GP Practice

Chase Meadow Health Centre

M84063

Compare to

Registered patients

7,426

NHS Digital list size

GP FTE

11.68

NHS Digital workforce

Patients per GP FTE

636

Items per patient

1.38

prescribing volume

GPPS overall good

87.1%

patient experience

Access KPIs · August 2025

Same-day %

51%

Month: August 2025

Appts per 1K patients

432

all bookings (incl. triage)

Patient contacts per 1K

425

F2F + phone + video only

28+ day backlog

1.4%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face84.3%
Telephone9.3%
Video / online4.8%
Triage3.4%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %51.0%43.0%+8.0%
Face-to-face %84.3%58.4%+25.9%
Telephone %9.3%21.9%-12.6%
Appts per 1K431.6479.7-48.1
Triage %3.4%8.7%-5.3%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-072024-082025-0803367100Same-day % · 2023-07: 41.2%Same-day % · 2023-08: 45.1%Same-day % · 2023-09: 34.2%Same-day % · 2023-10: 36.3%Same-day % · 2023-12: 50.0%Same-day % · 2024-01: 51.9%Same-day % · 2024-02: 48.4%Same-day % · 2024-03: 42.8%Same-day % · 2024-04: 51.6%Same-day % · 2024-05: 51.4%Same-day % · 2024-06: 48.3%Same-day % · 2024-07: 45.0%Same-day % · 2024-08: 54.9%Same-day % · 2024-09: 52.9%Same-day % · 2024-11: 49.4%Same-day % · 2024-12: 51.7%Same-day % · 2025-01: 51.2%Same-day % · 2025-02: 50.4%Same-day % · 2025-03: 50.3%Same-day % · 2025-04: 56.1%Same-day % · 2025-05: 54.1%Same-day % · 2025-06: 51.2%Same-day % · 2025-07: 50.5%Same-day % · 2025-08: 51.0%F2F % · 2023-07: 86.3%F2F % · 2023-08: 87.0%F2F % · 2023-09: 89.7%F2F % · 2023-10: 88.9%F2F % · 2023-12: 86.1%F2F % · 2024-01: 87.0%F2F % · 2024-02: 86.7%F2F % · 2024-03: 85.4%F2F % · 2024-04: 84.2%F2F % · 2024-05: 82.4%F2F % · 2024-06: 81.4%F2F % · 2024-07: 84.4%F2F % · 2024-08: 82.2%F2F % · 2024-09: 82.3%F2F % · 2024-11: 85.0%F2F % · 2024-12: 83.2%F2F % · 2025-01: 82.9%F2F % · 2025-02: 83.8%F2F % · 2025-03: 83.3%F2F % · 2025-04: 81.4%F2F % · 2025-05: 82.1%F2F % · 2025-06: 82.0%F2F % · 2025-07: 83.7%F2F % · 2025-08: 84.3%Phone % · 2023-07: 13.4%Phone % · 2023-08: 12.5%Phone % · 2023-09: 10.0%Phone % · 2023-10: 10.9%Phone % · 2023-12: 13.5%Phone % · 2024-01: 12.7%Phone % · 2024-02: 12.9%Phone % · 2024-03: 14.1%Phone % · 2024-04: 15.4%Phone % · 2024-05: 13.8%Phone % · 2024-06: 11.5%Phone % · 2024-07: 9.6%Phone % · 2024-08: 9.8%Phone % · 2024-09: 9.2%Phone % · 2024-11: 8.3%Phone % · 2024-12: 9.1%Phone % · 2025-01: 9.8%Phone % · 2025-02: 8.9%Phone % · 2025-03: 8.5%Phone % · 2025-04: 9.3%Phone % · 2025-05: 10.7%Phone % · 2025-06: 10.6%Phone % · 2025-07: 9.5%Phone % · 2025-08: 9.3%Video % · 2023-07: 0.0%Video % · 2023-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.1%Video % · 2024-05: 3.7%Video % · 2024-06: 6.4%Video % · 2024-07: 5.6%Video % · 2024-08: 7.7%Video % · 2024-09: 8.1%Video % · 2024-11: 6.3%Video % · 2024-12: 7.0%Video % · 2025-01: 6.2%Video % · 2025-02: 5.9%Video % · 2025-03: 6.0%Video % · 2025-04: 6.9%Video % · 2025-05: 6.1%Video % · 2025-06: 5.5%Video % · 2025-07: 4.3%Video % · 2025-08: 4.8%Triage % · 2023-07: 5.3%Triage % · 2023-08: 5.5%Triage % · 2023-09: 4.4%Triage % · 2023-10: 4.9%Triage % · 2023-12: 5.5%Triage % · 2024-01: 7.3%Triage % · 2024-02: 6.8%Triage % · 2024-03: 4.0%Triage % · 2024-04: 6.5%Triage % · 2024-05: 5.9%Triage % · 2024-06: 5.2%Triage % · 2024-07: 3.2%Triage % · 2024-08: 3.5%Triage % · 2024-09: 3.4%Triage % · 2024-11: 2.7%Triage % · 2024-12: 3.0%Triage % · 2025-01: 2.4%Triage % · 2025-02: 2.6%Triage % · 2025-03: 2.5%Triage % · 2025-04: 2.4%Triage % · 2025-05: 3.3%Triage % · 2025-06: 3.6%Triage % · 2025-07: 3.2%Triage % · 2025-08: 3.4%

