GP Practice

Dr St Pierre-Libberton

M92039

Compare to

Registered patients

6,890

NHS Digital list size

GP FTE

10.39

NHS Digital workforce

Patients per GP FTE

663

Items per patient

1.86

prescribing volume

GPPS overall good

69.9%

patient experience

Access KPIs · August 2025

Same-day %

69.7%

Month: August 2025

Appts per 1K patients

468

all bookings (incl. triage)

Patient contacts per 1K

418

F2F + phone + video only

28+ day backlog

0.6%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face39.9%
Telephone13.6%
Video / online35.8%
Triage35.2%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %69.7%43.0%+26.7%
Face-to-face %39.9%58.4%-18.5%
Telephone %13.6%21.9%-8.3%
Appts per 1K468.2479.7-11.5
Triage %35.2%8.7%+26.5%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-072024-082025-080265278Same-day % · 2023-07: 53.7%Same-day % · 2023-08: 53.6%Same-day % · 2023-09: 54.1%Same-day % · 2023-10: 54.6%Same-day % · 2023-12: 48.3%Same-day % · 2024-01: 52.5%Same-day % · 2024-02: 56.1%Same-day % · 2024-03: 55.9%Same-day % · 2024-04: 58.5%Same-day % · 2024-05: 55.5%Same-day % · 2024-06: 55.9%Same-day % · 2024-07: 64.5%Same-day % · 2024-08: 67.5%Same-day % · 2024-09: 63.2%Same-day % · 2024-11: 63.2%Same-day % · 2024-12: 64.6%Same-day % · 2025-01: 65.3%Same-day % · 2025-02: 64.9%Same-day % · 2025-03: 66.6%Same-day % · 2025-04: 68.0%Same-day % · 2025-05: 65.7%Same-day % · 2025-06: 66.7%Same-day % · 2025-07: 66.4%Same-day % · 2025-08: 69.7%F2F % · 2023-07: 61.3%F2F % · 2023-08: 59.7%F2F % · 2023-09: 60.0%F2F % · 2023-10: 64.3%F2F % · 2023-12: 63.7%F2F % · 2024-01: 59.3%F2F % · 2024-02: 53.8%F2F % · 2024-03: 55.2%F2F % · 2024-04: 52.5%F2F % · 2024-05: 59.5%F2F % · 2024-06: 52.6%F2F % · 2024-07: 42.7%F2F % · 2024-08: 45.4%F2F % · 2024-09: 44.8%F2F % · 2024-11: 46.1%F2F % · 2024-12: 42.8%F2F % · 2025-01: 45.9%F2F % · 2025-02: 45.3%F2F % · 2025-03: 43.1%F2F % · 2025-04: 43.1%F2F % · 2025-05: 44.3%F2F % · 2025-06: 44.2%F2F % · 2025-07: 43.5%F2F % · 2025-08: 39.9%Phone % · 2023-07: 20.5%Phone % · 2023-08: 19.2%Phone % · 2023-09: 24.6%Phone % · 2023-10: 20.2%Phone % · 2023-12: 20.6%Phone % · 2024-01: 17.6%Phone % · 2024-02: 22.5%Phone % · 2024-03: 23.6%Phone % · 2024-04: 22.5%Phone % · 2024-05: 20.8%Phone % · 2024-06: 16.9%Phone % · 2024-07: 17.1%Phone % · 2024-08: 13.1%Phone % · 2024-09: 15.2%Phone % · 2024-11: 14.9%Phone % · 2024-12: 13.7%Phone % · 2025-01: 14.1%Phone % · 2025-02: 15.2%Phone % · 2025-03: 15.1%Phone % · 2025-04: 15.6%Phone % · 2025-05: 15.2%Phone % · 2025-06: 14.8%Phone % · 2025-07: 14.4%Phone % · 2025-08: 13.6%Video % · 2023-07: 4.6%Video % · 2023-08: 4.7%Video % · 2023-09: 4.6%Video % · 2023-10: 4.0%Video % · 2023-12: 3.7%Video % · 2024-01: 4.4%Video % · 2024-02: 4.2%Video % · 2024-03: 3.4%Video % · 2024-04: 5.0%Video % · 2024-05: 5.8%Video % · 2024-06: 20.4%Video % · 2024-07: 32.2%Video % · 2024-08: 33.7%Video % · 2024-09: 29.9%Video % · 2024-11: 30.3%Video % · 2024-12: 33.6%Video % · 2025-01: 32.1%Video % · 2025-02: 32.5%Video % · 2025-03: 33.6%Video % · 2025-04: 31.9%Video % · 2025-05: 31.3%Video % · 2025-06: 31.2%Video % · 2025-07: 31.9%Video % · 2025-08: 35.8%Triage % · 2023-07: 1.5%Triage % · 2023-08: 1.6%Triage % · 2023-09: 1.6%Triage % · 2023-10: 1.4%Triage % · 2023-12: 1.3%Triage % · 2024-01: 1.2%Triage % · 2024-02: 1.2%Triage % · 2024-03: 1.3%Triage % · 2024-04: 1.5%Triage % · 2024-05: 1.5%Triage % · 2024-06: 17.4%Triage % · 2024-07: 29.9%Triage % · 2024-08: 32.8%Triage % · 2024-09: 28.7%Triage % · 2024-11: 28.9%Triage % · 2024-12: 32.4%Triage % · 2025-01: 30.1%Triage % · 2025-02: 29.8%Triage % · 2025-03: 30.9%Triage % · 2025-04: 30.7%Triage % · 2025-05: 29.3%Triage % · 2025-06: 30.3%Triage % · 2025-07: 30.6%Triage % · 2025-08: 35.2%

