GP Practice

The Limes Medical Centre

M85024

Compare to

Registered patients

7,104

NHS Digital list size

GP FTE

4.7

NHS Digital workforce

Patients per GP FTE

1,511

Items per patient

1.72

prescribing volume

GPPS overall good

64.1%

patient experience

Access KPIs · August 2025

Same-day %

47.5%

Month: August 2025

Appts per 1K patients

380

all bookings (incl. triage)

Patient contacts per 1K

379

F2F + phone + video only

28+ day backlog

0.3%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face59.6%
Telephone37.0%
Video / online3.3%
Triage3.5%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %47.5%43.0%+4.5%
Face-to-face %59.6%58.4%+1.2%
Telephone %37.0%21.9%+15.1%
Appts per 1K379.6479.7-100.1
Triage %3.5%8.7%-5.2%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-072024-082025-080255176Same-day % · 2023-07: 41.3%Same-day % · 2023-08: 49.4%Same-day % · 2023-09: 42.8%Same-day % · 2023-10: 44.6%Same-day % · 2023-12: 47.3%Same-day % · 2024-01: 55.1%Same-day % · 2024-02: 54.2%Same-day % · 2024-03: 58.2%Same-day % · 2024-04: 63.0%Same-day % · 2024-05: 53.8%Same-day % · 2024-06: 55.7%Same-day % · 2024-07: 55.1%Same-day % · 2024-08: 58.4%Same-day % · 2024-09: 55.4%Same-day % · 2024-11: 56.6%Same-day % · 2024-12: 58.3%Same-day % · 2025-01: 52.7%Same-day % · 2025-02: 56.0%Same-day % · 2025-03: 54.3%Same-day % · 2025-04: 51.0%Same-day % · 2025-05: 49.3%Same-day % · 2025-06: 49.0%Same-day % · 2025-07: 47.3%Same-day % · 2025-08: 47.5%F2F % · 2023-07: 61.2%F2F % · 2023-08: 61.5%F2F % · 2023-09: 67.7%F2F % · 2023-10: 64.7%F2F % · 2023-12: 65.9%F2F % · 2024-01: 67.7%F2F % · 2024-02: 67.4%F2F % · 2024-03: 61.5%F2F % · 2024-04: 58.0%F2F % · 2024-05: 61.1%F2F % · 2024-06: 62.0%F2F % · 2024-07: 60.1%F2F % · 2024-08: 56.8%F2F % · 2024-09: 60.6%F2F % · 2024-11: 55.5%F2F % · 2024-12: 58.1%F2F % · 2025-01: 60.8%F2F % · 2025-02: 57.7%F2F % · 2025-03: 58.4%F2F % · 2025-04: 61.4%F2F % · 2025-05: 60.7%F2F % · 2025-06: 63.6%F2F % · 2025-07: 62.2%F2F % · 2025-08: 59.6%Phone % · 2023-07: 38.0%Phone % · 2023-08: 38.3%Phone % · 2023-09: 32.1%Phone % · 2023-10: 34.8%Phone % · 2023-12: 33.5%Phone % · 2024-01: 31.9%Phone % · 2024-02: 31.6%Phone % · 2024-03: 34.6%Phone % · 2024-04: 36.8%Phone % · 2024-05: 35.0%Phone % · 2024-06: 35.3%Phone % · 2024-07: 37.3%Phone % · 2024-08: 39.4%Phone % · 2024-09: 37.1%Phone % · 2024-11: 42.3%Phone % · 2024-12: 39.8%Phone % · 2025-01: 36.8%Phone % · 2025-02: 40.0%Phone % · 2025-03: 39.3%Phone % · 2025-04: 36.4%Phone % · 2025-05: 36.0%Phone % · 2025-06: 33.6%Phone % · 2025-07: 35.4%Phone % · 2025-08: 37.0%Video % · 2023-07: 0.8%Video % · 2023-08: 0.1%Video % · 2023-09: 0.2%Video % · 2023-10: 0.3%Video % · 2023-12: 0.5%Video % · 2024-01: 0.3%Video % · 2024-02: 0.2%Video % · 2024-03: 1.9%Video % · 2024-04: 5.0%Video % · 2024-05: 3.8%Video % · 2024-06: 2.6%Video % · 2024-07: 2.4%Video % · 2024-08: 3.7%Video % · 2024-09: 2.2%Video % · 2024-11: 1.9%Video % · 2024-12: 1.5%Video % · 2025-01: 1.8%Video % · 2025-02: 2.3%Video % · 2025-03: 2.2%Video % · 2025-04: 2.1%Video % · 2025-05: 3.2%Video % · 2025-06: 2.8%Video % · 2025-07: 2.3%Video % · 2025-08: 3.3%Triage % · 2023-07: 0.0%Triage % · 2023-08: 0.0%Triage % · 2023-09: 0.0%Triage % · 2023-10: 0.0%Triage % · 2023-12: 0.0%Triage % · 2024-01: 0.0%Triage % · 2024-02: 0.0%Triage % · 2024-03: 0.0%Triage % · 2024-04: 0.0%Triage % · 2024-05: 1.9%Triage % · 2024-06: 3.5%Triage % · 2024-07: 2.5%Triage % · 2024-08: 1.7%Triage % · 2024-09: 1.9%Triage % · 2024-11: 5.9%Triage % · 2024-12: 5.3%Triage % · 2025-01: 4.5%Triage % · 2025-02: 4.6%Triage % · 2025-03: 1.8%Triage % · 2025-04: 3.8%Triage % · 2025-05: 4.6%Triage % · 2025-06: 2.6%Triage % · 2025-07: 2.5%Triage % · 2025-08: 3.5%

