GP Practice

Lockfield Surgery

M91013

Compare to

Registered patients

10,528

NHS Digital list size

GP FTE

3.92

NHS Digital workforce

Patients per GP FTE

2,686

Items per patient

1.8

prescribing volume

GPPS overall good

88.8%

patient experience

Access KPIs · August 2025

Same-day %

42.4%

Month: August 2025

Appts per 1K patients

471

all bookings (incl. triage)

Patient contacts per 1K

465

F2F + phone + video only

28+ day backlog

0.8%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face47.2%
Telephone50.0%
Video / online1.6%
Triage28.8%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %42.4%43.0%-0.6%
Face-to-face %47.2%58.4%-11.2%
Telephone %50.0%21.9%+28.1%
Appts per 1K471.2479.7-8.5
Triage %28.8%8.7%+20.1%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-072024-082025-080214263Same-day % · 2023-07: 48.9%Same-day % · 2023-08: 48.1%Same-day % · 2023-09: 50.8%Same-day % · 2023-10: 47.2%Same-day % · 2023-12: 54.6%Same-day % · 2024-01: 54.9%Same-day % · 2024-02: 44.5%Same-day % · 2024-03: 43.1%Same-day % · 2024-04: 48.1%Same-day % · 2024-05: 49.7%Same-day % · 2024-06: 43.3%Same-day % · 2024-07: 52.3%Same-day % · 2024-08: 48.9%Same-day % · 2024-09: 50.5%Same-day % · 2024-11: 47.7%Same-day % · 2024-12: 50.5%Same-day % · 2025-01: 47.7%Same-day % · 2025-02: 43.7%Same-day % · 2025-03: 44.1%Same-day % · 2025-04: 41.7%Same-day % · 2025-05: 45.2%Same-day % · 2025-06: 48.5%Same-day % · 2025-07: 54.0%Same-day % · 2025-08: 42.4%F2F % · 2023-07: 53.1%F2F % · 2023-08: 52.9%F2F % · 2023-09: 53.7%F2F % · 2023-10: 56.3%F2F % · 2023-12: 48.0%F2F % · 2024-01: 51.0%F2F % · 2024-02: 49.9%F2F % · 2024-03: 49.8%F2F % · 2024-04: 50.9%F2F % · 2024-05: 50.5%F2F % · 2024-06: 53.1%F2F % · 2024-07: 54.8%F2F % · 2024-08: 54.4%F2F % · 2024-09: 54.2%F2F % · 2024-11: 49.5%F2F % · 2024-12: 50.0%F2F % · 2025-01: 50.3%F2F % · 2025-02: 49.1%F2F % · 2025-03: 48.0%F2F % · 2025-04: 45.1%F2F % · 2025-05: 47.0%F2F % · 2025-06: 46.3%F2F % · 2025-07: 42.1%F2F % · 2025-08: 47.2%Phone % · 2023-07: 45.0%Phone % · 2023-08: 46.0%Phone % · 2023-09: 45.4%Phone % · 2023-10: 42.6%Phone % · 2023-12: 51.0%Phone % · 2024-01: 47.3%Phone % · 2024-02: 48.2%Phone % · 2024-03: 47.0%Phone % · 2024-04: 47.7%Phone % · 2024-05: 48.5%Phone % · 2024-06: 45.2%Phone % · 2024-07: 43.7%Phone % · 2024-08: 43.7%Phone % · 2024-09: 44.1%Phone % · 2024-11: 48.0%Phone % · 2024-12: 43.6%Phone % · 2025-01: 45.2%Phone % · 2025-02: 46.0%Phone % · 2025-03: 49.5%Phone % · 2025-04: 53.4%Phone % · 2025-05: 50.5%Phone % · 2025-06: 50.7%Phone % · 2025-07: 53.8%Phone % · 2025-08: 50.0%Video % · 2023-07: 0.9%Video % · 2023-08: 0.5%Video % · 2023-09: 0.4%Video % · 2023-10: 0.4%Video % · 2023-12: 0.4%Video % · 2024-01: 1.0%Video % · 2024-02: 1.2%Video % · 2024-03: 2.5%Video % · 2024-04: 0.7%Video % · 2024-05: 0.3%Video % · 2024-06: 0.9%Video % · 2024-07: 0.8%Video % · 2024-08: 1.1%Video % · 2024-09: 0.8%Video % · 2024-11: 0.8%Video % · 2024-12: 1.4%Video % · 2025-01: 0.8%Video % · 2025-02: 2.1%Video % · 2025-03: 1.0%Video % · 2025-04: 0.6%Video % · 2025-05: 1.2%Video % · 2025-06: 1.5%Video % · 2025-07: 2.4%Video % · 2025-08: 1.6%Triage % · 2023-07: 34.5%Triage % · 2023-08: 35.9%Triage % · 2023-09: 34.2%Triage % · 2023-10: 31.9%Triage % · 2023-12: 35.6%Triage % · 2024-01: 37.8%Triage % · 2024-02: 37.4%Triage % · 2024-03: 35.2%Triage % · 2024-04: 34.5%Triage % · 2024-05: 34.7%Triage % · 2024-06: 32.3%Triage % · 2024-07: 31.7%Triage % · 2024-08: 29.5%Triage % · 2024-09: 28.5%Triage % · 2024-11: 30.2%Triage % · 2024-12: 30.3%Triage % · 2025-01: 30.0%Triage % · 2025-02: 31.5%Triage % · 2025-03: 30.8%Triage % · 2025-04: 30.5%Triage % · 2025-05: 26.2%Triage % · 2025-06: 30.0%Triage % · 2025-07: 31.8%Triage % · 2025-08: 28.8%

