GP Practice

Soho Road Health Centre

M85757

Compare to

Registered patients

4,180

NHS Digital list size

GP FTE

1.4

NHS Digital workforce

Patients per GP FTE

2,986

Items per patient

0.89

prescribing volume

GPPS overall good

67.0%

patient experience

Access KPIs · August 2025

Same-day %

16.9%

Month: August 2025

Appts per 1K patients

309

all bookings (incl. triage)

Patient contacts per 1K

309

F2F + phone + video only

28+ day backlog

2.6%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face78.4%
Telephone14.8%
Video / online6.8%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %16.9%43.0%-26.1%
Face-to-face %78.4%58.4%+20.0%
Telephone %14.8%21.9%-7.1%
Appts per 1K308.6479.7-171.1
Triage %0.0%8.7%-8.7%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-072024-082025-080326496Same-day % · 2023-07: 22.9%Same-day % · 2023-08: 17.2%Same-day % · 2023-09: 23.7%Same-day % · 2023-10: 22.7%Same-day % · 2023-12: 23.2%Same-day % · 2024-01: 23.4%Same-day % · 2024-02: 22.0%Same-day % · 2024-03: 20.9%Same-day % · 2024-04: 18.5%Same-day % · 2024-05: 22.0%Same-day % · 2024-06: 19.2%Same-day % · 2024-07: 16.0%Same-day % · 2024-08: 17.4%Same-day % · 2024-09: 15.2%Same-day % · 2024-11: 15.6%Same-day % · 2024-12: 22.7%Same-day % · 2025-01: 20.8%Same-day % · 2025-02: 15.9%Same-day % · 2025-03: 19.2%Same-day % · 2025-04: 18.8%Same-day % · 2025-05: 17.5%Same-day % · 2025-06: 14.9%Same-day % · 2025-07: 18.3%Same-day % · 2025-08: 16.9%F2F % · 2023-07: 76.8%F2F % · 2023-08: 77.3%F2F % · 2023-09: 78.9%F2F % · 2023-10: 85.3%F2F % · 2023-12: 85.4%F2F % · 2024-01: 79.2%F2F % · 2024-02: 80.6%F2F % · 2024-03: 81.6%F2F % · 2024-04: 79.4%F2F % · 2024-05: 82.5%F2F % · 2024-06: 84.6%F2F % · 2024-07: 83.5%F2F % · 2024-08: 81.9%F2F % · 2024-09: 81.3%F2F % · 2024-11: 81.1%F2F % · 2024-12: 83.7%F2F % · 2025-01: 79.7%F2F % · 2025-02: 81.4%F2F % · 2025-03: 82.2%F2F % · 2025-04: 82.2%F2F % · 2025-05: 80.2%F2F % · 2025-06: 78.8%F2F % · 2025-07: 73.9%F2F % · 2025-08: 78.4%Phone % · 2023-07: 23.1%Phone % · 2023-08: 22.7%Phone % · 2023-09: 21.0%Phone % · 2023-10: 14.6%Phone % · 2023-12: 14.6%Phone % · 2024-01: 20.6%Phone % · 2024-02: 19.4%Phone % · 2024-03: 18.4%Phone % · 2024-04: 20.6%Phone % · 2024-05: 17.2%Phone % · 2024-06: 15.3%Phone % · 2024-07: 16.3%Phone % · 2024-08: 18.0%Phone % · 2024-09: 18.7%Phone % · 2024-11: 18.9%Phone % · 2024-12: 16.3%Phone % · 2025-01: 19.8%Phone % · 2025-02: 18.6%Phone % · 2025-03: 17.7%Phone % · 2025-04: 16.5%Phone % · 2025-05: 18.2%Phone % · 2025-06: 17.2%Phone % · 2025-07: 18.8%Phone % · 2025-08: 14.8%Video % · 2023-07: 0.0%Video % · 2023-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.0%Video % · 2024-11: 0.0%Video % · 2024-12: 0.0%Video % · 2025-01: 0.1%Video % · 2025-02: 0.0%Video % · 2025-03: 0.1%Video % · 2025-04: 1.3%Video % · 2025-05: 1.6%Video % · 2025-06: 4.0%Video % · 2025-07: 7.2%Video % · 2025-08: 6.8%Triage % · 2023-07: 0.0%Triage % · 2023-08: 0.0%Triage % · 2023-09: 0.0%Triage % · 2023-10: 0.0%Triage % · 2023-12: 0.0%Triage % · 2024-01: 0.0%Triage % · 2024-02: 0.0%Triage % · 2024-03: 0.0%Triage % · 2024-04: 0.0%Triage % · 2024-05: 0.0%Triage % · 2024-06: 0.0%Triage % · 2024-07: 0.0%Triage % · 2024-08: 0.0%Triage % · 2024-09: 0.0%Triage % · 2024-11: 0.0%Triage % · 2024-12: 0.0%Triage % · 2025-01: 0.0%Triage % · 2025-02: 0.0%Triage % · 2025-03: 0.0%Triage % · 2025-04: 0.0%Triage % · 2025-05: 0.0%Triage % · 2025-06: 0.0%Triage % · 2025-07: 0.0%Triage % · 2025-08: 0.0%

