GP Practice

Cavendish Medical Practice

M85642

Compare to

Registered patients

5,950

NHS Digital list size

GP FTE

3.52

NHS Digital workforce

Patients per GP FTE

1,690

Items per patient

1.7

prescribing volume

GPPS overall good

65.9%

patient experience

Access KPIs · August 2025

Same-day %

38.8%

Month: August 2025

Appts per 1K patients

511

all bookings (incl. triage)

Patient contacts per 1K

504

F2F + phone + video only

28+ day backlog

0.2%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face49.9%
Telephone22.0%
Video / online26.9%
Triage32.4%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %38.8%43.0%-4.2%
Face-to-face %49.9%58.4%-8.5%
Telephone %22.0%21.9%+0.1%
Appts per 1K510.8479.7+31.1
Triage %32.4%8.7%+23.7%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-072024-082025-080234770Same-day % · 2023-07: 36.5%Same-day % · 2023-08: 32.0%Same-day % · 2023-09: 32.7%Same-day % · 2023-10: 40.0%Same-day % · 2023-12: 38.0%Same-day % · 2024-01: 38.3%Same-day % · 2024-02: 40.9%Same-day % · 2024-03: 39.6%Same-day % · 2024-04: 36.1%Same-day % · 2024-05: 31.2%Same-day % · 2024-06: 36.0%Same-day % · 2024-07: 40.6%Same-day % · 2024-08: 44.7%Same-day % · 2024-09: 38.0%Same-day % · 2024-11: 39.4%Same-day % · 2024-12: 36.7%Same-day % · 2025-01: 37.2%Same-day % · 2025-02: 34.2%Same-day % · 2025-03: 37.6%Same-day % · 2025-04: 36.0%Same-day % · 2025-05: 37.1%Same-day % · 2025-06: 38.4%Same-day % · 2025-07: 34.4%Same-day % · 2025-08: 38.8%F2F % · 2023-07: 62.9%F2F % · 2023-08: 59.6%F2F % · 2023-09: 61.0%F2F % · 2023-10: 62.2%F2F % · 2023-12: 60.0%F2F % · 2024-01: 57.6%F2F % · 2024-02: 56.4%F2F % · 2024-03: 49.2%F2F % · 2024-04: 49.9%F2F % · 2024-05: 53.9%F2F % · 2024-06: 47.4%F2F % · 2024-07: 44.9%F2F % · 2024-08: 46.0%F2F % · 2024-09: 48.3%F2F % · 2024-11: 48.8%F2F % · 2024-12: 47.6%F2F % · 2025-01: 45.3%F2F % · 2025-02: 49.2%F2F % · 2025-03: 48.5%F2F % · 2025-04: 49.3%F2F % · 2025-05: 48.1%F2F % · 2025-06: 47.4%F2F % · 2025-07: 47.6%F2F % · 2025-08: 49.9%Phone % · 2023-07: 36.7%Phone % · 2023-08: 39.9%Phone % · 2023-09: 38.0%Phone % · 2023-10: 36.1%Phone % · 2023-12: 36.1%Phone % · 2024-01: 34.9%Phone % · 2024-02: 34.5%Phone % · 2024-03: 36.6%Phone % · 2024-04: 34.0%Phone % · 2024-05: 30.7%Phone % · 2024-06: 31.8%Phone % · 2024-07: 30.6%Phone % · 2024-08: 27.4%Phone % · 2024-09: 27.9%Phone % · 2024-11: 26.8%Phone % · 2024-12: 28.2%Phone % · 2025-01: 27.7%Phone % · 2025-02: 25.6%Phone % · 2025-03: 23.1%Phone % · 2025-04: 22.7%Phone % · 2025-05: 23.4%Phone % · 2025-06: 26.3%Phone % · 2025-07: 23.7%Phone % · 2025-08: 22.0%Video % · 2023-07: 0.0%Video % · 2023-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-12: 3.3%Video % · 2024-01: 6.7%Video % · 2024-02: 8.3%Video % · 2024-03: 13.2%Video % · 2024-04: 15.6%Video % · 2024-05: 14.7%Video % · 2024-06: 13.5%Video % · 2024-07: 23.9%Video % · 2024-08: 25.8%Video % · 2024-09: 23.5%Video % · 2024-11: 23.6%Video % · 2024-12: 23.4%Video % · 2025-01: 25.3%Video % · 2025-02: 24.5%Video % · 2025-03: 27.5%Video % · 2025-04: 27.2%Video % · 2025-05: 26.2%Video % · 2025-06: 25.2%Video % · 2025-07: 28.1%Video % · 2025-08: 26.9%Triage % · 2023-07: 29.4%Triage % · 2023-08: 35.9%Triage % · 2023-09: 36.9%Triage % · 2023-10: 47.7%Triage % · 2023-12: 38.5%Triage % · 2024-01: 38.7%Triage % · 2024-02: 41.0%Triage % · 2024-03: 44.3%Triage % · 2024-04: 42.2%Triage % · 2024-05: 45.0%Triage % · 2024-06: 41.6%Triage % · 2024-07: 43.9%Triage % · 2024-08: 38.6%Triage % · 2024-09: 35.7%Triage % · 2024-11: 34.8%Triage % · 2024-12: 33.2%Triage % · 2025-01: 33.9%Triage % · 2025-02: 35.3%Triage % · 2025-03: 34.9%Triage % · 2025-04: 34.2%Triage % · 2025-05: 35.4%Triage % · 2025-06: 35.0%Triage % · 2025-07: 34.1%Triage % · 2025-08: 32.4%