NHS Digital appointments dataset · last 24 months (2023-07 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-072024-082025-082,3042,9333,5634,1922023-07: 2,905 appointments2023-08: 2,945 appointments2023-09: 2,893 appointments2023-10: 3,059 appointments2023-12: 2,487 appointments2024-01: 3,308 appointments2024-02: 2,890 appointments2024-03: 2,899 appointments2024-04: 2,665 appointments2024-05: 2,550 appointments2024-06: 2,901 appointments2024-07: 3,791 appointments2024-08: 3,178 appointments2024-09: 3,520 appointments2024-11: 3,945 appointments2024-12: 3,264 appointments2025-01: 4,009 appointments2025-02: 3,667 appointments2025-03: 3,961 appointments2025-04: 3,762 appointments2025-05: 3,657 appointments2025-06: 3,595 appointments2025-07: 3,982 appointments2025-08: 3,226 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-072024-082025-083344265176082023-07: 421.6 appts per 1,000 patients2023-08: 427.4 appts per 1,000 patients2023-09: 419.9 appts per 1,000 patients2023-10: 444 appts per 1,000 patients2023-12: 361 appts per 1,000 patients2024-01: 480.1 appts per 1,000 patients2024-02: 419.4 appts per 1,000 patients2024-03: 420.8 appts per 1,000 patients2024-04: 386.8 appts per 1,000 patients2024-05: 370.1 appts per 1,000 patients2024-06: 421 appts per 1,000 patients2024-07: 550.2 appts per 1,000 patients2024-08: 461.2 appts per 1,000 patients2024-09: 510.9 appts per 1,000 patients2024-11: 572.6 appts per 1,000 patients2024-12: 473.7 appts per 1,000 patients2025-01: 581.9 appts per 1,000 patients2025-02: 532.2 appts per 1,000 patients2025-03: 574.9 appts per 1,000 patients2025-04: 546 appts per 1,000 patients2025-05: 530.8 appts per 1,000 patients2025-06: 521.8 appts per 1,000 patients2025-07: 577.9 appts per 1,000 patients2025-08: 468.2 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%July 2023 · Same day: 53.7%July 2023 · 1 day: 6.6%July 2023 · 2–7 days: 9.0%July 2023 · 8–14 days: 10.8%July 2023 · 15–21 days: 6.7%July 2023 · 22–28 days: 8.2%July 2023 · > 28 days: 5.1%August 2023 · Same day: 53.6%August 2023 · 1 day: 6.7%August 2023 · 2–7 days: 13.2%August 2023 · 8–14 days: 12.9%August 2023 · 15–21 days: 6.7%August 2023 · 22–28 days: 4.3%August 2023 · > 28 days: 2.5%September 2023 · Same day: 54.1%September 2023 · 1 day: 7.7%September 2023 · 2–7 days: 12.1%September 2023 · 8–14 days: 13.3%September 2023 · 15–21 days: 5.7%September 2023 · 22–28 days: 4.3%September 2023 · > 28 days: 2.8%October 2023 · Same day: 54.6%October 2023 · 1 day: 7.7%October 2023 · 2–7 days: 10.7%October 2023 · 8–14 days: 9.7%October 2023 · 15–21 days: 8.3%October 2023 · 22–28 days: 5.2%October 2023 · > 28 days: 3.9%December 2023 · Same day: 48.3%December 2023 · 1 day: 7.2%December 2023 · 2–7 days: 11.4%December 2023 · 8–14 days: 12.9%December 2023 · 15–21 days: 11.7%December 2023 · 22–28 days: 7.6%December 2023 · > 28 days: 1.0%January 2024 · Same day: 52.5%January 2024 · 1 day: 6.8%January 2024 · 2–7 days: 9.7%January 2024 · 8–14 days: 13.4%January 2024 · 15–21 days: 8.2%January 2024 · 22–28 days: 6.7%January 2024 · > 28 days: 2.7%February 2024 · Same day: 56.1%February 2024 · 1 day: 7.2%February 2024 · 2–7 days: 11.9%February 2024 · 8–14 days: 10.4%February 2024 · 15–21 days: 6.5%February 2024 · 22–28 days: 5.2%February 2024 · > 28 days: 2.7%March 2024 · Same day: 55.9%March 2024 · 1 day: 8.0%March 2024 · 2–7 days: 