NHS Digital appointments dataset · last 24 months (2023-07 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-072024-082025-082,0172,5503,0833,6162023-07: 2,487 appointments2023-08: 2,745 appointments2023-09: 3,383 appointments2023-10: 3,181 appointments2023-12: 2,172 appointments2024-01: 2,896 appointments2024-02: 2,829 appointments2024-03: 2,530 appointments2024-04: 2,516 appointments2024-05: 2,818 appointments2024-06: 2,707 appointments2024-07: 3,004 appointments2024-08: 2,660 appointments2024-09: 2,991 appointments2024-11: 3,176 appointments2024-12: 3,073 appointments2025-01: 3,461 appointments2025-02: 2,843 appointments2025-03: 3,006 appointments2025-04: 2,886 appointments2025-05: 2,991 appointments2025-06: 3,084 appointments2025-07: 3,432 appointments2025-08: 2,697 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-072024-082025-082843594345092023-07: 350.1 appts per 1,000 patients2023-08: 386.4 appts per 1,000 patients2023-09: 476.2 appts per 1,000 patients2023-10: 447.8 appts per 1,000 patients2023-12: 305.7 appts per 1,000 patients2024-01: 407.7 appts per 1,000 patients2024-02: 398.2 appts per 1,000 patients2024-03: 356.1 appts per 1,000 patients2024-04: 354.2 appts per 1,000 patients2024-05: 396.7 appts per 1,000 patients2024-06: 381.1 appts per 1,000 patients2024-07: 422.9 appts per 1,000 patients2024-08: 374.4 appts per 1,000 patients2024-09: 421 appts per 1,000 patients2024-11: 447.1 appts per 1,000 patients2024-12: 432.6 appts per 1,000 patients2025-01: 487.2 appts per 1,000 patients2025-02: 400.2 appts per 1,000 patients2025-03: 423.1 appts per 1,000 patients2025-04: 406.3 appts per 1,000 patients2025-05: 421 appts per 1,000 patients2025-06: 434.1 appts per 1,000 patients2025-07: 483.1 appts per 1,000 patients2025-08: 379.6 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%July 2023 · Same day: 41.3%July 2023 · 1 day: 10.6%July 2023 · 2–7 days: 24.8%July 2023 · 8–14 days: 14.6%July 2023 · 15–21 days: 4.5%July 2023 · 22–28 days: 2.5%July 2023 · > 28 days: 1.8%August 2023 · Same day: 49.4%August 2023 · 1 day: 9.9%August 2023 · 2–7 days: 19.6%August 2023 · 8–14 days: 13.6%August 2023 · 15–21 days: 3.7%August 2023 · 22–28 days: 1.2%August 2023 · > 28 days: 2.6%September 2023 · Same day: 42.8%September 2023 · 1 day: 10.4%September 2023 · 2–7 days: 29.5%September 2023 · 8–14 days: 13.3%September 2023 · 15–21 days: 2.6%September 2023 · 22–28 days: 1.0%September 2023 · > 28 days: 0.3%October 2023 · Same day: 44.6%October 2023 · 1 day: 8.5%October 2023 · 2–7 days: 27.9%October 2023 · 8–14 days: 15.2%October 2023 · 15–21 days: 3.3%October 2023 · 22–28 days: 0.5%October 2023 · > 28 days: 0.1%December 2023 · Same day: 47.3%December 2023 · 1 day: 8.6%December 2023 · 2–7 days: 25.9%December 2023 · 8–14 days: 13.7%December 2023 · 15–21 days: 3.2%December 2023 · 22–28 days: 1.0%December 2023 · > 28 days: 0.3%January 2024 · Same day: 55.1%January 2024 · 1 day: 8.8%January 2024 · 2–7 days: 21.7%January 2024 · 8–14 days: 11.6%January 2024 · 15–21 days: 1.8%January 2024 · 22–28 days: 0.6%January 2024 · > 28 days: 0.3%February 2024 · Same day: 54.2%February 2024 · 1 day: 9.4%February 2024 · 2–7 days: 25.2%February 2024 · 8–14 days: 9.2%February 2024 · 15–21 days: 1.6%February 2024 · 22–28 days: 0.4%February 2024 · > 28 days: 0.2%March 2024 · Same day: 58.2%March 2024 · 1 day: 8.9%March 2024 · 2–7 days: 23.6%March 