GP Practice

Lower Farm Health Centre

M91623

Compare to

Registered patients

1,947

NHS Digital list size

GP FTE

0.73

NHS Digital workforce

Patients per GP FTE

2,667

Items per patient

1.75

prescribing volume

GPPS overall good

66.5%

patient experience

Access KPIs · August 2025

Same-day %

42.4%

Month: August 2025

Appts per 1K patients

513

all bookings (incl. triage)

Patient contacts per 1K

513

F2F + phone + video only

28+ day backlog

0.4%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face76.5%
Telephone15.2%
Video / online8.3%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %42.4%43.0%-0.6%
Face-to-face %76.5%58.4%+18.1%
Telephone %15.2%21.9%-6.7%
Appts per 1K512.6479.7+32.9
Triage %0.0%8.7%-8.7%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-072024-082025-0803672108Same-day % · 2023-07: 43.7%Same-day % · 2023-08: 37.7%Same-day % · 2023-09: 33.8%Same-day % · 2023-10: 47.8%Same-day % · 2023-12: 44.8%Same-day % · 2024-01: 49.4%Same-day % · 2024-02: 43.8%Same-day % · 2024-03: 40.3%Same-day % · 2024-04: 46.8%Same-day % · 2024-05: 47.2%Same-day % · 2024-06: 43.2%Same-day % · 2024-07: 43.5%Same-day % · 2024-08: 39.8%Same-day % · 2024-09: 39.5%Same-day % · 2024-11: 43.4%Same-day % · 2024-12: 42.6%Same-day % · 2025-01: 44.0%Same-day % · 2025-02: 39.1%Same-day % · 2025-03: 40.7%Same-day % · 2025-04: 41.4%Same-day % · 2025-05: 42.5%Same-day % · 2025-06: 41.1%Same-day % · 2025-07: 47.6%Same-day % · 2025-08: 42.4%F2F % · 2023-07: 87.7%F2F % · 2023-08: 84.8%F2F % · 2023-09: 88.4%F2F % · 2023-10: 87.3%F2F % · 2023-12: 92.1%F2F % · 2024-01: 90.2%F2F % · 2024-02: 92.0%F2F % · 2024-03: 96.1%F2F % · 2024-04: 92.3%F2F % · 2024-05: 90.9%F2F % · 2024-06: 93.8%F2F % · 2024-07: 91.6%F2F % · 2024-08: 92.9%F2F % · 2024-09: 91.3%F2F % · 2024-11: 86.5%F2F % · 2024-12: 92.7%F2F % · 2025-01: 88.3%F2F % · 2025-02: 87.0%F2F % · 2025-03: 87.0%F2F % · 2025-04: 80.8%F2F % · 2025-05: 74.2%F2F % · 2025-06: 84.0%F2F % · 2025-07: 76.5%F2F % · 2025-08: 76.5%Phone % · 2023-07: 10.1%Phone % · 2023-08: 14.1%Phone % · 2023-09: 10.7%Phone % · 2023-10: 10.9%Phone % · 2023-12: 7.3%Phone % · 2024-01: 9.8%Phone % · 2024-02: 7.1%Phone % · 2024-03: 3.9%Phone % · 2024-04: 7.2%Phone % · 2024-05: 7.5%Phone % · 2024-06: 6.0%Phone % · 2024-07: 7.6%Phone % · 2024-08: 6.5%Phone % · 2024-09: 8.0%Phone % · 2024-11: 11.2%Phone % · 2024-12: 7.2%Phone % · 2025-01: 11.7%Phone % · 2025-02: 12.5%Phone % · 2025-03: 11.5%Phone % · 2025-04: 12.1%Phone % · 2025-05: 14.4%Phone % · 2025-06: 11.2%Phone % · 2025-07: 13.9%Phone % · 2025-08: 15.2%Video % · 2023-07: 0.0%Video % · 2023-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.0%Video % · 2024-11: 0.0%Video % · 2024-12: 0.0%Video % · 2025-01: 0.0%Video % · 2025-02: 0.0%Video % · 2025-03: 0.0%Video % · 2025-04: 6.8%Video % · 2025-05: 9.0%Video % · 2025-06: 0.0%Video % · 2025-07: 9.4%Video % · 2025-08: 8.3%Triage % · 2023-07: 0.0%Triage % · 2023-08: 0.0%Triage % · 2023-09: 0.0%Triage % · 2023-10: 0.0%Triage % · 2023-12: 0.0%Triage % · 2024-01: 0.0%Triage % · 2024-02: 0.0%Triage % · 2024-03: 0.0%Triage % · 2024-04: 0.0%Triage % · 2024-05: 0.0%Triage % · 2024-06: 0.0%Triage % · 2024-07: 0.0%Triage % · 2024-08: 0.0%Triage % · 2024-09: 0.0%Triage % · 2024-11: 0.0%Triage % · 2024-12: 0.0%Triage % · 2025-01: 0.0%Triage % · 2025-02: 0.0%Triage % · 2025-03: 0.0%Triage % · 2025-04: 0.0%Triage % · 2025-05: 0.0%Triage % · 2025-06: 0.0%Triage % · 2025-07: 0.0%Triage % · 2025-08: 0.0%

