GP Practice

Lapworth Surgery

M84620

Compare to

Registered patients

2,975

NHS Digital list size

GP FTE

2

NHS Digital workforce

Patients per GP FTE

1,488

Items per patient

1.68

prescribing volume

GPPS overall good

97.1%

patient experience

Access KPIs · August 2025

Same-day %

24.1%

Month: August 2025

Appts per 1K patients

328

all bookings (incl. triage)

Patient contacts per 1K

328

F2F + phone + video only

28+ day backlog

2.9%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face87.0%
Telephone12.9%
Triage1.8%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %24.1%43.0%-18.9%
Face-to-face %87.0%58.4%+28.6%
Telephone %12.9%21.9%-9.0%
Appts per 1K328.4479.7-151.3
Triage %1.8%8.7%-6.9%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-072024-082025-0803468102Same-day % · 2023-07: 29.4%Same-day % · 2023-08: 29.5%Same-day % · 2023-09: 19.5%Same-day % · 2023-10: 26.4%Same-day % · 2023-12: 27.3%Same-day % · 2024-01: 28.1%Same-day % · 2024-02: 29.0%Same-day % · 2024-03: 26.0%Same-day % · 2024-04: 28.6%Same-day % · 2024-05: 25.6%Same-day % · 2024-06: 27.4%Same-day % · 2024-07: 26.7%Same-day % · 2024-08: 29.4%Same-day % · 2024-09: 26.1%Same-day % · 2024-11: 25.2%Same-day % · 2024-12: 28.9%Same-day % · 2025-01: 29.3%Same-day % · 2025-02: 25.8%Same-day % · 2025-03: 30.6%Same-day % · 2025-04: 27.9%Same-day % · 2025-05: 26.9%Same-day % · 2025-06: 29.4%Same-day % · 2025-07: 31.0%Same-day % · 2025-08: 24.1%F2F % · 2023-07: 84.7%F2F % · 2023-08: 83.6%F2F % · 2023-09: 91.1%F2F % · 2023-10: 87.1%F2F % · 2023-12: 84.6%F2F % · 2024-01: 84.6%F2F % · 2024-02: 87.8%F2F % · 2024-03: 89.7%F2F % · 2024-04: 87.3%F2F % · 2024-05: 91.5%F2F % · 2024-06: 88.5%F2F % · 2024-07: 86.0%F2F % · 2024-08: 86.2%F2F % · 2024-09: 85.4%F2F % · 2024-11: 91.1%F2F % · 2024-12: 86.3%F2F % · 2025-01: 86.1%F2F % · 2025-02: 88.8%F2F % · 2025-03: 85.7%F2F % · 2025-04: 88.9%F2F % · 2025-05: 88.2%F2F % · 2025-06: 85.9%F2F % · 2025-07: 86.8%F2F % · 2025-08: 87.0%Phone % · 2023-07: 15.2%Phone % · 2023-08: 16.1%Phone % · 2023-09: 8.8%Phone % · 2023-10: 12.7%Phone % · 2023-12: 15.0%Phone % · 2024-01: 15.0%Phone % · 2024-02: 11.8%Phone % · 2024-03: 10.2%Phone % · 2024-04: 12.4%Phone % · 2024-05: 8.1%Phone % · 2024-06: 10.7%Phone % · 2024-07: 13.7%Phone % · 2024-08: 13.5%Phone % · 2024-09: 13.7%Phone % · 2024-11: 8.6%Phone % · 2024-12: 13.6%Phone % · 2025-01: 13.6%Phone % · 2025-02: 10.9%Phone % · 2025-03: 12.1%Phone % · 2025-04: 11.1%Phone % · 2025-05: 11.5%Phone % · 2025-06: 13.7%Phone % · 2025-07: 12.6%Phone % · 2025-08: 12.9%Video % · 2023-07: 0.0%Video % · 2023-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.0%Video % · 2024-11: 0.0%Video % · 2024-12: 0.0%Video % · 2025-01: 0.0%Video % · 2025-02: 0.0%Video % · 2025-03: 0.0%Video % · 2025-04: 0.0%Video % · 2025-05: 0.0%Video % · 2025-06: 0.0%Video % · 2025-07: 0.0%Video % · 2025-08: 0.0%Triage % · 2023-07: 1.3%Triage % · 2023-08: 1.0%Triage % · 2023-09: 0.5%Triage % · 2023-10: 1.5%Triage % · 2023-12: 1.3%Triage % · 2024-01: 1.4%Triage % · 2024-02: 1.1%Triage % · 2024-03: 1.0%Triage % · 2024-04: 0.8%Triage % · 2024-05: 0.9%Triage % · 2024-06: 1.0%Triage % · 2024-07: 1.4%Triage % · 2024-08: 0.8%Triage % · 2024-09: 1.1%Triage % · 2024-11: 0.8%Triage % · 2024-12: 1.3%Triage % · 2025-01: 1.0%Triage % · 2025-02: 1.6%Triage % · 2025-03: 1.7%Triage % · 2025-04: 0.7%Triage % · 2025-05: 1.3%Triage % · 2025-06: 1.5%Triage % · 2025-07: 2.1%Triage % · 2025-08: 1.8%

