GP Practice

St Wulfstan Surgery

M84629

Compare to

Registered patients

11,967

NHS Digital list size

GP FTE

8.81

NHS Digital workforce

Patients per GP FTE

1,358

Items per patient

1.45

prescribing volume

GPPS overall good

98.3%

patient experience

Access KPIs · August 2025

Same-day %

27.9%

Month: August 2025

Appts per 1K patients

406

all bookings (incl. triage)

Patient contacts per 1K

394

F2F + phone + video only

28+ day backlog

1.9%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face72.0%
Telephone25.0%
Triage0.5%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %27.9%43.0%-15.1%
Face-to-face %72.0%58.4%+13.6%
Telephone %25.0%21.9%+3.1%
Appts per 1K406.3479.7-73.4
Triage %0.5%8.7%-8.2%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-072024-082025-080306091Same-day % · 2023-07: 30.1%Same-day % · 2023-08: 31.9%Same-day % · 2023-09: 31.8%Same-day % · 2023-10: 19.7%Same-day % · 2023-12: 29.9%Same-day % · 2024-01: 25.9%Same-day % · 2024-02: 25.7%Same-day % · 2024-03: 24.2%Same-day % · 2024-04: 29.1%Same-day % · 2024-05: 25.7%Same-day % · 2024-06: 28.6%Same-day % · 2024-07: 29.4%Same-day % · 2024-08: 25.5%Same-day % · 2024-09: 23.3%Same-day % · 2024-11: 25.8%Same-day % · 2024-12: 30.9%Same-day % · 2025-01: 28.8%Same-day % · 2025-02: 25.5%Same-day % · 2025-03: 25.4%Same-day % · 2025-04: 28.6%Same-day % · 2025-05: 26.8%Same-day % · 2025-06: 25.7%Same-day % · 2025-07: 27.7%Same-day % · 2025-08: 27.9%F2F % · 2023-07: 69.9%F2F % · 2023-08: 70.3%F2F % · 2023-09: 72.7%F2F % · 2023-10: 80.9%F2F % · 2023-12: 72.8%F2F % · 2024-01: 75.0%F2F % · 2024-02: 73.8%F2F % · 2024-03: 75.3%F2F % · 2024-04: 73.6%F2F % · 2024-05: 74.9%F2F % · 2024-06: 76.0%F2F % · 2024-07: 74.5%F2F % · 2024-08: 74.7%F2F % · 2024-09: 78.7%F2F % · 2024-11: 77.5%F2F % · 2024-12: 73.7%F2F % · 2025-01: 74.0%F2F % · 2025-02: 76.3%F2F % · 2025-03: 72.7%F2F % · 2025-04: 75.0%F2F % · 2025-05: 73.4%F2F % · 2025-06: 73.8%F2F % · 2025-07: 72.7%F2F % · 2025-08: 72.0%Phone % · 2023-07: 26.2%Phone % · 2023-08: 25.8%Phone % · 2023-09: 23.8%Phone % · 2023-10: 17.2%Phone % · 2023-12: 22.6%Phone % · 2024-01: 21.6%Phone % · 2024-02: 22.3%Phone % · 2024-03: 20.7%Phone % · 2024-04: 22.3%Phone % · 2024-05: 22.0%Phone % · 2024-06: 20.7%Phone % · 2024-07: 21.6%Phone % · 2024-08: 21.3%Phone % · 2024-09: 18.5%Phone % · 2024-11: 19.5%Phone % · 2024-12: 23.1%Phone % · 2025-01: 22.4%Phone % · 2025-02: 20.4%Phone % · 2025-03: 23.4%Phone % · 2025-04: 20.9%Phone % · 2025-05: 23.6%Phone % · 2025-06: 23.6%Phone % · 2025-07: 23.3%Phone % · 2025-08: 25.0%Video % · 2023-07: 0.0%Video % · 2023-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.0%Video % · 2024-11: 0.0%Video % · 2024-12: 0.0%Video % · 2025-01: 0.0%Video % · 2025-02: 0.0%Video % · 2025-03: 0.0%Video % · 2025-04: 0.0%Video % · 2025-05: 0.0%Video % · 2025-06: 0.0%Video % · 2025-07: 0.0%Video % · 2025-08: 0.0%Triage % · 2023-07: 0.0%Triage % · 2023-08: 0.2%Triage % · 2023-09: 1.2%Triage % · 2023-10: 0.4%Triage % · 2023-12: 0.5%Triage % · 2024-01: 0.8%Triage % · 2024-02: 1.0%Triage % · 2024-03: 0.8%Triage % · 2024-04: 1.4%Triage % · 2024-05: 0.8%Triage % · 2024-06: 1.5%Triage % · 2024-07: 1.2%Triage % · 2024-08: 0.8%Triage % · 2024-09: 1.2%Triage % · 2024-11: 1.3%Triage % · 2024-12: 1.1%Triage % · 2025-01: 1.2%Triage % · 2025-02: 0.9%Triage % · 2025-03: 0.7%Triage % · 2025-04: 1.1%Triage % · 2025-05: 0.6%Triage % · 2025-06: 1.5%Triage % · 2025-07: 0.8%Triage % · 2025-08: 0.5%

