GP Practice

Linkway Medical Practice

M88038

Compare to

Registered patients

13,733

NHS Digital list size

GP FTE

12.53

NHS Digital workforce

Patients per GP FTE

1,096

Items per patient

2.24

prescribing volume

GPPS overall good

53.3%

patient experience

Access KPIs · August 2025

Same-day %

45.3%

Month: August 2025

Appts per 1K patients

391

all bookings (incl. triage)

Patient contacts per 1K

382

F2F + phone + video only

28+ day backlog

7.4%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face86.7%
Telephone11.0%
Triage0.1%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %45.3%43.0%+2.3%
Face-to-face %86.7%58.4%+28.3%
Telephone %11.0%21.9%-10.9%
Appts per 1K390.7479.7-89.0
Triage %0.1%8.7%-8.6%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-072024-082025-0803469103Same-day % · 2023-07: 47.4%Same-day % · 2023-08: 53.7%Same-day % · 2023-09: 49.8%Same-day % · 2023-10: 53.6%Same-day % · 2023-12: 42.8%Same-day % · 2024-01: 43.9%Same-day % · 2024-02: 41.8%Same-day % · 2024-03: 42.8%Same-day % · 2024-04: 43.4%Same-day % · 2024-05: 40.8%Same-day % · 2024-06: 42.0%Same-day % · 2024-07: 42.1%Same-day % · 2024-08: 40.8%Same-day % · 2024-09: 39.3%Same-day % · 2024-11: 41.0%Same-day % · 2024-12: 42.9%Same-day % · 2025-01: 45.8%Same-day % · 2025-02: 41.5%Same-day % · 2025-03: 38.6%Same-day % · 2025-04: 38.4%Same-day % · 2025-05: 42.8%Same-day % · 2025-06: 42.8%Same-day % · 2025-07: 41.4%Same-day % · 2025-08: 45.3%F2F % · 2023-07: 91.3%F2F % · 2023-08: 92.1%F2F % · 2023-09: 90.4%F2F % · 2023-10: 89.1%F2F % · 2023-12: 89.9%F2F % · 2024-01: 88.7%F2F % · 2024-02: 88.3%F2F % · 2024-03: 89.0%F2F % · 2024-04: 89.1%F2F % · 2024-05: 87.7%F2F % · 2024-06: 84.8%F2F % · 2024-07: 82.7%F2F % · 2024-08: 86.1%F2F % · 2024-09: 85.6%F2F % · 2024-11: 87.4%F2F % · 2024-12: 88.8%F2F % · 2025-01: 87.6%F2F % · 2025-02: 86.1%F2F % · 2025-03: 85.9%F2F % · 2025-04: 86.7%F2F % · 2025-05: 85.3%F2F % · 2025-06: 86.9%F2F % · 2025-07: 85.2%F2F % · 2025-08: 86.7%Phone % · 2023-07: 4.3%Phone % · 2023-08: 4.7%Phone % · 2023-09: 4.1%Phone % · 2023-10: 4.0%Phone % · 2023-12: 4.4%Phone % · 2024-01: 5.1%Phone % · 2024-02: 5.0%Phone % · 2024-03: 4.1%Phone % · 2024-04: 5.3%Phone % · 2024-05: 7.8%Phone % · 2024-06: 10.9%Phone % · 2024-07: 13.1%Phone % · 2024-08: 10.1%Phone % · 2024-09: 10.2%Phone % · 2024-11: 8.7%Phone % · 2024-12: 7.2%Phone % · 2025-01: 8.1%Phone % · 2025-02: 9.0%Phone % · 2025-03: 10.3%Phone % · 2025-04: 10.7%Phone % · 2025-05: 9.5%Phone % · 2025-06: 10.7%Phone % · 2025-07: 12.2%Phone % · 2025-08: 11.0%Video % · 2023-07: 0.0%Video % · 2023-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.0%Video % · 2024-11: 0.0%Video % · 2024-12: 0.0%Video % · 2025-01: 0.0%Video % · 2025-02: 0.0%Video % · 2025-03: 0.0%Video % · 2025-04: 0.0%Video % · 2025-05: 0.0%Video % · 2025-06: 0.0%Video % · 2025-07: 0.0%Video % · 2025-08: 0.0%Triage % · 2023-07: 0.1%Triage % · 2023-08: 0.0%Triage % · 2023-09: 0.0%Triage % · 2023-10: 0.0%Triage % · 2023-12: 0.0%Triage % · 2024-01: 0.0%Triage % · 2024-02: 0.0%Triage % · 2024-03: 0.0%Triage % · 2024-04: 0.0%Triage % · 2024-05: 0.0%Triage % · 2024-06: 0.0%Triage % · 2024-07: 0.0%Triage % · 2024-08: 0.0%Triage % · 2024-09: 0.4%Triage % · 2024-11: 0.0%Triage % · 2024-12: 0.0%Triage % · 2025-01: 0.0%Triage % · 2025-02: 0.0%Triage % · 2025-03: 0.1%Triage % · 2025-04: 0.2%Triage % · 2025-05: 0.2%Triage % · 2025-06: 0.1%Triage % · 2025-07: 0.0%Triage % · 2025-08: 0.1%

