GP Practice

St. Margarets Medical Practice

M89005

Compare to

Registered patients

8,687

NHS Digital list size

GP FTE

6.51

NHS Digital workforce

Patients per GP FTE

1,334

Items per patient

1.4

prescribing volume

GPPS overall good

81.2%

patient experience

Access KPIs · August 2025

Same-day %

42.1%

Month: August 2025

Appts per 1K patients

313

all bookings (incl. triage)

Patient contacts per 1K

302

F2F + phone + video only

28+ day backlog

3.4%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face88.1%
Telephone8.4%
Triage0.0%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %42.1%43.0%-0.9%
Face-to-face %88.1%58.4%+29.7%
Telephone %8.4%21.9%-13.5%
Appts per 1K312.8479.7-166.9
Triage %0.0%8.7%-8.7%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-072024-082025-0803569104Same-day % · 2023-07: 42.3%Same-day % · 2023-08: 40.3%Same-day % · 2023-09: 33.4%Same-day % · 2023-10: 35.3%Same-day % · 2023-12: 42.1%Same-day % · 2024-01: 41.2%Same-day % · 2024-02: 32.7%Same-day % · 2024-03: 36.5%Same-day % · 2024-04: 40.9%Same-day % · 2024-05: 41.9%Same-day % · 2024-06: 44.6%Same-day % · 2024-07: 42.5%Same-day % · 2024-08: 42.3%Same-day % · 2024-09: 41.8%Same-day % · 2024-11: 33.6%Same-day % · 2024-12: 45.2%Same-day % · 2025-01: 43.0%Same-day % · 2025-02: 40.2%Same-day % · 2025-03: 41.2%Same-day % · 2025-04: 43.2%Same-day % · 2025-05: 38.9%Same-day % · 2025-06: 39.5%Same-day % · 2025-07: 42.5%Same-day % · 2025-08: 42.1%F2F % · 2023-07: 85.9%F2F % · 2023-08: 86.5%F2F % · 2023-09: 89.4%F2F % · 2023-10: 89.7%F2F % · 2023-12: 88.3%F2F % · 2024-01: 85.3%F2F % · 2024-02: 85.9%F2F % · 2024-03: 88.1%F2F % · 2024-04: 87.2%F2F % · 2024-05: 88.9%F2F % · 2024-06: 91.4%F2F % · 2024-07: 91.9%F2F % · 2024-08: 90.7%F2F % · 2024-09: 89.9%F2F % · 2024-11: 87.5%F2F % · 2024-12: 92.5%F2F % · 2025-01: 90.9%F2F % · 2025-02: 89.8%F2F % · 2025-03: 91.7%F2F % · 2025-04: 89.5%F2F % · 2025-05: 84.6%F2F % · 2025-06: 87.0%F2F % · 2025-07: 89.8%F2F % · 2025-08: 88.1%Phone % · 2023-07: 13.1%Phone % · 2023-08: 12.5%Phone % · 2023-09: 8.3%Phone % · 2023-10: 8.5%Phone % · 2023-12: 10.5%Phone % · 2024-01: 11.8%Phone % · 2024-02: 12.6%Phone % · 2024-03: 11.0%Phone % · 2024-04: 12.1%Phone % · 2024-05: 10.5%Phone % · 2024-06: 8.0%Phone % · 2024-07: 7.6%Phone % · 2024-08: 8.4%Phone % · 2024-09: 9.4%Phone % · 2024-11: 9.5%Phone % · 2024-12: 6.7%Phone % · 2025-01: 7.9%Phone % · 2025-02: 7.9%Phone % · 2025-03: 6.5%Phone % · 2025-04: 7.3%Phone % · 2025-05: 11.6%Phone % · 2025-06: 9.6%Phone % · 2025-07: 7.2%Phone % · 2025-08: 8.4%Video % · 2023-07: 0.0%Video % · 2023-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.0%Video % · 2024-11: 0.0%Video % · 2024-12: 0.0%Video % · 2025-01: 0.0%Video % · 2025-02: 0.0%Video % · 2025-03: 0.0%Video % · 2025-04: 0.0%Video % · 2025-05: 0.0%Video % · 2025-06: 0.0%Video % · 2025-07: 0.0%Video % · 2025-08: 0.0%Triage % · 2023-07: 0.0%Triage % · 2023-08: 0.0%Triage % · 2023-09: 0.0%Triage % · 2023-10: 0.0%Triage % · 2023-12: 0.0%Triage % · 2024-01: 0.0%Triage % · 2024-02: 0.0%Triage % · 2024-03: 0.1%Triage % · 2024-04: 0.1%Triage % · 2024-05: 0.1%Triage % · 2024-06: 0.0%Triage % · 2024-07: 0.0%Triage % · 2024-08: 0.0%Triage % · 2024-09: 0.0%Triage % · 2024-11: 0.0%Triage % · 2024-12: 0.0%Triage % · 2025-01: 0.0%Triage % · 2025-02: 0.0%Triage % · 2025-03: 0.1%Triage % · 2025-04: 0.0%Triage % · 2025-05: 0.0%Triage % · 2025-06: 0.0%Triage % · 2025-07: 0.0%Triage % · 2025-08: 0.0%

