GP Practice

Paradise Medical Centre

M86045

Compare to

Registered patients

7,454

NHS Digital list size

GP FTE

8.67

NHS Digital workforce

Patients per GP FTE

860

Items per patient

1.7

prescribing volume

GPPS overall good

60.3%

patient experience

Access KPIs · August 2025

Same-day %

57.1%

Month: August 2025

Appts per 1K patients

402

all bookings (incl. triage)

Patient contacts per 1K

399

F2F + phone + video only

28+ day backlog

0%

long-wait share — 0 may be a stale cache, pending sync

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face49.4%
Telephone45.2%
Video / online4.6%
Triage61.9%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %57.1%43.0%+14.1%
Face-to-face %49.4%58.4%-9.0%
Telephone %45.2%21.9%+23.3%
Appts per 1K401.5479.7-78.2
Triage %61.9%8.7%+53.2%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-072024-082025-080326597Same-day % · 2023-07: 55.9%Same-day % · 2023-08: 51.8%Same-day % · 2023-09: 53.2%Same-day % · 2023-10: 51.9%Same-day % · 2023-12: 54.2%Same-day % · 2024-01: 55.1%Same-day % · 2024-02: 53.7%Same-day % · 2024-03: 52.8%Same-day % · 2024-04: 49.2%Same-day % · 2024-05: 48.7%Same-day % · 2024-06: 43.4%Same-day % · 2024-07: 51.8%Same-day % · 2024-08: 52.9%Same-day % · 2024-09: 55.7%Same-day % · 2024-11: 52.6%Same-day % · 2024-12: 51.2%Same-day % · 2025-01: 53.9%Same-day % · 2025-02: 54.9%Same-day % · 2025-03: 61.3%Same-day % · 2025-04: 55.2%Same-day % · 2025-05: 55.9%Same-day % · 2025-06: 55.1%Same-day % · 2025-07: 52.3%Same-day % · 2025-08: 57.1%F2F % · 2023-07: 42.2%F2F % · 2023-08: 52.2%F2F % · 2023-09: 58.6%F2F % · 2023-10: 64.9%F2F % · 2023-12: 59.4%F2F % · 2024-01: 54.6%F2F % · 2024-02: 60.8%F2F % · 2024-03: 56.7%F2F % · 2024-04: 57.4%F2F % · 2024-05: 57.5%F2F % · 2024-06: 56.5%F2F % · 2024-07: 58.2%F2F % · 2024-08: 57.4%F2F % · 2024-09: 58.3%F2F % · 2024-11: 49.1%F2F % · 2024-12: 50.2%F2F % · 2025-01: 51.9%F2F % · 2025-02: 51.7%F2F % · 2025-03: 48.8%F2F % · 2025-04: 47.5%F2F % · 2025-05: 47.5%F2F % · 2025-06: 49.7%F2F % · 2025-07: 49.7%F2F % · 2025-08: 49.4%Phone % · 2023-07: 57.6%Phone % · 2023-08: 47.6%Phone % · 2023-09: 41.2%Phone % · 2023-10: 34.9%Phone % · 2023-12: 40.3%Phone % · 2024-01: 45.2%Phone % · 2024-02: 39.0%Phone % · 2024-03: 42.8%Phone % · 2024-04: 42.4%Phone % · 2024-05: 42.0%Phone % · 2024-06: 41.5%Phone % · 2024-07: 39.3%Phone % · 2024-08: 40.0%Phone % · 2024-09: 39.4%Phone % · 2024-11: 46.8%Phone % · 2024-12: 45.6%Phone % · 2025-01: 44.5%Phone % · 2025-02: 43.7%Phone % · 2025-03: 47.5%Phone % · 2025-04: 48.0%Phone % · 2025-05: 48.3%Phone % · 2025-06: 47.0%Phone % · 2025-07: 46.2%Phone % · 2025-08: 45.2%Video % · 2023-07: 0.0%Video % · 2023-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 1.8%Video % · 2024-07: 1.9%Video % · 2024-08: 2.3%Video % · 2024-09: 2.0%Video % · 2024-11: 3.5%Video % · 2024-12: 3.9%Video % · 2025-01: 3.1%Video % · 2025-02: 2.9%Video % · 2025-03: 2.8%Video % · 2025-04: 4.0%Video % · 2025-05: 3.5%Video % · 2025-06: 2.6%Video % · 2025-07: 3.5%Video % · 2025-08: 4.6%Triage % · 2023-07: 28.1%Triage % · 2023-08: 40.5%Triage % · 2023-09: 45.2%Triage % · 2023-10: 49.3%Triage % · 2023-12: 44.5%Triage % · 2024-01: 42.4%Triage % · 2024-02: 42.4%Triage % · 2024-03: 43.5%Triage % · 2024-04: 72.2%Triage % · 2024-05: 87.0%Triage % · 2024-06: 85.1%Triage % · 2024-07: 82.8%Triage % · 2024-08: 85.4%Triage % · 2024-09: 80.6%Triage % · 2024-11: 80.6%Triage % · 2024-12: 85.1%Triage % · 2025-01: 82.3%Triage % · 2025-02: 66.1%Triage % · 2025-03: 65.4%Triage % · 2025-04: 63.7%Triage % · 2025-05: 65.2%Triage % · 2025-06: 62.9%Triage % · 2025-07: 61.8%Triage % · 2025-08: 61.9%