NHS Digital appointments dataset · last 24 months (2023-07 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-072024-082025-082,3673,0413,7164,3902023-07: 3,377 appointments2023-08: 3,331 appointments2023-09: 4,194 appointments2023-10: 3,927 appointments2023-12: 2,563 appointments2024-01: 3,337 appointments2024-02: 3,154 appointments2024-03: 3,654 appointments2024-04: 2,954 appointments2024-05: 3,101 appointments2024-06: 3,229 appointments2024-07: 2,936 appointments2024-08: 2,723 appointments2024-09: 2,989 appointments2024-11: 3,336 appointments2024-12: 2,986 appointments2025-01: 3,814 appointments2025-02: 3,367 appointments2025-03: 3,734 appointments2025-04: 3,444 appointments2025-05: 3,438 appointments2025-06: 3,663 appointments2025-07: 3,757 appointments2025-08: 3,205 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-072024-082025-083194105005912023-07: 454.8 appts per 1,000 patients2023-08: 448.6 appts per 1,000 patients2023-09: 564.8 appts per 1,000 patients2023-10: 528.8 appts per 1,000 patients2023-12: 345.1 appts per 1,000 patients2024-01: 449.4 appts per 1,000 patients2024-02: 424.7 appts per 1,000 patients2024-03: 492.1 appts per 1,000 patients2024-04: 397.8 appts per 1,000 patients2024-05: 417.6 appts per 1,000 patients2024-06: 434.8 appts per 1,000 patients2024-07: 395.4 appts per 1,000 patients2024-08: 366.7 appts per 1,000 patients2024-09: 402.5 appts per 1,000 patients2024-11: 449.2 appts per 1,000 patients2024-12: 402.1 appts per 1,000 patients2025-01: 513.6 appts per 1,000 patients2025-02: 453.4 appts per 1,000 patients2025-03: 502.8 appts per 1,000 patients2025-04: 463.8 appts per 1,000 patients2025-05: 463 appts per 1,000 patients2025-06: 493.3 appts per 1,000 patients2025-07: 505.9 appts per 1,000 patients2025-08: 431.6 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%July 2023 · Same day: 41.2%July 2023 · 1 day: 7.7%July 2023 · 2–7 days: 25.1%July 2023 · 8–14 days: 12.5%July 2023 · 15–21 days: 6.2%July 2023 · 22–28 days: 5.6%July 2023 · > 28 days: 1.7%August 2023 · Same day: 45.1%August 2023 · 1 day: 12.1%August 2023 · 2–7 days: 21.7%August 2023 · 8–14 days: 9.7%August 2023 · 15–21 days: 4.4%August 2023 · 22–28 days: 4.4%August 2023 · > 28 days: 2.5%September 2023 · Same day: 34.2%September 2023 · 1 day: 10.1%September 2023 · 2–7 days: 29.4%September 2023 · 8–14 days: 15.7%September 2023 · 15–21 days: 4.7%September 2023 · 22–28 days: 4.8%September 2023 · > 28 days: 1.1%October 2023 · Same day: 36.3%October 2023 · 1 day: 7.1%October 2023 · 2–7 days: 22.7%October 2023 · 8–14 days: 19.4%October 2023 · 15–21 days: 6.7%October 2023 · 22–28 days: 5.9%October 2023 · > 28 days: 2.0%December 2023 · Same day: 50.0%December 2023 · 1 day: 6.4%December 2023 · 2–7 days: 19.2%December 2023 · 8–14 days: 9.9%December 2023 · 15–21 days: 4.4%December 2023 · 22–28 days: 4.3%December 2023 · > 28 days: 5.8%January 2024 · Same day: 51.9%January 2024 · 1 day: 9.4%January 2024 · 2–7 days: 25.1%January 2024 · 8–14 days: 10.1%January 2024 · 15–21 days: 2.7%January 2024 · 22–28 days: 0.5%January 2024 · > 28 days: 0.3%February 2024 · Same day: 48.4%February 2024 · 1 day: 8.0%February 2024 · 2–7 days: 18.2%February 2024 · 8–14 days: 17.0%February 2024 · 15–21 days: 6.6%February 2024 · 22–28 days: 1.3%February 2024 · > 28 days: 0.4%March 2024 · Same day: 42.8%March 2024 · 1 day: 7.8%March 2024 · 2–7 days: 18.7%March 