GP Practice

Lion Health

M87011

Compare to

Registered patients

26,986

NHS Digital list size

GP FTE

15.71

NHS Digital workforce

Patients per GP FTE

1,718

Items per patient

1.43

prescribing volume

GPPS overall good

3.2%

patient experience

Limited classification in NHS Digital return

2,109 appointments were recorded for August 2025 without an appointment mode (Face-to-Face / Phone / Video) or a wait-time band — every record falls into "Unknown" at source. The mode-mix, wait-distribution and same-day cards therefore cannot be displayed for this month.

This is a clinical-system template configuration at the practice (common with older TPP / EMIS setups that don't map appointment categories into the NHS Digital extract). The total volume above is accurate; only the breakdowns are unavailable.

Access KPIs · August 2025

Appts per 1K patients

78.2

all bookings (incl. triage)

Patient contacts per 1K

0.0

F2F + phone + video only

Source: NHS Digital appointments dataset (latest published month).

vs National average

KPIThis practiceNational avgΔ
Face-to-face %0.0%58.4%-58.4%
Telephone %0.0%21.9%-21.9%
Appts per 1K78.2479.7-401.5
Triage %0.0%8.7%-8.7%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-072024-082025-080000F2F % · 2023-07: 0.0%F2F % · 2023-08: 0.0%F2F % · 2023-09: 0.0%F2F % · 2023-10: 0.0%F2F % · 2023-12: 0.0%F2F % · 2024-01: 0.0%F2F % · 2024-02: 0.0%F2F % · 2024-03: 0.0%F2F % · 2024-04: 0.0%F2F % · 2024-05: 0.0%F2F % · 2024-06: 0.0%F2F % · 2024-07: 0.0%F2F % · 2024-08: 0.0%F2F % · 2024-09: 0.0%F2F % · 2024-11: 0.0%F2F % · 2024-12: 0.0%F2F % · 2025-01: 0.0%F2F % · 2025-02: 0.0%F2F % · 2025-03: 0.0%F2F % · 2025-04: 0.0%F2F % · 2025-05: 0.0%F2F % · 2025-06: 0.0%F2F % · 2025-07: 0.0%F2F % · 2025-08: 0.0%Phone % · 2023-07: 0.0%Phone % · 2023-08: 0.0%Phone % · 2023-09: 0.0%Phone % · 2023-10: 0.0%Phone % · 2023-12: 0.0%Phone % · 2024-01: 0.0%Phone % · 2024-02: 0.0%Phone % · 2024-03: 0.0%Phone % · 2024-04: 0.0%Phone % · 2024-05: 0.0%Phone % · 2024-06: 0.0%Phone % · 2024-07: 0.0%Phone % · 2024-08: 0.0%Phone % · 2024-09: 0.0%Phone % · 2024-11: 0.0%Phone % · 2024-12: 0.0%Phone % · 2025-01: 0.0%Phone % · 2025-02: 0.0%Phone % · 2025-03: 0.0%Phone % · 2025-04: 0.0%Phone % · 2025-05: 0.0%Phone % · 2025-06: 0.0%Phone % · 2025-07: 0.0%Phone % · 2025-08: 0.0%Video % · 2023-07: 0.0%Video % · 2023-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.0%Video % · 2024-11: 0.0%Video % · 2024-12: 0.0%Video % · 2025-01: 0.0%Video % · 2025-02: 0.0%Video % · 2025-03: 0.0%Video % · 2025-04: 0.0%Video % · 2025-05: 0.0%Video % · 2025-06: 0.0%Video % · 2025-07: 0.0%Video % · 2025-08: 0.0%Triage % · 2023-07: 0.0%Triage % · 2023-08: 0.0%Triage % · 2023-09: 0.0%Triage % · 2023-10: 0.0%Triage % · 2023-12: 0.0%Triage % · 2024-01: 0.0%Triage % · 2024-02: 0.0%Triage % · 2024-03: 0.0%Triage % · 2024-04: 0.0%Triage % · 2024-05: 0.0%Triage % · 2024-06: 0.0%Triage % · 2024-07: 0.0%Triage % · 2024-08: 0.0%Triage % · 2024-09: 0.0%Triage % · 2024-11: 0.0%Triage % · 2024-12: 0.0%Triage % · 2025-01: 0.0%Triage % · 2025-02: 0.0%Triage % · 2025-03: 0.0%Triage % · 2025-04: 0.0%Triage % · 2025-05: 0.0%Triage % · 2025-06: 0.0%Triage % · 2025-07: 0.0%Triage % · 2025-08: 0.0%

