GP Practice

Woodgate Valley Health Centre

M85035

Compare to

Registered patients

5,497

NHS Digital list size

GP FTE

3.65

NHS Digital workforce

Patients per GP FTE

1,506

Items per patient

1.41

prescribing volume

GPPS overall good

70.8%

patient experience

Access KPIs · August 2025

Same-day %

44.6%

Month: August 2025

Appts per 1K patients

560

all bookings (incl. triage)

Patient contacts per 1K

554

F2F + phone + video only

28+ day backlog

1.2%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face41.6%
Telephone19.0%
Video / online38.3%
Triage41.6%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %44.6%43.0%+1.6%
Face-to-face %41.6%58.4%-16.8%
Telephone %19.0%21.9%-2.9%
Appts per 1K560.1479.7+80.4
Triage %41.6%8.7%+32.9%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-072024-082025-080285785Same-day % · 2023-07: 53.1%Same-day % · 2023-08: 47.0%Same-day % · 2023-09: 49.8%Same-day % · 2023-10: 49.2%Same-day % · 2023-12: 49.6%Same-day % · 2024-01: 44.3%Same-day % · 2024-02: 50.3%Same-day % · 2024-03: 50.4%Same-day % · 2024-04: 58.9%Same-day % · 2024-05: 58.6%Same-day % · 2024-06: 58.0%Same-day % · 2024-07: 56.5%Same-day % · 2024-08: 53.6%Same-day % · 2024-09: 53.2%Same-day % · 2024-11: 54.3%Same-day % · 2024-12: 56.4%Same-day % · 2025-01: 52.9%Same-day % · 2025-02: 47.4%Same-day % · 2025-03: 44.7%Same-day % · 2025-04: 41.5%Same-day % · 2025-05: 44.5%Same-day % · 2025-06: 46.9%Same-day % · 2025-07: 43.8%Same-day % · 2025-08: 44.6%F2F % · 2023-07: 64.4%F2F % · 2023-08: 70.2%F2F % · 2023-09: 76.0%F2F % · 2023-10: 65.0%F2F % · 2023-12: 68.6%F2F % · 2024-01: 70.7%F2F % · 2024-02: 54.9%F2F % · 2024-03: 49.8%F2F % · 2024-04: 40.6%F2F % · 2024-05: 40.3%F2F % · 2024-06: 40.3%F2F % · 2024-07: 38.7%F2F % · 2024-08: 41.8%F2F % · 2024-09: 41.7%F2F % · 2024-11: 41.2%F2F % · 2024-12: 41.2%F2F % · 2025-01: 44.3%F2F % · 2025-02: 45.9%F2F % · 2025-03: 42.9%F2F % · 2025-04: 43.3%F2F % · 2025-05: 43.4%F2F % · 2025-06: 39.2%F2F % · 2025-07: 38.4%F2F % · 2025-08: 41.6%Phone % · 2023-07: 33.8%Phone % · 2023-08: 29.1%Phone % · 2023-09: 22.5%Phone % · 2023-10: 31.0%Phone % · 2023-12: 29.6%Phone % · 2024-01: 27.8%Phone % · 2024-02: 20.9%Phone % · 2024-03: 13.4%Phone % · 2024-04: 18.7%Phone % · 2024-05: 16.4%Phone % · 2024-06: 17.2%Phone % · 2024-07: 16.9%Phone % · 2024-08: 17.9%Phone % · 2024-09: 18.0%Phone % · 2024-11: 16.2%Phone % · 2024-12: 14.0%Phone % · 2025-01: 12.3%Phone % · 2025-02: 14.9%Phone % · 2025-03: 18.0%Phone % · 2025-04: 18.0%Phone % · 2025-05: 19.0%Phone % · 2025-06: 18.9%Phone % · 2025-07: 21.2%Phone % · 2025-08: 19.0%Video % · 2023-07: 0.0%Video % · 2023-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 22.8%Video % · 2024-03: 35.6%Video % · 2024-04: 39.3%Video % · 2024-05: 41.9%Video % · 2024-06: 41.5%Video % · 2024-07: 41.9%Video % · 2024-08: 38.7%Video % · 2024-09: 39.5%Video % · 2024-11: 41.0%Video % · 2024-12: 41.4%Video % · 2025-01: 40.5%Video % · 2025-02: 38.1%Video % · 2025-03: 38.1%Video % · 2025-04: 36.5%Video % · 2025-05: 36.7%Video % · 2025-06: 39.4%Video % · 2025-07: 38.8%Video % · 2025-08: 38.3%Triage % · 2023-07: 0.0%Triage % · 2023-08: 1.4%Triage % · 2023-09: 2.1%Triage % · 2023-10: 9.0%Triage % · 2023-12: 4.8%Triage % · 2024-01: 5.1%Triage % · 2024-02: 25.7%Triage % · 2024-03: 42.7%Triage % · 2024-04: 48.5%Triage % · 2024-05: 47.9%Triage % · 2024-06: 49.5%Triage % · 2024-07: 49.4%Triage % · 2024-08: 46.9%Triage % · 2024-09: 47.8%Triage % · 2024-11: 46.1%Triage % · 2024-12: 44.9%Triage % · 2025-01: 42.9%Triage % · 2025-02: 43.4%Triage % · 2025-03: 43.7%Triage % · 2025-04: 41.3%Triage % · 2025-05: 41.8%Triage % · 2025-06: 43.1%Triage % · 2025-07: 42.4%Triage % · 2025-08: 41.6%

