GP Practice

Priory Medical Centre

M84028

Compare to

Registered patients

18,843

NHS Digital list size

GP FTE

13.16

NHS Digital workforce

Patients per GP FTE

1,432

Items per patient

1.69

prescribing volume

GPPS overall good

77.2%

patient experience

Access KPIs · August 2025

Same-day %

53.9%

Month: August 2025

Appts per 1K patients

408

all bookings (incl. triage)

Patient contacts per 1K

399

F2F + phone + video only

28+ day backlog

3%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face38.9%
Telephone48.8%
Video / online10.0%
Triage2.8%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %53.9%43.0%+10.9%
Face-to-face %38.9%58.4%-19.5%
Telephone %48.8%21.9%+26.9%
Appts per 1K408.1479.7-71.6
Triage %2.8%8.7%-5.9%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-072024-082025-080204061Same-day % · 2023-07: 45.3%Same-day % · 2023-08: 43.9%Same-day % · 2023-09: 35.7%Same-day % · 2023-10: 44.4%Same-day % · 2023-12: 49.9%Same-day % · 2024-01: 54.3%Same-day % · 2024-02: 50.2%Same-day % · 2024-03: 47.6%Same-day % · 2024-04: 54.1%Same-day % · 2024-05: 53.4%Same-day % · 2024-06: 49.4%Same-day % · 2024-07: 49.3%Same-day % · 2024-08: 52.7%Same-day % · 2024-09: 47.7%Same-day % · 2024-11: 49.5%Same-day % · 2024-12: 51.9%Same-day % · 2025-01: 51.7%Same-day % · 2025-02: 51.5%Same-day % · 2025-03: 48.6%Same-day % · 2025-04: 49.8%Same-day % · 2025-05: 48.7%Same-day % · 2025-06: 49.9%Same-day % · 2025-07: 50.4%Same-day % · 2025-08: 53.9%F2F % · 2023-07: 43.7%F2F % · 2023-08: 46.0%F2F % · 2023-09: 53.2%F2F % · 2023-10: 47.6%F2F % · 2023-12: 46.4%F2F % · 2024-01: 43.9%F2F % · 2024-02: 45.0%F2F % · 2024-03: 49.3%F2F % · 2024-04: 44.0%F2F % · 2024-05: 44.5%F2F % · 2024-06: 46.5%F2F % · 2024-07: 47.8%F2F % · 2024-08: 45.7%F2F % · 2024-09: 48.1%F2F % · 2024-11: 44.1%F2F % · 2024-12: 45.6%F2F % · 2025-01: 43.1%F2F % · 2025-02: 44.9%F2F % · 2025-03: 45.5%F2F % · 2025-04: 43.6%F2F % · 2025-05: 44.1%F2F % · 2025-06: 43.6%F2F % · 2025-07: 42.0%F2F % · 2025-08: 38.9%Phone % · 2023-07: 52.6%Phone % · 2023-08: 50.3%Phone % · 2023-09: 42.3%Phone % · 2023-10: 48.3%Phone % · 2023-12: 48.9%Phone % · 2024-01: 49.7%Phone % · 2024-02: 48.7%Phone % · 2024-03: 43.9%Phone % · 2024-04: 47.5%Phone % · 2024-05: 46.9%Phone % · 2024-06: 44.8%Phone % · 2024-07: 44.6%Phone % · 2024-08: 45.2%Phone % · 2024-09: 44.2%Phone % · 2024-11: 47.9%Phone % · 2024-12: 45.4%Phone % · 2025-01: 46.0%Phone % · 2025-02: 46.6%Phone % · 2025-03: 45.3%Phone % · 2025-04: 46.5%Phone % · 2025-05: 45.2%Phone % · 2025-06: 44.6%Phone % · 2025-07: 43.8%Phone % · 2025-08: 48.8%Video % · 2023-07: 1.3%Video % · 2023-08: 1.3%Video % · 2023-09: 1.5%Video % · 2023-10: 1.4%Video % · 2023-12: 2.0%Video % · 2024-01: 4.0%Video % · 2024-02: 3.5%Video % · 2024-03: 3.7%Video % · 2024-04: 5.7%Video % · 2024-05: 5.4%Video % · 2024-06: 6.2%Video % · 2024-07: 5.0%Video % · 2024-08: 6.6%Video % · 2024-09: 5.3%Video % · 2024-11: 5.5%Video % · 2024-12: 7.0%Video % · 2025-01: 8.2%Video % · 2025-02: 6.1%Video % · 2025-03: 7.0%Video % · 2025-04: 8.0%Video % · 2025-05: 8.7%Video % · 2025-06: 9.8%Video % · 2025-07: 12.4%Video % · 2025-08: 10.0%Triage % · 2023-07: 36.6%Triage % · 2023-08: 33.4%Triage % · 2023-09: 27.6%Triage % · 2023-10: 31.6%Triage % · 2023-12: 11.9%Triage % · 2024-01: 3.3%Triage % · 2024-02: 5.9%Triage % · 2024-03: 3.5%Triage % · 2024-04: 3.4%Triage % · 2024-05: 3.4%Triage % · 2024-06: 4.1%Triage % · 2024-07: 5.5%Triage % · 2024-08: 4.0%Triage % · 2024-09: 3.2%Triage % · 2024-11: 2.4%Triage % · 2024-12: 2.5%Triage % · 2025-01: 2.7%Triage % · 2025-02: 2.8%Triage % · 2025-03: 3.1%Triage % · 2025-04: 3.6%Triage % · 2025-05: 2.7%Triage % · 2025-06: 3.1%Triage % · 2025-07: 3.8%Triage % · 2025-08: 2.8%

