 · Same day: 34.6%October 2023 · 1 day: 10.1%October 2023 · 2–7 days: 19.9%October 2023 · 8–14 days: 10.6%October 2023 · 15–21 days: 4.9%October 2023 · 22–28 days: 8.7%October 2023 · > 28 days: 11.1%December 2023 · Same day: 52.6%December 2023 · 1 day: 9.7%December 2023 · 2–7 days: 19.1%December 2023 · 8–14 days: 11.0%December 2023 · 15–21 days: 3.4%December 2023 · 22–28 days: 2.1%December 2023 · > 28 days: 2.2%January 2024 · Same day: 48.0%January 2024 · 1 day: 12.2%January 2024 · 2–7 days: 19.1%January 2024 · 8–14 days: 11.8%January 2024 · 15–21 days: 3.5%January 2024 · 22–28 days: 2.2%January 2024 · > 28 days: 3.2%February 2024 · Same day: 45.4%February 2024 · 1 day: 10.9%February 2024 · 2–7 days: 18.4%February 2024 · 8–14 days: 14.7%February 2024 · 15–21 days: 5.3%February 2024 · 22–28 days: 2.8%February 2024 · > 28 days: 2.4%March 2024 · Same day: 46.9%March 2024 · 1 day: 11.4%March 2024 · 2–7 days: 18.8%March 2024 · 8–14 days: 14.0%March 2024 · 15–21 days: 4.0%March 2024 · 22–28 days: 2.2%March 2024 · > 28 days: 2.8%April 2024 · Same day: 50.7%April 2024 · 1 day: 9.3%April 2024 · 2–7 days: 21.6%April 2024 · 8–14 days: 9.5%April 2024 · 15–21 days: 3.7%April 2024 · 22–28 days: 3.0%April 2024 · > 28 days: 2.2%May 2024 · Same day: 44.1%May 2024 · 1 day: 9.6%May 2024 · 2–7 days: 18.5%May 2024 · 8–14 days: 19.5%May 2024 · 15–21 days: 3.6%May 2024 · 22–28 days: 2.3%May 2024 · > 28 days: 2.4%June 2024 · Same day: 47.2%June 2024 · 1 day: 9.1%June 2024 · 2–7 days: 21.4%June 2024 · 8–14 days: 12.9%June 2024 · 15–21 days: 4.5%June 2024 · 22–28 days: 2.3%June 2024 · > 28 days: 2.5%July 2024 · Same day: 50.1%July 2024 · 1 day: 9.7%July 2024 · 2–7 days: 19.0%July 2024 · 8–14 days: 12.5%July 2024 · 15–21 days: 3.7%July 2024 · 22–28 days: 3.1%July 2024 · > 28 days: 1.9%August 2024 · Same day: 48.9%August 2024 · 1 day: 10.7%August 2024 · 2–7 days: 17.9%August 2024 · 8–14 days: 11.6%August 2024 · 15–21 days: 5.1%August 2024 · 22–28 days: 3.3%August 2024 · > 28 days: 2.5%September 2024 · Same day: 50.9%September 2024 · 1 day: 7.4%September 2024 · 2–7 days: 16.6%September 2024 · 8–14 days: 9.5%September 2024 · 15–21 days: 5.8%September 2024 · 22–28 days: 4.7%September 2024 · > 28 days: 5.1%November 2024 · Same day: 43.5%November 2024 · 1 day: 7.0%November 2024 · 2–7 days: 14.4%November 2024 · 8–14 days: 10.2%November 2024 · 15–21 days: 5.9%November 2024 · 22–28 days: 5.5%November 2024 · > 28 days: 13.5%December 2024 · Same day: 53.8%December 2024 · 1 day: 7.3%December 2024 · 2–7 days: 15.5%December 2024 · 8–14 days: 9.4%December 2024 · 15–21 days: 6.3%December 2024 · 22–28 days: 3.6%December 2024 · > 28 days: 4.1%January 2025 · Same day: 50.5%January 2025 · 1 day: 9.6%January 2025 · 2–7 days: 17.0%January 2025 · 8–14 days: 8.5%January 2025 · 15–21 days: 4.8%January 2025 · 22–28 days: 4.3%January 2025 · > 28 days: 5.3%February 2025 · Same day: 51.9%February 2025 · 1 day: 7.4%February 2025 · 2–7 days: 19.1%February 2025 · 8–14 days: 12.9%February 2025 · 15–21 days: 4.1%February 2025 · 22–28 days: 2.7%February 2025 · > 28 days: 2.1%March 2025 · Same day: 50.4%March 2025 · 1 day: 7.0%March 2025 · 2–7 days: 20.3%March 2025 · 8–14 days: 13.3%March 2025 · 15–21 days: 4.7%March 2025 · 22–28 days: 2.1%March 2025 · > 28 days: 2.2%April 2025 · Same day: 46.0%April 2025 · 1 day: 9.2%April 2025 · 2–7 days: 19.7%April 2025 · 8–14 days: 19.0%April 2025 · 15–21 days: 2.8%April 2025 · 22–28 days: 1.6%April 2025 · > 28 days: 1.6%May 2025 · Same day: 53.4%May 2025 · 1 day: 8.3%May 2025 · 2–7 days: 19.1%May 2025 · 8–14 days: 11.6%May 2025 · 15–21 days: 3.6%May 2025 · 22–28 days: 2.0%May 2025 · > 28 days: 1.9%June 2025 · Same day: 53.4%June 2025 · 1 day: 5.5%June 2025 · 2–7 days: 19.7%June 2025 · 8–14 days: 13.7%June 2025 · 15–21 days: 3.7%June 2025 · 22–28 days: 2.2%June 2025 · > 28 days: 1.7%July 2025 · Same day: 53.7%July 2025 · 1 day: 6.3%July 2025 · 2–7 days: 18.3%July 2025 · 8–14 days: 13.8%July 2025 · 15–21 days: 2.8%July 2025 · 22–28 days: 2.7%July 2025 · > 28 days: 2.4%August 2025 · Same day: 49.6%August 2025 · 1 day: 7.9%August 2025 · 2–7 days: 21.7%August 2025 · 8–14 days: 10.6%August 2025 · 15–21 days: 4.1%August 2025 · 22–28 days: 3.3%August 2025 · > 28 days: 2.7%Jul '23Oct '23Feb '24May '24Aug '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

