GP Practice

Glebefields Surgery

M88612

Compare to

Registered patients

3,792

NHS Digital list size

GP FTE

2.16

NHS Digital workforce

Patients per GP FTE

1,756

Items per patient

2.15

prescribing volume

GPPS overall good

87.8%

patient experience

Access KPIs · August 2025

Same-day %

53.6%

Month: August 2025

Appts per 1K patients

381

all bookings (incl. triage)

Patient contacts per 1K

375

F2F + phone + video only

28+ day backlog

8.6%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face98.5%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %53.6%43.0%+10.6%
Face-to-face %98.5%58.4%+40.1%
Telephone %0.0%21.9%-21.9%
Appts per 1K380.5479.7-99.2
Triage %0.0%8.7%-8.7%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-072024-082025-0803774111Same-day % · 2023-07: 63.6%Same-day % · 2023-08: 58.7%Same-day % · 2023-09: 63.3%Same-day % · 2023-10: 61.2%Same-day % · 2023-12: 60.4%Same-day % · 2024-01: 58.7%Same-day % · 2024-02: 59.8%Same-day % · 2024-03: 57.1%Same-day % · 2024-04: 59.5%Same-day % · 2024-05: 61.6%Same-day % · 2024-06: 58.4%Same-day % · 2024-07: 64.0%Same-day % · 2024-08: 60.2%Same-day % · 2024-09: 61.1%Same-day % · 2024-11: 60.3%Same-day % · 2024-12: 57.0%Same-day % · 2025-01: 60.2%Same-day % · 2025-02: 60.7%Same-day % · 2025-03: 56.1%Same-day % · 2025-04: 56.0%Same-day % · 2025-05: 57.7%Same-day % · 2025-06: 57.6%Same-day % · 2025-07: 58.0%Same-day % · 2025-08: 53.6%F2F % · 2023-07: 95.5%F2F % · 2023-08: 97.7%F2F % · 2023-09: 97.8%F2F % · 2023-10: 89.3%F2F % · 2023-12: 98.3%F2F % · 2024-01: 97.8%F2F % · 2024-02: 98.7%F2F % · 2024-03: 96.0%F2F % · 2024-04: 98.8%F2F % · 2024-05: 98.0%F2F % · 2024-06: 97.2%F2F % · 2024-07: 98.3%F2F % · 2024-08: 99.1%F2F % · 2024-09: 97.7%F2F % · 2024-11: 97.5%F2F % · 2024-12: 98.4%F2F % · 2025-01: 98.0%F2F % · 2025-02: 98.3%F2F % · 2025-03: 96.5%F2F % · 2025-04: 98.7%F2F % · 2025-05: 99.1%F2F % · 2025-06: 99.0%F2F % · 2025-07: 97.9%F2F % · 2025-08: 98.5%Phone % · 2023-07: 3.7%Phone % · 2023-08: 1.9%Phone % · 2023-09: 1.1%Phone % · 2023-10: 0.2%Phone % · 2023-12: 0.0%Phone % · 2024-01: 0.0%Phone % · 2024-02: 0.1%Phone % · 2024-03: 0.1%Phone % · 2024-04: 0.1%Phone % · 2024-05: 0.0%Phone % · 2024-06: 0.0%Phone % · 2024-07: 0.0%Phone % · 2024-08: 0.0%Phone % · 2024-09: 0.0%Phone % · 2024-11: 0.0%Phone % · 2024-12: 0.0%Phone % · 2025-01: 0.0%Phone % · 2025-02: 0.0%Phone % · 2025-03: 0.4%Phone % · 2025-04: 0.0%Phone % · 2025-05: 0.1%Phone % · 2025-06: 0.0%Phone % · 2025-07: 0.0%Phone % · 2025-08: 0.0%Video % · 2023-07: 0.0%Video % · 2023-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.1%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.0%Video % · 2024-11: 0.0%Video % · 2024-12: 0.0%Video % · 2025-01: 0.0%Video % · 2025-02: 0.0%Video % · 2025-03: 0.0%Video % · 2025-04: 0.0%Video % · 2025-05: 0.0%Video % · 2025-06: 0.0%Video % · 2025-07: 0.0%Video % · 2025-08: 0.0%Triage % · 2023-07: 0.0%Triage % · 2023-08: 0.0%Triage % · 2023-09: 0.0%Triage % · 2023-10: 0.0%Triage % · 2023-12: 0.0%Triage % · 2024-01: 0.0%Triage % · 2024-02: 0.1%Triage % · 2024-03: 0.0%Triage % · 2024-04: 0.0%Triage % · 2024-05: 0.0%Triage % · 2024-06: 0.0%Triage % · 2024-07: 0.0%Triage % · 2024-08: 0.0%Triage % · 2024-09: 0.0%Triage % · 2024-11: 0.0%Triage % · 2024-12: 0.0%Triage % · 2025-01: 0.0%Triage % · 2025-02: 0.0%Triage % · 2025-03: 0.0%Triage % · 2025-04: 0.0%Triage % · 2025-05: 0.0%Triage % · 2025-06: 0.0%Triage % · 2025-07: 0.0%Triage % · 2025-08: 0.0%