NHS Digital appointments dataset · last 24 months (2023-07 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-072024-082025-087,2638,3039,34410,3842023-07: 9,367 appointments2023-08: 8,898 appointments2023-09: 9,767 appointments2023-10: 9,052 appointments2023-12: 7,733 appointments2024-01: 10,082 appointments2024-02: 9,060 appointments2024-03: 8,376 appointments2024-04: 8,717 appointments2024-05: 8,066 appointments2024-06: 7,676 appointments2024-07: 8,791 appointments2024-08: 7,565 appointments2024-09: 8,651 appointments2024-11: 8,177 appointments2024-12: 7,722 appointments2025-01: 9,485 appointments2025-02: 7,846 appointments2025-03: 8,578 appointments2025-04: 8,293 appointments2025-05: 7,961 appointments2025-06: 7,804 appointments2025-07: 9,838 appointments2025-08: 7,689 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-072024-082025-083854414965512023-07: 497.1 appts per 1,000 patients2023-08: 472.2 appts per 1,000 patients2023-09: 518.3 appts per 1,000 patients2023-10: 480.4 appts per 1,000 patients2023-12: 410.4 appts per 1,000 patients2024-01: 535.1 appts per 1,000 patients2024-02: 480.8 appts per 1,000 patients2024-03: 444.5 appts per 1,000 patients2024-04: 462.6 appts per 1,000 patients2024-05: 428.1 appts per 1,000 patients2024-06: 407.4 appts per 1,000 patients2024-07: 466.5 appts per 1,000 patients2024-08: 401.5 appts per 1,000 patients2024-09: 459.1 appts per 1,000 patients2024-11: 434 appts per 1,000 patients2024-12: 409.8 appts per 1,000 patients2025-01: 503.4 appts per 1,000 patients2025-02: 416.4 appts per 1,000 patients2025-03: 455.2 appts per 1,000 patients2025-04: 440.1 appts per 1,000 patients2025-05: 422.5 appts per 1,000 patients2025-06: 414.2 appts per 1,000 patients2025-07: 522.1 appts per 1,000 patients2025-08: 408.1 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%July 2023 · Same day: 45.3%July 2023 · 1 day: 6.8%July 2023 · 2–7 days: 27.0%July 2023 · 8–14 days: 11.1%July 2023 · 15–21 days: 5.6%July 2023 · 22–28 days: 2.6%July 2023 · > 28 days: 1.7%August 2023 · Same day: 43.9%August 2023 · 1 day: 8.0%August 2023 · 2–7 days: 24.2%August 2023 · 8–14 days: 12.7%August 2023 · 15–21 days: 4.9%August 2023 · 22–28 days: 4.3%August 2023 · > 28 days: 1.9%September 2023 · Same day: 35.7%September 2023 · 1 day: 7.2%September 2023 · 2–7 days: 24.1%September 2023 · 8–14 days: 13.7%September 2023 · 15–21 days: 6.1%September 2023 · 22–28 days: 9.4%September 2023 · > 28 days: 3.9%October 2023 · Same day: 44.4%October 2023 · 1 day: 7.8%October 2023 · 2–7 days: 23.2%October 2023 · 8–14 days: 13.2%October 2023 · 15–21 days: 4.7%October 2023 · 22–28 days: 3.1%October 2023 · > 28 days: 3.5%December 2023 · Same day: 49.9%December 2023 · 1 day: 8.1%December 2023 · 2–7 days: 21.1%December 2023 · 8–14 days: 10.9%December 2023 · 15–21 days: 5.8%December 2023 · 22–28 days: 3.1%December 2023 · > 28 days: 1.2%January 2024 · Same day: 54.3%January 2024 · 1 day: 8.5%January 2024 · 2–7 days: 20.9%January 2024 · 8–14 days: 7.8%January 2024 · 15–21 days: 3.6%January 2024 · 22–28 days: 3.3%January 2024 · > 28 days: 1.7%February 2024 · Same day: 50.2%February 2024 · 1 day: 6.8%February 2024 · 2–7 days: 23.0%February 2024 · 8–14 days: 9.9%February 2024 · 15–21 days: 4.3%February 2024 · 22–28 days: 3.2%February 2024 · > 28 days: 2.6%March 2024 · Same day: 47.6%March 2024 · 1 day: 6.5%March 2024 · 2–7 days: 26.1%March 