GP Practice

Gps Healthcare

M89003

Compare to

Registered patients

39,177

NHS Digital list size

GP FTE

30.97

NHS Digital workforce

Patients per GP FTE

1,265

Items per patient

1.4

prescribing volume

GPPS overall good

55.9%

patient experience

Access KPIs · August 2025

Same-day %

46.8%

Month: August 2025

Appts per 1K patients

503

all bookings (incl. triage)

Patient contacts per 1K

490

F2F + phone + video only

28+ day backlog

3.8%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face51.5%
Telephone36.4%
Video / online9.5%
Triage14.0%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %46.8%43.0%+3.8%
Face-to-face %51.5%58.4%-6.9%
Telephone %36.4%21.9%+14.5%
Appts per 1K503.0479.7+23.3
Triage %14.0%8.7%+5.3%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-072024-082025-080255075Same-day % · 2023-07: 55.3%Same-day % · 2023-08: 54.3%Same-day % · 2023-09: 45.0%Same-day % · 2023-10: 42.5%Same-day % · 2023-12: 51.0%Same-day % · 2024-01: 51.1%Same-day % · 2024-02: 43.6%Same-day % · 2024-03: 42.4%Same-day % · 2024-04: 41.4%Same-day % · 2024-05: 41.5%Same-day % · 2024-06: 42.7%Same-day % · 2024-07: 42.9%Same-day % · 2024-08: 43.2%Same-day % · 2024-09: 42.1%Same-day % · 2024-11: 47.1%Same-day % · 2024-12: 51.3%Same-day % · 2025-01: 46.6%Same-day % · 2025-02: 49.8%Same-day % · 2025-03: 48.4%Same-day % · 2025-04: 47.6%Same-day % · 2025-05: 51.4%Same-day % · 2025-06: 50.5%Same-day % · 2025-07: 47.6%Same-day % · 2025-08: 46.8%F2F % · 2023-07: 60.6%F2F % · 2023-08: 61.3%F2F % · 2023-09: 64.5%F2F % · 2023-10: 66.6%F2F % · 2023-12: 60.2%F2F % · 2024-01: 55.9%F2F % · 2024-02: 58.1%F2F % · 2024-03: 57.1%F2F % · 2024-04: 58.1%F2F % · 2024-05: 57.8%F2F % · 2024-06: 58.8%F2F % · 2024-07: 58.8%F2F % · 2024-08: 57.5%F2F % · 2024-09: 59.8%F2F % · 2024-11: 55.4%F2F % · 2024-12: 54.2%F2F % · 2025-01: 55.6%F2F % · 2025-02: 53.5%F2F % · 2025-03: 54.7%F2F % · 2025-04: 55.8%F2F % · 2025-05: 53.5%F2F % · 2025-06: 52.7%F2F % · 2025-07: 52.4%F2F % · 2025-08: 51.5%Phone % · 2023-07: 36.6%Phone % · 2023-08: 36.4%Phone % · 2023-09: 33.3%Phone % · 2023-10: 31.0%Phone % · 2023-12: 37.9%Phone % · 2024-01: 42.3%Phone % · 2024-02: 39.8%Phone % · 2024-03: 39.7%Phone % · 2024-04: 38.9%Phone % · 2024-05: 39.2%Phone % · 2024-06: 38.4%Phone % · 2024-07: 32.8%Phone % · 2024-08: 31.1%Phone % · 2024-09: 29.3%Phone % · 2024-11: 30.6%Phone % · 2024-12: 33.3%Phone % · 2025-01: 34.8%Phone % · 2025-02: 33.6%Phone % · 2025-03: 34.8%Phone % · 2025-04: 33.3%Phone % · 2025-05: 35.8%Phone % · 2025-06: 37.7%Phone % · 2025-07: 37.9%Phone % · 2025-08: 36.4%Video % · 2023-07: 0.1%Video % · 2023-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.0%Video % · 2024-07: 3.4%Video % · 2024-08: 8.1%Video % · 2024-09: 7.8%Video % · 2024-11: 9.5%Video % · 2024-12: 9.5%Video % · 2025-01: 6.4%Video % · 2025-02: 10.0%Video % · 2025-03: 7.8%Video % · 2025-04: 6.8%Video % · 2025-05: 7.3%Video % · 2025-06: 6.8%Video % · 2025-07: 6.9%Video % · 2025-08: 9.5%Triage % · 2023-07: 14.1%Triage % · 2023-08: 18.3%Triage % · 2023-09: 15.1%Triage % · 2023-10: 13.5%Triage % · 2023-12: 15.6%Triage % · 2024-01: 19.9%Triage % · 2024-02: 21.2%Triage % · 2024-03: 20.5%Triage % · 2024-04: 13.5%Triage % · 2024-05: 12.2%Triage % · 2024-06: 12.8%Triage % · 2024-07: 14.4%Triage % · 2024-08: 13.8%Triage % · 2024-09: 12.2%Triage % · 2024-11: 13.8%Triage % · 2024-12: 18.2%Triage % · 2025-01: 18.2%Triage % · 2025-02: 17.9%Triage % · 2025-03: 18.5%Triage % · 2025-04: 16.4%Triage % · 2025-05: 19.1%Triage % · 2025-06: 16.4%Triage % · 2025-07: 15.4%Triage % · 2025-08: 14.0%