NHS Digital appointments dataset · last 24 months (2023-07 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-072024-082025-082,5443,1413,7384,3352023-07: 3,224 appointments2023-08: 3,457 appointments2023-09: 4,162 appointments2023-10: 4,049 appointments2023-12: 2,874 appointments2024-01: 3,733 appointments2024-02: 3,271 appointments2024-03: 3,134 appointments2024-04: 3,358 appointments2024-05: 3,363 appointments2024-06: 3,197 appointments2024-07: 3,501 appointments2024-08: 3,058 appointments2024-09: 3,156 appointments2024-11: 3,932 appointments2024-12: 2,821 appointments2025-01: 3,448 appointments2025-02: 3,052 appointments2025-03: 3,097 appointments2025-04: 2,896 appointments2025-05: 3,028 appointments2025-06: 2,960 appointments2025-07: 3,207 appointments2025-08: 2,717 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-072024-082025-082933624304992023-07: 371.1 appts per 1,000 patients2023-08: 398 appts per 1,000 patients2023-09: 479.1 appts per 1,000 patients2023-10: 466.1 appts per 1,000 patients2023-12: 330.8 appts per 1,000 patients2024-01: 429.7 appts per 1,000 patients2024-02: 376.5 appts per 1,000 patients2024-03: 360.8 appts per 1,000 patients2024-04: 386.6 appts per 1,000 patients2024-05: 387.1 appts per 1,000 patients2024-06: 368 appts per 1,000 patients2024-07: 403 appts per 1,000 patients2024-08: 352 appts per 1,000 patients2024-09: 363.3 appts per 1,000 patients2024-11: 452.6 appts per 1,000 patients2024-12: 324.7 appts per 1,000 patients2025-01: 396.9 appts per 1,000 patients2025-02: 351.3 appts per 1,000 patients2025-03: 356.5 appts per 1,000 patients2025-04: 333.4 appts per 1,000 patients2025-05: 348.6 appts per 1,000 patients2025-06: 340.7 appts per 1,000 patients2025-07: 369.2 appts per 1,000 patients2025-08: 312.8 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%July 2023 · Same day: 42.3%July 2023 · 1 day: 6.1%July 2023 · 2–7 days: 18.9%July 2023 · 8–14 days: 17.4%July 2023 · 15–21 days: 7.9%July 2023 · 22–28 days: 4.7%July 2023 · > 28 days: 2.8%August 2023 · Same day: 40.3%August 2023 · 1 day: 5.7%August 2023 · 2–7 days: 20.3%August 2023 · 8–14 days: 20.2%August 2023 · 15–21 days: 7.5%August 2023 · 22–28 days: 3.5%August 2023 · > 28 days: 2.5%September 2023 · Same day: 33.4%September 2023 · 1 day: 4.1%September 2023 · 2–7 days: 10.3%September 2023 · 8–14 days: 25.3%September 2023 · 15–21 days: 14.5%September 2023 · 22–28 days: 10.8%September 2023 · > 28 days: 1.7%October 2023 · Same day: 35.3%October 2023 · 1 day: 4.0%October 2023 · 2–7 days: 12.2%October 2023 · 8–14 days: 17.8%October 2023 · 15–21 days: 13.4%October 2023 · 22–28 days: 6.3%October 2023 · > 28 days: 11.1%December 2023 · Same day: 42.1%December 2023 · 1 day: 5.8%December 2023 · 2–7 days: 13.8%December 2023 · 8–14 days: 21.8%December 2023 · 15–21 days: 10.0%December 2023 · 22–28 days: 4.5%December 2023 · > 28 days: 2.1%January 2024 · Same day: 41.2%January 2024 · 1 day: 5.0%January 2024 · 2–7 days: 18.7%January 2024 · 8–14 days: 18.3%January 2024 · 15–21 days: 10.1%January 2024 · 22–28 days: 4.8%January 2024 · > 28 days: 1.8%February 2024 · Same day: 32.7%February 2024 · 1 day: 4.6%February 2024 · 2–7 days: 12.0%February 2024 · 8–14 days: 22.7%February 2024 · 15–21 days: 18.3%February 2024 · 22–28 days: 5.8%February 2024 · > 28 days: 3.9%March 2024 · Same day: 36.5%March 2024 · 1 day: 4.4%March 2024 · 2–7 days: 13.8%March 2024 · 