GP Practice

Bellevue Medical Centre

M85124

Compare to

Registered patients

12,680

NHS Digital list size

GP FTE

10.24

NHS Digital workforce

Patients per GP FTE

1,238

Items per patient

0.91

prescribing volume

GPPS overall good

55.5%

patient experience

Access KPIs · August 2025

Same-day %

32.2%

Month: August 2025

Appts per 1K patients

358

all bookings (incl. triage)

Patient contacts per 1K

320

F2F + phone + video only

28+ day backlog

7.1%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face46.3%
Telephone36.4%
Video / online6.6%
Triage7.0%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %32.2%43.0%-10.8%
Face-to-face %46.3%58.4%-12.1%
Telephone %36.4%21.9%+14.5%
Appts per 1K358.4479.7-121.3
Triage %7.0%8.7%-1.7%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-072024-082025-080224365Same-day % · 2023-07: 54.4%Same-day % · 2023-08: 50.3%Same-day % · 2023-09: 50.3%Same-day % · 2023-10: 50.8%Same-day % · 2023-12: 53.9%Same-day % · 2024-01: 52.3%Same-day % · 2024-02: 54.3%Same-day % · 2024-03: 58.1%Same-day % · 2024-04: 56.7%Same-day % · 2024-05: 51.7%Same-day % · 2024-06: 47.2%Same-day % · 2024-07: 49.8%Same-day % · 2024-08: 44.0%Same-day % · 2024-09: 42.8%Same-day % · 2024-11: 40.5%Same-day % · 2024-12: 38.5%Same-day % · 2025-01: 33.9%Same-day % · 2025-02: 28.9%Same-day % · 2025-03: 24.6%Same-day % · 2025-04: 25.2%Same-day % · 2025-05: 28.0%Same-day % · 2025-06: 24.3%Same-day % · 2025-07: 26.2%Same-day % · 2025-08: 32.2%F2F % · 2023-07: 47.7%F2F % · 2023-08: 45.6%F2F % · 2023-09: 50.6%F2F % · 2023-10: 47.9%F2F % · 2023-12: 41.8%F2F % · 2024-01: 46.1%F2F % · 2024-02: 47.6%F2F % · 2024-03: 39.8%F2F % · 2024-04: 37.7%F2F % · 2024-05: 41.6%F2F % · 2024-06: 37.8%F2F % · 2024-07: 38.0%F2F % · 2024-08: 40.6%F2F % · 2024-09: 39.8%F2F % · 2024-11: 50.7%F2F % · 2024-12: 46.6%F2F % · 2025-01: 50.9%F2F % · 2025-02: 50.7%F2F % · 2025-03: 52.4%F2F % · 2025-04: 51.2%F2F % · 2025-05: 53.1%F2F % · 2025-06: 51.9%F2F % · 2025-07: 49.3%F2F % · 2025-08: 46.3%Phone % · 2023-07: 14.6%Phone % · 2023-08: 11.0%Phone % · 2023-09: 10.1%Phone % · 2023-10: 9.9%Phone % · 2023-12: 12.1%Phone % · 2024-01: 12.6%Phone % · 2024-02: 11.7%Phone % · 2024-03: 35.3%Phone % · 2024-04: 49.8%Phone % · 2024-05: 45.5%Phone % · 2024-06: 49.9%Phone % · 2024-07: 46.6%Phone % · 2024-08: 40.3%Phone % · 2024-09: 42.7%Phone % · 2024-11: 34.4%Phone % · 2024-12: 34.7%Phone % · 2025-01: 32.6%Phone % · 2025-02: 33.9%Phone % · 2025-03: 31.4%Phone % · 2025-04: 32.4%Phone % · 2025-05: 30.6%Phone % · 2025-06: 31.3%Phone % · 2025-07: 30.1%Phone % · 2025-08: 36.4%Video % · 2023-07: 6.9%Video % · 2023-08: 8.2%Video % · 2023-09: 5.6%Video % · 2023-10: 7.6%Video % · 2023-12: 7.8%Video % · 2024-01: 10.0%Video % · 2024-02: 8.2%Video % · 2024-03: 7.3%Video % · 2024-04: 7.3%Video % · 2024-05: 5.7%Video % · 2024-06: 6.2%Video % · 2024-07: 6.8%Video % · 2024-08: 8.9%Video % · 2024-09: 8.6%Video % · 2024-11: 5.9%Video % · 2024-12: 4.2%Video % · 2025-01: 4.4%Video % · 2025-02: 5.6%Video % · 2025-03: 5.9%Video % · 2025-04: 5.9%Video % · 2025-05: 6.0%Video % · 2025-06: 5.0%Video % · 2025-07: 7.6%Video % · 2025-08: 6.6%Triage % · 2023-07: 0.3%Triage % · 2023-08: 0.6%Triage % · 2023-09: 0.3%Triage % · 2023-10: 0.5%Triage % · 2023-12: 0.6%Triage % · 2024-01: 0.0%Triage % · 2024-02: 0.6%Triage % · 2024-03: 0.6%Triage % · 2024-04: 0.7%Triage % · 2024-05: 0.0%Triage % · 2024-06: 0.0%Triage % · 2024-07: 0.3%Triage % · 2024-08: 1.9%Triage % · 2024-09: 1.8%Triage % · 2024-11: 6.4%Triage % · 2024-12: 6.9%Triage % · 2025-01: 6.9%Triage % · 2025-02: 6.0%Triage % · 2025-03: 5.8%Triage % · 2025-04: 6.8%Triage % · 2025-05: 6.2%Triage % · 2025-06: 5.9%Triage % · 2025-07: 7.4%Triage % · 2025-08: 7.0%