NHS Digital appointments dataset · last 24 months (2023-07 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-072024-082025-0816,52519,95223,37826,8052023-07: 19,262 appointments2023-08: 18,691 appointments2023-09: 22,467 appointments2023-10: 25,810 appointments2023-12: 17,883 appointments2024-01: 22,993 appointments2024-02: 20,424 appointments2024-03: 19,743 appointments2024-04: 20,156 appointments2024-05: 19,899 appointments2024-06: 19,131 appointments2024-07: 20,551 appointments2024-08: 17,520 appointments2024-09: 21,461 appointments2024-11: 21,578 appointments2024-12: 20,890 appointments2025-01: 22,466 appointments2025-02: 21,385 appointments2025-03: 21,886 appointments2025-04: 19,384 appointments2025-05: 19,202 appointments2025-06: 20,235 appointments2025-07: 21,625 appointments2025-08: 19,707 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-072024-082025-084225095976842023-07: 491.7 appts per 1,000 patients2023-08: 477.1 appts per 1,000 patients2023-09: 573.5 appts per 1,000 patients2023-10: 658.8 appts per 1,000 patients2023-12: 456.5 appts per 1,000 patients2024-01: 586.9 appts per 1,000 patients2024-02: 521.3 appts per 1,000 patients2024-03: 503.9 appts per 1,000 patients2024-04: 514.5 appts per 1,000 patients2024-05: 507.9 appts per 1,000 patients2024-06: 488.3 appts per 1,000 patients2024-07: 524.6 appts per 1,000 patients2024-08: 447.2 appts per 1,000 patients2024-09: 547.8 appts per 1,000 patients2024-11: 550.8 appts per 1,000 patients2024-12: 533.2 appts per 1,000 patients2025-01: 573.4 appts per 1,000 patients2025-02: 545.9 appts per 1,000 patients2025-03: 558.6 appts per 1,000 patients2025-04: 494.8 appts per 1,000 patients2025-05: 490.1 appts per 1,000 patients2025-06: 516.5 appts per 1,000 patients2025-07: 552 appts per 1,000 patients2025-08: 503 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%July 2023 · Same day: 55.3%July 2023 · 1 day: 5.3%July 2023 · 2–7 days: 19.6%July 2023 · 8–14 days: 10.3%July 2023 · 15–21 days: 5.1%July 2023 · 22–28 days: 2.5%July 2023 · > 28 days: 2.0%August 2023 · Same day: 54.3%August 2023 · 1 day: 5.6%August 2023 · 2–7 days: 17.9%August 2023 · 8–14 days: 13.2%August 2023 · 15–21 days: 5.1%August 2023 · 22–28 days: 2.4%August 2023 · > 28 days: 1.7%September 2023 · Same day: 45.0%September 2023 · 1 day: 5.7%September 2023 · 2–7 days: 22.8%September 2023 · 8–14 days: 15.3%September 2023 · 15–21 days: 6.4%September 2023 · 22–28 days: 3.0%September 2023 · > 28 days: 1.8%October 2023 · Same day: 42.5%October 2023 · 1 day: 5.7%October 2023 · 2–7 days: 22.6%October 2023 · 8–14 days: 16.5%October 2023 · 15–21 days: 8.3%October 2023 · 22–28 days: 3.0%October 2023 · > 28 days: 1.4%December 2023 · Same day: 51.0%December 2023 · 1 day: 4.8%December 2023 · 2–7 days: 15.4%December 2023 · 8–14 days: 13.3%December 2023 · 15–21 days: 9.3%December 2023 · 22–28 days: 3.8%December 2023 · > 28 days: 2.4%January 2024 · Same day: 51.1%January 2024 · 1 day: 5.5%January 2024 · 2–7 days: 16.3%January 2024 · 8–14 days: 12.6%January 2024 · 15–21 days: 6.9%January 2024 · 22–28 days: 4.2%January 2024 · > 28 days: 3.5%February 2024 · Same day: 43.6%February 2024 · 1 day: 7.0%February 2024 · 2–7 days: 15.3%February 2024 · 8–14 days: 16.0%February 2024 · 15–21 days: 9.5%February 2024 · 22–28 days: 5.1%February 2024 · > 28 days: 3.5%March 2024 · Same day: 42.4%March 2024 · 1 day: 7.1%March 2024 · 2–7 days: 