NHS Digital appointments dataset · last 24 months (2023-07 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-072024-082025-082,6053,1133,6204,1282023-07: 3,217 appointments2023-08: 2,752 appointments2023-09: 2,926 appointments2023-10: 3,924 appointments2023-12: 3,036 appointments2024-01: 3,705 appointments2024-02: 3,473 appointments2024-03: 3,393 appointments2024-04: 3,300 appointments2024-05: 3,764 appointments2024-06: 3,213 appointments2024-07: 3,719 appointments2024-08: 3,151 appointments2024-09: 3,327 appointments2024-11: 3,434 appointments2024-12: 3,479 appointments2025-01: 3,945 appointments2025-02: 3,704 appointments2025-03: 3,747 appointments2025-04: 3,527 appointments2025-05: 3,672 appointments2025-06: 3,681 appointments2025-07: 3,981 appointments2025-08: 2,993 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-072024-082025-083494184865542023-07: 431.6 appts per 1,000 patients2023-08: 369.2 appts per 1,000 patients2023-09: 392.5 appts per 1,000 patients2023-10: 526.4 appts per 1,000 patients2023-12: 407.3 appts per 1,000 patients2024-01: 497 appts per 1,000 patients2024-02: 465.9 appts per 1,000 patients2024-03: 455.2 appts per 1,000 patients2024-04: 442.7 appts per 1,000 patients2024-05: 505 appts per 1,000 patients2024-06: 431 appts per 1,000 patients2024-07: 498.9 appts per 1,000 patients2024-08: 422.7 appts per 1,000 patients2024-09: 446.3 appts per 1,000 patients2024-11: 460.7 appts per 1,000 patients2024-12: 466.7 appts per 1,000 patients2025-01: 529.2 appts per 1,000 patients2025-02: 496.9 appts per 1,000 patients2025-03: 502.7 appts per 1,000 patients2025-04: 473.2 appts per 1,000 patients2025-05: 492.6 appts per 1,000 patients2025-06: 493.8 appts per 1,000 patients2025-07: 534.1 appts per 1,000 patients2025-08: 401.5 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%July 2023 · Same day: 55.9%July 2023 · 1 day: 10.3%July 2023 · 2–7 days: 26.0%July 2023 · 8–14 days: 6.7%July 2023 · 15–21 days: 0.5%July 2023 · 22–28 days: 0.2%July 2023 · > 28 days: 0.4%August 2023 · Same day: 51.8%August 2023 · 1 day: 9.4%August 2023 · 2–7 days: 28.4%August 2023 · 8–14 days: 9.6%August 2023 · 15–21 days: 0.5%August 2023 · > 28 days: 0.3%September 2023 · Same day: 53.2%September 2023 · 1 day: 8.5%September 2023 · 2–7 days: 26.4%September 2023 · 8–14 days: 11.0%September 2023 · 15–21 days: 0.6%September 2023 · 22–28 days: 0.1%September 2023 · > 28 days: 0.1%October 2023 · Same day: 51.9%October 2023 · 1 day: 9.9%October 2023 · 2–7 days: 28.7%October 2023 · 8–14 days: 8.8%October 2023 · 15–21 days: 0.6%October 2023 · > 28 days: 0.1%December 2023 · Same day: 54.2%December 2023 · 1 day: 8.6%December 2023 · 2–7 days: 23.6%December 2023 · 8–14 days: 12.4%December 2023 · 15–21 days: 0.7%December 2023 · 22–28 days: 0.1%December 2023 · > 28 days: 0.3%January 2024 · Same day: 55.1%January 2024 · 1 day: 8.2%January 2024 · 2–7 days: 28.2%January 2024 · 8–14 days: 7.9%January 2024 · 15–21 days: 0.3%January 2024 · 22–28 days: 0.1%January 2024 · > 28 days: 0.2%February 2024 · Same day: 53.7%February 2024 · 1 day: 10.5%February 2024 · 2–7 days: 27.4%February 2024 · 8–14 days: 5.9%February 2024 · 15–21 days: 1.6%February 2024 · 22–28 days: 0.2%February 2024 · > 28 days: 