8–14 days: 11.4%March 2024 · 15–21 days: 18.5%March 2024 · 22–28 days: 9.6%March 2024 · > 28 days: 5.9%April 2024 · Same day: 40.9%April 2024 · 1 day: 4.9%April 2024 · 2–7 days: 9.5%April 2024 · 8–14 days: 14.4%April 2024 · 15–21 days: 13.0%April 2024 · 22–28 days: 12.0%April 2024 · > 28 days: 5.4%May 2024 · Same day: 41.9%May 2024 · 1 day: 5.2%May 2024 · 2–7 days: 11.8%May 2024 · 8–14 days: 16.5%May 2024 · 15–21 days: 14.8%May 2024 · 22–28 days: 5.8%May 2024 · > 28 days: 4.0%June 2024 · Same day: 44.6%June 2024 · 1 day: 5.2%June 2024 · 2–7 days: 12.1%June 2024 · 8–14 days: 18.7%June 2024 · 15–21 days: 10.6%June 2024 · 22–28 days: 4.9%June 2024 · > 28 days: 3.8%July 2024 · Same day: 42.5%July 2024 · 1 day: 4.7%July 2024 · 2–7 days: 14.1%July 2024 · 8–14 days: 18.6%July 2024 · 15–21 days: 11.3%July 2024 · 22–28 days: 4.7%July 2024 · > 28 days: 4.0%August 2024 · Same day: 42.3%August 2024 · 1 day: 4.2%August 2024 · 2–7 days: 12.5%August 2024 · 8–14 days: 21.5%August 2024 · 15–21 days: 10.6%August 2024 · 22–28 days: 4.9%August 2024 · > 28 days: 4.0%September 2024 · Same day: 41.8%September 2024 · 1 day: 4.2%September 2024 · 2–7 days: 11.2%September 2024 · 8–14 days: 19.8%September 2024 · 15–21 days: 12.7%September 2024 · 22–28 days: 5.5%September 2024 · > 28 days: 4.7%November 2024 · Same day: 33.6%November 2024 · 1 day: 3.9%November 2024 · 2–7 days: 8.6%November 2024 · 8–14 days: 14.0%November 2024 · 15–21 days: 10.0%November 2024 · 22–28 days: 10.2%November 2024 · > 28 days: 19.5%December 2024 · Same day: 45.2%December 2024 · 1 day: 3.8%December 2024 · 2–7 days: 9.0%December 2024 · 8–14 days: 10.8%December 2024 · 15–21 days: 16.8%December 2024 · 22–28 days: 8.3%December 2024 · > 28 days: 6.2%January 2025 · Same day: 43.0%January 2025 · 1 day: 4.6%January 2025 · 2–7 days: 14.9%January 2025 · 8–14 days: 15.2%January 2025 · 15–21 days: 8.8%January 2025 · 22–28 days: 7.6%January 2025 · > 28 days: 5.8%February 2025 · Same day: 40.2%February 2025 · 1 day: 4.8%February 2025 · 2–7 days: 14.2%February 2025 · 8–14 days: 19.4%February 2025 · 15–21 days: 11.8%February 2025 · 22–28 days: 5.3%February 2025 · > 28 days: 4.3%March 2025 · Same day: 41.2%March 2025 · 1 day: 5.5%March 2025 · 2–7 days: 15.5%March 2025 · 8–14 days: 14.3%March 2025 · 15–21 days: 12.9%March 2025 · 22–28 days: 6.6%March 2025 · > 28 days: 3.8%April 2025 · Same day: 43.2%April 2025 · 1 day: 4.0%April 2025 · 2–7 days: 13.7%April 2025 · 8–14 days: 12.2%April 2025 · 15–21 days: 11.5%April 2025 · 22–28 days: 10.0%April 2025 · > 28 days: 5.5%May 2025 · Same day: 38.9%May 2025 · 1 day: 5.0%May 2025 · 2–7 days: 12.9%May 2025 · 8–14 days: 12.3%May 2025 · 15–21 days: 14.1%May 2025 · 22–28 days: 9.7%May 2025 · > 28 days: 7.1%June 2025 · Same day: 39.5%June 2025 · 1 day: 3.6%June 2025 · 2–7 days: 11.1%June 2025 · 8–14 days: 13.6%June 2025 · 15–21 days: 16.9%June 2025 · 22–28 days: 9.1%June 2025 · > 28 days: 6.2%July 2025 · Same day: 42.5%July 2025 · 1 day: 4.2%July 2025 · 2–7 days: 12.3%July 2025 · 8–14 days: 13.8%July 2025 · 15–21 days: 11.8%July 2025 · 22–28 days: 10.2%July 2025 · > 28 days: 5.3%August 2025 · Same day: 42.1%August 2025 · 1 day: 4.5%August 2025 · 2–7 days: 13.0%August 2025 · 8–14 days: 18.8%August 2025 · 15–21 days: 12.0%August 2025 · 22–28 days: 6.2%August 2025 · > 28 days: 3.4%Jul '23Oct '23Feb '24May '24Aug '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