MEDIUMscore 42/100
  • High demand (>400 appts/1K)

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments+1.4%
Face-to-face %-2.3%
Telephone %+0.9%
Same-day %+1.1%
Appts per 1K+1.4%
Triage %-50%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, the face-to-face percentage dropped to 45.9%, which is 6.3% below the practice's trailing average. This is the most significant deviation observed this month.

Several trends and step changes are worth noting. The triage percentage saw a sharp increase of 212.1% in 2025-08, following a 78% decrease in 2025-07. The video percentage also increased by 34.3% in 2025-04. These shifts may indicate changes in workflow or recording policies.

To investigate, review whether the triage percentage spike in 2025-08 aligns with any system changes or policy updates. Also, verify if the video percentage rise in 2025-04 correlates with increased video appointment scheduling.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written 4 days ago). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

f2fPct2025-06
value 44.4 · avg 52.2 ± 3.5
f2fPct2025-05
value 44.1 · avg 52.9 ± 2.6
phonePct2025-04
value 36.5 · avg 41.9 ± 2.3
triagePct2025-03
value 1.5 · avg 0.3 ± 0.2
dnaRate2024-11
value 5.2 · avg 3.3 ± 0.4
dnaRate2024-07
value 4 · avg 3.3 ± 0.3
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

triagePct2025-08
0.1 → 0.2 (+212.1%)
triagePct2025-07
0.3 → 0.1 (-78%)
triagePct2025-06
0.1 → 0.3 (+173.8%)
triagePct2025-05
0.8 → 0.1 (-86.7%)
videoPct2025-04
3.5 → 4.7 (+34.3%)
triagePct2025-04
1.5 → 0.8 (-48.4%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

CQC inspection likelihood

highscore 95/100medium confidence
Last inspection: 2015-03-05 · 81 months ago
  • Using CQC review date (2019-07-16) as last assessment. Original inspection date: 2015-03-05.
  • Current rating is good, and the latest CQC assessment date is 2019-07-16 (81 months ago).
  • This matches the current focused-assessment cohort profile (Good/Outstanding with report window 2017–2022).
  • Model is directional: 2 supporting signals are currently unavailable.
  • CQC focused assessments reference 10 non-clinical quality statements and typically provide at least 5 working days notice.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Workforce capacity