NHS Digital appointments dataset · last 24 months (2023-07 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-072024-082025-084,6135,8107,0088,2052023-07: 6,975 appointments2023-08: 6,498 appointments2023-09: 6,928 appointments2023-10: 7,857 appointments2023-12: 5,949 appointments2024-01: 7,249 appointments2024-02: 6,468 appointments2024-03: 6,029 appointments2024-04: 6,414 appointments2024-05: 6,293 appointments2024-06: 5,723 appointments2024-07: 7,146 appointments2024-08: 6,116 appointments2024-09: 6,354 appointments2024-11: 6,333 appointments2024-12: 5,013 appointments2025-01: 6,544 appointments2025-02: 5,541 appointments2025-03: 5,925 appointments2025-04: 5,214 appointments2025-05: 5,410 appointments2025-06: 5,482 appointments2025-07: 6,208 appointments2025-08: 4,961 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-072024-082025-084385526667792023-07: 662.5 appts per 1,000 patients2023-08: 617.2 appts per 1,000 patients2023-09: 658.1 appts per 1,000 patients2023-10: 746.3 appts per 1,000 patients2023-12: 565.1 appts per 1,000 patients2024-01: 688.5 appts per 1,000 patients2024-02: 614.4 appts per 1,000 patients2024-03: 572.7 appts per 1,000 patients2024-04: 609.2 appts per 1,000 patients2024-05: 597.7 appts per 1,000 patients2024-06: 543.6 appts per 1,000 patients2024-07: 678.8 appts per 1,000 patients2024-08: 580.9 appts per 1,000 patients2024-09: 603.5 appts per 1,000 patients2024-11: 601.5 appts per 1,000 patients2024-12: 476.2 appts per 1,000 patients2025-01: 621.6 appts per 1,000 patients2025-02: 526.3 appts per 1,000 patients2025-03: 562.8 appts per 1,000 patients2025-04: 495.3 appts per 1,000 patients2025-05: 513.9 appts per 1,000 patients2025-06: 520.7 appts per 1,000 patients2025-07: 589.7 appts per 1,000 patients2025-08: 471.2 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%July 2023 · Same day: 48.9%July 2023 · 1 day: 13.1%July 2023 · 2–7 days: 30.3%July 2023 · 8–14 days: 5.1%July 2023 · 15–21 days: 1.3%July 2023 · 22–28 days: 0.7%July 2023 · > 28 days: 0.6%August 2023 · Same day: 48.1%August 2023 · 1 day: 11.2%August 2023 · 2–7 days: 24.6%August 2023 · 8–14 days: 12.1%August 2023 · 15–21 days: 2.3%August 2023 · 22–28 days: 1.0%August 2023 · > 28 days: 0.8%September 2023 · Same day: 50.8%September 2023 · 1 day: 9.6%September 2023 · 2–7 days: 26.5%September 2023 · 8–14 days: 7.7%September 2023 · 15–21 days: 3.9%September 2023 · 22–28 days: 0.7%September 2023 · > 28 days: 0.9%October 2023 · Same day: 47.2%October 2023 · 1 day: 11.7%October 2023 · 2–7 days: 22.4%October 2023 · 8–14 days: 8.9%October 2023 · 15–21 days: 4.6%October 2023 · 22–28 days: 3.9%October 2023 · > 28 days: 1.3%December 2023 · Same day: 54.6%December 2023 · 1 day: 17.2%December 2023 · 2–7 days: 21.9%December 2023 · 8–14 days: 4.1%December 2023 · 15–21 days: 1.0%December 2023 · 22–28 days: 0.7%December 2023 · > 28 days: 0.4%January 2024 · Same day: 54.9%January 2024 · 1 day: 14.9%January 2024 · 2–7 days: 24.3%January 2024 · 8–14 days: 3.6%January 2024 · 15–21 days: 1.1%January 2024 · 22–28 days: 0.6%January 2024 · > 28 days: 0.6%February 2024 · Same day: 44.5%February 2024 · 1 day: 12.7%February 2024 · 2–7 days: 29.6%February 2024 · 8–14 days: 9.9%February 2024 · 15–21 days: 2.0%February 2024 · 22–28 days: 0.6%February 2024 · > 28 days: 0.6%March 2024 · Same day: 43.1%March 2024 · 1 day: 12.9%March 2024 · 2–7 days: 31.4%March 