NHS Digital appointments dataset · last 24 months (2023-07 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-072024-082025-081,1961,4241,6531,8812023-07: 1,350 appointments2023-08: 1,461 appointments2023-09: 1,359 appointments2023-10: 1,715 appointments2023-12: 1,433 appointments2024-01: 1,550 appointments2024-02: 1,446 appointments2024-03: 1,304 appointments2024-04: 1,262 appointments2024-05: 1,534 appointments2024-06: 1,492 appointments2024-07: 1,548 appointments2024-08: 1,412 appointments2024-09: 1,469 appointments2024-11: 1,561 appointments2024-12: 1,567 appointments2025-01: 1,815 appointments2025-02: 1,520 appointments2025-03: 1,601 appointments2025-04: 1,530 appointments2025-05: 1,446 appointments2025-06: 1,587 appointments2025-07: 1,518 appointments2025-08: 1,290 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-072024-082025-082863413954502023-07: 323 appts per 1,000 patients2023-08: 349.5 appts per 1,000 patients2023-09: 325.1 appts per 1,000 patients2023-10: 410.3 appts per 1,000 patients2023-12: 342.8 appts per 1,000 patients2024-01: 370.8 appts per 1,000 patients2024-02: 345.9 appts per 1,000 patients2024-03: 312 appts per 1,000 patients2024-04: 301.9 appts per 1,000 patients2024-05: 367 appts per 1,000 patients2024-06: 356.9 appts per 1,000 patients2024-07: 370.3 appts per 1,000 patients2024-08: 337.8 appts per 1,000 patients2024-09: 351.4 appts per 1,000 patients2024-11: 373.4 appts per 1,000 patients2024-12: 374.9 appts per 1,000 patients2025-01: 434.2 appts per 1,000 patients2025-02: 363.6 appts per 1,000 patients2025-03: 383 appts per 1,000 patients2025-04: 366 appts per 1,000 patients2025-05: 345.9 appts per 1,000 patients2025-06: 379.7 appts per 1,000 patients2025-07: 363.2 appts per 1,000 patients2025-08: 308.6 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%July 2023 · Same day: 22.9%July 2023 · 1 day: 9.3%July 2023 · 2–7 days: 48.4%July 2023 · 8–14 days: 17.4%July 2023 · 15–21 days: 1.4%July 2023 · 22–28 days: 0.4%July 2023 · > 28 days: 0.1%August 2023 · Same day: 17.2%August 2023 · 1 day: 15.0%August 2023 · 2–7 days: 51.7%August 2023 · 8–14 days: 14.9%August 2023 · 15–21 days: 1.1%August 2023 · 22–28 days: 0.1%September 2023 · Same day: 23.7%September 2023 · 1 day: 14.1%September 2023 · 2–7 days: 51.1%September 2023 · 8–14 days: 10.8%September 2023 · 15–21 days: 0.3%September 2023 · > 28 days: 0.1%October 2023 · Same day: 22.7%October 2023 · 1 day: 17.9%October 2023 · 2–7 days: 41.4%October 2023 · 8–14 days: 16.4%October 2023 · 15–21 days: 1.3%October 2023 · 22–28 days: 0.1%October 2023 · > 28 days: 0.2%December 2023 · Same day: 23.2%December 2023 · 1 day: 17.9%December 2023 · 2–7 days: 42.7%December 2023 · 8–14 days: 14.5%December 2023 · 15–21 days: 1.3%December 2023 · 22–28 days: 0.5%January 2024 · Same day: 23.4%January 2024 · 1 day: 13.4%January 2024 · 2–7 days: 46.4%January 2024 · 8–14 days: 14.0%January 2024 · 15–21 days: 2.5%January 2024 · 22–28 days: 0.2%January 2024 · > 28 days: 0.2%February 2024 · Same day: 22.0%February 2024 · 1 day: 13.0%February 2024 · 2–7 days: 41.5%February 2024 · 8–14 days: 21.6%February 2024 · 15–21 days: 1.5%February 2024 · 22–28 days: 0.3%February 2024 · > 28 days: 0.1%March 2024 · Same day: 20.9%March 2024 · 1 day: 13.6%March 2024 · 2–7 days: 39.4%March 2024 · 8–14 days: 23.9%March 2024 · 15–21 days: 