12.1%March 2024 · 8–14 days: 9.4%March 2024 · 15–21 days: 3.8%March 2024 · 22–28 days: 6.6%March 2024 · > 28 days: 4.1%April 2024 · Same day: 58.5%April 2024 · 1 day: 8.7%April 2024 · 2–7 days: 12.6%April 2024 · 8–14 days: 9.3%April 2024 · 15–21 days: 6.0%April 2024 · 22–28 days: 3.8%April 2024 · > 28 days: 1.0%May 2024 · Same day: 55.5%May 2024 · 1 day: 9.0%May 2024 · 2–7 days: 14.4%May 2024 · 8–14 days: 14.5%May 2024 · 15–21 days: 4.7%May 2024 · 22–28 days: 1.3%May 2024 · > 28 days: 0.6%June 2024 · Same day: 55.9%June 2024 · 1 day: 9.2%June 2024 · 2–7 days: 14.7%June 2024 · 8–14 days: 9.3%June 2024 · 15–21 days: 7.7%June 2024 · 22–28 days: 2.4%June 2024 · > 28 days: 0.9%July 2024 · Same day: 64.5%July 2024 · 1 day: 6.1%July 2024 · 2–7 days: 15.4%July 2024 · 8–14 days: 7.3%July 2024 · 15–21 days: 4.1%July 2024 · 22–28 days: 2.1%July 2024 · > 28 days: 0.5%August 2024 · Same day: 67.5%August 2024 · 1 day: 4.9%August 2024 · 2–7 days: 9.9%August 2024 · 8–14 days: 10.3%August 2024 · 15–21 days: 3.9%August 2024 · 22–28 days: 2.0%August 2024 · > 28 days: 1.4%September 2024 · Same day: 63.2%September 2024 · 1 day: 6.7%September 2024 · 2–7 days: 10.9%September 2024 · 8–14 days: 9.8%September 2024 · 15–21 days: 6.4%September 2024 · 22–28 days: 2.1%September 2024 · > 28 days: 1.0%November 2024 · Same day: 63.2%November 2024 · 1 day: 6.5%November 2024 · 2–7 days: 10.8%November 2024 · 8–14 days: 6.5%November 2024 · 15–21 days: 4.6%November 2024 · 22–28 days: 5.6%November 2024 · > 28 days: 2.7%December 2024 · Same day: 64.6%December 2024 · 1 day: 6.3%December 2024 · 2–7 days: 9.6%December 2024 · 8–14 days: 7.4%December 2024 · 15–21 days: 8.6%December 2024 · 22–28 days: 2.5%December 2024 · > 28 days: 1.1%January 2025 · Same day: 65.3%January 2025 · 1 day: 5.7%January 2025 · 2–7 days: 10.9%January 2025 · 8–14 days: 8.6%January 2025 · 15–21 days: 5.9%January 2025 · 22–28 days: 2.4%January 2025 · > 28 days: 1.2%February 2025 · Same day: 64.9%February 2025 · 1 day: 6.1%February 2025 · 2–7 days: 8.9%February 2025 · 8–14 days: 6.4%February 2025 · 15–21 days: 7.0%February 2025 · 22–28 days: 5.7%February 2025 · > 28 days: 0.9%March 2025 · Same day: 66.6%March 2025 · 1 day: 5.6%March 2025 · 2–7 days: 9.4%March 2025 · 8–14 days: 8.5%March 2025 · 15–21 days: 5.4%March 2025 · 22–28 days: 2.1%March 2025 · > 28 days: 2.3%April 2025 · Same day: 68.0%April 2025 · 1 day: 6.1%April 2025 · 2–7 days: 7.9%April 2025 · 8–14 days: 5.1%April 2025 · 15–21 days: 5.8%April 2025 · 22–28 days: 4.7%April 2025 · > 28 days: 2.4%May 2025 · Same day: 65.7%May 2025 · 1 day: 5.8%May 2025 · 2–7 days: 8.8%May 2025 · 8–14 days: 4.9%May 2025 · 15–21 days: 7.1%May 2025 · 22–28 days: 4.2%May 2025 · > 28 days: 3.7%June 2025 · Same day: 66.7%June 2025 · 1 day: 5.5%June 2025 · 2–7 days: 8.0%June 2025 · 8–14 days: 6.7%June 2025 · 15–21 days: 10.1%June 2025 · 22–28 days: 1.8%June 2025 · > 28 days: 1.2%July 2025 · Same day: 66.4%July 2025 · 1 day: 5.9%July 2025 · 2–7 days: 7.9%July 2025 · 8–14 days: 5.9%July 2025 · 15–21 days: 9.1%July 2025 · 22–28 days: 3.4%July 2025 · > 28 days: 1.4%August 2025 · Same day: 69.7%August 2025 · 1 day: 5.4%August 2025 · 2–7 days: 10.2%August 2025 · 8–14 days: 5.4%August 2025 · 15–21 days: 6.9%August 2025 · 22–28 days: 1.9%August 2025 · > 28 days: 0.6%Jul '23Oct '23Feb '24May '24Aug '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