NHS Digital appointments dataset · last 24 months (2023-07 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-072024-082025-088751,2261,5761,9272023-07: 1,275 appointments2023-08: 1,327 appointments2023-09: 1,825 appointments2023-10: 1,512 appointments2023-12: 1,192 appointments2024-01: 1,468 appointments2024-02: 1,251 appointments2024-03: 1,180 appointments2024-04: 1,166 appointments2024-05: 1,193 appointments2024-06: 1,211 appointments2024-07: 1,259 appointments2024-08: 1,152 appointments2024-09: 1,267 appointments2024-11: 1,568 appointments2024-12: 1,227 appointments2025-01: 1,239 appointments2025-02: 1,160 appointments2025-03: 1,297 appointments2025-04: 1,410 appointments2025-05: 1,164 appointments2025-06: 1,302 appointments2025-07: 1,303 appointments2025-08: 977 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-072024-082025-082944125306482023-07: 428.6 appts per 1,000 patients2023-08: 446.1 appts per 1,000 patients2023-09: 613.4 appts per 1,000 patients2023-10: 508.2 appts per 1,000 patients2023-12: 400.7 appts per 1,000 patients2024-01: 493.4 appts per 1,000 patients2024-02: 420.5 appts per 1,000 patients2024-03: 396.6 appts per 1,000 patients2024-04: 391.9 appts per 1,000 patients2024-05: 401 appts per 1,000 patients2024-06: 407.1 appts per 1,000 patients2024-07: 423.2 appts per 1,000 patients2024-08: 387.2 appts per 1,000 patients2024-09: 425.9 appts per 1,000 patients2024-11: 527.1 appts per 1,000 patients2024-12: 412.4 appts per 1,000 patients2025-01: 416.5 appts per 1,000 patients2025-02: 389.9 appts per 1,000 patients2025-03: 436 appts per 1,000 patients2025-04: 473.9 appts per 1,000 patients2025-05: 391.3 appts per 1,000 patients2025-06: 437.6 appts per 1,000 patients2025-07: 438 appts per 1,000 patients2025-08: 328.4 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%July 2023 · Same day: 29.4%July 2023 · 1 day: 5.0%July 2023 · 2–7 days: 33.3%July 2023 · 8–14 days: 17.6%July 2023 · 15–21 days: 7.3%July 2023 · 22–28 days: 4.9%July 2023 · > 28 days: 2.4%August 2023 · Same day: 29.5%August 2023 · 1 day: 4.4%August 2023 · 2–7 days: 31.6%August 2023 · 8–14 days: 19.4%August 2023 · 15–21 days: 8.4%August 2023 · 22–28 days: 3.9%August 2023 · > 28 days: 2.8%September 2023 · Same day: 19.5%September 2023 · 1 day: 3.6%September 2023 · 2–7 days: 22.5%September 2023 · 8–14 days: 17.3%September 2023 · 15–21 days: 7.9%September 2023 · 22–28 days: 4.8%September 2023 · > 28 days: 24.5%October 2023 · Same day: 26.4%October 2023 · 1 day: 6.0%October 2023 · 2–7 days: 27.4%October 2023 · 8–14 days: 16.3%October 2023 · 15–21 days: 10.3%October 2023 · 22–28 days: 4.8%October 2023 · > 28 days: 8.9%December 2023 · Same day: 27.3%December 2023 · 1 day: 6.2%December 2023 · 2–7 days: 23.7%December 2023 · 8–14 days: 22.0%December 2023 · 15–21 days: 10.6%December 2023 · 22–28 days: 7.6%December 2023 · > 28 days: 2.8%January 2024 · Same day: 28.1%January 2024 · 1 day: 6.9%January 2024 · 2–7 days: 33.0%January 2024 · 8–14 days: 16.3%January 2024 · 15–21 days: 8.2%January 2024 · 22–28 days: 5.0%January 2024 · > 28 days: 2.5%February 2024 · Same day: 29.0%February 2024 · 1 day: 6.2%February 2024 · 2–7 days: 28.8%February 2024 · 8–14 days: 18.2%February 2024 · 15–21 days: 11.9%February 2024 · 22–28 days: 4.4%February 2024 · > 28 days: 1.4%March 2024 · Same day: 26.0%March 2024 · 1 day: 5.3%March 2024 · 2–7 days: 26.9%March 2024 · 