2024 · 8–14 days: 11.4%March 2024 · 15–21 days: 3.2%March 2024 · 22–28 days: 1.8%March 2024 · > 28 days: 3.4%April 2024 · Same day: 54.1%April 2024 · 1 day: 4.9%April 2024 · 2–7 days: 18.8%April 2024 · 8–14 days: 14.4%April 2024 · 15–21 days: 4.5%April 2024 · 22–28 days: 2.0%April 2024 · > 28 days: 1.3%May 2024 · Same day: 53.4%May 2024 · 1 day: 5.0%May 2024 · 2–7 days: 13.7%May 2024 · 8–14 days: 17.1%May 2024 · 15–21 days: 5.7%May 2024 · 22–28 days: 2.7%May 2024 · > 28 days: 2.4%June 2024 · Same day: 49.4%June 2024 · 1 day: 5.0%June 2024 · 2–7 days: 18.1%June 2024 · 8–14 days: 14.4%June 2024 · 15–21 days: 7.0%June 2024 · 22–28 days: 3.6%June 2024 · > 28 days: 2.5%July 2024 · Same day: 49.3%July 2024 · 1 day: 5.5%July 2024 · 2–7 days: 18.9%July 2024 · 8–14 days: 14.2%July 2024 · 15–21 days: 7.0%July 2024 · 22–28 days: 3.4%July 2024 · > 28 days: 1.7%August 2024 · Same day: 52.7%August 2024 · 1 day: 6.3%August 2024 · 2–7 days: 19.9%August 2024 · 8–14 days: 11.7%August 2024 · 15–21 days: 4.5%August 2024 · 22–28 days: 3.2%August 2024 · > 28 days: 1.6%September 2024 · Same day: 47.7%September 2024 · 1 day: 6.3%September 2024 · 2–7 days: 19.4%September 2024 · 8–14 days: 14.9%September 2024 · 15–21 days: 5.9%September 2024 · 22–28 days: 3.6%September 2024 · > 28 days: 2.0%November 2024 · Same day: 49.5%November 2024 · 1 day: 5.5%November 2024 · 2–7 days: 18.4%November 2024 · 8–14 days: 7.5%November 2024 · 15–21 days: 8.5%November 2024 · 22–28 days: 8.3%November 2024 · > 28 days: 2.4%December 2024 · Same day: 51.9%December 2024 · 1 day: 5.0%December 2024 · 2–7 days: 14.9%December 2024 · 8–14 days: 12.5%December 2024 · 15–21 days: 7.2%December 2024 · 22–28 days: 5.9%December 2024 · > 28 days: 2.6%January 2025 · Same day: 51.7%January 2025 · 1 day: 5.7%January 2025 · 2–7 days: 15.8%January 2025 · 8–14 days: 12.7%January 2025 · 15–21 days: 6.2%January 2025 · 22–28 days: 4.3%January 2025 · > 28 days: 3.6%February 2025 · Same day: 51.5%February 2025 · 1 day: 5.2%February 2025 · 2–7 days: 12.9%February 2025 · 8–14 days: 13.8%February 2025 · 15–21 days: 9.3%February 2025 · 22–28 days: 4.2%February 2025 · > 28 days: 3.1%March 2025 · Same day: 48.6%March 2025 · 1 day: 5.5%March 2025 · 2–7 days: 13.6%March 2025 · 8–14 days: 14.5%March 2025 · 15–21 days: 9.3%March 2025 · 22–28 days: 5.3%March 2025 · > 28 days: 3.2%April 2025 · Same day: 49.8%April 2025 · 1 day: 5.8%April 2025 · 2–7 days: 16.0%April 2025 · 8–14 days: 14.0%April 2025 · 15–21 days: 7.7%April 2025 · 22–28 days: 4.4%April 2025 · > 28 days: 2.3%May 2025 · Same day: 48.7%May 2025 · 1 day: 5.3%May 2025 · 2–7 days: 16.6%May 2025 · 8–14 days: 13.8%May 2025 · 15–21 days: 9.4%May 2025 · 22–28 days: 3.3%May 2025 · > 28 days: 2.8%June 2025 · Same day: 49.9%June 2025 · 1 day: 4.9%June 2025 · 2–7 days: 14.1%June 2025 · 8–14 days: 13.5%June 2025 · 15–21 days: 10.9%June 2025 · 22–28 days: 4.2%June 2025 · > 28 days: 2.5%July 2025 · Same day: 50.4%July 2025 · 1 day: 7.7%July 2025 · 2–7 days: 21.0%July 2025 · 8–14 days: 10.0%July 2025 · 15–21 days: 6.2%July 2025 · 22–28 days: 3.0%July 2025 · > 28 days: 1.7%August 2025 · Same day: 53.9%August 2025 · 1 day: 8.5%August 2025 · 2–7 days: 17.6%August 2025 · 8–14 days: 8.0%August 2025 · 15–21 days: 5.1%August 2025 · 22–28 days: 4.0%August 2025 · > 28 days: 3.0%Jul '23Oct '23Feb '24May '24Aug '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