0.6%March 2024 · Same day: 52.8%March 2024 · 1 day: 9.6%March 2024 · 2–7 days: 28.5%March 2024 · 8–14 days: 7.1%March 2024 · 15–21 days: 1.1%March 2024 · 22–28 days: 0.6%March 2024 · > 28 days: 0.2%April 2024 · Same day: 49.2%April 2024 · 1 day: 9.2%April 2024 · 2–7 days: 25.8%April 2024 · 8–14 days: 13.4%April 2024 · 15–21 days: 0.6%April 2024 · 22–28 days: 0.5%April 2024 · > 28 days: 1.4%May 2024 · Same day: 48.7%May 2024 · 1 day: 8.5%May 2024 · 2–7 days: 26.7%May 2024 · 8–14 days: 13.9%May 2024 · 15–21 days: 1.3%May 2024 · 22–28 days: 0.5%May 2024 · > 28 days: 0.5%June 2024 · Same day: 43.4%June 2024 · 1 day: 10.8%June 2024 · 2–7 days: 30.2%June 2024 · 8–14 days: 12.9%June 2024 · 15–21 days: 1.6%June 2024 · 22–28 days: 0.8%June 2024 · > 28 days: 0.2%July 2024 · Same day: 51.8%July 2024 · 1 day: 11.2%July 2024 · 2–7 days: 25.4%July 2024 · 8–14 days: 9.3%July 2024 · 15–21 days: 0.8%July 2024 · 22–28 days: 1.3%July 2024 · > 28 days: 0.3%August 2024 · Same day: 52.9%August 2024 · 1 day: 10.9%August 2024 · 2–7 days: 28.3%August 2024 · 8–14 days: 5.9%August 2024 · 15–21 days: 1.0%August 2024 · 22–28 days: 0.7%August 2024 · > 28 days: 0.3%September 2024 · Same day: 55.7%September 2024 · 1 day: 10.6%September 2024 · 2–7 days: 26.1%September 2024 · 8–14 days: 6.6%September 2024 · 15–21 days: 0.9%November 2024 · Same day: 52.6%November 2024 · 1 day: 12.2%November 2024 · 2–7 days: 25.0%November 2024 · 8–14 days: 8.4%November 2024 · 15–21 days: 0.8%November 2024 · 22–28 days: 1.0%December 2024 · Same day: 51.2%December 2024 · 1 day: 13.3%December 2024 · 2–7 days: 28.7%December 2024 · 8–14 days: 6.0%December 2024 · 15–21 days: 0.1%December 2024 · 22–28 days: 0.7%December 2024 · > 28 days: 0.1%January 2025 · Same day: 53.9%January 2025 · 1 day: 12.0%January 2025 · 2–7 days: 28.1%January 2025 · 8–14 days: 4.9%January 2025 · 15–21 days: 0.3%January 2025 · 22–28 days: 0.3%January 2025 · > 28 days: 0.4%February 2025 · Same day: 54.9%February 2025 · 1 day: 12.5%February 2025 · 2–7 days: 25.5%February 2025 · 8–14 days: 6.4%February 2025 · 15–21 days: 0.5%February 2025 · 22–28 days: 0.1%March 2025 · Same day: 61.3%March 2025 · 1 day: 11.5%March 2025 · 2–7 days: 23.1%March 2025 · 8–14 days: 3.5%March 2025 · 15–21 days: 0.5%March 2025 · 22–28 days: 0.1%April 2025 · Same day: 55.2%April 2025 · 1 day: 13.5%April 2025 · 2–7 days: 22.4%April 2025 · 8–14 days: 6.7%April 2025 · 15–21 days: 0.9%April 2025 · 22–28 days: 0.9%April 2025 · > 28 days: 0.4%May 2025 · Same day: 55.9%May 2025 · 1 day: 10.9%May 2025 · 2–7 days: 24.7%May 2025 · 8–14 days: 7.2%May 2025 · 15–21 days: 0.5%May 2025 · 22–28 days: 0.4%May 2025 · > 28 days: 0.3%June 2025 · Same day: 55.1%June 2025 · 1 day: 12.5%June 2025 · 2–7 days: 26.9%June 2025 · 8–14 days: 4.5%June 2025 · 15–21 days: 0.8%June 2025 · 22–28 days: 0.2%July 2025 · Same day: 52.3%July 2025 · 1 day: 15.6%July 2025 · 2–7 days: 26.7%July 2025 · 8–14 days: 4.6%July 2025 · 15–21 days: 0.7%July 2025 · 22–28 days: 0.2%August 2025 · Same day: 57.1%August 2025 · 1 day: 11.7%August 2025 · 2–7 days: 22.7%August 2025 · 8–14 days: 7.6%August 2025 · 15–21 days: 0.7%August 2025 · 22–28 days: 0.2%Jul '23Oct '23Feb '24May '24Aug '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