NHS Digital appointments dataset · last 24 months (2023-07 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-072024-082025-083,8744,9726,0697,1672023-07: 4,480 appointments2023-08: 4,610 appointments2023-09: 4,374 appointments2023-10: 6,848 appointments2023-12: 4,193 appointments2024-01: 5,127 appointments2024-02: 4,687 appointments2024-03: 4,667 appointments2024-04: 5,238 appointments2024-05: 4,931 appointments2024-06: 4,494 appointments2024-07: 5,205 appointments2024-08: 4,568 appointments2024-09: 5,451 appointments2024-11: 5,405 appointments2024-12: 4,703 appointments2025-01: 5,478 appointments2025-02: 4,663 appointments2025-03: 5,170 appointments2025-04: 4,792 appointments2025-05: 4,652 appointments2025-06: 5,012 appointments2025-07: 4,645 appointments2025-08: 4,862 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-072024-082025-083244155075992023-07: 374.4 appts per 1,000 patients2023-08: 385.2 appts per 1,000 patients2023-09: 365.5 appts per 1,000 patients2023-10: 572.2 appts per 1,000 patients2023-12: 350.4 appts per 1,000 patients2024-01: 428.4 appts per 1,000 patients2024-02: 391.7 appts per 1,000 patients2024-03: 390 appts per 1,000 patients2024-04: 437.7 appts per 1,000 patients2024-05: 412 appts per 1,000 patients2024-06: 375.5 appts per 1,000 patients2024-07: 434.9 appts per 1,000 patients2024-08: 381.7 appts per 1,000 patients2024-09: 455.5 appts per 1,000 patients2024-11: 451.7 appts per 1,000 patients2024-12: 393 appts per 1,000 patients2025-01: 457.8 appts per 1,000 patients2025-02: 389.7 appts per 1,000 patients2025-03: 432 appts per 1,000 patients2025-04: 400.4 appts per 1,000 patients2025-05: 388.7 appts per 1,000 patients2025-06: 418.8 appts per 1,000 patients2025-07: 388.2 appts per 1,000 patients2025-08: 406.3 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%July 2023 · Same day: 30.1%July 2023 · 1 day: 14.0%July 2023 · 2–7 days: 31.8%July 2023 · 8–14 days: 15.2%July 2023 · 15–21 days: 5.2%July 2023 · 22–28 days: 2.1%July 2023 · > 28 days: 1.5%August 2023 · Same day: 31.9%August 2023 · 1 day: 15.3%August 2023 · 2–7 days: 31.3%August 2023 · 8–14 days: 11.4%August 2023 · 15–21 days: 5.9%August 2023 · 22–28 days: 2.4%August 2023 · > 28 days: 1.8%September 2023 · Same day: 31.8%September 2023 · 1 day: 14.4%September 2023 · 2–7 days: 26.2%September 2023 · 8–14 days: 17.5%September 2023 · 15–21 days: 3.9%September 2023 · 22–28 days: 2.6%September 2023 · > 28 days: 3.5%October 2023 · Same day: 19.7%October 2023 · 1 day: 9.8%October 2023 · 2–7 days: 24.8%October 2023 · 8–14 days: 17.0%October 2023 · 15–21 days: 18.1%October 2023 · 22–28 days: 7.3%October 2023 · > 28 days: 3.3%December 2023 · Same day: 29.9%December 2023 · 1 day: 16.0%December 2023 · 2–7 days: 29.0%December 2023 · 8–14 days: 14.1%December 2023 · 15–21 days: 7.0%December 2023 · 22–28 days: 2.3%December 2023 · > 28 days: 1.8%January 2024 · Same day: 25.9%January 2024 · 1 day: 13.2%January 2024 · 2–7 days: 33.7%January 2024 · 8–14 days: 13.6%January 2024 · 15–21 days: 5.9%January 2024 · 22–28 days: 4.0%January 2024 · > 28 days: 3.6%February 2024 · Same day: 25.7%February 2024 · 1 day: 14.7%February 2024 · 2–7 days: 34.3%February 2024 · 8–14 days: 14.4%February 2024 · 15–21 days: 6.3%February 2024 · 22–28 days: 3.1%February 2024 · > 28 days: 1.5%March 2024 · Same day: 24.2%March 2024 · 1 day: 15.6%March 2024 · 2–7 days: 37.6%March 2024 · 8–14 days: 12.7%March 2024 · 15–21 days: 4.7%March 2024 · 22–28 days: 3.4%March 2024 · > 28 days: 1.8%April 2024 · Same day: 29.1%April 2024 · 1 day: 16.1%April 2024 · 2–7 days: 31.2%April 2024 · 8–14 days: 12.1%April 2024 · 15–21 days: 7.4%April 2024 · 22–28 days: 2.4%April 2024 · > 28 days: 1.7%May 2024 · Same day: 25.7%May 2024 · 1 day: 17.0%May 2024 · 2–7 days: 34.9%May 2024 · 8–14 days: 13.8%May 2024 · 15–21 days: 4.6%May 2024 · 22–28 days: 2.0%May 2024 · > 28 days: 1.9%June 2024 · Same day: 28.6%June 2024 · 1 day: 17.9%June 2024 · 2–7 days: 35.7%June 2024 · 8–14 days: 9.7%June 2024 · 15–21 days: 4.1%June 2024 · 22–28 days: 2.6%June 2024 · > 28 days: 1.4%July 2024 · Same day: 29.4%July 2024 · 1 day: 16.2%July 2024 · 2–7 days: 34.9%July 2024 · 8–14 days: 11.6%July 2024 · 15–21 days: 4.1%July 2024 · 22–28 days: 2.2%July 2024 · > 28 days: 1.5%August 2024 · Same day: 25.5%August 2024 · 1 day: 11.0%August 2024 · 2–7 days: 36.5%August 2024 · 8–14 days: 17.1%August 2024 · 15–21 days: 5.3%August 2024 · 22–28 days: 3.1%August 2024 · > 28 days: 1.6%September 2024 · Same day: 23.3%September 2024 · 1 day: 11.1%September 2024 · 2–7 days: 35.2%September 2024 · 8–14 days: 20.5%September 2024 · 15–21 days: 5.9%September 2024 · 22–28 days: 2.5%September 2024 · > 28 days: 1.6%November 2024 · Same day: 25.8%November 2024 · 1 day: 11.1%November 2024 · 2–7 days: 38.3%November 2024 · 8–14 days: 14.7%November 2024 · 15–21 days: 4.9%November 2024 · 22–28 days: 2.8%November 2024 · > 28 days: 2.4%December 2024 · Same day: 30.9%December 2024 · 1 day: 11.6%December 2024 · 2–7 days: 32.3%December 2024 · 8–14 days: 14.0%December 2024 · 15–21 days: 6.3%December 2024 · 22–28 days: 3.0%December 2024 · > 28 days: 1.7%January 2025 · Same day: 28.8%January 2025 · 1 day: 11.3%January 2025 · 2–7 days: 37.6%January 2025 · 8–14 days: 12.5%January 2025 · 15–21 days: 5.4%January 2025 · 22–28 days: 2.0%January 2025 · > 28 days: 2.4%February 2025 · Same day: 25.5%February 2025 · 1 day: 9.2%February 2025 · 2–7 days: 32.2%February 2025 · 8–14 days: 22.0%February 2025 · 15–21 days: 6.5%February 2025 · 22–28 days: 2.9%February 2025 · > 28 days: 1.7%March 2025 · Same day: 25.4%March 2025 · 1 day: 8.0%March 2025 · 2–7 days: 33.4%March 2025 · 8–14 days: 23.2%March 2025 · 15–21 days: 6.1%March 2025 · 22–28 days: 2.4%March 2025 · > 28 days: 1.5%April 2025 · Same day: 28.6%April 2025 · 1 day: 11.1%April 2025 · 2–7 days: 30.7%April 2025 · 8–14 days: 18.9%April 2025 · 15–21 days: 5.9%April 2025 · 22–28 days: 2.7%April 2025 · > 28 days: 2.0%May 2025 · Same day: 26.8%May 2025 · 1 day: 10.4%May 2025 · 2–7 days: 31.5%May 2025 · 8–14 days: 19.0%May 2025 · 15–21 days: 7.1%May 2025 · 22–28 days: 2.8%May 2025 · > 28 days: 2.4%June 2025 · Same day: 25.7%June 2025 · 1 day: 12.2%June 2025 · 2–7 days: 34.7%June 2025 · 8–14 days: 16.8%June 2025 · 15–21 days: 6.9%June 2025 · 22–28 days: 2.3%June 2025 · > 28 days: 1.4%July 2025 · Same day: 27.7%July 2025 · 1 day: 11.3%July 2025 · 2–7 days: 29.2%July 2025 · 8–14 days: 18.3%July 2025 · 15–21 days: 8.0%July 2025 · 22–28 days: 3.2%July 2025 · > 28 days: 2.4%August 2025 · Same day: 27.9%August 2025 · 1 day: 10.7%August 2025 · 2–7 days: 25.8%August 2025 · 8–14 days: 20.6%August 2025 · 15–21 days: 10.1%August 2025 · 22–28 days: 3.0%August 2025 · > 28 days: 1.9%Jul '23Oct '23Feb '24May '24Aug '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