LOWscore 34/100
  • High demand (>400 appts/1K)

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments0%
Face-to-face %-2.5%
Telephone %+0.6%
Same-day %+1.7%
Appts per 1K0%
Triage %-0.8%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, Priory Medical Centre saw a notable increase in same-day appointments, with 53.9% of appointments being same-day, compared to the trailing average of 50.1%. The practice also experienced a rise in telephone consultations, with 48.8% of appointments being conducted over the phone, up from the trailing average of 45.4%.

Several trends and step changes have emerged in the data. Firstly, the percentage of face-to-face appointments has decreased, with a 2.5% drop from the previous month. Secondly, there has been a significant increase in video consultations, with a 32% rise in August 2024. Lastly, the DNA rate has seen a substantial decrease, with a 56.4% drop in November 2024.

To investigate these trends, the practice manager should review whether the shift in telephone consultations aligns with any recent system changes or policy updates. Additionally, it would be prudent to verify if the dip in face-to-face appointments in July 2024 is a genuine reflection of operational changes or a recording artefact.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

sameDayPct2025-08
value 53.9 · avg 50.1 ± 1.5
phonePct2025-08
value 48.8 · avg 45.4 ± 1.1
f2fPct2025-08
value 38.9 · avg 44.8 ± 1.7
f2fPct2025-07
value 42 · avg 45.2 ± 1.6
total2025-07
value 9838 · avg 8212.4 ± 547.7
dnaRate2024-09
value 7.8 · avg 3.6 ± 0.4
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

dnaRate2024-11
7.8 → 3.4 (-56.4%)
dnaRate2024-09
3.4 → 7.8 (+129.4%)
videoPct2024-08
5 → 6.6 (+32%)
triagePct2024-07
4.1 → 5.5 (+33.6%)
videoPct2024-04
3.7 → 5.7 (+54.1%)
triagePct2024-03
5.9 → 3.5 (-40.4%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

CQC inspection likelihood

highscore 87/100medium confidence
Last inspection: 2022-06-24 · 46 months ago
  • Current rating is good, and the latest CQC assessment date is 2022-06-24 (46 months ago).
  • This matches the current focused-assessment cohort profile (Good/Outstanding with report window 2017–2022).
  • Model is directional: 2 supporting signals are currently unavailable.
  • CQC focused assessments reference 10 non-clinical quality statements and typically provide at least 5 working days notice.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Workforce capacity

