GP Practice

Moxley Medical Centre

M91624

Compare to

Registered patients

3,750

NHS Digital list size

GP FTE

1.41

NHS Digital workforce

Patients per GP FTE

2,660

Items per patient

1.61

prescribing volume

GPPS overall good

72.3%

patient experience

Access KPIs · August 2025

Same-day %

53.2%

Month: August 2025

Appts per 1K patients

583

all bookings (incl. triage)

Patient contacts per 1K

432

F2F + phone + video only

28+ day backlog

2%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face61.0%
Telephone13.2%
Triage31.6%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %53.2%43.0%+10.2%
Face-to-face %61.0%58.4%+2.6%
Telephone %13.2%21.9%-8.7%
Appts per 1K582.7479.7+103.0
Triage %31.6%8.7%+22.9%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-072024-082025-0803570105Same-day % · 2023-07: 49.4%Same-day % · 2023-08: 56.2%Same-day % · 2023-09: 56.5%Same-day % · 2023-10: 58.7%Same-day % · 2023-12: 58.2%Same-day % · 2024-01: 60.9%Same-day % · 2024-02: 51.0%Same-day % · 2024-03: 47.0%Same-day % · 2024-04: 49.1%Same-day % · 2024-05: 52.5%Same-day % · 2024-06: 49.7%Same-day % · 2024-07: 52.8%Same-day % · 2024-08: 48.5%Same-day % · 2024-09: 46.8%Same-day % · 2024-11: 47.4%Same-day % · 2024-12: 57.8%Same-day % · 2025-01: 52.0%Same-day % · 2025-02: 51.1%Same-day % · 2025-03: 52.7%Same-day % · 2025-04: 52.6%Same-day % · 2025-05: 55.7%Same-day % · 2025-06: 53.3%Same-day % · 2025-07: 53.2%Same-day % · 2025-08: 53.2%F2F % · 2023-07: 93.2%F2F % · 2023-08: 94.0%F2F % · 2023-09: 91.7%F2F % · 2023-10: 89.9%F2F % · 2023-12: 86.1%F2F % · 2024-01: 80.5%F2F % · 2024-02: 83.0%F2F % · 2024-03: 86.1%F2F % · 2024-04: 86.5%F2F % · 2024-05: 84.8%F2F % · 2024-06: 89.4%F2F % · 2024-07: 86.2%F2F % · 2024-08: 86.8%F2F % · 2024-09: 85.0%F2F % · 2024-11: 86.1%F2F % · 2024-12: 82.4%F2F % · 2025-01: 85.5%F2F % · 2025-02: 86.9%F2F % · 2025-03: 86.6%F2F % · 2025-04: 84.0%F2F % · 2025-05: 84.0%F2F % · 2025-06: 83.2%F2F % · 2025-07: 82.7%F2F % · 2025-08: 61.0%Phone % · 2023-07: 6.7%Phone % · 2023-08: 5.6%Phone % · 2023-09: 7.9%Phone % · 2023-10: 9.4%Phone % · 2023-12: 10.4%Phone % · 2024-01: 10.7%Phone % · 2024-02: 12.6%Phone % · 2024-03: 13.8%Phone % · 2024-04: 11.8%Phone % · 2024-05: 13.1%Phone % · 2024-06: 10.1%Phone % · 2024-07: 10.6%Phone % · 2024-08: 10.1%Phone % · 2024-09: 10.1%Phone % · 2024-11: 10.6%Phone % · 2024-12: 13.7%Phone % · 2025-01: 11.2%Phone % · 2025-02: 9.0%Phone % · 2025-03: 10.8%Phone % · 2025-04: 12.3%Phone % · 2025-05: 11.7%Phone % · 2025-06: 12.3%Phone % · 2025-07: 12.3%Phone % · 2025-08: 13.2%Video % · 2023-07: 0.0%Video % · 2023-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.0%Video % · 2024-11: 0.0%Video % · 2024-12: 0.0%Video % · 2025-01: 0.0%Video % · 2025-02: 0.0%Video % · 2025-03: 0.0%Video % · 2025-04: 0.0%Video % · 2025-05: 0.0%Video % · 2025-06: 0.0%Video % · 2025-07: 0.0%Video % · 2025-08: 0.0%Triage % · 2023-07: 0.0%Triage % · 2023-08: 0.0%Triage % · 2023-09: 0.0%Triage % · 2023-10: 0.0%Triage % · 2023-12: 0.0%Triage % · 2024-01: 1.4%Triage % · 2024-02: 2.5%Triage % · 2024-03: 2.0%Triage % · 2024-04: 2.8%Triage % · 2024-05: 2.9%Triage % · 2024-06: 13.8%Triage % · 2024-07: 31.1%Triage % · 2024-08: 30.9%Triage % · 2024-09: 35.1%Triage % · 2024-11: 34.4%Triage % · 2024-12: 38.0%Triage % · 2025-01: 35.4%Triage % · 2025-02: 36.0%Triage % · 2025-03: 35.3%Triage % · 2025-04: 32.0%Triage % · 2025-05: 32.9%Triage % · 2025-06: 32.7%Triage % · 2025-07: 31.4%Triage % · 2025-08: 31.6%

