GP Practice

Parkside Medical Practice

M91006

Compare to

Registered patients

4,384

NHS Digital list size

GP FTE

1.97

NHS Digital workforce

Patients per GP FTE

2,225

Items per patient

1.88

prescribing volume

GPPS overall good

80.2%

patient experience

Access KPIs · August 2025

Same-day %

62.1%

Month: August 2025

Appts per 1K patients

628

all bookings (incl. triage)

Patient contacts per 1K

627

F2F + phone + video only

28+ day backlog

1.5%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face34.2%
Telephone58.3%
Video / online7.4%
Triage59.5%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %62.1%43.0%+19.1%
Face-to-face %34.2%58.4%-24.2%
Telephone %58.3%21.9%+36.4%
Appts per 1K627.5479.7+147.8
Triage %59.5%8.7%+50.8%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-072024-082025-0803773110Same-day % · 2023-07: 63.1%Same-day % · 2023-08: 60.0%Same-day % · 2023-09: 56.3%Same-day % · 2023-10: 61.9%Same-day % · 2023-12: 66.8%Same-day % · 2024-01: 62.8%Same-day % · 2024-02: 62.0%Same-day % · 2024-03: 64.0%Same-day % · 2024-04: 65.5%Same-day % · 2024-05: 68.9%Same-day % · 2024-06: 67.7%Same-day % · 2024-07: 61.5%Same-day % · 2024-08: 62.3%Same-day % · 2024-09: 63.2%Same-day % · 2024-11: 63.6%Same-day % · 2024-12: 68.8%Same-day % · 2025-01: 63.5%Same-day % · 2025-02: 62.1%Same-day % · 2025-03: 61.6%Same-day % · 2025-04: 64.7%Same-day % · 2025-05: 69.9%Same-day % · 2025-06: 66.2%Same-day % · 2025-07: 63.8%Same-day % · 2025-08: 62.1%F2F % · 2023-07: 96.4%F2F % · 2023-08: 96.0%F2F % · 2023-09: 95.6%F2F % · 2023-10: 96.9%F2F % · 2023-12: 95.3%F2F % · 2024-01: 97.3%F2F % · 2024-02: 98.1%F2F % · 2024-03: 97.0%F2F % · 2024-04: 97.1%F2F % · 2024-05: 96.3%F2F % · 2024-06: 69.0%F2F % · 2024-07: 37.5%F2F % · 2024-08: 38.4%F2F % · 2024-09: 35.0%F2F % · 2024-11: 36.5%F2F % · 2024-12: 34.8%F2F % · 2025-01: 34.5%F2F % · 2025-02: 32.6%F2F % · 2025-03: 35.9%F2F % · 2025-04: 32.4%F2F % · 2025-05: 33.3%F2F % · 2025-06: 33.9%F2F % · 2025-07: 30.3%F2F % · 2025-08: 34.2%Phone % · 2023-07: 3.5%Phone % · 2023-08: 4.0%Phone % · 2023-09: 4.4%Phone % · 2023-10: 3.1%Phone % · 2023-12: 4.7%Phone % · 2024-01: 2.7%Phone % · 2024-02: 1.9%Phone % · 2024-03: 3.0%Phone % · 2024-04: 2.8%Phone % · 2024-05: 3.7%Phone % · 2024-06: 22.5%Phone % · 2024-07: 42.8%Phone % · 2024-08: 40.7%Phone % · 2024-09: 42.2%Phone % · 2024-11: 36.9%Phone % · 2024-12: 43.5%Phone % · 2025-01: 41.1%Phone % · 2025-02: 40.3%Phone % · 2025-03: 39.7%Phone % · 2025-04: 37.9%Phone % · 2025-05: 40.2%Phone % · 2025-06: 39.8%Phone % · 2025-07: 50.9%Phone % · 2025-08: 58.3%Video % · 2023-07: 0.0%Video % · 2023-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 2.9%Video % · 2024-07: 0.4%Video % · 2024-08: 0.0%Video % · 2024-09: 0.0%Video % · 2024-11: 1.0%Video % · 2024-12: 5.4%Video % · 2025-01: 2.7%Video % · 2025-02: 5.4%Video % · 2025-03: 3.3%Video % · 2025-04: 1.6%Video % · 2025-05: 17.9%Video % · 2025-06: 23.3%Video % · 2025-07: 14.8%Video % · 2025-08: 7.4%Triage % · 2023-07: 5.4%Triage % · 2023-08: 4.9%Triage % · 2023-09: 4.6%Triage % · 2023-10: 5.1%Triage % · 2023-12: 5.4%Triage % · 2024-01: 4.1%Triage % · 2024-02: 6.4%Triage % · 2024-03: 7.3%Triage % · 2024-04: 7.2%Triage % · 2024-05: 7.5%Triage % · 2024-06: 12.9%Triage % · 2024-07: 41.9%Triage % · 2024-08: 40.6%Triage % · 2024-09: 42.6%Triage % · 2024-11: 28.1%Triage % · 2024-12: 8.3%Triage % · 2025-01: 6.0%Triage % · 2025-02: 5.9%Triage % · 2025-03: 36.1%Triage % · 2025-04: 38.0%Triage % · 2025-05: 40.7%Triage % · 2025-06: 41.9%Triage % · 2025-07: 51.9%Triage % · 2025-08: 59.5%