NHS Digital appointments dataset · last 24 months (2023-07 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-072024-082025-083,8184,5245,2315,9372023-07: 5,732 appointments2023-08: 5,426 appointments2023-09: 5,667 appointments2023-10: 5,650 appointments2023-12: 4,439 appointments2024-01: 5,306 appointments2024-02: 5,431 appointments2024-03: 5,391 appointments2024-04: 4,879 appointments2024-05: 5,127 appointments2024-06: 4,487 appointments2024-07: 5,019 appointments2024-08: 4,023 appointments2024-09: 4,564 appointments2024-11: 5,045 appointments2024-12: 4,253 appointments2025-01: 5,245 appointments2025-02: 4,978 appointments2025-03: 4,620 appointments2025-04: 4,285 appointments2025-05: 4,273 appointments2025-06: 5,105 appointments2025-07: 5,148 appointments2025-08: 4,544 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-072024-082025-083013574134682023-07: 452.1 appts per 1,000 patients2023-08: 427.9 appts per 1,000 patients2023-09: 446.9 appts per 1,000 patients2023-10: 445.6 appts per 1,000 patients2023-12: 350.1 appts per 1,000 patients2024-01: 418.5 appts per 1,000 patients2024-02: 428.3 appts per 1,000 patients2024-03: 425.2 appts per 1,000 patients2024-04: 384.8 appts per 1,000 patients2024-05: 404.3 appts per 1,000 patients2024-06: 353.9 appts per 1,000 patients2024-07: 395.8 appts per 1,000 patients2024-08: 317.3 appts per 1,000 patients2024-09: 359.9 appts per 1,000 patients2024-11: 397.9 appts per 1,000 patients2024-12: 335.4 appts per 1,000 patients2025-01: 413.6 appts per 1,000 patients2025-02: 392.6 appts per 1,000 patients2025-03: 364.4 appts per 1,000 patients2025-04: 337.9 appts per 1,000 patients2025-05: 337 appts per 1,000 patients2025-06: 402.6 appts per 1,000 patients2025-07: 406 appts per 1,000 patients2025-08: 358.4 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%July 2023 · Same day: 54.4%July 2023 · 1 day: 6.4%July 2023 · 2–7 days: 13.0%July 2023 · 8–14 days: 18.0%July 2023 · 15–21 days: 5.3%July 2023 · 22–28 days: 2.0%July 2023 · > 28 days: 1.0%August 2023 · Same day: 50.3%August 2023 · 1 day: 7.4%August 2023 · 2–7 days: 13.6%August 2023 · 8–14 days: 18.4%August 2023 · 15–21 days: 6.2%August 2023 · 22–28 days: 2.5%August 2023 · > 28 days: 1.5%September 2023 · Same day: 50.3%September 2023 · 1 day: 6.8%September 2023 · 2–7 days: 18.6%September 2023 · 8–14 days: 11.2%September 2023 · 15–21 days: 8.3%September 2023 · 22–28 days: 3.3%September 2023 · > 28 days: 1.6%October 2023 · Same day: 50.8%October 2023 · 1 day: 6.2%October 2023 · 2–7 days: 22.5%October 2023 · 8–14 days: 11.9%October 2023 · 15–21 days: 4.7%October 2023 · 22–28 days: 2.6%October 2023 · > 28 days: 1.2%December 2023 · Same day: 53.9%December 2023 · 1 day: 6.4%December 2023 · 2–7 days: 19.2%December 2023 · 8–14 days: 12.0%December 2023 · 15–21 days: 3.9%December 2023 · 22–28 days: 2.6%December 2023 · > 28 days: 2.0%January 2024 · Same day: 52.3%January 2024 · 1 day: 8.2%January 2024 · 2–7 days: 22.4%January 2024 · 8–14 days: 11.3%January 2024 · 15–21 days: 3.3%January 2024 · 22–28 days: 1.5%January 2024 · > 28 days: 1.0%February 2024 · Same day: 54.3%February 2024 · 1 day: 4.0%February 2024 · 2–7 days: 24.2%February 2024 · 8–14 days: 11.4%February 2024 · 15–21 days: 3.0%February 2024 · 22–28 days: 1.5%February 2024 · > 28 days: 1.5%March 2024 · Same day: 58.1%March 2024 · 1 day: 4.9%March 2024 · 2–7 days: 18.9%March 2024 · 