NHS Digital appointments dataset · last 24 months (2023-07 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-072024-082025-081,3161,7542,1912,6292023-07: 1,723 appointments2023-08: 1,619 appointments2023-09: 1,604 appointments2023-10: 2,502 appointments2023-12: 1,547 appointments2024-01: 2,265 appointments2024-02: 1,932 appointments2024-03: 1,840 appointments2024-04: 1,952 appointments2024-05: 1,908 appointments2024-06: 1,975 appointments2024-07: 2,138 appointments2024-08: 1,508 appointments2024-09: 1,818 appointments2024-11: 1,785 appointments2024-12: 1,701 appointments2025-01: 1,821 appointments2025-02: 1,642 appointments2025-03: 1,931 appointments2025-04: 1,796 appointments2025-05: 1,637 appointments2025-06: 1,907 appointments2025-07: 1,963 appointments2025-08: 1,443 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-072024-082025-083474625786932023-07: 454.4 appts per 1,000 patients2023-08: 427 appts per 1,000 patients2023-09: 423 appts per 1,000 patients2023-10: 659.8 appts per 1,000 patients2023-12: 408 appts per 1,000 patients2024-01: 597.3 appts per 1,000 patients2024-02: 509.5 appts per 1,000 patients2024-03: 485.2 appts per 1,000 patients2024-04: 514.8 appts per 1,000 patients2024-05: 503.2 appts per 1,000 patients2024-06: 520.8 appts per 1,000 patients2024-07: 563.8 appts per 1,000 patients2024-08: 397.7 appts per 1,000 patients2024-09: 479.4 appts per 1,000 patients2024-11: 470.7 appts per 1,000 patients2024-12: 448.6 appts per 1,000 patients2025-01: 480.2 appts per 1,000 patients2025-02: 433 appts per 1,000 patients2025-03: 509.2 appts per 1,000 patients2025-04: 473.6 appts per 1,000 patients2025-05: 431.7 appts per 1,000 patients2025-06: 502.9 appts per 1,000 patients2025-07: 517.7 appts per 1,000 patients2025-08: 380.5 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%July 2023 · Same day: 63.6%July 2023 · 1 day: 6.4%July 2023 · 2–7 days: 15.1%July 2023 · 8–14 days: 5.5%July 2023 · 15–21 days: 1.5%July 2023 · 22–28 days: 2.3%July 2023 · > 28 days: 5.6%August 2023 · Same day: 58.7%August 2023 · 1 day: 7.5%August 2023 · 2–7 days: 15.5%August 2023 · 8–14 days: 6.5%August 2023 · 15–21 days: 2.5%August 2023 · 22–28 days: 2.9%August 2023 · > 28 days: 6.4%September 2023 · Same day: 63.3%September 2023 · 1 day: 5.8%September 2023 · 2–7 days: 17.1%September 2023 · 8–14 days: 3.6%September 2023 · 15–21 days: 1.2%September 2023 · 22–28 days: 2.2%September 2023 · > 28 days: 6.7%October 2023 · Same day: 61.2%October 2023 · 1 day: 7.4%October 2023 · 2–7 days: 19.2%October 2023 · 8–14 days: 4.3%October 2023 · 15–21 days: 1.2%October 2023 · 22–28 days: 1.2%October 2023 · > 28 days: 5.4%December 2023 · Same day: 60.4%December 2023 · 1 day: 8.0%December 2023 · 2–7 days: 16.0%December 2023 · 8–14 days: 4.9%December 2023 · 15–21 days: 1.7%December 2023 · 22–28 days: 1.5%December 2023 · > 28 days: 7.4%January 2024 · Same day: 58.7%January 2024 · 1 day: 6.1%January 2024 · 2–7 days: 14.3%January 2024 · 8–14 days: 7.7%January 2024 · 15–21 days: 4.1%January 2024 · 22–28 days: 2.0%January 2024 · > 28 days: 7.2%February 2024 · Same day: 59.8%February 2024 · 1 day: 7.0%February 2024 · 2–7 days: 16.7%February 2024 · 8–14 days: 4.9%February 2024 · 15–21 days: 1.9%February 2024 · 22–28 days: 2.0%February 2024 · > 28 days: 7.7%March 2024 · Same day: 57.1%March 2024 · 1 day: 8.2%March 2024 · 2–7 days: 19.8%March 