GP Practice

The Oaks Medical Centre

M85060

Compare to

Registered patients

16,030

NHS Digital list size

GP FTE

11.58

NHS Digital workforce

Patients per GP FTE

1,384

Items per patient

2.07

prescribing volume

GPPS overall good

1.6%

patient experience

Limited classification in NHS Digital return

1,763 appointments were recorded for August 2025 without an appointment mode (Face-to-Face / Phone / Video) or a wait-time band — every record falls into "Unknown" at source. The mode-mix, wait-distribution and same-day cards therefore cannot be displayed for this month.

This is a clinical-system template configuration at the practice (common with older TPP / EMIS setups that don't map appointment categories into the NHS Digital extract). The total volume above is accurate; only the breakdowns are unavailable.

Access KPIs · August 2025

Appts per 1K patients

110

all bookings (incl. triage)

Patient contacts per 1K

0.0

F2F + phone + video only

Source: NHS Digital appointments dataset (latest published month).

vs National average

KPIThis practiceNational avgΔ
Face-to-face %0.0%58.4%-58.4%
Telephone %0.0%21.9%-21.9%
Appts per 1K110.0479.7-369.7
Triage %0.0%8.7%-8.7%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-072024-082025-080000F2F % · 2023-07: 0.0%F2F % · 2023-08: 0.0%F2F % · 2023-09: 0.0%F2F % · 2023-10: 0.0%F2F % · 2023-12: 0.0%F2F % · 2024-01: 0.0%F2F % · 2024-02: 0.0%F2F % · 2024-03: 0.0%F2F % · 2024-04: 0.0%F2F % · 2024-05: 0.0%F2F % · 2024-06: 0.0%F2F % · 2024-07: 0.0%F2F % · 2024-08: 0.0%F2F % · 2024-09: 0.0%F2F % · 2024-11: 0.0%F2F % · 2024-12: 0.0%F2F % · 2025-01: 0.0%F2F % · 2025-02: 0.0%F2F % · 2025-03: 0.0%F2F % · 2025-04: 0.0%F2F % · 2025-05: 0.0%F2F % · 2025-06: 0.0%F2F % · 2025-07: 0.0%F2F % · 2025-08: 0.0%Phone % · 2023-07: 0.0%Phone % · 2023-08: 0.0%Phone % · 2023-09: 0.0%Phone % · 2023-10: 0.0%Phone % · 2023-12: 0.0%Phone % · 2024-01: 0.0%Phone % · 2024-02: 0.0%Phone % · 2024-03: 0.0%Phone % · 2024-04: 0.0%Phone % · 2024-05: 0.0%Phone % · 2024-06: 0.0%Phone % · 2024-07: 0.0%Phone % · 2024-08: 0.0%Phone % · 2024-09: 0.0%Phone % · 2024-11: 0.0%Phone % · 2024-12: 0.0%Phone % · 2025-01: 0.0%Phone % · 2025-02: 0.0%Phone % · 2025-03: 0.0%Phone % · 2025-04: 0.0%Phone % · 2025-05: 0.0%Phone % · 2025-06: 0.0%Phone % · 2025-07: 0.0%Phone % · 2025-08: 0.0%Video % · 2023-07: 0.0%Video % · 2023-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.0%Video % · 2024-11: 0.0%Video % · 2024-12: 0.0%Video % · 2025-01: 0.0%Video % · 2025-02: 0.0%Video % · 2025-03: 0.0%Video % · 2025-04: 0.0%Video % · 2025-05: 0.0%Video % · 2025-06: 0.0%Video % · 2025-07: 0.0%Video % · 2025-08: 0.0%Triage % · 2023-07: 0.0%Triage % · 2023-08: 0.0%Triage % · 2023-09: 0.0%Triage % · 2023-10: 0.0%Triage % · 2023-12: 0.0%Triage % · 2024-01: 0.0%Triage % · 2024-02: 0.0%Triage % · 2024-03: 0.0%Triage % · 2024-04: 0.0%Triage % · 2024-05: 0.0%Triage % · 2024-06: 0.0%Triage % · 2024-07: 0.0%Triage % · 2024-08: 0.0%Triage % · 2024-09: 0.0%Triage % · 2024-11: 0.0%Triage % · 2024-12: 0.0%Triage % · 2025-01: 0.0%Triage % · 2025-02: 0.0%Triage % · 2025-03: 0.0%Triage % · 2025-04: 0.0%Triage % · 2025-05: 0.0%Triage % · 2025-06: 0.0%Triage % · 2025-07: 0.0%Triage % · 2025-08: 0.0%