8–14 days: 23.8%March 2024 · 15–21 days: 10.8%March 2024 · 22–28 days: 4.6%March 2024 · > 28 days: 2.5%April 2024 · Same day: 28.6%April 2024 · 1 day: 4.3%April 2024 · 2–7 days: 20.5%April 2024 · 8–14 days: 25.8%April 2024 · 15–21 days: 13.6%April 2024 · 22–28 days: 4.5%April 2024 · > 28 days: 2.8%May 2024 · Same day: 25.6%May 2024 · 1 day: 4.5%May 2024 · 2–7 days: 24.7%May 2024 · 8–14 days: 24.6%May 2024 · 15–21 days: 12.7%May 2024 · 22–28 days: 5.1%May 2024 · > 28 days: 2.8%June 2024 · Same day: 27.4%June 2024 · 1 day: 4.9%June 2024 · 2–7 days: 27.3%June 2024 · 8–14 days: 29.1%June 2024 · 15–21 days: 7.4%June 2024 · 22–28 days: 2.5%June 2024 · > 28 days: 1.4%July 2024 · Same day: 26.7%July 2024 · 1 day: 6.9%July 2024 · 2–7 days: 37.6%July 2024 · 8–14 days: 17.7%July 2024 · 15–21 days: 6.0%July 2024 · 22–28 days: 3.5%July 2024 · > 28 days: 1.5%August 2024 · Same day: 29.4%August 2024 · 1 day: 6.1%August 2024 · 2–7 days: 27.0%August 2024 · 8–14 days: 23.3%August 2024 · 15–21 days: 8.5%August 2024 · 22–28 days: 3.3%August 2024 · > 28 days: 2.4%September 2024 · Same day: 26.1%September 2024 · 1 day: 7.7%September 2024 · 2–7 days: 33.1%September 2024 · 8–14 days: 20.8%September 2024 · 15–21 days: 7.9%September 2024 · 22–28 days: 2.5%September 2024 · > 28 days: 1.7%November 2024 · Same day: 25.2%November 2024 · 1 day: 4.8%November 2024 · 2–7 days: 14.7%November 2024 · 8–14 days: 26.7%November 2024 · 15–21 days: 16.9%November 2024 · 22–28 days: 5.0%November 2024 · > 28 days: 6.6%December 2024 · Same day: 28.9%December 2024 · 1 day: 5.5%December 2024 · 2–7 days: 19.0%December 2024 · 8–14 days: 32.6%December 2024 · 15–21 days: 8.5%December 2024 · 22–28 days: 3.7%December 2024 · > 28 days: 1.7%January 2025 · Same day: 29.3%January 2025 · 1 day: 4.9%January 2025 · 2–7 days: 19.5%January 2025 · 8–14 days: 27.7%January 2025 · 15–21 days: 9.0%January 2025 · 22–28 days: 5.6%January 2025 · > 28 days: 4.1%February 2025 · Same day: 25.8%February 2025 · 1 day: 5.0%February 2025 · 2–7 days: 15.6%February 2025 · 8–14 days: 28.8%February 2025 · 15–21 days: 15.7%February 2025 · 22–28 days: 7.4%February 2025 · > 28 days: 1.7%March 2025 · Same day: 30.6%March 2025 · 1 day: 4.1%March 2025 · 2–7 days: 14.6%March 2025 · 8–14 days: 25.1%March 2025 · 15–21 days: 11.4%March 2025 · 22–28 days: 9.5%March 2025 · > 28 days: 4.7%April 2025 · Same day: 27.9%April 2025 · 1 day: 6.9%April 2025 · 2–7 days: 13.8%April 2025 · 8–14 days: 18.2%April 2025 · 15–21 days: 12.1%April 2025 · 22–28 days: 15.3%April 2025 · > 28 days: 5.9%May 2025 · Same day: 26.9%May 2025 · 1 day: 6.8%May 2025 · 2–7 days: 14.8%May 2025 · 8–14 days: 27.3%May 2025 · 15–21 days: 11.9%May 2025 · 22–28 days: 8.9%May 2025 · > 28 days: 3.4%June 2025 · Same day: 29.4%June 2025 · 1 day: 4.5%June 2025 · 2–7 days: 23.8%June 2025 · 8–14 days: 24.9%June 2025 · 15–21 days: 10.8%June 2025 · 22–28 days: 5.1%June 2025 · > 28 days: 1.5%July 2025 · Same day: 31.0%July 2025 · 1 day: 4.9%July 2025 · 2–7 days: 21.4%July 2025 · 8–14 days: 28.5%July 2025 · 15–21 days: 9.1%July 2025 · 22–28 days: 3.4%July 2025 · > 28 days: 1.7%August 2025 · Same day: 24.1%August 2025 · 1 day: 6.8%August 2025 · 2–7 days: 27.7%August 2025 · 8–14 days: 18.9%August 2025 · 15–21 days: 13.3%August 2025 · 22–28 days: 6.3%August 2025 · > 28 days: 2.9%Jul '23Oct '23Feb '24May '24Aug '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