NHS Digital appointments dataset · last 24 months (2023-07 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-072024-082025-081,9262,4943,0633,6312023-07: 2,618 appointments2023-08: 2,700 appointments2023-09: 2,744 appointments2023-10: 3,074 appointments2023-12: 2,091 appointments2024-01: 3,014 appointments2024-02: 2,780 appointments2024-03: 2,555 appointments2024-04: 2,721 appointments2024-05: 2,576 appointments2024-06: 2,433 appointments2024-07: 2,275 appointments2024-08: 2,425 appointments2024-09: 2,642 appointments2024-11: 2,912 appointments2024-12: 2,449 appointments2025-01: 3,466 appointments2025-02: 3,163 appointments2025-03: 3,414 appointments2025-04: 2,897 appointments2025-05: 2,702 appointments2025-06: 2,943 appointments2025-07: 3,169 appointments2025-08: 2,751 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-072024-082025-084395696998282023-07: 597.2 appts per 1,000 patients2023-08: 615.9 appts per 1,000 patients2023-09: 625.9 appts per 1,000 patients2023-10: 701.2 appts per 1,000 patients2023-12: 477 appts per 1,000 patients2024-01: 687.5 appts per 1,000 patients2024-02: 634.1 appts per 1,000 patients2024-03: 582.8 appts per 1,000 patients2024-04: 620.7 appts per 1,000 patients2024-05: 587.6 appts per 1,000 patients2024-06: 555 appts per 1,000 patients2024-07: 518.9 appts per 1,000 patients2024-08: 553.1 appts per 1,000 patients2024-09: 602.6 appts per 1,000 patients2024-11: 664.2 appts per 1,000 patients2024-12: 558.6 appts per 1,000 patients2025-01: 790.6 appts per 1,000 patients2025-02: 721.5 appts per 1,000 patients2025-03: 778.7 appts per 1,000 patients2025-04: 660.8 appts per 1,000 patients2025-05: 616.3 appts per 1,000 patients2025-06: 671.3 appts per 1,000 patients2025-07: 722.9 appts per 1,000 patients2025-08: 627.5 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%July 2023 · Same day: 63.1%July 2023 · 1 day: 10.8%July 2023 · 2–7 days: 13.7%July 2023 · 8–14 days: 7.2%July 2023 · 15–21 days: 2.9%July 2023 · 22–28 days: 1.5%July 2023 · > 28 days: 0.8%August 2023 · Same day: 60.0%August 2023 · 1 day: 14.3%August 2023 · 2–7 days: 16.1%August 2023 · 8–14 days: 6.0%August 2023 · 15–21 days: 2.3%August 2023 · 22–28 days: 0.8%August 2023 · > 28 days: 0.4%September 2023 · Same day: 56.3%September 2023 · 1 day: 12.7%September 2023 · 2–7 days: 15.9%September 2023 · 8–14 days: 12.1%September 2023 · 15–21 days: 1.8%September 2023 · 22–28 days: 0.5%September 2023 · > 28 days: 0.7%October 2023 · Same day: 61.9%October 2023 · 1 day: 10.8%October 2023 · 2–7 days: 11.5%October 2023 · 8–14 days: 8.8%October 2023 · 15–21 days: 5.4%October 2023 · 22–28 days: 1.1%October 2023 · > 28 days: 0.5%December 2023 · Same day: 66.8%December 2023 · 1 day: 11.8%December 2023 · 2–7 days: 13.1%December 2023 · 8–14 days: 5.0%December 2023 · 15–21 days: 1.1%December 2023 · 22–28 days: 1.3%December 2023 · > 28 days: 0.9%January 2024 · Same day: 62.8%January 2024 · 1 day: 13.7%January 2024 · 2–7 days: 18.2%January 2024 · 8–14 days: 3.5%January 2024 · 15–21 days: 1.4%January 2024 · 22–28 days: 0.3%January 2024 · > 28 days: 0.2%February 2024 · Same day: 62.0%February 2024 · 1 day: 14.1%February 2024 · 2–7 days: 16.3%February 2024 · 8–14 days: 5.1%February 2024 · 15–21 days: 1.3%February 2024 · 22–28 days: 0.6%February 2024 · > 28 days: 0.6%March 2024 · Same day: 64.0%March 2024 · 1 day: 14.7%March 2024 · 2–7 days: 15.2%March 