GP Practice

Featherstone Medical Centre

M85693

Compare to

Registered patients

2,379

NHS Digital list size

GP FTE

1.17

NHS Digital workforce

Patients per GP FTE

2,033

Items per patient

1.68

prescribing volume

GPPS overall good

74.8%

patient experience

Access KPIs · August 2025

Same-day %

26.7%

Month: August 2025

Appts per 1K patients

350

all bookings (incl. triage)

Patient contacts per 1K

346

F2F + phone + video only

28+ day backlog

8.1%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face80.0%
Telephone19.0%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %26.7%43.0%-16.3%
Face-to-face %80.0%58.4%+21.6%
Telephone %19.0%21.9%-2.9%
Appts per 1K349.7479.7-130.0
Triage %0.0%8.7%-8.7%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-072024-082025-080316192Same-day % · 2023-07: 27.5%Same-day % · 2023-08: 23.6%Same-day % · 2023-09: 22.8%Same-day % · 2023-10: 23.6%Same-day % · 2023-12: 23.8%Same-day % · 2024-01: 23.9%Same-day % · 2024-02: 24.4%Same-day % · 2024-03: 25.6%Same-day % · 2024-04: 26.2%Same-day % · 2024-05: 26.3%Same-day % · 2024-06: 23.8%Same-day % · 2024-07: 23.0%Same-day % · 2024-08: 24.6%Same-day % · 2024-09: 28.3%Same-day % · 2024-11: 27.8%Same-day % · 2024-12: 28.3%Same-day % · 2025-01: 28.1%Same-day % · 2025-02: 27.3%Same-day % · 2025-03: 25.8%Same-day % · 2025-04: 26.8%Same-day % · 2025-05: 25.0%Same-day % · 2025-06: 28.3%Same-day % · 2025-07: 26.1%Same-day % · 2025-08: 26.7%F2F % · 2023-07: 77.8%F2F % · 2023-08: 72.2%F2F % · 2023-09: 74.5%F2F % · 2023-10: 72.0%F2F % · 2023-12: 74.2%F2F % · 2024-01: 76.2%F2F % · 2024-02: 73.9%F2F % · 2024-03: 76.7%F2F % · 2024-04: 78.8%F2F % · 2024-05: 76.1%F2F % · 2024-06: 79.4%F2F % · 2024-07: 76.9%F2F % · 2024-08: 76.4%F2F % · 2024-09: 78.6%F2F % · 2024-11: 82.1%F2F % · 2024-12: 78.9%F2F % · 2025-01: 77.0%F2F % · 2025-02: 78.1%F2F % · 2025-03: 79.6%F2F % · 2025-04: 77.2%F2F % · 2025-05: 80.9%F2F % · 2025-06: 77.6%F2F % · 2025-07: 78.8%F2F % · 2025-08: 80.0%Phone % · 2023-07: 22.2%Phone % · 2023-08: 27.8%Phone % · 2023-09: 25.5%Phone % · 2023-10: 27.8%Phone % · 2023-12: 25.1%Phone % · 2024-01: 23.7%Phone % · 2024-02: 25.8%Phone % · 2024-03: 23.1%Phone % · 2024-04: 20.2%Phone % · 2024-05: 23.9%Phone % · 2024-06: 20.4%Phone % · 2024-07: 22.8%Phone % · 2024-08: 22.8%Phone % · 2024-09: 21.1%Phone % · 2024-11: 17.8%Phone % · 2024-12: 21.1%Phone % · 2025-01: 22.3%Phone % · 2025-02: 21.4%Phone % · 2025-03: 20.1%Phone % · 2025-04: 22.6%Phone % · 2025-05: 18.8%Phone % · 2025-06: 22.1%Phone % · 2025-07: 20.6%Phone % · 2025-08: 19.0%Video % · 2023-07: 0.0%Video % · 2023-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.0%Video % · 2024-11: 0.0%Video % · 2024-12: 0.0%Video % · 2025-01: 0.0%Video % · 2025-02: 0.0%Video % · 2025-03: 0.0%Video % · 2025-04: 0.0%Video % · 2025-05: 0.0%Video % · 2025-06: 0.0%Video % · 2025-07: 0.0%Video % · 2025-08: 0.0%Triage % · 2023-07: 0.0%Triage % · 2023-08: 0.0%Triage % · 2023-09: 0.0%Triage % · 2023-10: 0.0%Triage % · 2023-12: 0.0%Triage % · 2024-01: 0.0%Triage % · 2024-02: 0.0%Triage % · 2024-03: 0.0%Triage % · 2024-04: 0.0%Triage % · 2024-05: 0.0%Triage % · 2024-06: 0.0%Triage % · 2024-07: 0.0%Triage % · 2024-08: 0.0%Triage % · 2024-09: 0.0%Triage % · 2024-11: 0.0%Triage % · 2024-12: 0.0%Triage % · 2025-01: 0.0%Triage % · 2025-02: 0.0%Triage % · 2025-03: 0.0%Triage % · 2025-04: 0.0%Triage % · 2025-05: 0.0%Triage % · 2025-06: 0.0%Triage % · 2025-07: 0.0%Triage % · 2025-08: 0.0%