NHS Digital appointments dataset · last 24 months (2023-07 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-072024-082025-088061,0101,2131,4172023-07: 908 appointments2023-08: 915 appointments2023-09: 978 appointments2023-10: 902 appointments2023-12: 873 appointments2024-01: 1,034 appointments2024-02: 1,040 appointments2024-03: 1,066 appointments2024-04: 925 appointments2024-05: 921 appointments2024-06: 985 appointments2024-07: 968 appointments2024-08: 865 appointments2024-09: 1,022 appointments2024-11: 943 appointments2024-12: 942 appointments2025-01: 984 appointments2025-02: 1,011 appointments2025-03: 1,023 appointments2025-04: 877 appointments2025-05: 876 appointments2025-06: 927 appointments2025-07: 1,358 appointments2025-08: 998 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-072024-082025-084145196237282023-07: 466.4 appts per 1,000 patients2023-08: 470 appts per 1,000 patients2023-09: 502.3 appts per 1,000 patients2023-10: 463.3 appts per 1,000 patients2023-12: 448.4 appts per 1,000 patients2024-01: 531.1 appts per 1,000 patients2024-02: 534.2 appts per 1,000 patients2024-03: 547.5 appts per 1,000 patients2024-04: 475.1 appts per 1,000 patients2024-05: 473 appts per 1,000 patients2024-06: 505.9 appts per 1,000 patients2024-07: 497.2 appts per 1,000 patients2024-08: 444.3 appts per 1,000 patients2024-09: 524.9 appts per 1,000 patients2024-11: 484.3 appts per 1,000 patients2024-12: 483.8 appts per 1,000 patients2025-01: 505.4 appts per 1,000 patients2025-02: 519.3 appts per 1,000 patients2025-03: 525.4 appts per 1,000 patients2025-04: 450.4 appts per 1,000 patients2025-05: 449.9 appts per 1,000 patients2025-06: 476.1 appts per 1,000 patients2025-07: 697.5 appts per 1,000 patients2025-08: 512.6 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%July 2023 · Same day: 43.7%July 2023 · 1 day: 8.6%July 2023 · 2–7 days: 29.4%July 2023 · 8–14 days: 12.9%July 2023 · 15–21 days: 3.3%July 2023 · 22–28 days: 1.2%July 2023 · > 28 days: 0.9%August 2023 · Same day: 37.7%August 2023 · 1 day: 8.2%August 2023 · 2–7 days: 22.5%August 2023 · 8–14 days: 23.4%August 2023 · 15–21 days: 5.2%August 2023 · 22–28 days: 2.3%August 2023 · > 28 days: 0.7%September 2023 · Same day: 33.8%September 2023 · 1 day: 9.0%September 2023 · 2–7 days: 31.0%September 2023 · 8–14 days: 21.1%September 2023 · 15–21 days: 1.2%September 2023 · 22–28 days: 1.7%September 2023 · > 28 days: 2.1%October 2023 · Same day: 47.8%October 2023 · 1 day: 6.7%October 2023 · 2–7 days: 26.9%October 2023 · 8–14 days: 10.4%October 2023 · 15–21 days: 3.5%October 2023 · 22–28 days: 3.7%October 2023 · > 28 days: 1.0%December 2023 · Same day: 44.8%December 2023 · 1 day: 7.4%December 2023 · 2–7 days: 19.9%December 2023 · 8–14 days: 18.1%December 2023 · 15–21 days: 5.7%December 2023 · 22–28 days: 2.1%December 2023 · > 28 days: 1.9%January 2024 · Same day: 49.4%January 2024 · 1 day: 5.1%January 2024 · 2–7 days: 13.4%January 2024 · 8–14 days: 16.2%January 2024 · 15–21 days: 10.6%January 2024 · 22–28 days: 3.2%January 2024 · > 28 days: 2.0%February 2024 · Same day: 43.8%February 2024 · 1 day: 5.0%February 2024 · 2–7 days: 16.6%February 2024 · 8–14 days: 12.2%February 2024 · 15–21 days: 8.1%February 2024 · 22–28 days: 12.1%February 2024 · > 28 days: 2.1%March 2024 · Same day: 40.3%March 2024 · 1 day: 6.6%March 2024 · 2–7 days: 19.0%March 2024 · 8–14 days: 