NHS Digital appointments dataset · last 24 months (2023-07 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-072024-082025-082,2822,7463,2103,6742023-07: 2,417 appointments2023-08: 2,680 appointments2023-09: 3,213 appointments2023-10: 3,244 appointments2023-12: 2,569 appointments2024-01: 3,111 appointments2024-02: 2,964 appointments2024-03: 2,695 appointments2024-04: 2,500 appointments2024-05: 2,683 appointments2024-06: 2,776 appointments2024-07: 3,094 appointments2024-08: 2,705 appointments2024-09: 3,083 appointments2024-11: 2,943 appointments2024-12: 2,966 appointments2025-01: 3,290 appointments2025-02: 3,086 appointments2025-03: 2,859 appointments2025-04: 2,919 appointments2025-05: 3,079 appointments2025-06: 3,272 appointments2025-07: 3,539 appointments2025-08: 3,039 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-072024-082025-083844625396172023-07: 406.2 appts per 1,000 patients2023-08: 450.4 appts per 1,000 patients2023-09: 540 appts per 1,000 patients2023-10: 545.2 appts per 1,000 patients2023-12: 431.8 appts per 1,000 patients2024-01: 522.9 appts per 1,000 patients2024-02: 498.2 appts per 1,000 patients2024-03: 452.9 appts per 1,000 patients2024-04: 420.2 appts per 1,000 patients2024-05: 450.9 appts per 1,000 patients2024-06: 466.6 appts per 1,000 patients2024-07: 520 appts per 1,000 patients2024-08: 454.6 appts per 1,000 patients2024-09: 518.2 appts per 1,000 patients2024-11: 494.6 appts per 1,000 patients2024-12: 498.5 appts per 1,000 patients2025-01: 552.9 appts per 1,000 patients2025-02: 518.7 appts per 1,000 patients2025-03: 480.5 appts per 1,000 patients2025-04: 490.6 appts per 1,000 patients2025-05: 517.5 appts per 1,000 patients2025-06: 549.9 appts per 1,000 patients2025-07: 594.8 appts per 1,000 patients2025-08: 510.8 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%July 2023 · Same day: 36.5%July 2023 · 1 day: 12.1%July 2023 · 2–7 days: 24.4%July 2023 · 8–14 days: 26.4%July 2023 · 15–21 days: 0.5%August 2023 · Same day: 32.0%August 2023 · 1 day: 12.4%August 2023 · 2–7 days: 26.0%August 2023 · 8–14 days: 25.9%August 2023 · 15–21 days: 3.0%August 2023 · 22–28 days: 0.5%August 2023 · > 28 days: 0.1%September 2023 · Same day: 32.7%September 2023 · 1 day: 15.2%September 2023 · 2–7 days: 25.6%September 2023 · 8–14 days: 24.8%September 2023 · 15–21 days: 1.6%September 2023 · 22–28 days: 0.2%October 2023 · Same day: 40.0%October 2023 · 1 day: 11.9%October 2023 · 2–7 days: 26.0%October 2023 · 8–14 days: 19.9%October 2023 · 15–21 days: 1.9%October 2023 · 22–28 days: 0.3%December 2023 · Same day: 38.0%December 2023 · 1 day: 11.7%December 2023 · 2–7 days: 27.3%December 2023 · 8–14 days: 19.3%December 2023 · 15–21 days: 3.7%January 2024 · Same day: 38.3%January 2024 · 1 day: 13.3%January 2024 · 2–7 days: 28.8%January 2024 · 8–14 days: 16.5%January 2024 · 15–21 days: 2.6%January 2024 · 22–28 days: 0.4%January 2024 · > 28 days: 0.2%February 2024 · Same day: 40.9%February 2024 · 1 day: 12.8%February 2024 · 2–7 days: 23.5%February 2024 · 8–14 days: 20.5%February 2024 · 15–21 days: 1.7%February 2024 · 22–28 days: 0.4%February 2024 · > 28 days: 0.1%March 2024 · Same day: 39.6%March 2024 · 1 day: 11.8%March 2024 · 2–7 days: 26.6%March 2024 · 8–14 days: 19.8%March 2024 · 15–21 days: 1.4%March 2024 · 22–28 days: 0.3%March 2024 · > 28 days: 0.4%April 2024 · Same day: 36.1%April 2024 · 1 day: 12.2%April 2024 · 2–7 days: 28.8%April 2024 · 8–14 days: 20.8%April 2024 · 15–21 days: 2.0%April 2024 · 22–28 days: 0.1%May 2024 · Same day: 31.2%May 2024 · 1 day: 14.3%May 2024 · 2–7 days: 25.3%May 2024 · 8–14 days: 27.0%May 2024 · 15–21 days: 1.9%May 2024 · 22–28 days: 0.2%June 2024 · Same day: 36.0%June 2024 · 1 day: 12.9%June 2024 · 2–7 days: 27.5%June 2024 · 8–14 days: 21.2%June 2024 · 15–21 days: 1.5%June 2024 · 22–28 days: 0.8%July 2024 · Same day: 40.6%July 2024 · 1 day: 12.4%July 2024 · 2–7 days: 24.1%July 2024 · 8–14 days: 20.6%July 2024 · 15–21 days: 1.6%July 2024 · 22–28 days: 0.6%July 2024 · > 28 days: 0.2%August 2024 · Same day: 44.7%August 2024 · 1 day: 14.6%August 2024 · 2–7 days: 22.4%August 2024 · 8–14 days: 16.9%August 2024 · 15–21 days: 1.0%August 2024 · 22–28 days: 0.3%September 2024 · Same day: 38.0%September 2024 · 1 day: 11.8%September 2024 · 2–7 days: 29.4%September 2024 · 8–14 days: 19.6%September 2024 · 15–21 days: 1.0%September 2024 · 22–28 days: 0.2%November 2024 · Same day: 39.4%November 2024 · 1 day: 12.3%November 2024 · 2–7 days: 22.1%November 2024 · 8–14 days: 23.8%November 2024 · 15–21 days: 2.4%November 2024 · 22–28 days: 0.1%December 2024 · Same day: 36.7%December 2024 · 1 day: 12.9%December 2024 · 2–7 days: 22.5%December 2024 · 8–14 days: 23.2%December 2024 · 15–21 days: 4.1%December 2024 · 22–28 days: 0.4%December 2024 · > 28 days: 0.2%January 2025 · Same day: 37.2%January 2025 · 1 day: 13.1%January 2025 · 2–7 days: 25.2%January 2025 · 8–14 days: 20.0%January 2025 · 15–21 days: 3.7%January 2025 · 22–28 days: 0.8%February 2025 · Same day: 34.2%February 2025 · 1 day: 11.8%February 2025 · 2–7 days: 28.1%February 2025 · 8–14 days: 22.9%February 2025 · 15–21 days: 2.7%February 2025 · 22–28 days: 0.1%February 2025 · > 28 days: 0.1%March 2025 · Same day: 37.6%March 2025 · 1 day: 12.7%March 2025 · 2–7 days: 25.1%March 2025 · 8–14 days: 19.6%March 2025 · 15–21 days: 4.9%March 2025 · 22–28 days: 0.1%April 2025 · Same day: 36.0%April 2025 · 1 day: 14.5%April 2025 · 2–7 days: 28.1%April 2025 · 8–14 days: 20.0%April 2025 · 15–21 days: 1.4%May 2025 · Same day: 37.1%May 2025 · 1 day: 11.5%May 2025 · 2–7 days: 27.4%May 2025 · 8–14 days: 21.5%May 2025 · 15–21 days: 2.6%June 2025 · Same day: 38.4%June 2025 · 1 day: 11.7%June 2025 · 2–7 days: 23.4%June 2025 · 8–14 days: 24.8%June 2025 · 15–21 days: 1.6%June 2025 · 22–28 days: 0.1%July 2025 · Same day: 34.4%July 2025 · 1 day: 13.3%July 2025 · 2–7 days: 25.5%July 2025 · 8–14 days: 25.8%July 2025 · 15–21 days: 1.0%July 2025 · 22–28 days: 0.1%August 2025 · Same day: 38.8%August 2025 · 1 day: 12.9%August 2025 · 2–7 days: 22.7%August 2025 · 8–14 days: 24.7%August 2025 · 15–21 days: 0.5%August 2025 · 22–28 days: 0.1%August 2025 · > 28 days: 0.2%Jul '23Oct '23Feb '24May '24Aug '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