2024 · 8–14 days: 15.8%March 2024 · 15–21 days: 9.0%March 2024 · 22–28 days: 3.4%March 2024 · > 28 days: 2.5%April 2024 · Same day: 51.6%April 2024 · 1 day: 6.4%April 2024 · 2–7 days: 15.2%April 2024 · 8–14 days: 8.1%April 2024 · 15–21 days: 10.6%April 2024 · 22–28 days: 6.1%April 2024 · > 28 days: 2.0%May 2024 · Same day: 51.4%May 2024 · 1 day: 7.1%May 2024 · 2–7 days: 14.6%May 2024 · 8–14 days: 15.6%May 2024 · 15–21 days: 6.9%May 2024 · 22–28 days: 1.7%May 2024 · > 28 days: 2.8%June 2024 · Same day: 48.3%June 2024 · 1 day: 8.3%June 2024 · 2–7 days: 22.2%June 2024 · 8–14 days: 13.8%June 2024 · 15–21 days: 5.9%June 2024 · 22–28 days: 1.2%June 2024 · > 28 days: 0.3%July 2024 · Same day: 45.0%July 2024 · 1 day: 7.9%July 2024 · 2–7 days: 30.4%July 2024 · 8–14 days: 12.5%July 2024 · 15–21 days: 2.6%July 2024 · 22–28 days: 1.1%July 2024 · > 28 days: 0.5%August 2024 · Same day: 54.9%August 2024 · 1 day: 6.0%August 2024 · 2–7 days: 19.1%August 2024 · 8–14 days: 12.4%August 2024 · 15–21 days: 5.5%August 2024 · 22–28 days: 2.0%August 2024 · > 28 days: 0.1%September 2024 · Same day: 52.9%September 2024 · 1 day: 6.3%September 2024 · 2–7 days: 16.2%September 2024 · 8–14 days: 12.5%September 2024 · 15–21 days: 6.4%September 2024 · 22–28 days: 5.2%September 2024 · > 28 days: 0.5%November 2024 · Same day: 49.4%November 2024 · 1 day: 7.3%November 2024 · 2–7 days: 24.2%November 2024 · 8–14 days: 9.7%November 2024 · 15–21 days: 3.5%November 2024 · 22–28 days: 3.7%November 2024 · > 28 days: 2.2%December 2024 · Same day: 51.7%December 2024 · 1 day: 7.7%December 2024 · 2–7 days: 21.3%December 2024 · 8–14 days: 11.6%December 2024 · 15–21 days: 3.4%December 2024 · 22–28 days: 0.9%December 2024 · > 28 days: 3.4%January 2025 · Same day: 51.2%January 2025 · 1 day: 7.0%January 2025 · 2–7 days: 19.9%January 2025 · 8–14 days: 14.5%January 2025 · 15–21 days: 4.9%January 2025 · 22–28 days: 1.5%January 2025 · > 28 days: 0.9%February 2025 · Same day: 50.4%February 2025 · 1 day: 6.1%February 2025 · 2–7 days: 16.3%February 2025 · 8–14 days: 15.4%February 2025 · 15–21 days: 6.2%February 2025 · 22–28 days: 5.0%February 2025 · > 28 days: 0.6%March 2025 · Same day: 50.3%March 2025 · 1 day: 6.6%March 2025 · 2–7 days: 17.2%March 2025 · 8–14 days: 11.5%March 2025 · 15–21 days: 5.3%March 2025 · 22–28 days: 6.5%March 2025 · > 28 days: 2.6%April 2025 · Same day: 56.1%April 2025 · 1 day: 6.5%April 2025 · 2–7 days: 13.1%April 2025 · 8–14 days: 10.5%April 2025 · 15–21 days: 5.9%April 2025 · 22–28 days: 3.8%April 2025 · > 28 days: 4.1%May 2025 · Same day: 54.1%May 2025 · 1 day: 6.7%May 2025 · 2–7 days: 13.5%May 2025 · 8–14 days: 13.9%May 2025 · 15–21 days: 4.9%May 2025 · 22–28 days: 2.5%May 2025 · > 28 days: 4.3%June 2025 · Same day: 51.2%June 2025 · 1 day: 7.0%June 2025 · 2–7 days: 20.0%June 2025 · 8–14 days: 12.7%June 2025 · 15–21 days: 4.7%June 2025 · 22–28 days: 2.1%June 2025 · > 28 days: 2.4%July 2025 · Same day: 50.5%July 2025 · 1 day: 5.9%July 2025 · 2–7 days: 15.8%July 2025 · 8–14 days: 14.6%July 2025 · 15–21 days: 5.8%July 2025 · 22–28 days: 4.2%July 2025 · > 28 days: 3.2%August 2025 · Same day: 51.0%August 2025 · 1 day: 5.4%August 2025 · 2–7 days: 13.2%August 2025 · 8–14 days: 17.7%August 2025 · 15–21 days: 7.5%August 2025 · 22–28 days: 3.8%August 2025 · > 28 days: 1.4%Jul '23Oct '23Feb '24May '24Aug '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