8–14 days: 11.9%March 2024 · 15–21 days: 3.1%March 2024 · 22–28 days: 1.5%March 2024 · > 28 days: 1.5%April 2024 · Same day: 56.7%April 2024 · 1 day: 6.3%April 2024 · 2–7 days: 15.0%April 2024 · 8–14 days: 14.3%April 2024 · 15–21 days: 3.8%April 2024 · 22–28 days: 2.1%April 2024 · > 28 days: 1.8%May 2024 · Same day: 51.7%May 2024 · 1 day: 6.6%May 2024 · 2–7 days: 15.7%May 2024 · 8–14 days: 12.2%May 2024 · 15–21 days: 7.6%May 2024 · 22–28 days: 3.2%May 2024 · > 28 days: 2.9%June 2024 · Same day: 47.2%June 2024 · 1 day: 6.6%June 2024 · 2–7 days: 18.6%June 2024 · 8–14 days: 16.2%June 2024 · 15–21 days: 8.1%June 2024 · 22–28 days: 2.1%June 2024 · > 28 days: 1.1%July 2024 · Same day: 49.8%July 2024 · 1 day: 6.5%July 2024 · 2–7 days: 15.1%July 2024 · 8–14 days: 10.3%July 2024 · 15–21 days: 8.5%July 2024 · 22–28 days: 6.7%July 2024 · > 28 days: 3.0%August 2024 · Same day: 44.0%August 2024 · 1 day: 5.3%August 2024 · 2–7 days: 13.2%August 2024 · 8–14 days: 11.3%August 2024 · 15–21 days: 15.7%August 2024 · 22–28 days: 5.4%August 2024 · > 28 days: 5.1%September 2024 · Same day: 42.8%September 2024 · 1 day: 6.5%September 2024 · 2–7 days: 15.7%September 2024 · 8–14 days: 14.2%September 2024 · 15–21 days: 13.0%September 2024 · 22–28 days: 5.0%September 2024 · > 28 days: 2.9%November 2024 · Same day: 40.5%November 2024 · 1 day: 15.0%November 2024 · 2–7 days: 17.2%November 2024 · 8–14 days: 7.3%November 2024 · 15–21 days: 7.9%November 2024 · 22–28 days: 6.9%November 2024 · > 28 days: 5.2%December 2024 · Same day: 38.5%December 2024 · 1 day: 13.7%December 2024 · 2–7 days: 20.4%December 2024 · 8–14 days: 14.3%December 2024 · 15–21 days: 6.9%December 2024 · 22–28 days: 2.7%December 2024 · > 28 days: 3.4%January 2025 · Same day: 33.9%January 2025 · 1 day: 10.0%January 2025 · 2–7 days: 24.4%January 2025 · 8–14 days: 14.8%January 2025 · 15–21 days: 9.8%January 2025 · 22–28 days: 4.0%January 2025 · > 28 days: 3.1%February 2025 · Same day: 28.9%February 2025 · 1 day: 11.8%February 2025 · 2–7 days: 25.5%February 2025 · 8–14 days: 11.6%February 2025 · 15–21 days: 14.0%February 2025 · 22–28 days: 5.1%February 2025 · > 28 days: 3.1%March 2025 · Same day: 24.6%March 2025 · 1 day: 7.2%March 2025 · 2–7 days: 26.5%March 2025 · 8–14 days: 13.7%March 2025 · 15–21 days: 15.3%March 2025 · 22–28 days: 8.1%March 2025 · > 28 days: 4.5%April 2025 · Same day: 25.2%April 2025 · 1 day: 8.5%April 2025 · 2–7 days: 25.1%April 2025 · 8–14 days: 17.0%April 2025 · 15–21 days: 13.0%April 2025 · 22–28 days: 5.7%April 2025 · > 28 days: 5.6%May 2025 · Same day: 28.0%May 2025 · 1 day: 11.4%May 2025 · 2–7 days: 25.0%May 2025 · 8–14 days: 14.0%May 2025 · 15–21 days: 13.6%May 2025 · 22–28 days: 5.4%May 2025 · > 28 days: 2.5%June 2025 · Same day: 24.3%June 2025 · 1 day: 10.3%June 2025 · 2–7 days: 26.6%June 2025 · 8–14 days: 13.2%June 2025 · 15–21 days: 9.4%June 2025 · 22–28 days: 9.6%June 2025 · > 28 days: 6.6%July 2025 · Same day: 26.2%July 2025 · 1 day: 7.6%July 2025 · 2–7 days: 25.8%July 2025 · 8–14 days: 14.6%July 2025 · 15–21 days: 14.8%July 2025 · 22–28 days: 7.2%July 2025 · > 28 days: 3.9%August 2025 · Same day: 32.2%August 2025 · 1 day: 6.0%August 2025 · 2–7 days: 13.6%August 2025 · 8–14 days: 15.8%August 2025 · 15–21 days: 16.2%August 2025 · 22–28 days: 9.2%August 2025 · > 28 days: 7.1%Jul '23Oct '23Feb '24May '24Aug '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