NHS Digital appointments dataset · last 24 months (2023-07 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-072024-082025-081,8922,3872,8813,3762023-07: 2,535 appointments2023-08: 2,698 appointments2023-09: 2,731 appointments2023-10: 3,232 appointments2023-12: 2,509 appointments2024-01: 3,000 appointments2024-02: 2,738 appointments2024-03: 2,321 appointments2024-04: 2,581 appointments2024-05: 2,632 appointments2024-06: 2,454 appointments2024-07: 2,062 appointments2024-08: 2,071 appointments2024-09: 2,283 appointments2024-11: 2,359 appointments2024-12: 2,036 appointments2025-01: 2,563 appointments2025-02: 2,229 appointments2025-03: 2,369 appointments2025-04: 2,447 appointments2025-05: 2,283 appointments2025-06: 2,566 appointments2025-07: 2,776 appointments2025-08: 2,185 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-072024-082025-085056367689002023-07: 676 appts per 1,000 patients2023-08: 719.5 appts per 1,000 patients2023-09: 728.3 appts per 1,000 patients2023-10: 861.9 appts per 1,000 patients2023-12: 669.1 appts per 1,000 patients2024-01: 800 appts per 1,000 patients2024-02: 730.1 appts per 1,000 patients2024-03: 618.9 appts per 1,000 patients2024-04: 688.3 appts per 1,000 patients2024-05: 701.9 appts per 1,000 patients2024-06: 654.4 appts per 1,000 patients2024-07: 549.9 appts per 1,000 patients2024-08: 552.3 appts per 1,000 patients2024-09: 608.8 appts per 1,000 patients2024-11: 629.1 appts per 1,000 patients2024-12: 542.9 appts per 1,000 patients2025-01: 683.5 appts per 1,000 patients2025-02: 594.4 appts per 1,000 patients2025-03: 631.7 appts per 1,000 patients2025-04: 652.5 appts per 1,000 patients2025-05: 608.8 appts per 1,000 patients2025-06: 684.3 appts per 1,000 patients2025-07: 740.3 appts per 1,000 patients2025-08: 582.7 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%July 2023 · Same day: 49.4%July 2023 · 1 day: 21.7%July 2023 · 2–7 days: 15.5%July 2023 · 8–14 days: 10.2%July 2023 · 15–21 days: 1.8%July 2023 · 22–28 days: 0.6%July 2023 · > 28 days: 0.7%August 2023 · Same day: 56.2%August 2023 · 1 day: 20.1%August 2023 · 2–7 days: 12.7%August 2023 · 8–14 days: 6.9%August 2023 · 15–21 days: 2.4%August 2023 · 22–28 days: 1.0%August 2023 · > 28 days: 0.7%September 2023 · Same day: 56.5%September 2023 · 1 day: 16.8%September 2023 · 2–7 days: 16.7%September 2023 · 8–14 days: 5.8%September 2023 · 15–21 days: 2.5%September 2023 · 22–28 days: 0.9%September 2023 · > 28 days: 0.8%October 2023 · Same day: 58.7%October 2023 · 1 day: 15.9%October 2023 · 2–7 days: 15.3%October 2023 · 8–14 days: 5.0%October 2023 · 15–21 days: 3.2%October 2023 · 22–28 days: 1.0%October 2023 · > 28 days: 0.9%December 2023 · Same day: 58.2%December 2023 · 1 day: 17.9%December 2023 · 2–7 days: 15.3%December 2023 · 8–14 days: 4.5%December 2023 · 15–21 days: 2.3%December 2023 · 22–28 days: 0.6%December 2023 · > 28 days: 1.2%January 2024 · Same day: 60.9%January 2024 · 1 day: 17.1%January 2024 · 2–7 days: 13.7%January 2024 · 8–14 days: 4.5%January 2024 · 15–21 days: 2.1%January 2024 · 22–28 days: 0.8%January 2024 · > 28 days: 1.0%February 2024 · Same day: 51.0%February 2024 · 1 day: 16.2%February 2024 · 2–7 days: 20.6%February 2024 · 8–14 days: 8.4%February 2024 · 15–21 days: 2.4%February 2024 · 22–28 days: 0.6%February 2024 · > 28 days: 0.8%March 2024 · Same day: 47.0%March 2024 · 1 day: 17.5%March 2024 · 2–7 days: 18.5%March 