MEDIUMscore 41/100
  • High demand (>400 appts/1K)
  • Elevated DNA rate (6.6%)

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-1.9%
Face-to-face %+0.7%
Telephone %-1.1%
Same-day %-1.6%
Appts per 1K-1.9%
Triage %-1.1%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

In August 2025, the total number of appointments fell to 2993, which is significantly lower than the practice's trailing average of 3613.9. This represents a notable drop and should be closely monitored.

Several trends and shifts are worth noting. The video appointment percentage increased by 31.4% from July to August, indicating a growing preference for virtual consultations. Additionally, the telephone appointment percentage decreased by 11%, suggesting a shift in patient communication preferences. The same-day appointment percentage also declined by 1.6%, which could reflect changes in patient demand or operational adjustments.

To investigate these changes, it would be prudent to review the video appointment increase to understand if it aligns with any recent system changes or patient feedback. Additionally, examining the decline in telephone appointments could provide insights into whether this shift is due to operational changes or patient behavior.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

total2025-08
value 2993 · avg 3613.9 ± 231.6
sameDayPct2025-03
value 61.3 · avg 51.7 ± 3.2
phonePct2025-03
value 47.5 · avg 42.3 ± 2.5
total2025-01
value 3945 · avg 3416.2 ± 220.2
f2fPct2024-12
value 50.2 · avg 57.6 ± 3.5
phonePct2024-11
value 46.8 · avg 40.7 ± 2.4
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

videoPct2025-08
3.5 → 4.6 (+31.4%)
videoPct2025-07
2.6 → 3.5 (+34.6%)
videoPct2025-04
2.8 → 4 (+42.9%)
videoPct2024-11
2 → 3.5 (+75%)
triagePct2024-04
43.5 → 72.2 (+65.7%)
triagePct2023-08
28.1 → 40.5 (+44.2%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

CQC inspection likelihood

mediumscore 51/100medium confidence
Last inspection: 2020-01-30 · 33 months ago
  • Using CQC review date (2023-07-06) as last assessment. Original inspection date: 2020-01-30.
  • Current rating is good, and the latest CQC assessment date is 2023-07-06 (33 months ago).
  • Report date falls outside the 2017–2022 focused-assessment window signal.
  • Model is directional: 2 supporting signals are currently unavailable.
  • CQC focused assessments reference 10 non-clinical quality statements and typically provide at least 5 working days notice.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Workforce capacity