LOWscore 33/100
  • Moderate demand
  • Below-average same-day access

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-1%
Face-to-face %-0.5%
Telephone %+2.4%
Same-day %+0.2%
Appts per 1K-1%
Triage %-21.1%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, face-to-face appointments dropped to 88.1%, which is below the practice's trailing average of 90.2%. This is a notable decrease and may require further investigation.

Several trends have emerged in the data. The percentage of telephone appointments has increased by 58.9% in 2025-05, and triage appointments have seen a significant drop, falling by 100% in 2025-07. These shifts suggest a potential change in workflow or recording policies.

To understand these changes, it would be beneficial to review the phone-mix shift in 2025-05 and verify if the drop in face-to-face appointments in 2025-08 is a recording artefact. Additionally, investigating the sudden drop in triage appointments in 2025-07 could provide valuable insights.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

f2fPct2025-05
value 84.6 · avg 90.2 ± 1.6
phonePct2024-12
value 6.7 · avg 10 ± 1.6
dnaRate2024-12
value 2.8 · avg 2.4 ± 0.2
f2fPct2024-07
value 91.9 · avg 88.1 ± 1.9
triagePct2024-05
value 0.1 · avg 0 ± 0
sameDayPct2024-02
value 32.7 · avg 41 ± 3.3
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

triagePct2025-07
0 → 0 (-100%)
phonePct2025-05
7.3 → 11.6 (+58.9%)
triagePct2025-05
0 → 0 (-100%)
triagePct2025-04
0.1 → 0 (-46.5%)
triagePct2025-03
0 → 0.1 (+97.1%)
triagePct2024-12
0 → 0 (-100%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