17.9%March 2024 · 15–21 days: 10.6%March 2024 · 22–28 days: 4.2%March 2024 · > 28 days: 1.3%April 2024 · Same day: 46.8%April 2024 · 1 day: 7.2%April 2024 · 2–7 days: 20.6%April 2024 · 8–14 days: 20.0%April 2024 · 15–21 days: 4.0%April 2024 · 22–28 days: 1.1%April 2024 · > 28 days: 0.2%May 2024 · Same day: 47.2%May 2024 · 1 day: 10.1%May 2024 · 2–7 days: 21.4%May 2024 · 8–14 days: 14.4%May 2024 · 15–21 days: 1.5%May 2024 · 22–28 days: 3.0%May 2024 · > 28 days: 2.3%June 2024 · Same day: 43.2%June 2024 · 1 day: 7.7%June 2024 · 2–7 days: 24.1%June 2024 · 8–14 days: 14.5%June 2024 · 15–21 days: 4.2%June 2024 · 22–28 days: 3.2%June 2024 · > 28 days: 3.0%July 2024 · Same day: 43.5%July 2024 · 1 day: 10.0%July 2024 · 2–7 days: 24.9%July 2024 · 8–14 days: 15.1%July 2024 · 15–21 days: 3.7%July 2024 · 22–28 days: 2.0%July 2024 · > 28 days: 0.8%August 2024 · Same day: 39.8%August 2024 · 1 day: 8.6%August 2024 · 2–7 days: 29.6%August 2024 · 8–14 days: 16.6%August 2024 · 15–21 days: 2.4%August 2024 · 22–28 days: 1.7%August 2024 · > 28 days: 1.3%September 2024 · Same day: 39.5%September 2024 · 1 day: 5.7%September 2024 · 2–7 days: 30.5%September 2024 · 8–14 days: 18.6%September 2024 · 15–21 days: 3.2%September 2024 · 22–28 days: 1.5%September 2024 · > 28 days: 1.0%November 2024 · Same day: 43.4%November 2024 · 1 day: 9.9%November 2024 · 2–7 days: 27.6%November 2024 · 8–14 days: 9.1%November 2024 · 15–21 days: 2.1%November 2024 · 22–28 days: 1.1%November 2024 · > 28 days: 6.9%December 2024 · Same day: 42.6%December 2024 · 1 day: 6.7%December 2024 · 2–7 days: 20.6%December 2024 · 8–14 days: 25.2%December 2024 · 15–21 days: 2.2%December 2024 · 22–28 days: 1.5%December 2024 · > 28 days: 1.3%January 2025 · Same day: 44.0%January 2025 · 1 day: 5.5%January 2025 · 2–7 days: 20.9%January 2025 · 8–14 days: 18.5%January 2025 · 15–21 days: 6.2%January 2025 · 22–28 days: 3.6%January 2025 · > 28 days: 1.3%February 2025 · Same day: 39.1%February 2025 · 1 day: 7.4%February 2025 · 2–7 days: 24.4%February 2025 · 8–14 days: 18.1%February 2025 · 15–21 days: 3.1%February 2025 · 22–28 days: 1.4%February 2025 · > 28 days: 6.5%March 2025 · Same day: 40.7%March 2025 · 1 day: 5.0%March 2025 · 2–7 days: 28.7%March 2025 · 8–14 days: 16.0%March 2025 · 15–21 days: 1.6%March 2025 · 22–28 days: 5.6%March 2025 · > 28 days: 2.4%April 2025 · Same day: 41.4%April 2025 · 1 day: 6.6%April 2025 · 2–7 days: 23.8%April 2025 · 8–14 days: 20.0%April 2025 · 15–21 days: 5.5%April 2025 · 22–28 days: 2.2%April 2025 · > 28 days: 0.6%May 2025 · Same day: 42.5%May 2025 · 1 day: 7.6%May 2025 · 2–7 days: 30.0%May 2025 · 8–14 days: 15.5%May 2025 · 15–21 days: 2.9%May 2025 · 22–28 days: 1.1%May 2025 · > 28 days: 0.3%June 2025 · Same day: 41.1%June 2025 · 1 day: 7.6%June 2025 · 2–7 days: 36.1%June 2025 · 8–14 days: 9.0%June 2025 · 15–21 days: 4.1%June 2025 · 22–28 days: 1.6%June 2025 · > 28 days: 0.5%July 2025 · Same day: 47.6%July 2025 · 1 day: 8.4%July 2025 · 2–7 days: 29.3%July 2025 · 8–14 days: 11.9%July 2025 · 15–21 days: 1.7%July 2025 · 22–28 days: 0.8%July 2025 · > 28 days: 0.3%August 2025 · Same day: 42.4%August 2025 · 1 day: 9.7%August 2025 · 2–7 days: 29.1%August 2025 · 8–14 days: 10.8%August 2025 · 15–21 days: 5.3%August 2025 · 22–28 days: 2.3%August 2025 · > 28 days: 0.4%Jul '23Oct '23Feb '24May '24Aug '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

