GP Practice

Walsgrave Health Centre

M86040

Compare to

Registered patients

3,672

NHS Digital list size

GP FTE

1.92

NHS Digital workforce

Patients per GP FTE

1,913

Items per patient

1.53

prescribing volume

GPPS overall good

78.2%

patient experience

Access KPIs · August 2025

Same-day %

51.1%

Month: August 2025

Appts per 1K patients

439

all bookings (incl. triage)

Patient contacts per 1K

439

F2F + phone + video only

28+ day backlog

1.7%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face97.6%
Telephone2.4%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %51.1%43.0%+8.1%
Face-to-face %97.6%58.4%+39.2%
Telephone %2.4%21.9%-19.5%
Appts per 1K438.7479.7-41.0
Triage %0.0%8.7%-8.7%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-072024-082025-0803774111Same-day % · 2023-07: 49.2%Same-day % · 2023-08: 57.3%Same-day % · 2023-09: 41.7%Same-day % · 2023-10: 54.8%Same-day % · 2023-12: 53.8%Same-day % · 2024-01: 53.2%Same-day % · 2024-02: 43.3%Same-day % · 2024-03: 47.8%Same-day % · 2024-04: 45.3%Same-day % · 2024-05: 41.4%Same-day % · 2024-06: 47.6%Same-day % · 2024-07: 49.5%Same-day % · 2024-08: 52.1%Same-day % · 2024-09: 50.7%Same-day % · 2024-11: 52.6%Same-day % · 2024-12: 55.3%Same-day % · 2025-01: 49.7%Same-day % · 2025-02: 56.8%Same-day % · 2025-03: 57.6%Same-day % · 2025-04: 52.8%Same-day % · 2025-05: 58.3%Same-day % · 2025-06: 56.4%Same-day % · 2025-07: 53.5%Same-day % · 2025-08: 51.1%F2F % · 2023-07: 95.0%F2F % · 2023-08: 93.1%F2F % · 2023-09: 92.7%F2F % · 2023-10: 93.5%F2F % · 2023-12: 94.1%F2F % · 2024-01: 95.7%F2F % · 2024-02: 98.0%F2F % · 2024-03: 97.6%F2F % · 2024-04: 98.0%F2F % · 2024-05: 97.0%F2F % · 2024-06: 96.9%F2F % · 2024-07: 98.4%F2F % · 2024-08: 98.9%F2F % · 2024-09: 97.9%F2F % · 2024-11: 97.0%F2F % · 2024-12: 97.7%F2F % · 2025-01: 97.0%F2F % · 2025-02: 97.8%F2F % · 2025-03: 97.7%F2F % · 2025-04: 96.2%F2F % · 2025-05: 97.5%F2F % · 2025-06: 98.3%F2F % · 2025-07: 96.6%F2F % · 2025-08: 97.6%Phone % · 2023-07: 4.9%Phone % · 2023-08: 6.6%Phone % · 2023-09: 5.7%Phone % · 2023-10: 4.3%Phone % · 2023-12: 5.6%Phone % · 2024-01: 4.3%Phone % · 2024-02: 1.7%Phone % · 2024-03: 2.1%Phone % · 2024-04: 2.0%Phone % · 2024-05: 2.9%Phone % · 2024-06: 2.9%Phone % · 2024-07: 1.6%Phone % · 2024-08: 1.1%Phone % · 2024-09: 1.9%Phone % · 2024-11: 1.9%Phone % · 2024-12: 1.5%Phone % · 2025-01: 2.2%Phone % · 2025-02: 1.7%Phone % · 2025-03: 1.6%Phone % · 2025-04: 2.5%Phone % · 2025-05: 2.4%Phone % · 2025-06: 1.5%Phone % · 2025-07: 3.2%Phone % · 2025-08: 2.4%Video % · 2023-07: 0.0%Video % · 2023-08: 0.0%Video % · 2023-09: 0.7%Video % · 2023-10: 1.3%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.0%Video % · 2024-11: 0.0%Video % · 2024-12: 0.0%Video % · 2025-01: 0.0%Video % · 2025-02: 0.0%Video % · 2025-03: 0.0%Video % · 2025-04: 0.0%Video % · 2025-05: 0.0%Video % · 2025-06: 0.0%Video % · 2025-07: 0.0%Video % · 2025-08: 0.0%Triage % · 2023-07: 0.0%Triage % · 2023-08: 0.0%Triage % · 2023-09: 0.0%Triage % · 2023-10: 0.0%Triage % · 2023-12: 0.0%Triage % · 2024-01: 0.0%Triage % · 2024-02: 0.0%Triage % · 2024-03: 0.0%Triage % · 2024-04: 0.0%Triage % · 2024-05: 0.0%Triage % · 2024-06: 0.0%Triage % · 2024-07: 0.0%Triage % · 2024-08: 0.0%Triage % · 2024-09: 0.0%Triage % · 2024-11: 0.0%Triage % · 2024-12: 0.0%Triage % · 2025-01: 0.0%Triage % · 2025-02: 0.0%Triage % · 2025-03: 0.0%Triage % · 2025-04: 0.0%Triage % · 2025-05: 0.0%Triage % · 2025-06: 0.0%Triage % · 2025-07: 0.0%Triage % · 2025-08: 0.0%

