GP Practice

Jiggins Lane Medical Centre

M85143

Compare to

Registered patients

7,198

NHS Digital list size

GP FTE

5.04

NHS Digital workforce

Patients per GP FTE

1,428

Items per patient

1.52

prescribing volume

GPPS overall good

80.7%

patient experience

Access KPIs · August 2025

Same-day %

44.7%

Month: August 2025

Appts per 1K patients

698

all bookings (incl. triage)

Patient contacts per 1K

621

F2F + phone + video only

28+ day backlog

6.3%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face55.1%
Telephone7.6%
Video / online26.1%
Triage20.6%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %44.7%43.0%+1.7%
Face-to-face %55.1%58.4%-3.3%
Telephone %7.6%21.9%-14.3%
Appts per 1K698.1479.7+218.4
Triage %20.6%8.7%+11.9%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-072024-082025-080275380Same-day % · 2023-07: 43.6%Same-day % · 2023-08: 43.3%Same-day % · 2023-09: 40.5%Same-day % · 2023-10: 36.8%Same-day % · 2023-12: 39.4%Same-day % · 2024-01: 42.7%Same-day % · 2024-02: 42.4%Same-day % · 2024-03: 39.0%Same-day % · 2024-04: 37.1%Same-day % · 2024-05: 42.0%Same-day % · 2024-06: 43.3%Same-day % · 2024-07: 42.1%Same-day % · 2024-08: 38.5%Same-day % · 2024-09: 40.3%Same-day % · 2024-11: 37.9%Same-day % · 2024-12: 38.1%Same-day % · 2025-01: 37.2%Same-day % · 2025-02: 42.3%Same-day % · 2025-03: 43.4%Same-day % · 2025-04: 47.1%Same-day % · 2025-05: 45.2%Same-day % · 2025-06: 44.8%Same-day % · 2025-07: 45.6%Same-day % · 2025-08: 44.7%F2F % · 2023-07: 62.3%F2F % · 2023-08: 60.1%F2F % · 2023-09: 65.2%F2F % · 2023-10: 66.8%F2F % · 2023-12: 69.3%F2F % · 2024-01: 63.5%F2F % · 2024-02: 62.6%F2F % · 2024-03: 63.4%F2F % · 2024-04: 66.9%F2F % · 2024-05: 68.3%F2F % · 2024-06: 68.9%F2F % · 2024-07: 71.1%F2F % · 2024-08: 69.3%F2F % · 2024-09: 68.4%F2F % · 2024-11: 66.2%F2F % · 2024-12: 69.7%F2F % · 2025-01: 68.4%F2F % · 2025-02: 46.5%F2F % · 2025-03: 49.0%F2F % · 2025-04: 48.8%F2F % · 2025-05: 50.4%F2F % · 2025-06: 52.8%F2F % · 2025-07: 51.6%F2F % · 2025-08: 55.1%Phone % · 2023-07: 33.9%Phone % · 2023-08: 33.9%Phone % · 2023-09: 29.4%Phone % · 2023-10: 26.2%Phone % · 2023-12: 21.9%Phone % · 2024-01: 30.3%Phone % · 2024-02: 29.1%Phone % · 2024-03: 23.0%Phone % · 2024-04: 22.2%Phone % · 2024-05: 19.2%Phone % · 2024-06: 19.2%Phone % · 2024-07: 17.6%Phone % · 2024-08: 19.8%Phone % · 2024-09: 21.0%Phone % · 2024-11: 14.6%Phone % · 2024-12: 10.3%Phone % · 2025-01: 13.4%Phone % · 2025-02: 14.2%Phone % · 2025-03: 12.6%Phone % · 2025-04: 10.8%Phone % · 2025-05: 11.2%Phone % · 2025-06: 8.1%Phone % · 2025-07: 8.5%Phone % · 2025-08: 7.6%Video % · 2023-07: 0.0%Video % · 2023-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 1.5%Video % · 2024-03: 7.3%Video % · 2024-04: 7.4%Video % · 2024-05: 7.4%Video % · 2024-06: 7.2%Video % · 2024-07: 7.3%Video % · 2024-08: 6.9%Video % · 2024-09: 7.5%Video % · 2024-11: 12.8%Video % · 2024-12: 12.7%Video % · 2025-01: 13.2%Video % · 2025-02: 34.9%Video % · 2025-03: 32.1%Video % · 2025-04: 31.9%Video % · 2025-05: 27.9%Video % · 2025-06: 29.2%Video % · 2025-07: 28.5%Video % · 2025-08: 26.1%Triage % · 2023-07: 1.4%Triage % · 2023-08: 2.7%Triage % · 2023-09: 3.6%Triage % · 2023-10: 3.8%Triage % · 2023-12: 5.7%Triage % · 2024-01: 3.0%Triage % · 2024-02: 1.7%Triage % · 2024-03: 7.8%Triage % · 2024-04: 9.3%Triage % · 2024-05: 12.3%Triage % · 2024-06: 14.2%Triage % · 2024-07: 12.2%Triage % · 2024-08: 11.7%Triage % · 2024-09: 10.6%Triage % · 2024-11: 8.8%Triage % · 2024-12: 10.2%Triage % · 2025-01: 10.0%Triage % · 2025-02: 28.4%Triage % · 2025-03: 26.6%Triage % · 2025-04: 26.4%Triage % · 2025-05: 22.0%Triage % · 2025-06: 23.4%Triage % · 2025-07: 22.9%Triage % · 2025-08: 20.6%

