GP Practice

Links Medical Practice

M87617

Compare to

Registered patients

6,215

NHS Digital list size

GP FTE

5.21

NHS Digital workforce

Patients per GP FTE

1,193

Items per patient

1.37

prescribing volume

GPPS overall good

74.0%

patient experience

Access KPIs · August 2025

Same-day %

59.6%

Month: August 2025

Appts per 1K patients

502

all bookings (incl. triage)

Patient contacts per 1K

500

F2F + phone + video only

28+ day backlog

2.1%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face49.3%
Telephone18.8%
Video / online31.5%
Triage26.0%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %59.6%43.0%+16.6%
Face-to-face %49.3%58.4%-9.1%
Telephone %18.8%21.9%-3.1%
Appts per 1K501.7479.7+22.0
Triage %26.0%8.7%+17.3%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-072024-082025-080326395Same-day % · 2023-07: 49.6%Same-day % · 2023-08: 47.7%Same-day % · 2023-09: 44.1%Same-day % · 2023-10: 46.6%Same-day % · 2023-12: 54.5%Same-day % · 2024-01: 53.1%Same-day % · 2024-02: 54.0%Same-day % · 2024-03: 56.1%Same-day % · 2024-04: 65.2%Same-day % · 2024-05: 60.8%Same-day % · 2024-06: 66.7%Same-day % · 2024-07: 63.1%Same-day % · 2024-08: 61.5%Same-day % · 2024-09: 59.6%Same-day % · 2024-11: 57.7%Same-day % · 2024-12: 66.8%Same-day % · 2025-01: 60.5%Same-day % · 2025-02: 60.2%Same-day % · 2025-03: 62.7%Same-day % · 2025-04: 61.5%Same-day % · 2025-05: 59.9%Same-day % · 2025-06: 62.7%Same-day % · 2025-07: 59.2%Same-day % · 2025-08: 59.6%F2F % · 2023-07: 75.0%F2F % · 2023-08: 80.1%F2F % · 2023-09: 84.4%F2F % · 2023-10: 79.2%F2F % · 2023-12: 79.5%F2F % · 2024-01: 78.9%F2F % · 2024-02: 79.4%F2F % · 2024-03: 81.6%F2F % · 2024-04: 82.7%F2F % · 2024-05: 81.6%F2F % · 2024-06: 73.5%F2F % · 2024-07: 71.2%F2F % · 2024-08: 76.8%F2F % · 2024-09: 75.6%F2F % · 2024-11: 79.2%F2F % · 2024-12: 79.6%F2F % · 2025-01: 73.8%F2F % · 2025-02: 73.3%F2F % · 2025-03: 65.8%F2F % · 2025-04: 61.8%F2F % · 2025-05: 60.8%F2F % · 2025-06: 60.7%F2F % · 2025-07: 52.7%F2F % · 2025-08: 49.3%Phone % · 2023-07: 23.8%Phone % · 2023-08: 19.4%Phone % · 2023-09: 14.9%Phone % · 2023-10: 18.4%Phone % · 2023-12: 19.9%Phone % · 2024-01: 20.1%Phone % · 2024-02: 19.3%Phone % · 2024-03: 17.4%Phone % · 2024-04: 16.3%Phone % · 2024-05: 17.7%Phone % · 2024-06: 18.4%Phone % · 2024-07: 20.2%Phone % · 2024-08: 17.5%Phone % · 2024-09: 19.2%Phone % · 2024-11: 15.4%Phone % · 2024-12: 13.8%Phone % · 2025-01: 20.4%Phone % · 2025-02: 22.6%Phone % · 2025-03: 20.4%Phone % · 2025-04: 22.9%Phone % · 2025-05: 23.5%Phone % · 2025-06: 23.9%Phone % · 2025-07: 22.2%Phone % · 2025-08: 18.8%Video % · 2023-07: 0.7%Video % · 2023-08: 0.2%Video % · 2023-09: 0.0%Video % · 2023-10: 0.9%Video % · 2023-12: 0.0%Video % · 2024-01: 0.7%Video % · 2024-02: 0.7%Video % · 2024-03: 0.6%Video % · 2024-04: 0.6%Video % · 2024-05: 0.3%Video % · 2024-06: 7.6%Video % · 2024-07: 8.3%Video % · 2024-08: 5.0%Video % · 2024-09: 4.5%Video % · 2024-11: 4.0%Video % · 2024-12: 6.2%Video % · 2025-01: 5.1%Video % · 2025-02: 3.6%Video % · 2025-03: 13.4%Video % · 2025-04: 14.4%Video % · 2025-05: 15.1%Video % · 2025-06: 14.9%Video % · 2025-07: 24.7%Video % · 2025-08: 31.5%Triage % · 2023-07: 0.0%Triage % · 2023-08: 0.0%Triage % · 2023-09: 0.0%Triage % · 2023-10: 0.0%Triage % · 2023-12: 0.0%Triage % · 2024-01: 0.0%Triage % · 2024-02: 0.0%Triage % · 2024-03: 0.0%Triage % · 2024-04: 0.0%Triage % · 2024-05: 0.0%Triage % · 2024-06: 0.0%Triage % · 2024-07: 0.0%Triage % · 2024-08: 0.0%Triage % · 2024-09: 0.0%Triage % · 2024-11: 0.0%Triage % · 2024-12: 0.0%Triage % · 2025-01: 0.0%Triage % · 2025-02: 0.0%Triage % · 2025-03: 0.0%Triage % · 2025-04: 0.0%Triage % · 2025-05: 0.0%Triage % · 2025-06: 0.0%Triage % · 2025-07: 13.5%Triage % · 2025-08: 26.0%