2024 · 8–14 days: 8.1%March 2024 · 15–21 days: 0.8%March 2024 · 22–28 days: 0.2%March 2024 · > 28 days: 0.2%April 2024 · Same day: 63.0%April 2024 · 1 day: 7.6%April 2024 · 2–7 days: 15.3%April 2024 · 8–14 days: 9.7%April 2024 · 15–21 days: 3.7%April 2024 · 22–28 days: 0.7%April 2024 · > 28 days: 0.1%May 2024 · Same day: 53.8%May 2024 · 1 day: 8.2%May 2024 · 2–7 days: 19.9%May 2024 · 8–14 days: 14.8%May 2024 · 15–21 days: 2.5%May 2024 · 22–28 days: 0.5%May 2024 · > 28 days: 0.2%June 2024 · Same day: 55.7%June 2024 · 1 day: 6.8%June 2024 · 2–7 days: 19.5%June 2024 · 8–14 days: 13.6%June 2024 · 15–21 days: 3.4%June 2024 · 22–28 days: 0.6%June 2024 · > 28 days: 0.4%July 2024 · Same day: 55.1%July 2024 · 1 day: 8.4%July 2024 · 2–7 days: 21.2%July 2024 · 8–14 days: 11.5%July 2024 · 15–21 days: 3.0%July 2024 · 22–28 days: 0.6%July 2024 · > 28 days: 0.3%August 2024 · Same day: 58.4%August 2024 · 1 day: 7.6%August 2024 · 2–7 days: 20.8%August 2024 · 8–14 days: 10.6%August 2024 · 15–21 days: 1.8%August 2024 · 22–28 days: 0.5%August 2024 · > 28 days: 0.2%September 2024 · Same day: 55.4%September 2024 · 1 day: 7.2%September 2024 · 2–7 days: 24.9%September 2024 · 8–14 days: 10.7%September 2024 · 15–21 days: 1.2%September 2024 · 22–28 days: 0.5%September 2024 · > 28 days: 0.1%November 2024 · Same day: 56.6%November 2024 · 1 day: 7.3%November 2024 · 2–7 days: 18.1%November 2024 · 8–14 days: 14.5%November 2024 · 15–21 days: 2.2%November 2024 · 22–28 days: 0.9%November 2024 · > 28 days: 0.5%December 2024 · Same day: 58.3%December 2024 · 1 day: 7.6%December 2024 · 2–7 days: 22.9%December 2024 · 8–14 days: 10.2%December 2024 · 15–21 days: 0.7%December 2024 · 22–28 days: 0.3%December 2024 · > 28 days: 0.1%January 2025 · Same day: 52.7%January 2025 · 1 day: 7.9%January 2025 · 2–7 days: 28.0%January 2025 · 8–14 days: 9.1%January 2025 · 15–21 days: 1.3%January 2025 · 22–28 days: 0.6%January 2025 · > 28 days: 0.5%February 2025 · Same day: 56.0%February 2025 · 1 day: 5.9%February 2025 · 2–7 days: 22.5%February 2025 · 8–14 days: 13.2%February 2025 · 15–21 days: 1.6%February 2025 · 22–28 days: 0.4%February 2025 · > 28 days: 0.3%March 2025 · Same day: 54.3%March 2025 · 1 day: 6.8%March 2025 · 2–7 days: 26.3%March 2025 · 8–14 days: 10.4%March 2025 · 15–21 days: 1.2%March 2025 · 22–28 days: 0.4%March 2025 · > 28 days: 0.6%April 2025 · Same day: 51.0%April 2025 · 1 day: 8.3%April 2025 · 2–7 days: 23.5%April 2025 · 8–14 days: 12.5%April 2025 · 15–21 days: 3.6%April 2025 · 22–28 days: 0.8%April 2025 · > 28 days: 0.3%May 2025 · Same day: 49.3%May 2025 · 1 day: 7.9%May 2025 · 2–7 days: 19.8%May 2025 · 8–14 days: 17.8%May 2025 · 15–21 days: 3.2%May 2025 · 22–28 days: 1.4%May 2025 · > 28 days: 0.5%June 2025 · Same day: 49.0%June 2025 · 1 day: 5.7%June 2025 · 2–7 days: 24.3%June 2025 · 8–14 days: 16.0%June 2025 · 15–21 days: 3.4%June 2025 · 22–28 days: 1.1%June 2025 · > 28 days: 0.5%July 2025 · Same day: 47.3%July 2025 · 1 day: 7.8%July 2025 · 2–7 days: 26.5%July 2025 · 8–14 days: 13.1%July 2025 · 15–21 days: 4.5%July 2025 · 22–28 days: 0.4%July 2025 · > 28 days: 0.3%August 2025 · Same day: 47.5%August 2025 · 1 day: 8.3%August 2025 · 2–7 days: 28.6%August 2025 · 8–14 days: 11.8%August 2025 · 15–21 days: 2.5%August 2025 · 22–28 days: 1.0%August 2025 · > 28 days: 0.3%Jul '23Oct '23Feb '24May '24Aug '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