Workforce capacity

GP FTE

6.51

Nurse FTE

1.67

Direct Patient Care FTE

0.93

Admin FTE

8.05

1 practices reporting · 100.0% coverage

Staff group mix

GP6.5 FTE · 38%
Nurse1.7 FTE · 10%
Direct Patient Care0.9 FTE · 5%
Admin8.1 FTE · 47%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP6.51 FTE · 7 headcount
Partner4.00 FTE (61%) · 4 hc
Salaried0.64 FTE (10%) · 1 hc
Training (ST/F)1.07 FTE (16%) · 1 hc
Retainer0.80 FTE (12%) · 1 hc
Nurses1.67 FTE · 2 headcount
Practice Nurse1.67 FTE (100%) · 2 hc
Admin / Non-clinical8.05 FTE · 13 headcount
Management0.93 FTE (12%) · 1 hc
Reception / Admin7.12 FTE (88%) · 12 hc
Direct Patient Care0.93 FTE · 1 headcount
HCA / Nursing Assistant0.93 FTE (100%) · 1 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-0304811GP · 2024-03: 4 FTEGP · 2024-04: 4 FTEGP · 2024-05: 4 FTEGP · 2024-06: 5 FTEGP · 2024-07: 5 FTEGP · 2024-08: 5 FTEGP · 2024-09: 5 FTEGP · 2024-10: 5 FTEGP · 2024-11: 5 FTEGP · 2024-12: 5 FTEGP · 2025-01: 5 FTEGP · 2025-02: 5 FTEGP · 2025-03: 5 FTEGP · 2025-04: 4 FTEGP · 2025-05: 4 FTEGP · 2025-06: 4 FTEGP · 2025-07: 4 FTEGP · 2025-08: 5 FTEGP · 2025-09: 5 FTEGP · 2025-10: 7 FTEGP · 2025-11: 7 FTEGP · 2025-12: 7 FTEGP · 2026-01: 7 FTEGP · 2026-02: 7 FTEGP · 2026-03: 7 FTENurse · 2024-03: 1 FTENurse · 2024-04: 1 FTENurse · 2024-05: 1 FTENurse · 2024-06: 1 FTENurse · 2024-07: 1 FTENurse · 2024-08: 1 FTENurse · 2024-09: 1 FTENurse · 2024-10: 1 FTENurse · 2024-11: 1 FTENurse · 2024-12: 1 FTENurse · 2025-01: 1 FTENurse · 2025-02: 1 FTENurse · 2025-03: 1 FTENurse · 2025-04: 1 FTENurse · 2025-05: 1 FTENurse · 2025-06: 1 FTENurse · 2025-07: 1 FTENurse · 2025-08: 1 FTENurse · 2025-09: 1 FTENurse · 2025-10: 2 FTENurse · 2025-11: 2 FTENurse · 2025-12: 2 FTENurse · 2026-01: 2 FTENurse · 2026-02: 2 FTENurse · 2026-03: 2 FTEDPC · 2024-03: 1 FTEDPC · 2024-04: 1 FTEDPC · 2024-05: 1 FTEDPC · 2024-06: 1 FTEDPC · 2024-07: 1 FTEDPC · 2024-08: 1 FTEDPC · 2024-09: 1 FTEDPC · 2024-10: 1 FTEDPC · 2024-11: 1 FTEDPC · 2024-12: 1 FTEDPC · 2025-01: 1 FTEDPC · 2025-02: 1 FTEDPC · 2025-03: 1 FTEDPC · 2025-04: 1 FTEDPC · 2025-05: 1 FTEDPC · 2025-06: 1 FTEDPC · 2025-07: 1 FTEDPC · 2025-08: 1 FTEDPC · 2025-09: 1 FTEDPC · 2025-10: 1 FTEDPC · 2025-11: 1 FTEDPC · 2025-12: 1 FTEDPC · 2026-01: 1 FTEDPC · 2026-02: 1 FTEDPC · 2026-03: 1 FTEAdmin · 2024-03: 9 FTEAdmin · 2024-04: 9 FTEAdmin · 2024-05: 9 FTEAdmin · 2024-06: 10 FTEAdmin · 2024-07: 10 FTEAdmin · 2024-08: 10 FTEAdmin · 2024-09: 9 FTEAdmin · 2024-10: 9 FTEAdmin · 2024-11: 9 FTEAdmin · 2024-12: 9 FTEAdmin · 2025-01: 9 FTEAdmin · 2025-02: 9 FTEAdmin · 2025-03: 9 FTEAdmin · 2025-04: 9 FTEAdmin · 2025-05: 9 FTEAdmin · 2025-06: 9 FTEAdmin · 2025-07: 9 FTEAdmin · 2025-08: 9 FTEAdmin · 2025-09: 9 FTEAdmin · 2025-10: 8 FTEAdmin · 2025-11: 8 FTEAdmin · 2025-12: 8 FTEAdmin · 2026-01: 8 FTEAdmin · 2026-02: 8 FTEAdmin · 2026-03: 8 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good81.2%
Phone easy18.9%
Website easy84.8%
100.0% coverage

Prescribing volume

1.4

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.