GP Practice

Druid Group - Emc Surgery

M85706

Compare to

Registered patients

14,025

NHS Digital list size

GP FTE

9.73

NHS Digital workforce

Patients per GP FTE

1,441

Items per patient

1.3

prescribing volume

GPPS overall good

78.7%

patient experience

Access KPIs · August 2025

Same-day %

34.3%

Month: August 2025

Appts per 1K patients

403

all bookings (incl. triage)

Patient contacts per 1K

394

F2F + phone + video only

28+ day backlog

0%

long-wait share — 0 may be a stale cache, pending sync

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face62.0%
Telephone35.7%
Triage97.6%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %34.3%43.0%-8.7%
Face-to-face %62.0%58.4%+3.6%
Telephone %35.7%21.9%+13.8%
Appts per 1K403.4479.7-76.3
Triage %97.6%8.7%+88.9%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-072024-082025-0803773110Same-day % · 2023-07: 29.1%Same-day % · 2023-08: 26.0%Same-day % · 2023-09: 26.7%Same-day % · 2023-10: 25.8%Same-day % · 2023-12: 21.5%Same-day % · 2024-01: 27.4%Same-day % · 2024-02: 28.2%Same-day % · 2024-03: 33.8%Same-day % · 2024-04: 33.8%Same-day % · 2024-05: 31.2%Same-day % · 2024-06: 34.2%Same-day % · 2024-07: 34.4%Same-day % · 2024-08: 34.0%Same-day % · 2024-09: 35.5%Same-day % · 2024-11: 29.3%Same-day % · 2024-12: 30.7%Same-day % · 2025-01: 31.8%Same-day % · 2025-02: 31.7%Same-day % · 2025-03: 36.5%Same-day % · 2025-04: 37.7%Same-day % · 2025-05: 36.6%Same-day % · 2025-06: 36.0%Same-day % · 2025-07: 34.9%Same-day % · 2025-08: 34.3%F2F % · 2023-07: 64.7%F2F % · 2023-08: 65.9%F2F % · 2023-09: 68.6%F2F % · 2023-10: 67.5%F2F % · 2023-12: 72.6%F2F % · 2024-01: 66.8%F2F % · 2024-02: 68.4%F2F % · 2024-03: 68.9%F2F % · 2024-04: 69.0%F2F % · 2024-05: 68.6%F2F % · 2024-06: 68.7%F2F % · 2024-07: 68.8%F2F % · 2024-08: 69.6%F2F % · 2024-09: 66.6%F2F % · 2024-11: 67.4%F2F % · 2024-12: 69.2%F2F % · 2025-01: 67.7%F2F % · 2025-02: 67.9%F2F % · 2025-03: 63.4%F2F % · 2025-04: 60.7%F2F % · 2025-05: 61.4%F2F % · 2025-06: 62.7%F2F % · 2025-07: 61.5%F2F % · 2025-08: 62.0%Phone % · 2023-07: 33.3%Phone % · 2023-08: 32.3%Phone % · 2023-09: 29.4%Phone % · 2023-10: 29.8%Phone % · 2023-12: 24.7%Phone % · 2024-01: 31.0%Phone % · 2024-02: 29.6%Phone % · 2024-03: 29.1%Phone % · 2024-04: 28.6%Phone % · 2024-05: 28.9%Phone % · 2024-06: 29.0%Phone % · 2024-07: 28.9%Phone % · 2024-08: 28.1%Phone % · 2024-09: 31.4%Phone % · 2024-11: 30.5%Phone % · 2024-12: 28.5%Phone % · 2025-01: 30.4%Phone % · 2025-02: 29.7%Phone % · 2025-03: 34.6%Phone % · 2025-04: 37.4%Phone % · 2025-05: 36.5%Phone % · 2025-06: 35.3%Phone % · 2025-07: 36.7%Phone % · 2025-08: 35.7%Video % · 2023-07: 0.0%Video % · 2023-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.0%Video % · 2024-11: 0.0%Video % · 2024-12: 0.0%Video % · 2025-01: 0.0%Video % · 2025-02: 0.0%Video % · 2025-03: 0.0%Video % · 2025-04: 0.0%Video % · 2025-05: 0.0%Video % · 2025-06: 0.0%Video % · 2025-07: 0.0%Video % · 2025-08: 0.0%Triage % · 2023-07: 98.0%Triage % · 2023-08: 98.2%Triage % · 2023-09: 89.5%Triage % · 2023-10: 93.8%Triage % · 2023-12: 97.3%Triage % · 2024-01: 97.8%Triage % · 2024-02: 97.9%Triage % · 2024-03: 98.0%Triage % · 2024-04: 97.6%Triage % · 2024-05: 97.5%Triage % · 2024-06: 97.6%Triage % · 2024-07: 97.7%Triage % · 2024-08: 97.7%Triage % · 2024-09: 97.9%Triage % · 2024-11: 97.7%Triage % · 2024-12: 97.5%Triage % · 2025-01: 98.1%Triage % · 2025-02: 97.6%Triage % · 2025-03: 98.0%Triage % · 2025-04: 97.9%Triage % · 2025-05: 97.4%Triage % · 2025-06: 97.2%Triage % · 2025-07: 98.2%Triage % · 2025-08: 97.6%