MEDIUMscore 51/100
  • High demand (>400 appts/1K)
  • High DNA rate (11%)

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments+0.2%
Face-to-face %+0.5%
Telephone %-1.3%
Same-day %-2.6%
Appts per 1K+0.2%
Triage %+2.5%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

The most notable figure this month is the DNA rate, which has risen to 11.3%, significantly above the practice's trailing average of 9.2%. This increase could indicate a shift in patient behavior or potential issues with appointment reminders.

Several trends are worth monitoring. Firstly, the DNA rate has been rising consistently, with a 5.8% upward slope over the past months. Secondly, the same-day appointment percentage has decreased by 2.6% month-on-month, suggesting a possible change in appointment scheduling practices. Lastly, the video appointment percentage has increased by 43.5% from 2.3% to 3.3%, pointing to a growing preference for virtual consultations.

To investigate these trends, the practice manager should review the DNA rate to identify any patterns or common reasons for non-attendance. Additionally, examining the shift in same-day appointments could reveal whether it aligns with any recent policy changes or operational adjustments.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

dnaRate2025-08
value 11.3 · avg 9.2 ± 0.9
sameDayPct2025-07
value 47.3 · avg 54.3 ± 3
total2025-07
value 3432 · avg 2990.2 ± 202.9
dnaRate2025-07
value 11.5 · avg 8.9 ± 0.7
sameDayPct2025-06
value 49 · avg 54.7 ± 2.6
phonePct2025-06
value 33.6 · avg 37.9 ± 2.1
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

videoPct2025-08
2.3 → 3.3 (+43.5%)
triagePct2025-08
2.5 → 3.5 (+40.6%)
triagePct2025-06
4.6 → 2.6 (-43.4%)
videoPct2025-05
2.1 → 3.2 (+52.4%)
triagePct2025-04
1.8 → 3.8 (+118.1%)
triagePct2025-03
4.6 → 1.8 (-61.7%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

CQC inspection likelihood

mediumscore 51/100medium confidence
Last inspection: 2016-09-08 · 33 months ago
  • Using CQC review date (2023-07-06) as last assessment. Original inspection date: 2016-09-08.
  • Current rating is good, and the latest CQC assessment date is 2023-07-06 (33 months ago).
  • Report date falls outside the 2017–2022 focused-assessment window signal.
  • Model is directional: 2 supporting signals are currently unavailable.
  • CQC focused assessments reference 10 non-clinical quality statements and typically provide at least 5 working days notice.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Workforce capacity