1.6%March 2024 · 22–28 days: 0.5%March 2024 · > 28 days: 0.1%April 2024 · Same day: 18.5%April 2024 · 1 day: 16.5%April 2024 · 2–7 days: 39.1%April 2024 · 8–14 days: 20.0%April 2024 · 15–21 days: 4.4%April 2024 · 22–28 days: 0.3%April 2024 · > 28 days: 1.3%May 2024 · Same day: 22.0%May 2024 · 1 day: 14.1%May 2024 · 2–7 days: 38.3%May 2024 · 8–14 days: 12.7%May 2024 · 15–21 days: 8.1%May 2024 · 22–28 days: 4.2%May 2024 · > 28 days: 0.5%June 2024 · Same day: 19.2%June 2024 · 1 day: 12.9%June 2024 · 2–7 days: 41.4%June 2024 · 8–14 days: 16.2%June 2024 · 15–21 days: 8.0%June 2024 · 22–28 days: 1.2%June 2024 · > 28 days: 1.2%July 2024 · Same day: 16.0%July 2024 · 1 day: 9.0%July 2024 · 2–7 days: 49.5%July 2024 · 8–14 days: 20.3%July 2024 · 15–21 days: 3.2%July 2024 · 22–28 days: 0.5%July 2024 · > 28 days: 1.5%August 2024 · Same day: 17.4%August 2024 · 1 day: 12.2%August 2024 · 2–7 days: 40.8%August 2024 · 8–14 days: 27.1%August 2024 · 15–21 days: 1.3%August 2024 · 22–28 days: 0.1%August 2024 · > 28 days: 1.0%September 2024 · Same day: 15.2%September 2024 · 1 day: 12.6%September 2024 · 2–7 days: 39.3%September 2024 · 8–14 days: 27.5%September 2024 · 15–21 days: 4.2%September 2024 · 22–28 days: 0.2%September 2024 · > 28 days: 1.0%November 2024 · Same day: 15.6%November 2024 · 1 day: 11.7%November 2024 · 2–7 days: 50.5%November 2024 · 8–14 days: 19.1%November 2024 · 15–21 days: 1.2%November 2024 · 22–28 days: 0.5%November 2024 · > 28 days: 1.4%December 2024 · Same day: 22.7%December 2024 · 1 day: 9.4%December 2024 · 2–7 days: 50.2%December 2024 · 8–14 days: 14.9%December 2024 · 15–21 days: 1.8%December 2024 · 22–28 days: 0.2%December 2024 · > 28 days: 0.9%January 2025 · Same day: 20.8%January 2025 · 1 day: 12.9%January 2025 · 2–7 days: 47.7%January 2025 · 8–14 days: 11.7%January 2025 · 15–21 days: 4.8%January 2025 · 22–28 days: 0.2%January 2025 · > 28 days: 1.8%February 2025 · Same day: 15.9%February 2025 · 1 day: 8.7%February 2025 · 2–7 days: 49.7%February 2025 · 8–14 days: 14.7%February 2025 · 15–21 days: 8.8%February 2025 · 22–28 days: 0.9%February 2025 · > 28 days: 1.3%March 2025 · Same day: 19.2%March 2025 · 1 day: 10.7%March 2025 · 2–7 days: 46.3%March 2025 · 8–14 days: 19.6%March 2025 · 15–21 days: 2.2%March 2025 · 22–28 days: 0.3%March 2025 · > 28 days: 1.6%April 2025 · Same day: 18.8%April 2025 · 1 day: 12.9%April 2025 · 2–7 days: 42.7%April 2025 · 8–14 days: 20.6%April 2025 · 15–21 days: 2.0%April 2025 · 22–28 days: 0.2%April 2025 · > 28 days: 2.8%May 2025 · Same day: 17.5%May 2025 · 1 day: 12.9%May 2025 · 2–7 days: 43.1%May 2025 · 8–14 days: 22.3%May 2025 · 15–21 days: 3.0%May 2025 · 22–28 days: 0.2%May 2025 · > 28 days: 1.0%June 2025 · Same day: 14.9%June 2025 · 1 day: 9.9%June 2025 · 2–7 days: 47.1%June 2025 · 8–14 days: 21.1%June 2025 · 15–21 days: 4.2%June 2025 · 22–28 days: 0.9%June 2025 · > 28 days: 1.8%July 2025 · Same day: 18.3%July 2025 · 1 day: 11.2%July 2025 · 2–7 days: 36.3%July 2025 · 8–14 days: 25.4%July 2025 · 15–21 days: 3.7%July 2025 · 22–28 days: 1.4%July 2025 · > 28 days: 3.7%August 2025 · Same day: 16.9%August 2025 · 1 day: 16.5%August 2025 · 2–7 days: 39.6%August 2025 · 8–14 days: 14.8%August 2025 · 15–21 days: 7.8%August 2025 · 22–28 days: 1.9%August 2025 · > 28 days: 2.6%Jul '23Oct '23Feb '24May '24Aug '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