GP FTE

13.16

Nurse FTE

7.41

Direct Patient Care FTE

3.45

Admin FTE

18.73

1 practices reporting · 100.0% coverage

Staff group mix

GP13.2 FTE · 31%
Nurse7.4 FTE · 17%
Direct Patient Care3.5 FTE · 8%
Admin18.7 FTE · 44%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP13.16 FTE · 18 headcount
Partner4.46 FTE (34%) · 5 hc
Salaried7.00 FTE (53%) · 11 hc
Training (ST/F)1.70 FTE (13%) · 2 hc
Nurses7.40 FTE · 11 headcount
Practice Nurse5.42 FTE (73%) · 8 hc
Advanced / Specialist1.98 FTE (27%) · 3 hc
Admin / Non-clinical18.73 FTE · 27 headcount
Management1.97 FTE (11%) · 2 hc
Reception / Admin11.55 FTE (62%) · 18 hc
Other5.21 FTE (28%) · 7 hc
Direct Patient Care3.45 FTE · 4 headcount
HCA / Nursing Assistant1.92 FTE (56%) · 2 hc
Other1.53 FTE (44%) · 2 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-03071522GP · 2024-03: 14 FTEGP · 2024-04: 13 FTEGP · 2024-05: 13 FTEGP · 2024-06: 13 FTEGP · 2024-07: 12 FTEGP · 2024-08: 12 FTEGP · 2024-09: 12 FTEGP · 2024-10: 12 FTEGP · 2024-11: 12 FTEGP · 2024-12: 13 FTEGP · 2025-01: 13 FTEGP · 2025-02: 13 FTEGP · 2025-03: 13 FTEGP · 2025-04: 13 FTEGP · 2025-05: 13 FTEGP · 2025-06: 13 FTEGP · 2025-07: 12 FTEGP · 2025-08: 13 FTEGP · 2025-09: 12 FTEGP · 2025-10: 12 FTEGP · 2025-11: 12 FTEGP · 2025-12: 12 FTEGP · 2026-01: 12 FTEGP · 2026-02: 13 FTEGP · 2026-03: 13 FTENurse · 2024-03: 7 FTENurse · 2024-04: 6 FTENurse · 2024-05: 6 FTENurse · 2024-06: 6 FTENurse · 2024-07: 6 FTENurse · 2024-08: 6 FTENurse · 2024-09: 6 FTENurse · 2024-10: 6 FTENurse · 2024-11: 6 FTENurse · 2024-12: 6 FTENurse · 2025-01: 6 FTENurse · 2025-02: 6 FTENurse · 2025-03: 6 FTENurse · 2025-04: 6 FTENurse · 2025-05: 6 FTENurse · 2025-06: 6 FTENurse · 2025-07: 6 FTENurse · 2025-08: 6 FTENurse · 2025-09: 7 FTENurse · 2025-10: 7 FTENurse · 2025-11: 7 FTENurse · 2025-12: 7 FTENurse · 2026-01: 7 FTENurse · 2026-02: 7 FTENurse · 2026-03: 7 FTEDPC · 2024-03: 3 FTEDPC · 2024-04: 3 FTEDPC · 2024-05: 3 FTEDPC · 2024-06: 2 FTEDPC · 2024-07: 2 FTEDPC · 2024-08: 2 FTEDPC · 2024-09: 2 FTEDPC · 2024-10: 2 FTEDPC · 2024-11: 3 FTEDPC · 2024-12: 3 FTEDPC · 2025-01: 3 FTEDPC · 2025-02: 3 FTEDPC · 2025-03: 3 FTEDPC · 2025-04: 3 FTEDPC · 2025-05: 3 FTEDPC · 2025-06: 3 FTEDPC · 2025-07: 3 FTEDPC · 2025-08: 3 FTEDPC · 2025-09: 3 FTEDPC · 2025-10: 3 FTEDPC · 2025-11: 3 FTEDPC · 2025-12: 3 FTEDPC · 2026-01: 3 FTEDPC · 2026-02: 3 FTEDPC · 2026-03: 3 FTEAdmin · 2024-03: 18 FTEAdmin · 2024-04: 18 FTEAdmin · 2024-05: 18 FTEAdmin · 2024-06: 17 FTEAdmin · 2024-07: 18 FTEAdmin · 2024-08: 18 FTEAdmin · 2024-09: 19 FTEAdmin · 2024-10: 19 FTEAdmin · 2024-11: 18 FTEAdmin · 2024-12: 18 FTEAdmin · 2025-01: 18 FTEAdmin · 2025-02: 19 FTEAdmin · 2025-03: 19 FTEAdmin · 2025-04: 19 FTEAdmin · 2025-05: 19 FTEAdmin · 2025-06: 18 FTEAdmin · 2025-07: 20 FTEAdmin · 2025-08: 20 FTEAdmin · 2025-09: 19 FTEAdmin · 2025-10: 19 FTEAdmin · 2025-11: 19 FTEAdmin · 2025-12: 19 FTEAdmin · 2026-01: 19 FTEAdmin · 2026-02: 19 FTEAdmin · 2026-03: 19 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good77.2%
Phone easy23.3%
Website easy53.8%
100.0% coverage

Prescribing volume

1.69

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.