GP FTE

4.7

Nurse FTE

0.73

Direct Patient Care FTE

1.44

Admin FTE

5.89

1 practices reporting · 100.0% coverage

Staff group mix

GP4.7 FTE · 37%
Nurse0.7 FTE · 6%
Direct Patient Care1.4 FTE · 11%
Admin5.9 FTE · 46%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP4.71 FTE · 9 headcount
Partner2.40 FTE (51%) · 4 hc
Training (ST/F)1.71 FTE (36%) · 2 hc
Locum0.60 FTE (13%) · 3 hc
Nurses0.73 FTE · 2 headcount
Practice Nurse0.73 FTE (100%) · 2 hc
Admin / Non-clinical5.89 FTE · 11 headcount
Management1.00 FTE (17%) · 1 hc
Reception / Admin4.89 FTE (83%) · 10 hc
Direct Patient Care1.44 FTE · 2 headcount
Pharmacist0.53 FTE (37%) · 1 hc
HCA / Nursing Assistant0.91 FTE (63%) · 1 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-030369GP · 2024-03: 7 FTEGP · 2024-04: 8 FTEGP · 2024-05: 7 FTEGP · 2024-06: 6 FTEGP · 2024-07: 7 FTEGP · 2024-08: 8 FTEGP · 2024-09: 8 FTEGP · 2024-10: 8 FTEGP · 2024-11: 8 FTEGP · 2024-12: 6 FTEGP · 2025-01: 6 FTEGP · 2025-02: 6 FTEGP · 2025-03: 6 FTEGP · 2025-04: 6 FTEGP · 2025-05: 6 FTEGP · 2025-06: 6 FTEGP · 2025-07: 6 FTEGP · 2025-08: 6 FTEGP · 2025-09: 4 FTEGP · 2025-10: 4 FTEGP · 2025-11: 4 FTEGP · 2025-12: 4 FTEGP · 2026-01: 4 FTEGP · 2026-02: 4 FTEGP · 2026-03: 5 FTENurse · 2024-03: 1 FTENurse · 2024-04: 1 FTENurse · 2024-05: 1 FTENurse · 2024-06: 1 FTENurse · 2024-07: 1 FTENurse · 2024-08: 0 FTENurse · 2024-09: 0 FTENurse · 2024-10: 0 FTENurse · 2024-11: 0 FTENurse · 2024-12: 0 FTENurse · 2025-01: 0 FTENurse · 2025-02: 0 FTENurse · 2025-03: 0 FTENurse · 2025-04: 0 FTENurse · 2025-05: 0 FTENurse · 2025-06: 0 FTENurse · 2025-07: 0 FTENurse · 2025-08: 0 FTENurse · 2025-09: 0 FTENurse · 2025-10: 0 FTENurse · 2025-11: 0 FTENurse · 2025-12: 0 FTENurse · 2026-01: 1 FTENurse · 2026-02: 1 FTENurse · 2026-03: 1 FTEDPC · 2024-03: 1 FTEDPC · 2024-04: 1 FTEDPC · 2024-05: 1 FTEDPC · 2024-06: 1 FTEDPC · 2024-07: 1 FTEDPC · 2024-08: 1 FTEDPC · 2024-09: 1 FTEDPC · 2024-10: 1 FTEDPC · 2024-11: 1 FTEDPC · 2024-12: 1 FTEDPC · 2025-01: 1 FTEDPC · 2025-02: 1 FTEDPC · 2025-03: 1 FTEDPC · 2025-04: 1 FTEDPC · 2025-05: 1 FTEDPC · 2025-06: 1 FTEDPC · 2025-07: 1 FTEDPC · 2025-08: 1 FTEDPC · 2025-09: 1 FTEDPC · 2025-10: 1 FTEDPC · 2025-11: 1 FTEDPC · 2025-12: 1 FTEDPC · 2026-01: 1 FTEDPC · 2026-02: 1 FTEDPC · 2026-03: 1 FTEAdmin · 2024-03: 7 FTEAdmin · 2024-04: 7 FTEAdmin · 2024-05: 7 FTEAdmin · 2024-06: 7 FTEAdmin · 2024-07: 7 FTEAdmin · 2024-08: 7 FTEAdmin · 2024-09: 7 FTEAdmin · 2024-10: 7 FTEAdmin · 2024-11: 7 FTEAdmin · 2024-12: 7 FTEAdmin · 2025-01: 7 FTEAdmin · 2025-02: 7 FTEAdmin · 2025-03: 7 FTEAdmin · 2025-04: 7 FTEAdmin · 2025-05: 7 FTEAdmin · 2025-06: 8 FTEAdmin · 2025-07: 8 FTEAdmin · 2025-08: 8 FTEAdmin · 2025-09: 7 FTEAdmin · 2025-10: 6 FTEAdmin · 2025-11: 6 FTEAdmin · 2025-12: 6 FTEAdmin · 2026-01: 6 FTEAdmin · 2026-02: 6 FTEAdmin · 2026-03: 6 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good64.1%
Phone easy22.4%
Website easy84.8%
100.0% coverage

Prescribing volume

1.72

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.