2024 · 8–14 days: 4.3%March 2024 · 15–21 days: 0.8%March 2024 · 22–28 days: 0.5%March 2024 · > 28 days: 0.6%April 2024 · Same day: 65.5%April 2024 · 1 day: 16.9%April 2024 · 2–7 days: 11.5%April 2024 · 8–14 days: 3.3%April 2024 · 15–21 days: 1.2%April 2024 · 22–28 days: 0.7%April 2024 · > 28 days: 1.0%May 2024 · Same day: 68.9%May 2024 · 1 day: 12.3%May 2024 · 2–7 days: 12.3%May 2024 · 8–14 days: 3.7%May 2024 · 15–21 days: 1.4%May 2024 · 22–28 days: 0.7%May 2024 · > 28 days: 0.7%June 2024 · Same day: 67.7%June 2024 · 1 day: 9.6%June 2024 · 2–7 days: 17.1%June 2024 · 8–14 days: 3.4%June 2024 · 15–21 days: 0.8%June 2024 · 22–28 days: 0.6%June 2024 · > 28 days: 0.9%July 2024 · Same day: 61.5%July 2024 · 1 day: 9.6%July 2024 · 2–7 days: 14.4%July 2024 · 8–14 days: 10.1%July 2024 · 15–21 days: 2.2%July 2024 · 22–28 days: 1.3%July 2024 · > 28 days: 0.8%August 2024 · Same day: 62.3%August 2024 · 1 day: 11.3%August 2024 · 2–7 days: 16.7%August 2024 · 8–14 days: 6.7%August 2024 · 15–21 days: 1.4%August 2024 · 22–28 days: 0.6%August 2024 · > 28 days: 1.0%September 2024 · Same day: 63.2%September 2024 · 1 day: 12.5%September 2024 · 2–7 days: 12.8%September 2024 · 8–14 days: 5.8%September 2024 · 15–21 days: 3.7%September 2024 · 22–28 days: 1.4%September 2024 · > 28 days: 0.7%November 2024 · Same day: 63.6%November 2024 · 1 day: 13.5%November 2024 · 2–7 days: 7.3%November 2024 · 8–14 days: 7.8%November 2024 · 15–21 days: 6.1%November 2024 · 22–28 days: 1.1%November 2024 · > 28 days: 0.7%December 2024 · Same day: 68.8%December 2024 · 1 day: 10.8%December 2024 · 2–7 days: 6.2%December 2024 · 8–14 days: 3.2%December 2024 · 15–21 days: 7.1%December 2024 · 22–28 days: 2.9%December 2024 · > 28 days: 0.9%January 2025 · Same day: 63.5%January 2025 · 1 day: 13.5%January 2025 · 2–7 days: 10.6%January 2025 · 8–14 days: 5.8%January 2025 · 15–21 days: 3.5%January 2025 · 22–28 days: 2.3%January 2025 · > 28 days: 0.8%February 2025 · Same day: 62.1%February 2025 · 1 day: 13.0%February 2025 · 2–7 days: 9.9%February 2025 · 8–14 days: 6.2%February 2025 · 15–21 days: 5.8%February 2025 · 22–28 days: 2.3%February 2025 · > 28 days: 0.8%March 2025 · Same day: 61.6%March 2025 · 1 day: 12.2%March 2025 · 2–7 days: 10.6%March 2025 · 8–14 days: 6.9%March 2025 · 15–21 days: 5.7%March 2025 · 22–28 days: 2.1%March 2025 · > 28 days: 0.9%April 2025 · Same day: 64.7%April 2025 · 1 day: 13.9%April 2025 · 2–7 days: 9.1%April 2025 · 8–14 days: 7.1%April 2025 · 15–21 days: 2.4%April 2025 · 22–28 days: 1.8%April 2025 · > 28 days: 1.0%May 2025 · Same day: 69.9%May 2025 · 1 day: 11.3%May 2025 · 2–7 days: 11.0%May 2025 · 8–14 days: 4.3%May 2025 · 15–21 days: 1.4%May 2025 · 22–28 days: 0.5%May 2025 · > 28 days: 1.5%June 2025 · Same day: 66.2%June 2025 · 1 day: 10.1%June 2025 · 2–7 days: 11.3%June 2025 · 8–14 days: 7.7%June 2025 · 15–21 days: 1.9%June 2025 · 22–28 days: 1.3%June 2025 · > 28 days: 1.5%July 2025 · Same day: 63.8%July 2025 · 1 day: 11.5%July 2025 · 2–7 days: 11.3%July 2025 · 8–14 days: 3.7%July 2025 · 15–21 days: 4.5%July 2025 · 22–28 days: 3.8%July 2025 · > 28 days: 1.4%August 2025 · Same day: 62.1%August 2025 · 1 day: 9.6%August 2025 · 2–7 days: 13.3%August 2025 · 8–14 days: 4.9%August 2025 · 15–21 days: 5.9%August 2025 · 22–28 days: 2.9%August 2025 · > 28 days: 1.5%Jul '23Oct '23Feb '24May '24Aug '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