MEDIUMscore 48/100
  • Very high demand (>500 appts/1K)
  • Below-average same-day access

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments+3.9%
Face-to-face %-2%
Telephone %+4.5%
Same-day %+1.7%
Appts per 1K+3.9%
Triage %0%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, the face-to-face percentage was 76.5%, which is 11% lower than the practice's trailing average. This is the most significant deviation from the usual pattern.

Several trends and shifts stand out. The DNA rate increased by 48.5% in 2025-08, and the video percentage dropped to zero in 2025-06. The telephone percentage has risen consistently, increasing by 62.5% in 2025-01 and 4.5% in 2025-08. These shifts suggest a potential change in patient preferences or operational adjustments.

To investigate, review the 2025-08 DNA rate increase to understand its cause. Also, verify if the video percentage drop in 2025-06 aligns with any system changes or policy updates.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

sameDayPct2025-07
value 47.6 · avg 41.7 ± 1.6
f2fPct2025-07
value 76.5 · avg 87.5 ± 5.5
total2025-07
value 1358 · avg 951.9 ± 54.4
phonePct2025-05
value 14.4 · avg 9.1 ± 2.4
f2fPct2025-05
value 74.2 · avg 89.6 ± 3.6
f2fPct2025-04
value 80.8 · avg 90.9 ± 2.9
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

dnaRate2025-08
3.3 → 4.9 (+48.5%)
videoPct2025-06
9 → 0 (-100%)
videoPct2025-05
6.8 → 9 (+32.4%)
dnaRate2025-03
4 → 6.2 (+55%)
phonePct2025-01
7.2 → 11.7 (+62.5%)
dnaRate2025-01
5.1 → 3.3 (-35.3%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