NHS Digital appointments dataset · last 24 months (2023-07 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-072024-082025-081,2861,7432,2002,6572023-07: 1,844 appointments2023-08: 1,898 appointments2023-09: 2,524 appointments2023-10: 2,356 appointments2023-12: 1,431 appointments2024-01: 1,997 appointments2024-02: 1,629 appointments2024-03: 1,677 appointments2024-04: 1,671 appointments2024-05: 1,652 appointments2024-06: 1,435 appointments2024-07: 1,713 appointments2024-08: 1,419 appointments2024-09: 1,494 appointments2024-11: 1,674 appointments2024-12: 1,502 appointments2025-01: 1,512 appointments2025-02: 1,548 appointments2025-03: 1,523 appointments2025-04: 1,589 appointments2025-05: 1,675 appointments2025-06: 1,713 appointments2025-07: 2,021 appointments2025-08: 1,611 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-072024-082025-083504755997242023-07: 502.2 appts per 1,000 patients2023-08: 516.9 appts per 1,000 patients2023-09: 687.4 appts per 1,000 patients2023-10: 641.6 appts per 1,000 patients2023-12: 389.7 appts per 1,000 patients2024-01: 543.8 appts per 1,000 patients2024-02: 443.6 appts per 1,000 patients2024-03: 456.7 appts per 1,000 patients2024-04: 455.1 appts per 1,000 patients2024-05: 449.9 appts per 1,000 patients2024-06: 390.8 appts per 1,000 patients2024-07: 466.5 appts per 1,000 patients2024-08: 386.4 appts per 1,000 patients2024-09: 406.9 appts per 1,000 patients2024-11: 455.9 appts per 1,000 patients2024-12: 409 appts per 1,000 patients2025-01: 411.8 appts per 1,000 patients2025-02: 421.6 appts per 1,000 patients2025-03: 414.8 appts per 1,000 patients2025-04: 432.7 appts per 1,000 patients2025-05: 456.2 appts per 1,000 patients2025-06: 466.5 appts per 1,000 patients2025-07: 550.4 appts per 1,000 patients2025-08: 438.7 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%July 2023 · Same day: 49.2%July 2023 · 1 day: 17.5%July 2023 · 2–7 days: 25.2%July 2023 · 8–14 days: 3.7%July 2023 · 15–21 days: 0.9%July 2023 · 22–28 days: 1.4%July 2023 · > 28 days: 2.0%August 2023 · Same day: 57.3%August 2023 · 1 day: 15.6%August 2023 · 2–7 days: 16.9%August 2023 · 8–14 days: 4.2%August 2023 · 15–21 days: 1.6%August 2023 · 22–28 days: 1.5%August 2023 · > 28 days: 2.9%September 2023 · Same day: 41.7%September 2023 · 1 day: 13.1%September 2023 · 2–7 days: 16.2%September 2023 · 8–14 days: 8.4%September 2023 · 15–21 days: 5.2%September 2023 · 22–28 days: 4.6%September 2023 · > 28 days: 10.9%October 2023 · Same day: 54.8%October 2023 · 1 day: 13.7%October 2023 · 2–7 days: 21.3%October 2023 · 8–14 days: 4.9%October 2023 · 15–21 days: 2.2%October 2023 · 22–28 days: 1.2%October 2023 · > 28 days: 1.8%December 2023 · Same day: 53.8%December 2023 · 1 day: 16.2%December 2023 · 2–7 days: 17.1%December 2023 · 8–14 days: 6.0%December 2023 · 15–21 days: 1.5%December 2023 · 22–28 days: 2.0%December 2023 · > 28 days: 3.4%January 2024 · Same day: 53.2%January 2024 · 1 day: 12.6%January 2024 · 2–7 days: 23.8%January 2024 · 8–14 days: 5.6%January 2024 · 15–21 days: 1.1%January 2024 · 22–28 days: 1.2%January 2024 · > 28 days: 2.5%February 2024 · Same day: 43.3%February 2024 · 1 day: 15.5%February 2024 · 2–7 days: 19.8%February 2024 · 8–14 days: 10.9%February 2024 · 15–21 days: 2.9%February 2024 · 22–28 days: 5.2%February 2024 · > 28 days: 2.4%March 2024 · Same day: 47.8%March 2024 · 1 day: 17.4%March 2024 · 2–7 days: 20.8%March 