2024 · 8–14 days: 5.5%March 2024 · 15–21 days: 1.7%March 2024 · 22–28 days: 2.1%March 2024 · > 28 days: 5.7%April 2024 · Same day: 59.5%April 2024 · 1 day: 5.6%April 2024 · 2–7 days: 13.5%April 2024 · 8–14 days: 7.5%April 2024 · 15–21 days: 2.9%April 2024 · 22–28 days: 2.0%April 2024 · > 28 days: 9.1%May 2024 · Same day: 61.6%May 2024 · 1 day: 7.6%May 2024 · 2–7 days: 13.0%May 2024 · 8–14 days: 5.6%May 2024 · 15–21 days: 2.9%May 2024 · 22–28 days: 1.9%May 2024 · > 28 days: 7.4%June 2024 · Same day: 58.4%June 2024 · 1 day: 7.8%June 2024 · 2–7 days: 16.1%June 2024 · 8–14 days: 5.7%June 2024 · 15–21 days: 2.5%June 2024 · 22–28 days: 1.3%June 2024 · > 28 days: 8.3%July 2024 · Same day: 64.0%July 2024 · 1 day: 5.8%July 2024 · 2–7 days: 12.6%July 2024 · 8–14 days: 6.0%July 2024 · 15–21 days: 1.8%July 2024 · 22–28 days: 1.5%July 2024 · > 28 days: 8.2%August 2024 · Same day: 60.2%August 2024 · 1 day: 7.4%August 2024 · 2–7 days: 14.9%August 2024 · 8–14 days: 5.0%August 2024 · 15–21 days: 1.9%August 2024 · 22–28 days: 2.3%August 2024 · > 28 days: 8.2%September 2024 · Same day: 61.1%September 2024 · 1 day: 7.8%September 2024 · 2–7 days: 14.0%September 2024 · 8–14 days: 6.0%September 2024 · 15–21 days: 2.6%September 2024 · 22–28 days: 1.6%September 2024 · > 28 days: 6.9%November 2024 · Same day: 60.3%November 2024 · 1 day: 8.0%November 2024 · 2–7 days: 15.7%November 2024 · 8–14 days: 5.7%November 2024 · 15–21 days: 2.0%November 2024 · 22–28 days: 2.2%November 2024 · > 28 days: 5.9%December 2024 · Same day: 57.0%December 2024 · 1 day: 6.0%December 2024 · 2–7 days: 15.2%December 2024 · 8–14 days: 7.1%December 2024 · 15–21 days: 3.9%December 2024 · 22–28 days: 2.8%December 2024 · > 28 days: 8.1%January 2025 · Same day: 60.2%January 2025 · 1 day: 6.0%January 2025 · 2–7 days: 17.3%January 2025 · 8–14 days: 4.7%January 2025 · 15–21 days: 2.7%January 2025 · 22–28 days: 2.0%January 2025 · > 28 days: 7.1%February 2025 · Same day: 60.7%February 2025 · 1 day: 3.6%February 2025 · 2–7 days: 12.7%February 2025 · 8–14 days: 10.6%February 2025 · 15–21 days: 4.0%February 2025 · 22–28 days: 2.8%February 2025 · > 28 days: 5.7%March 2025 · Same day: 56.1%March 2025 · 1 day: 5.2%March 2025 · 2–7 days: 17.1%March 2025 · 8–14 days: 6.2%March 2025 · 15–21 days: 5.0%March 2025 · 22–28 days: 2.6%March 2025 · > 28 days: 7.8%April 2025 · Same day: 56.0%April 2025 · 1 day: 7.0%April 2025 · 2–7 days: 17.4%April 2025 · 8–14 days: 7.4%April 2025 · 15–21 days: 3.0%April 2025 · 22–28 days: 2.7%April 2025 · > 28 days: 6.5%May 2025 · Same day: 57.7%May 2025 · 1 day: 5.7%May 2025 · 2–7 days: 18.1%May 2025 · 8–14 days: 6.9%May 2025 · 15–21 days: 2.6%May 2025 · 22–28 days: 2.6%May 2025 · > 28 days: 6.4%June 2025 · Same day: 57.6%June 2025 · 1 day: 4.7%June 2025 · 2–7 days: 17.6%June 2025 · 8–14 days: 9.1%June 2025 · 15–21 days: 2.4%June 2025 · 22–28 days: 2.4%June 2025 · > 28 days: 6.3%July 2025 · Same day: 58.0%July 2025 · 1 day: 6.5%July 2025 · 2–7 days: 15.6%July 2025 · 8–14 days: 8.4%July 2025 · 15–21 days: 2.9%July 2025 · 22–28 days: 3.0%July 2025 · > 28 days: 5.7%August 2025 · Same day: 53.6%August 2025 · 1 day: 4.5%August 2025 · 2–7 days: 11.4%August 2025 · 8–14 days: 12.6%August 2025 · 15–21 days: 4.9%August 2025 · 22–28 days: 4.4%August 2025 · > 28 days: 8.6%Jul '23Oct '23Feb '24May '24Aug '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