NHS Digital appointments dataset · last 24 months (2023-07 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-072024-082025-083,2774,1725,0685,9632023-07: 4,409 appointments2023-08: 4,293 appointments2023-09: 4,396 appointments2023-10: 4,943 appointments2023-12: 3,537 appointments2024-01: 4,658 appointments2024-02: 4,508 appointments2024-03: 4,717 appointments2024-04: 5,035 appointments2024-05: 4,780 appointments2024-06: 4,767 appointments2024-07: 5,211 appointments2024-08: 4,240 appointments2024-09: 4,420 appointments2024-11: 4,775 appointments2024-12: 3,957 appointments2025-01: 4,703 appointments2025-02: 5,308 appointments2025-03: 5,703 appointments2025-04: 5,060 appointments2025-05: 5,403 appointments2025-06: 5,304 appointments2025-07: 5,654 appointments2025-08: 5,025 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-072024-082025-084555807048282023-07: 612.5 appts per 1,000 patients2023-08: 596.4 appts per 1,000 patients2023-09: 610.7 appts per 1,000 patients2023-10: 686.7 appts per 1,000 patients2023-12: 491.4 appts per 1,000 patients2024-01: 647.1 appts per 1,000 patients2024-02: 626.3 appts per 1,000 patients2024-03: 655.3 appts per 1,000 patients2024-04: 699.5 appts per 1,000 patients2024-05: 664.1 appts per 1,000 patients2024-06: 662.3 appts per 1,000 patients2024-07: 724 appts per 1,000 patients2024-08: 589.1 appts per 1,000 patients2024-09: 614.1 appts per 1,000 patients2024-11: 663.4 appts per 1,000 patients2024-12: 549.7 appts per 1,000 patients2025-01: 653.4 appts per 1,000 patients2025-02: 737.4 appts per 1,000 patients2025-03: 792.3 appts per 1,000 patients2025-04: 703 appts per 1,000 patients2025-05: 750.6 appts per 1,000 patients2025-06: 736.9 appts per 1,000 patients2025-07: 785.5 appts per 1,000 patients2025-08: 698.1 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%July 2023 · Same day: 43.6%July 2023 · 1 day: 8.8%July 2023 · 2–7 days: 24.0%July 2023 · 8–14 days: 12.1%July 2023 · 15–21 days: 4.8%July 2023 · 22–28 days: 3.2%July 2023 · > 28 days: 3.5%August 2023 · Same day: 43.3%August 2023 · 1 day: 6.5%August 2023 · 2–7 days: 23.4%August 2023 · 8–14 days: 14.4%August 2023 · 15–21 days: 4.7%August 2023 · 22–28 days: 3.4%August 2023 · > 28 days: 4.3%September 2023 · Same day: 40.5%September 2023 · 1 day: 6.6%September 2023 · 2–7 days: 21.3%September 2023 · 8–14 days: 15.2%September 2023 · 15–21 days: 7.5%September 2023 · 22–28 days: 3.3%September 2023 · > 28 days: 5.6%October 2023 · Same day: 36.8%October 2023 · 1 day: 4.6%October 2023 · 2–7 days: 17.2%October 2023 · 8–14 days: 20.4%October 2023 · 15–21 days: 9.7%October 2023 · 22–28 days: 6.4%October 2023 · > 28 days: 5.0%December 2023 · Same day: 39.4%December 2023 · 1 day: 5.3%December 2023 · 2–7 days: 24.5%December 2023 · 8–14 days: 12.1%December 2023 · 15–21 days: 9.2%December 2023 · 22–28 days: 5.1%December 2023 · > 28 days: 4.6%January 2024 · Same day: 42.7%January 2024 · 1 day: 5.9%January 2024 · 2–7 days: 18.1%January 2024 · 8–14 days: 15.8%January 2024 · 15–21 days: 9.3%January 2024 · 22–28 days: 4.4%January 2024 · > 28 days: 3.7%February 2024 · Same day: 42.4%February 2024 · 1 day: 6.6%February 2024 · 2–7 days: 14.3%February 2024 · 8–14 days: 14.2%February 2024 · 15–21 days: 14.8%February 2024 · 22–28 days: 4.4%February 2024 · > 28 days: 3.2%March 2024 · Same day: 39.0%March 2024 · 1 day: 10.6%March 2024 · 2–7 days: 15.2%March 2024 · 8–14 days: 11.7%March 2024 · 15–21 days: 14.9%March 2024 · 22–28 days: 4.8%March 2024 · > 28 days: 3.8%April 2024 · Same day: 37.1%April 2024 · 1 day: 9.8%April 2024 · 2–7 days: 16.1%April 2024 · 8–14 days: 15.0%April 2024 · 15–21 days: 12.8%April 2024 · 22–28 days: 5.1%April 2024 · > 28 days: 4.2%May 2024 · Same day: 42.0%May 2024 · 1 day: 10.3%May 2024 · 2–7 days: 12.3%May 2024 · 8–14 days: 12.9%May 2024 · 15–21 days: 12.2%May 2024 · 22–28 days: 5.9%May 2024 · > 28 days: 4.4%June 2024 · Same day: 43.3%June 2024 · 1 day: 10.5%June 2024 · 2–7 days: 12.8%June 2024 · 8–14 days: 14.2%June 2024 · 15–21 days: 11.3%June 2024 · 22–28 days: 4.5%June 2024 · > 28 days: 3.4%July 2024 · Same day: 42.1%July 2024 · 1 day: 9.4%July 2024 · 2–7 days: 13.9%July 2024 · 8–14 days: 18.8%July 2024 · 15–21 days: 7.9%July 2024 · 22–28 days: 4.8%July 2024 · > 28 days: 3.1%August 2024 · Same day: 38.5%August 2024 · 1 day: 8.6%August 2024 · 2–7 days: 17.4%August 2024 · 8–14 days: 18.8%August 2024 · 15–21 days: 9.0%August 2024 · 22–28 days: 4.5%August 2024 · > 28 days: 3.3%September 2024 · Same day: 40.3%September 2024 · 1 day: 9.1%September 2024 · 2–7 days: 17.8%September 2024 · 8–14 days: 15.0%September 2024 · 15–21 days: 9.3%September 2024 · 22–28 days: 5.2%September 2024 · > 28 days: 3.3%November 2024 · Same day: 37.9%November 2024 · 1 day: 9.2%November 2024 · 2–7 days: 21.3%November 2024 · 8–14 days: 14.3%November 2024 · 15–21 days: 9.6%November 2024 · 22–28 days: 5.1%November 2024 · > 28 days: 2.6%December 2024 · Same day: 38.1%December 2024 · 1 day: 8.1%December 2024 · 2–7 days: 17.6%December 2024 · 8–14 days: 15.5%December 2024 · 15–21 days: 11.5%December 2024 · 22–28 days: 5.0%December 2024 · > 28 days: 4.1%January 2025 · Same day: 37.2%January 2025 · 1 day: 7.7%January 2025 · 2–7 days: 16.1%January 2025 · 8–14 days: 15.2%January 2025 · 15–21 days: 11.1%January 2025 · 22–28 days: 7.4%January 2025 · > 28 days: 5.3%February 2025 · Same day: 42.3%February 2025 · 1 day: 10.0%February 2025 · 2–7 days: 21.3%February 2025 · 8–14 days: 14.4%February 2025 · 15–21 days: 3.8%February 2025 · 22–28 days: 4.4%February 2025 · > 28 days: 3.8%March 2025 · Same day: 43.4%March 2025 · 1 day: 8.8%March 2025 · 2–7 days: 22.7%March 2025 · 8–14 days: 13.6%March 2025 · 15–21 days: 4.3%March 2025 · 22–28 days: 4.4%March 2025 · > 28 days: 2.9%April 2025 · Same day: 47.1%April 2025 · 1 day: 9.4%April 2025 · 2–7 days: 17.8%April 2025 · 8–14 days: 12.4%April 2025 · 15–21 days: 5.9%April 2025 · 22–28 days: 3.6%April 2025 · > 28 days: 3.8%May 2025 · Same day: 45.2%May 2025 · 1 day: 9.6%May 2025 · 2–7 days: 18.2%May 2025 · 8–14 days: 13.0%May 2025 · 15–21 days: 4.4%May 2025 · 22–28 days: 3.4%May 2025 · > 28 days: 6.3%June 2025 · Same day: 44.8%June 2025 · 1 day: 8.5%June 2025 · 2–7 days: 17.4%June 2025 · 8–14 days: 14.8%June 2025 · 15–21 days: 6.1%June 2025 · 22–28 days: 5.5%June 2025 · > 28 days: 2.9%July 2025 · Same day: 45.6%July 2025 · 1 day: 9.7%July 2025 · 2–7 days: 18.2%July 2025 · 8–14 days: 8.0%July 2025 · 15–21 days: 8.8%July 2025 · 22–28 days: 4.3%July 2025 · > 28 days: 5.4%August 2025 · Same day: 44.7%August 2025 · 1 day: 7.8%August 2025 · 2–7 days: 16.1%August 2025 · 8–14 days: 11.1%August 2025 · 15–21 days: 6.8%August 2025 · 22–28 days: 7.2%August 2025 · > 28 days: 6.3%Jul '23Oct '23Feb '24May '24Aug '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