2024 · 8–14 days: 9.6%March 2024 · 15–21 days: 1.6%March 2024 · 22–28 days: 0.7%March 2024 · > 28 days: 0.6%April 2024 · Same day: 48.1%April 2024 · 1 day: 11.9%April 2024 · 2–7 days: 24.9%April 2024 · 8–14 days: 11.9%April 2024 · 15–21 days: 1.8%April 2024 · 22–28 days: 0.9%April 2024 · > 28 days: 0.5%May 2024 · Same day: 49.7%May 2024 · 1 day: 13.1%May 2024 · 2–7 days: 20.5%May 2024 · 8–14 days: 12.0%May 2024 · 15–21 days: 2.9%May 2024 · 22–28 days: 1.0%May 2024 · > 28 days: 0.7%June 2024 · Same day: 43.3%June 2024 · 1 day: 11.7%June 2024 · 2–7 days: 26.4%June 2024 · 8–14 days: 13.1%June 2024 · 15–21 days: 2.8%June 2024 · 22–28 days: 1.2%June 2024 · > 28 days: 1.5%July 2024 · Same day: 52.3%July 2024 · 1 day: 13.2%July 2024 · 2–7 days: 23.7%July 2024 · 8–14 days: 7.2%July 2024 · 15–21 days: 2.0%July 2024 · 22–28 days: 0.9%July 2024 · > 28 days: 0.7%August 2024 · Same day: 48.9%August 2024 · 1 day: 11.8%August 2024 · 2–7 days: 22.3%August 2024 · 8–14 days: 11.9%August 2024 · 15–21 days: 3.3%August 2024 · 22–28 days: 0.9%August 2024 · > 28 days: 0.9%September 2024 · Same day: 50.5%September 2024 · 1 day: 10.2%September 2024 · 2–7 days: 22.9%September 2024 · 8–14 days: 10.4%September 2024 · 15–21 days: 3.7%September 2024 · 22–28 days: 1.4%September 2024 · > 28 days: 0.8%November 2024 · Same day: 47.7%November 2024 · 1 day: 11.3%November 2024 · 2–7 days: 28.3%November 2024 · 8–14 days: 8.4%November 2024 · 15–21 days: 2.6%November 2024 · 22–28 days: 1.0%November 2024 · > 28 days: 0.8%December 2024 · Same day: 50.5%December 2024 · 1 day: 11.1%December 2024 · 2–7 days: 26.0%December 2024 · 8–14 days: 8.9%December 2024 · 15–21 days: 1.7%December 2024 · 22–28 days: 0.6%December 2024 · > 28 days: 1.2%January 2025 · Same day: 47.7%January 2025 · 1 day: 12.5%January 2025 · 2–7 days: 30.5%January 2025 · 8–14 days: 5.7%January 2025 · 15–21 days: 2.2%January 2025 · 22–28 days: 0.8%January 2025 · > 28 days: 0.6%February 2025 · Same day: 43.7%February 2025 · 1 day: 10.4%February 2025 · 2–7 days: 32.6%February 2025 · 8–14 days: 9.6%February 2025 · 15–21 days: 1.7%February 2025 · 22–28 days: 1.0%February 2025 · > 28 days: 0.9%March 2025 · Same day: 44.1%March 2025 · 1 day: 8.2%March 2025 · 2–7 days: 35.4%March 2025 · 8–14 days: 8.9%March 2025 · 15–21 days: 1.4%March 2025 · 22–28 days: 0.9%March 2025 · > 28 days: 1.1%April 2025 · Same day: 41.7%April 2025 · 1 day: 11.5%April 2025 · 2–7 days: 29.5%April 2025 · 8–14 days: 11.9%April 2025 · 15–21 days: 2.8%April 2025 · 22–28 days: 1.3%April 2025 · > 28 days: 1.3%May 2025 · Same day: 45.2%May 2025 · 1 day: 12.5%May 2025 · 2–7 days: 28.8%May 2025 · 8–14 days: 10.2%May 2025 · 15–21 days: 1.3%May 2025 · 22–28 days: 1.0%May 2025 · > 28 days: 1.1%June 2025 · Same day: 48.5%June 2025 · 1 day: 8.3%June 2025 · 2–7 days: 29.9%June 2025 · 8–14 days: 9.5%June 2025 · 15–21 days: 1.6%June 2025 · 22–28 days: 1.3%June 2025 · > 28 days: 0.9%July 2025 · Same day: 54.0%July 2025 · 1 day: 11.5%July 2025 · 2–7 days: 22.5%July 2025 · 8–14 days: 7.5%July 2025 · 15–21 days: 2.4%July 2025 · 22–28 days: 1.1%July 2025 · > 28 days: 1.0%August 2025 · Same day: 42.4%August 2025 · 1 day: 7.2%August 2025 · 2–7 days: 25.3%August 2025 · 8–14 days: 16.3%August 2025 · 15–21 days: 6.7%August 2025 · 22–28 days: 1.4%August 2025 · > 28 days: 0.8%Jul '23Oct '23Feb '24May '24Aug '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