MEDIUMscore 59/100
  • High demand (>400 appts/1K)
  • Low same-day access (28.2%)

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-4.1%
Face-to-face %-0.1%
Telephone %+2.5%
Same-day %-2.1%
Appts per 1K-4.1%
Triage %+9.4%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, the number of total appointments per 1,000 patients dropped to 977, which is 22.8% below the practice's trailing average of 1279. The DNA rate also spiked by 61.3% to 5.0, which is 1.9 standard deviations above the trailing average of 3.1.

Several trends and step changes stand out. The DNA rate saw a significant increase in 2025-08, rising by 61.3%. The triage percentage increased by 42% in 2025-07, and the same-day appointment percentage decreased by 14.2% in 2025-08. These shifts could indicate changes in patient behavior or operational adjustments.

To investigate these signals, review the DNA rate increase in 2025-08 to understand its cause. Also, verify if the rise in triage appointments in 2025-07 correlates with any changes in staff or processes. Additionally, look into the drop in same-day appointments in 2025-08 to ensure it's not due to recording issues.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

sameDayPct2025-08
value 24.1 · avg 28.1 ± 1.9
total2025-08
value 977 · avg 1279 ± 112
triagePct2025-07
value 2.1 · avg 1.2 ± 0.3
dnaRate2025-06
value 5.6 · avg 4.2 ± 0.7
triagePct2025-03
value 1.7 · avg 1.1 ± 0.3
sameDayPct2025-03
value 30.6 · avg 27.3 ± 1.5
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

dnaRate2025-08
3.1 → 5 (+61.3%)
triagePct2025-07
1.5 → 2.1 (+42%)
dnaRate2025-07
5.6 → 3.1 (-44.6%)
dnaRate2025-06
4.2 → 5.6 (+33.3%)
triagePct2025-05
0.7 → 1.3 (+81.7%)
triagePct2025-04
1.7 → 0.7 (-58.2%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

CQC inspection likelihood

mediumscore 51/100medium confidence
Last inspection: 2016-08-04 · 33 months ago
  • Using CQC review date (2023-07-06) as last assessment. Original inspection date: 2016-08-04.
  • Current rating is good, and the latest CQC assessment date is 2023-07-06 (33 months ago).
  • Report date falls outside the 2017–2022 focused-assessment window signal.
  • Model is directional: 2 supporting signals are currently unavailable.
  • CQC focused assessments reference 10 non-clinical quality statements and typically provide at least 5 working days notice.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Workforce capacity