MEDIUMscore 49/100
  • Very high demand (>500 appts/1K)

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-0.9%
Face-to-face %+2.3%
Telephone %-10.2%
Same-day %+0.1%
Appts per 1K-0.9%
Triage %-4.7%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, the face-to-face percentage stands out at 55.1%, which is above the practice's trailing average. This suggests an increase in in-person consultations compared to previous months.

Several trends are worth noting. The DNA rate has been rising, with a 1.9% slope over the past months. The phone percentage has been decreasing, with a -10.2% slope. Also, the video percentage saw a significant increase in 2025-02, rising by 164.4%.

To confirm these trends, review the DNA rate increase for any underlying issues. Investigate the drop in phone consultations to understand if it aligns with any policy changes or patient preferences. Also, verify the sharp rise in video consultations in 2025-02 to ensure it reflects actual usage rather than a recording issue.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

dnaRate2025-05
value 4 · avg 4.9 ± 0.4
sameDayPct2025-04
value 47.1 · avg 40.1 ± 2.3
f2fPct2025-04
value 48.8 · avg 64.7 ± 7.8
dnaRate2025-04
value 4.2 · avg 5 ± 0.4
triagePct2025-03
value 26.6 · avg 11.4 ± 5.9
f2fPct2025-03
value 49 · avg 65.8 ± 6.3
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

videoPct2025-02
13.2 → 34.9 (+164.4%)
triagePct2025-02
10 → 28.4 (+183.9%)
phonePct2025-01
10.3 → 13.4 (+30.1%)
videoPct2024-11
7.5 → 12.8 (+70.7%)
phonePct2024-11
21 → 14.6 (-30.5%)
triagePct2024-05
9.3 → 12.3 (+32.4%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

CQC inspection likelihood

mediumscore 47/100medium confidence
Last inspection: 2024-03-28 · 25 months ago
  • Current rating is outstanding, and the latest CQC assessment date is 2024-03-28 (25 months ago).
  • Report date falls outside the 2017–2022 focused-assessment window signal.
  • Model is directional: 3 supporting signals are currently unavailable.
  • CQC focused assessments reference 10 non-clinical quality statements and typically provide at least 5 working days notice.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Workforce capacity