2024 · 8–14 days: 6.9%March 2024 · 15–21 days: 1.2%March 2024 · 22–28 days: 3.2%March 2024 · > 28 days: 2.8%April 2024 · Same day: 45.3%April 2024 · 1 day: 17.0%April 2024 · 2–7 days: 27.6%April 2024 · 8–14 days: 4.5%April 2024 · 15–21 days: 1.6%April 2024 · 22–28 days: 1.7%April 2024 · > 28 days: 2.4%May 2024 · Same day: 41.4%May 2024 · 1 day: 17.3%May 2024 · 2–7 days: 26.6%May 2024 · 8–14 days: 8.2%May 2024 · 15–21 days: 2.1%May 2024 · 22–28 days: 1.6%May 2024 · > 28 days: 2.9%June 2024 · Same day: 47.6%June 2024 · 1 day: 18.1%June 2024 · 2–7 days: 21.9%June 2024 · 8–14 days: 6.1%June 2024 · 15–21 days: 2.1%June 2024 · 22–28 days: 1.7%June 2024 · > 28 days: 2.5%July 2024 · Same day: 49.5%July 2024 · 1 day: 19.6%July 2024 · 2–7 days: 20.3%July 2024 · 8–14 days: 5.5%July 2024 · 15–21 days: 2.1%July 2024 · 22–28 days: 1.2%July 2024 · > 28 days: 1.9%August 2024 · Same day: 52.1%August 2024 · 1 day: 14.9%August 2024 · 2–7 days: 22.1%August 2024 · 8–14 days: 5.8%August 2024 · 15–21 days: 1.3%August 2024 · 22–28 days: 0.6%August 2024 · > 28 days: 3.1%September 2024 · Same day: 50.7%September 2024 · 1 day: 15.1%September 2024 · 2–7 days: 21.2%September 2024 · 8–14 days: 9.5%September 2024 · 15–21 days: 1.1%September 2024 · 22–28 days: 1.1%September 2024 · > 28 days: 1.3%November 2024 · Same day: 52.6%November 2024 · 1 day: 19.5%November 2024 · 2–7 days: 18.2%November 2024 · 8–14 days: 4.8%November 2024 · 15–21 days: 1.4%November 2024 · 22–28 days: 1.7%November 2024 · > 28 days: 1.7%December 2024 · Same day: 55.3%December 2024 · 1 day: 19.0%December 2024 · 2–7 days: 15.6%December 2024 · 8–14 days: 4.8%December 2024 · 15–21 days: 1.9%December 2024 · 22–28 days: 1.3%December 2024 · > 28 days: 2.2%January 2025 · Same day: 49.7%January 2025 · 1 day: 18.1%January 2025 · 2–7 days: 21.3%January 2025 · 8–14 days: 4.9%January 2025 · 15–21 days: 1.5%January 2025 · 22–28 days: 2.1%January 2025 · > 28 days: 2.4%February 2025 · Same day: 56.8%February 2025 · 1 day: 17.2%February 2025 · 2–7 days: 18.0%February 2025 · 8–14 days: 3.0%February 2025 · 15–21 days: 1.9%February 2025 · 22–28 days: 1.0%February 2025 · > 28 days: 2.1%March 2025 · Same day: 57.6%March 2025 · 1 day: 12.9%March 2025 · 2–7 days: 19.6%March 2025 · 8–14 days: 5.4%March 2025 · 15–21 days: 1.1%March 2025 · 22–28 days: 1.4%March 2025 · > 28 days: 2.0%April 2025 · Same day: 52.8%April 2025 · 1 day: 16.0%April 2025 · 2–7 days: 17.2%April 2025 · 8–14 days: 8.0%April 2025 · 15–21 days: 2.1%April 2025 · 22–28 days: 1.4%April 2025 · > 28 days: 2.4%May 2025 · Same day: 58.3%May 2025 · 1 day: 15.2%May 2025 · 2–7 days: 16.8%May 2025 · 8–14 days: 4.6%May 2025 · 15–21 days: 1.6%May 2025 · 22–28 days: 1.4%May 2025 · > 28 days: 2.1%June 2025 · Same day: 56.4%June 2025 · 1 day: 15.0%June 2025 · 2–7 days: 20.5%June 2025 · 8–14 days: 5.1%June 2025 · 15–21 days: 0.7%June 2025 · 22–28 days: 0.8%June 2025 · > 28 days: 1.5%July 2025 · Same day: 53.5%July 2025 · 1 day: 16.3%July 2025 · 2–7 days: 20.9%July 2025 · 8–14 days: 4.5%July 2025 · 15–21 days: 1.9%July 2025 · 22–28 days: 1.2%July 2025 · > 28 days: 1.6%August 2025 · Same day: 51.1%August 2025 · 1 day: 14.3%August 2025 · 2–7 days: 24.8%August 2025 · 8–14 days: 5.8%August 2025 · 15–21 days: 1.4%August 2025 · 22–28 days: 0.8%August 2025 · > 28 days: 1.7%Jul '23Oct '23Feb '24May '24Aug '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