GP FTE

8.67

Nurse FTE

1.53

Direct Patient Care FTE

0

Admin FTE

7.65

1 practices reporting · 100.0% coverage

Staff group mix

GP8.7 FTE · 49%
Nurse1.5 FTE · 9%
Direct Patient Care0.0 FTE · 0%
Admin7.7 FTE · 43%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP8.67 FTE · 9 headcount
Partner2.59 FTE (30%) · 3 hc
Salaried0.75 FTE (9%) · 1 hc
Training (ST/F)5.33 FTE (61%) · 5 hc
Nurses1.53 FTE · 2 headcount
Practice Nurse1.53 FTE (100%) · 2 hc
Admin / Non-clinical7.65 FTE · 8 headcount
Management1.13 FTE (15%) · 1 hc
Reception / Admin6.52 FTE (85%) · 7 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-0304812GP · 2024-03: 10 FTEGP · 2024-04: 10 FTEGP · 2024-05: 10 FTEGP · 2024-06: 10 FTEGP · 2024-07: 9 FTEGP · 2024-08: 9 FTEGP · 2024-09: 9 FTEGP · 2024-10: 9 FTEGP · 2024-11: 9 FTEGP · 2024-12: 11 FTEGP · 2025-01: 11 FTEGP · 2025-02: 11 FTEGP · 2025-03: 11 FTEGP · 2025-04: 11 FTEGP · 2025-05: 10 FTEGP · 2025-06: 10 FTEGP · 2025-07: 10 FTEGP · 2025-08: 9 FTEGP · 2025-09: 9 FTEGP · 2025-10: 9 FTEGP · 2025-11: 9 FTEGP · 2025-12: 8 FTEGP · 2026-01: 8 FTEGP · 2026-02: 9 FTEGP · 2026-03: 9 FTENurse · 2024-03: 1 FTENurse · 2024-04: 1 FTENurse · 2024-05: 1 FTENurse · 2024-06: 1 FTENurse · 2024-07: 1 FTENurse · 2024-08: 1 FTENurse · 2024-09: 1 FTENurse · 2024-10: 1 FTENurse · 2024-11: 1 FTENurse · 2024-12: 1 FTENurse · 2025-01: 1 FTENurse · 2025-02: 1 FTENurse · 2025-03: 1 FTENurse · 2025-04: 1 FTENurse · 2025-05: 2 FTENurse · 2025-06: 2 FTENurse · 2025-07: 2 FTENurse · 2025-08: 2 FTENurse · 2025-09: 2 FTENurse · 2025-10: 2 FTENurse · 2025-11: 2 FTENurse · 2025-12: 2 FTENurse · 2026-01: 2 FTENurse · 2026-02: 2 FTENurse · 2026-03: 2 FTEDPC · 2024-03: 0 FTEDPC · 2024-04: 0 FTEDPC · 2024-05: 0 FTEDPC · 2024-06: 0 FTEDPC · 2024-07: 0 FTEDPC · 2024-08: 0 FTEDPC · 2024-09: 0 FTEDPC · 2024-10: 0 FTEDPC · 2024-11: 0 FTEDPC · 2024-12: 0 FTEDPC · 2025-01: 0 FTEDPC · 2025-02: 0 FTEDPC · 2025-03: 0 FTEDPC · 2025-04: 0 FTEDPC · 2025-05: 0 FTEDPC · 2025-06: 0 FTEDPC · 2025-07: 0 FTEDPC · 2025-08: 0 FTEDPC · 2025-09: 0 FTEDPC · 2025-10: 0 FTEDPC · 2025-11: 0 FTEDPC · 2025-12: 0 FTEDPC · 2026-01: 0 FTEDPC · 2026-02: 0 FTEDPC · 2026-03: 0 FTEAdmin · 2024-03: 7 FTEAdmin · 2024-04: 7 FTEAdmin · 2024-05: 7 FTEAdmin · 2024-06: 7 FTEAdmin · 2024-07: 7 FTEAdmin · 2024-08: 7 FTEAdmin · 2024-09: 7 FTEAdmin · 2024-10: 7 FTEAdmin · 2024-11: 7 FTEAdmin · 2024-12: 7 FTEAdmin · 2025-01: 7 FTEAdmin · 2025-02: 7 FTEAdmin · 2025-03: 7 FTEAdmin · 2025-04: 7 FTEAdmin · 2025-05: 7 FTEAdmin · 2025-06: 6 FTEAdmin · 2025-07: 6 FTEAdmin · 2025-08: 7 FTEAdmin · 2025-09: 7 FTEAdmin · 2025-10: 7 FTEAdmin · 2025-11: 7 FTEAdmin · 2025-12: 7 FTEAdmin · 2026-01: 7 FTEAdmin · 2026-02: 7 FTEAdmin · 2026-03: 8 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good60.3%
Phone easy11.4%
Website easy76.9%
100.0% coverage

Prescribing volume

1.7

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.