LOWscore 33/100
  • Very high demand (>500 appts/1K)

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-2.2%
Face-to-face %-1.2%
Telephone %+8.5%
Same-day %-0.2%
Appts per 1K-2.2%
Triage %+10.2%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, the phone percentage stood out with a significant increase to 58.3%, compared to the practice's trailing average of 41.3%. This represents a substantial rise of over 40% from the previous month's figure.

Several trends and step changes are worth noting. The DNA rate has increased by 73.1% from 2.6% to 4.5%, indicating a potential issue with patient attendance. The video percentage has seen a dramatic drop from 14.8% to 7.4%, a decrease of 50%. This could suggest a shift in patient preference or operational changes.

To investigate these changes, the practice manager should review the phone percentage increase in 2025-08 to understand if it aligns with any system changes or policy adjustments. Additionally, verifying the sharp drop in video appointments could help identify any technical issues or changes in patient demand.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

phonePct2025-08
value 58.3 · avg 41.3 ± 3.4
dnaRate2025-08
value 4.5 · avg 3.1 ± 0.6
phonePct2025-07
value 50.9 · avg 39 ± 5.3
sameDayPct2025-05
value 69.9 · avg 64.5 ± 2.6
total2025-03
value 3414 · avg 2699.8 ± 327
total2025-01
value 3466 · avg 2572.8 ± 251.2
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

videoPct2025-08
14.8 → 7.4 (-50%)
dnaRate2025-08
2.6 → 4.5 (+73.1%)
videoPct2025-07
23.3 → 14.8 (-36.5%)
videoPct2025-06
17.9 → 23.3 (+30.2%)
videoPct2025-05
1.6 → 17.9 (+1018.7%)
videoPct2025-04
3.3 → 1.6 (-51.5%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