MEDIUMscore 48/100
  • High demand (>400 appts/1K)
  • Elevated DNA rate (6.7%)
  • Elevated long-wait rate

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-2.7%
Face-to-face %+0.2%
Telephone %-72%
Same-day %-0.3%
Appts per 1K-2.7%
Triage %0%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

In August 2025, the DNA rate at Glebefields Surgery stood out, rising to 8.1% compared to the practice's trailing average of 5.7%. This represents a significant increase, with a 68.8% rise from the previous month.

Several trends and step changes are worth noting. The DNA rate has been rising since February 2025, with a notable 41.2% increase in June and a 68.8% increase in August. Additionally, the total number of appointments dropped by 2.7% month-on-month in August, continuing a downward trend.

To investigate these signals, the practice manager should review the DNA rate trend to understand the underlying causes and assess whether the recent increase is due to operational changes or patient behavior. Additionally, examining the drop in total appointments could reveal if there are underlying issues affecting patient access.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

sameDayPct2025-08
value 53.6 · avg 59.1 ± 2.3
total2025-08
value 1443 · avg 1803.9 ± 162.5
dnaRate2025-08
value 8.1 · avg 5.7 ± 0.8
sameDayPct2025-03
value 56.1 · avg 60 ± 1.8
phonePct2025-03
value 0.4 · avg 0 ± 0
dnaRate2024-01
value 9.2 · avg 6.2 ± 1.1
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

dnaRate2025-08
4.8 → 8.1 (+68.8%)
dnaRate2025-07
7.2 → 4.8 (-33.3%)
phonePct2025-06
0.1 → 0 (-100%)
dnaRate2025-06
5.1 → 7.2 (+41.2%)
phonePct2025-04
0.4 → 0 (-100%)
dnaRate2025-02
4.7 → 6.9 (+46.8%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