16.0%March 2024 · 8–14 days: 13.8%March 2024 · 15–21 days: 8.6%March 2024 · 22–28 days: 7.4%March 2024 · > 28 days: 4.7%April 2024 · Same day: 41.4%April 2024 · 1 day: 7.0%April 2024 · 2–7 days: 16.0%April 2024 · 8–14 days: 12.6%April 2024 · 15–21 days: 8.9%April 2024 · 22–28 days: 6.1%April 2024 · > 28 days: 7.9%May 2024 · Same day: 41.5%May 2024 · 1 day: 6.1%May 2024 · 2–7 days: 15.4%May 2024 · 8–14 days: 14.4%May 2024 · 15–21 days: 10.3%May 2024 · 22–28 days: 6.9%May 2024 · > 28 days: 5.4%June 2024 · Same day: 42.7%June 2024 · 1 day: 6.2%June 2024 · 2–7 days: 14.2%June 2024 · 8–14 days: 13.9%June 2024 · 15–21 days: 11.7%June 2024 · 22–28 days: 7.2%June 2024 · > 28 days: 4.2%July 2024 · Same day: 42.9%July 2024 · 1 day: 6.7%July 2024 · 2–7 days: 14.9%July 2024 · 8–14 days: 13.7%July 2024 · 15–21 days: 10.1%July 2024 · 22–28 days: 6.3%July 2024 · > 28 days: 5.5%August 2024 · Same day: 43.2%August 2024 · 1 day: 7.8%August 2024 · 2–7 days: 15.3%August 2024 · 8–14 days: 13.6%August 2024 · 15–21 days: 7.3%August 2024 · 22–28 days: 6.2%August 2024 · > 28 days: 6.5%September 2024 · Same day: 42.1%September 2024 · 1 day: 6.1%September 2024 · 2–7 days: 17.1%September 2024 · 8–14 days: 15.8%September 2024 · 15–21 days: 9.8%September 2024 · 22–28 days: 4.9%September 2024 · > 28 days: 4.1%November 2024 · Same day: 47.1%November 2024 · 1 day: 7.0%November 2024 · 2–7 days: 16.9%November 2024 · 8–14 days: 14.4%November 2024 · 15–21 days: 6.9%November 2024 · 22–28 days: 4.3%November 2024 · > 28 days: 3.3%December 2024 · Same day: 51.3%December 2024 · 1 day: 7.8%December 2024 · 2–7 days: 15.4%December 2024 · 8–14 days: 12.9%December 2024 · 15–21 days: 5.5%December 2024 · 22–28 days: 3.9%December 2024 · > 28 days: 3.2%January 2025 · Same day: 46.6%January 2025 · 1 day: 7.9%January 2025 · 2–7 days: 20.6%January 2025 · 8–14 days: 11.6%January 2025 · 15–21 days: 5.2%January 2025 · 22–28 days: 3.5%January 2025 · > 28 days: 4.6%February 2025 · Same day: 49.8%February 2025 · 1 day: 6.0%February 2025 · 2–7 days: 15.9%February 2025 · 8–14 days: 14.2%February 2025 · 15–21 days: 7.2%February 2025 · 22–28 days: 4.1%February 2025 · > 28 days: 2.8%March 2025 · Same day: 48.4%March 2025 · 1 day: 5.2%March 2025 · 2–7 days: 17.6%March 2025 · 8–14 days: 15.2%March 2025 · 15–21 days: 6.7%March 2025 · 22–28 days: 3.4%March 2025 · > 28 days: 3.4%April 2025 · Same day: 47.6%April 2025 · 1 day: 6.2%April 2025 · 2–7 days: 14.9%April 2025 · 8–14 days: 15.5%April 2025 · 15–21 days: 7.1%April 2025 · 22–28 days: 4.1%April 2025 · > 28 days: 4.5%May 2025 · Same day: 51.4%May 2025 · 1 day: 5.7%May 2025 · 2–7 days: 15.1%May 2025 · 8–14 days: 13.0%May 2025 · 15–21 days: 6.2%May 2025 · 22–28 days: 4.2%May 2025 · > 28 days: 4.4%June 2025 · Same day: 50.5%June 2025 · 1 day: 5.9%June 2025 · 2–7 days: 15.1%June 2025 · 8–14 days: 11.5%June 2025 · 15–21 days: 8.8%June 2025 · 22–28 days: 4.8%June 2025 · > 28 days: 3.4%July 2025 · Same day: 47.6%July 2025 · 1 day: 7.0%July 2025 · 2–7 days: 16.0%July 2025 · 8–14 days: 10.3%July 2025 · 15–21 days: 7.9%July 2025 · 22–28 days: 6.6%July 2025 · > 28 days: 4.5%August 2025 · Same day: 46.8%August 2025 · 1 day: 6.0%August 2025 · 2–7 days: 15.6%August 2025 · 8–14 days: 14.3%August 2025 · 15–21 days: 8.6%August 2025 · 22–28 days: 4.8%August 2025 · > 28 days: 3.8%Jul '23Oct '23Feb '24May '24Aug '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