MEDIUMscore 68/100
  • Moderate demand
  • High DNA rate (8.4%)
  • Low same-day access (16.7%)

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-2.8%
Face-to-face %-1.6%
Telephone %-1.4%
Same-day %-2.5%
Appts per 1K-2.8%
Triage %0%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, the total number of appointments per thousand patients dropped significantly to 1290, which is 17% below the practice's trailing average. The face-to-face percentage also fell to 78.4%, down from the trailing average of 81.7%.

Several trends and shifts are worth noting. The telephone percentage dropped by 3.4% from the previous month, and the same-day percentage decreased by 7.8%. Additionally, there was a substantial increase in the video percentage, rising by 80% from the previous month.

To investigate these changes, review the shift in the telephone percentage to see if it aligns with any system changes or policy updates. Also, verify if the drop in the face-to-face percentage is due to operational issues or a genuine decline in demand.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

phonePct2025-08
value 14.8 · avg 17.9 ± 1.1
total2025-08
value 1290 · avg 1547.8 ± 97.2
f2fPct2025-07
value 73.9 · avg 81.7 ± 1.6
f2fPct2025-06
value 78.8 · avg 82 ± 1.4
dnaRate2025-03
value 6.4 · avg 9.1 ± 1.2
total2025-01
value 1815 · avg 1464.8 ± 96
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

videoPct2025-07
4 → 7.2 (+80%)
videoPct2025-06
1.6 → 4 (+150%)
videoPct2025-04
0.1 → 1.3 (+1200%)
dnaRate2025-03
9.3 → 6.4 (-31.2%)
videoPct2025-02
0.1 → 0 (-100%)
phonePct2024-01
14.6 → 20.6 (+41.1%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