NHS Digital appointments dataset · last 24 months (2023-07 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-072024-082025-082,0282,7583,4884,2182023-07: 2,598 appointments2023-08: 2,540 appointments2023-09: 2,643 appointments2023-10: 2,874 appointments2023-12: 2,240 appointments2024-01: 2,704 appointments2024-02: 3,314 appointments2024-03: 3,539 appointments2024-04: 3,459 appointments2024-05: 3,429 appointments2024-06: 3,154 appointments2024-07: 3,440 appointments2024-08: 3,026 appointments2024-09: 3,517 appointments2024-11: 3,516 appointments2024-12: 3,125 appointments2025-01: 4,006 appointments2025-02: 3,658 appointments2025-03: 3,671 appointments2025-04: 3,525 appointments2025-05: 3,571 appointments2025-06: 3,532 appointments2025-07: 3,684 appointments2025-08: 3,079 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-072024-082025-083695026357672023-07: 472.6 appts per 1,000 patients2023-08: 462.1 appts per 1,000 patients2023-09: 480.8 appts per 1,000 patients2023-10: 522.8 appts per 1,000 patients2023-12: 407.5 appts per 1,000 patients2024-01: 491.9 appts per 1,000 patients2024-02: 602.9 appts per 1,000 patients2024-03: 643.8 appts per 1,000 patients2024-04: 629.3 appts per 1,000 patients2024-05: 623.8 appts per 1,000 patients2024-06: 573.8 appts per 1,000 patients2024-07: 625.8 appts per 1,000 patients2024-08: 550.5 appts per 1,000 patients2024-09: 639.8 appts per 1,000 patients2024-11: 639.6 appts per 1,000 patients2024-12: 568.5 appts per 1,000 patients2025-01: 728.8 appts per 1,000 patients2025-02: 665.5 appts per 1,000 patients2025-03: 667.8 appts per 1,000 patients2025-04: 641.3 appts per 1,000 patients2025-05: 649.6 appts per 1,000 patients2025-06: 642.5 appts per 1,000 patients2025-07: 670.2 appts per 1,000 patients2025-08: 560.1 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%July 2023 · Same day: 53.1%July 2023 · 1 day: 9.8%July 2023 · 2–7 days: 21.3%July 2023 · 8–14 days: 12.3%July 2023 · 15–21 days: 2.0%July 2023 · 22–28 days: 0.9%July 2023 · > 28 days: 0.6%August 2023 · Same day: 47.0%August 2023 · 1 day: 10.1%August 2023 · 2–7 days: 23.3%August 2023 · 8–14 days: 13.2%August 2023 · 15–21 days: 2.8%August 2023 · 22–28 days: 1.8%August 2023 · > 28 days: 1.8%September 2023 · Same day: 49.8%September 2023 · 1 day: 11.8%September 2023 · 2–7 days: 27.3%September 2023 · 8–14 days: 8.5%September 2023 · 15–21 days: 1.7%September 2023 · 22–28 days: 0.4%September 2023 · > 28 days: 0.4%October 2023 · Same day: 49.2%October 2023 · 1 day: 10.4%October 2023 · 2–7 days: 26.4%October 2023 · 8–14 days: 10.4%October 2023 · 15–21 days: 1.6%October 2023 · 22–28 days: 1.0%October 2023 · > 28 days: 0.9%December 2023 · Same day: 49.6%December 2023 · 1 day: 10.5%December 2023 · 2–7 days: 21.7%December 2023 · 8–14 days: 12.3%December 2023 · 15–21 days: 4.2%December 2023 · 22–28 days: 0.8%December 2023 · > 28 days: 1.0%January 2024 · Same day: 44.3%January 2024 · 1 day: 9.7%January 2024 · 2–7 days: 27.9%January 2024 · 8–14 days: 10.0%January 2024 · 15–21 days: 2.7%January 2024 · 22–28 days: 2.6%January 2024 · > 28 days: 2.9%February 2024 · Same day: 50.3%February 2024 · 1 day: 8.9%February 2024 · 2–7 days: 28.1%February 2024 · 8–14 days: 8.0%February 2024 · 15–21 days: 1.7%February 2024 · 22–28 days: 1.8%February 2024 · > 28 days: 1.1%March 2024 · Same day: 50.4%March 2024 · 1 day: 9.4%March 2024 · 2–7 days: 24.0%March 