MEDIUMscore 41/100
  • Very high demand (>500 appts/1K)

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-0.9%
Face-to-face %-0.9%
Telephone %+0.2%
Same-day %+2%
Appts per 1K-0.9%
Triage %-0.2%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, the practice saw a notable drop in video appointments, falling by 33.3% from 2.4% to 1.6%. This is a significant shift from the practice's trailing average and could indicate a change in patient preference or access issues. Additionally, the same-day appointment percentage rose sharply by 14% in July, which might suggest an increase in urgent care needs or a backlog that was addressed.

Several trends are worth monitoring. The percentage of same-day appointments has been increasing, rising by 2% each month. Conversely, the face-to-face appointment percentage has been declining, dropping by 0.9% each month. These shifts could reflect changes in patient flow or operational adjustments. Also, the DNA rate has been decreasing steadily, which might indicate improved patient attendance or better appointment scheduling.

To investigate these trends, the practice manager should review the video appointment data to understand the reasons behind the recent drop. Additionally, verifying whether the increase in same-day appointments in July aligns with any specific events or changes in patient demand would be prudent. Understanding these patterns can help in planning and resource allocation.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

sameDayPct2025-07
value 54 · avg 47 ± 3.2
phonePct2025-07
value 53.8 · avg 47 ± 3.2
f2fPct2025-07
value 42.1 · avg 50.2 ± 3.2
dnaRate2025-07
value 3.4 · avg 4.4 ± 0.4
triagePct2025-05
value 26.2 · avg 31.2 ± 1.8
dnaRate2025-05
value 3.7 · avg 4.5 ± 0.4
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

videoPct2025-08
2.4 → 1.6 (-33.3%)
videoPct2025-07
1.5 → 2.4 (+60%)
videoPct2025-05
0.6 → 1.2 (+100%)
videoPct2025-04
1 → 0.6 (-40%)
videoPct2025-03
2.1 → 1 (-52.4%)
videoPct2025-02
0.8 → 2.1 (+162.5%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