Workforce capacity

GP FTE

2.16

Nurse FTE

1.15

Direct Patient Care FTE

0.91

Admin FTE

4.16

1 practices reporting · 100.0% coverage

Staff group mix

GP2.2 FTE · 26%
Nurse1.1 FTE · 14%
Direct Patient Care0.9 FTE · 11%
Admin4.2 FTE · 50%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP2.16 FTE · 3 headcount
Partner0.99 FTE (46%) · 1 hc
Locum1.17 FTE (54%) · 2 hc
Nurses1.15 FTE · 2 headcount
Practice Nurse1.15 FTE (100%) · 2 hc
Admin / Non-clinical4.16 FTE · 5 headcount
Management0.91 FTE (22%) · 1 hc
Reception / Admin3.25 FTE (78%) · 4 hc
Direct Patient Care0.91 FTE · 1 headcount
HCA / Nursing Assistant0.91 FTE (100%) · 1 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-030246GP · 2024-03: 2 FTEGP · 2024-04: 2 FTEGP · 2024-05: 2 FTEGP · 2024-06: 2 FTEGP · 2024-07: 2 FTEGP · 2024-08: 2 FTEGP · 2024-09: 2 FTEGP · 2024-10: 2 FTEGP · 2024-11: 2 FTEGP · 2024-12: 2 FTEGP · 2025-01: 2 FTEGP · 2025-02: 2 FTEGP · 2025-03: 2 FTEGP · 2025-04: 2 FTEGP · 2025-05: 2 FTEGP · 2025-06: 2 FTEGP · 2025-07: 2 FTEGP · 2025-08: 2 FTEGP · 2025-09: 2 FTEGP · 2025-10: 2 FTEGP · 2025-11: 2 FTEGP · 2025-12: 2 FTEGP · 2026-01: 2 FTEGP · 2026-02: 2 FTEGP · 2026-03: 2 FTENurse · 2024-03: 1 FTENurse · 2024-04: 1 FTENurse · 2024-05: 1 FTENurse · 2024-06: 1 FTENurse · 2024-07: 1 FTENurse · 2024-08: 1 FTENurse · 2024-09: 1 FTENurse · 2024-10: 1 FTENurse · 2024-11: 1 FTENurse · 2024-12: 1 FTENurse · 2025-01: 1 FTENurse · 2025-02: 1 FTENurse · 2025-03: 1 FTENurse · 2025-04: 1 FTENurse · 2025-05: 1 FTENurse · 2025-06: 1 FTENurse · 2025-07: 1 FTENurse · 2025-08: 1 FTENurse · 2025-09: 1 FTENurse · 2025-10: 1 FTENurse · 2025-11: 1 FTENurse · 2025-12: 1 FTENurse · 2026-01: 1 FTENurse · 2026-02: 1 FTENurse · 2026-03: 1 FTEDPC · 2024-03: 1 FTEDPC · 2024-04: 1 FTEDPC · 2024-05: 1 FTEDPC · 2024-06: 1 FTEDPC · 2024-07: 1 FTEDPC · 2024-08: 1 FTEDPC · 2024-09: 1 FTEDPC · 2024-10: 1 FTEDPC · 2024-11: 1 FTEDPC · 2024-12: 1 FTEDPC · 2025-01: 1 FTEDPC · 2025-02: 1 FTEDPC · 2025-03: 1 FTEDPC · 2025-04: 1 FTEDPC · 2025-05: 1 FTEDPC · 2025-06: 1 FTEDPC · 2025-07: 1 FTEDPC · 2025-08: 1 FTEDPC · 2025-09: 1 FTEDPC · 2025-10: 1 FTEDPC · 2025-11: 1 FTEDPC · 2025-12: 1 FTEDPC · 2026-01: 1 FTEDPC · 2026-02: 1 FTEDPC · 2026-03: 1 FTEAdmin · 2024-03: 5 FTEAdmin · 2024-04: 5 FTEAdmin · 2024-05: 5 FTEAdmin · 2024-06: 5 FTEAdmin · 2024-07: 5 FTEAdmin · 2024-08: 5 FTEAdmin · 2024-09: 5 FTEAdmin · 2024-10: 5 FTEAdmin · 2024-11: 5 FTEAdmin · 2024-12: 5 FTEAdmin · 2025-01: 5 FTEAdmin · 2025-02: 5 FTEAdmin · 2025-03: 5 FTEAdmin · 2025-04: 5 FTEAdmin · 2025-05: 5 FTEAdmin · 2025-06: 5 FTEAdmin · 2025-07: 5 FTEAdmin · 2025-08: 5 FTEAdmin · 2025-09: 5 FTEAdmin · 2025-10: 4 FTEAdmin · 2025-11: 4 FTEAdmin · 2025-12: 4 FTEAdmin · 2026-01: 4 FTEAdmin · 2026-02: 4 FTEAdmin · 2026-03: 4 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good87.8%
Phone easy48.0%
Website easy92.6%
100.0% coverage

Prescribing volume

2.15

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.