NHS Digital appointments dataset · last 24 months (2023-07 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-072024-082025-081,9312,5873,2423,8982023-07: 2,213 appointments2023-08: 2,171 appointments2023-09: 2,506 appointments2023-10: 2,717 appointments2023-12: 2,121 appointments2024-01: 2,446 appointments2024-02: 2,540 appointments2024-03: 2,279 appointments2024-04: 2,480 appointments2024-05: 2,648 appointments2024-06: 2,457 appointments2024-07: 3,024 appointments2024-08: 2,341 appointments2024-09: 2,844 appointments2024-11: 2,817 appointments2024-12: 2,364 appointments2025-01: 3,292 appointments2025-02: 2,869 appointments2025-03: 3,123 appointments2025-04: 3,014 appointments2025-05: 3,048 appointments2025-06: 2,989 appointments2025-07: 3,708 appointments2025-08: 3,118 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-072024-082025-083114165226272023-07: 356.1 appts per 1,000 patients2023-08: 349.3 appts per 1,000 patients2023-09: 403.2 appts per 1,000 patients2023-10: 437.2 appts per 1,000 patients2023-12: 341.3 appts per 1,000 patients2024-01: 393.6 appts per 1,000 patients2024-02: 408.7 appts per 1,000 patients2024-03: 366.7 appts per 1,000 patients2024-04: 399 appts per 1,000 patients2024-05: 426.1 appts per 1,000 patients2024-06: 395.3 appts per 1,000 patients2024-07: 486.6 appts per 1,000 patients2024-08: 376.7 appts per 1,000 patients2024-09: 457.6 appts per 1,000 patients2024-11: 453.3 appts per 1,000 patients2024-12: 380.4 appts per 1,000 patients2025-01: 529.7 appts per 1,000 patients2025-02: 461.6 appts per 1,000 patients2025-03: 502.5 appts per 1,000 patients2025-04: 485 appts per 1,000 patients2025-05: 490.4 appts per 1,000 patients2025-06: 480.9 appts per 1,000 patients2025-07: 596.6 appts per 1,000 patients2025-08: 501.7 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%July 2023 · Same day: 49.6%July 2023 · 1 day: 5.7%July 2023 · 2–7 days: 15.6%July 2023 · 8–14 days: 12.8%July 2023 · 15–21 days: 10.6%July 2023 · 22–28 days: 3.4%July 2023 · > 28 days: 2.3%August 2023 · Same day: 47.7%August 2023 · 1 day: 6.6%August 2023 · 2–7 days: 13.6%August 2023 · 8–14 days: 11.8%August 2023 · 15–21 days: 10.8%August 2023 · 22–28 days: 6.9%August 2023 · > 28 days: 2.5%September 2023 · Same day: 44.1%September 2023 · 1 day: 5.5%September 2023 · 2–7 days: 19.0%September 2023 · 8–14 days: 17.9%September 2023 · 15–21 days: 8.7%September 2023 · 22–28 days: 2.9%September 2023 · > 28 days: 2.0%October 2023 · Same day: 46.6%October 2023 · 1 day: 6.4%October 2023 · 2–7 days: 18.7%October 2023 · 8–14 days: 18.6%October 2023 · 15–21 days: 6.1%October 2023 · 22–28 days: 2.4%October 2023 · > 28 days: 1.1%December 2023 · Same day: 54.5%December 2023 · 1 day: 5.1%December 2023 · 2–7 days: 11.6%December 2023 · 8–14 days: 16.4%December 2023 · 15–21 days: 7.7%December 2023 · 22–28 days: 3.0%December 2023 · > 28 days: 1.7%January 2024 · Same day: 53.1%January 2024 · 1 day: 6.3%January 2024 · 2–7 days: 13.2%January 2024 · 8–14 days: 12.8%January 2024 · 15–21 days: 8.4%January 2024 · 22–28 days: 3.6%January 2024 · > 28 days: 2.7%February 2024 · Same day: 54.0%February 2024 · 1 day: 4.3%February 2024 · 2–7 days: 12.2%February 2024 · 8–14 days: 17.2%February 2024 · 15–21 days: 8.3%February 2024 · 22–28 days: 2.8%February 2024 · > 28 days: 1.1%March 2024 · Same day: 56.1%March 2024 · 1 day: 4.3%March 2024 · 2–7 days: 15.0%March 