2024 · 8–14 days: 10.6%March 2024 · 15–21 days: 1.7%March 2024 · 22–28 days: 1.5%March 2024 · > 28 days: 2.5%April 2024 · Same day: 58.9%April 2024 · 1 day: 10.6%April 2024 · 2–7 days: 17.4%April 2024 · 8–14 days: 7.7%April 2024 · 15–21 days: 2.5%April 2024 · 22–28 days: 1.0%April 2024 · > 28 days: 1.9%May 2024 · Same day: 58.6%May 2024 · 1 day: 10.4%May 2024 · 2–7 days: 16.3%May 2024 · 8–14 days: 10.3%May 2024 · 15–21 days: 2.0%May 2024 · 22–28 days: 0.7%May 2024 · > 28 days: 1.8%June 2024 · Same day: 58.0%June 2024 · 1 day: 10.1%June 2024 · 2–7 days: 22.6%June 2024 · 8–14 days: 5.0%June 2024 · 15–21 days: 1.5%June 2024 · 22–28 days: 1.2%June 2024 · > 28 days: 1.6%July 2024 · Same day: 56.5%July 2024 · 1 day: 9.4%July 2024 · 2–7 days: 19.4%July 2024 · 8–14 days: 6.3%July 2024 · 15–21 days: 4.1%July 2024 · 22–28 days: 1.7%July 2024 · > 28 days: 2.6%August 2024 · Same day: 53.6%August 2024 · 1 day: 10.3%August 2024 · 2–7 days: 18.4%August 2024 · 8–14 days: 10.5%August 2024 · 15–21 days: 2.5%August 2024 · 22–28 days: 1.2%August 2024 · > 28 days: 3.4%September 2024 · Same day: 53.2%September 2024 · 1 day: 9.8%September 2024 · 2–7 days: 22.8%September 2024 · 8–14 days: 7.7%September 2024 · 15–21 days: 2.2%September 2024 · 22–28 days: 0.9%September 2024 · > 28 days: 3.4%November 2024 · Same day: 54.3%November 2024 · 1 day: 8.8%November 2024 · 2–7 days: 18.1%November 2024 · 8–14 days: 8.8%November 2024 · 15–21 days: 3.8%November 2024 · 22–28 days: 1.7%November 2024 · > 28 days: 4.5%December 2024 · Same day: 56.4%December 2024 · 1 day: 7.6%December 2024 · 2–7 days: 15.7%December 2024 · 8–14 days: 10.0%December 2024 · 15–21 days: 6.8%December 2024 · 22–28 days: 1.5%December 2024 · > 28 days: 2.1%January 2025 · Same day: 52.9%January 2025 · 1 day: 10.0%January 2025 · 2–7 days: 17.3%January 2025 · 8–14 days: 8.8%January 2025 · 15–21 days: 5.0%January 2025 · 22–28 days: 3.2%January 2025 · > 28 days: 2.9%February 2025 · Same day: 47.4%February 2025 · 1 day: 12.9%February 2025 · 2–7 days: 18.2%February 2025 · 8–14 days: 11.5%February 2025 · 15–21 days: 5.0%February 2025 · 22–28 days: 2.1%February 2025 · > 28 days: 2.8%March 2025 · Same day: 44.7%March 2025 · 1 day: 16.3%March 2025 · 2–7 days: 23.6%March 2025 · 8–14 days: 9.9%March 2025 · 15–21 days: 2.4%March 2025 · 22–28 days: 1.3%March 2025 · > 28 days: 1.9%April 2025 · Same day: 41.5%April 2025 · 1 day: 19.4%April 2025 · 2–7 days: 22.2%April 2025 · 8–14 days: 8.0%April 2025 · 15–21 days: 3.2%April 2025 · 22–28 days: 2.8%April 2025 · > 28 days: 2.8%May 2025 · Same day: 44.5%May 2025 · 1 day: 18.0%May 2025 · 2–7 days: 24.6%May 2025 · 8–14 days: 7.9%May 2025 · 15–21 days: 1.9%May 2025 · 22–28 days: 1.1%May 2025 · > 28 days: 2.0%June 2025 · Same day: 46.9%June 2025 · 1 day: 18.4%June 2025 · 2–7 days: 23.6%June 2025 · 8–14 days: 6.9%June 2025 · 15–21 days: 2.1%June 2025 · 22–28 days: 1.2%June 2025 · > 28 days: 1.1%July 2025 · Same day: 43.8%July 2025 · 1 day: 19.0%July 2025 · 2–7 days: 20.4%July 2025 · 8–14 days: 9.7%July 2025 · 15–21 days: 3.5%July 2025 · 22–28 days: 1.7%July 2025 · > 28 days: 2.0%August 2025 · Same day: 44.6%August 2025 · 1 day: 18.4%August 2025 · 2–7 days: 24.9%August 2025 · 8–14 days: 6.5%August 2025 · 15–21 days: 3.1%August 2025 · 22–28 days: 1.4%August 2025 · > 28 days: 1.2%Jul '23Oct '23Feb '24May '24Aug '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