Workforce capacity

GP FTE

0.73

Nurse FTE

0.4

Direct Patient Care FTE

0.13

Admin FTE

2.24

1 practices reporting · 100.0% coverage

Staff group mix

GP0.7 FTE · 21%
Nurse0.4 FTE · 11%
Direct Patient Care0.1 FTE · 4%
Admin2.2 FTE · 64%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP0.73 FTE · 2 headcount
Partner0.53 FTE (73%) · 1 hc
Locum0.20 FTE (27%) · 1 hc
Nurses0.40 FTE · 1 headcount
Practice Nurse0.40 FTE (100%) · 1 hc
Admin / Non-clinical2.24 FTE · 5 headcount
Management0.53 FTE (24%) · 1 hc
Reception / Admin1.71 FTE (76%) · 4 hc
Direct Patient Care0.13 FTE · 1 headcount
Pharmacist0.13 FTE (100%) · 1 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-030123GP · 2024-03: 1 FTEGP · 2024-04: 1 FTEGP · 2024-05: 1 FTEGP · 2024-06: 1 FTEGP · 2024-07: 1 FTEGP · 2024-08: 1 FTEGP · 2024-09: 1 FTEGP · 2024-10: 1 FTEGP · 2024-11: 1 FTEGP · 2024-12: 1 FTEGP · 2025-01: 1 FTEGP · 2025-02: 1 FTEGP · 2025-03: 1 FTEGP · 2025-04: 1 FTEGP · 2025-05: 1 FTEGP · 2025-06: 1 FTEGP · 2025-07: 1 FTEGP · 2025-08: 1 FTEGP · 2025-09: 1 FTEGP · 2025-10: 1 FTEGP · 2025-11: 1 FTEGP · 2025-12: 1 FTEGP · 2026-01: 1 FTEGP · 2026-02: 1 FTEGP · 2026-03: 1 FTENurse · 2024-03: 0 FTENurse · 2024-04: 0 FTENurse · 2024-05: 0 FTENurse · 2024-06: 0 FTENurse · 2024-07: 0 FTENurse · 2024-08: 0 FTENurse · 2024-09: 0 FTENurse · 2024-10: 0 FTENurse · 2024-11: 0 FTENurse · 2024-12: 0 FTENurse · 2025-01: 0 FTENurse · 2025-02: 0 FTENurse · 2025-03: 0 FTENurse · 2025-04: 0 FTENurse · 2025-05: 0 FTENurse · 2025-06: 0 FTENurse · 2025-07: 0 FTENurse · 2025-08: 0 FTENurse · 2025-09: 0 FTENurse · 2025-10: 0 FTENurse · 2025-11: 0 FTENurse · 2025-12: 0 FTENurse · 2026-01: 0 FTENurse · 2026-02: 0 FTENurse · 2026-03: 0 FTEDPC · 2024-03: 0 FTEDPC · 2024-04: 0 FTEDPC · 2024-05: 0 FTEDPC · 2024-06: 0 FTEDPC · 2024-07: 0 FTEDPC · 2024-08: 0 FTEDPC · 2024-09: 0 FTEDPC · 2024-10: 0 FTEDPC · 2024-11: 0 FTEDPC · 2024-12: 0 FTEDPC · 2025-01: 0 FTEDPC · 2025-02: 0 FTEDPC · 2025-03: 0 FTEDPC · 2025-04: 0 FTEDPC · 2025-05: 0 FTEDPC · 2025-06: 0 FTEDPC · 2025-07: 0 FTEDPC · 2025-08: 0 FTEDPC · 2025-09: 0 FTEDPC · 2025-10: 0 FTEDPC · 2025-11: 0 FTEDPC · 2025-12: 0 FTEDPC · 2026-01: 0 FTEDPC · 2026-02: 0 FTEDPC · 2026-03: 0 FTEAdmin · 2024-03: 3 FTEAdmin · 2024-04: 3 FTEAdmin · 2024-05: 2 FTEAdmin · 2024-06: 2 FTEAdmin · 2024-07: 2 FTEAdmin · 2024-08: 2 FTEAdmin · 2024-09: 2 FTEAdmin · 2024-10: 3 FTEAdmin · 2024-11: 3 FTEAdmin · 2024-12: 3 FTEAdmin · 2025-01: 3 FTEAdmin · 2025-02: 3 FTEAdmin · 2025-03: 3 FTEAdmin · 2025-04: 3 FTEAdmin · 2025-05: 3 FTEAdmin · 2025-06: 2 FTEAdmin · 2025-07: 2 FTEAdmin · 2025-08: 2 FTEAdmin · 2025-09: 2 FTEAdmin · 2025-10: 2 FTEAdmin · 2025-11: 2 FTEAdmin · 2025-12: 2 FTEAdmin · 2026-01: 2 FTEAdmin · 2026-02: 2 FTEAdmin · 2026-03: 2 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good66.5%
Phone easy25.3%
Website easy55.9%
100.0% coverage

Prescribing volume

1.75

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.