2024 · 8–14 days: 11.2%March 2024 · 15–21 days: 4.1%March 2024 · 22–28 days: 0.9%March 2024 · > 28 days: 0.8%April 2024 · Same day: 49.1%April 2024 · 1 day: 18.2%April 2024 · 2–7 days: 18.5%April 2024 · 8–14 days: 8.6%April 2024 · 15–21 days: 3.8%April 2024 · 22–28 days: 1.1%April 2024 · > 28 days: 0.7%May 2024 · Same day: 52.5%May 2024 · 1 day: 16.3%May 2024 · 2–7 days: 19.5%May 2024 · 8–14 days: 8.0%May 2024 · 15–21 days: 1.6%May 2024 · 22–28 days: 0.8%May 2024 · > 28 days: 1.3%June 2024 · Same day: 49.7%June 2024 · 1 day: 17.2%June 2024 · 2–7 days: 19.6%June 2024 · 8–14 days: 9.3%June 2024 · 15–21 days: 1.9%June 2024 · 22–28 days: 1.0%June 2024 · > 28 days: 1.2%July 2024 · Same day: 52.8%July 2024 · 1 day: 12.3%July 2024 · 2–7 days: 23.6%July 2024 · 8–14 days: 7.8%July 2024 · 15–21 days: 1.2%July 2024 · 22–28 days: 1.2%July 2024 · > 28 days: 1.2%August 2024 · Same day: 48.5%August 2024 · 1 day: 18.9%August 2024 · 2–7 days: 19.8%August 2024 · 8–14 days: 7.4%August 2024 · 15–21 days: 2.6%August 2024 · 22–28 days: 1.3%August 2024 · > 28 days: 1.5%September 2024 · Same day: 46.8%September 2024 · 1 day: 20.3%September 2024 · 2–7 days: 24.5%September 2024 · 8–14 days: 4.8%September 2024 · 15–21 days: 1.4%September 2024 · 22–28 days: 0.8%September 2024 · > 28 days: 1.4%November 2024 · Same day: 47.4%November 2024 · 1 day: 20.5%November 2024 · 2–7 days: 20.7%November 2024 · 8–14 days: 5.9%November 2024 · 15–21 days: 2.8%November 2024 · 22–28 days: 1.1%November 2024 · > 28 days: 1.6%December 2024 · Same day: 57.8%December 2024 · 1 day: 15.0%December 2024 · 2–7 days: 21.0%December 2024 · 8–14 days: 3.2%December 2024 · 15–21 days: 1.1%December 2024 · 22–28 days: 1.0%December 2024 · > 28 days: 0.9%January 2025 · Same day: 52.0%January 2025 · 1 day: 16.2%January 2025 · 2–7 days: 22.4%January 2025 · 8–14 days: 4.5%January 2025 · 15–21 days: 2.1%January 2025 · 22–28 days: 1.3%January 2025 · > 28 days: 1.4%February 2025 · Same day: 51.1%February 2025 · 1 day: 15.0%February 2025 · 2–7 days: 21.8%February 2025 · 8–14 days: 7.0%February 2025 · 15–21 days: 1.7%February 2025 · 22–28 days: 1.6%February 2025 · > 28 days: 1.8%March 2025 · Same day: 52.7%March 2025 · 1 day: 13.0%March 2025 · 2–7 days: 24.6%March 2025 · 8–14 days: 6.3%March 2025 · 15–21 days: 1.5%March 2025 · 22–28 days: 1.1%March 2025 · > 28 days: 0.9%April 2025 · Same day: 52.6%April 2025 · 1 day: 17.3%April 2025 · 2–7 days: 19.1%April 2025 · 8–14 days: 7.6%April 2025 · 15–21 days: 2.0%April 2025 · 22–28 days: 0.8%April 2025 · > 28 days: 0.6%May 2025 · Same day: 55.7%May 2025 · 1 day: 14.0%May 2025 · 2–7 days: 18.5%May 2025 · 8–14 days: 7.4%May 2025 · 15–21 days: 2.3%May 2025 · 22–28 days: 1.1%May 2025 · > 28 days: 1.0%June 2025 · Same day: 53.3%June 2025 · 1 day: 14.1%June 2025 · 2–7 days: 23.4%June 2025 · 8–14 days: 5.1%June 2025 · 15–21 days: 1.4%June 2025 · 22–28 days: 1.1%June 2025 · > 28 days: 1.8%July 2025 · Same day: 53.2%July 2025 · 1 day: 15.2%July 2025 · 2–7 days: 22.0%July 2025 · 8–14 days: 5.9%July 2025 · 15–21 days: 1.4%July 2025 · 22–28 days: 0.9%July 2025 · > 28 days: 1.4%August 2025 · Same day: 53.2%August 2025 · 1 day: 12.5%August 2025 · 2–7 days: 15.0%August 2025 · 8–14 days: 10.5%August 2025 · 15–21 days: 4.3%August 2025 · 22–28 days: 2.5%August 2025 · > 28 days: 2.0%Jul '23Oct '23Feb '24May '24Aug '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