MEDIUMscore 43/100
  • High demand (>400 appts/1K)
  • Low same-day access (27.1%)

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-1%
Face-to-face %-0.4%
Telephone %+1.9%
Same-day %+0.9%
Appts per 1K-1%
Triage %-3.7%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, the practice's DNA rate has dropped below the trailing average for the first time, falling to 2.3%. This is a positive change, indicating improved patient attendance.

Several notable trends have emerged. The triage percentage has seen significant fluctuations, with a sharp drop in 2025-08 and 2025-07. Meanwhile, the telephone percentage has increased steadily, rising by 1.9% month-on-month. These shifts may indicate changes in how appointments are being managed or recorded.

To investigate these trends, the practice manager should review the triage percentage to understand the cause of the recent drops. Additionally, examining the increase in telephone appointments could reveal whether this is due to operational changes or patient preference.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

triagePct2025-08
value 0.5 · avg 1 ± 0.3
triagePct2025-05
value 0.6 · avg 1.1 ± 0.2
dnaRate2025-01
value 2.3 · avg 2.8 ± 0.2
triagePct2024-06
value 1.5 · avg 0.6 ± 0.5
triagePct2024-04
value 1.4 · avg 0.4 ± 0.4
phonePct2023-10
value 17.2 · avg 25 ± 2.4
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

triagePct2025-08
0.8 → 0.5 (-39.7%)
triagePct2025-07
1.5 → 0.8 (-45.3%)
triagePct2025-06
0.6 → 1.5 (+148.6%)
triagePct2025-05
1.1 → 0.6 (-46.6%)
triagePct2025-04
0.7 → 1.1 (+57.5%)
triagePct2024-09
0.8 → 1.2 (+50%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