MEDIUMscore 41/100
  • Very high demand (>500 appts/1K)

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-0.4%
Face-to-face %-1.4%
Telephone %+1.9%
Same-day %-0.5%
Appts per 1K-0.4%
Triage %-4.9%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, the face-to-face percentage dropped to 51.5%, which is below the practice's trailing average of 54.2%. This is a notable decrease and may indicate a shift in patient preference or operational changes.

Several trends are worth noting. The percentage of phone appointments increased by 1.9% month-on-month, suggesting a possible shift in how patients are accessing care. Additionally, the video appointment percentage saw a significant increase of 37.7% in August, following a similar trend in February. These changes could reflect an adaptation to new workflows or patient behavior.

To investigate these trends, review the scheduling practices and patient feedback from recent months. Also, verify if the increase in phone and video appointments correlates with any system changes or staff training that might have influenced these shifts.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

f2fPct2025-02
value 53.5 · avg 57.3 ± 1.6
sameDayPct2024-12
value 51.3 · avg 44.3 ± 3.3
phonePct2024-09
value 29.3 · avg 36.7 ± 3.6
triagePct2024-02
value 21.2 · avg 11.9 ± 4.6
triagePct2024-01
value 19.9 · avg 10.9 ± 4
phonePct2024-01
value 42.3 · avg 33.3 ± 2.6
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

videoPct2025-08
6.9 → 9.5 (+37.7%)
videoPct2025-02
6.4 → 10 (+56.2%)
videoPct2025-01
9.5 → 6.4 (-32.6%)
triagePct2024-12
13.8 → 18.2 (+31.6%)
videoPct2024-08
3.4 → 8.1 (+138.2%)
triagePct2024-04
20.5 → 13.5 (-34%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

CQC inspection likelihood

mediumscore 51/100medium confidence
Last inspection: 2024-03-20 · 25 months ago
  • Current rating is good, and the latest CQC assessment date is 2024-03-20 (25 months ago).
  • Report date falls outside the 2017–2022 focused-assessment window signal.
  • Model is directional: 2 supporting signals are currently unavailable.
  • CQC focused assessments reference 10 non-clinical quality statements and typically provide at least 5 working days notice.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Workforce capacity