NHS Digital appointments dataset · last 24 months (2023-07 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-072024-082025-084,7035,7126,7217,7302023-07: 5,882 appointments2023-08: 6,282 appointments2023-09: 6,808 appointments2023-10: 6,683 appointments2023-12: 4,996 appointments2024-01: 6,780 appointments2024-02: 6,301 appointments2024-03: 6,158 appointments2024-04: 6,110 appointments2024-05: 6,199 appointments2024-06: 6,136 appointments2024-07: 6,791 appointments2024-08: 6,198 appointments2024-09: 6,746 appointments2024-11: 6,639 appointments2024-12: 5,902 appointments2025-01: 6,979 appointments2025-02: 6,473 appointments2025-03: 6,719 appointments2025-04: 6,844 appointments2025-05: 7,088 appointments2025-06: 7,034 appointments2025-07: 7,437 appointments2025-08: 5,658 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-072024-082025-083354074795512023-07: 419.4 appts per 1,000 patients2023-08: 447.9 appts per 1,000 patients2023-09: 485.4 appts per 1,000 patients2023-10: 476.5 appts per 1,000 patients2023-12: 356.2 appts per 1,000 patients2024-01: 483.4 appts per 1,000 patients2024-02: 449.3 appts per 1,000 patients2024-03: 439.1 appts per 1,000 patients2024-04: 435.7 appts per 1,000 patients2024-05: 442 appts per 1,000 patients2024-06: 437.5 appts per 1,000 patients2024-07: 484.2 appts per 1,000 patients2024-08: 441.9 appts per 1,000 patients2024-09: 481 appts per 1,000 patients2024-11: 473.4 appts per 1,000 patients2024-12: 420.8 appts per 1,000 patients2025-01: 497.6 appts per 1,000 patients2025-02: 461.5 appts per 1,000 patients2025-03: 479.1 appts per 1,000 patients2025-04: 488 appts per 1,000 patients2025-05: 505.4 appts per 1,000 patients2025-06: 501.5 appts per 1,000 patients2025-07: 530.3 appts per 1,000 patients2025-08: 403.4 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%July 2023 · Same day: 29.1%July 2023 · 1 day: 3.1%July 2023 · 2–7 days: 47.4%July 2023 · 8–14 days: 18.5%July 2023 · 15–21 days: 1.8%July 2023 · 22–28 days: 0.1%August 2023 · Same day: 26.0%August 2023 · 1 day: 5.9%August 2023 · 2–7 days: 46.4%August 2023 · 8–14 days: 20.6%August 2023 · 15–21 days: 1.1%September 2023 · Same day: 26.7%September 2023 · 1 day: 7.3%September 2023 · 2–7 days: 45.7%September 2023 · 8–14 days: 18.2%September 2023 · 15–21 days: 1.9%September 2023 · 22–28 days: 0.1%October 2023 · Same day: 25.8%October 2023 · 1 day: 4.1%October 2023 · 2–7 days: 48.0%October 2023 · 8–14 days: 21.2%October 2023 · 15–21 days: 0.7%October 2023 · 22–28 days: 0.1%December 2023 · Same day: 21.5%December 2023 · 1 day: 6.9%December 2023 · 2–7 days: 48.0%December 2023 · 8–14 days: 22.7%December 2023 · 15–21 days: 0.9%December 2023 · 22–28 days: 0.1%January 2024 · Same day: 27.4%January 2024 · 1 day: 8.3%January 2024 · 2–7 days: 49.7%January 2024 · 8–14 days: 13.7%January 