NHS Digital appointments dataset · last 24 months (2023-07 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-072024-082025-081,7842,0142,2442,4742023-07: 2,212 appointments2023-08: 2,160 appointments2023-09: 2,219 appointments2023-10: 2,211 appointments2023-12: 1,851 appointments2024-01: 2,147 appointments2024-02: 2,288 appointments2024-03: 2,088 appointments2024-04: 2,298 appointments2024-05: 1,980 appointments2024-06: 2,028 appointments2024-07: 2,040 appointments2024-08: 2,158 appointments2024-09: 2,061 appointments2024-11: 2,404 appointments2024-12: 2,261 appointments2025-01: 2,209 appointments2025-02: 2,284 appointments2025-03: 2,284 appointments2025-04: 2,407 appointments2025-05: 2,032 appointments2025-06: 2,083 appointments2025-07: 2,255 appointments2025-08: 2,109 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-072024-082025-08667583922023-07: 82 appts per 1,000 patients2023-08: 80 appts per 1,000 patients2023-09: 82.2 appts per 1,000 patients2023-10: 81.9 appts per 1,000 patients2023-12: 68.6 appts per 1,000 patients2024-01: 79.6 appts per 1,000 patients2024-02: 84.8 appts per 1,000 patients2024-03: 77.4 appts per 1,000 patients2024-04: 85.2 appts per 1,000 patients2024-05: 73.4 appts per 1,000 patients2024-06: 75.2 appts per 1,000 patients2024-07: 75.6 appts per 1,000 patients2024-08: 80 appts per 1,000 patients2024-09: 76.4 appts per 1,000 patients2024-11: 89.1 appts per 1,000 patients2024-12: 83.8 appts per 1,000 patients2025-01: 81.9 appts per 1,000 patients2025-02: 84.6 appts per 1,000 patients2025-03: 84.6 appts per 1,000 patients2025-04: 89.2 appts per 1,000 patients2025-05: 75.3 appts per 1,000 patients2025-06: 77.2 appts per 1,000 patients2025-07: 83.6 appts per 1,000 patients2025-08: 78.2 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Demand pressure

LOWscore 0/100

No specific risk factors detected.

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-1.7%
Face-to-face %0%
Telephone %0%
Same-day %0%
Appts per 1K-1.6%
Triage %0%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, the total number of appointments per thousand patients dropped to 78.2, which is below the practice's trailing average. This represents a significant decline and is worth monitoring closely.

There were no notable trends or step changes in the data, but the total number of appointments per thousand patients has been decreasing month-on-month. It would be prudent to review the reasons behind this decline.

To understand the drop in total appointments, the practice manager should investigate any changes in patient demographics or service offerings that might have affected appointment numbers. Additionally, reviewing the DNA rate could provide insights into whether missed appointments are contributing to the overall decrease.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (1)

total2024-11
value 2404 · avg 2114.1 ± 126.2
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

CQC inspection likelihood

lowscore 37/100medium confidence
Last inspection: 2023-11-21 · 29 months ago
  • Current rating is unknown, and the latest CQC assessment date is 2023-11-21 (29 months ago).
  • Current rating is outside the Good/Outstanding focused-assessment profile, which lowers this specific cohort signal.
  • Model is directional: 3 supporting signals are currently unavailable.
  • CQC focused assessments reference 10 non-clinical quality statements and typically provide at least 5 working days notice.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Workforce capacity