MEDIUMscore 42/100
  • High demand (>400 appts/1K)

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-1.2%
Face-to-face %+0.4%
Telephone %+1.3%
Same-day %-0.9%
Appts per 1K-1.2%
Triage %+6.7%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

In August 2025, the DNA rate at Chase Meadow Health Centre was 4.8%, which is higher than the practice's trailing average of 3.2%. This represents a significant increase from the previous month.

Several trends and step changes are worth noting. The DNA rate has increased by 45.5% from the previous month, indicating a potential issue with patient attendance. The phone consultation percentage has also risen by 1.3%, while the triage percentage has increased by 6.7%. These shifts may reflect changes in patient preferences or operational adjustments.

To investigate these trends, the practice manager should review the DNA rate to understand the reasons behind the increase. Additionally, examining the rise in phone and triage consultations could provide insights into workflow changes or operational pressures.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

dnaRate2025-06
value 4.8 · avg 3.2 ± 0.4
total2025-01
value 3814 · avg 3080.2 ± 279.5
triagePct2024-07
value 3.2 · avg 5.6 ± 0.9
phonePct2024-07
value 9.6 · avg 12.8 ± 1.4
f2fPct2024-06
value 81.4 · avg 86.4 ± 1.8
f2fPct2024-05
value 82.4 · avg 86.5 ± 1.6
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

dnaRate2025-06
3.3 → 4.8 (+45.5%)
triagePct2025-05
2.4 → 3.3 (+38%)
dnaRate2024-09
2.3 → 3 (+30.4%)
videoPct2024-08
5.6 → 7.7 (+37.5%)
triagePct2024-07
5.2 → 3.2 (-37.8%)
videoPct2024-06
3.7 → 6.4 (+73%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

CQC inspection likelihood

mediumscore 51/100medium confidence
Last inspection: 2017-10-31 · 33 months ago
  • Using CQC review date (2023-07-06) as last assessment. Original inspection date: 2017-10-31.
  • Current rating is good, and the latest CQC assessment date is 2023-07-06 (33 months ago).
  • Report date falls outside the 2017–2022 focused-assessment window signal.
  • Model is directional: 2 supporting signals are currently unavailable.
  • CQC focused assessments reference 10 non-clinical quality statements and typically provide at least 5 working days notice.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Workforce capacity