HIGHscore 75/100
  • Moderate demand
  • High DNA rate (11.2%)
  • Low same-day access (27.6%)
  • Elevated long-wait rate

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments+1.9%
Face-to-face %-2.1%
Telephone %+1.7%
Same-day %+4%
Appts per 1K+1.9%
Triage %+3.2%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, Bellevue Medical Centre saw a notable increase in appointments per thousand patients, rising to 358.4, which is 1.9% higher than the practice's trailing average. The DNA rate has also decreased by 2.2% month-on-month, now at 11.2%.

Several trends are worth noting. The percentage of same-day appointments has increased by 4% month-on-month, while the face-to-face percentage has decreased by 2.1%. Additionally, the percentage of telephone appointments has increased by 1.7% month-on-month. These shifts could indicate a change in workflow or recording policies.

To investigate these trends, review whether the increase in telephone appointments in 2025-08 aligns with any changes in staff or systems. Also, verify if the dip in face-to-face appointments in 2025-07 is due to operational pressures or a recording artefact.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

sameDayPct2025-03
value 24.6 · avg 45.5 ± 8.7
dnaRate2025-03
value 13.6 · avg 8.7 ± 1.3
sameDayPct2025-02
value 28.9 · avg 47.5 ± 7.3
dnaRate2025-02
value 11.1 · avg 8.3 ± 1.2
triagePct2025-01
value 6.9 · avg 1.7 ± 2.3
sameDayPct2025-01
value 33.9 · avg 49.2 ± 6.2
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

videoPct2025-07
5 → 7.6 (+52%)
videoPct2024-11
8.6 → 5.9 (-31.4%)
triagePct2024-11
1.8 → 6.4 (+249.9%)
videoPct2024-08
6.8 → 8.9 (+30.9%)
triagePct2024-08
0.3 → 1.9 (+629.4%)
triagePct2024-05
0.7 → 0 (-100%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

CQC inspection likelihood

highscore 71/100medium confidence
Last inspection: 2022-08-25 · 44 months ago
  • Current rating is requires improvement, and the latest CQC assessment date is 2022-08-25 (44 months ago).
  • Current rating is outside the Good/Outstanding focused-assessment profile, which lowers this specific cohort signal.
  • Model is directional: 2 supporting signals are currently unavailable.
  • CQC focused assessments reference 10 non-clinical quality statements and typically provide at least 5 working days notice.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Workforce capacity