LOWscore 33/100
  • Very high demand (>500 appts/1K)

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-2.1%
Face-to-face %-1.8%
Telephone %+2.2%
Same-day %+0.6%
Appts per 1K-2.1%
Triage %-0.4%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, the DNA rate stands out with a significant drop to 2.5, which is 35.9% lower than the practice's trailing average. This is the largest drop observed in the data. The practice also saw a notable increase in telephone appointments, rising by 39.6% in 2024-04, which may indicate a shift in patient preferences or operational adjustments.

Several trends are worth noting. The DNA rate has shown considerable volatility, with a 50% increase in 2025-04 and a 61.5% increase in 2025-02. Additionally, the telephone percentage has been consistently rising, up by 2.2% on average each month. These shifts could reflect changes in patient access methods or recording policies.

To investigate these trends, the practice manager should review the DNA rate fluctuations to understand their causes and verify if the rise in telephone appointments aligns with any system changes or staff adjustments. Additionally, examining the high demand periods could help in planning resources more effectively.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written 7 days ago). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

phonePct2025-07
value 21.2 · avg 16.8 ± 2
sameDayPct2025-04
value 41.5 · avg 53.7 ± 4.3
dnaRate2025-04
value 3.9 · avg 2.7 ± 0.6
sameDayPct2025-03
value 44.7 · avg 54.2 ± 3.5
dnaRate2025-02
value 4.2 · avg 2.7 ± 0.6
total2025-01
value 4006 · avg 3205.3 ± 377.6
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

dnaRate2025-05
3.9 → 2.5 (-35.9%)
dnaRate2025-04
2.6 → 3.9 (+50%)
dnaRate2025-03
4.2 → 2.6 (-38.1%)
dnaRate2025-02
2.6 → 4.2 (+61.5%)
dnaRate2024-09
3.4 → 2.2 (-35.3%)
phonePct2024-04
13.4 → 18.7 (+39.6%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

CQC inspection likelihood

mediumscore 51/100medium confidence
Last inspection: 2024-03-07 · 25 months ago
  • Current rating is good, and the latest CQC assessment date is 2024-03-07 (25 months ago).
  • Report date falls outside the 2017–2022 focused-assessment window signal.
  • Model is directional: 2 supporting signals are currently unavailable.
  • CQC focused assessments reference 10 non-clinical quality statements and typically provide at least 5 working days notice.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Workforce capacity