2024 · 8–14 days: 14.2%March 2024 · 15–21 days: 6.5%March 2024 · 22–28 days: 2.2%March 2024 · > 28 days: 1.6%April 2024 · Same day: 65.2%April 2024 · 1 day: 4.8%April 2024 · 2–7 days: 12.0%April 2024 · 8–14 days: 11.1%April 2024 · 15–21 days: 3.5%April 2024 · 22–28 days: 1.3%April 2024 · > 28 days: 2.2%May 2024 · Same day: 60.8%May 2024 · 1 day: 4.9%May 2024 · 2–7 days: 13.6%May 2024 · 8–14 days: 12.1%May 2024 · 15–21 days: 4.8%May 2024 · 22–28 days: 1.7%May 2024 · > 28 days: 2.2%June 2024 · Same day: 66.7%June 2024 · 1 day: 5.0%June 2024 · 2–7 days: 13.2%June 2024 · 8–14 days: 8.9%June 2024 · 15–21 days: 3.0%June 2024 · 22–28 days: 1.9%June 2024 · > 28 days: 1.2%July 2024 · Same day: 63.1%July 2024 · 1 day: 3.9%July 2024 · 2–7 days: 10.8%July 2024 · 8–14 days: 12.1%July 2024 · 15–21 days: 6.4%July 2024 · 22–28 days: 2.1%July 2024 · > 28 days: 1.7%August 2024 · Same day: 61.5%August 2024 · 1 day: 3.6%August 2024 · 2–7 days: 12.0%August 2024 · 8–14 days: 13.0%August 2024 · 15–21 days: 6.8%August 2024 · 22–28 days: 2.1%August 2024 · > 28 days: 1.1%September 2024 · Same day: 59.6%September 2024 · 1 day: 4.7%September 2024 · 2–7 days: 14.1%September 2024 · 8–14 days: 10.3%September 2024 · 15–21 days: 7.6%September 2024 · 22–28 days: 2.2%September 2024 · > 28 days: 1.4%November 2024 · Same day: 57.7%November 2024 · 1 day: 5.6%November 2024 · 2–7 days: 14.5%November 2024 · 8–14 days: 9.8%November 2024 · 15–21 days: 8.0%November 2024 · 22–28 days: 3.0%November 2024 · > 28 days: 1.5%December 2024 · Same day: 66.8%December 2024 · 1 day: 3.5%December 2024 · 2–7 days: 10.2%December 2024 · 8–14 days: 9.7%December 2024 · 15–21 days: 6.3%December 2024 · 22–28 days: 2.5%December 2024 · > 28 days: 1.1%January 2025 · Same day: 60.5%January 2025 · 1 day: 5.2%January 2025 · 2–7 days: 13.6%January 2025 · 8–14 days: 10.5%January 2025 · 15–21 days: 5.5%January 2025 · 22–28 days: 2.3%January 2025 · > 28 days: 2.4%February 2025 · Same day: 60.2%February 2025 · 1 day: 3.8%February 2025 · 2–7 days: 12.6%February 2025 · 8–14 days: 11.9%February 2025 · 15–21 days: 6.6%February 2025 · 22–28 days: 3.4%February 2025 · > 28 days: 1.4%March 2025 · Same day: 62.7%March 2025 · 1 day: 3.7%March 2025 · 2–7 days: 12.1%March 2025 · 8–14 days: 11.7%March 2025 · 15–21 days: 4.3%March 2025 · 22–28 days: 3.8%March 2025 · > 28 days: 1.7%April 2025 · Same day: 61.5%April 2025 · 1 day: 4.3%April 2025 · 2–7 days: 12.9%April 2025 · 8–14 days: 12.2%April 2025 · 15–21 days: 3.9%April 2025 · 22–28 days: 2.3%April 2025 · > 28 days: 2.8%May 2025 · Same day: 59.9%May 2025 · 1 day: 5.7%May 2025 · 2–7 days: 13.0%May 2025 · 8–14 days: 10.8%May 2025 · 15–21 days: 4.7%May 2025 · 22–28 days: 2.3%May 2025 · > 28 days: 3.6%June 2025 · Same day: 62.7%June 2025 · 1 day: 4.8%June 2025 · 2–7 days: 12.8%June 2025 · 8–14 days: 8.1%June 2025 · 15–21 days: 6.0%June 2025 · 22–28 days: 3.0%June 2025 · > 28 days: 2.6%July 2025 · Same day: 59.2%July 2025 · 1 day: 5.8%July 2025 · 2–7 days: 14.8%July 2025 · 8–14 days: 11.5%July 2025 · 15–21 days: 5.2%July 2025 · 22–28 days: 2.0%July 2025 · > 28 days: 1.5%August 2025 · Same day: 59.6%August 2025 · 1 day: 5.8%August 2025 · 2–7 days: 13.7%August 2025 · 8–14 days: 10.3%August 2025 · 15–21 days: 6.2%August 2025 · 22–28 days: 2.3%August 2025 · > 28 days: 2.1%Jul '23Oct '23Feb '24May '24Aug '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