2024 · 15–21 days: 0.8%January 2024 · 22–28 days: 0.1%February 2024 · Same day: 28.2%February 2024 · 1 day: 3.9%February 2024 · 2–7 days: 48.8%February 2024 · 8–14 days: 18.6%February 2024 · 15–21 days: 0.4%March 2024 · Same day: 33.8%March 2024 · 1 day: 3.0%March 2024 · 2–7 days: 43.7%March 2024 · 8–14 days: 18.9%March 2024 · 15–21 days: 0.6%April 2024 · Same day: 33.8%April 2024 · 1 day: 3.3%April 2024 · 2–7 days: 22.8%April 2024 · 8–14 days: 37.7%April 2024 · 15–21 days: 2.3%April 2024 · 22–28 days: 0.1%May 2024 · Same day: 31.2%May 2024 · 1 day: 3.3%May 2024 · 2–7 days: 28.6%May 2024 · 8–14 days: 36.2%May 2024 · 15–21 days: 0.6%May 2024 · 22–28 days: 0.1%June 2024 · Same day: 34.2%June 2024 · 1 day: 2.9%June 2024 · 2–7 days: 26.5%June 2024 · 8–14 days: 34.8%June 2024 · 15–21 days: 1.6%June 2024 · 22–28 days: 0.1%July 2024 · Same day: 34.4%July 2024 · 1 day: 3.1%July 2024 · 2–7 days: 43.2%July 2024 · 8–14 days: 18.8%July 2024 · 15–21 days: 0.5%August 2024 · Same day: 34.0%August 2024 · 1 day: 3.5%August 2024 · 2–7 days: 28.3%August 2024 · 8–14 days: 33.8%August 2024 · 15–21 days: 0.5%September 2024 · Same day: 35.5%September 2024 · 1 day: 3.4%September 2024 · 2–7 days: 50.0%September 2024 · 8–14 days: 10.8%September 2024 · 15–21 days: 0.3%November 2024 · Same day: 29.3%November 2024 · 1 day: 6.2%November 2024 · 2–7 days: 51.7%November 2024 · 8–14 days: 12.6%November 2024 · 15–21 days: 0.2%December 2024 · Same day: 30.7%December 2024 · 1 day: 4.6%December 2024 · 2–7 days: 42.5%December 2024 · 8–14 days: 21.6%December 2024 · 15–21 days: 0.6%January 2025 · Same day: 31.8%January 2025 · 1 day: 5.2%January 2025 · 2–7 days: 46.1%January 2025 · 8–14 days: 16.0%January 2025 · 15–21 days: 0.8%January 2025 · 22–28 days: 0.1%February 2025 · Same day: 31.7%February 2025 · 1 day: 4.9%February 2025 · 2–7 days: 46.0%February 2025 · 8–14 days: 16.6%February 2025 · 15–21 days: 0.7%March 2025 · Same day: 36.5%March 2025 · 1 day: 4.2%March 2025 · 2–7 days: 45.5%March 2025 · 8–14 days: 13.4%March 2025 · 15–21 days: 0.4%April 2025 · Same day: 37.7%April 2025 · 1 day: 4.1%April 2025 · 2–7 days: 37.1%April 2025 · 8–14 days: 20.6%April 2025 · 15–21 days: 0.4%May 2025 · Same day: 36.6%May 2025 · 1 day: 3.9%May 2025 · 2–7 days: 34.3%May 2025 · 8–14 days: 24.8%May 2025 · 15–21 days: 0.4%June 2025 · Same day: 36.0%June 2025 · 1 day: 3.5%June 2025 · 2–7 days: 48.7%June 2025 · 8–14 days: 11.6%June 2025 · 15–21 days: 0.1%July 2025 · Same day: 34.9%July 2025 · 1 day: 4.7%July 2025 · 2–7 days: 45.9%July 2025 · 8–14 days: 14.2%July 2025 · 15–21 days: 0.3%August 2025 · Same day: 34.3%August 2025 · 1 day: 4.1%August 2025 · 2–7 days: 47.3%August 2025 · 8–14 days: 13.9%August 2025 · 15–21 days: 0.4%Jul '23Oct '23Feb '24May '24Aug '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