GP FTE

2

Nurse FTE

0.56

Direct Patient Care FTE

1

Admin FTE

4.59

1 practices reporting · 100.0% coverage

Staff group mix

GP2.0 FTE · 25%
Nurse0.6 FTE · 7%
Direct Patient Care1.0 FTE · 12%
Admin4.6 FTE · 56%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP2.00 FTE · 2 headcount
Partner2.00 FTE (100%) · 2 hc
Nurses0.56 FTE · 1 headcount
Advanced / Specialist0.56 FTE (100%) · 1 hc
Admin / Non-clinical4.60 FTE · 9 headcount
Management1.59 FTE (35%) · 2 hc
Reception / Admin2.10 FTE (46%) · 6 hc
Other0.91 FTE (20%) · 1 hc
Direct Patient Care1.00 FTE · 2 headcount
HCA / Nursing Assistant0.32 FTE (32%) · 1 hc
Other0.68 FTE (68%) · 1 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-030235GP · 2024-03: 1 FTEGP · 2024-04: 1 FTEGP · 2024-05: 1 FTEGP · 2024-06: 1 FTEGP · 2024-07: 1 FTEGP · 2024-08: 1 FTEGP · 2024-09: 1 FTEGP · 2024-10: 1 FTEGP · 2024-11: 1 FTEGP · 2024-12: 2 FTEGP · 2025-01: 2 FTEGP · 2025-02: 2 FTEGP · 2025-03: 2 FTEGP · 2025-04: 2 FTEGP · 2025-05: 2 FTEGP · 2025-06: 2 FTEGP · 2025-07: 2 FTEGP · 2025-08: 2 FTEGP · 2025-09: 2 FTEGP · 2025-10: 2 FTEGP · 2025-11: 2 FTEGP · 2025-12: 2 FTEGP · 2026-01: 2 FTEGP · 2026-02: 2 FTEGP · 2026-03: 2 FTENurse · 2024-03: 1 FTENurse · 2024-04: 1 FTENurse · 2024-05: 1 FTENurse · 2024-06: 1 FTENurse · 2024-07: 1 FTENurse · 2024-08: 1 FTENurse · 2024-09: 1 FTENurse · 2024-10: 1 FTENurse · 2024-11: 1 FTENurse · 2024-12: 1 FTENurse · 2025-01: 1 FTENurse · 2025-02: 1 FTENurse · 2025-03: 1 FTENurse · 2025-04: 1 FTENurse · 2025-05: 1 FTENurse · 2025-06: 1 FTENurse · 2025-07: 1 FTENurse · 2025-08: 1 FTENurse · 2025-09: 1 FTENurse · 2025-10: 1 FTENurse · 2025-11: 1 FTENurse · 2025-12: 1 FTENurse · 2026-01: 1 FTENurse · 2026-02: 1 FTENurse · 2026-03: 1 FTEDPC · 2024-03: 1 FTEDPC · 2024-04: 1 FTEDPC · 2024-05: 1 FTEDPC · 2024-06: 1 FTEDPC · 2024-07: 1 FTEDPC · 2024-08: 1 FTEDPC · 2024-09: 1 FTEDPC · 2024-10: 1 FTEDPC · 2024-11: 1 FTEDPC · 2024-12: 1 FTEDPC · 2025-01: 1 FTEDPC · 2025-02: 1 FTEDPC · 2025-03: 1 FTEDPC · 2025-04: 1 FTEDPC · 2025-05: 1 FTEDPC · 2025-06: 1 FTEDPC · 2025-07: 1 FTEDPC · 2025-08: 1 FTEDPC · 2025-09: 1 FTEDPC · 2025-10: 1 FTEDPC · 2025-11: 1 FTEDPC · 2025-12: 1 FTEDPC · 2026-01: 1 FTEDPC · 2026-02: 1 FTEDPC · 2026-03: 1 FTEAdmin · 2024-03: 4 FTEAdmin · 2024-04: 4 FTEAdmin · 2024-05: 4 FTEAdmin · 2024-06: 4 FTEAdmin · 2024-07: 4 FTEAdmin · 2024-08: 4 FTEAdmin · 2024-09: 4 FTEAdmin · 2024-10: 4 FTEAdmin · 2024-11: 4 FTEAdmin · 2024-12: 4 FTEAdmin · 2025-01: 5 FTEAdmin · 2025-02: 5 FTEAdmin · 2025-03: 5 FTEAdmin · 2025-04: 5 FTEAdmin · 2025-05: 5 FTEAdmin · 2025-06: 5 FTEAdmin · 2025-07: 5 FTEAdmin · 2025-08: 5 FTEAdmin · 2025-09: 5 FTEAdmin · 2025-10: 5 FTEAdmin · 2025-11: 5 FTEAdmin · 2025-12: 5 FTEAdmin · 2026-01: 5 FTEAdmin · 2026-02: 5 FTEAdmin · 2026-03: 5 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good97.1%
Phone easy75.5%
Website easy1.2%
100.0% coverage

Prescribing volume

1.68

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.