GP FTE

15.71

Nurse FTE

12.09

Direct Patient Care FTE

23.97

Admin FTE

43.6

1 practices reporting · 100.0% coverage

Staff group mix

GP15.7 FTE · 16%
Nurse12.1 FTE · 13%
Direct Patient Care24.0 FTE · 25%
Admin43.6 FTE · 46%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP15.72 FTE · 21 headcount
Partner5.25 FTE (33%) · 6 hc
Salaried8.76 FTE (56%) · 13 hc
Training (ST/F)1.71 FTE (11%) · 2 hc
Nurses12.10 FTE · 15 headcount
Practice Nurse4.44 FTE (37%) · 6 hc
Advanced / Specialist6.19 FTE (51%) · 7 hc
Trainee0.67 FTE (6%) · 1 hc
Other0.80 FTE (7%) · 1 hc
Admin / Non-clinical43.60 FTE · 57 headcount
Management5.69 FTE (13%) · 6 hc
Reception / Admin22.37 FTE (51%) · 32 hc
Other15.54 FTE (36%) · 19 hc
Direct Patient Care23.97 FTE · 30 headcount
HCA / Nursing Assistant3.08 FTE (13%) · 4 hc
Paramedic7.00 FTE (29%) · 8 hc
Physiotherapist0.27 FTE (1%) · 1 hc
Social Prescriber3.83 FTE (16%) · 5 hc
Other9.79 FTE (41%) · 12 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-035203651GP · 2024-03: 17 FTEGP · 2024-04: 16 FTEGP · 2024-05: 15 FTEGP · 2024-06: 15 FTEGP · 2024-07: 13 FTEGP · 2024-08: 14 FTEGP · 2024-09: 15 FTEGP · 2024-10: 15 FTEGP · 2024-11: 15 FTEGP · 2024-12: 15 FTEGP · 2025-01: 15 FTEGP · 2025-02: 15 FTEGP · 2025-03: 15 FTEGP · 2025-04: 15 FTEGP · 2025-05: 15 FTEGP · 2025-06: 15 FTEGP · 2025-07: 15 FTEGP · 2025-08: 14 FTEGP · 2025-09: 15 FTEGP · 2025-10: 15 FTEGP · 2025-11: 15 FTEGP · 2025-12: 16 FTEGP · 2026-01: 16 FTEGP · 2026-02: 16 FTEGP · 2026-03: 16 FTENurse · 2024-03: 11 FTENurse · 2024-04: 11 FTENurse · 2024-05: 11 FTENurse · 2024-06: 11 FTENurse · 2024-07: 11 FTENurse · 2024-08: 13 FTENurse · 2024-09: 13 FTENurse · 2024-10: 13 FTENurse · 2024-11: 13 FTENurse · 2024-12: 13 FTENurse · 2025-01: 13 FTENurse · 2025-02: 13 FTENurse · 2025-03: 13 FTENurse · 2025-04: 13 FTENurse · 2025-05: 13 FTENurse · 2025-06: 13 FTENurse · 2025-07: 12 FTENurse · 2025-08: 12 FTENurse · 2025-09: 12 FTENurse · 2025-10: 12 FTENurse · 2025-11: 12 FTENurse · 2025-12: 12 FTENurse · 2026-01: 12 FTENurse · 2026-02: 12 FTENurse · 2026-03: 12 FTEDPC · 2024-03: 9 FTEDPC · 2024-04: 9 FTEDPC · 2024-05: 10 FTEDPC · 2024-06: 10 FTEDPC · 2024-07: 10 FTEDPC · 2024-08: 24 FTEDPC · 2024-09: 25 FTEDPC · 2024-10: 25 FTEDPC · 2024-11: 24 FTEDPC · 2024-12: 24 FTEDPC · 2025-01: 23 FTEDPC · 2025-02: 23 FTEDPC · 2025-03: 24 FTEDPC · 2025-04: 23 FTEDPC · 2025-05: 24 FTEDPC · 2025-06: 24 FTEDPC · 2025-07: 24 FTEDPC · 2025-08: 24 FTEDPC · 2025-09: 24 FTEDPC · 2025-10: 24 FTEDPC · 2025-11: 24 FTEDPC · 2025-12: 24 FTEDPC · 2026-01: 24 FTEDPC · 2026-02: 24 FTEDPC · 2026-03: 24 FTEAdmin · 2024-03: 47 FTEAdmin · 2024-04: 46 FTEAdmin · 2024-05: 46 FTEAdmin · 2024-06: 45 FTEAdmin · 2024-07: 44 FTEAdmin · 2024-08: 46 FTEAdmin · 2024-09: 46 FTEAdmin · 2024-10: 45 FTEAdmin · 2024-11: 44 FTEAdmin · 2024-12: 43 FTEAdmin · 2025-01: 44 FTEAdmin · 2025-02: 44 FTEAdmin · 2025-03: 43 FTEAdmin · 2025-04: 43 FTEAdmin · 2025-05: 42 FTEAdmin · 2025-06: 42 FTEAdmin · 2025-07: 42 FTEAdmin · 2025-08: 43 FTEAdmin · 2025-09: 43 FTEAdmin · 2025-10: 43 FTEAdmin · 2025-11: 43 FTEAdmin · 2025-12: 43 FTEAdmin · 2026-01: 44 FTEAdmin · 2026-02: 44 FTEAdmin · 2026-03: 44 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good3.2%
Phone easy3.0%
Website easy2.4%
100.0% coverage

Prescribing volume

1.43

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.