MEDIUMscore 41/100
  • Very high demand (>500 appts/1K)

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments+0.4%
Face-to-face %-4.7%
Telephone %+3%
Same-day %+0.1%
Appts per 1K+0.4%
Triage %-1.8%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, the face-to-face percentage dropped to 61, significantly below the practice's trailing average of 85. This is a notable decline and may indicate a shift in patient preferences or operational challenges.

Several trends are worth monitoring. The DNA rate has increased by 31.4% from last month, which could signal issues with patient attendance. The telephone percentage has risen by 3%, suggesting more patients are opting for phone consultations. Additionally, the triage percentage has decreased by 4.7%, which might reflect changes in how appointments are being managed.

To investigate these trends, review the recent changes in appointment scheduling and patient communication strategies. Also, verify if the increase in DNAs correlates with any specific patient groups or appointment types.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

f2fPct2025-08
value 61 · avg 85 ± 1.6
total2025-07
value 2776 · avg 2310.2 ± 177.2
dnaRate2025-04
value 5.1 · avg 4.1 ± 0.5
dnaRate2024-12
value 5.2 · avg 3.7 ± 0.5
triagePct2024-09
value 35.1 · avg 7.3 ± 11.2
triagePct2024-08
value 30.9 · avg 4.7 ± 8.8
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

dnaRate2025-08
3.5 → 4.6 (+31.4%)
triagePct2024-07
13.8 → 31.1 (+126%)
triagePct2024-06
2.9 → 13.8 (+377%)
triagePct2024-04
2 → 2.8 (+38.8%)
triagePct2024-02
1.4 → 2.5 (+77.4%)
dnaRate2024-02
2.7 → 4.2 (+55.6%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