MEDIUMscore 48/100
  • Very high demand (>500 appts/1K)
  • Elevated DNA rate (7.3%)

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments+1.8%
Face-to-face %-5.4%
Telephone %-1.3%
Same-day %-0.9%
Appts per 1K+1.8%
Triage %+74%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, the face-to-face percentage dropped significantly to 49.3%, well below the practice's trailing average of 69.3%. This is the most material deviation from the practice's usual performance.

Several trends and step changes are worth noting. The triage percentage saw a substantial increase from 13.5% to 26% in August, a 92.9% rise. The DNA rate also increased from 5.9% to 8.3% in July, a 40.7% rise. The video percentage saw a significant increase from 14.9% to 24.7% in July, a 65.8% rise.

To investigate these changes, review the triage percentage increase in August to see if it aligns with any system changes or policy shifts. Also, verify if the DNA rate rise in July is due to operational pressures or recording issues.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

triagePct2025-08
value 26 · avg 1.1 ± 3.7
f2fPct2025-08
value 49.3 · avg 69.3 ± 8.3
dnaRate2025-08
value 8.3 · avg 6.1 ± 0.8
f2fPct2025-07
value 52.7 · avg 71 ± 6.7
total2025-07
value 3708 · avg 2848.5 ± 293.9
dnaRate2025-07
value 7.7 · avg 5.9 ± 0.7
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

triagePct2025-08
13.5 → 26 (+92.9%)
videoPct2025-07
14.9 → 24.7 (+65.8%)
videoPct2025-03
3.6 → 13.4 (+272.2%)
phonePct2025-01
13.8 → 20.4 (+47.8%)
videoPct2024-12
4 → 6.2 (+55%)
videoPct2024-08
8.3 → 5 (-39.8%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