GP FTE

30.97

Nurse FTE

11.52

Direct Patient Care FTE

5.72

Admin FTE

72.48

1 practices reporting · 100.0% coverage

Staff group mix

GP31.0 FTE · 26%
Nurse11.5 FTE · 10%
Direct Patient Care5.7 FTE · 5%
Admin72.5 FTE · 60%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP30.98 FTE · 49 headcount
Partner6.11 FTE (20%) · 9 hc
Salaried16.53 FTE (53%) · 30 hc
Training (ST/F)7.47 FTE (24%) · 8 hc
Locum0.50 FTE (2%) · 1 hc
Retainer0.37 FTE (1%) · 1 hc
Nurses11.52 FTE · 14 headcount
Practice Nurse5.97 FTE (52%) · 7 hc
Advanced / Specialist2.11 FTE (18%) · 3 hc
Other3.44 FTE (30%) · 4 hc
Admin / Non-clinical72.47 FTE · 105 headcount
Management10.24 FTE (14%) · 11 hc
Reception / Admin49.50 FTE (68%) · 78 hc
Other12.73 FTE (18%) · 16 hc
Direct Patient Care5.72 FTE · 7 headcount
Pharmacist1.01 FTE (18%) · 1 hc
HCA / Nursing Assistant4.52 FTE (79%) · 5 hc
Other0.19 FTE (3%) · 1 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-030275481GP · 2024-03: 32 FTEGP · 2024-04: 33 FTEGP · 2024-05: 30 FTEGP · 2024-06: 29 FTEGP · 2024-07: 29 FTEGP · 2024-08: 35 FTEGP · 2024-09: 34 FTEGP · 2024-10: 36 FTEGP · 2024-11: 36 FTEGP · 2024-12: 34 FTEGP · 2025-01: 29 FTEGP · 2025-02: 29 FTEGP · 2025-03: 29 FTEGP · 2025-04: 27 FTEGP · 2025-05: 27 FTEGP · 2025-06: 26 FTEGP · 2025-07: 27 FTEGP · 2025-08: 28 FTEGP · 2025-09: 29 FTEGP · 2025-10: 28 FTEGP · 2025-11: 29 FTEGP · 2025-12: 30 FTEGP · 2026-01: 30 FTEGP · 2026-02: 30 FTEGP · 2026-03: 31 FTENurse · 2024-03: 12 FTENurse · 2024-04: 12 FTENurse · 2024-05: 12 FTENurse · 2024-06: 11 FTENurse · 2024-07: 12 FTENurse · 2024-08: 12 FTENurse · 2024-09: 13 FTENurse · 2024-10: 13 FTENurse · 2024-11: 13 FTENurse · 2024-12: 13 FTENurse · 2025-01: 13 FTENurse · 2025-02: 13 FTENurse · 2025-03: 13 FTENurse · 2025-04: 13 FTENurse · 2025-05: 13 FTENurse · 2025-06: 13 FTENurse · 2025-07: 13 FTENurse · 2025-08: 13 FTENurse · 2025-09: 10 FTENurse · 2025-10: 9 FTENurse · 2025-11: 9 FTENurse · 2025-12: 10 FTENurse · 2026-01: 12 FTENurse · 2026-02: 12 FTENurse · 2026-03: 12 FTEDPC · 2024-03: 11 FTEDPC · 2024-04: 11 FTEDPC · 2024-05: 11 FTEDPC · 2024-06: 11 FTEDPC · 2024-07: 11 FTEDPC · 2024-08: 11 FTEDPC · 2024-09: 12 FTEDPC · 2024-10: 12 FTEDPC · 2024-11: 12 FTEDPC · 2024-12: 12 FTEDPC · 2025-01: 7 FTEDPC · 2025-02: 7 FTEDPC · 2025-03: 7 FTEDPC · 2025-04: 7 FTEDPC · 2025-05: 7 FTEDPC · 2025-06: 7 FTEDPC · 2025-07: 6 FTEDPC · 2025-08: 6 FTEDPC · 2025-09: 6 FTEDPC · 2025-10: 6 FTEDPC · 2025-11: 6 FTEDPC · 2025-12: 6 FTEDPC · 2026-01: 6 FTEDPC · 2026-02: 6 FTEDPC · 2026-03: 6 FTEAdmin · 2024-03: 70 FTEAdmin · 2024-04: 70 FTEAdmin · 2024-05: 69 FTEAdmin · 2024-06: 70 FTEAdmin · 2024-07: 70 FTEAdmin · 2024-08: 70 FTEAdmin · 2024-09: 69 FTEAdmin · 2024-10: 70 FTEAdmin · 2024-11: 68 FTEAdmin · 2024-12: 67 FTEAdmin · 2025-01: 68 FTEAdmin · 2025-02: 68 FTEAdmin · 2025-03: 68 FTEAdmin · 2025-04: 67 FTEAdmin · 2025-05: 67 FTEAdmin · 2025-06: 67 FTEAdmin · 2025-07: 66 FTEAdmin · 2025-08: 66 FTEAdmin · 2025-09: 67 FTEAdmin · 2025-10: 67 FTEAdmin · 2025-11: 67 FTEAdmin · 2025-12: 69 FTEAdmin · 2026-01: 69 FTEAdmin · 2026-02: 71 FTEAdmin · 2026-03: 72 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good55.9%
Phone easy12.5%
Website easy49.1%
100.0% coverage

Prescribing volume

1.4

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.