NHS Digital appointments dataset · last 24 months (2023-07 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-072024-082025-087238721,0211,1702023-07: 935 appointments2023-08: 881 appointments2023-09: 1,033 appointments2023-10: 1,127 appointments2023-12: 797 appointments2024-01: 919 appointments2024-02: 904 appointments2024-03: 883 appointments2024-04: 852 appointments2024-05: 841 appointments2024-06: 766 appointments2024-07: 1,003 appointments2024-08: 861 appointments2024-09: 869 appointments2024-11: 910 appointments2024-12: 862 appointments2025-01: 939 appointments2025-02: 830 appointments2025-03: 900 appointments2025-04: 806 appointments2025-05: 796 appointments2025-06: 925 appointments2025-07: 945 appointments2025-08: 832 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-072024-082025-083043664294922023-07: 393 appts per 1,000 patients2023-08: 370.3 appts per 1,000 patients2023-09: 434.2 appts per 1,000 patients2023-10: 473.7 appts per 1,000 patients2023-12: 335 appts per 1,000 patients2024-01: 386.3 appts per 1,000 patients2024-02: 380 appts per 1,000 patients2024-03: 371.2 appts per 1,000 patients2024-04: 358.1 appts per 1,000 patients2024-05: 353.5 appts per 1,000 patients2024-06: 322 appts per 1,000 patients2024-07: 421.6 appts per 1,000 patients2024-08: 361.9 appts per 1,000 patients2024-09: 365.3 appts per 1,000 patients2024-11: 382.5 appts per 1,000 patients2024-12: 362.3 appts per 1,000 patients2025-01: 394.7 appts per 1,000 patients2025-02: 348.9 appts per 1,000 patients2025-03: 378.3 appts per 1,000 patients2025-04: 338.8 appts per 1,000 patients2025-05: 334.6 appts per 1,000 patients2025-06: 388.8 appts per 1,000 patients2025-07: 397.2 appts per 1,000 patients2025-08: 349.7 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%July 2023 · Same day: 27.5%July 2023 · 1 day: 2.9%July 2023 · 2–7 days: 12.0%July 2023 · 8–14 days: 4.6%July 2023 · 15–21 days: 22.6%July 2023 · 22–28 days: 23.0%July 2023 · > 28 days: 7.5%August 2023 · Same day: 23.6%August 2023 · 1 day: 4.0%August 2023 · 2–7 days: 10.0%August 2023 · 8–14 days: 6.4%August 2023 · 15–21 days: 23.7%August 2023 · 22–28 days: 24.6%August 2023 · > 28 days: 7.7%September 2023 · Same day: 22.8%September 2023 · 1 day: 3.6%September 2023 · 2–7 days: 18.4%September 2023 · 8–14 days: 20.5%September 2023 · 15–21 days: 20.2%September 2023 · 22–28 days: 9.5%September 2023 · > 28 days: 4.9%October 2023 · Same day: 23.6%October 2023 · 1 day: 4.2%October 2023 · 2–7 days: 18.0%October 2023 · 8–14 days: 14.8%October 2023 · 15–21 days: 30.9%October 2023 · 22–28 days: 5.9%October 2023 · > 28 days: 2.6%December 2023 · Same day: 23.8%December 2023 · 1 day: 2.9%December 2023 · 2–7 days: 14.6%December 2023 · 8–14 days: 21.8%December 2023 · 15–21 days: 24.5%December 2023 · 22–28 days: 6.9%December 2023 · > 28 days: 5.5%January 2024 · Same day: 23.9%January 2024 · 1 day: 3.2%January 2024 · 2–7 days: 13.7%January 2024 · 8–14 days: 20.6%January 2024 · 15–21 days: 21.3%January 2024 · 22–28 days: 11.5%January 2024 · > 28 days: 5.8%February 2024 · Same day: 24.4%February 2024 · 1 day: 3.2%February 2024 · 2–7 days: 15.7%February 2024 · 8–14 days: 21.0%February 2024 · 15–21 days: 22.2%February 2024 · 22–28 days: 7.6%February 2024 · > 28 days: 5.8%March 2024 · Same day: 25.6%March 2024 · 1 day: 4.6%March 2024 · 2–7 days: 10.5%March 2024 · 8–14 days: 18.6%March 2024 · 15–21 days: 29.8%March 2024 · 22–28 days: 7.8%March 2024 · > 28 days: 3.1%April 2024 · Same day: 26.2%April 2024 · 1 day: 4.3%April 2024 · 2–7 days: 10.8%April 2024 · 8–14 days: 15.1%April 2024 · 15–21 days: 25.6%April 2024 · 22–28 days: 13.6%April 2024 · > 28 days: 4.3%May 2024 · Same day: 26.3%May 2024 · 1 day: 4.0%May 2024 · 2–7 days: 11.8%May 2024 · 8–14 days: 15.8%May 2024 · 15–21 days: 22.5%May 2024 · 22–28 days: 13.6%May 2024 · > 28 days: 6.1%June 2024 · Same day: 23.8%June 2024 · 1 day: 4.8%June 2024 · 2–7 days: 12.1%June 2024 · 8–14 days: 10.7%June 2024 · 15–21 days: 26.1%June 2024 · 22–28 days: 14.2%June 2024 · > 28 days: 8.2%July 2024 · Same day: 23.0%July 2024 · 1 day: 3.9%July 2024 · 2–7 days: 14.9%July 2024 · 8–14 days: 18.6%July 2024 · 15–21 days: 24.8%July 2024 · 22–28 days: 11.2%July 2024 · > 28 days: 3.6%August 2024 · Same day: 24.6%August 2024 · 1 day: 3.4%August 2024 · 2–7 days: 9.9%August 2024 · 8–14 days: 14.4%August 2024 · 15–21 days: 34.0%August 2024 · 22–28 days: 9.4%August 2024 · > 28 days: 4.3%September 2024 · Same day: 28.3%September 2024 · 1 day: 3.1%September 2024 · 2–7 days: 13.5%September 2024 · 8–14 days: 7.4%September 2024 · 15–21 days: 26.1%September 2024 · 22–28 days: 15.2%September 2024 · > 28 days: 6.4%November 2024 · Same day: 27.8%November 2024 · 1 day: 3.4%November 2024 · 2–7 days: 11.3%November 2024 · 8–14 days: 22.7%November 2024 · 15–21 days: 8.5%November 2024 · 22–28 days: 9.0%November 2024 · > 28 days: 17.3%December 2024 · Same day: 28.3%December 2024 · 1 day: 3.9%December 2024 · 2–7 days: 13.2%December 2024 · 8–14 days: 21.3%December 2024 · 15–21 days: 10.3%December 2024 · 22–28 days: 7.9%December 2024 · > 28 days: 15.0%January 2025 · Same day: 28.1%January 2025 · 1 day: 5.2%January 2025 · 2–7 days: 13.3%January 2025 · 8–14 days: 25.0%January 2025 · 15–21 days: 12.2%January 2025 · 22–28 days: 7.9%January 2025 · > 28 days: 8.2%February 2025 · Same day: 27.3%February 2025 · 1 day: 4.6%February 2025 · 2–7 days: 9.9%February 2025 · 8–14 days: 22.2%February 2025 · 15–21 days: 21.8%February 2025 · 22–28 days: 7.7%February 2025 · > 28 days: 6.5%March 2025 · Same day: 25.8%March 2025 · 1 day: 3.3%March 2025 · 2–7 days: 14.0%March 2025 · 8–14 days: 21.9%March 2025 · 15–21 days: 22.4%March 2025 · 22–28 days: 5.0%March 2025 · > 28 days: 7.6%April 2025 · Same day: 26.8%April 2025 · 1 day: 4.2%April 2025 · 2–7 days: 11.7%April 2025 · 8–14 days: 11.7%April 2025 · 15–21 days: 24.3%April 2025 · 22–28 days: 12.7%April 2025 · > 28 days: 8.7%May 2025 · Same day: 25.0%May 2025 · 1 day: 3.8%May 2025 · 2–7 days: 10.4%May 2025 · 8–14 days: 11.4%May 2025 · 15–21 days: 14.9%May 2025 · 22–28 days: 22.4%May 2025 · > 28 days: 12.1%June 2025 · Same day: 28.3%June 2025 · 1 day: 3.9%June 2025 · 2–7 days: 10.1%June 2025 · 8–14 days: 14.4%June 2025 · 15–21 days: 17.0%June 2025 · 22–28 days: 18.9%June 2025 · > 28 days: 7.5%July 2025 · Same day: 26.1%July 2025 · 1 day: 3.2%July 2025 · 2–7 days: 11.7%July 2025 · 8–14 days: 12.0%July 2025 · 15–21 days: 27.3%July 2025 · 22–28 days: 9.6%July 2025 · > 28 days: 10.1%August 2025 · Same day: 26.7%August 2025 · 1 day: 4.0%August 2025 · 2–7 days: 10.6%August 2025 · 8–14 days: 10.3%August 2025 · 15–21 days: 30.8%August 2025 · 22–28 days: 9.6%August 2025 · > 28 days: 8.1%Jul '23Oct '23Feb '24May '24Aug '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