GP FTE

5.04

Nurse FTE

2.08

Direct Patient Care FTE

2.63

Admin FTE

5.17

1 practices reporting · 100.0% coverage

Staff group mix

GP5.0 FTE · 34%
Nurse2.1 FTE · 14%
Direct Patient Care2.6 FTE · 18%
Admin5.2 FTE · 35%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP5.05 FTE · 7 headcount
Partner2.53 FTE (50%) · 3 hc
Salaried0.89 FTE (18%) · 2 hc
Training (ST/F)1.07 FTE (21%) · 1 hc
Retainer0.56 FTE (11%) · 1 hc
Nurses2.08 FTE · 3 headcount
Practice Nurse2.08 FTE (100%) · 3 hc
Admin / Non-clinical5.17 FTE · 8 headcount
Management0.99 FTE (19%) · 1 hc
Reception / Admin4.18 FTE (81%) · 7 hc
Direct Patient Care2.63 FTE · 3 headcount
Other2.63 FTE (100%) · 3 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-032357GP · 2024-03: 6 FTEGP · 2024-04: 6 FTEGP · 2024-05: 6 FTEGP · 2024-06: 6 FTEGP · 2024-07: 6 FTEGP · 2024-08: 5 FTEGP · 2024-09: 5 FTEGP · 2024-10: 5 FTEGP · 2024-11: 5 FTEGP · 2024-12: 5 FTEGP · 2025-01: 5 FTEGP · 2025-02: 5 FTEGP · 2025-03: 5 FTEGP · 2025-04: 5 FTEGP · 2025-05: 5 FTEGP · 2025-06: 5 FTEGP · 2025-07: 5 FTEGP · 2025-08: 5 FTEGP · 2025-09: 5 FTEGP · 2025-10: 5 FTEGP · 2025-11: 5 FTEGP · 2025-12: 5 FTEGP · 2026-01: 5 FTEGP · 2026-02: 5 FTEGP · 2026-03: 5 FTENurse · 2024-03: 2 FTENurse · 2024-04: 2 FTENurse · 2024-05: 2 FTENurse · 2024-06: 2 FTENurse · 2024-07: 2 FTENurse · 2024-08: 2 FTENurse · 2024-09: 2 FTENurse · 2024-10: 2 FTENurse · 2024-11: 2 FTENurse · 2024-12: 2 FTENurse · 2025-01: 2 FTENurse · 2025-02: 2 FTENurse · 2025-03: 2 FTENurse · 2025-04: 2 FTENurse · 2025-05: 2 FTENurse · 2025-06: 2 FTENurse · 2025-07: 2 FTENurse · 2025-08: 2 FTENurse · 2025-09: 2 FTENurse · 2025-10: 2 FTENurse · 2025-11: 2 FTENurse · 2025-12: 2 FTENurse · 2026-01: 2 FTENurse · 2026-02: 2 FTENurse · 2026-03: 2 FTEDPC · 2024-03: 3 FTEDPC · 2024-04: 3 FTEDPC · 2024-05: 3 FTEDPC · 2024-06: 3 FTEDPC · 2024-07: 3 FTEDPC · 2024-08: 3 FTEDPC · 2024-09: 3 FTEDPC · 2024-10: 3 FTEDPC · 2024-11: 3 FTEDPC · 2024-12: 3 FTEDPC · 2025-01: 3 FTEDPC · 2025-02: 3 FTEDPC · 2025-03: 3 FTEDPC · 2025-04: 3 FTEDPC · 2025-05: 3 FTEDPC · 2025-06: 3 FTEDPC · 2025-07: 3 FTEDPC · 2025-08: 3 FTEDPC · 2025-09: 3 FTEDPC · 2025-10: 3 FTEDPC · 2025-11: 3 FTEDPC · 2025-12: 3 FTEDPC · 2026-01: 3 FTEDPC · 2026-02: 3 FTEDPC · 2026-03: 3 FTEAdmin · 2024-03: 5 FTEAdmin · 2024-04: 5 FTEAdmin · 2024-05: 5 FTEAdmin · 2024-06: 5 FTEAdmin · 2024-07: 5 FTEAdmin · 2024-08: 5 FTEAdmin · 2024-09: 5 FTEAdmin · 2024-10: 5 FTEAdmin · 2024-11: 5 FTEAdmin · 2024-12: 5 FTEAdmin · 2025-01: 5 FTEAdmin · 2025-02: 5 FTEAdmin · 2025-03: 5 FTEAdmin · 2025-04: 5 FTEAdmin · 2025-05: 5 FTEAdmin · 2025-06: 5 FTEAdmin · 2025-07: 5 FTEAdmin · 2025-08: 5 FTEAdmin · 2025-09: 5 FTEAdmin · 2025-10: 5 FTEAdmin · 2025-11: 5 FTEAdmin · 2025-12: 5 FTEAdmin · 2026-01: 5 FTEAdmin · 2026-02: 5 FTEAdmin · 2026-03: 5 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good80.7%
Phone easy23.6%
Website easy65.9%
100.0% coverage

Prescribing volume

1.52

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.