Workforce capacity

GP FTE

1.41

Nurse FTE

0.73

Direct Patient Care FTE

1.39

Admin FTE

4.73

1 practices reporting · 100.0% coverage

Staff group mix

GP1.4 FTE · 17%
Nurse0.7 FTE · 9%
Direct Patient Care1.4 FTE · 17%
Admin4.7 FTE · 57%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP1.42 FTE · 3 headcount
Partner1.10 FTE (77%) · 2 hc
Salaried0.32 FTE (23%) · 1 hc
Nurses0.73 FTE · 1 headcount
Practice Nurse0.73 FTE (100%) · 1 hc
Admin / Non-clinical4.73 FTE · 6 headcount
Management1.00 FTE (21%) · 1 hc
Reception / Admin0.72 FTE (15%) · 1 hc
Other3.01 FTE (64%) · 4 hc
Direct Patient Care1.39 FTE · 2 headcount
HCA / Nursing Assistant0.43 FTE (31%) · 1 hc
Other0.96 FTE (69%) · 1 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-030247GP · 2024-03: 1 FTEGP · 2024-04: 1 FTEGP · 2024-05: 1 FTEGP · 2024-06: 1 FTEGP · 2024-07: 1 FTEGP · 2024-08: 1 FTEGP · 2024-09: 1 FTEGP · 2024-10: 1 FTEGP · 2024-11: 1 FTEGP · 2024-12: 1 FTEGP · 2025-01: 1 FTEGP · 2025-02: 1 FTEGP · 2025-03: 1 FTEGP · 2025-04: 1 FTEGP · 2025-05: 1 FTEGP · 2025-06: 1 FTEGP · 2025-07: 1 FTEGP · 2025-08: 1 FTEGP · 2025-09: 1 FTEGP · 2025-10: 1 FTEGP · 2025-11: 1 FTEGP · 2025-12: 1 FTEGP · 2026-01: 1 FTEGP · 2026-02: 1 FTEGP · 2026-03: 1 FTENurse · 2024-03: 0 FTENurse · 2024-04: 1 FTENurse · 2024-05: 1 FTENurse · 2024-06: 1 FTENurse · 2024-07: 1 FTENurse · 2024-08: 1 FTENurse · 2024-09: 1 FTENurse · 2024-10: 1 FTENurse · 2024-11: 1 FTENurse · 2024-12: 1 FTENurse · 2025-01: 1 FTENurse · 2025-02: 1 FTENurse · 2025-03: 1 FTENurse · 2025-04: 1 FTENurse · 2025-05: 1 FTENurse · 2025-06: 1 FTENurse · 2025-07: 1 FTENurse · 2025-08: 1 FTENurse · 2025-09: 1 FTENurse · 2025-10: 1 FTENurse · 2025-11: 1 FTENurse · 2025-12: 1 FTENurse · 2026-01: 1 FTENurse · 2026-02: 1 FTENurse · 2026-03: 1 FTEDPC · 2024-03: 1 FTEDPC · 2024-04: 2 FTEDPC · 2024-05: 2 FTEDPC · 2024-06: 2 FTEDPC · 2024-07: 1 FTEDPC · 2024-08: 1 FTEDPC · 2024-09: 1 FTEDPC · 2024-10: 1 FTEDPC · 2024-11: 1 FTEDPC · 2024-12: 1 FTEDPC · 2025-01: 1 FTEDPC · 2025-02: 1 FTEDPC · 2025-03: 1 FTEDPC · 2025-04: 1 FTEDPC · 2025-05: 1 FTEDPC · 2025-06: 1 FTEDPC · 2025-07: 1 FTEDPC · 2025-08: 1 FTEDPC · 2025-09: 1 FTEDPC · 2025-10: 1 FTEDPC · 2025-11: 1 FTEDPC · 2025-12: 1 FTEDPC · 2026-01: 1 FTEDPC · 2026-02: 1 FTEDPC · 2026-03: 1 FTEAdmin · 2024-03: 5 FTEAdmin · 2024-04: 6 FTEAdmin · 2024-05: 6 FTEAdmin · 2024-06: 6 FTEAdmin · 2024-07: 6 FTEAdmin · 2024-08: 6 FTEAdmin · 2024-09: 6 FTEAdmin · 2024-10: 5 FTEAdmin · 2024-11: 5 FTEAdmin · 2024-12: 5 FTEAdmin · 2025-01: 5 FTEAdmin · 2025-02: 5 FTEAdmin · 2025-03: 5 FTEAdmin · 2025-04: 5 FTEAdmin · 2025-05: 5 FTEAdmin · 2025-06: 5 FTEAdmin · 2025-07: 5 FTEAdmin · 2025-08: 5 FTEAdmin · 2025-09: 5 FTEAdmin · 2025-10: 5 FTEAdmin · 2025-11: 5 FTEAdmin · 2025-12: 5 FTEAdmin · 2026-01: 5 FTEAdmin · 2026-02: 5 FTEAdmin · 2026-03: 5 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good72.3%
Phone easy45.5%
Website easy65.1%
100.0% coverage

Prescribing volume

1.61

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.