Workforce capacity

GP FTE

1.4

Nurse FTE

0.19

Direct Patient Care FTE

0

Admin FTE

4.59

1 practices reporting · 100.0% coverage

Staff group mix

GP1.4 FTE · 23%
Nurse0.2 FTE · 3%
Direct Patient Care0.0 FTE · 0%
Admin4.6 FTE · 74%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP1.40 FTE · 3 headcount
Partner1.24 FTE (89%) · 2 hc
Locum0.16 FTE (11%) · 1 hc
Nurses0.19 FTE · 1 headcount
Practice Nurse0.19 FTE (100%) · 1 hc
Admin / Non-clinical4.59 FTE · 5 headcount
Reception / Admin4.59 FTE (100%) · 5 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-030235GP · 2024-03: 1 FTEGP · 2024-04: 1 FTEGP · 2024-05: 1 FTEGP · 2024-06: 1 FTEGP · 2024-07: 1 FTEGP · 2024-08: 1 FTEGP · 2024-09: 1 FTEGP · 2024-10: 1 FTEGP · 2024-11: 1 FTEGP · 2024-12: 1 FTEGP · 2025-01: 1 FTEGP · 2025-02: 1 FTEGP · 2025-03: 1 FTEGP · 2025-04: 1 FTEGP · 2025-05: 1 FTEGP · 2025-06: 1 FTEGP · 2025-07: 1 FTEGP · 2025-08: 1 FTEGP · 2025-09: 1 FTEGP · 2025-10: 1 FTEGP · 2025-11: 1 FTEGP · 2025-12: 1 FTEGP · 2026-01: 1 FTEGP · 2026-02: 1 FTEGP · 2026-03: 1 FTENurse · 2024-03: 0 FTENurse · 2024-04: 0 FTENurse · 2024-05: 0 FTENurse · 2024-06: 0 FTENurse · 2024-07: 0 FTENurse · 2024-08: 0 FTENurse · 2024-09: 0 FTENurse · 2024-10: 0 FTENurse · 2024-11: 0 FTENurse · 2024-12: 0 FTENurse · 2025-01: 0 FTENurse · 2025-02: 0 FTENurse · 2025-03: 0 FTENurse · 2025-04: 0 FTENurse · 2025-05: 0 FTENurse · 2025-06: 0 FTENurse · 2025-07: 0 FTENurse · 2025-08: 0 FTENurse · 2025-09: 0 FTENurse · 2025-10: 0 FTENurse · 2025-11: 0 FTENurse · 2025-12: 0 FTENurse · 2026-01: 0 FTENurse · 2026-02: 0 FTENurse · 2026-03: 0 FTEDPC · 2024-03: 0 FTEDPC · 2024-04: 0 FTEDPC · 2024-05: 0 FTEDPC · 2024-06: 0 FTEDPC · 2024-07: 0 FTEDPC · 2024-08: 0 FTEDPC · 2024-09: 0 FTEDPC · 2024-10: 0 FTEDPC · 2024-11: 0 FTEDPC · 2024-12: 0 FTEDPC · 2025-01: 0 FTEDPC · 2025-02: 0 FTEDPC · 2025-03: 0 FTEDPC · 2025-04: 0 FTEDPC · 2025-05: 0 FTEDPC · 2025-06: 0 FTEDPC · 2025-07: 0 FTEDPC · 2025-08: 0 FTEDPC · 2025-09: 0 FTEDPC · 2025-10: 0 FTEDPC · 2025-11: 0 FTEDPC · 2025-12: 0 FTEDPC · 2026-01: 0 FTEDPC · 2026-02: 0 FTEDPC · 2026-03: 0 FTEAdmin · 2024-03: 2 FTEAdmin · 2024-04: 2 FTEAdmin · 2024-05: 2 FTEAdmin · 2024-06: 2 FTEAdmin · 2024-07: 2 FTEAdmin · 2024-08: 2 FTEAdmin · 2024-09: 2 FTEAdmin · 2024-10: 2 FTEAdmin · 2024-11: 2 FTEAdmin · 2024-12: 2 FTEAdmin · 2025-01: 2 FTEAdmin · 2025-02: 2 FTEAdmin · 2025-03: 2 FTEAdmin · 2025-04: 2 FTEAdmin · 2025-05: 2 FTEAdmin · 2025-06: 2 FTEAdmin · 2025-07: 2 FTEAdmin · 2025-08: 2 FTEAdmin · 2025-09: 2 FTEAdmin · 2025-10: 2 FTEAdmin · 2025-11: 2 FTEAdmin · 2025-12: 5 FTEAdmin · 2026-01: 5 FTEAdmin · 2026-02: 5 FTEAdmin · 2026-03: 5 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good67.0%
Phone easy32.9%
Website easy70.5%
100.0% coverage

Prescribing volume

0.89

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.