GP FTE

8

Nurse FTE

1.45

Direct Patient Care FTE

1.6

Admin FTE

15.41

1 practices reporting · 100.0% coverage

Staff group mix

GP8.0 FTE · 30%
Nurse1.4 FTE · 5%
Direct Patient Care1.6 FTE · 6%
Admin15.4 FTE · 58%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP8.01 FTE · 10 headcount
Partner2.83 FTE (35%) · 4 hc
Salaried4.11 FTE (51%) · 5 hc
Training (ST/F)1.07 FTE (13%) · 1 hc
Nurses1.45 FTE · 2 headcount
Practice Nurse1.45 FTE (100%) · 2 hc
Admin / Non-clinical15.41 FTE · 19 headcount
Management2.60 FTE (17%) · 3 hc
Reception / Admin8.24 FTE (53%) · 10 hc
Other4.57 FTE (30%) · 6 hc
Direct Patient Care1.60 FTE · 2 headcount
HCA / Nursing Assistant0.75 FTE (47%) · 1 hc
Other0.85 FTE (53%) · 1 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-03061117GP · 2024-03: 5 FTEGP · 2024-04: 5 FTEGP · 2024-05: 5 FTEGP · 2024-06: 5 FTEGP · 2024-07: 5 FTEGP · 2024-08: 5 FTEGP · 2024-09: 4 FTEGP · 2024-10: 5 FTEGP · 2024-11: 5 FTEGP · 2024-12: 6 FTEGP · 2025-01: 6 FTEGP · 2025-02: 6 FTEGP · 2025-03: 6 FTEGP · 2025-04: 6 FTEGP · 2025-05: 6 FTEGP · 2025-06: 6 FTEGP · 2025-07: 7 FTEGP · 2025-08: 6 FTEGP · 2025-09: 6 FTEGP · 2025-10: 8 FTEGP · 2025-11: 8 FTEGP · 2025-12: 8 FTEGP · 2026-01: 8 FTEGP · 2026-02: 8 FTEGP · 2026-03: 8 FTENurse · 2024-03: 3 FTENurse · 2024-04: 3 FTENurse · 2024-05: 3 FTENurse · 2024-06: 3 FTENurse · 2024-07: 3 FTENurse · 2024-08: 3 FTENurse · 2024-09: 3 FTENurse · 2024-10: 3 FTENurse · 2024-11: 3 FTENurse · 2024-12: 3 FTENurse · 2025-01: 3 FTENurse · 2025-02: 3 FTENurse · 2025-03: 3 FTENurse · 2025-04: 3 FTENurse · 2025-05: 3 FTENurse · 2025-06: 3 FTENurse · 2025-07: 4 FTENurse · 2025-08: 4 FTENurse · 2025-09: 4 FTENurse · 2025-10: 4 FTENurse · 2025-11: 1 FTENurse · 2025-12: 1 FTENurse · 2026-01: 1 FTENurse · 2026-02: 1 FTENurse · 2026-03: 1 FTEDPC · 2024-03: 2 FTEDPC · 2024-04: 2 FTEDPC · 2024-05: 2 FTEDPC · 2024-06: 2 FTEDPC · 2024-07: 2 FTEDPC · 2024-08: 2 FTEDPC · 2024-09: 2 FTEDPC · 2024-10: 2 FTEDPC · 2024-11: 2 FTEDPC · 2024-12: 2 FTEDPC · 2025-01: 2 FTEDPC · 2025-02: 2 FTEDPC · 2025-03: 2 FTEDPC · 2025-04: 2 FTEDPC · 2025-05: 2 FTEDPC · 2025-06: 2 FTEDPC · 2025-07: 2 FTEDPC · 2025-08: 2 FTEDPC · 2025-09: 2 FTEDPC · 2025-10: 2 FTEDPC · 2025-11: 2 FTEDPC · 2025-12: 2 FTEDPC · 2026-01: 2 FTEDPC · 2026-02: 2 FTEDPC · 2026-03: 2 FTEAdmin · 2024-03: 9 FTEAdmin · 2024-04: 9 FTEAdmin · 2024-05: 9 FTEAdmin · 2024-06: 9 FTEAdmin · 2024-07: 9 FTEAdmin · 2024-08: 9 FTEAdmin · 2024-09: 9 FTEAdmin · 2024-10: 9 FTEAdmin · 2024-11: 9 FTEAdmin · 2024-12: 9 FTEAdmin · 2025-01: 9 FTEAdmin · 2025-02: 11 FTEAdmin · 2025-03: 11 FTEAdmin · 2025-04: 11 FTEAdmin · 2025-05: 11 FTEAdmin · 2025-06: 11 FTEAdmin · 2025-07: 11 FTEAdmin · 2025-08: 11 FTEAdmin · 2025-09: 11 FTEAdmin · 2025-10: 15 FTEAdmin · 2025-11: 15 FTEAdmin · 2025-12: 15 FTEAdmin · 2026-01: 15 FTEAdmin · 2026-02: 15 FTEAdmin · 2026-03: 15 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good87.3%
Phone easy43.1%
Website easy80.0%
100.0% coverage

Prescribing volume

2.09

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 8/4/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.