NHS Digital appointments dataset · last 24 months (2023-07 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-072024-082025-081,1401,4961,8522,2082023-07: 1,405 appointments2023-08: 1,610 appointments2023-09: 1,559 appointments2023-10: 1,243 appointments2023-12: 1,509 appointments2024-01: 1,470 appointments2024-02: 1,721 appointments2024-03: 1,636 appointments2024-04: 1,584 appointments2024-05: 1,503 appointments2024-06: 1,487 appointments2024-07: 1,649 appointments2024-08: 2,059 appointments2024-09: 1,754 appointments2024-11: 1,643 appointments2024-12: 1,821 appointments2025-01: 1,896 appointments2025-02: 2,105 appointments2025-03: 1,978 appointments2025-04: 1,585 appointments2025-05: 1,625 appointments2025-06: 1,703 appointments2025-07: 1,883 appointments2025-08: 1,763 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-072024-082025-0871931161382023-07: 87.6 appts per 1,000 patients2023-08: 100.4 appts per 1,000 patients2023-09: 97.3 appts per 1,000 patients2023-10: 77.5 appts per 1,000 patients2023-12: 94.1 appts per 1,000 patients2024-01: 91.7 appts per 1,000 patients2024-02: 107.4 appts per 1,000 patients2024-03: 102.1 appts per 1,000 patients2024-04: 98.8 appts per 1,000 patients2024-05: 93.8 appts per 1,000 patients2024-06: 92.8 appts per 1,000 patients2024-07: 102.9 appts per 1,000 patients2024-08: 128.4 appts per 1,000 patients2024-09: 109.4 appts per 1,000 patients2024-11: 102.5 appts per 1,000 patients2024-12: 113.6 appts per 1,000 patients2025-01: 118.3 appts per 1,000 patients2025-02: 131.3 appts per 1,000 patients2025-03: 123.4 appts per 1,000 patients2025-04: 98.9 appts per 1,000 patients2025-05: 101.4 appts per 1,000 patients2025-06: 106.2 appts per 1,000 patients2025-07: 117.5 appts per 1,000 patients2025-08: 110 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Demand pressure

LOWscore 0/100

No specific risk factors detected.

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-0.2%
Face-to-face %0%
Telephone %0%
Same-day %0%
Appts per 1K-0.2%
Triage %0%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, The Oaks Medical Centre saw a notable increase in total appointments per thousand patients, rising to 110 from the trailing average. This is a significant jump from the previous months and indicates a potential rise in patient demand or changes in booking practices.

Several trends are worth noting. Firstly, the total number of appointments per thousand patients has been steadily declining, with a 0.2% decrease each month. Secondly, there has been no significant change in the DNA rate, which has remained stable. These trends suggest a consistent workflow but with a slight reduction in overall appointments.

To investigate these trends, the practice manager should review the booking system for any recent changes that might have influenced the appointment numbers. Additionally, understanding the reasons behind the stable DNA rate could provide insights into patient engagement and appointment adherence.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (2)

total2025-02
value 2105 · avg 1685.3 ± 169.1
total2024-08
value 2059 · avg 1531.3 ± 121.3
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Workforce capacity