NHS Digital appointments dataset · last 24 months (2023-07 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-072024-082025-084,8005,6976,5937,4902023-07: 6,164 appointments2023-08: 5,853 appointments2023-09: 6,178 appointments2023-10: 7,230 appointments2023-12: 5,060 appointments2024-01: 6,627 appointments2024-02: 6,192 appointments2024-03: 6,438 appointments2024-04: 6,390 appointments2024-05: 6,036 appointments2024-06: 5,670 appointments2024-07: 6,982 appointments2024-08: 6,217 appointments2024-09: 6,606 appointments2024-11: 6,811 appointments2024-12: 6,132 appointments2025-01: 6,439 appointments2025-02: 6,317 appointments2025-03: 6,971 appointments2025-04: 6,033 appointments2025-05: 5,648 appointments2025-06: 6,002 appointments2025-07: 6,189 appointments2025-08: 5,366 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-072024-082025-083504154805452023-07: 448.8 appts per 1,000 patients2023-08: 426.2 appts per 1,000 patients2023-09: 449.9 appts per 1,000 patients2023-10: 526.5 appts per 1,000 patients2023-12: 368.5 appts per 1,000 patients2024-01: 482.6 appts per 1,000 patients2024-02: 450.9 appts per 1,000 patients2024-03: 468.8 appts per 1,000 patients2024-04: 465.3 appts per 1,000 patients2024-05: 439.5 appts per 1,000 patients2024-06: 412.9 appts per 1,000 patients2024-07: 508.4 appts per 1,000 patients2024-08: 452.7 appts per 1,000 patients2024-09: 481 appts per 1,000 patients2024-11: 496 appts per 1,000 patients2024-12: 446.5 appts per 1,000 patients2025-01: 468.9 appts per 1,000 patients2025-02: 460 appts per 1,000 patients2025-03: 507.6 appts per 1,000 patients2025-04: 439.3 appts per 1,000 patients2025-05: 411.3 appts per 1,000 patients2025-06: 437 appts per 1,000 patients2025-07: 450.7 appts per 1,000 patients2025-08: 390.7 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%July 2023 · Same day: 47.4%July 2023 · 1 day: 6.0%July 2023 · 2–7 days: 21.6%July 2023 · 8–14 days: 13.7%July 2023 · 15–21 days: 5.6%July 2023 · 22–28 days: 3.0%July 2023 · > 28 days: 2.6%August 2023 · Same day: 53.7%August 2023 · 1 day: 5.6%August 2023 · 2–7 days: 16.5%August 2023 · 8–14 days: 9.8%August 2023 · 15–21 days: 7.6%August 2023 · 22–28 days: 3.3%August 2023 · > 28 days: 3.5%September 2023 · Same day: 49.8%September 2023 · 1 day: 5.9%September 2023 · 2–7 days: 19.0%September 2023 · 8–14 days: 12.7%September 2023 · 15–21 days: 3.9%September 2023 · 22–28 days: 3.1%September 2023 · > 28 days: 5.6%October 2023 · Same day: 53.6%October 2023 · 1 day: 5.5%October 2023 · 2–7 days: 17.4%October 2023 · 8–14 days: 10.3%October 2023 · 15–21 days: 4.3%October 2023 · 22–28 days: 3.3%October 2023 · > 28 days: 5.6%December 2023 · Same day: 42.8%December 2023 · 1 day: 5.9%December 2023 · 2–7 days: 22.6%December 2023 · 8–14 days: 12.3%December 2023 · 15–21 days: 7.5%December 2023 · 22–28 days: 4.1%December 2023 · > 28 days: 4.9%January 2024 · Same day: 43.9%January 2024 · 1 day: 6.8%January 2024 · 2–7 days: 23.7%January 2024 · 8–14 days: 11.8%January 2024 · 15–21 days: 5.3%January 2024 · 22–28 days: 3.1%January 2024 · > 28 days: 5.5%February 2024 · Same day: 41.8%February 2024 · 1 day: 6.3%February 2024 · 2–7 days: 21.8%February 2024 · 8–14 days: 14.8%February 2024 · 15–21 days: 6.4%February 2024 · 22–28 days: 3.4%February 2024 · > 28 days: 5.5%March 2024 · Same day: 42.8%March 2024 · 1 day: 7.2%March 2024 · 2–7 days: 22.7%March 2024 · 8–14 days: 11.7%March 2024 · 15–21 days: 5.6%March 2024 · 22–28 days: 3.5%March 2024 · > 28 days: 6.5%April 2024 · Same day: 43.4%April 2024 · 1 day: 6.9%April 2024 · 2–7 days: 17.8%April 2024 · 8–14 days: 11.1%April 2024 · 15–21 days: 8.6%April 2024 · 22–28 days: 3.5%April 2024 · > 28 days: 8.7%May 2024 · Same day: 40.8%May 2024 · 1 day: 6.2%May 2024 · 2–7 days: 18.9%May 2024 · 8–14 days: 15.5%May 2024 · 15–21 days: 7.1%May 2024 · 22–28 days: 3.6%May 2024 · > 28 days: 7.9%June 2024 · Same day: 42.0%June 2024 · 1 day: 7.2%June 2024 · 2–7 days: 21.9%June 2024 · 8–14 days: 12.7%June 2024 · 15–21 days: 6.4%June 2024 · 22–28 days: 3.5%June 2024 · > 28 days: 6.2%July 2024 · Same day: 42.1%July 2024 · 1 day: 6.4%July 2024 · 2–7 days: 21.3%July 2024 · 8–14 days: 14.8%July 2024 · 15–21 days: 5.5%July 2024 · 22–28 days: 4.2%July 2024 · > 28 days: 5.8%August 2024 · Same day: 40.8%August 2024 · 1 day: 6.5%August 2024 · 2–7 days: 18.6%August 2024 · 8–14 days: 12.3%August 2024 · 15–21 days: 4.2%August 2024 · 22–28 days: 4.4%August 2024 · > 28 days: 13.3%September 2024 · Same day: 39.3%September 2024 · 1 day: 6.9%September 2024 · 2–7 days: 21.1%September 2024 · 8–14 days: 13.3%September 2024 · 15–21 days: 6.5%September 2024 · 22–28 days: 3.8%September 2024 · > 28 days: 9.1%November 2024 · Same day: 41.0%November 2024 · 1 day: 6.2%November 2024 · 2–7 days: 19.2%November 2024 · 8–14 days: 17.4%November 2024 · 15–21 days: 7.3%November 2024 · 22–28 days: 4.3%November 2024 · > 28 days: 4.7%December 2024 · Same day: 42.9%December 2024 · 1 day: 6.2%December 2024 · 2–7 days: 17.5%December 2024 · 8–14 days: 12.2%December 2024 · 15–21 days: 8.0%December 2024 · 22–28 days: 5.2%December 2024 · > 28 days: 8.0%January 2025 · Same day: 45.8%January 2025 · 1 day: 7.0%January 2025 · 2–7 days: 21.2%January 2025 · 8–14 days: 11.1%January 2025 · 15–21 days: 5.2%January 2025 · 22–28 days: 2.8%January 2025 · > 28 days: 6.9%February 2025 · Same day: 41.5%February 2025 · 1 day: 5.1%February 2025 · 2–7 days: 18.9%February 2025 · 8–14 days: 18.8%February 2025 · 15–21 days: 5.6%February 2025 · 22–28 days: 4.6%February 2025 · > 28 days: 5.6%March 2025 · Same day: 38.6%March 2025 · 1 day: 5.0%March 2025 · 2–7 days: 18.5%March 2025 · 8–14 days: 16.7%March 2025 · 15–21 days: 6.4%March 2025 · 22–28 days: 5.6%March 2025 · > 28 days: 9.3%April 2025 · Same day: 38.4%April 2025 · 1 day: 6.6%April 2025 · 2–7 days: 17.7%April 2025 · 8–14 days: 14.2%April 2025 · 15–21 days: 7.0%April 2025 · 22–28 days: 4.0%April 2025 · > 28 days: 12.0%May 2025 · Same day: 42.8%May 2025 · 1 day: 5.2%May 2025 · 2–7 days: 19.1%May 2025 · 8–14 days: 13.2%May 2025 · 15–21 days: 7.0%May 2025 · 22–28 days: 4.4%May 2025 · > 28 days: 8.3%June 2025 · Same day: 42.8%June 2025 · 1 day: 4.8%June 2025 · 2–7 days: 18.4%June 2025 · 8–14 days: 12.6%June 2025 · 15–21 days: 6.3%June 2025 · 22–28 days: 5.1%June 2025 · > 28 days: 10.1%July 2025 · Same day: 41.4%July 2025 · 1 day: 5.8%July 2025 · 2–7 days: 19.3%July 2025 · 8–14 days: 14.0%July 2025 · 15–21 days: 6.8%July 2025 · 22–28 days: 4.7%July 2025 · > 28 days: 8.2%August 2025 · Same day: 45.3%August 2025 · 1 day: 6.0%August 2025 · 2–7 days: 16.2%August 2025 · 8–14 days: 14.5%August 2025 · 15–21 days: 6.4%August 2025 · 22–28 days: 4.2%August 2025 · > 28 days: 7.4%Jul '23Oct '23Feb '24May '24Aug '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