MEDIUMscore 65/100
  • Moderate demand
  • Elevated DNA rate (7.5%)
  • Low same-day access (27%)
  • Elevated long-wait rate

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments+0.7%
Face-to-face %+0.1%
Telephone %-1.1%
Same-day %+0.6%
Appts per 1K+0.7%
Triage %0%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, the DNA rate stands out at 7.5%, which is higher than the practice's trailing average. The practice is also seeing a moderate demand with a medium pressure score of 65, indicating some operational challenges.

Several trends are worth noting. The DNA rate has been decreasing since 2024-08, with a notable drop of 37.6% in 2024-08. The phone consultation percentage has been decreasing, with a significant drop of 30% in 2024-06. These shifts may reflect changes in patient preferences or operational adjustments.

To investigate further, review the DNA rate trend to understand the underlying causes of the recent decrease. Also, verify if the drop in phone consultations in 2024-06 correlates with any changes in communication policies or patient access methods.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

sameDayPct2024-11
value 27.8 · avg 24.7 ± 1.5
phonePct2024-11
value 17.8 · avg 23.5 ± 2.2
f2fPct2024-11
value 82.1 · avg 76.1 ± 2.1
sameDayPct2024-09
value 28.3 · avg 24.3 ± 1.1
dnaRate2024-07
value 11.7 · avg 8.4 ± 0.5
phonePct2024-06
value 20.4 · avg 24.8 ± 2.2
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (3)

dnaRate2024-12
6.9 → 9.5 (+37.7%)
dnaRate2024-08
11.7 → 7.3 (-37.6%)
dnaRate2024-07
7.8 → 11.7 (+50%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