LOWscore 26/100
  • High demand (>400 appts/1K)

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments+3%
Face-to-face %0%
Telephone %+6.6%
Same-day %-1.7%
Appts per 1K+3%
Triage %0%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, the practice saw a notable increase in the number of appointments per 1,000 patients, rising to 438.7 from the trailing average. The total number of appointments also increased by 30% month-on-month, indicating a significant rise in demand.

Several trends and step changes are worth noting. The telephone percentage has increased by 6.6% month-on-month, with a notable spike in July where it rose by 113.3%. This could indicate a shift in patient preference or operational changes. The DNA rate has been decreasing, dropping by 12% month-on-month, which may reflect improved patient engagement or better appointment scheduling.

To investigate these changes, review the phone mix in July to see if it aligns with any system changes or staff training. Also, verify if the dip in face-to-face appointments in July is due to a recording issue or a genuine shift in patient care delivery.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

phonePct2025-07
value 3.2 · avg 1.9 ± 0.5
total2025-07
value 2021 · avg 1566.4 ± 100.2
f2fPct2025-04
value 96.2 · avg 97.7 ± 0.6
dnaRate2025-04
value 4.3 · avg 3.2 ± 0.4
phonePct2024-02
value 1.7 · avg 4.8 ± 1
f2fPct2024-02
value 98 · avg 94.7 ± 1.2
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

phonePct2025-07
1.5 → 3.2 (+113.3%)
phonePct2025-06
2.4 → 1.5 (-37.5%)
phonePct2025-04
1.6 → 2.5 (+56.2%)
phonePct2025-01
1.5 → 2.2 (+46.7%)
phonePct2024-09
1.1 → 1.9 (+72.7%)
phonePct2024-08
1.6 → 1.1 (-31.2%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