LOWscore 33/100
  • Very high demand (>500 appts/1K)

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-2.4%
Face-to-face %-1%
Telephone %-2.2%
Same-day %+0.5%
Appts per 1K-2.4%
Triage %+2%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, the practice's triage percentage stood out, rising to 35.2% compared to the trailing average of 30.4%. This is a significant increase and suggests a shift in how appointments are being managed. Additionally, the face-to-face percentage dropped to 39.9% from the trailing average of 44.3%, indicating a potential change in appointment types.

Several trends are worth noting. The triage percentage has been consistently rising, up by 2% this month alone. The telephone percentage has been decreasing, down by 2.2% this month. These shifts may reflect changes in workflow or recording policies. The face-to-face percentage has remained relatively stable, with only a slight decrease.

To investigate these trends, review the triage process to understand the increase. Also, verify if the drop in face-to-face appointments correlates with any changes in patient preferences or operational adjustments.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

triagePct2025-08
value 35.2 · avg 30.4 ± 1.2
sameDayPct2025-08
value 69.7 · avg 65.6 ± 1.5
f2fPct2025-08
value 39.9 · avg 44.3 ± 1.2
total2024-11
value 3945 · avg 3011.8 ± 370.3
triagePct2024-08
value 32.8 · avg 5.1 ± 8.7
sameDayPct2024-08
value 67.5 · avg 55.3 ± 3.7
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

videoPct2024-07
20.4 → 32.2 (+57.8%)
triagePct2024-07
17.4 → 29.9 (+72.2%)
dnaRate2024-07
4.4 → 5.9 (+34.1%)
videoPct2024-06
5.8 → 20.4 (+251.7%)
triagePct2024-06
1.5 → 17.4 (+1035.9%)
dnaRate2024-05
3 → 4.5 (+50%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

CQC inspection likelihood

lowscore 37/100medium confidence
Last inspection: 2025-10-21 · 6 months ago
  • Current rating is good, and the latest CQC assessment date is 2025-10-21 (6 months ago).
  • Report date falls outside the 2017–2022 focused-assessment window signal.
  • Model is directional: 2 supporting signals are currently unavailable.
  • CQC focused assessments reference 10 non-clinical quality statements and typically provide at least 5 working days notice.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Workforce capacity