Workforce capacity

GP FTE

1.97

Nurse FTE

0.85

Direct Patient Care FTE

0

Admin FTE

3.99

1 practices reporting · 100.0% coverage

Staff group mix

GP2.0 FTE · 29%
Nurse0.8 FTE · 12%
Direct Patient Care0.0 FTE · 0%
Admin4.0 FTE · 59%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP1.97 FTE · 3 headcount
Partner1.60 FTE (81%) · 1 hc
Locum0.37 FTE (19%) · 2 hc
Nurses0.85 FTE · 2 headcount
Practice Nurse0.85 FTE (100%) · 2 hc
Admin / Non-clinical3.99 FTE · 5 headcount
Management0.93 FTE (23%) · 1 hc
Reception / Admin2.07 FTE (52%) · 3 hc
Other0.99 FTE (25%) · 1 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-030246GP · 2024-03: 2 FTEGP · 2024-04: 2 FTEGP · 2024-05: 2 FTEGP · 2024-06: 2 FTEGP · 2024-07: 2 FTEGP · 2024-08: 2 FTEGP · 2024-09: 2 FTEGP · 2024-10: 2 FTEGP · 2024-11: 2 FTEGP · 2024-12: 3 FTEGP · 2025-01: 3 FTEGP · 2025-02: 3 FTEGP · 2025-03: 3 FTEGP · 2025-04: 2 FTEGP · 2025-05: 2 FTEGP · 2025-06: 2 FTEGP · 2025-07: 2 FTEGP · 2025-08: 3 FTEGP · 2025-09: 3 FTEGP · 2025-10: 3 FTEGP · 2025-11: 3 FTEGP · 2025-12: 2 FTEGP · 2026-01: 2 FTEGP · 2026-02: 2 FTEGP · 2026-03: 2 FTENurse · 2024-03: 1 FTENurse · 2024-04: 1 FTENurse · 2024-05: 1 FTENurse · 2024-06: 1 FTENurse · 2024-07: 1 FTENurse · 2024-08: 1 FTENurse · 2024-09: 1 FTENurse · 2024-10: 1 FTENurse · 2024-11: 1 FTENurse · 2024-12: 1 FTENurse · 2025-01: 1 FTENurse · 2025-02: 1 FTENurse · 2025-03: 1 FTENurse · 2025-04: 1 FTENurse · 2025-05: 1 FTENurse · 2025-06: 1 FTENurse · 2025-07: 1 FTENurse · 2025-08: 1 FTENurse · 2025-09: 1 FTENurse · 2025-10: 1 FTENurse · 2025-11: 1 FTENurse · 2025-12: 1 FTENurse · 2026-01: 1 FTENurse · 2026-02: 1 FTENurse · 2026-03: 1 FTEDPC · 2024-03: 0 FTEDPC · 2024-04: 0 FTEDPC · 2024-05: 0 FTEDPC · 2024-06: 0 FTEDPC · 2024-07: 0 FTEDPC · 2024-08: 0 FTEDPC · 2024-09: 0 FTEDPC · 2024-10: 0 FTEDPC · 2024-11: 0 FTEDPC · 2024-12: 0 FTEDPC · 2025-01: 0 FTEDPC · 2025-02: 0 FTEDPC · 2025-03: 0 FTEDPC · 2025-04: 0 FTEDPC · 2025-05: 0 FTEDPC · 2025-06: 0 FTEDPC · 2025-07: 0 FTEDPC · 2025-08: 0 FTEDPC · 2025-09: 0 FTEDPC · 2025-10: 0 FTEDPC · 2025-11: 0 FTEDPC · 2025-12: 0 FTEDPC · 2026-01: 0 FTEDPC · 2026-02: 0 FTEDPC · 2026-03: 0 FTEAdmin · 2024-03: 5 FTEAdmin · 2024-04: 5 FTEAdmin · 2024-05: 5 FTEAdmin · 2024-06: 5 FTEAdmin · 2024-07: 5 FTEAdmin · 2024-08: 5 FTEAdmin · 2024-09: 5 FTEAdmin · 2024-10: 5 FTEAdmin · 2024-11: 5 FTEAdmin · 2024-12: 5 FTEAdmin · 2025-01: 5 FTEAdmin · 2025-02: 5 FTEAdmin · 2025-03: 5 FTEAdmin · 2025-04: 5 FTEAdmin · 2025-05: 5 FTEAdmin · 2025-06: 5 FTEAdmin · 2025-07: 5 FTEAdmin · 2025-08: 5 FTEAdmin · 2025-09: 4 FTEAdmin · 2025-10: 4 FTEAdmin · 2025-11: 4 FTEAdmin · 2025-12: 4 FTEAdmin · 2026-01: 4 FTEAdmin · 2026-02: 4 FTEAdmin · 2026-03: 4 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good80.2%
Phone easy56.8%
Website easy1.1%
100.0% coverage

Prescribing volume

1.88

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.