MEDIUMscore 55/100
  • Very high demand (>500 appts/1K)
  • Elevated DNA rate (6.1%)
  • Below-average same-day access

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments+2.7%
Face-to-face %+0.1%
Telephone %0%
Same-day %+0.2%
Appts per 1K+2.7%
Triage %-1.1%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

In August 2025, Cavendish Medical Practice saw a notable increase in total appointments, rising to 510.8 per 1,000 patients from their trailing average. This rise is consistent with the upward trend in the number of appointments per thousand patients over the past months.

Several trends and shifts have emerged. The DNA rate has been increasing, with a slope of 2.3, indicating a potential rise in missed appointments. The triage percentage has been decreasing, with a slope of -1.1, suggesting a shift in how appointments are being managed. The video percentage saw a significant increase in March 2024, rising by 59%.

To investigate these trends, the practice manager should review the DNA rate to understand the reasons behind the increase. Additionally, examining the triage percentage trend could provide insights into changes in appointment management. The significant rise in video appointments in March 2024 should be reviewed to see if it aligns with any system changes or policy shifts.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

total2025-07
value 3539 · avg 3006 ± 172
phonePct2025-03
value 23.1 · avg 30.2 ± 3.3
total2025-01
value 3290 · avg 2840.8 ± 203.3
triagePct2024-12
value 33.2 · avg 41 ± 3.7
sameDayPct2024-08
value 44.7 · avg 36.8 ± 3.2
phonePct2024-08
value 27.4 · avg 35 ± 2.7
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

videoPct2024-07
13.5 → 23.9 (+77%)
videoPct2024-03
8.3 → 13.2 (+59%)
videoPct2024-01
3.3 → 6.7 (+103%)
triagePct2023-04
7.2 → 23.1 (+221.3%)
triagePct2023-03
2.1 → 7.2 (+236.9%)
triagePct2023-01
3.5 → 2.5 (-30%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

CQC inspection likelihood

mediumscore 51/100medium confidence
Last inspection: 2023-11-28 · 29 months ago
  • Current rating is good, and the latest CQC assessment date is 2023-11-28 (29 months ago).
  • Report date falls outside the 2017–2022 focused-assessment window signal.
  • Model is directional: 2 supporting signals are currently unavailable.
  • CQC focused assessments reference 10 non-clinical quality statements and typically provide at least 5 working days notice.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Workforce capacity