GP FTE

10.24

Nurse FTE

2.89

Direct Patient Care FTE

2.69

Admin FTE

8.13

1 practices reporting · 100.0% coverage

Staff group mix

GP10.2 FTE · 43%
Nurse2.9 FTE · 12%
Direct Patient Care2.7 FTE · 11%
Admin8.1 FTE · 34%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP10.24 FTE · 13 headcount
Partner1.49 FTE (15%) · 2 hc
Salaried3.63 FTE (35%) · 6 hc
Training (ST/F)5.12 FTE (50%) · 5 hc
Nurses2.89 FTE · 4 headcount
Practice Nurse2.89 FTE (100%) · 4 hc
Admin / Non-clinical8.13 FTE · 9 headcount
Management2.00 FTE (25%) · 2 hc
Reception / Admin6.13 FTE (75%) · 7 hc
Direct Patient Care2.69 FTE · 5 headcount
Pharmacist1.36 FTE (51%) · 3 hc
HCA / Nursing Assistant1.33 FTE (49%) · 2 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-0305913GP · 2024-03: 10 FTEGP · 2024-04: 10 FTEGP · 2024-05: 10 FTEGP · 2024-06: 9 FTEGP · 2024-07: 10 FTEGP · 2024-08: 12 FTEGP · 2024-09: 12 FTEGP · 2024-10: 12 FTEGP · 2024-11: 12 FTEGP · 2024-12: 11 FTEGP · 2025-01: 11 FTEGP · 2025-02: 11 FTEGP · 2025-03: 11 FTEGP · 2025-04: 12 FTEGP · 2025-05: 12 FTEGP · 2025-06: 12 FTEGP · 2025-07: 12 FTEGP · 2025-08: 10 FTEGP · 2025-09: 10 FTEGP · 2025-10: 9 FTEGP · 2025-11: 9 FTEGP · 2025-12: 10 FTEGP · 2026-01: 10 FTEGP · 2026-02: 10 FTEGP · 2026-03: 10 FTENurse · 2024-03: 2 FTENurse · 2024-04: 2 FTENurse · 2024-05: 2 FTENurse · 2024-06: 2 FTENurse · 2024-07: 2 FTENurse · 2024-08: 2 FTENurse · 2024-09: 2 FTENurse · 2024-10: 2 FTENurse · 2024-11: 2 FTENurse · 2024-12: 2 FTENurse · 2025-01: 2 FTENurse · 2025-02: 2 FTENurse · 2025-03: 2 FTENurse · 2025-04: 2 FTENurse · 2025-05: 2 FTENurse · 2025-06: 2 FTENurse · 2025-07: 2 FTENurse · 2025-08: 2 FTENurse · 2025-09: 2 FTENurse · 2025-10: 3 FTENurse · 2025-11: 3 FTENurse · 2025-12: 3 FTENurse · 2026-01: 3 FTENurse · 2026-02: 3 FTENurse · 2026-03: 3 FTEDPC · 2024-03: 3 FTEDPC · 2024-04: 3 FTEDPC · 2024-05: 3 FTEDPC · 2024-06: 3 FTEDPC · 2024-07: 3 FTEDPC · 2024-08: 3 FTEDPC · 2024-09: 3 FTEDPC · 2024-10: 3 FTEDPC · 2024-11: 3 FTEDPC · 2024-12: 3 FTEDPC · 2025-01: 3 FTEDPC · 2025-02: 3 FTEDPC · 2025-03: 3 FTEDPC · 2025-04: 3 FTEDPC · 2025-05: 3 FTEDPC · 2025-06: 3 FTEDPC · 2025-07: 3 FTEDPC · 2025-08: 3 FTEDPC · 2025-09: 3 FTEDPC · 2025-10: 3 FTEDPC · 2025-11: 3 FTEDPC · 2025-12: 3 FTEDPC · 2026-01: 3 FTEDPC · 2026-02: 3 FTEDPC · 2026-03: 3 FTEAdmin · 2024-03: 6 FTEAdmin · 2024-04: 6 FTEAdmin · 2024-05: 6 FTEAdmin · 2024-06: 6 FTEAdmin · 2024-07: 8 FTEAdmin · 2024-08: 8 FTEAdmin · 2024-09: 8 FTEAdmin · 2024-10: 8 FTEAdmin · 2024-11: 8 FTEAdmin · 2024-12: 8 FTEAdmin · 2025-01: 8 FTEAdmin · 2025-02: 8 FTEAdmin · 2025-03: 8 FTEAdmin · 2025-04: 8 FTEAdmin · 2025-05: 8 FTEAdmin · 2025-06: 8 FTEAdmin · 2025-07: 8 FTEAdmin · 2025-08: 8 FTEAdmin · 2025-09: 8 FTEAdmin · 2025-10: 8 FTEAdmin · 2025-11: 8 FTEAdmin · 2025-12: 8 FTEAdmin · 2026-01: 8 FTEAdmin · 2026-02: 8 FTEAdmin · 2026-03: 8 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good55.5%
Phone easy17.3%
Website easy43.0%
100.0% coverage

Prescribing volume

0.91

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.