MEDIUMscore 63/100
  • High demand (>400 appts/1K)
  • Elevated DNA rate (5.3%)
  • Below-average same-day access
  • Elevated long-wait rate

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-3.4%
Face-to-face %0%
Telephone %+2.4%
Same-day %+2.9%
Appts per 1K-3.4%
Triage %-11.2%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, the total number of appointments was 5366, which is 996 fewer than the practice's trailing average of 6362.3. The DNA rate has also increased to 6.2%, up from the trailing average of 4.8%. These figures suggest a potential issue with appointment attendance and overall demand.

Several trends are worth noting. The DNA rate has been rising, with a slope of 3.3. The percentage of telephone appointments has increased, with a slope of 2.4. The same-day appointment percentage has also risen, with a slope of 2.9. These shifts may indicate changes in patient preferences or operational adjustments.

To investigate these trends, review the DNA rate increase to understand its causes. Also, examine the rise in telephone and same-day appointments to see if they align with any recent policy changes or system updates.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

total2025-08
value 5366 · avg 6362.3 ± 395.4
dnaRate2025-08
value 6.2 · avg 4.8 ± 0.2
sameDayPct2025-03
value 38.6 · avg 42 ± 1.6
sameDayPct2025-01
value 45.8 · avg 42 ± 1.3
phonePct2024-07
value 13.1 · avg 5.2 ± 2
f2fPct2024-07
value 82.7 · avg 89.2 ± 1.8
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

triagePct2025-08
0 → 0.1 (+130.7%)
triagePct2025-07
0.1 → 0 (-58.4%)
triagePct2025-06
0.2 → 0.1 (-45.1%)
triagePct2025-04
0.1 → 0.2 (+58.9%)
triagePct2025-03
0 → 0.1 (+262.5%)
triagePct2025-01
0 → 0 (-100%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

CQC inspection likelihood

highscore 95/100medium confidence
Last inspection: 2016-10-03 · 79 months ago
  • Using CQC review date (2019-09-07) as last assessment. Original inspection date: 2016-10-03.
  • Current rating is good, and the latest CQC assessment date is 2019-09-07 (79 months ago).
  • This matches the current focused-assessment cohort profile (Good/Outstanding with report window 2017–2022).
  • Model is directional: 2 supporting signals are currently unavailable.
  • CQC focused assessments reference 10 non-clinical quality statements and typically provide at least 5 working days notice.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Workforce capacity