GP FTE

10.39

Nurse FTE

1.31

Direct Patient Care FTE

1.12

Admin FTE

7.33

1 practices reporting · 100.0% coverage

Staff group mix

GP10.4 FTE · 52%
Nurse1.3 FTE · 7%
Direct Patient Care1.1 FTE · 6%
Admin7.3 FTE · 36%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP10.39 FTE · 12 headcount
Partner2.59 FTE (25%) · 3 hc
Salaried0.97 FTE (9%) · 2 hc
Training (ST/F)6.83 FTE (66%) · 7 hc
Nurses1.30 FTE · 2 headcount
Practice Nurse0.93 FTE (72%) · 1 hc
Advanced / Specialist0.37 FTE (28%) · 1 hc
Admin / Non-clinical7.33 FTE · 13 headcount
Management0.43 FTE (6%) · 1 hc
Reception / Admin5.90 FTE (80%) · 11 hc
Other1.00 FTE (14%) · 1 hc
Direct Patient Care1.12 FTE · 2 headcount
HCA / Nursing Assistant1.12 FTE (100%) · 2 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-0304812GP · 2024-03: 6 FTEGP · 2024-04: 5 FTEGP · 2024-05: 5 FTEGP · 2024-06: 5 FTEGP · 2024-07: 5 FTEGP · 2024-08: 7 FTEGP · 2024-09: 7 FTEGP · 2024-10: 7 FTEGP · 2024-11: 7 FTEGP · 2024-12: 8 FTEGP · 2025-01: 8 FTEGP · 2025-02: 7 FTEGP · 2025-03: 7 FTEGP · 2025-04: 8 FTEGP · 2025-05: 8 FTEGP · 2025-06: 7 FTEGP · 2025-07: 7 FTEGP · 2025-08: 7 FTEGP · 2025-09: 7 FTEGP · 2025-10: 7 FTEGP · 2025-11: 7 FTEGP · 2025-12: 9 FTEGP · 2026-01: 8 FTEGP · 2026-02: 10 FTEGP · 2026-03: 10 FTENurse · 2024-03: 1 FTENurse · 2024-04: 1 FTENurse · 2024-05: 1 FTENurse · 2024-06: 1 FTENurse · 2024-07: 1 FTENurse · 2024-08: 1 FTENurse · 2024-09: 1 FTENurse · 2024-10: 1 FTENurse · 2024-11: 1 FTENurse · 2024-12: 1 FTENurse · 2025-01: 1 FTENurse · 2025-02: 1 FTENurse · 2025-03: 1 FTENurse · 2025-04: 1 FTENurse · 2025-05: 1 FTENurse · 2025-06: 1 FTENurse · 2025-07: 1 FTENurse · 2025-08: 1 FTENurse · 2025-09: 1 FTENurse · 2025-10: 1 FTENurse · 2025-11: 1 FTENurse · 2025-12: 1 FTENurse · 2026-01: 1 FTENurse · 2026-02: 1 FTENurse · 2026-03: 1 FTEDPC · 2024-03: 2 FTEDPC · 2024-04: 2 FTEDPC · 2024-05: 2 FTEDPC · 2024-06: 2 FTEDPC · 2024-07: 2 FTEDPC · 2024-08: 2 FTEDPC · 2024-09: 2 FTEDPC · 2024-10: 2 FTEDPC · 2024-11: 2 FTEDPC · 2024-12: 2 FTEDPC · 2025-01: 2 FTEDPC · 2025-02: 2 FTEDPC · 2025-03: 2 FTEDPC · 2025-04: 2 FTEDPC · 2025-05: 2 FTEDPC · 2025-06: 2 FTEDPC · 2025-07: 2 FTEDPC · 2025-08: 2 FTEDPC · 2025-09: 1 FTEDPC · 2025-10: 1 FTEDPC · 2025-11: 1 FTEDPC · 2025-12: 1 FTEDPC · 2026-01: 1 FTEDPC · 2026-02: 1 FTEDPC · 2026-03: 1 FTEAdmin · 2024-03: 7 FTEAdmin · 2024-04: 7 FTEAdmin · 2024-05: 7 FTEAdmin · 2024-06: 7 FTEAdmin · 2024-07: 7 FTEAdmin · 2024-08: 7 FTEAdmin · 2024-09: 7 FTEAdmin · 2024-10: 7 FTEAdmin · 2024-11: 7 FTEAdmin · 2024-12: 7 FTEAdmin · 2025-01: 7 FTEAdmin · 2025-02: 7 FTEAdmin · 2025-03: 7 FTEAdmin · 2025-04: 7 FTEAdmin · 2025-05: 7 FTEAdmin · 2025-06: 7 FTEAdmin · 2025-07: 7 FTEAdmin · 2025-08: 7 FTEAdmin · 2025-09: 7 FTEAdmin · 2025-10: 7 FTEAdmin · 2025-11: 7 FTEAdmin · 2025-12: 7 FTEAdmin · 2026-01: 7 FTEAdmin · 2026-02: 7 FTEAdmin · 2026-03: 7 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good69.9%
Phone easy21.3%
Website easy69.4%
100.0% coverage

Prescribing volume

1.86

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.