MEDIUMscore 48/100
  • High demand (>400 appts/1K)
  • Elevated DNA rate (7.5%)
  • Below-average same-day access

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-1.5%
Face-to-face %-0.2%
Telephone %+0.2%
Same-day %-1.6%
Appts per 1K-1.5%
Triage %0%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, the total number of appointments dropped significantly to 5658, which is 16% below the practice's trailing average of 6737.5. This sharp decline is the most notable figure and warrants immediate attention.

Several trends and shifts are worth noting. First, the percentage of same-day appointments has decreased by 1.6% month-on-month. Second, the phone consultation percentage has increased by 0.2% month-on-month. These shifts could indicate a change in patient preferences or operational adjustments.

To investigate these signals, the practice manager should review the phone consultation increase in 2025-02 to see if it aligns with a system change. Additionally, the drop in same-day appointments should be examined to understand if it is due to operational constraints or patient behavior changes.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

total2025-08
value 5658 · avg 6737.5 ± 391.8
total2025-07
value 7437 · avg 6629.1 ± 362.1
triagePct2025-06
value 97.2 · avg 97.7 ± 0.2
phonePct2025-05
value 36.5 · avg 30.5 ± 2.7
f2fPct2025-05
value 61.4 · avg 67.3 ± 2.5
dnaRate2025-05
value 6.8 · avg 9 ± 0.8
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (2)

dnaRate2024-01
12 → 8.3 (-30.8%)
phonePct2022-10
57.2 → 34.8 (-39.2%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

CQC inspection likelihood

unknownlow confidence
  • No confirmed last CQC inspection/report date is currently available for this practice.
  • Likelihood is therefore conservative until timeline data is refreshed.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Workforce capacity