GP FTE

11.58

Nurse FTE

3.84

Direct Patient Care FTE

6.12

Admin FTE

23.01

1 practices reporting · 100.0% coverage

Staff group mix

GP11.6 FTE · 26%
Nurse3.8 FTE · 9%
Direct Patient Care6.1 FTE · 14%
Admin23.0 FTE · 52%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP11.58 FTE · 16 headcount
Partner1.52 FTE (13%) · 2 hc
Salaried4.52 FTE (39%) · 8 hc
Training (ST/F)5.54 FTE (48%) · 6 hc
Nurses3.84 FTE · 5 headcount
Practice Nurse3.20 FTE (83%) · 4 hc
Advanced / Specialist0.64 FTE (17%) · 1 hc
Admin / Non-clinical23.02 FTE · 30 headcount
Management1.82 FTE (8%) · 2 hc
Reception / Admin10.25 FTE (45%) · 14 hc
Other10.95 FTE (48%) · 14 hc
Direct Patient Care6.12 FTE · 7 headcount
HCA / Nursing Assistant1.93 FTE (32%) · 2 hc
Paramedic1.99 FTE (33%) · 2 hc
Other2.20 FTE (36%) · 3 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-031112131GP · 2024-03: 8 FTEGP · 2024-04: 8 FTEGP · 2024-05: 7 FTEGP · 2024-06: 8 FTEGP · 2024-07: 8 FTEGP · 2024-08: 11 FTEGP · 2024-09: 11 FTEGP · 2024-10: 10 FTEGP · 2024-11: 10 FTEGP · 2024-12: 11 FTEGP · 2025-01: 10 FTEGP · 2025-02: 10 FTEGP · 2025-03: 9 FTEGP · 2025-04: 8 FTEGP · 2025-05: 9 FTEGP · 2025-06: 9 FTEGP · 2025-07: 8 FTEGP · 2025-08: 8 FTEGP · 2025-09: 7 FTEGP · 2025-10: 6 FTEGP · 2025-11: 6 FTEGP · 2025-12: 10 FTEGP · 2026-01: 11 FTEGP · 2026-02: 12 FTEGP · 2026-03: 12 FTENurse · 2024-03: 5 FTENurse · 2024-04: 5 FTENurse · 2024-05: 5 FTENurse · 2024-06: 5 FTENurse · 2024-07: 5 FTENurse · 2024-08: 4 FTENurse · 2024-09: 4 FTENurse · 2024-10: 4 FTENurse · 2024-11: 5 FTENurse · 2024-12: 4 FTENurse · 2025-01: 4 FTENurse · 2025-02: 4 FTENurse · 2025-03: 4 FTENurse · 2025-04: 4 FTENurse · 2025-05: 4 FTENurse · 2025-06: 4 FTENurse · 2025-07: 4 FTENurse · 2025-08: 4 FTENurse · 2025-09: 4 FTENurse · 2025-10: 4 FTENurse · 2025-11: 4 FTENurse · 2025-12: 4 FTENurse · 2026-01: 4 FTENurse · 2026-02: 4 FTENurse · 2026-03: 4 FTEDPC · 2024-03: 4 FTEDPC · 2024-04: 4 FTEDPC · 2024-05: 4 FTEDPC · 2024-06: 4 FTEDPC · 2024-07: 4 FTEDPC · 2024-08: 4 FTEDPC · 2024-09: 4 FTEDPC · 2024-10: 4 FTEDPC · 2024-11: 6 FTEDPC · 2024-12: 6 FTEDPC · 2025-01: 6 FTEDPC · 2025-02: 6 FTEDPC · 2025-03: 6 FTEDPC · 2025-04: 6 FTEDPC · 2025-05: 6 FTEDPC · 2025-06: 6 FTEDPC · 2025-07: 5 FTEDPC · 2025-08: 5 FTEDPC · 2025-09: 5 FTEDPC · 2025-10: 5 FTEDPC · 2025-11: 5 FTEDPC · 2025-12: 6 FTEDPC · 2026-01: 6 FTEDPC · 2026-02: 6 FTEDPC · 2026-03: 6 FTEAdmin · 2024-03: 26 FTEAdmin · 2024-04: 26 FTEAdmin · 2024-05: 26 FTEAdmin · 2024-06: 26 FTEAdmin · 2024-07: 26 FTEAdmin · 2024-08: 26 FTEAdmin · 2024-09: 26 FTEAdmin · 2024-10: 26 FTEAdmin · 2024-11: 28 FTEAdmin · 2024-12: 28 FTEAdmin · 2025-01: 28 FTEAdmin · 2025-02: 28 FTEAdmin · 2025-03: 28 FTEAdmin · 2025-04: 28 FTEAdmin · 2025-05: 28 FTEAdmin · 2025-06: 28 FTEAdmin · 2025-07: 28 FTEAdmin · 2025-08: 28 FTEAdmin · 2025-09: 28 FTEAdmin · 2025-10: 28 FTEAdmin · 2025-11: 28 FTEAdmin · 2025-12: 26 FTEAdmin · 2026-01: 25 FTEAdmin · 2026-02: 24 FTEAdmin · 2026-03: 23 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good1.6%
Phone easy1.5%
Website easy1.2%
100.0% coverage

Prescribing volume

2.07

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.