Workforce capacity

GP FTE

1.92

Nurse FTE

2.11

Direct Patient Care FTE

0

Admin FTE

3.47

1 practices reporting · 100.0% coverage

Staff group mix

GP1.9 FTE · 26%
Nurse2.1 FTE · 28%
Direct Patient Care0.0 FTE · 0%
Admin3.5 FTE · 46%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP1.92 FTE · 2 headcount
Partner1.92 FTE (100%) · 2 hc
Nurses2.10 FTE · 3 headcount
Practice Nurse0.53 FTE (25%) · 1 hc
Advanced / Specialist1.04 FTE (50%) · 1 hc
Trainee0.53 FTE (25%) · 1 hc
Admin / Non-clinical3.47 FTE · 6 headcount
Reception / Admin3.20 FTE (92%) · 5 hc
Other0.27 FTE (8%) · 1 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-030134GP · 2024-03: 2 FTEGP · 2024-04: 2 FTEGP · 2024-05: 2 FTEGP · 2024-06: 2 FTEGP · 2024-07: 2 FTEGP · 2024-08: 2 FTEGP · 2024-09: 2 FTEGP · 2024-10: 2 FTEGP · 2024-11: 2 FTEGP · 2024-12: 2 FTEGP · 2025-01: 2 FTEGP · 2025-02: 2 FTEGP · 2025-03: 2 FTEGP · 2025-04: 2 FTEGP · 2025-05: 2 FTEGP · 2025-06: 2 FTEGP · 2025-07: 2 FTEGP · 2025-08: 2 FTEGP · 2025-09: 2 FTEGP · 2025-10: 2 FTEGP · 2025-11: 2 FTEGP · 2025-12: 2 FTEGP · 2026-01: 2 FTEGP · 2026-02: 2 FTEGP · 2026-03: 2 FTENurse · 2024-03: 2 FTENurse · 2024-04: 2 FTENurse · 2024-05: 2 FTENurse · 2024-06: 2 FTENurse · 2024-07: 2 FTENurse · 2024-08: 2 FTENurse · 2024-09: 2 FTENurse · 2024-10: 2 FTENurse · 2024-11: 2 FTENurse · 2024-12: 2 FTENurse · 2025-01: 2 FTENurse · 2025-02: 2 FTENurse · 2025-03: 2 FTENurse · 2025-04: 2 FTENurse · 2025-05: 2 FTENurse · 2025-06: 2 FTENurse · 2025-07: 2 FTENurse · 2025-08: 2 FTENurse · 2025-09: 2 FTENurse · 2025-10: 2 FTENurse · 2025-11: 2 FTENurse · 2025-12: 2 FTENurse · 2026-01: 2 FTENurse · 2026-02: 2 FTENurse · 2026-03: 2 FTEDPC · 2024-03: 0 FTEDPC · 2024-04: 0 FTEDPC · 2024-05: 0 FTEDPC · 2024-06: 0 FTEDPC · 2024-07: 0 FTEDPC · 2024-08: 0 FTEDPC · 2024-09: 0 FTEDPC · 2024-10: 0 FTEDPC · 2024-11: 0 FTEDPC · 2024-12: 0 FTEDPC · 2025-01: 0 FTEDPC · 2025-02: 0 FTEDPC · 2025-03: 0 FTEDPC · 2025-04: 0 FTEDPC · 2025-05: 0 FTEDPC · 2025-06: 0 FTEDPC · 2025-07: 0 FTEDPC · 2025-08: 0 FTEDPC · 2025-09: 0 FTEDPC · 2025-10: 0 FTEDPC · 2025-11: 0 FTEDPC · 2025-12: 0 FTEDPC · 2026-01: 0 FTEDPC · 2026-02: 0 FTEDPC · 2026-03: 0 FTEAdmin · 2024-03: 3 FTEAdmin · 2024-04: 3 FTEAdmin · 2024-05: 3 FTEAdmin · 2024-06: 3 FTEAdmin · 2024-07: 3 FTEAdmin · 2024-08: 3 FTEAdmin · 2024-09: 3 FTEAdmin · 2024-10: 3 FTEAdmin · 2024-11: 3 FTEAdmin · 2024-12: 3 FTEAdmin · 2025-01: 3 FTEAdmin · 2025-02: 3 FTEAdmin · 2025-03: 3 FTEAdmin · 2025-04: 3 FTEAdmin · 2025-05: 3 FTEAdmin · 2025-06: 3 FTEAdmin · 2025-07: 3 FTEAdmin · 2025-08: 3 FTEAdmin · 2025-09: 3 FTEAdmin · 2025-10: 3 FTEAdmin · 2025-11: 3 FTEAdmin · 2025-12: 3 FTEAdmin · 2026-01: 3 FTEAdmin · 2026-02: 3 FTEAdmin · 2026-03: 3 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good78.2%
Phone easy37.2%
Website easy83.6%
100.0% coverage

Prescribing volume

1.53

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.