Workforce capacity

GP FTE

1.17

Nurse FTE

0.32

Direct Patient Care FTE

0.27

Admin FTE

2.91

1 practices reporting · 100.0% coverage

Staff group mix

GP1.2 FTE · 25%
Nurse0.3 FTE · 7%
Direct Patient Care0.3 FTE · 6%
Admin2.9 FTE · 62%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP1.18 FTE · 2 headcount
Partner1.07 FTE (91%) · 1 hc
Locum0.11 FTE (9%) · 1 hc
Nurses0.32 FTE · 1 headcount
Practice Nurse0.32 FTE (100%) · 1 hc
Admin / Non-clinical2.91 FTE · 6 headcount
Reception / Admin2.91 FTE (100%) · 6 hc
Direct Patient Care0.27 FTE · 2 headcount
HCA / Nursing Assistant0.11 FTE (41%) · 1 hc
Other0.16 FTE (59%) · 1 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-030134GP · 2024-03: 1 FTEGP · 2024-04: 1 FTEGP · 2024-05: 1 FTEGP · 2024-06: 1 FTEGP · 2024-07: 1 FTEGP · 2024-08: 1 FTEGP · 2024-09: 1 FTEGP · 2024-10: 1 FTEGP · 2024-11: 1 FTEGP · 2024-12: 1 FTEGP · 2025-01: 1 FTEGP · 2025-02: 1 FTEGP · 2025-03: 1 FTEGP · 2025-04: 1 FTEGP · 2025-05: 1 FTEGP · 2025-06: 1 FTEGP · 2025-07: 1 FTEGP · 2025-08: 1 FTEGP · 2025-09: 1 FTEGP · 2025-10: 1 FTEGP · 2025-11: 1 FTEGP · 2025-12: 1 FTEGP · 2026-01: 1 FTEGP · 2026-02: 1 FTEGP · 2026-03: 1 FTENurse · 2024-03: 0 FTENurse · 2024-04: 0 FTENurse · 2024-05: 0 FTENurse · 2024-06: 0 FTENurse · 2024-07: 0 FTENurse · 2024-08: 0 FTENurse · 2024-09: 0 FTENurse · 2024-10: 0 FTENurse · 2024-11: 0 FTENurse · 2024-12: 0 FTENurse · 2025-01: 0 FTENurse · 2025-02: 0 FTENurse · 2025-03: 0 FTENurse · 2025-04: 0 FTENurse · 2025-05: 0 FTENurse · 2025-06: 0 FTENurse · 2025-07: 0 FTENurse · 2025-08: 0 FTENurse · 2025-09: 0 FTENurse · 2025-10: 0 FTENurse · 2025-11: 0 FTENurse · 2025-12: 0 FTENurse · 2026-01: 0 FTENurse · 2026-02: 0 FTENurse · 2026-03: 0 FTEDPC · 2024-03: 0 FTEDPC · 2024-04: 0 FTEDPC · 2024-05: 0 FTEDPC · 2024-06: 0 FTEDPC · 2024-07: 0 FTEDPC · 2024-08: 0 FTEDPC · 2024-09: 0 FTEDPC · 2024-10: 0 FTEDPC · 2024-11: 0 FTEDPC · 2024-12: 0 FTEDPC · 2025-01: 0 FTEDPC · 2025-02: 0 FTEDPC · 2025-03: 0 FTEDPC · 2025-04: 0 FTEDPC · 2025-05: 0 FTEDPC · 2025-06: 0 FTEDPC · 2025-07: 0 FTEDPC · 2025-08: 0 FTEDPC · 2025-09: 0 FTEDPC · 2025-10: 0 FTEDPC · 2025-11: 0 FTEDPC · 2025-12: 0 FTEDPC · 2026-01: 0 FTEDPC · 2026-02: 0 FTEDPC · 2026-03: 0 FTEAdmin · 2024-03: 3 FTEAdmin · 2024-04: 3 FTEAdmin · 2024-05: 3 FTEAdmin · 2024-06: 3 FTEAdmin · 2024-07: 3 FTEAdmin · 2024-08: 3 FTEAdmin · 2024-09: 3 FTEAdmin · 2024-10: 3 FTEAdmin · 2024-11: 3 FTEAdmin · 2024-12: 3 FTEAdmin · 2025-01: 3 FTEAdmin · 2025-02: 3 FTEAdmin · 2025-03: 3 FTEAdmin · 2025-04: 3 FTEAdmin · 2025-05: 3 FTEAdmin · 2025-06: 3 FTEAdmin · 2025-07: 3 FTEAdmin · 2025-08: 3 FTEAdmin · 2025-09: 3 FTEAdmin · 2025-10: 3 FTEAdmin · 2025-11: 3 FTEAdmin · 2025-12: 3 FTEAdmin · 2026-01: 3 FTEAdmin · 2026-02: 3 FTEAdmin · 2026-03: 3 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good74.8%
Phone easy30.2%
Website easy76.0%
100.0% coverage

Prescribing volume

1.68

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.