GP FTE

11.68

Nurse FTE

2.07

Direct Patient Care FTE

4.4

Admin FTE

5.59

1 practices reporting · 100.0% coverage

Staff group mix

GP11.7 FTE · 49%
Nurse2.1 FTE · 9%
Direct Patient Care4.4 FTE · 19%
Admin5.6 FTE · 24%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP11.68 FTE · 12 headcount
Partner4.64 FTE (40%) · 4 hc
Training (ST/F)7.04 FTE (60%) · 8 hc
Nurses2.07 FTE · 3 headcount
Practice Nurse2.07 FTE (100%) · 3 hc
Admin / Non-clinical5.59 FTE · 7 headcount
Management2.00 FTE (36%) · 2 hc
Reception / Admin2.59 FTE (46%) · 4 hc
Other1.00 FTE (18%) · 1 hc
Direct Patient Care4.40 FTE · 5 headcount
Other4.40 FTE (100%) · 5 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-03151014GP · 2024-03: 10 FTEGP · 2024-04: 10 FTEGP · 2024-05: 9 FTEGP · 2024-06: 8 FTEGP · 2024-07: 8 FTEGP · 2024-08: 10 FTEGP · 2024-09: 11 FTEGP · 2024-10: 11 FTEGP · 2024-11: 12 FTEGP · 2024-12: 12 FTEGP · 2025-01: 12 FTEGP · 2025-02: 10 FTEGP · 2025-03: 9 FTEGP · 2025-04: 9 FTEGP · 2025-05: 9 FTEGP · 2025-06: 9 FTEGP · 2025-07: 9 FTEGP · 2025-08: 13 FTEGP · 2025-09: 13 FTEGP · 2025-10: 13 FTEGP · 2025-11: 13 FTEGP · 2025-12: 10 FTEGP · 2026-01: 10 FTEGP · 2026-02: 12 FTEGP · 2026-03: 12 FTENurse · 2024-03: 2 FTENurse · 2024-04: 2 FTENurse · 2024-05: 2 FTENurse · 2024-06: 2 FTENurse · 2024-07: 2 FTENurse · 2024-08: 2 FTENurse · 2024-09: 2 FTENurse · 2024-10: 2 FTENurse · 2024-11: 2 FTENurse · 2024-12: 2 FTENurse · 2025-01: 2 FTENurse · 2025-02: 2 FTENurse · 2025-03: 2 FTENurse · 2025-04: 2 FTENurse · 2025-05: 2 FTENurse · 2025-06: 2 FTENurse · 2025-07: 2 FTENurse · 2025-08: 2 FTENurse · 2025-09: 2 FTENurse · 2025-10: 2 FTENurse · 2025-11: 2 FTENurse · 2025-12: 2 FTENurse · 2026-01: 2 FTENurse · 2026-02: 2 FTENurse · 2026-03: 2 FTEDPC · 2024-03: 7 FTEDPC · 2024-04: 6 FTEDPC · 2024-05: 6 FTEDPC · 2024-06: 6 FTEDPC · 2024-07: 5 FTEDPC · 2024-08: 5 FTEDPC · 2024-09: 5 FTEDPC · 2024-10: 5 FTEDPC · 2024-11: 5 FTEDPC · 2024-12: 5 FTEDPC · 2025-01: 5 FTEDPC · 2025-02: 5 FTEDPC · 2025-03: 5 FTEDPC · 2025-04: 5 FTEDPC · 2025-05: 5 FTEDPC · 2025-06: 5 FTEDPC · 2025-07: 5 FTEDPC · 2025-08: 5 FTEDPC · 2025-09: 5 FTEDPC · 2025-10: 5 FTEDPC · 2025-11: 5 FTEDPC · 2025-12: 5 FTEDPC · 2026-01: 5 FTEDPC · 2026-02: 5 FTEDPC · 2026-03: 4 FTEAdmin · 2024-03: 6 FTEAdmin · 2024-04: 5 FTEAdmin · 2024-05: 5 FTEAdmin · 2024-06: 5 FTEAdmin · 2024-07: 6 FTEAdmin · 2024-08: 6 FTEAdmin · 2024-09: 6 FTEAdmin · 2024-10: 6 FTEAdmin · 2024-11: 6 FTEAdmin · 2024-12: 6 FTEAdmin · 2025-01: 6 FTEAdmin · 2025-02: 6 FTEAdmin · 2025-03: 6 FTEAdmin · 2025-04: 6 FTEAdmin · 2025-05: 6 FTEAdmin · 2025-06: 6 FTEAdmin · 2025-07: 5 FTEAdmin · 2025-08: 5 FTEAdmin · 2025-09: 5 FTEAdmin · 2025-10: 5 FTEAdmin · 2025-11: 5 FTEAdmin · 2025-12: 5 FTEAdmin · 2026-01: 5 FTEAdmin · 2026-02: 5 FTEAdmin · 2026-03: 6 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good87.1%
Phone easy33.3%
Website easy69.3%
100.0% coverage

Prescribing volume

1.38

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.