Workforce capacity

GP FTE

8.81

Nurse FTE

1.79

Direct Patient Care FTE

1.92

Admin FTE

18.56

1 practices reporting · 100.0% coverage

Staff group mix

GP8.8 FTE · 28%
Nurse1.8 FTE · 6%
Direct Patient Care1.9 FTE · 6%
Admin18.6 FTE · 60%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP8.81 FTE · 13 headcount
Partner1.89 FTE (21%) · 2 hc
Salaried5.21 FTE (59%) · 9 hc
Training (ST/F)1.71 FTE (19%) · 2 hc
Nurses1.79 FTE · 2 headcount
Practice Nurse1.79 FTE (100%) · 2 hc
Admin / Non-clinical18.56 FTE · 27 headcount
Management3.52 FTE (19%) · 4 hc
Reception / Admin5.93 FTE (32%) · 10 hc
Other9.11 FTE (49%) · 13 hc
Direct Patient Care1.92 FTE · 4 headcount
Pharmacist1.00 FTE (52%) · 1 hc
HCA / Nursing Assistant0.49 FTE (26%) · 2 hc
Other0.43 FTE (22%) · 1 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-03071421GP · 2024-03: 8 FTEGP · 2024-04: 8 FTEGP · 2024-05: 8 FTEGP · 2024-06: 8 FTEGP · 2024-07: 8 FTEGP · 2024-08: 8 FTEGP · 2024-09: 8 FTEGP · 2024-10: 8 FTEGP · 2024-11: 8 FTEGP · 2024-12: 8 FTEGP · 2025-01: 8 FTEGP · 2025-02: 8 FTEGP · 2025-03: 8 FTEGP · 2025-04: 8 FTEGP · 2025-05: 8 FTEGP · 2025-06: 8 FTEGP · 2025-07: 8 FTEGP · 2025-08: 9 FTEGP · 2025-09: 9 FTEGP · 2025-10: 9 FTEGP · 2025-11: 9 FTEGP · 2025-12: 9 FTEGP · 2026-01: 9 FTEGP · 2026-02: 9 FTEGP · 2026-03: 9 FTENurse · 2024-03: 3 FTENurse · 2024-04: 3 FTENurse · 2024-05: 3 FTENurse · 2024-06: 3 FTENurse · 2024-07: 3 FTENurse · 2024-08: 3 FTENurse · 2024-09: 3 FTENurse · 2024-10: 3 FTENurse · 2024-11: 2 FTENurse · 2024-12: 2 FTENurse · 2025-01: 2 FTENurse · 2025-02: 3 FTENurse · 2025-03: 2 FTENurse · 2025-04: 2 FTENurse · 2025-05: 1 FTENurse · 2025-06: 1 FTENurse · 2025-07: 1 FTENurse · 2025-08: 2 FTENurse · 2025-09: 2 FTENurse · 2025-10: 2 FTENurse · 2025-11: 2 FTENurse · 2025-12: 2 FTENurse · 2026-01: 2 FTENurse · 2026-02: 2 FTENurse · 2026-03: 2 FTEDPC · 2024-03: 2 FTEDPC · 2024-04: 2 FTEDPC · 2024-05: 2 FTEDPC · 2024-06: 2 FTEDPC · 2024-07: 2 FTEDPC · 2024-08: 1 FTEDPC · 2024-09: 1 FTEDPC · 2024-10: 1 FTEDPC · 2024-11: 1 FTEDPC · 2024-12: 1 FTEDPC · 2025-01: 1 FTEDPC · 2025-02: 1 FTEDPC · 2025-03: 1 FTEDPC · 2025-04: 1 FTEDPC · 2025-05: 1 FTEDPC · 2025-06: 1 FTEDPC · 2025-07: 1 FTEDPC · 2025-08: 2 FTEDPC · 2025-09: 2 FTEDPC · 2025-10: 3 FTEDPC · 2025-11: 3 FTEDPC · 2025-12: 3 FTEDPC · 2026-01: 3 FTEDPC · 2026-02: 3 FTEDPC · 2026-03: 2 FTEAdmin · 2024-03: 11 FTEAdmin · 2024-04: 12 FTEAdmin · 2024-05: 14 FTEAdmin · 2024-06: 15 FTEAdmin · 2024-07: 15 FTEAdmin · 2024-08: 16 FTEAdmin · 2024-09: 16 FTEAdmin · 2024-10: 16 FTEAdmin · 2024-11: 19 FTEAdmin · 2024-12: 19 FTEAdmin · 2025-01: 19 FTEAdmin · 2025-02: 19 FTEAdmin · 2025-03: 17 FTEAdmin · 2025-04: 17 FTEAdmin · 2025-05: 18 FTEAdmin · 2025-06: 15 FTEAdmin · 2025-07: 16 FTEAdmin · 2025-08: 17 FTEAdmin · 2025-09: 17 FTEAdmin · 2025-10: 18 FTEAdmin · 2025-11: 18 FTEAdmin · 2025-12: 17 FTEAdmin · 2026-01: 18 FTEAdmin · 2026-02: 19 FTEAdmin · 2026-03: 19 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good98.3%
Phone easy85.5%
Website easy1.1%
100.0% coverage

Prescribing volume

1.45

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.