Workforce capacity

GP FTE

3.92

Nurse FTE

3.08

Direct Patient Care FTE

0.8

Admin FTE

10.15

1 practices reporting · 100.0% coverage

Staff group mix

GP3.9 FTE · 22%
Nurse3.1 FTE · 17%
Direct Patient Care0.8 FTE · 4%
Admin10.2 FTE · 57%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP3.92 FTE · 4 headcount
Partner1.00 FTE (26%) · 1 hc
Salaried1.00 FTE (26%) · 1 hc
Training (ST/F)1.92 FTE (49%) · 2 hc
Nurses3.08 FTE · 5 headcount
Practice Nurse0.85 FTE (28%) · 2 hc
Advanced / Specialist2.23 FTE (72%) · 3 hc
Admin / Non-clinical10.15 FTE · 13 headcount
Management1.73 FTE (17%) · 2 hc
Reception / Admin8.42 FTE (83%) · 11 hc
Direct Patient Care0.80 FTE · 1 headcount
HCA / Nursing Assistant0.80 FTE (100%) · 1 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-0304811GP · 2024-03: 4 FTEGP · 2024-04: 4 FTEGP · 2024-05: 4 FTEGP · 2024-06: 4 FTEGP · 2024-07: 4 FTEGP · 2024-08: 4 FTEGP · 2024-09: 4 FTEGP · 2024-10: 4 FTEGP · 2024-11: 4 FTEGP · 2024-12: 4 FTEGP · 2025-01: 4 FTEGP · 2025-02: 4 FTEGP · 2025-03: 3 FTEGP · 2025-04: 3 FTEGP · 2025-05: 3 FTEGP · 2025-06: 3 FTEGP · 2025-07: 3 FTEGP · 2025-08: 5 FTEGP · 2025-09: 5 FTEGP · 2025-10: 5 FTEGP · 2025-11: 5 FTEGP · 2025-12: 4 FTEGP · 2026-01: 4 FTEGP · 2026-02: 3 FTEGP · 2026-03: 4 FTENurse · 2024-03: 3 FTENurse · 2024-04: 3 FTENurse · 2024-05: 3 FTENurse · 2024-06: 3 FTENurse · 2024-07: 3 FTENurse · 2024-08: 3 FTENurse · 2024-09: 3 FTENurse · 2024-10: 3 FTENurse · 2024-11: 3 FTENurse · 2024-12: 3 FTENurse · 2025-01: 3 FTENurse · 2025-02: 3 FTENurse · 2025-03: 3 FTENurse · 2025-04: 3 FTENurse · 2025-05: 3 FTENurse · 2025-06: 3 FTENurse · 2025-07: 3 FTENurse · 2025-08: 3 FTENurse · 2025-09: 3 FTENurse · 2025-10: 3 FTENurse · 2025-11: 3 FTENurse · 2025-12: 3 FTENurse · 2026-01: 3 FTENurse · 2026-02: 3 FTENurse · 2026-03: 3 FTEDPC · 2024-03: 1 FTEDPC · 2024-04: 1 FTEDPC · 2024-05: 1 FTEDPC · 2024-06: 1 FTEDPC · 2024-07: 1 FTEDPC · 2024-08: 1 FTEDPC · 2024-09: 1 FTEDPC · 2024-10: 1 FTEDPC · 2024-11: 1 FTEDPC · 2024-12: 1 FTEDPC · 2025-01: 1 FTEDPC · 2025-02: 1 FTEDPC · 2025-03: 1 FTEDPC · 2025-04: 1 FTEDPC · 2025-05: 1 FTEDPC · 2025-06: 1 FTEDPC · 2025-07: 1 FTEDPC · 2025-08: 1 FTEDPC · 2025-09: 1 FTEDPC · 2025-10: 1 FTEDPC · 2025-11: 1 FTEDPC · 2025-12: 1 FTEDPC · 2026-01: 1 FTEDPC · 2026-02: 1 FTEDPC · 2026-03: 1 FTEAdmin · 2024-03: 10 FTEAdmin · 2024-04: 10 FTEAdmin · 2024-05: 10 FTEAdmin · 2024-06: 10 FTEAdmin · 2024-07: 10 FTEAdmin · 2024-08: 10 FTEAdmin · 2024-09: 10 FTEAdmin · 2024-10: 10 FTEAdmin · 2024-11: 10 FTEAdmin · 2024-12: 10 FTEAdmin · 2025-01: 10 FTEAdmin · 2025-02: 10 FTEAdmin · 2025-03: 10 FTEAdmin · 2025-04: 10 FTEAdmin · 2025-05: 10 FTEAdmin · 2025-06: 10 FTEAdmin · 2025-07: 10 FTEAdmin · 2025-08: 10 FTEAdmin · 2025-09: 10 FTEAdmin · 2025-10: 10 FTEAdmin · 2025-11: 10 FTEAdmin · 2025-12: 10 FTEAdmin · 2026-01: 10 FTEAdmin · 2026-02: 10 FTEAdmin · 2026-03: 10 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good88.8%
Phone easy29.1%
Website easy88.7%
100.0% coverage

Prescribing volume

1.8

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.