GP FTE

9.73

Nurse FTE

1.41

Direct Patient Care FTE

16.07

Admin FTE

11.97

1 practices reporting · 100.0% coverage

Staff group mix

GP9.7 FTE · 25%
Nurse1.4 FTE · 4%
Direct Patient Care16.1 FTE · 41%
Admin12.0 FTE · 31%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP9.73 FTE · 13 headcount
Partner3.20 FTE (33%) · 3 hc
Salaried2.79 FTE (29%) · 5 hc
Training (ST/F)2.78 FTE (29%) · 3 hc
Locum0.48 FTE (5%) · 1 hc
Retainer0.48 FTE (5%) · 1 hc
Nurses1.41 FTE · 3 headcount
Practice Nurse1.41 FTE (100%) · 3 hc
Admin / Non-clinical11.98 FTE · 15 headcount
Management1.00 FTE (8%) · 1 hc
Reception / Admin9.91 FTE (83%) · 13 hc
Other1.07 FTE (9%) · 1 hc
Direct Patient Care16.07 FTE · 18 headcount
Pharmacist1.00 FTE (6%) · 1 hc
HCA / Nursing Assistant8.00 FTE (50%) · 9 hc
Other7.07 FTE (44%) · 8 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-03061218GP · 2024-03: 10 FTEGP · 2024-04: 8 FTEGP · 2024-05: 8 FTEGP · 2024-06: 9 FTEGP · 2024-07: 9 FTEGP · 2024-08: 9 FTEGP · 2024-09: 10 FTEGP · 2024-10: 9 FTEGP · 2024-11: 10 FTEGP · 2024-12: 10 FTEGP · 2025-01: 10 FTEGP · 2025-02: 10 FTEGP · 2025-03: 10 FTEGP · 2025-04: 11 FTEGP · 2025-05: 11 FTEGP · 2025-06: 11 FTEGP · 2025-07: 11 FTEGP · 2025-08: 10 FTEGP · 2025-09: 11 FTEGP · 2025-10: 11 FTEGP · 2025-11: 11 FTEGP · 2025-12: 10 FTEGP · 2026-01: 10 FTEGP · 2026-02: 10 FTEGP · 2026-03: 10 FTENurse · 2024-03: 0 FTENurse · 2024-04: 0 FTENurse · 2024-05: 0 FTENurse · 2024-06: 1 FTENurse · 2024-07: 1 FTENurse · 2024-08: 1 FTENurse · 2024-09: 1 FTENurse · 2024-10: 1 FTENurse · 2024-11: 1 FTENurse · 2024-12: 1 FTENurse · 2025-01: 1 FTENurse · 2025-02: 1 FTENurse · 2025-03: 1 FTENurse · 2025-04: 1 FTENurse · 2025-05: 1 FTENurse · 2025-06: 1 FTENurse · 2025-07: 1 FTENurse · 2025-08: 1 FTENurse · 2025-09: 1 FTENurse · 2025-10: 1 FTENurse · 2025-11: 1 FTENurse · 2025-12: 1 FTENurse · 2026-01: 1 FTENurse · 2026-02: 1 FTENurse · 2026-03: 1 FTEDPC · 2024-03: 6 FTEDPC · 2024-04: 6 FTEDPC · 2024-05: 6 FTEDPC · 2024-06: 12 FTEDPC · 2024-07: 12 FTEDPC · 2024-08: 12 FTEDPC · 2024-09: 12 FTEDPC · 2024-10: 12 FTEDPC · 2024-11: 12 FTEDPC · 2024-12: 12 FTEDPC · 2025-01: 12 FTEDPC · 2025-02: 12 FTEDPC · 2025-03: 12 FTEDPC · 2025-04: 12 FTEDPC · 2025-05: 12 FTEDPC · 2025-06: 12 FTEDPC · 2025-07: 12 FTEDPC · 2025-08: 12 FTEDPC · 2025-09: 16 FTEDPC · 2025-10: 16 FTEDPC · 2025-11: 16 FTEDPC · 2025-12: 16 FTEDPC · 2026-01: 16 FTEDPC · 2026-02: 16 FTEDPC · 2026-03: 16 FTEAdmin · 2024-03: 16 FTEAdmin · 2024-04: 16 FTEAdmin · 2024-05: 16 FTEAdmin · 2024-06: 13 FTEAdmin · 2024-07: 13 FTEAdmin · 2024-08: 13 FTEAdmin · 2024-09: 13 FTEAdmin · 2024-10: 13 FTEAdmin · 2024-11: 13 FTEAdmin · 2024-12: 13 FTEAdmin · 2025-01: 13 FTEAdmin · 2025-02: 13 FTEAdmin · 2025-03: 13 FTEAdmin · 2025-04: 13 FTEAdmin · 2025-05: 13 FTEAdmin · 2025-06: 13 FTEAdmin · 2025-07: 13 FTEAdmin · 2025-08: 13 FTEAdmin · 2025-09: 12 FTEAdmin · 2025-10: 12 FTEAdmin · 2025-11: 12 FTEAdmin · 2025-12: 12 FTEAdmin · 2026-01: 12 FTEAdmin · 2026-02: 12 FTEAdmin · 2026-03: 12 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good78.7%
Phone easy45.9%
Website easy1.1%
100.0% coverage

Prescribing volume

1.3

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.