GP FTE

3.52

Nurse FTE

1

Direct Patient Care FTE

1.95

Admin FTE

4.71

1 practices reporting · 100.0% coverage

Staff group mix

GP3.5 FTE · 31%
Nurse1.0 FTE · 9%
Direct Patient Care1.9 FTE · 17%
Admin4.7 FTE · 42%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP3.52 FTE · 5 headcount
Partner2.00 FTE (57%) · 2 hc
Locum1.52 FTE (43%) · 3 hc
Nurses1.00 FTE · 2 headcount
Practice Nurse1.00 FTE (100%) · 2 hc
Admin / Non-clinical4.71 FTE · 8 headcount
Management0.88 FTE (19%) · 1 hc
Reception / Admin2.71 FTE (58%) · 4 hc
Other1.12 FTE (24%) · 3 hc
Direct Patient Care1.96 FTE · 4 headcount
Pharmacist0.50 FTE (26%) · 1 hc
HCA / Nursing Assistant0.27 FTE (14%) · 1 hc
Physiotherapist0.19 FTE (10%) · 1 hc
Other1.00 FTE (51%) · 1 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-030246GP · 2024-03: 4 FTEGP · 2024-04: 4 FTEGP · 2024-05: 4 FTEGP · 2024-06: 4 FTEGP · 2024-07: 4 FTEGP · 2024-08: 4 FTEGP · 2024-09: 4 FTEGP · 2024-10: 4 FTEGP · 2024-11: 4 FTEGP · 2024-12: 4 FTEGP · 2025-01: 4 FTEGP · 2025-02: 4 FTEGP · 2025-03: 4 FTEGP · 2025-04: 4 FTEGP · 2025-05: 4 FTEGP · 2025-06: 4 FTEGP · 2025-07: 4 FTEGP · 2025-08: 4 FTEGP · 2025-09: 4 FTEGP · 2025-10: 4 FTEGP · 2025-11: 4 FTEGP · 2025-12: 4 FTEGP · 2026-01: 4 FTEGP · 2026-02: 4 FTEGP · 2026-03: 4 FTENurse · 2024-03: 1 FTENurse · 2024-04: 1 FTENurse · 2024-05: 1 FTENurse · 2024-06: 1 FTENurse · 2024-07: 1 FTENurse · 2024-08: 1 FTENurse · 2024-09: 1 FTENurse · 2024-10: 1 FTENurse · 2024-11: 1 FTENurse · 2024-12: 1 FTENurse · 2025-01: 1 FTENurse · 2025-02: 1 FTENurse · 2025-03: 1 FTENurse · 2025-04: 1 FTENurse · 2025-05: 1 FTENurse · 2025-06: 1 FTENurse · 2025-07: 1 FTENurse · 2025-08: 1 FTENurse · 2025-09: 1 FTENurse · 2025-10: 1 FTENurse · 2025-11: 1 FTENurse · 2025-12: 1 FTENurse · 2026-01: 1 FTENurse · 2026-02: 1 FTENurse · 2026-03: 1 FTEDPC · 2024-03: 2 FTEDPC · 2024-04: 2 FTEDPC · 2024-05: 2 FTEDPC · 2024-06: 2 FTEDPC · 2024-07: 2 FTEDPC · 2024-08: 2 FTEDPC · 2024-09: 2 FTEDPC · 2024-10: 2 FTEDPC · 2024-11: 2 FTEDPC · 2024-12: 2 FTEDPC · 2025-01: 2 FTEDPC · 2025-02: 2 FTEDPC · 2025-03: 2 FTEDPC · 2025-04: 2 FTEDPC · 2025-05: 2 FTEDPC · 2025-06: 2 FTEDPC · 2025-07: 2 FTEDPC · 2025-08: 2 FTEDPC · 2025-09: 2 FTEDPC · 2025-10: 2 FTEDPC · 2025-11: 2 FTEDPC · 2025-12: 2 FTEDPC · 2026-01: 2 FTEDPC · 2026-02: 2 FTEDPC · 2026-03: 2 FTEAdmin · 2024-03: 5 FTEAdmin · 2024-04: 5 FTEAdmin · 2024-05: 5 FTEAdmin · 2024-06: 5 FTEAdmin · 2024-07: 5 FTEAdmin · 2024-08: 4 FTEAdmin · 2024-09: 5 FTEAdmin · 2024-10: 5 FTEAdmin · 2024-11: 5 FTEAdmin · 2024-12: 5 FTEAdmin · 2025-01: 5 FTEAdmin · 2025-02: 5 FTEAdmin · 2025-03: 5 FTEAdmin · 2025-04: 5 FTEAdmin · 2025-05: 5 FTEAdmin · 2025-06: 5 FTEAdmin · 2025-07: 5 FTEAdmin · 2025-08: 5 FTEAdmin · 2025-09: 5 FTEAdmin · 2025-10: 5 FTEAdmin · 2025-11: 5 FTEAdmin · 2025-12: 5 FTEAdmin · 2026-01: 5 FTEAdmin · 2026-02: 5 FTEAdmin · 2026-03: 5 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good65.9%
Phone easy26.6%
Website easy74.4%
100.0% coverage

Prescribing volume

1.7

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.