GP FTE

3.65

Nurse FTE

2

Direct Patient Care FTE

0

Admin FTE

4.4

1 practices reporting · 100.0% coverage

Staff group mix

GP3.6 FTE · 36%
Nurse2.0 FTE · 20%
Direct Patient Care0.0 FTE · 0%
Admin4.4 FTE · 44%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP3.66 FTE · 5 headcount
Partner1.49 FTE (41%) · 2 hc
Salaried0.55 FTE (15%) · 1 hc
Training (ST/F)1.07 FTE (29%) · 1 hc
Locum0.55 FTE (15%) · 1 hc
Nurses2.00 FTE · 2 headcount
Practice Nurse2.00 FTE (100%) · 2 hc
Admin / Non-clinical4.40 FTE · 6 headcount
Management0.80 FTE (18%) · 1 hc
Reception / Admin3.60 FTE (82%) · 5 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-030358GP · 2024-03: 6 FTEGP · 2024-04: 6 FTEGP · 2024-05: 7 FTEGP · 2024-06: 7 FTEGP · 2024-07: 7 FTEGP · 2024-08: 5 FTEGP · 2024-09: 5 FTEGP · 2024-10: 5 FTEGP · 2024-11: 5 FTEGP · 2024-12: 6 FTEGP · 2025-01: 6 FTEGP · 2025-02: 6 FTEGP · 2025-03: 6 FTEGP · 2025-04: 6 FTEGP · 2025-05: 6 FTEGP · 2025-06: 6 FTEGP · 2025-07: 6 FTEGP · 2025-08: 5 FTEGP · 2025-09: 5 FTEGP · 2025-10: 5 FTEGP · 2025-11: 5 FTEGP · 2025-12: 4 FTEGP · 2026-01: 4 FTEGP · 2026-02: 4 FTEGP · 2026-03: 4 FTENurse · 2024-03: 2 FTENurse · 2024-04: 2 FTENurse · 2024-05: 2 FTENurse · 2024-06: 2 FTENurse · 2024-07: 2 FTENurse · 2024-08: 2 FTENurse · 2024-09: 2 FTENurse · 2024-10: 2 FTENurse · 2024-11: 2 FTENurse · 2024-12: 2 FTENurse · 2025-01: 2 FTENurse · 2025-02: 2 FTENurse · 2025-03: 2 FTENurse · 2025-04: 2 FTENurse · 2025-05: 2 FTENurse · 2025-06: 2 FTENurse · 2025-07: 2 FTENurse · 2025-08: 2 FTENurse · 2025-09: 2 FTENurse · 2025-10: 2 FTENurse · 2025-11: 2 FTENurse · 2025-12: 2 FTENurse · 2026-01: 2 FTENurse · 2026-02: 2 FTENurse · 2026-03: 2 FTEDPC · 2024-03: 0 FTEDPC · 2024-04: 0 FTEDPC · 2024-05: 0 FTEDPC · 2024-06: 0 FTEDPC · 2024-07: 0 FTEDPC · 2024-08: 0 FTEDPC · 2024-09: 0 FTEDPC · 2024-10: 0 FTEDPC · 2024-11: 0 FTEDPC · 2024-12: 0 FTEDPC · 2025-01: 0 FTEDPC · 2025-02: 0 FTEDPC · 2025-03: 0 FTEDPC · 2025-04: 0 FTEDPC · 2025-05: 0 FTEDPC · 2025-06: 0 FTEDPC · 2025-07: 0 FTEDPC · 2025-08: 0 FTEDPC · 2025-09: 0 FTEDPC · 2025-10: 0 FTEDPC · 2025-11: 0 FTEDPC · 2025-12: 0 FTEDPC · 2026-01: 0 FTEDPC · 2026-02: 0 FTEDPC · 2026-03: 0 FTEAdmin · 2024-03: 6 FTEAdmin · 2024-04: 6 FTEAdmin · 2024-05: 6 FTEAdmin · 2024-06: 6 FTEAdmin · 2024-07: 6 FTEAdmin · 2024-08: 6 FTEAdmin · 2024-09: 6 FTEAdmin · 2024-10: 6 FTEAdmin · 2024-11: 6 FTEAdmin · 2024-12: 6 FTEAdmin · 2025-01: 6 FTEAdmin · 2025-02: 6 FTEAdmin · 2025-03: 6 FTEAdmin · 2025-04: 6 FTEAdmin · 2025-05: 6 FTEAdmin · 2025-06: 6 FTEAdmin · 2025-07: 6 FTEAdmin · 2025-08: 6 FTEAdmin · 2025-09: 6 FTEAdmin · 2025-10: 4 FTEAdmin · 2025-11: 4 FTEAdmin · 2025-12: 4 FTEAdmin · 2026-01: 4 FTEAdmin · 2026-02: 4 FTEAdmin · 2026-03: 4 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good70.8%
Phone easy28.3%
Website easy45.6%
100.0% coverage

Prescribing volume

1.41

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 8/4/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.