Workforce capacity

GP FTE

5.21

Nurse FTE

1.8

Direct Patient Care FTE

5.89

Admin FTE

10.96

1 practices reporting · 100.0% coverage

Staff group mix

GP5.2 FTE · 22%
Nurse1.8 FTE · 8%
Direct Patient Care5.9 FTE · 25%
Admin11.0 FTE · 46%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP5.21 FTE · 7 headcount
Partner1.24 FTE (24%) · 2 hc
Salaried1.20 FTE (23%) · 2 hc
Training (ST/F)2.77 FTE (53%) · 3 hc
Nurses1.80 FTE · 2 headcount
Practice Nurse1.80 FTE (100%) · 2 hc
Admin / Non-clinical10.96 FTE · 13 headcount
Management1.44 FTE (13%) · 2 hc
Reception / Admin7.52 FTE (69%) · 9 hc
Other2.00 FTE (18%) · 2 hc
Direct Patient Care5.90 FTE · 8 headcount
HCA / Nursing Assistant0.64 FTE (11%) · 1 hc
Physiotherapist0.57 FTE (10%) · 1 hc
Social Prescriber2.69 FTE (46%) · 4 hc
Other2.00 FTE (34%) · 2 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-0314812GP · 2024-03: 5 FTEGP · 2024-04: 4 FTEGP · 2024-05: 4 FTEGP · 2024-06: 4 FTEGP · 2024-07: 4 FTEGP · 2024-08: 4 FTEGP · 2024-09: 4 FTEGP · 2024-10: 4 FTEGP · 2024-11: 4 FTEGP · 2024-12: 4 FTEGP · 2025-01: 4 FTEGP · 2025-02: 4 FTEGP · 2025-03: 4 FTEGP · 2025-04: 4 FTEGP · 2025-05: 4 FTEGP · 2025-06: 4 FTEGP · 2025-07: 4 FTEGP · 2025-08: 4 FTEGP · 2025-09: 4 FTEGP · 2025-10: 4 FTEGP · 2025-11: 4 FTEGP · 2025-12: 5 FTEGP · 2026-01: 5 FTEGP · 2026-02: 5 FTEGP · 2026-03: 5 FTENurse · 2024-03: 2 FTENurse · 2024-04: 2 FTENurse · 2024-05: 2 FTENurse · 2024-06: 2 FTENurse · 2024-07: 2 FTENurse · 2024-08: 2 FTENurse · 2024-09: 2 FTENurse · 2024-10: 2 FTENurse · 2024-11: 2 FTENurse · 2024-12: 2 FTENurse · 2025-01: 2 FTENurse · 2025-02: 2 FTENurse · 2025-03: 2 FTENurse · 2025-04: 2 FTENurse · 2025-05: 2 FTENurse · 2025-06: 2 FTENurse · 2025-07: 2 FTENurse · 2025-08: 2 FTENurse · 2025-09: 2 FTENurse · 2025-10: 2 FTENurse · 2025-11: 2 FTENurse · 2025-12: 2 FTENurse · 2026-01: 2 FTENurse · 2026-02: 2 FTENurse · 2026-03: 2 FTEDPC · 2024-03: 6 FTEDPC · 2024-04: 6 FTEDPC · 2024-05: 6 FTEDPC · 2024-06: 6 FTEDPC · 2024-07: 6 FTEDPC · 2024-08: 6 FTEDPC · 2024-09: 6 FTEDPC · 2024-10: 6 FTEDPC · 2024-11: 6 FTEDPC · 2024-12: 6 FTEDPC · 2025-01: 6 FTEDPC · 2025-02: 6 FTEDPC · 2025-03: 6 FTEDPC · 2025-04: 6 FTEDPC · 2025-05: 6 FTEDPC · 2025-06: 6 FTEDPC · 2025-07: 6 FTEDPC · 2025-08: 6 FTEDPC · 2025-09: 6 FTEDPC · 2025-10: 6 FTEDPC · 2025-11: 6 FTEDPC · 2025-12: 6 FTEDPC · 2026-01: 6 FTEDPC · 2026-02: 6 FTEDPC · 2026-03: 6 FTEAdmin · 2024-03: 11 FTEAdmin · 2024-04: 11 FTEAdmin · 2024-05: 11 FTEAdmin · 2024-06: 11 FTEAdmin · 2024-07: 11 FTEAdmin · 2024-08: 11 FTEAdmin · 2024-09: 11 FTEAdmin · 2024-10: 11 FTEAdmin · 2024-11: 11 FTEAdmin · 2024-12: 11 FTEAdmin · 2025-01: 11 FTEAdmin · 2025-02: 11 FTEAdmin · 2025-03: 11 FTEAdmin · 2025-04: 11 FTEAdmin · 2025-05: 11 FTEAdmin · 2025-06: 11 FTEAdmin · 2025-07: 11 FTEAdmin · 2025-08: 11 FTEAdmin · 2025-09: 11 FTEAdmin · 2025-10: 11 FTEAdmin · 2025-11: 11 FTEAdmin · 2025-12: 11 FTEAdmin · 2026-01: 11 FTEAdmin · 2026-02: 11 FTEAdmin · 2026-03: 11 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good74.0%
Phone easy31.1%
Website easy44.6%
100.0% coverage

Prescribing volume

1.37

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.