GP FTE

12.53

Nurse FTE

6.52

Direct Patient Care FTE

1.95

Admin FTE

24.83

1 practices reporting · 100.0% coverage

Staff group mix

GP12.5 FTE · 27%
Nurse6.5 FTE · 14%
Direct Patient Care1.9 FTE · 4%
Admin24.8 FTE · 54%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP12.53 FTE · 15 headcount
Partner4.80 FTE (38%) · 5 hc
Salaried4.75 FTE (38%) · 7 hc
Training (ST/F)2.98 FTE (24%) · 3 hc
Nurses6.53 FTE · 9 headcount
Practice Nurse2.27 FTE (35%) · 3 hc
Advanced / Specialist2.03 FTE (31%) · 3 hc
Other2.23 FTE (34%) · 3 hc
Admin / Non-clinical24.84 FTE · 31 headcount
Management3.52 FTE (14%) · 4 hc
Reception / Admin15.48 FTE (62%) · 20 hc
Other5.84 FTE (24%) · 7 hc
Direct Patient Care1.95 FTE · 3 headcount
Pharmacist0.64 FTE (33%) · 1 hc
HCA / Nursing Assistant1.31 FTE (67%) · 2 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-030101929GP · 2024-03: 13 FTEGP · 2024-04: 12 FTEGP · 2024-05: 12 FTEGP · 2024-06: 12 FTEGP · 2024-07: 12 FTEGP · 2024-08: 15 FTEGP · 2024-09: 15 FTEGP · 2024-10: 15 FTEGP · 2024-11: 15 FTEGP · 2024-12: 14 FTEGP · 2025-01: 15 FTEGP · 2025-02: 15 FTEGP · 2025-03: 15 FTEGP · 2025-04: 14 FTEGP · 2025-05: 14 FTEGP · 2025-06: 14 FTEGP · 2025-07: 12 FTEGP · 2025-08: 13 FTEGP · 2025-09: 13 FTEGP · 2025-10: 13 FTEGP · 2025-11: 13 FTEGP · 2025-12: 14 FTEGP · 2026-01: 14 FTEGP · 2026-02: 13 FTEGP · 2026-03: 13 FTENurse · 2024-03: 7 FTENurse · 2024-04: 7 FTENurse · 2024-05: 7 FTENurse · 2024-06: 7 FTENurse · 2024-07: 7 FTENurse · 2024-08: 7 FTENurse · 2024-09: 7 FTENurse · 2024-10: 7 FTENurse · 2024-11: 7 FTENurse · 2024-12: 7 FTENurse · 2025-01: 7 FTENurse · 2025-02: 7 FTENurse · 2025-03: 7 FTENurse · 2025-04: 7 FTENurse · 2025-05: 7 FTENurse · 2025-06: 7 FTENurse · 2025-07: 7 FTENurse · 2025-08: 7 FTENurse · 2025-09: 7 FTENurse · 2025-10: 7 FTENurse · 2025-11: 7 FTENurse · 2025-12: 7 FTENurse · 2026-01: 7 FTENurse · 2026-02: 7 FTENurse · 2026-03: 7 FTEDPC · 2024-03: 2 FTEDPC · 2024-04: 2 FTEDPC · 2024-05: 2 FTEDPC · 2024-06: 2 FTEDPC · 2024-07: 2 FTEDPC · 2024-08: 2 FTEDPC · 2024-09: 2 FTEDPC · 2024-10: 2 FTEDPC · 2024-11: 2 FTEDPC · 2024-12: 2 FTEDPC · 2025-01: 2 FTEDPC · 2025-02: 2 FTEDPC · 2025-03: 2 FTEDPC · 2025-04: 2 FTEDPC · 2025-05: 2 FTEDPC · 2025-06: 2 FTEDPC · 2025-07: 2 FTEDPC · 2025-08: 2 FTEDPC · 2025-09: 2 FTEDPC · 2025-10: 2 FTEDPC · 2025-11: 2 FTEDPC · 2025-12: 2 FTEDPC · 2026-01: 2 FTEDPC · 2026-02: 2 FTEDPC · 2026-03: 2 FTEAdmin · 2024-03: 25 FTEAdmin · 2024-04: 24 FTEAdmin · 2024-05: 24 FTEAdmin · 2024-06: 25 FTEAdmin · 2024-07: 25 FTEAdmin · 2024-08: 26 FTEAdmin · 2024-09: 25 FTEAdmin · 2024-10: 25 FTEAdmin · 2024-11: 25 FTEAdmin · 2024-12: 26 FTEAdmin · 2025-01: 26 FTEAdmin · 2025-02: 26 FTEAdmin · 2025-03: 24 FTEAdmin · 2025-04: 24 FTEAdmin · 2025-05: 24 FTEAdmin · 2025-06: 24 FTEAdmin · 2025-07: 24 FTEAdmin · 2025-08: 24 FTEAdmin · 2025-09: 24 FTEAdmin · 2025-10: 26 FTEAdmin · 2025-11: 26 FTEAdmin · 2025-12: 26 FTEAdmin · 2026-01: 24 FTEAdmin · 2026-02: 24 FTEAdmin · 2026-03: 25 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good53.3%
Phone easy7.1%
Website easy44.6%
100.0% coverage

Prescribing volume

2.24

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.